Browns Covent Garden in City of London, Westminster

Had a great experience and the food was amazing

I went there for a company Christmas lunch.Amazing staff. Great food. Also has smaller rooms, but as we were only enough for one table, in the room that we got, there were about 4 different events at the same time, so when trying to have a civilised conversation, we had to scream as if we were in a pub with sky sports and England was playing. Also 10% automatically added to your bill. I know that goes 100% to the staff, but I also always feel it's just an excuse to pay the staff less.

Loved the apple cinnamon sour. Merry Xmas

Lovely restaurant in Covent Garden. Nicely decorated and nice ambience. Very busy so make sure you make a reservation. Went for a Saturday afternoon lunch. Nice service and tasty food

Had great time there, especially the cocktails are worth trying. Definitely visiting again

It was absolutely packed. I think it was due to the Christmas season. A beautiful venue.

One of the best Restaurant. I would like to visit this Excellent place again . Everything organised perfectly

Had good food and cocktails it was pleasant experience for me

It's too good. I may feel very very cool teste

Very tasty food and good ambience

good ambience and tasty food ...nice restaurent

Delicious food , good hospitality, very friendly staff

A scrooge-like experience with the festive set menu that we'd booked online. Meagre portions (2 roast potatoes, tiny veg portions) with missing items (pigs), nothing like their website photo. Nothing festive about the table (no crackers etc until we noticed, halfway through our meal, that others had them - we were told they were only for larger groups but that we could have them since we'd asked), main course arrived 1.5 hours after being seated, then a long wait for a tiny xmas pudding, ate as fast as we could but still asked to leave as soon as we'd finished our pudding and before we could ask for the bill - because our time was up. Bill was incorrect in their favour (which was remedied when I pointed it out). Restaurant was cold. Plus point - staff good at checking for allergies. Otherwise, a miserly experience I wouldn't want to repeat. edited to add, having now visited Browns Cambridge, there is a stark difference between these two branches. Cambridge had Browns branded crackers on ALL tables, and their own brand crackers contain nicely packaged, higher-quality gifts (things you could actually use). Browns CV had non-branded crackers that had measly gifts, eg a paper maze. I didn't eat the festive menu at Cambridge, having been so disappointed at CV. But I could see the turkey dinner being taken to other tables and it looked very very different. The price of the set menu at Cambridge was much lower than in London, and the quality was so different I can only think these are franchises, and the CV Browns is simply in it for the profit. My advice to Londoners is, hop on a train and go to Cambridge. It's a totally different experience.

Lovely food. Unfortunately we had to wait over 35 mins. The waiter did all he could to get it to us when it was ready.

The service was amazing , so was the food. We went for Christmas brunch and Zina was very friendly and helpful. Very nice ambience and the was such a nice place to have get together with your friends during christmas.

Bafflingly awful Christmas lunch. Three peoples' food was cold, portions were all over the place, nearly everything was over or underdone, the "berry coulis" needed to be *scraped* off the plate, and the accompanying veg would make a hospital meal blush. Couldn't believe it for such a stunning venue.

Good value festive menu, £49 for 3 courses I think, and right next to the theatre. The pork belly was delicious and so was the apple and plum crumble. The serving staff were prompt and amazingly cheerful given how busy it was even at 5.30pm. I liked the lavish Christmas decorations!

I have recently been in the restaurant, which is one of the best place I have visited in Central London. Ambiance is too good and well organised. Good food and great service by the staff.

Very friendly service but very average food - everything was a bit rubbery and tasteless.

This was booked months in advance for a company christmas meal, but from arrival to departure it was one mistake to another. I would not recommend going.

Had dinner for a work Xmas party, all pretty good. Speed of service could have been better but there's always a bit of an issue when serving more than 20 people.

1st time at Browns Covent garden. Been to Browns many times before. 1st it was 1pm the welcome we received was quite cold and abrupt! Took a while to get served. Starters came out quickly, goats cheese lovely, the prawn cocktail consisted of Brown bits of lettuce prawns and very sipid sauce with hardly any flavour! Mains took 50 minutes although lovely mine came out without vegetables. Had to ask for them . Will not return.

The venue is lovely. And the staff tried really hard. It was very busy so that may explain the issues we had. We had the champagne afternoon tea. Champagne was delicious! The food sadly not so. The sandwiches had clearly been made a while as the bread was dry and ever so slightly turned up. The scones were the most disappointing - plain scone was hard and dry (inedible) - the fruit one not so bad. We live in Cornwall - jam and cream scones are a staple to us so we know a bad one when we have one. We didn't complain to the staff, it was very busy (lots of Christmas lunches by the looks of it) and they were working hard. We both felt slightly deflated and just wanted to leave.

The food was very delicious and the hospitality was outstanding. Its a perfect place for a DATE and the family.

Our waitress SNEHA WAS AMAZING…!

Really enjoyed our pre-theatre meal. It was peak lunch period and Gersi was very attentive and pleasant, also had a great sense of humour. Would definitely come back another day

Don't accept cash? Why Drinks ran out of stock? Why Fish and chips are just ok. Ambience 4 stars.

I had a great time dining here! The food was delicious, and Ada's service was exceptional. She was friendly and attentive, making our experience even better. Highly recommend this place!

I visited Browns on Sunday afternoon for a family lunch. Unfortunately during my meal my handbag was stolen containing my phone, purse and door keys. When I alerted the already very slow member of staff serving us she initially did nothing. When she came back to the table about 10/15 mins later to ask us if we needed more drinks she then called the manager Korina for me. Who told me she had just started her shift and went off to review CCTV footage. When I went to leave in order to contact the police and card companies. I asked at the front desk if I could speak to Korina again to leave my details I was first told she wasn’t on shift but an incredibly unhelpful member of staff. She couldn’t not have cared any less and laughed. Considering whilst had just taken place in their restaurant which must have been a fellow diner who took it.

Ambience was excellent and very festive. Staff were friendly. Afternoon tea was tasty. However we had to wait 50 minutes for our food to arrive in spite of two prompts to the staff. Our original waiter who took the order was nowhere to be seen. Lady who sorted our bill could not have been more helpful and demonstrated the great customer service I've always had previously at Brown's

The ambience is nice. We were given a nice window seat, and the chairs were very comfortable. The food was perfect and delicious. The waiter was very friendly.

Lovely ambience and great service. Did not rate the food at all - tasted ready made frozen type. Burger was very dry, bun wasn't fresh.

Lovely place to have a festive afternoon tea. Reasonable price. Excellent service.

The attitude of the receptionist was not nice.

Great if you're not a vegetarian

Unhelpful reception staff Drinks did not arrive until halfways through the meal Got diet coke instead of regular coke and when i wanted replaced said I'd drunk half of the bottle The Prawn cocktail was awful - your head of menu development clearly has no sense of taste - Truly awful No one cares about food quality or service or experience at your food factory

Had private room top of building whcih was spacious and can accomodate 25 persons. Foos was great especially the blade of beef and from what others said so was the turkey dinner. Staff friendly although group was large.

I had lunch at this place last week. Amazing restaurant. Great service. Ada served our table , she was friendly and welcoming and gave us great suggestions. Highly recommended!

One of the finest hotels with exceptional staff who go above and beyond to ensure a remarkable experience.

Work Christmas party here yesterday. The food was not as described on the menu and extremely overpriced. The service was very slow and the staff were very disorganised and rude. If I could give them a Zero I would

Great Christmas night out here. Food was excellent, good sized portions. Great window table location. Only thing better would be a bit more attention from the staff on when you're ready to pay the bill because it took me about 5 attempts to get attention and I don't want to shout across tables. Place was buzzing though, good location for a meal. Would deffo go again.

Very disapointing, fish overcooked, had it replaced but stil not very good. Waiter was very good. Even my drink was wrong, i ordered a southern comfort with lemonade, it came in a half pint glass so asked for a shot of soco to make it better but they bought a whiskey. That then ruined the drink and that had to be replaced. Although done i felt this along with burnt fish spoiled our evening.

A friend and I went to Brown's for lunch on 12/12/24 before going to the theatre. It was very busy when we arrived as there were lots of large Christmas work parties going on and I was a bit worried as to how the service and food would be at such a busy time. It was faultless! Despite being extremely busy the staff were attentive, professional and cheerful. There was a fantastic festive atmosphere in the restaurant Congratulations to the amazing staff in the kitchen and front of house!

Food was amazing!! Best braised beef I have ever had. It was really busy the whole time we were there, which meant service was a little slow but great festive lunch ✨️

Nice large venue however it was too busy, too crowded never got our drinks after waiting for 20 mins and the food wasn't great. It was just like a school lunch didn't feel special at all. However our server Ada was great.

Disappointing. Standards have definitely slipped!

Excellent food, good atmosphere and friendly service.

The atmosphere inside is good Food takes too long After waiting for a long time, the food that came out was very salty and tasteless. Compared to the breakfast restaurant I went to the day before, the price was more expensive, but the taste was not very good. It took too long because the employees were just playing around.

Arrived and immediately told by rude receptionist thst we only have 2 hours to eat meal. 8 of us crammed into a small space. Restaurant clearly overbooked to make maximum profit. Service poor, slow, food average, overpriced.

Food and service were reasonably good, but the crowds and the noise made for a less than pleasant experience. Unlikely to return.

It was really disappointing to wait 45 minutes for a table, and then when we received our table the team were split between 2 tables which wasnt ideal at all given it was a HSBC xmas party. Very disappointed that the table was dressed for xmas, i.e, no crackers etc especially as the cost was £48per head. Every xmas party we've joined, at Cotes and other london venues have made it special, and this certainly was not as expected. The lady at reception was very unhelpful ,and didnt provide any discount for the inconvenience even though i advised its not acceptable and 1/3 of our party had to leave due to booked trains and therefore didnt even get to eat their deserts.

I frequent Browns on Old Jewry and always treated well. That’s why I went to Browns in Covent Garden and Claudio was super. Made great cocktails and very friendly for myself and my date. Thanks to Browns for being exceptional no matter what area!

We were seated for around 10 minutes before anyone came over to take even our drinks order and then had to ask twice for tap water to be provided. The food was OK but not amazing. We had the festive set menu. I had grilled goats cheese and beetroot. It did not look as though the goats cheese had been grilled and it wasn’t warm. My companions had the parfait with toasted broiche. The brioche was cold. Having said that the starters tasted ok. There was no blade of beef available which I was disappointed about. We all had the turkey. Some of my turkey was very dry and hard and the gravy was very salty. Overall it was decent enough but for Browns I would expect better hence a mediocre score of 6. More like pub grub. I wouldn’t rush back.

We booked in for afternoon tea in the upstairs courtroom only to be told that we would be downstairs. (This wasn’t much of an issue as we were mainly there for the food) After being seated, we had to wait half an hour just to receive our hot drinks from a rather resentful looking waiter and then had to ask twice for milk and then sugar. The food came after 45 minutes and due to how it was set up, the tiered stand fell apart spilling food all over the table. Once everything was resolved, the bread on all of the sandwiches was stale, and some of the pastries were soft and undercooked. We even had to ask a waiter for some plates!!! For such an expensive experience, my family and I were expecting a much higher level of service. Everything felt disorganised and there clearly wasn’t enough staff. I’m very disappointed. ☹️

The food was delicious. Portion sizes were a bit small. We had to continually ask for water and drinks to be refilled so it would have been nice if that had been done continuously by the server without asking. 7:30pm was quite a late start for our private event so ideally this timing could be moved forward to 7pm or earlier so guests don't have to wait so long to eat. We arrived five minutes early and weren't able to go to our private room until exactly 7:30pm but this meant that people went to the bar for drinks which further delayed dinner. So ideally the event could start a bit earlier. Other than that, food was really delicious!

Very slow service for ordering, no body bothered to ask if everything was ok or even if we wanted more drinks. Food service extremely slow, roast dinners serviced nearly cold, whilst the fourth member of our party wanted even longer for their order but at least that was hot. Very disappointing as we have been customers at Browns and their sister companies for many years.

Lovely meal and reasonably priced for London

Lovely restaurant in Covent Garden. Nicely decorated and nice ambience. Very busy so make sure you make a reservation. Went for a Saturday afternoon lunch. Nice service and tasty food. Portions are decent size and they have a Christmas fixed menu on at the moment for £48 for 3 courses. We did the a la carte menu. Crab and avocado starter was ok. Sea bass on risotto was tasty. Salted caramel profiteroles were delicious!

I was so disappointed. I had been looking forward to eating in this festive restaurant with my daughter on our annual December getaway, and had every expectation we’d love it. The food was bland and generic, and the kitchen simply couldn’t handle the crowd of the after theatre rush. Our server was wonderful and did her best with the food and service the kitchen provided, bit we could tell she understood how poor everything was. Add to that, the restrooms were beyond filthy. Find somewhere else…

Last minute booking after matinee show at Dominium Theatre, London. Easily booked on phone. Got convenient time too. Busy but not rammed. Brilliant staff and service as usual. Clean and tidy. Good selection if food on menu. Only had to wait about 10 minutes for 1st course, main arrived in good time. Nice sized portions so couldn't manage desert! Shame as there was a good selection. Always on our itinerary when in town.

Good food. Lively atmosphere. Great bar.

Lovely atmosphere. We had 2 people that were unable to attend. I addressed this straight away and was not added to our end bill - so was happy with that. The service was good and was within the time frame of the meal slot.

Fantastic service despite restaurant being almost full. Fast and friendly. Delicious food. Great value

Ada is a lovely girl We enjoyed her service

Attentive service for a work Christmas lunch. Meal was enjoyed by all with good choices and vegetarian options. Only downside was would've preferred the gravy on side rather than drenched and soggy pastry but overall it was great.

Panagis was great host. We will be back soon

Panakis was a great host we will be back soon

Lovely food and atmosphere. Ada’s service was amazing

Very average afternoon tea. Waited over an hour for it and only to be served soggy sandwiches 😞

Bottomless brunch menu was a poor selection and food very average. Veggie beefburger had £3 supplement added to it - was clear on the menu but not quite sure what else we got for £3. Would recommend not doing this option and just go for main menu. Staff were great, was extremely busy but served quickly, they were attentive and friendly.

Amazing venue. Our company used it for the Christmas work event. We will definitely be coming back!

We went to Browns for afternoon tea. I must say that as soon as I entered I was worried given the so much noise, but the afternoon tea room, in the upper part of the place, is very quiet compared to the rest (as well as very pretty). Very good food, especially the savory part. Excellent experience overall, definitely not cheap but London on the other hand is not. We went for 4pm and then didn't have dinner, certainly enough to replace a meal.

Very good, not very expensive for this type of restaurant in the center, we recommend, we had pumpkin ravioli, very very good and the burger with fries included. We also had the Christmas pudding which was also very good. THANKS

Amazing customer service, great food lovely atmosphere will definitely be visiting again ⭐️⭐️⭐️⭐️⭐️

I have been asked to give this five stars and I will be paid !!!!!

Excellent English style breakfast. Very nice and well-kept place. Our girls had a great time too. Thanks also to Ada who welcomed us and served us with kindness and attention.

Raj, was absolutely brilliant. She looked after us through our stay. She made sure we had everything we needed. Would recommend!

Lovely place, very vibrant. Great selection of food, great service. Dropping a star as it's time bound and we couldn't have dessert. 2 hrs turns out to be a push for 8 people

Raj was an amazing person, she was helpful and gave great, ask for Raj as your waitress 🥰

Fabulous food and amazing service. Highly recommend.

Excellent meal, good value. Restaurant very crowded. Very good staff. Only complaint was the noise level. Piped music quite un-necessary and it made conversation difficult at times.

Service by Ada was amazing. Nice and attentive in a busy environment! She made sure to regularly check in with us and ensuring prompt service

Ada is such a helpfull , dear , attendant!! Very nice meal ! I enjoyed it thorougly!

Nice and good vibes restaurant. Proper Christmas vibes and ADA was very good in taking care of us. also amazing portions. It’s definitely worth the money 💪🏻

Excellent lunch in beautiful surroundings. Staff were very attentive and everything was tip top. Highly recommended.

We arrived 5 minutes earlier but waited more than 20 minutes to be seated. Staff were just standing there, and a lot of tables were not set again in the dining room. The food was average at best. The Filet Steak was not even the right part of the Steak. It is way too overhyped and overpriced.

Terrible service waited so long that we actually left before anyone noticed we had arrived. It's been the same for years but thought we would give it another go in case things had changed!

I was in London with my mother for her birthday. We ended up at Browns because it's right down the street from our hotel and we had the best time, it was so nice that we came back three times in a row because we had such lovely evenings. Thanks to our waiter Nikos, who served us on two evenings, we felt so very comfortable and special. He was incredibly attentive, charming and overall fantastic! The food was excellent and we particularly liked the Earl Grey tea. :) The overall atmosphere, great food and wonderful service made our evenings very enjoyable and exceeded our expectations. As soon as we are back in London, we will definitely be back! Thank you for the great experience!

My first English Breakfast ever. And I'm glad I came here. The atmosphere is excellent, and the service was alright. I will come back if I visit London again.

Excellent breakfast with fast efficient service.

The staff was amazing - super helpful and flexible. Food was good and our guests were very pleased with the event!

¡Una celebración navideña anticipada perfecta! Las decoraciones fueron impresionantes, creando un ambiente festivo. La comida era excelente, pero lo que verdaderamente hizo el día especial fue nuestro maravilloso camarero Nicos. Atento, atento y servicial, fue más allá para asegurarse de que todo fuera perfecto. Muy recomendable y memorable!

Servicio rápido, personal muy atento (5 estrellas para Ada) y el mejor mojito virgen que he tenido! Recomendaría totalmente el filete.

Excellent quality of the products served, Sergio was an attentive, courteous and diligent waiter

Browns is a very beautiful building. Has been done up so well. The atmosphere was very relaxed and friendly. I had amazing service from start to finish. The food is of very high quality. There was no rush in between each course that we had. I can not fault the service

We visited Browns for breakfast yesterday the food was amazing and Angela and Panagis were incredible

Rajani was an amazing waitress! Just the best. Food great. 10/10

Fantastic family gathering @ Browns Covent Garden. Staff outstanding. Over & above customer service. Food delicious & good value for money. Very relaxed atmosphere. Will definitely return and/or book further functions here ! 10/10 ☆☆☆☆☆

Brought clients from USA who had never had a British afternoon tea. We were treated royally, and a special shout out for Jay who provided excellent service ,genuine hospitality and humour, he knew how to read clients and look after us all very well indeed. As a local, I was very impressed with the quality of the afternoon tea offering, which compares favourably to many hotels, but at a far better price point, and better service. I'll certainly bring more of my clients!!

We booked a private dining room for our university reunion. The food and drink was fantastic but what really made it special was the superb attentive service. The team could not have been nicer. Every single one greeted you with a smile. Excellent. Thank you