Brown's Coffee Co. in Newtownabbey

Amazing spot for both coffee and food. Beautiful, warm, and cosy atmosphere, attentive staff, and very tasty. It’s exactly what I would want from my local café!

A hidden gem! Brown's Coffee offers a cosy and welcoming atmosphere that makes you feel right at home. The staff is incredibly friendly and attentive, ensuring that every cup of tea or coffee is made with care and precision. Whether you're looking for a quick pick-me-up or a place to catch up with friends, this place hits the spot. My only suggestion would be to add gluten-free and lactose-free options to the menu to cater to more dietary restrictions. All in all, a wonderful experience!"

Ordered a ham and cheese panini, and a roast beef and cheese panini, stated twice that I didn't want anything else on or with them, they were to be completely plain. Both arrived out sat in a load of coleslaw making half of each instantly inedible. Opened the roast beef and cheese to check inside and it had some kind of brown sauce on it. So it was 100% inedible. Works out £17.90 of food and only £4.48 of value. Waited outside in the cold, and mizzly rain for over almost 30 minutes. Edited in response to owner. Hi Daniel, The order was a takeaway order, as I was working and on my 30 minute lunch break. I was waiting for almost 30 minutes, plus the drive down and back, so I had already exceeded my 30 mins by 50% by time I discovered I was going without lunch. Also if you think I can afford almost 20 quid for 1/2 a ham and cheese panini, a lukewarm latte and a tin of diet coke you're delusional. If you'd been open when I was going home I'd have called in, and handed you it back, I was tempted to leave it on your window sill. Maybe consider that before sending out incorrect orders to people.

Lovely food easily made vegetarian 👍

Took my daughter here for Breakfast and it was divine ! Great service, great staff and great food. Love the surroundings too very relaxed

Really good cafe in the area. I like to visit here on most opportunities. While it does get pricey, the quality of the food makes up for it.

Second time visiting Brown's Coffee. Great service, friendly staff, food was very well presented and was delicious! Well priced for the portion size. Will definitely be visiting again. Things I'd love to see in my next visit: More items on the menu.

Oh, Browns Coffee Shop in Ballyclare—where waiting is a sport and lukewarm coffee is the main event! If you're on the hunt for a coffee experience that leaves your cup a bit cooler than you’d like, or if you fancy a Chai that could very well be just glorified water, then look no further. This is the paradise you've been searching for. I’ve graced this fine establishment with my presence multiple times, and each visit leaves me pondering the real mystery: why on earth do I keep coming back? Sure, the food is decent, and I hear the building dates back to 1649; maybe the staff is still trying to fetch orders for those early settlers. On my most recent visit, the place was practically empty, yet I counted three staff members who seemed to have mastered the art of wandering aimlessly. It's not a large space, but somehow they managed to remain completely oblivious to the several customers patiently waiting to place their orders—or still waiting for their food after thirty long minutes. I was so moved by their indifference that another customer felt compelled to share his food with me, as he and his partner were also stuck in an endless waiting game. How generous of him! As for the ambiance, it’s charming—unless you're unfortunate enough to snag a seat near the central window hatch, where you must embark on a quest to order your takeaway coffee. Pro tip: if you want to enjoy your lunchtime coffee at a reasonable hour, you might want to place your order around 9 AM. It’s all about strategizing here! When you finally muster the courage to place your food order, don’t be surprised when a payment device gets thrust in your face before your drinks or meals even arrive. Lesson learned: I’ll be waiting for my food to show up before forking over my cash next time—apparently, that’s the only way to ensure you’re not left waiting for what feels like an eternity for your drinks and food to appear. During one visit, I ordered a tray bake and was still staring at the glass display ten minutes later, prompting me to nudge them twice before it finally emerged from hiding. It's no wonder that their competition across the street has twice the number of tables and is always bustling, requiring reservations at lunchtime.  With a little more focus from the staff—and a touch less leisurely pacing—this could be a great spot. But let me give you a friendly heads-up: if you’re on a lunch break, be prepared to lose a good chunk of it marinating in anticipation for your food and drinks that definitely won’t arrive together!

Would of gave 3.5 if it was allowed food wasn't bad not a massive menu didn't see a kids menu maybe they did one and I didn't see it ordered a panini and it took that long I assumed it was forgotten and had finished the drink that I'd ordered first visit as well so wouldn't rush back

This is a brilliant cafe in Ballyclare with food absolutely wonderful and the sourdough toastie Italian chicken was delightful and so tasty. The place itself looks so uniquely marvellous. The staff are so friendly.

I had the best panini ever here! I'm always teased because I love Hawaiian pizza, and some people think pineapple on a pizza is strange, but at Brown's they do a ham and pineapple panini and it's fantastic! It's a nice friendly little coffee shop, nice hot chocolate and a selection of cakes. Well worth a visit.

Very nice interior. Good service. Just had the toast with jam. Hot chocolate drink, not to my taste. Certainly wasn't Cadburys. Friend had a shortcake, which she said was delicious.

I only had a takeaway Latte but I would highly recommend

Owner so nice and all staff best coffee and caramel squares in the world

After 11 years in Ballyclare still the best serivce coffee and grub you can get. Christmans Paninis are to Die for

Ordering system was confusing, chai and bun was great 👍🏻 staff friendly

Nice place nice people have become a regular

Great sandwiches- firecracker chicken is 10/10 and chilli chicken also great. For coffee, iced latte is a standout, chai is also delish and sweet.

Love it The staff are so friendly....

Always a super spot for coffee and treats. Staff are always really lovely and service is great. Traybakes and scones are delicious. Really cosy surroundings inside and it’s really nice to be able to sit outside weather permitting

Great location and great coffee

Excellent all round experience from stepping through the door to leaving, they provided the only perfectly poached eggs in Ballyclare 😁

Very nice coffee, little dearer than others close by. Only gad coffee and scone both tasty.

Best coffee in town with a nice outdoor seating area, weather permitting. A shame it's not open on Saturdays though!

So expensive!! £7.85 for poached eggs on avocado on sour dough bread. They made a mistake with my order, the waitress took it back out to the chef who got the order note out of the bin to check it. Made me the right dish. Wouldn’t of minded so much if I didn’t wait 25 mins for the first order or if they’d even apologised for the delay and their mistake.

Coffee shop serves coffee and desserts

Lovely place for a coffee and catch up

This is a coffee shop that you don't need to go too if you are looking for a very good variety menu. They don't do sandwiches and when I asked for a wheaten scone with jam and cream they didn't have any cream. They said they'd run out of cream and this was at lunchtime!!!! I'm not sure if they have a children's menu but if they don't it's definitely not a place to bring kids. It would be great to see food on their menu like other coffee shops and restaurants. PLEASE DON'T USE AS MUCH BUTTER AND IT WOULD BE GREAT TOO IF YOU COULD GET A FRY. I understand your trying to do Healthy options BUT YOU NEED TO PUT YOUR CUSTOMERS FIRST AND THINK ABOUT THEM. Staff are ok but service was very slow.

Superb decaf coffee, lovely food and great surroundings. Chicken Supreme panini is delicious.

Loved it, very cosy and very friendly I will be returning there soon and advise anyone passing to stop by.

Cosy spot, friendly staff, good coffee (please bring back the smaller cups for flat whites) and the best Malteaser Squares!

Coffee good.pastry ok.Have 2 choices for pastry of gluten free pastry.Asked to pay before order arrived.

Fantastic coffee and toasties. Lovely staff. Well worth a visit.

Had a lovely lunch and coffees here today, we both had panines, lovely side salad accompanied them, staff friendly and efficient.

Simply the best coffee in Ballyclare with friendly staff and a hand take away hatch

Very nice new coffee blend, sandwich well filled, Bakewell and scone delicious. Great takeaway service too Updated for lunch 1/5/22, lovely lunch, but only three stars as clearly not enough staff to do sit in as well as takeaway, ended up we gave up try to get sit in coffee Updated for 27/12/22, food and service great, But down to one star as cafe at opening radiator only came on 20+ minutes later, could see your breath, horrendously poor customer service

Lovely Coffee shop on the main street of Ballyclare. Excellent coffee with a variety of options as well as selling a few coffee beans. Lunch menu was varied and what we had was very nice. Staff very friendly. Cozy atmosphere. Fast service.

Had breakfast here. Lovely food and staff were super friendly. Great little spot and well worth a visit if you are passing through.

Great coffee. Fantastic service

Great food and coffee, great service.

We were sitting on the ferry coming into Belfast, looking for a late lunch stop on the way north out of Belfast. We saw other reviews talking of good coffee, then we saw the food pictures... We weren't disappointed! Delicious paninis, wonderful coffee, fab Bakewell slice. Speedy service. There was a steady stream of folk coming in the whole time we were there. Clearly doing something right! Recommended!

Favourite spot for coffee and scone in Ballyclare. Good lunch menu.

Very nice cafe, light and open decor with relaxing background music. I had the avocado, poached eggs on sourdough and an americano. This came as 2 large slices of toasted sourdough, topped with lots of crushed avocado, 2 poached eggs sprinkled with some chilli flakes (no chilli heat) and cherry tomatoes on the side. It was very tasty breakfast. The americano was excellent, whatever coffee bean is the choice in here it provides a great tasting coffee. Cafe also has a side hatch for takeaway and can do telephone orders it appears.

Great hot chocolate! Very friendly staff, nice cosy café ☺️

Lovely place for brunch and very friendly staff.

Always get a good coffee and my daughter gets her oat milk . We both had panini and thoroughly enjoyed. Sat in church grounds

Friendly, helpful staff and good scones and coffee

Enjoyed a lovely cappuccino with a raspberry and white chocolate scone - delicious 😊 Ate inside in nicely spaced out comfy chairs.

Nice quaint cafe with tasty food.

Nice enough place good coffee which is the point really. Small but nice surroundings.

Nice clean coffee shop. I had poached eggs avoadco on sourdough was very tasty although it was covered in hot chilli flakes. My husband had scrambled eggs and toast. They also have a nice outdoor seating area

We were looking for somewhere in Ballyclare for lunch and happened across Brown's and delighted that we did! Lovely food and very friendly staff. 4 adults and a toddler and all really enjoyed their meal. Poached egg with avocado on sourdough toast was amazing.

Loved the scones and the traybakes - will definitely call again!

Excellent coffee and tray bakes!

Lovely scone, good coffee and friendly service. Thanks.

Lovely little coffee shop in the centre of Ballyclare. Nice treats, friendly staff. Inside and outside (covered) facilities. Dogs welcomed outside.

Visited for the first time, lovely wee dog friendly cafe with excellent and reasonably priced food

Very well organised and my chicken sandwich and cappuccino was excellent. Thanks for great service Browns. 👍

Decent local eatery, will visit again.

Wonderful chicken caeser salad!

Lovely outdoor area, gr8 coffee

Nice food .Sat outside in rain. Sat under tented cover really nice experience 👌

Arguably the best coffee in Northern Ireland and definitely the best coffee in Ballyclare ☕️ and the most delicious food! Friendly service and a cosy little place. Will definitely be back!

Absolutely love this place. Great coffee and cakes to die for.

Delicious food and one of the cutest and coziest cafes I've ever been to! Both the exterior and interior of this cafe is Insta-worthy!! Lots of healthy options to choose from on the menu and lots of teas as well! The clean bathroom and kind staff were a plus :) Would highly recommend and cannot wait to visit again.

£ 3.00 for a small coffee . Costa charge £2.45 for a much better latte. Service was fine but getting served through a hatch and paying 3 quid I won t be returning. I have no doubt the answer will somehow be due to covid excuse

Nice place for a coffee and snack in Ballyclare. It was the only coffee shop in the town that I could find open. It's beside a church and shares a lovely grassed area, where I enjoyed my cappuccino and rockyroad. Due to covid restrictions the outdoor seating can't be used.

Had the best cup of hot chocolate here, with a malteaser bun which was unreal. It was my first time going but they treated me like they knew me. Don't live close but will be making regular stops from now on.

Great ordering system, good covid measures in place but best of all the coffee and food is great! Sourdough toasties are the best!

Good social distancing with a handy hatch to order from.

Definitely the best coffee shop in Ballyclare by far.

Brilliant customer service! Great food

Thankfully Browns has managed to serve over this difficult lockdown period. The coffee is lovely.

Lovely atmosphere and staff are fantastic. A really nice place for a coffee or something beautiful to eat. This has soft sofas to sit and catch up with a friend.

Always met with a smile, friendly conversation and great coffee! Try the sourdough toasties they are amazing!

Awesome coffee shop, raspberry Ruffle Mocha to die for. The staff are so helpful and friendly

Browns coffee shop is a small family run business offering great coffee and a wide range of food and pastries. I highly recommend a visit.

Very good social distancing in place. Easy to order by phone and collect if you want. New side window and covered waiting area is a great job. Also brilliant coffee and lovely scones !

Great tasting regular cappuccino; my wife's decaf was a little on the milky side, but have found that to be fairly normal most places with decaf! Good takeaway system with one window for ordering/payments under a marquee, and other window for order collection. Would recommend.

Brown's coffee co is why we go to ballyclare ! Brilliant!

Food is ordered from A hatch at the front of the shop on the main street. Tea collect at that time and food delivered to the table. Tables are all outside in the garden area most undercover. Thought this was a good idea. Only issue I had was going into the garden no hand sanitiser was available. It was only when I sat down that I found it when I sat down. It was located beside the side door the reason I could not find it was two couples were sitting at tables beside it I did not think I would have to stretch around others to get to the sanitiser. All cutlery and unitesils were disposable and separate bin for each selection was available. Food tasty and as ordered.

Well managed,covid safe environment,pleasant staff.Good food.

Cyclist friendly, open on Sundays Almond friendly staff, service can be slower with larger groups due to H&S protocol loads of covered outdoor shelter. This is my second visit will be back for more. Bakewell Slice is to die for👍

Browns have a great outdoor seating area on the lawn of the church yard next door. This was one of the first places I ate after lockdown at it was as good then as it was before. The food is delicious my personal favourite is there 4 cheese toasted sandwich and caramel squares. The food is served in a container which can be recycled with wooden cutlery. Love that the owners have considered the environmental impact when offering take away food. You order at a window at the front and then your food is brought to you in the lawn. I would recommend Brown’s to anyone.

Had a delicious lunch today and service from Beth was excellent ~ we'll definitely be back.

fab as always the coffee is the best around and the food and traybakes are unreal the staff are lovely. amazing response to covid , Brown's has gone above and beyond. all outdoor seating and well spaced out, only staff in the building , you can clean down your table yourself and hand sanitizer station set up. you can enjoy your food and feel totally safe. well done Brown's

Very good coffee. Tasty brownies. Well worth the visit :)

Excellent little coffee shop food was excellent would recommend to anybody the safety measures they set up where excellent also

Staff are lovely and friendly. Good atmosphere.

Love wee cosy coffee shop with a nice range off tasty treats

Never had a bad experience here, always quality food,coffee and service. It continues despite the current restrictions.

I always think the menu here is a bit limited, but it is a small place and I guess you are better doing less and doing it well that having lots of options. I particularly like the sausage roll and the coffee is always good. They don't open on Saturday, which is a little strange for a coffee shop, but I guess there is a reason for that.

You can go for a walk in the town or by the river, then enjoy a great cuppa and a cake.

Coffee was excellent but i have to mark down due to lack of toilet facilities. Only one toilet which was occupied the entire time i was there, by one person.!

Always friendly and helpful staff and the teas and coffees are first class.

Love Brown's for their coffee. We can book the cosy meeting room which is comfortable and private for my staff meetings. Look forward to going on my own as well. Staff are lovely.

Passing through Ballyclare today and stopped for a quick cuppa. My husband had cake and coffee. The cake was delicious and the coffee robust and flavourful. I opted for a scone which came with butter, jam and cream... scrumptious. I only drink decaf coffee. Browns have a special decaf blend which I think is filtered without chemicals being used in the process. Without a doubt a really fragarant balanced coffee, again excellent. The staff are friendly and very attentive and the icing on the cake, we could bring our dog along with us! Cool day but unlike many dog friendly cafes, good shelter, decent seats and blankets provided. Jasper also enjoyed the treats he was brought by the staff! Definitely worth a visit and looking forward to our next time.

Very friendly and very helpful. A good service

Called in today for a coffee and scone. My husband had a toastie. Food amazing. We sat outside with our wee dog. The staff were very friendly.

Lovely wee place, so snug an great food, 👍🏻,also sells beautiful wool, staff very friendly, I would highly recommend this wee cosy place 100%