Based on 691 opinions finded in 3 websites
Based on 691 opinions finded in 3 websites
Opinions
We had a lovely experience at Browns today. The food was very good, the ambience was festive and fun, and the service was great. We were looked after by Simon, who made us feel very welcome from the moment we arrived. He was friendly, helpful and professional. We will return.
Boocock S . 2024-12-13
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We went for a Christmas do. Simon, our server, was absolutely outstanding. I'd go back just for him because he really engaged with our group and we had a laugh with him. My starter and dessert were really good but the turkey main course was a bit disappointing - the roasts were supposed to be garlic and (maybe) thyme (I can't quite remember) but I tasted neither and they were like lead and the sprouts were supposed to be shaved sprouts with chestnut but they honestly looked like they'd been cooked in the 1970s - were actually brown - and I neither saw, nor tasted any chestnut. In addition, the single, cocktail sausage-sized pig in blanket was really tasty but I felt it was a bit stingy; 2 or 3 would have been better. That said, the turkey itself was excellent, the gravy was great and the red cabbage was also good. As it was all edible and we hadn't eaten since breakfast, we ate it all anyway but I would not choose that for a main again. The decorations for Christmas were really nice and we loved the inclusion of Christmas Crackers on our table. Overall, it was a good experience and we all had a lovely time - thanks, Simon!
Tess Bee . 2024-12-12
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We had a wonderful Christmas meal. The foods was lovely. Simon was fantastic- very attentive and ensured that all our needs were met. He rocks!
Tracey W . 2024-12-10
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A fab evening with great friends t he food was super tasty and plenty of it. Simon was attentive and very amenable to our requests.
Rhiannon D . 2024-12-10
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A wonderful brunch with excellent service from Scott. Food was really good and drinks free flowing. Lovely atmosphere with piano playing. Great Christmas Decs.
Rachel P . 2024-12-08
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A stylish place with a good choice of wines. It was difficult to attract the attention of staff to find out where our table was so we ordered drinks from the bar. The manager said we could have ordered at table. We were glad we hadn't, as other people waited ages for their drinks. We were here for Christmas lunch and had pre-ordered all our courses from the Christmas menu. Nobody had a starter yet we had to wait over an hour and a quarter to be served. This was totally unacceptable. The manager gave us complimentary drinks but really we were just so hungry by now (3.15pm) that we did not really appreciate them. I had specified a dairy free roast and although it was quite tasty, they had just omitted anything with butter on, so I had no green vegetables. When I asked for some they did bring some, but unfortunately I had lready finished my meal by then. Overall disappointing and I won't be rushing back.
PrincessAlpal . 2024-12-07
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Me and my husband had a lovely weekend.We pop in for a lunch.We met straight away our server,she was super professional and knowledgeable,sorry I don’t know her name,but she is wearing glasses with dark straight hair.We had delicious food,the weather outside wasn't been that great,so we decided not to rush.Very enjoyable time.Everything was just perfect.Thank you once again.
Bella B . 2024-12-07
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I recently visited Browns Cardiff and was absolutely blown away by the quality of the food, the warm ambiance, and most of all, the exceptional service. From the moment we arrived, the team made us feel truly special. A special mention must go to Andreea, whose hard work and attention to detail did not go unnoticed. She was attentive, professional, and went above and beyond to ensure our visit was perfect. Her genuine care for the guests made the experience all the more enjoyable. The menu was full of delightful options, and every dish we tried was beautifully presented and bursting with flavor. The cocktails were also outstanding—Browns clearly knows how to create a memorable experience.
Anna Antonia Teacu . 2024-12-07
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It was the fist time and it won’t be the last I had amazing server I think her name is Andreea from Romania she so friendly and professional thank you so much
Sameh Awini . 2024-12-07
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If you’re dining at Browns Cardiff be sure to look out for Andreea - she’s truly exceptional! Her warm and friendly demeanor makes you feel welcome from the moment you step in. I totally recommend her for her professionalism and ability to make every visit memorable. She’s a real asset to the brasserie!
Andra Jugravu (Andera) . 2024-12-07
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Andreea is the most amazing person . She knows how to take care of the customers ❤️🙏🏼
Suvarasan Oana Stefania . 2024-12-07
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Went for a business group get together. Services was extremely slow even though the place was almost empty. Had to keep flagging staff down to order drinks. Lovely venue, amazing atmosphere. Very slow service and attention to customers.
Jensen Stiles . 2024-12-04
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Waited for 1 whole hour for main course and our desert arrived almost an hour after our dinner plates were removed. My Xmas pudding was served cold. The dining area was a positive, nicely decorated
David F . 2024-12-04
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We met up for a Pre Cardiff rugby lunch with friends. The food was delicious, with plenty of choices. Our server, Emily, was very friendly and attentive. She was very apologetic when there was a slight delay in food coming out from the kitchen. It was a very busy Saturday lunchtime. The restaurant and hotel are beautifully decorated for Christmas. We will be back.
Lesley Halliwell . 2024-12-04
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Went in for our Christmas dinner. Food was fantastic, and service from our waitress Emily was top notch. Great espresso martini as well.
Joe Garner . 2024-11-29
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Alot of the menu was unavailable, food was average, service was slow and the noise from the bar was very loud
N K . 2024-11-10
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Very nice food in a nice establishment
Darren park . 2024-11-08
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The food was good, but the portions were small compared to the price.
Jacky Rebibo . 2024-10-22
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No complaints whatsoever, highly recommended
Corinne Pearce . 2024-10-21
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Excellent service our waitress Emily was very helpful and attentive she was always available when we needed her also Karol helped create a very friendly atmosphere all very good
eira lewis . 2024-10-20
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Fantastic service fromAndrea and a lovely meal.
claudia merola . 2024-10-18
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Recently stayed at a Marriott hotel in Cardiff which was very pleasant but the breakfast experience was excellent. I am coeliac and asked Paula to help me with gluten free options. She was amazing and talked me through all the options and made sure I had everything I needed. She did it in a friendly way making me completely confident in what I was ordering. She went the extra mile. Paula is a real asset. Thank you Paula.
Michael Carlson . 2024-10-13
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We had a really lovely meal tonight. We were served by Nacho who was such a friendly waiter, he took time to get to know us and was very attentive. Definitely recommend. 🙂
Nina Davies . 2024-10-13
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Thank you Emily for a great service you are an asset to M&B always smiling couldn’t do enough for you you will go fare will definitely be back and hopefully be served by you also went through the allergen guide thank you so much
craig cullen . 2024-10-12
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Sunday lunch; food very mediocre. Atmosphere is weird in restaurant. Needs a revamp! Food not the best we've had in Cardiff for a long time. Bland food with minimal portions. Limited veg but very hard ( understand it a personally choice) .Requested extra gravy, horseradish , mustard etc several times etc as lack of were giving out on first serving even second then third request. Desert portion was pointless! 5 people with less than 2 courses each with 2 cheap bottles of plonk over £260. Sorry had much pleasurable food and value elsewhere.
Adrian Thomas (Ady) . 2024-10-08
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We had the sea bass risotto, and haddock and chips, with goats cheese and vol-au-vent starters. Really tasty, plenty of food, beautifully presented. Browns is an experience that’s well worth seeking out, and special thanks to Emily and the staff for looking after us.
Jeremy Pearson . 2024-10-06
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Emily and Amy were fab. Great food and drinks, with excellent service. Would recommend
Paul Rowell . 2024-10-05
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What an incredible night! Great food, great atmosphere, and Emily made sure we were never without anything, her service was incredible!
Jon Smith . 2024-10-05
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Amazing service from Emily and Amy lovely food definitely will be returning and a must go restaurant in Cardiff city centre !!!!!
Daniel B . 2024-10-05
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Superb customer service and delicious vegan and gluten free food.
Matthew Batten . 2024-10-02
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Emily, was really good with recommendations and making sure we were well looked after throughout. Went with a couple of friends for a Sunday roast, good food and the sourdough was particularly lovely. A member of staff was playing the piano of a cover of a few pop songs, which brought a really nice atmosphere to the place.
Alun V . 2024-09-30
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Myself and my family had such a lovely day at browns Cardiff,the atmosphere was just great with a piano playing through out our lunch,the service was just so above and beyond,the food was amazing and my waitress Tasha is like to thank enormously,we will be back soon.
paula j k . 2024-09-29
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Emily was a very friendly and attentive server. Nice environment, not too busy but had an atmosphere, good menu, and food was hot, fresh, and tasty. Eating out is becoming more expensive but standards seem to have slipped in many places - so it was refreshing to have a good experience that felt worth it.
339emilyf . 2024-09-29
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Nimani was our waitress at the restaurant in the Marriott Cardiff she delivered excellent service and was cheery and very sweet. She made our stay exceptional and we look forward to coming back. Thank you Nimani you were wonderful 😊
Mark Evans . 2024-09-27
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Shout out to Sharon from Brown’s Restaurant, who provide room service at Marriott, Cardiff. A breakfast tray was turned into a surprise birthday celebration complete with the singing of happy birthday and a complimentary candle lit muffin! The coffee, fresh leaf tea, perfectly poached eggs and generous servings of sourdough toast were delivered promptly and professionally. Thank you again, Sharon, we were delighted!
A Clark . 2024-09-21
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Scott provided great service and was understaning of the fact that we has someone in the group with intolerances. The sunday roast was lovely and suitable for someone with dairy and gluten intolerances.
Aisha Monjo Alonso . 2024-09-15
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Excellent food and service. It was a bit drafty in the area where we sat.
Martine Cooper . 2024-09-13
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Pie was less than 20% pie filling - why ????? - offered no alternative- had to pay for alternatives… so disappointing. Apparently staff have no ‘flexibility’ - computer says no!!!!
Neil Lewis . 2024-09-12
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Went for bottomless brunch. It was divine
Andrew Pedley . 2024-09-08
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Food was excellent, presentation and quality very good
Lyn Puckett . 2024-09-02
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Best place ever bottomless brunch was amazing, defo worth a booking for the price!
dean james . 2024-08-30
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Exceptionally helpful towards allergies, really encouraged and gave confidence. Chef came out to have conversation about allergies, how they will cook dinner and what changes they can make to accommodate.
Michael Preece . 2024-08-28
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Gorgeous Sunday Roast. Incredible honeycomb ice cream. Nimani was a fantastic server.
Alana Jones . 2024-08-25
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Alex and Joe at the bar were amazing, great chat and cocktails x
Nadia Sapphire . 2024-08-21
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Delicious breakfast and excellent service. Nacho was the best host!
Alexandra Kelly . 2024-08-19
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Nice hotel bar where you can sit and watch the world go by
Barry Percival . 2024-08-18
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We had the delight of having Scott as our server. Made our lunch a delight. He was very quick with our drinks and what a very polite young man.
Rachel Phelan . 2024-08-17
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We have been to Brown's in Cardiff several times now and the service and food has just got better each time. We have got to know several of the staff members and without exception the service and friendliness they provide is exceptional
Jill M . 2024-08-15
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Fabulous meal & great service from Scott. The restaurant was busy (Billy Joel concert later that evening) but service was attentive.
Liz W . 2024-08-15
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University graduation meal .. booked in advance .. even gave the meal plan 4 days before to them.. lovely looking restaurant but staff with no people skills .. all top show.. our starters were all wrong .. everything coming out different times.. not once did the waitress even smile or ask how our meal was.. it’s not high end quality at all.. terribly priced for that kind of experience .. tiny portions.. waited for ages with us having to go through everything again within was exhausting..it’s a con all because a fancy piano is at the front and it looks posh.. hungry horse pubs / Nando’s / Toby/hickory’s smokehouse serve better quality and have better organised staff !!!
Kate J . 2024-08-11
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Great food in Browns. Scott the waiter was superb. Prawns and chorizo was superb. Looking forward to the next visit. Highly recommend it.
Martin R . 2024-08-10
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Went for pre concert drinks and a meal at Browns at the Marriott Hotel. The food and service were first class which on such a busy day isn’t easy to do. Well done !!
amandavj107 . 2024-08-10
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Scott the waiter was fantastic and looked after us extremely well.
J R-J . 2024-08-09
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I have lovely evening the staff are professional and efficiency. Especially thank you Nimani for the appetites advice and I very much enjoyed the whole dinner experience with Browns Cardiff tonight x
Szu Han Chen . 2024-08-04
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Tom at the front desk area went above and beyond to accommodate our family towards the end of a very busy Afternoon Tea. It was our first experience with Afternoon Tea and it was amazing! My daughter has Celiacs, so the especial care given to keep the items all gluten free was appreciated. My daughter now wants to move to the UK!
Mark Strasser . 2024-07-28
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We came here Monday for a graduation meal and pre booked with deposits and sent a food order over 4 days before. A very kippers and curtains setting.. waitresses were very moody and no personality ..no one looked happy who worked here..not once were any of us asked if our meals were ok or smiled at us….or if we wanted any sauces or even malt vinegar . The food was not timed..coming out the kitchen whenever. the steak was very poor quality for £36 . The fish was probably the best out of all the meals but served with a tablespoon amount of peas .. staff just kept giving dirty looks and tutting when we questioned why our food orders were wrong.. one glass of coke had been served in a dirty glass . had the cheek to put £70 service charge on for an experience like that!! It’s not high end quality food .. it’s the setting you’re paying for and decor and top show!In the end a quite loud aggressive manager with long dark hair came and said they needed the table as we had been too long!!!
Kim James . 2024-07-21
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Scott our new but brilliant younger server did a great job putting us all at ease and making our graduation dinner that much more special
Harvey Waywell . 2024-07-19
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Had A Cocktail Outside On The Terrace, Very Relaxing, Nice Atmosphere, Good Service & Great ℳojitos
Sarah Parsons . 2024-07-18
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Great place to catch up and chill out
Robert Knight . 2024-07-16
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Popped in for a coffee, ended up staying for lunch and the Wimbledon men’s final on the big screen. Service is friendly and attentive, the prices are reasonable and the vibe is relaxed and upmarket. For lunch we had a half lobster and the prawn and Devon crab linguini. Finished off with the strawberry meringue sundae which was a decadent feast of flavour.
Mark Franich . 2024-07-16
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I've visited Browns twice now in Cardiff, as I work for M&B and have done for serveral years and are always interested to see what other brands and locations are like. We first came as a surprise to celebrate my mother's birthday back in March and everyone loved it. The food did not disppoint. As I was the organiser and live in London, the team were really great in liaising with me on getting cakes and balloons delivered and really took the stress out of planning, which was a huge huge help. Most of the guests were vegetarian and the options though limited were delishious and so we returned last week with my mum, my little brother and my friend. The food again was amazing... we had a great time and our server Scott, was brilliant, he was really warm and welcoming and went above and beyond to tend to your needs or otherwise my very fussy little brother's needs. He was patient, attentive and seemed that no request was too much. Scott really added to the great time we had at Browns! And so thank you to the Browns Cardiff team but most of all Scott! Thanks. See you guys again next time I'm back in Wales. P.s. my mother wanted to leave a review for Scott too but you know how it is with a certain generation unable to use technology so think of this as two good reviews instead on one. :)
Kai Ingleton . 2024-07-15
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Me and 12 family members visited to have a afternoon tea for a hen do. The food was beautiful and we really enjoyed the atmosphere. Andreea our server was attentive and had a keen eye for detail which made our visit so special. I would highly recommend.
Olivia Corbett . 2024-07-13
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Emily and Ashleigh were so attentive during our bottomless brunch. Fab service
Claire Raison . 2024-07-06
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Absolutely gorgeous food and terrific service. We dined here on 25th June and had a brilliant time. Everyone we interacted it with was lovely but a special mention to our wonderful server Emily. Nothing was too much for them and we can’t wait to come back soon.
Abigail Torry . 2024-06-29
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Fantastic Prosecco brunch. Isobel was extremely attentive and very friendly. Food was delicious! Would highly recommend. Thank you x
Lucy . 2024-06-28
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Amazing visit, food really tasty, Scott was our server so attentive and friendly and chilled, and got my partner an unexpected birthday plate. Thank you so much for that Scott
Jame Lynch . 2024-06-24
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Becky was amazing and would definitely come back... There wasn't a button for our starter of prawns and Chorizo but delicious!
Stevie Wood . 2024-06-22
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Great food and great service from Chelsea
Martin Jose . 2024-06-17
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We had food here before seeing P!NK in concert. Wavery busy, great atmosphere, staff very friendly, food was really nice. Definitely go back.
Helen . 2024-06-15
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Fab meal, Leila was amazing, so helpful, as was the Manager. Great meal and cocktails 👍
Gwyneth Coles . 2024-06-11
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P!NK Concert day.. atmosphere great, food amazing. Joachim was our server very attentive 5* .. can’t wait for our next visit
Lisa Newman . 2024-06-11
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Food was lovely, little bit slow coming out Good selection of drinks
Thomas Bellew . 2024-06-10
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Poped in to have an Irish coffee Barman the best ever Irish coffee 👍
Tracie Bevan . 2024-06-09
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The best experience we have had! thank you for making our anniversary so special, especially Isobel and Geraint! You guys truly made our anniversary special:)
Callie B . 2024-06-08
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Well over priced for what you get!
laurence omara . 2024-06-07
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I recently had the pleasure of dining at this wonderful restaurant and I must say, it was an exceptional experience. Not only was the food delicious, but the service provided by the server was outstanding. When I reviewed the menu I had a particular dish in mind that I wanted to try. Unfortunately, it was not available that day. However, the server, Tasha, went above and beyond to recommend an alternative dish that I might enjoy. She took the time to understand my preferences and suggested a similar dish that turned out to be absolutely delightful. Throughout the meal, Tasha was attentive, friendly, and knowledgeable. She provided detailed descriptions of the menu items and offered her recommendations based on her expertise. Her genuine enthusiasm for the food and their willingness to accommodate my preferences made the dining experience truly enjoyable. Not only did Tasha provide excellent service, but she also demonstrated exceptional professionalism and attention to detail. She ensured that my dining experience was seamless and enjoyable from start to finish. Her warm and friendly demeanor made me feel welcomed and valued as a customer. I highly recommend both Browns restaurant and the exceptional service provided by Tasha. The combination of delicious food and outstanding service creates a truly memorable dining experience. Whether you're looking for a delicious meal or a server who will go above and beyond to ensure your satisfaction, Browns Cardiff is the place to go.
Ray Corrigan . 2024-05-27
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Experience where great, all staff are lovely, recommend 10/10
Mig Frigid . 2024-05-26
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We love our local Browns 🥰Great food and excellent service
Simonaa_ . 2024-05-25
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The food was amazing and Isobel was the best sever.
Susan Shelton . 2024-05-25
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Lovely food and very attentive waiting staff.
Ella Smith . 2024-05-25
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We visited on a weekday evening, so it wasn't crowded and the staff were polite and helpful. It was perfect for entertaining guests from overseas.
Chaki . 2024-05-22
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Wonderful food and great service from Isobel
Amy Kumar . 2024-05-18
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Waited for 40 min for a menu of waitress (11.15 am - 12.00). Other than initial indication lunch menu wouldn't be active until 12, no one asked if we wanted coffee or other available options. Left without either service or any staff even noticing us. Won't ever return- especially bad for Marriott hotel which they are situated.
Brad Spiller . 2024-05-17
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Really poor service. Bartender very rude and swore to his colleague about my mother in law thinking that i wasnt with them! I said to him, a bit of feedback is never a bad thing and he said "i wont be working here next week! Advised the manager and his attitude was extremely rude! We are the easiest bunch of people to get on with and this was really poor show!
Jack Harrold . 2024-05-12
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Food is so delicious and friendly waitresses.
Jen T . 2024-05-11
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Only called in for drinks after work but it was very pleasant. Really nice.
Graham Lee-Green . 2024-05-09
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Food was not bad, our waitress was great, atmosphere was nice, but it took them one and half hours to bring our foods, very very slow.
A Mac . 2024-05-07
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Emily was friendly, confident and fantastic. Even though the place was very busy, they managed to fit us in. Food was outstanding and great vibe to the place. Will be visiting again next time I'm in Cardiff. Would highly recommend.
Huw . 2024-05-05
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Amazing service and lovely bottomless brunch. Thank you to Isobel our lovely server!
Sabrina Rose . 2024-05-04
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Perfect for a meet up bottomless brunch … Chelsea looked after us all beautifully and the food was delish
verity sidgwick . 2024-05-04
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Visited in the afternoon for lunch, was served by Emily and Tasha, both were really professional and friendly. Food and cocktails were delicious, well portioned and good value.
Sean Burgess . 2024-04-27
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Catered well for gluten free and dairy allergies. I ordered off the vegan menu and enjoyed all three courses, however I did find the portions a little on the small side. Browns had a gluten free larger (Daura) available and a selection of vegan wines on offer. Staff lovely and friendly with a warm inviting atmosphere in the restaurant. Thanks.
David Morgan . 2024-04-27
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Had a lovely birthday lunch, served by emily who was so professional and attentive. Then we went for cocktails outside and served by tasha, who made sure we were always topped up on alcohol 😁. Lovely experience
Abigail Mcfadden . 2024-04-20
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Lovely food! Great service from Nimani! Would recommend
Emma Huggins . 2024-04-18
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Went for birthday dinner very nice relaxing atmosphere
SuzieQ File . 2024-04-10
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Emily was lovely and served us with enthusiasm and kindness. Thank you. The food was excellent. Happy to recommend the restaurant any time.
Guy Griffiths . 2024-04-07
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A little disappointed with Brown's Cardiff. Twice I've been and twice I've been let down with the cocktails. Asked for a classic vodka martini and wasn't asked how I like it. When it came it was very unwhelming, unlike a true Vodka Martini. Brown's St Martin's Lane, how I miss thee.
Ana Jones . 2024-04-06
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Fantastic service by our waitress Nimani. Give her a raise! Food was amazing - will come back again Nom noms
Geo Sneddon . 2024-04-05
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Excellent champagne brunch! Lovely atmosphere, great food (lobster was amazing) and endless Moet! Even better was the service we received from the excellent staff, particularly Emily. Will go again!
Kevin S . 2024-04-03
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Had an amazing dinner, I was served by a very lovely lady called Nimani! Will definitely come back purely just for Nimani’s service.
Orla Hoey . 2024-03-31
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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1138 Opinions
Fuimos a cenar y fue tan bueno que volvimos a almorzar al día siguiente! Todos los elementos del menú son sin gluten o se pueden hacer sin gluten, pero eso no compromete la calidad o el sabor, pedimos básicamente todo y fue increíble. Trae la salsa de tocino. Confía en mí. Al restaurante - Tuve que dar cualquier crítica que diría que debe apagar sus pedidos de aplicaciones de entrega cuando se pone mega ocupado. Tener que pasar por delante de 10 personas + sus bicicletas solo para llegar a la puerta no es tan bueno. También significa que la gente que realmente come en el lugar tiene que esperar bastante tiempo para todo. Sé que es un negocio y el objetivo es ganar dinero pero ir más allá de tu capacidad es un mal negocio. Sin embargo, todavía volvería una y otra y otra vez!
10 Opinions
Atmosphere is wonderful and very peaceful, food is passable. Staff are quiet and helpful. Ordering process is uniquely hands off. I had some nice banana pancakes for a late breakfast; however my review is necessarily poor because after my last visit ended I was violently ill when I got home for roughly 20 minutes, and then voided my bowels for another 10. As such I can’t recommend you eat here.
2827 Opinions
The food was amazing, the service was a bit cold. The potted pig dish really stood out.
454 Opinions
Fui aquí con algunos compañeros de trabajo.La comida era deliciosa, realmente disfruté el plato de lubina que tuve aunque pensé que había demasiadas habas que venían con él. Me encantó la presentación y la vajilla.El ambiente era bueno y el personal estaba realmente encima de asegurarse de que tuviéramos suficientes bebidas, etc. Todo estaba bien explicado al principio y me sentí cómodo yendo allí.¡Definitivamente lo recomendaría!
62 Opinions
not bad place, quite busy during thee lunchhour, so bit difficult finding a seat, so watch out for that, fast music, eat to the beat. Eat quick.