Britannia Hotel in Birmingham

Takes too long to prepare your order

One of the best Nandos in Birmingham we’ve been to. Genuinely great staff, food and service. The manager Demartre is absolutely amazing and helpful - high professionalism and polite. Would highly recommend this branch for the Birmingham area

This place are getting away with bad service and terrible food. Stay away from this joint, youd rather go grill some wings at home. I cant believe how restaurants are getting away with food as such. Disgusting 🤮 All the good comments and stars definetly has to be fake. These pakis make asians look bad 👎

great looking pub with amazing resin table tops by a local artist

I have been using pizza go go for maybe 4 years. Only recently service has dropped. I rang and ordered a collection service, arrived at the shop to be ignored by staff, I could see my pizza sitting on top of the oven. I appreciate they was busy doing something but then the phone rang below me. The assistant answered, took another order then ignored me. So took the call replaced the receiver and carried on ignoring me whilst my order getting cold. Finally had to shout up and ask for my order. By the time I got home it was cold. So thanks. Pizza gogo, still hungry and ignored, Will never use this place again, terrible customer service. Can't comment on the food as in bin as cold but in the past never had a problem. Maybe a change of staff would be a good start.