Britannia in Barking and Dagenham

Terrible customer service. I asked if I could charge my phone while waiting for my food, and they refused—even though I had my own charger. It was a simple request that most places allow, but they didn’t care at all. Staff were unfriendly and unhelpful. Definitely not coming back.

Abysmal food, dirty oil and overpriced food that has minimum quality.

My favourite go to place for a fried chicken and chips fix. Everything is delicious tried nearly everything on the menu. Chicken filet burger is just omg 🤩 11/10 deserves better ratings. Must recommend!!!!

I recently tried the assorted okro and pounded yam, and while the pounded yam was well-portioned, the "assorted" okro left a lot to be desired. I was expecting chunks of fish or other proteins, but it was just a basic okro dish. Given the price difference from regular okro, I was expecting more substance. I also tried the turkey, which was decent, though I'd rate it a 6/10. The puff puff, however, was a standout, with a perfect balance of juiciness and sweetness, earning an 8/10 from me. As for the bread, it didn’t quite hit the mark. It lacked the fluffy texture I was hoping for and ended up feeling a bit dense—I'd give it a 5/10. Noting that not everyone likes sweet bread. The moi moi was tasty, but it wasn’t as rich as I’d hoped. While there was a small amount of egg in it, it didn’t have the depth I expected, especially for a dish like moi moi. It would have been nice to see more ingredients or flavor richness, even if it meant a higher price. Overall, I was disappointed with the okro, giving it a 4/10—definitely not up to standard. The packaging, though, was well thought out, keeping everything secure and spill-free.

Calamari tasted cooked in very old oil. Steak was a bit bland not great not the worse. Service not the worst but not great either. Long wait for food although not busy. Unprofessional could hear staffs personal conversations loudly with no discretion. Very poorly managed. Less an average food. Don't waste your money