Brigend Garden Centre in Fife

Absolutely shocking service, we waited 1 hour and 10 mins for food to arrive. Kept being told we were next when we complianed on 3 occasions. Manageress left the young girls to deal with the complaints and continued to swan around. Very very poor ventilation also!

Called in for breakfast. Breakfast was spoilt by a dog running around the restaurant even in and out of the kitchen we had to ask one of the waitresses to move it as it kept coming and begging at our table. The way that the staff treated it this appeared to be normal for them.

We hadn't planned to have a breakfast here, the intention was the have a cuppa and cake. However, the smell wafting around the Garden Centre was making me REALLY hungry, so we headed to the restaurant for some food and decided to explore the garden centre with full tummies instead. We both opted for the small Scottish. One of us doesn't like Haggis so we asked the waitress if this could be swapped to a Link Sausage and it was not an issue. The service did feel quite slow, but I am putting this down to some of this being made to order - perhaps this is due to the it being later in the morning, or maybe this is just how they do it? It probably felt longer than it was as my tummy was rumbling too! The food was really nice. Everything was cooked well. The coffee cups were piping hot which kept the contents hot - something other restaurants could do with adopting - pre-heating the mugs is a great idea. The only niggle we had was that there wasn't a lot of table space - we had a seat for two, the salt n pepper pots and small vase then two breakfast plates and two mugs and then the toast comes on an additional plate each too - however, there were no booths available when we visited - it was busy, which shows how popular the place is. We both enjoyed our visit and said we would return again.

Very nice place to visit and fantastic Scottish breakfast. Service was great and prices very good. We had the full Scottish breakfast, fantastic !

We came here twice for breakfast during our stay in Cupar. My husband had the full Scottish and I had the veggie breakfast - both were delicious. The price of the food is very reasonable too. The coffee was piping hot each time we went and I must commend this as there’s nothing worse than when the coffee is lukewarm. Highly recommend!

We came for Xmas lunch, the table was beautifully decorated with tinsel, lights etc. the food - absolutely delicious! Husband had poached salmon and I had roast turkey and all the trimmings. Just so tasty. Well presented and the staff were so attentive, one of the best Xmas lunches we’ve had! Great price too! Thank you

Fabulous soup and sandwich deal, great choice of fillings and very tasty , coleslaw was very creamy , tea was very good too, and to top it all of a large meringue with cream.

Called in for breakfast. Two small scottish. Great value for money. Nicely cooked. 2 breakfasts and coffee for £16. Scones looked great but too big for this visit. Very pleasant staff. Only fault was the lights in the gents toilet seem to be on motion sensor (no pun intended!!) When the light goes off it's dark, very dark and no amount of swinging hands make light work!!!! Needs a longer time or a sensor in the cubicle areas!!!!

Went for breakfast ordered full breakfast. Waitress asked what would like to drink and how many sugars in my tea. Served the tea and because it was large cup asked for more sugar the look she give me you would think I had asked for the Crown Jewels. Breakfast came everything over cooked and hard cheap ingredients so disappointing won’t be back! Waste of money so if u want a good breaky try else where

I visited the cafe with a relative who uses a wheelchair. The staff were friendly and helpful, and the tables were a perfect fit and height for a wheelchair, which was great. Delicious food and yummy cakes!

We have bought from this garden centre on numerous occasions and found the staff to be very helpful. The plant stock is excellent from young to mature. Prices are very competitive by comparison to other centres in Fife area. My only small criticism is there are far too many pots for sale which takes up a huge amount of space and would like to have seen an alternative eg water feature display. Would highly recommend a visit and don’t think you would be disappointed.

Went Saturday afternoon traveled from Dundee after passing a few months earlier and finding them on Facebook looked great and a huge selection of indoor plants however when we arrived it was not like the pictures made out on Facebook. There was a really disappointing selection of indoor plants and indoor planters, the garden centre was like a ghost town. Large selection of outdoor planters and the rest was a disappointment. I also stopped by the cafe and got a cake however it was not fresh and tasted like pre mixed ingredients, for the price there needs to be fresh homemade cakes baked throughout the day, also hot chocolate needs to be made with hot milk and cocoa not water and cocoa. I will not be back ever again as there is a lot of competition with garden centres in the area and this one fell very short. Girls who worked there were lovely.

The obnoxious staff was a surprise! I won't be going back there again. I left there and went straight to B&Q in leven.

Great range of ‘pub-grub’ style lunchtime meals, sandwiches and cakes. Food is freshly prepared and mostly homemade. With home working, my partner and I have been for lunch a few times and given the COVID situation, a colleague and I booked a Christmas lunch (amazing and so big I couldn’t finish it! Hope they do more ‘special menus’ in the future). On all occasions the staff were very cheery, the service was great. The place is spotless. You could eat your dinner off the table/ floor! Hats off to the staff. They are certainly mindful of COVID compliance. Temperature checks on entry, the staff clean tables and chairs extensively after people leave. Prices are very reasonable. We’ll definitely be back!

I have placed an order with this company attracted by its low prices, have paid for FedEx delivery and have received only a half of my order!!! Since then I have been promised by the company's various staff that the remaining half was going to be re-sent. After having spoken with them on 3 consecutive days nothing has happened and the remaining part of the order has never been sent...When I said on the phone that they are doing a really bad advertising for them by behaving like this and that I would never buy anything from them in the future, they hung up on me and did not want to take any of my further calls. Therefore no money refund or the product ordered. Stay away from this company and their 'attractive' prices - it is all a con!!!

Popped in for some lunch and we were asked for name, phone number, then checked temperature, escorted to table, noted dividing screens, clear instructions as to ordering, paying, moving about. Felt everything that had to be in place was and times 2. Watched couple depart and young lady descend on the table, totally cleaned and sanitised. Could of used it to operate on let alone eat off. And the food is good fair and incredible value for money price. Lovely friendly staff too. Watch out for the over, over size meringues !!

I ordered 2 self watering wall baskets on Aug 1st and they were delivered on Aug 4th. I was kept up to date about the order by e-mail and postage was very reasonable. First class service! Will definitely use again. Thank you.

We use this garden centre frequently and absolutely love it. They have a wonderful, healthy assortment of plants and outdoor accessories such as bird feeders and birdbaths. The staff is very helpful and we always have tea and a sweet. The carrot cake is the best ever, but we’ve never had a bad cake or baked good.

This is one of our go-tos when I'm home visiting the family! No frils, lovely portion sizes, lovely food and lovely prices!

Just been refurbished. Much bigger. Decent breakfast. Friendly staff. Entrance via Goods gate at the moment.

Still undergoing building work, but the cafe/restaurant has remained open and maintained a high level of friendly service throughout,

We come here quite regularly as we are fairly local. At the moment the Garden Centre is being refurbished so the cafe is indoors only, but it has a dog friendly area, which is important to us. Staff always bring a bowl of water for the dog. Everyone is friendly, the food is good, wholesome, home cooked and service is quick. Prices are very reasonable too. If you’re just there for coffee and cake you can’t go wrong. There’s always a good selection of delicious cakes and pastries. Highly recommended.

I've been to the restaurant in this Garden Centre many times. The standard has never slipped. Food is always plentiful and very reasonably priced.The staff - and there are plenty of them around - are friendly and welcoming. The place is always spotless. If you like meringue's - you heaven't lived until you try the monsters they sell here.I'll certainly return

We dropped into the cafe for a hicup of coffee, we were invited to take a hi seat. From there on in we were whisked though the best customer service I have encountered in years. We were guided through the menu, very straightforward but wide ranging. We had magnificent soup, which was hot and tasty. We followed this with a hot drink and scones. Each scone was a three course meal and fresh and crumbly.Great fresh unpretentious food served with smiles and humour. Magnificent sevice, they were great.Se sat at a "dog friendly" table, but had no dog. That was quickly solved as the next table had a loverly friendly dog who came and said hello.We came to buy plants but the star was the "Gardener's rest" cafe, a magnificent experience. Thank you.

This restaurant has moved to kirkcaldy and Tranquility no longer trades within Bridgend Garden Centre

I am taking this opportunity to share a recent upsetting experience at the Tranquillity Restaurant, at Bridgend Garden Centre, Freuchie.I had found a hair in my soup and informed the waitress of this for which she apologised. However, nobody came to our table to follow this up. On leaving, I mentioned it again to the manager/owner who was at the till. There then followed a most distressing exchange (on my part), in which it was suggested that it was probably a strand of leek or a burnt bit! This culminated in her calling me quite forcefully a liar, despite the young waitress admitting to having seen it. I was truly shocked by this woman's aggressive and antagonistic manner and would have accepted an apology or at least that she concede that the fault was hers. This was appalling customer service and needless to say I will not frequent her establishment again and nor will my friends.