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4.0

Based on 1.252 opinions finded in 1 websites

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Nº 274 in 534 in Telford and Wrekin

CUSTOMERS TALK ABOUT DISHES WITH..fishladybaconpizzaburntcurrycookedoldcreampieonionchickensteakmustcheeseroundbeautiful
Score

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We were a party of 7 - 4 adults and 3 children (one with severe allergies). The food was of a medium standard - the vegetables on one of the sizzler plates were burnt to a cinder and one of the children’s pastas was stone cold. The child with allergies could only have chips. We ordered the ultimate handyman for dessert and it was nothing like the picture and didn’t contain half the ingredients they said it did. When complaining about it the staff said the picture of it was fake and it never looks like that and also that the menu is actually wrong as it doesn’t contain half the things it says it does. Very disappointing - certainly not on our list of places to return 😫

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Susan W . 2024-11-03

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We recently visited The Bridge Builder for breakfast with our children during the October half term holidays. From the moment we arrived, we were greeted by the friendly and attentive staff who made us feel welcome. The pub is conveniently located at the Wrekin Retail Park, which boasts a spacious car park—perfect for families with little ones in tow. The added bonus is the Wacky Warehouse right next door, providing a fun place for the kids to play after our meal. The retail park itself is a shopper’s paradise, featuring a variety of stores like Tesco, Asda Home Living, Boots, McDonald's, KFC, and more, making it an ideal spot for a shopping after a hearty breakfast. The portions were generous and incredibly filling, catering perfectly to our hungry crew. Our children were very happy with their pancakes topped with fresh fruit and syrup—a definite hit. The Bridge Builder is a fantastic choice for families looking for a hearty breakfast in a welcoming atmosphere. Highly recommend.

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bladethedaywalker . 2024-11-01

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Food was very nice very pleasant stuff quick service great place to stop on the way home from holidays with the grandchildren

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Deca L . 2024-10-31

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Always loved coming here but this evening was a little annoying, placed our order on the app from our table… we waited about 20mims for food which was normal but we didn’t receive our drinks til after we got our food which was disappointing.. I went up to see where our drinks were and there was one young lady on her own quickly making our drinks so one of the was rushed which was the chocolate frappe which was 3.29 all she did was add hot chocolate to milk with a splash of vanilla flavouring and whipped cream.. so the marshmallow and biscuit stick was missing, it wasn’t til after my son had drank it it dawned on me it was not right and terribly over priced, So the food over all was really tasty so no complaints there, my son ordered a Mac cheese and we paid extra for garlic ciabatta and that was missing… instead he had half a plate of salad and a small portion of mac cheese for the price again very over priced, we didn’t realise his ciabatta was missing til we left and we’re talking about the meal!! We was all just hungry so it completely passed up.. but combining the two issues my son took the brunt of staff cutting corners and generally under too much pressure so couldn’t fulfill our order properly.

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Loll W . 2024-10-26

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Amazing service by Hannah and the rest of the team. Food and atmosphere was great. This is an amazing location for a relaxed pub meal and the best place to bring everyone on the family.

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Natalie M . 2024-10-24

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Food was delicious and came really fast. The staff were lovely and friendly and we really enjoyed having a chat with them. Recommended for visiting with kids too for the wacky warehouse.

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kate m . 2024-09-02

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Just had Sunday lunch, burger and a few drinks. We were expecting the drinks deal with the Sunday lunch but there is nothing on the menu and it wasn't explained which drinks were available on the deal or whether you could pay extra to upgrade to a drink of your choice (as in other food chains). I was disappointed to find I was charged full price on my drinks and the meal therefore went through as a normal price. It hasn't put us off from visiting again as the food and service is always very good here. I will obviously ask next time, but just check on what is included on the deals so you are not disappointed.

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John_F_Hampshire . 2024-09-01

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Absolutely wonderful carvery meal at a reasonable price. Drink selection is good, but draught real ales would be welcome.

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Martin S . 2024-09-01

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Great food and good prices. Served by a very friendly Skye. Recommended for a quick meal and at a value price. Location is also convenient.

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Brian D . 2024-08-30

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Called here on bank holiday Monday ,ordered drinks and food ,came quite quickly, staff and service very good. Everywhere clean and tidy.would recommend to all.

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susan b . 2024-08-30

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I've been here a lot growing up and recently I'm not sure I wanna keep going last few times I've been just not been good we went yesterday and it was fairly quiet not many people sitting at tables but get there seemed to be very few staff at all no-one behind the bar for a few.mins to.even take our order I got myself a pint of Peroni and it really didn't taste right the woman who served me said she wasn't good at making heads by that wasn't problem but it not tasting like larger and very watery was an issue I didn't drink it but to anxious to say anything and the food wasn't great at all my partner had fish and she badly touvhed it because of it being soggy inside but cooked outside and the garlic bread came out late and didn't seemed cooked at all sti!! Very doughy and cheese looked like it had just started to melt before taking out

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benjamin f . 2024-07-05

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Decided to go for lunch with friends. Had a great experience felt very welcome and enjoyed our visit. We were served by Fay and nic who did everything they could to ensure we had all we needed very friendly waitresses

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Flyer01710394456 . 2024-07-02

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Jay was very helpful along with the rest of the staff. Good pub food. Clean and tidy. Handy location by retail park and m54

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carl k . 2024-07-01

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Took the Grandkids to the Soft Play area and we all had a meal there. It’s a really nice play area and the kids loved here. The food was very good, and the service was great (Thanks Holly & Tia).

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PabloFoot . 2024-06-30

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Lovely place... fantastic service (thank you Sophie & Holly) Foods great for value. Brilliant place for kids to play. Touch in the chilly side.

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Sammie . 2024-06-29

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Lovely staff and food was lovely. We prefer coming here because loads of car park space and restaurant is spacious too. Thank you. Will surely be back.

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Leah D . 2024-02-17

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Excellent service. Great value for money. Lovely polite staff. Food was good. Seriously can’t complain about anything. Loved it

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annetteoliver . 2024-02-11

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Myself, my husband and my son met up with 5 friends and had a really great afternoon. We had delicious food that we would definitely go back and have again. Both food and drink were reasonably priced. Staff were spot on and really helpful. Atmosphere was brilliant. Thank you Bridge Builder 🤩

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Pamela R . 2024-02-11

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Food was amazing and came out after ordering quite quickly. Amazing and friendly service by our server caitlyn and very polite

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Mark C . 2024-02-08

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The food arrived promptly, it was hot and tasty and excellent value for money. I was served today by Jo, who was extremely polite and helpful, nothing too much trouble, superb customer service skills.

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Alison S . 2024-02-08

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We came to the wacky today with my friends the kids enjoyed them self’s it would seem there was a dull atmosphere down there with regards to staff , we also went upstairs for some food it was quite busy however we got a table, we were made aware off a wait that we was prepared to wait for … food came sooner than we expected hot decent portions and tasty would like to say my thanks to the chefs, to the young servers who were back and forth and still met every one’s needs well done bar ladies fantastic these women was on the go constantly I would definitely recommend! We will be back in the next week

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Clare T . 2024-02-08

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Went to the wacky warehouse so the little one could burn off some energy. Katie served us and was fantastic. Nothing was too much, she was caring and wonderful with the children ensuring they had additional paper/crayons/crafts to play with alongside the soft play. First time here, and won’t be the last. Thoroughly enjoyed it 😊

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Becky A . 2024-02-07

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The service we received today from Jo was outstanding, she went above and beyond and her customer service skills were spot on

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Francesca G . 2024-02-07

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Called in for lunch with mum, we both had the Salmon sizzler which was very good and the staff were all very polite and helpful, would definitely recommend.

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Tony A . 2024-02-03

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Food was good and table service was good. The whole family enjoyed the food, and the time it took for the food to come was quick.

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FarAway15552191518 . 2024-01-26

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Went to the Wacky Warehouse with 9 and 7 year old. Both had a great time. Service quick and tasty food. Thank you

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Sami H . 2024-01-15

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Sharer combo and Lovely sunday roast, nice choice of veg, and tender roast beef, jugs of Lovely meaty gravy.. followed by huge ice cream deserts.

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Angela R . 2024-01-14

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Came in for a birthday lunch. Jo our server was very efficient & helpful. We felt very looked after...................

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Faithie O . 2024-01-11

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Fab breakfast, Jay was fantastic with the serve he provided. He is a credit to the restaurant. We would definitely come back. He was also great with our little girl and making her smile.

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emma t . 2024-01-07

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Not the best food or the best atmosphere. Nachos were awful like pieces of toasted wraps that had gone soggy. Burgers were on offer 2 for 1 so we ordered those. To be fair the burgers were ok if not a bit dry but the chips were awful - so dry we couldn’t swallow them. So not the best experience! This place is so quiet and empty this was 22nd December, we came here as a group of 11 as the cock was packed and we couldn’t get in. No atmosphere at all in this pub , some staff were friendly but others not so. Must mention the radiator in the ladies….. it’s black and rusty, looks disgusting! Place definitely needs a good clean and a refurbishment.

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Shelley R . 2024-01-01

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My family and I have been to the Bridge Builder in Telford several times over the last few years, and we always leave satisfied and happy. The service is always friendly and efficient, and the food is consistently superb. During our most recent visit, we...

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bladethedaywalker . 2023-12-28

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Visited this establishment with two friends. We had booked a table for today 23rd Dec and arrived a bit early. However, I would like to give a truly positive experience and feedback, however some of the veg was under cooked, like the Cauliflower, and Carrots....

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shropken . 2023-12-23

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We were served by Amy. She couldn't have been more friendly and helpful. We had some food and our little 3 yo loved the playbarn. Fast service and the food and drinks were spot on.

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781mattl . 2023-12-23

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Friendly and attentive staff. Lovely festive feel inside. Excellent value for money and the quality of the food is fantastic. Will definitely be back soon.

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Benson97 . 2023-12-20

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Really good for families. Holly and Stacey in the Wacky Warehouse are great, really friendly and great service. Food also came out quickly and was hot and good quality for what you pay. Thanks.

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Vicki M . 2023-12-16

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the lady in the wacky warehouse was great attended to all our needs the food was loverly the kids enjoyed them self. thankyou stacey

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tammy w . 2023-12-15

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Our evening meal was great and and Stacey the member of staff in the wacky warehouse was great with the children attending.ded to all of our needs and the kids really enjoyed themselves

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Mikey c . 2023-12-15

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Great service from Caitlyn and Elisha, thank you. All the staff are very friendly and food is good value for money.

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lozzap11 . 2023-12-14

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Fantastic breakfast wrap, nice and big and hot, so filling! and fantastic service as always from the lovely Hannah, thankyou very much

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Clintejones . 2023-12-13

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Took the kids to the wacky warehouse @ the bridge builder, service was great had a few queries, Amy and Katie were both amazing. I would definitely recommend as a place to bring the kids during the winter months

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Dream55228347803 . 2023-12-10

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Brilliant experience. Amazing bar work from xara and fay, brilliant front of house work by elisha and katelyn. The named above were brilliant and couldn’t have done anything more for us.

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Tourist778104 . 2023-12-08

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Excellent meal. I had lasagne and hubbie had mushroom and ale pie. Staff were very friendly and the Christmas tree 🎄 was fabulous

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Karen P . 2023-12-06

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Thoroughly enjoyed our trip to the bridgebuilder. Found Alisha our server very friendly, helpful and efficient. Will definitely be back.

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Michelle L . 2023-12-06

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Good food, Great service from bar staff Nick, Dean & waitress Hannah. lovely and warm inside. Thankyou

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Karen M . 2023-12-04

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Called in on the way back from Christmas shopping,was very quiet..ordered at the bar and woman taking order was miserable..food was bought,3 meals were nice,but the turkey roast was so bland..just about warm..no check back at all,so daughter just left it..desserts were ordered on the...

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Pioneer33743709374 . 2023-12-03

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Visited for the kids play barn which was massive, and well maintained. Had food which was lovely and Amy and Katie were very welcoming and helpful.

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Darren P . 2023-12-02

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Food was amazing, thank you to Neal and kitchen team for the Xmas max and cheese and the crispy sandwich. The service was amazing from Zara at the bar and the table service, would 100% recommend for a quick bite and for couples

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Lewish05 . 2023-11-30

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Fab visit and Hannah was awesome. Food was great, get what you expect to get at this type of pub, served relatively fast for the time of day and good atmosphere. We especially liked Hannah! Really lovely human providing customer service!

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170pixieg . 2023-11-24

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Cracking service from Hannah, Elisha and Chantelle. Very helpful and cheerful. Will definitely be coming back 😁

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KhaiJackson00 . 2023-11-24

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Cheap and cheerful can’t go wrong lovely service and nice and clean, would come here again for a quick meal

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harry b . 2023-11-24

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Had a great time at soft play - Katie ensured there were lots of activities for the children to do! Service and food is always great.

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Rosie T . 2023-11-24

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Nice meal and good service, lots of different food options and good portions. Perfect place for families with children.

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Katie S . 2023-11-12

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I personally prefer table service and not queuing at a bar, again no cutlery however service was okay. Food was good. Satisfied

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Micayla06 . 2023-11-11

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Absolutely fab .. great food super service plus a great price .. what’s not too like . Be back soon ! 😍

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debbie p . 2023-11-11

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Group of 4 of us wanted a breakfast, ordered them then told toaster not working so could have bread and butter, when the food eventually arrived mushrooms were not hot, bacon looked like it had 1 min under grill, sausages looked anemic and were only...

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Y9964AOkevinl . 2023-11-06

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Great food and the play area awesome for my 4 year old . Katie was very helpful and staff were quick and helpful

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Maps12663940444 . 2023-11-05

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Visited this evening, ended up walking out and going somewhere else due to the unprofessional attitude of the young lady behind the bar when we attempted to order food and drinks. I myself worked in the industry for over 10 years and would never have...

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Genna D . 2023-11-03

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Really great Halloween quiz attended with the family had some fun and Amy the host was fabulous as always ... Can't wait for the Christmas one

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M6902TYalisont . 2023-10-31

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Good value food great service and really helpful staff. Shout out to Faye and Jo for great customer service. 3 adults and 3 kids meals and drinks for £54. Excellent value and good food.

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999mikem123 . 2023-10-30

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Attended the macmillan Halloween quiz night tonight hosted by the lovely AMY. Thoroughly enjoyed ourselves, great night, great cause, cannot wait for the Christmas one. Highly recommended. Also come for food often. Never had a bad experience.

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Kay R . 2023-10-30

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Visited the soft play and had a meal with the family. Food was really poor, like warm and not cooked well at all. We didn't complain as we were hungry after a very busy morning. What's really put me off is the filthy state of...

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GarryB1701 . 2023-10-25

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Thanks Katie for a lovely morning in the play barn! Nice sausage sarnie too and Tommy enjoyed his waffle 👍

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Guide59635242726 . 2023-10-13

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Breakfast was amazing and staff was so friendly and helpful. So polite I would recommend the place to anyone

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S852UAcheryla . 2023-10-10

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My son enjoyed playing at the wacky warehouse and we had 2 lovely burgers which were very tasty and we was served by Stacey working in the wacky warehouse she was very friendly and professional! …. Definitely recommend her getting promoted … super helpful

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Jodie R . 2023-10-09

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Great service, tasty food and lowely atmosfere, will go again, all serwed on time with the smile make us feeling specjal, Fenix and Loura are great.

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Marcin S . 2023-10-07

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The two ladies in the playbarn today were absolutely lovely, even when being shouted at for things out of their control they still remained calm and collected and kept on top of everything!! i would come back solely on these two girls, thank you ladies!...

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Cazannedavies . 2023-09-30

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I had a great experience bringing my niece here. The customer service from Katie was fantastic. I will definitely be coming here again. *If you are sensitive to noise I would advise bringing earplugs as it can get loud when it's busy with kids*.

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AbbieJoan46 . 2023-09-29

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The staff were very friendly and attentive, very quick service, and really nice food. Good value for your money.

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lozzap11 . 2023-09-28

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Attended last night for the charity psychic night hosted by Amy was really good loved how we all got a reading yes had to wait but for the cost Inc Cake and a drink for the price I paid for my ticket was worth the...

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alisontK1568RM . 2023-09-26

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Went to a phycic night organised by Amy great night brilliant phycic hit every detail spot on will go again

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Flyer21181529870 . 2023-09-26

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As always nice food and served hot and quickly alwsys charming and pleasant staff. One of our go to places in Telford bit disappointing on beer selection but that can be the luck of the draw early in the week

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ian s . 2023-09-25

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We went to the soft play with my 3 year old and he relay enjoyed it! The service was great from amy ( bad singer) lol lovely service thanks again

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Ian C . 2023-09-25

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Meg is awesome and delivered exceptional customer service - she is a kind human and kept checking all was well and had lovely manners!

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170pixieg . 2023-09-24

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Food delivered in quick time - and this was with a warning it would be slower than usual Food cooked perfectly. Enjoyed every bite

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Michelle C . 2023-09-22

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Have a good Vegan choice and lots of offers. I had a chickpea curry that was tasty and the right portion size. Children had lots of choice from the kids meals along with a drink and pudding. Husband had beyond burger that was tasty and...

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Navigate19533768851 . 2023-09-17

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Great food in a timely manor - good quality and good value . Server was very attentive and polite Would defo come again here

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Tom W . 2023-09-17

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After a not so good visit Monday we decided to try the bridge builder again after a long day at Alton towers. Wow what a difference a few days can make . Stunning great food great service . A special mention to Laura looked after...

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827gilesc . 2023-09-16

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Popped into the wacky ware house with my friend and little boy. Katie was so nice and amazing with my little boy and really friendly. Breakfast was also very good. Definitely will be back.

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LadyJayne3 . 2023-09-15

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I thought I’d pop in for breakfast it was quick to come out and the staff was polite and friendly too it was definitely very inviting I’ll be back again also Xara was absolutely amazing too what a credit to the team she is

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GoPlaces41121759972 . 2023-09-14

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Were here with a group of friends, all of us having meals. Food arrived for most quickly. When ours didn’t arrive we queried this, our cold and dried up food eventually arrived with us being told it had been left on the hot plate as...

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Jackie F . 2023-09-13

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Came for breakfast with the family it was delicious. Amy was so friendly and helpful and looked after us. Best customer service I've ever received.

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611kirstied . 2023-09-05

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Always a good idea to eat, prices aren't to expensive & food quality is fair Also as a wakey warehouse for kids Would always recommend to others

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ANDREW C . 2023-09-05

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Fabulous food, and great value for money. Sausage on the mix grill were slightly over cooked but everything else made up for it. Great focus on the basics to bring a much better experience than we’ve had previously.

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Tegan B . 2023-09-05

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We had a great experience at the bridge builder! Holly looked after us well 😁 all food came out looking and tasting great, didn't take long either.

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Leanne H . 2023-09-04

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Visited the bridge builder today with my family. Was served by Hannah and Skye, very polite, excellent service, great meal

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Y3355NLchrisf . 2023-09-01

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Took the children to the play barn for lunch, had a lovely meal as always! Holly was great and made sure we were happy with our food. Will without a doubt return again!

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Lucianne B . 2023-08-31

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used to love this place but food quality have dropped of a cliff had the curry and a pint deal and at £7 it was not worth the price even at £7 chicken korma was discusting and cold with poor quality cuts of chicken used...

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carl t . 2023-08-31

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Great customer service, lovely food and brilliant prices. Nothing is too much trouble. We had the breakfast and drinks, we’ll be back! 😊

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tlou75 . 2023-08-31

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Good honest food. Had the big plate specials Katsu daughter had the children's pasta which may have been a little spicy for her but was OK.

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Andrew T . 2023-08-31

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Came here with my family for lunch, it was a sunny day and we had my mother in laws dog, staff explained we can sit outside which was appropriate decision. Our waitress named Skye looked after us had a incredibly warm personality, welcoming us especially...

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nikitaannxx . 2023-08-31

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Lame I had the chicken New Yorker it was that cold I actually believed they brought it over from New York. It felt like I was eating yesterday left overs that hadn’t been reheated.

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Stacey G . 2023-08-29

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I went out for my birthday last minute and they were incredibly accommodating. All the staff were lovely especially our server Leah. Leah was friendly, talkative and bubbly which made our experience amazing. The food was top notch and the best i had tasted and...

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katelyn d . 2023-08-29

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Absolutely fabulous food and hospitality! Mixed grill was cooked to perfection. Came with my God parents who had fish and chips. They come here often and recommended the place. Will definitely return

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BeckyW197 . 2023-08-28

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Went for breakfast this morning was top notch. My son managed to spil apple juice all over his food straight away. Amy cleaned it up and got him a fresh one straight away, excellent service by her!

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Brazier89 . 2023-08-28

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I have visited the pub and Wacky Warehouse several times over the summer holidays. Each time the food has been great. Amy in the wacky is a real gem - friendly and happy and is always keeps on top of the cleaning.

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Zozobobo1 . 2023-08-27

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Went for Dinner tonight (27th Aug) I had Southern Fried Skewers on a Skillet with sweet potato fries, my friend had Rump steak which was cooked perfectly, it was beautiful!, tasty and hot. Staff were very friendly and attentive. Definately worth a visit.

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61merlec . 2023-08-27

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Fast friendly service. Served by Ryan who was very polite and helpful. Food was good and great value.

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Vicky P . 2023-08-26

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Was lovely food and customer service from waiters/waitresses, kids enjoyed there meals, I just don’t like when people come up to us and ask how our meal is as we’re eating, would be ideal to ask us if we need anything when food is brought...

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FN l . 2023-08-25

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We went on a Wednesday for the curry epic deal meal .We were not disappointed. Great amount of food , hot and delicious. Great price with drink included

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noodles027 . 2023-08-25

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Great customer service. Very helpful and polite. Lovely food. Nice calm atmosphere. We visit regularly and always get the same experience.

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dalkaur22 . 2023-08-24

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Chinese
outdoor_seating_154607takeaway_154607delivery_154607

Went with friends on spec. Friendly and attentive service, and food was very good and well presented. Would certainly go again if in Oakengates, or for a takeaway from there.