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4.2

Based on 486 opinions finded in 2 websites

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Nº 354 in 700 in Aberdeenshire

Nº 81 of 152 Other cuisines in Aberdeenshire

CUSTOMERS TALK ABOUT DISHES WITH..saladcreamcheesechocolatecoffeesausagesandwichcookedpaninipotatosoupcaketomatobaconchicken

comment_iconOpinions

You always get decent food here. This place is also ideal if you only want a coffee and a cake. It's always a pleasure to visit here.

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Graham Batty . 2024-11-10

MORE AT Google

Adorable cafe with beautiful artwork. Food was delicious and the staff were lovely.

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Abigail Loberg . 2024-10-24

MORE AT Google

Lovely stop. Beautiful shop. Cakes to die for.

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kay kelly . 2024-10-20

MORE AT Google

Terrible service rude staff. Also my teapot was dirty inside, there was food in it! If i could give 0 stars i would.

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Chrissy N . 2024-10-19

MORE AT Google

In response to the owner's response to my wife's justified review: 1. No, we didn't miss the big box that mentions dietary requirements, it is the first thing we look for when visiting any restaurant, obviously. 2. Your gluten free bread option is 'Genius' which contains egg. I saw this on the worktop behind you on the day and this was the reason I could not choose any 'gluten free' sandwich options. 3. Asking for vegan implies dairy free. 4. You stated 'we have two gluten free soups'. 5. We asked what the 'special stack' for the day was, and your response was 'there is no special stack'. The 'special stack' is in a big unmissable box on the menu. Your apathetic response to the review confirms your attitude we experienced on the day.

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Michael Doherty . 2024-10-15

MORE AT Google

One of the best cafes I've been to in a while. Lively wee cozy cafe with a brilliant shop attached! Food was delicious and super filling, 10/10 recommend the croissant with ham and cheese, the salad is the best I've ever had, seasoning was delish. Only negative was that the menu asked for you to look at the blackboard for some options of drink, however they weren't written up anywhere I could see. Also very animal friendly which I think is amazing!

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Eilidh Auchinachie . 2024-10-15

MORE AT Google

5 years ago we moved to Scotland with hope and expectation of the much vaunted fresh, seasonal, local produce that seemed to feature in every magazine we picked up. It took about 6 months for the vision to collapse and reality to bite. The Bridge House café, whilst not especially bad (in an ocean of ingrained mediocrity) equally has little to recommend or redeem itself. That it was only one of two eateries open on a holiday Sunday in Ballater probably explains its busyness. The "sandwiches" (at £8.95 each) consisted of a baguette style bread with various fillings. Little did we know they would be "toasted" until dry and tasteless. My wife gagged on the bread so ended up scraping out the filling - about two small spoons worth of what was claimed to be tuna and my coronation chicken (so obviously a catering truck product) possibly had about 20g of what I assumed was the chicken. The coffee had slopped into the saucer, and the tea was basically a pot of warm water and a teabag. Crockery had seen better days. As had just about everything else. It all looked pretty grubby and literally sticky. Had this been a cheap meal it may have been acceptable but at £24+ it was pushing its luck. Sadly this is a very typical experience in most Scottish cafés we have visited over the past 5 years, especially those in tourist hot spots. The lack of effort and ambition, combined with a normally off-hand level of service (if you can call ordering at a counter and waiting for your food, service) seems to be the hallmark across the country. There are a few exceptions (like the Tarmachan which was unfortunately closed) but if this is the best that Scotland can offer visitors to a village dependent on Royal tourism, then it does not have a bright future. Finally, not everyone will agree, but the presence of dogs in places where food is consumed should be outlawed. You simply cannot maintain any level of cleanliness with canines present. Unfortunately the profusion of pooches has now reached epidemic levels and establishments seem only too willing to accommodate them. Take note - not everyone likes them, or wants to share their food with them. We will now not enter any eatery where dogs are present.

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lordofglencoe83662 . 2024-10-14

MORE AT TripAdvisor

I had been looking forward to a trip to the Cafe after following them on Facebook for a while. We travelled from Fife on our way to Aberdeen via the cafe. My husband has gluten and dairy intolerances and there was nothing marked on the menu as gluten free. When he went to ask they said 'yes we have gluten free bread'. He then asked if the mayo was vegan and they man serving us sighed and went to check. He said the soup was gluten free so my husband said he would have the vegetable soup, he then told him it had barley in it so actually it wasn't gluten free. My husband ended up having nothing. The man was rude. I was so disappointed after looking forward to coming for a long time.

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Karen Doherty . 2024-10-12

MORE AT Google

Very unclean staff... and not very nice! The table was dirty... filthy really. One of the waitresses was walking around petting customers' dogs, and so I watched her. Just to see how unsanitary things were. Sure enough, she ended up filling orders and taking sandwiches out of the display case with her unwashed, dog dander contaminated hands. BEWARE! This place is filthy! Where is the Ministry of Health inspectors?

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Filmcraft . 2024-09-16

MORE AT TripAdvisor

I had a toffee scone with butter and jam. Great scone but a bit messy with the toffee on top. But it was different. It was great 👍 to find somewhere trying new takes on trad nibbles. Full marks.

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Chris Jefferies . 2024-09-04

MORE AT Google

Liam went above and beyond to make my visitors feel welcome and happy. Food options were limited by the time we arrived after lunchtime. But they gave us options anyway. Offering to put on a new pan of soup.

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Nic R . 2024-09-03

MORE AT Google

Beautiful lunch enjoyed very much , staff were wonderful especially Liam . Would visit again when I return . Thank you .

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Jane Hendry . 2024-09-03

MORE AT Google

A lovely cafe with lovely food and friendly staff. Adjacent to a gift shop which sells many cute things. The smoked salmon goodness bowl was very yummy (can be with chicken or falafel)

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Stenly . 2024-08-31

MORE AT Google

Love experience at this cafe. Friendly folks.

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Eugene Y . 2024-08-24

MORE AT Google

Very welcoming cafe. Enjoyed a lovely bowl of Carrot and Coconut Soup 😁Delicious! Perfect mid afternoon spot with rather extensive menu options that were very appealing. I will definitely return!

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Kenneth Richardson . 2024-08-23

MORE AT Google

The rest of my party enjoyed their food so perhaps I was unfortunate. Ordered a tuna mayo sandwich. It came on toasted flatbread and was somewhat like small amount of tuna between two pieces of warm cardboard. Was a nice salad with it.

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Gordon Daffern . 2024-08-23

MORE AT Google

Waitress was giving her full attention to her customers,polite and in control considering it was very busy .HEr name was Jenny.

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Sandra Grant . 2024-08-21

MORE AT Google

Delicious food and they kindly served my kids pancakes even though the kitchen was closing. My 6 year old said they were the best ever and gave 10/10. Great friendly service

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Kirsty Bailey . 2024-08-16

MORE AT Google

Food was bland and pretty tasteless. Coffee was quite nice. Very loud and extremely hot. Wouldn’t return

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Alex Hayes . 2024-08-12

MORE AT Google

Great Went out of there way to help We had our big dog and he was very welcome too

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Lisa Lawson . 2024-08-11

MORE AT Google

Bog standard food, total lack of any charisma from staff, felt like we were an inconvenience. £10.95 for a jacket potato is bonkers.

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Ricky Smith . 2024-08-10

MORE AT Google

Kids loved it , but must admit my fresh made scone with Jam and cream was 5 star . Would defo come back here . Staff were great and helpful to the kids

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Graeme K . 2024-08-10

MORE AT TripAdvisor

Nice food but nothing special. Staff were helpful but seemed run off their feet. Found it to be very noisy and hot. My son was happy enough with the kids offering but disappointed that they didn't have pancakes as that's what he'd agreed to come out for.

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Paula B . 2024-08-09

MORE AT Google

Best home made scones ever just perfect!!!

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john dalby . 2024-08-09

MORE AT Google

Fantastic food. Staff were excellent. Visited the day of the Highland Games so a lot of stuff had sold out. Staff made us feel welcome and helped make our meals even better to make up for it. Would definitely visit again. Portion sizes were cracking too!

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Robert Griggs . 2024-08-08

MORE AT Google

The value for money at Bridge House Cafe was good. We had a nice meal and drinks there. The service was nice and helpful. Next to the café there is a nice shop that you can visit through the café. The food was served fairly quickly. Conclusion: Bridge House Cafe offers a good dining experience with friendly and helpful service. The presence of an adjacent shop adds extra charm. The value for money and fast service make it well worth a visit.

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Cris Cash . 2024-08-04

MORE AT Google

The service was very disappointing but not as disappointing as the food which was tasteless, it isn't that hard to make these basic sandwiches, the bacon was tough and tasted like it had been cooking for days, but they make it an artform. What disappoints the most is the cleanliness which really wasn't good, dirty cups, tops of the cans covered it shows they don't care.

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neil masters . 2024-08-02

MORE AT Google

I have to say, this was disappointing. I ordered the ‘special’ which was a BLT flatbread. The bacon used was what I would describe as thick ‘cooking bacon’ and was very fatty and almost gammon-y tasting, which was not pleasant. One of the easiest ways to judge a cafe or restaurant is on how they cook their bacon - here it was certainly a let down. The tomatoes again, were too thick and had clearly been left lying for a while as they were exceedingly watery and the plate was wet from their juice! This made the flatbread all wet which was not a pleasant texture at all. The soggy bread was oozing and dripping liquid every time I picked it up, which was really not appetising. There were two little lettuce leafs on there as well, which I don’t think particularly meets the lettuce quota. Overall, I just don’t think this sandwich works - BLT is all about crispiness - crisp bacon, crisp fresh lettuce and tomatoes. By serving it hot and as a pressed panini, it just made the whole thing soggy and well, not crispy. The amount of salad was overkill and came dressed with a pungent dressing, which is always going to lead to some people not enjoying it - a waste. As my friend who ordered the same said, ‘the crisps were nice’. I think that’s about sums up the mediocre experience. Along with this, I had the berry smoothie, which was nice, although a little thinner than I had been expecting for a ‘smoothie’, rather than a juice. It could have perhaps done with being sieved too, as by the time I got to the bottom, it was like drinking grit due to the volume of seeds that had settled at the bottom. There was a distinct vinegary smell about the place too. I’m not entirely sure where this was emanating from. Overall, a disappointing visit. Hopefully this feedback can be of some use to the owners, however.

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BashStreetFatty . 2024-07-30

MORE AT TripAdvisor

Terrible service from a very rude young girl, with a Terrible attitude, that got our order wrong, which wasn't a massive deal but when told that one of the drinks was wrong she just said "fine"and stormed off to change it. She was also complaining about us very loudly just a few feet away, As if we couldn't hear her. Also basically refusing cunstomers at the door 1 hour and 30 minutes before closing.

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J D . 2024-07-28

MORE AT Google

Great little lunch spot. Good food. Rapid service. Has a well stocked gift shop attached. Lovely little lunch whilst passing by.

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greentravel1998 . 2024-07-27

MORE AT TripAdvisor

Food so bad I couldn’t eat any of it. Ordered the cream of mushroom soup, which was the soup of the day. What arrived at the table was a bowl of lukewarm black glop that tasted even worse than it looked and served with half of a cold, practically raw roll. It was truly terrible, even the people at the table next to me commented on how awful it looked.

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Sheryl F . 2024-07-17

MORE AT TripAdvisor

My quest for pancakes will resume tomorrow morning hopefully. In the absence of pancakes the sandwiches were braw and the plate of food was plentiful!! Lovely wee dog friendly place

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Fiona Rennie . 2024-07-11

MORE AT Google

4 of us visited for lunch & all enjoyed what we ordered - a kids cheese baguette with tortilla crisps, a bacon, brie & cranberry baguette & 2 x pea soup with coronation baguette. Staff were all friendly, tables had a good space between them & was handy that we could take my dog in with us. Shop attached nice to look around & toilet facilities clean

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Kristina B . 2024-07-09

MORE AT TripAdvisor

A cozy spot where you and your dog can enjoy a light meal together.

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hundreddragons . 2024-07-04

MORE AT Google

Do not expect a friendly hello with a smile just an abrupt "only serving drinks & cakes". If I was not with my family I would have left, we will not be returning.

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20240701 . 2024-07-01

MORE AT TripAdvisor

We regulary stop here for breakfast & Lunch and always have great, friendly service and warm atmosphere. Great dog friendly place as well. Best Full Scottish breakfast in Ballater!

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Paul & Ross Ayer-Wilde . 2024-06-24

MORE AT Google

Visited many times. Food and service is consistently excellent. Also good value for money.

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Pete Kane . 2024-06-23

MORE AT Google

Fantastic cafe great service and loved the flapjack

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S S . 2024-06-23

MORE AT Google

Superb Place and Food excellent 👍 and Awesome staff

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anuvak jaggi . 2024-06-22

MORE AT Google

We used to love this cafe but unfortunately it has gone downhill drastically. Very limited menu now and the hygiene standards are terrible. I took a photo of the glass display from the far side of the room because the dirt on the windows and shelves is shocking.

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Ian Holland . 2024-06-14

MORE AT Google

Fantastic location, lovely lady, great food and tea!! Cakes looked good but too early for that.

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Jo Brown . 2024-06-06

MORE AT Google

Great cafe stop. Very friendly staff, dog and child friendly. Nice children's menu and great brunch items for the adults! Will visit again!

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Craig Moir . 2024-06-03

MORE AT Google

We had a lovely lunch today in Ballater before the duck race. Everything was delicious. We also had a look around the shop and bought some lovely gifts. The young lady who was working was so friendly and very helpful. Definitely recommend coming here in Ballater.

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Louise C . 2024-06-02

MORE AT TripAdvisor

Would have liked freshly prepared on the spot as was keen to have the bacon super crispy on my sandwich.

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Gemma Bianchi . 2024-06-01

MORE AT Google

Delicious tomato and basil soup with grilled sandwich. Despite not having the sandwich I wanted in the display unit they made it for me. Food arrived promptly and service was good.

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sandrine fabris . 2024-05-27

MORE AT Google

Great café, excellent food and lovely atmosphere and staff. Highly recommended 👌

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Debbie . 2024-05-27

MORE AT Google

Fantastic breakfast, service is amazing and very welcoming. Highly recommended.

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Toby Warner . 2024-05-24

MORE AT Google

NOT GOOD FOR TOURISTS. There’s an older woman at the front desk who runs the restaurant and is so awful! We came in at 4 pm (and they close at 5). The older woman said they were only doing take out to us because it was close to closing time. The moment we started speaking to each other to order take out she said “actually we are closed. Go on”. And basically PUSHED us out of the restaurant. How extremely rude and disrespectful. I have never experienced such awful service. It is quite obvious we do not live in the area so that is my only explanation for her discriminatory behavior, unless she is a racist. Considering how horrible she was, I would not recommend dining here to anyone. We went to The Balmoral Bar, and the service was a hundred times better.

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Rita K . 2024-05-20

MORE AT TripAdvisor

Very good food and good service.

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Wendy Waechter . 2024-05-11

MORE AT Google

We stopped at this charming cafe with a warm atmosphere on a rainy day. We had the pleasure of tasting delicious chocolates and enjoying a game of rummikub. I highly recommend it.

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Emmanuel BARBIER . 2024-05-05

MORE AT Google

Very nice cafe and attached gift shop. First time ever seeing a menu for dogs. How much fun for pet owners.

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Deb . 2024-04-19

MORE AT Google

Very Poor Quality Cooked Breakfasts. Probably the worst vegetarian breakfast ever. One egg overcooked. One egg undercooked. Sausage resembled Fray Bentos . Beans of the cheapest kind as was the tomato ketchup. Cafe empty. More staff than customers. Staff used thus as an excuse to talk loudly to each other with no consideration for their clients. A shame as we remembered here very differently pre Covid in terms of quality and ambience.

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JaneN327 . 2024-04-18

MORE AT TripAdvisor

I loved the hot chocolate with whipped cream. I highly recommend.

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Julien Peron (Innovation en Éducation) . 2024-04-14

MORE AT Google

Fantastic find in Ballater, service, food and cleanliness was great, dog 🐕 friendly as are most places in Ballater. Will certainly be back!!

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Steve Hullock . 2024-03-30

MORE AT Google

This morning I had a breakfast bun with a very tasty composition: a toasted bun with a nice grilled beef burger, cheese, bacon and an omelette! Very tasty and a good starter for the day. Also, it came with a side dish baked beans. And it looked nice as well! A hot breakfast for a cold rainy day. Recommended!

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Hans d . 2024-03-25

MORE AT TripAdvisor

Absolutely love this cafe. Delicious food and gorgeous coffee. The staff are amazing and very friendly. Nothing is too much trouble.

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hazl2016 . 2024-03-16

MORE AT TripAdvisor

Visited about a months ago and very happy with the food and service we had.

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Gyorgy Vegh . 2024-03-10

MORE AT Google

very poorly made and tasting soup and sandwich - quality has gone downhill since our last visit - left most of food and ordered more lunch in another cafe

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ANDY S . 2024-03-01

MORE AT TripAdvisor

Lovely breakfast, very tasty. The staff was very nice and helpful. Good atmosphere. Recommended, special on these cold January days.

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Hans d . 2024-01-20

MORE AT TripAdvisor

Incredible, the owners are such lovely people and very helpful. Definitely made our stay in ballater welcoming. Will probably be back tomorrow morning 😁

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Pamela Bates . 2024-01-13

MORE AT Google

Nicest people we have met! Food was amazing!!!!

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Mick Knox . 2024-01-12

MORE AT Google

I was absolutely astonished by the rudeness of the male staff member working today and to be honest it totally ruined our experience. I didn't realise the food on the menu was pre-made so asked for a baguette with 3 ingredients not realising it would be a problem. When the young girl at the til advised me that they didn't have what I asked for, I asked if it was possible to have it made it and she said no which is fine. I then asked what did they have available for vegetarians thinking that because they were pre-made they might not have everything available as it was getting later on in the day. She asked the gentleman making the food what was available for vegetarians and he walked away while mumbling something under his breath, went through the back, and then shouted through ITS ALL ON THE MENU in a disgruntled way. I was so taken aback. Talk about good customer service during the festive period wow. The poor girl at the til had to then apologise for his behaviour after seeing how I had not taken kindly to his rudeness. The food is fine. Nothing special. Very limited menu and very overpriced for what it is. Had my Dad not been extremely hungry I would have walked out after being spoken to like that. I am all for supporting local small business but there's absolutely no way I would return. The customer service was lacking throughout. Watching the female server interact with other customers she also appeared irked by the existence of people in the cafe. Perhaps if you don't like the general public your business shouldn't be based on providing a service to them!

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Suzanne Forret . 2023-12-28

MORE AT Google

We stayed in Birkhall for 5 days and managed two visits to the restaurant. On both occasions, we had a friendly welcome. Excellent service with great custom service. We felt the service was attentive. The food was excellent on both occasions, fresh local produce and well cooked. The coffee we ordered were hot and better made than Starbucks hit and miss. We will return to Ballater in 2024 and will certainly visit again. I don't leave reviews often at all but felt the service we received deserved one.

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Sightsee33787446566 . 2023-12-21

MORE AT TripAdvisor

Nice place. There's not much to see, but pretty, and the people are friendly

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Jan Bar . 2023-12-09

MORE AT Google

One of the best places for breakfast in Aberdeenshire. We have been here many times and every time we throughly enjoy the food. Bacon rolls, pancake stack and soups are especially fantastic.

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Matilda M . 2023-11-25

MORE AT TripAdvisor

Stopped in for lunch food was excellent. Hade a haggis mozzarella and sweet chilli sauce with pea soup. Both very good. Kids had pancakes nice with strawberry and bacon both ate the lot.Would come again

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10malcolmc . 2023-11-18

MORE AT TripAdvisor

Food, coffee and service always great and super dog friendly. Barkin brunch and dog friendly pancakes always a favourite when we visit.

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Michael Gold . 2023-11-11

MORE AT Google

Warm and friendly service together with great food, what's not to like! Super coffee too!

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Andy Doggett . 2023-11-11

MORE AT Google

This morning, I went to the Bridge House Café and ordered a Haggis and Black pudding Sausage roll. I saw this written on the menu board. As I am a lover of both Haggis and Black pudding, I couldn't resist; I have to try it. It came with fried egg, tomatoes and a portion of baked beans. It was delicious and well-presented. The pastry was well-coloured and crispy. It was a feast for the eyes and taste buds; the taste jumped out. With a good cup of coffee, my morning couldn't be better and a pleasant start to the day. Kudos to the chef and the team. No doubt about it, Anthony; I'll be back soon.

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Hans de Zeeuw (mm6hdz) . 2023-11-03

MORE AT Google

Lovely lunch, good kids options and rather nice cakes

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Elizabeth Baker . 2023-11-02

MORE AT Google

The Full Scottish Breakfast we had this morning was very nice, very fresh tasting and well cooked. The staff were friendly and there’s a nice atmosphere. We will definitely return the next time we are in Ballater. Highly recommended.

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Antonio Vacca . 2023-10-28

MORE AT Google

Overpriced, rude staff and average food

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Ashley Hart . 2023-10-28

MORE AT Google

It is a great place to have some delicious food. Great shop next door also with lots of quality things gor sale.

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thehaggiscatcher . 2023-10-28

MORE AT Google

Everything was great and importantly we could take our dog in.

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Val Ireland . 2023-10-12

MORE AT Google

In summary, the worst breakfast I've ever ordered! Overpriced, stingy and luke warm. One egg, one tattie scone, one sausage, one slice of toast and half a raw tomato for ten quid (the photo tells the entire sad story). We both left still feeling hungry, which is the opposite of what you'd have hoped from a cooked breakfast - we ended up stopping at the Bothy in Braemar afterwards as we were still hungry (wish we'd went here for breakfast instead and can highly recommend here as an alternative to Bridge House!!). No beans or mushrooms, and excluding the toast that you'd expect as standard with any breakfast, there were only three and a half items on the plate! A pack of six tattie scones is 90p, box of six eggs £1.50, four pack of veggie lorne sausage is £2.25, six pack of tomatoes 85p and a loaf of bread £1.60 from the supermarket - so one egg, one tattie scone, one sausage, one slice of toast and half a tomato adds up to about £1.22. I know we're in an cost of living crisis but who is doing well out of this? Certainly not the customers of Bridge House Cafe! To top it off, it was luke warm. My friend also had one of their fancy hot chocolates - watery and tasteless. Ultimately, this place is all style and no substance. I, however, cannot fault the waiting staff who were the only saving grace as they were all lovely and this is clearly a management issue (if management say otherwise then it only highlights that management are the issue). You have to order at the till and so we had already paid by the time our food arrived, which is very sneaky of management as I would not have paid for this if I hadn't already! The staff were lovely and we didn't want to further ruin our experience by having to have an uncomfortable conversation with them about the management's decision to offer up such stingy portions for their breakfasts. I actually left feeling ashamed, knowing that so many tourists pass through Ballater and this pathetic breakfast is the impression visitors will have of a "full" Scottish veggie breakfast. Needless to say, we won't be back.

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black_flowers . 2023-10-07

MORE AT TripAdvisor

In summary, the worst breakfast I've ever ordered! Overpriced, stingy and luke warm. One egg, one tattie scone, one sausage, one slice of toast and half a raw tomato for ten quid (the photo tells the entire sad story). We both left still feeling hungry, which is the opposite of what you'd have hoped from a cooked breakfast - we ended up stopping at the Bothy in Braemar afterwards as we were still hungry (wish we'd went here for breakfast instead and can highly recommend here as an alternative to Bridge House!!). No beans or mushrooms, and excluding the toast that you'd expect as standard with any breakfast, there were only three and a half items on the plate! A pack of six tattie scones is 90p, box of six eggs £1.50, four pack of veggie lorne sausage is £2.25, six pack of tomatoes 85p and a loaf of bread £1.60 from the supermarket - so one egg, one tattie scone, one sausage, one slice of toast and half a tomato adds up to about £1.22. I know we're in an cost of living crisis but who is suffering from this the most? Certainly not the Bridge House Cafe, and definitely the customer. To top it off, it was luke warm. My friend also had one of their fancy hot chocolates - watery and tasteless. Ultimately, this place is all style and no substance. I, however, cannot fault the waiting staff who were the only saving grace as they were all lovely and this is clearly a management issue (if management say otherwise then it only highlights that management are the issue). You have to order at the till and so we had already paid by the time our food arrived, which is very sneaky of management as I would not have paid for this if I hadn't already! The staff were lovely and we didn't want to further ruin our experience by having to have an uncomfortable conversation with them about the management's decision to offer up such stingy portions for their breakfasts. I actually left feeling ashamed, knowing that so many tourists pass through Ballater and this pathetic breakfast is the impression visitors will have of a "full" veggie Scottish breakfast. Needless to say, we won't be back.

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deadenddolly . 2023-10-07

MORE AT Google

Nice cafe and food was nice enough, but not impressed with the service today. When I arrived, my friend had ordered tea, but they forgot milk, and I had to go and request some. Then I ordered my lunch and just realised after leaving that they forgot to bring the soup that I ordered. And we only got out dog ice cream because I asked for it as well. Not sure if they were having a bad day, but not the best.

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Stephen Flynn . 2023-10-01

MORE AT Google

No welcome on arrival, no soup, no pre-warning there was no soup, no second visit! Shame they don’t want repeat customers.

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Barry M . 2023-09-18

MORE AT TripAdvisor

As there were 5 of us looking for breakfast we needed somewhere with larger tables. The full Scottish breakfast was one of the best we’ve had and the breakfast rolls were delicious. It was all served very quickly by friendly staff. Would definitely recommend a visit.

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Denise D . 2023-09-14

MORE AT TripAdvisor

Perfect. Lovely staff taking orders and serving food.

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S W . 2023-09-09

MORE AT Google

Super coffee and homemade cake in a lovely airy café with pleasing artwork and decor. The attached shop is full of lovely items and well worth a good browse

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Rachel Souter . 2023-09-03

MORE AT Google

What a great find! Firstly dog friendly, secondly a warm welcome and thirdly great food and value for money. Thanks for making us so welcome and looking after us.

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George Preston . 2023-08-20

MORE AT Google

What a great find. Firstly dog friendly, secondly a really warm welcome and thirdly great food and service. We had breakfast there during our short stay but couldn’t have asked for better. Thank you for looking after us .

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GeorgeP895 . 2023-08-20

MORE AT TripAdvisor

Lovely place. Very dog friendly (homemade dog pancakes on menu). We had human version with bacon and syrup. Delicious.

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Ken Do . 2023-08-16

MORE AT Google

Had today a lovely lunch at the Bridge House Cafe. Pancakes, a Chicken baguette and coffee. It was spot on, lovely and well presented. Staff was wonderful. Thank you Antony and the team. Will come back absolutely!

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Hans d . 2023-08-13

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Ballater is a lovely small town to stroll around; all the usual upmarket gift stores, bookstores which offer something to read on holiday, and plenty of different games and puzzles should you be staying here and find the weather gets a bit wet and grey! And in the summer, you might come here for the Highland Games. If you are in town and looking for a place to eat during the day, Bridge House cafe has a lot to recommend it. Coffee and cake or sandwiches with either soup or salad, there is a range of options in every category. They were happy to prepare a gluten free sandwich for our daughter. We also appreciated the friendly and efficient service, and the pleasant indoor eating space with a bit of character, and an attached gift store (of course) which you walk through to get to the toilets. The big glass shopfront windows let in plenty of light and enable you to watch the world pass by.

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MichelleS948 . 2023-08-07

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Subjective? Perhaps but we were not alone in our experience today. My daughter met the mother of a family of six - eating by the window - in the Ladies who, bemoaning the cleanliness of the bathrooms, shared our thoughts on both the food and service. We did follow the lunchtime rush, admittedly, but there were no baked potatoes and little choice of vegetarian paninis. However, it was the attitude of the older woman which irked. My son is gluten-free and, eventually, it was agreed that they would make him up a panini/toastie. Happy to wait - but not that long - two paninis were brought (£9.95 each) on plates filled with non-descript crisps and the most basic of salads. The gluten-free one? Whoops! They made a mistake - after 15 minutes - and would make one up! Five minutes later, the same plate of cheap crisps and salad arrived with a tiny toasted sandwich - the END of the loaf? Filling? Apologies for pieces of chicken and bacon! To serve up THAT at a cost of £8! Aware of our feelings, it was clear that our table was avoided ... In summary? A bad day? Perhaps but the cost of mediocre food and service is prohibitive. Remember, we were not alone in our experience.

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Tricia Masson . 2023-08-01

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Great food and atmosphere. When they say they are dog friendly they really mean it, bowl of water and a cup of treats! Still nice, a few items off the menu but that was just bad luck on our part.

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Paul Kelly . 2023-08-01

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We visited the bridge cafe for a random stop off. We were well attended to by Jenny and her staff. Professional and courteous even in the face of un ending criticism from my darling mother in law. The lack of maple syrup was made good through copious lashings of ice cream and good humour! If we ever happen to be back in town we will be sure to call again……if we are allowed back in

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shanea2017 . 2023-07-20

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Visited 15th July.. utter disappointment Service was terrible, the person who served us didn’t put the order in, nothing was coming.. I asked her and blankly was told I never ordered anything, she asked to see my receipt, I showed on my banking app I paid £20 to be told she never served us despite being the only people in the cafe to have come in. Eventually the manager comes over, we explain. He apologies gets the order. However I had protest when he explains a Turkey panini will be 10.95.. not value for money at all, he did refunds for the difference of a normal panini but even at 7:95 it was expensive. I had an empire biscuit it was too soft and crumbled to bits and was too sweet. We were not greeted even with a hello when we arrived. The server looked bored, wasn’t listening clearly and didn’t even bother to order and proceeded to deny serving us to our faces. We did not enjoy the experience at all and should have gone to the one further up but we gave this one a go. Understand mistakes are made but to deny serving and argue I didn’t order and ask for my receipt I can only hope it’s a one of and not a regular occurrence.

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Kerry Elder . 2023-07-20

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Absolutely awful! £50 for baguettes and soup for 4. Extremely over priced. It’s actually cheaper to eat at balmoral castle!

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Gold W . 2023-07-17

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So stelle ich ,ihr ein kleines Café/Teehaus vor. Klein, schön, gemütlich eingerichtet, Blumen an den Fenstern und auf den Tischen, total herzig, sagen wir in der Schweiz. 😍 leckeren Tee, Crêpes und Milchshake, alles zu empfehlen. freundliches Personal, die alles frisch zubereiten, ein kleines Juwel im Herzen von Stirling.

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Tour29005037905 . 2023-07-12

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The costumer service was beyond any expectations. People were friend a d helpful at all time. The food was delicious and the had some special outside the usual cafe food. The price was also excellent… Honesly speaking, I will be back pretty soon …

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Howard P . 2023-07-12

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Lovely place , clean and efficient and actually have a sign at the door telling you to order at the counter! Well organised, lovely menu and dog friendly.

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Elle Goulding . 2023-07-08

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We came to the bridge house for lunch. Both had Panini’s and coffee. Very good coffee. The cafe is fig friendly and the staff friendly. I made a mistake and put salt in my coffee , even though I offered to pay for another cup the owner wouldn’t hear of it and sent over a replacement. Thank you for your kindness

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SamS741 . 2023-06-28

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Amazing food, very tasty, great value. Lovely friendly staff. Good atmosphere. Had a lovely fresh strawberry tart🍓 & coffee ☕️

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_lilylavenderlady . 2023-06-27

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Cafe clean good choice of food and drinks, a bit expensive for what you get.

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Carolyn Brocklesby . 2023-06-21

MORE AT Google

I got the tuna mayo and cream of tomato soup with an americano. Food was good. Service was superb and the place was clean and enjoyable. Servers were very caring and warm. I had a great time. Thanks for your kindness.

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Ssrk360 . 2023-05-28

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Stopped for a light lunch and a latte. The coffee was great, the flat bread sandwich was delicious, it came with a fresh salad and tortilla chips, very generous serving, it actually can feed 2 people, staff very friendly. The shop is not really on the main square so people can miss it, this cafe is definitely worth visiting, no loud music etc, table arranged within good distance. The sandwich was very fresh and so was the salad, unlike some places where you get a pinch of some withered salad. Keep up the good food and service Bridge House Cafe and may you long prosper. The food was worth the money.

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Nasamani Thorne . 2023-05-26

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Very disappointing! Must be a change of owners! They must be new to catering! We have visited here before, and have always been happy with the food and service. Today however it was like a very bad comedy show. We ordered soups, cappuccinos and water. The coffees come immediately and had to be drunk before going cold. 15 minutes later I went up to ask about the soups and was told they were sending items out in order. 2/3 minutes later the soups appeared. Bland, almost flavourless with cold stodgy pieces of baguette. We won’t make the mistake of visiting this place again!!

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Annea . 2023-05-14

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