bp in Thurrock

Staff so incompetent unable to scan bar code on the app second time within two weeks. Make a bar code bigger in the app? Train staff?? Get rid of the app???

This service station is an absolute mess! First of all 1 toilet for ALL. Understandably the mess is made by customers but i visited this restroom twice in the space of 5 hours and it remained to look the same. Also, the RED pull cord is a EMERGENCY system that is being compromised by being tied up onto the roof. After confronting an employee about this.. all I got was a very rude response saying.. “you try and sit on the toilet with that hanging around your face”… I’m sorry dear, but you won’t be saying that when someone is on the floor taking there last breaths because they can’t alert anyone of there problem. The shop is a mess and once I finished filling my HGV up at the pumps I couldn’t help but notice 3 members of staff sat in there little hidden courtyard at the back door with there vapes laughing and giggling about how there weekend was. Absolutely shambles.. but the services on the opposite side (eastbound) is completely the to this side (westbound)! Disgraceful

The sign says services, there was one fuel pump and a long queue of lorries, I lost 35min waiting in the queue

This filling station does accept the Allstar One fuel card as a payment method (or so I was told by a female member of staff there). I will hesitate before using this petrol station in the future.

Such a shame couldn't buy a coffee after 11pm as member of staff too lazy to make it to keep trucker running awake on duty ...

The women at the till was very rude with me for not reason. Please if you work with customer service be kind not rude and arrogant is not your place. I will report her for sure.

Very friendly and approachable staff

Great service and a polite lady behind the counter sammy

stop by here most mornings otw to work to get a sausage bap from the cafe. absolutely smashing mate, starts my day right

Attended venue for lunch purchase a meal deal served by a member of staff Karen so polite and friendly. Made my visits all the better. Visit mostly on way to work or while at work as a HGV driver all staff at the venue are a pleasure to talk to. A credit to BP.

Same again I've been here a few times at night for fuel and it seems to be closed around 2am to 5am I checked online to see if they are open and it said yes. They are not 24 hour service

The Cheapest fuel price bp garage in uk

Just been there and I showed the guy who was at the till my BP rewards rewards me card, I believe he was too lazy to scan my card just because he already put on the system how much I need to pay. Unless if the system wasn't working he could have explained it to me but no explanation was given. I was there approximately 23:00 hours and I used pump number 2 to be precise. All the best teaching him some customer service skills.

usually long queues for truck disel pump

What "24 hour" garage only serves customers for Fuel & Cigarettes through the night? Couldn't even get a coffee after being on the road all night. Suppose they can't make as much money on other items so only sell the most expensive items

Fuel station and shop at one place. Toilets are very filthy and smelly.

Very good people, very helpful , thank you

The worst petrol station in Essex. Shelves are always empty don't waste your time stopping go elsewhere.

Amy she one of rude unprofessional attitude refuse me to service hope management see an take action

No space for hgv ... absolutely a station from a previous era

I slept soundly through the night. There's actually not much space, but for sets, definitely for buses. Lots of traffic even at night.

Over priced stick to Sainsbury’s !

Rude as hell night worker, went there and they had the lights on in store but the doors weren't opening so I went to the night pay bit and knocked on the window, the guy working in there said they're closed, which they shouldn't be as it is a 24 hour petrol station, so I asked why and he just pointed at his earphones he had in as if he was saying he's on the phone to someone and walked off

Very friendly staff and there is a Mc D behind the garge

Open 24 hours and staff always polite. Wild bean cafe on site , also a rather busy McDonald’s behind it. The M&S store is always full to the brim even in these mad times

Clean and tidy forecourt and good quality food shop

One time i came here they only took cash, worker even told me cash was not cards and only notes and coins. How nice to let me know the difference.

Sometimes use this garage on the a13. A bit of a pain at the moment as the toilet has been out of order for some time so not been there in a few weeks. But friendly staff

Busy ,great service , nice atmosphere.

Petrol to pricey, M&S shopping is handy.

A bit more cost than my normal station

Its where I get my coffee to go

BP has to be my Number 1 place I like the awards always helpful staff M&S simply food and wild bean cafe a bonus.

good customer service and coffee but poor for hgv,

We use this place to get our petrol and any extra food bits. Generally not too expensive.

It a petrol station it had petrol and it was to expensive lol

Usual high priced fuel on the A13. Expensive selection of food and drink but a handy rest room is available which is generally clean. Staff pleasant and smiling.

Would be helpful if there was a separate till for those doing their food shopping.

MacDonald drive thru! Nuff said!

Everything you need in one place .

Sells petrol... Has a toilet... Service stop done.

Expensive a bar of chocolate and a cappuccino almost £8

Check your drive through order before you leave!!!

Used to stop here before when delivering containers. Haven't been in a while but hopefully will be back. Nice break. Coffee good and staff always talk me into buying donuts and cadburys. Why not.

Went to mc donalds handy place to call in for refreshments and food

We stop at BP petrol station on the way to colchester and was good i believe was a pub or a bed and breakfast next to it but was good service and a good customer service and clean and tidy i think need more signs on the way out as the doing road works

Clean, toilets available, just a little slow reacting staff.

Same as any other petrol station, no toilets but the McDonald's next door has toilets so not too much hassle.

Petrol, supermarket, ATM - very useful!

No toilets and the forecourt is disgraceful

Really handy gas station. Toilets, store and ATM