Based on 1.215 opinions finded in 1 websites
Based on 1.215 opinions finded in 1 websites
Nº 102 in 542 in Newport
Opinions
We are utterly shocked to read negative here reviews about this charming, cozy, and sophisticated French restaurant. This is one of the best dining experiences my partner and I have had in New England — and we live in New England. We were seated at a corner table tucked away next to the front entrance, a perfect vantage point to look out onto Thames Street. The table had banquette seats with lots of pillows. It was very intimate and cozy. If you are on a date, you should ask for this table. We started with glasses of kir royale, which were delicious. We followed up with escargot, served with shaved artichoke hearts, shaved Parmesan, and garlic butter. It was absolutely scrumptious. We moved onto the tenderloin beef, served in a burgundy sauce with asparagus and mashed potatoes. (These were not just any mashed potatoes; they were exquisite.) This main dish was superb. We finished with Chanterelle’s famous grand marrnier soufflé, which was utter perfection. My partner has had grand marnier soufflé at the finest French restaurants in New York City and elsewhere around the country. Chanterelle’s soufflé was at the top; it was perfect. It was so good that we are considering as we write this going back — just for dessert — two days later. The service was impeccable. They attended to our every wish without having to ask. They truly served us beautifully. Our table captain was Dan; he can pour a carafe of wine from six feet high into a glass on a table without spilling any of it. We saw him do it.
DougDavidoff . 2024-10-19
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We dined at Chantetelle last night, which is part of the Bouchard Inn where we are staying for the week. This restaurant is romantic and quiet with French music setting the mood. We enjoyed a 2021 Domaine Drouhin Pinot Noir with our dinner. My husband and I shared two appetizers, the beef tartare and the lobster raviolo. Outstanding! The beef tartare was so fresh and flavorful. Unfortunately, there were only two pieces for $19. The lobster raviolo was filled with mascarpone and lobster topped with trout row. Decadent. One ravioli priced at $21. I had the Dover soul with almond sauce ($64) and hubby had the roasted duck ($34) for entrees. Both perfect in every way. One minor suggestion is that the Dover didn’t need the frisée. It just got in the way. Our friends who recommended Chanterelle suggested that we order the Grand Marnier soufflé when we ordered our dinner because we shouldn’t miss out on this dessert and it takes some time to bake the soufflé. Oh my goodness…I have never tasted something so divine, creamy and luscious. Silk on my tongue. The service from Nick and the young lady assisting was spot on. It is an expensive restaurant but I think worth the $$$$ Just be aware of the cost so you’re not surprised. I’ve dined at Alinea in Chicago which is a 3 Michelin star restaurant ranked 9th on the World's 50 Best Restaurants list, and Chanterelle might be my 2nd most favorite restaurant after Alinea. Fine dining at its best!
Marianne . 2024-09-23
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Great food with a very calm atmosphere. The staff was very friendly and loved to converse with each table. Delicious soufflé!
idatater . 2024-09-17
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This is the worst experience I have had in Newport. Recommend everyone pass. Food served was like average at best. Service and care was non-existent. Placed us at back of the facility under an air conditioner. Their "famous for" desert souffle was a joke. Duck was undercooked, octopus was like leather. Max is pretentious as a "captain" aka head waiter. Save your money and go anywhere else. $360 worth of hype.
Bob M . 2024-08-28
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We had an amazing 3 course dinner! The lobster ravioli appetizer was to die for- so many unique, delicious flavors! The duck as my main course was possibly one of the best duck dishes I have had. And definitely order the soufflé for dessert!! It was so good. Would definitely recommend and would definitely eat there again!
Magsuga . 2024-08-18
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Lovely restaurant--we enjoyed a quiet evening with wonderful food. Sophisticated decor. Bread was fresh baked. Martini was perfect. We had the mushroom vol au vent and beef. Both were delicious. Our server, Lisa, was great. It's so difficult to find a restaurant where you can actually carry on a conversation. This was much appreciated.
J1215 . 2024-08-15
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Excellent French restaurant. Beautiful setting, delicious food, and excellent service. Daniel is especially knowledgeable about the food and wine.
MattGordon . 2024-08-08
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This restaurant will be out of business in a few years. Outdated, rude staff, food just below OK, very stuffy and not unique in any way. It's a shame because it could be one of the most romantic restaurants in Newport with a redesign of the interior and different staff.
Collin B . 2024-07-08
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I had expected a change when the original Bouchard’ s flipped to Chanterelle. The menu was pretty much the same Dover Sole for 63.00 etc. ( who pays 63.00 for a small piece of fish ?)This restaurant has not had an update in 20 years. The decor is old and tired. The staff is extremely snobby. Our “ table captain Max “ had food stains all over the front of his blue blazer. To say it was off putting is an understatement. They also tell you about their dress code when you make your reservation . The 3 hosts at the front desk were not dressed as you would expect in a fine dining restaurant. If they demand a certain style of dress to eat at their establishment but do not follow that same rule why both to mention it? Very weird vibe . Don’t waste your time here.
melk465 . 2023-07-14
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Fantastic experience! We were here for our anniversary and it could not have been a better experience. We were able to park our car in a church lot that has an arrangement with Bouchard. The service was superior, but the food was absolutely phenomenal. One...
richardeescobar . 2023-07-06
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My wife and I, traveling from New Jersey, booked our reservation well in advance to guarantee seating based on reviews. I also had to add Khakis to my suitcase the last minute as there is a dress code. Parking is difficult, but there is a...
Disneybus . 2023-07-05
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The worst possible experience in my life Never could even imagine that in a such a beautiful location as Rhode Island could be a restaurant like that providing a such a disgusting service they requested to have a certain dress code and wouldn’t let us...
Oleg V . 2023-07-03
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We dined on Sunday, June 25th. We started with the salmon, carpaccio, Mediterranean soup, and mixed salad. Our entrées included the striped Seabass special, the Dover, sole, and the duck. Dessert was the soufflé. The food was all excellent. One member of our party said...
Brian C . 2023-06-26
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This is the spot for a very special dinner. Make a reservation. The room is beautifully designed with lots of space between tables, lovely linens, and very comfortable chairs. I had checked the menu on line and it was current. The dining room isn't really...
zogrand . 2023-05-14
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Delightful! Superior service, but with a friendly low key attitude. The food was outstanding. This was a special treat for our girls weekend away and we loved every minute of it. One of the best filet mignon's I have ever had. Warm, inviting atmosphere. High...
Catherine R . 2023-04-17
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Fine dining and absolutely decadent food and preparation. The escargot was available as an appetizer special- and was phenomenal!! Between the 4 of us- 2 ordered the Filet with goat cheese, and 2 ordered the Dover sole. Presentation was exquisite and it was so delicious!!...
465ChristineD465 . 2023-02-27
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Enjoyed an anniversary dinner at Restaurant Bouchard (which is now called Chanterelle, but name doesn’t seem to have been updated on TripAdvisor) last night. Everything we had was phenomenal - truffle cheese mousse appetizer, filet mignon, and the tuna, plus great wines. Service was exceptional,...
Otis1395 . 2023-02-18
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Our recent dining experience was one of the highlights of our visit to Newport, RI. Our waiter Daniel was both enjoyable and spot on with suggestions. The supporting staff was equally friendly and efficient. The decorations and atmosphere created a wonderful dining experience. The food...
Kirk S . 2022-12-23
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It has been some time since we have been back and the restaurant hasn't lost any of its luster. The food is nicely prepared and the service is professional and knowledgeable while maintaining that personal touch.We were there on a special occasion and the restaurant...
william z . 2022-12-02
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We had not tried Bouchard until this recent visit to Newport. The food, service and ambiance were all first-class. We will be back each and every time we return to Newport.
steve s . 2022-11-20
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This is a fine dining French Restaurant that does not disappoint. We booked our reservation as soon as we could and were welcomed upon arrival by a friendly staff. Everything was perfection - the setting, the service, the knowledge, the food, the wine....and the utmost...
Winesnobs_Two . 2022-10-15
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Delicious Dining in downtown Newport can be found at Bouchard. Very popular so make reservations several days ahead. Our meal was prix fixe with drinks extra. Both of us had the same choices: a lobster appetizer, a blue cheese torte with mushroom,mixed green salad, sliced...
Chuck G . 2022-10-09
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Wonderful and relaxing. I strongly recommend to buy a membership if you are planning to use three or more mansions. Belcourt and Rough point we're not covered by member, but these two were the most beautiful between the mansion itself and the setting.
Adina R . 2022-09-23
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We dined on a busy Thursday night for the second seating (5 courses) vs the earlier seating which is only 4 courses. The quality of the service and food is exceptional. Max (our head waiter and sommelier) was attentive, informative and friendly. The support staff...
CTVacationers . 2022-07-25
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We came to Newport for the first time this past weekend and made advance reservations at Bouchard based on the reviews here on Trip Advisor. We had the 4 course prix fixe (n.b. Bouchard only offers a 4 or 5 course prix fixe - no...
James W . 2022-06-19
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The food and hospitality at this restaurant are of the highest quality. The staff are all very welcoming and instantly we felt completely at ease. The food is top class and although this is an expensive place to eat, the value is there in the...
BobandBrid . 2022-06-07
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A seriously good Dinner. The online booking system only let is book at 19.45, but we were hungry at 1700 so knocked on the door. George was very helpful and found us a table almost straight away. He recommended a bar called Zeldas where we...
sfb2019 . 2022-05-08
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My husband and I celebrated our 28th wedding anniversary here, and Restaurant Bouchard did not disappoint. We thoroughly enjoyed each delicious and beautifully presented course and our waiter, Max, was professional, attentive and focused on making the meal a pleasure for us from start to...
PStGermain . 2022-04-17
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We had 8:30pm reservations and were promptly seated. Marco was our waiter and if I had to rate his attention to us from 1 to 10, I would give him a 15! Thank you Marco. The food was excellent, we had the 5 course meal....
Adrienne A . 2022-02-23
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Excellent food I can’t say how impressed I am with the quality of the food here terrific French food wonderfully prepared. Max was our captain in the dining room he was extremely pleasant, friendly and offered extremely well thought out service including offering some wine...
kloMassachusetts . 2021-12-20
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We stayed at the wonderful Bouchard Inn and dined at Restaurant Bouchard for my husband's birthday. We have dined in this restaurant before and always enjoyed it immensely. Everything, except our waiter, rated an excellent. We never experienced such unprofessional behavior from a waiter there...
Roam49071783418 . 2021-11-20
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What can you say about such a wonderful meal!??? Small, intimate dining room, superb service, creative and well-presented cuisine. Unfortunately, the Inn itself is not the same caliber as the restaurant, but still was comfortable, if a little dog-eared.
mrsdkirk . 2021-10-26
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We ate at some very good restaurants during our stay, but Bouchard was even more special than the others. It's up-scale (wear a jacket or a dress). The staff is formally dressed and their service is very refined - friendly, helpful, but not inappropriate in...
michael a . 2021-10-07
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We celebrated our 40th anniversary dinner on a recent Saturday night in mid-September. The food and service were impeccable. We started with the foie gras which was slightly sweet and had a nice creaminess consistency to it. It was paired with a sweet wine that...
donsmy . 2021-09-15
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Most reviews are positive for this Restaurant. Our experience was very negative, and all should be warned, don't ask questions of the waiter Dan, as he has an attitude and is quite dismissive for such a "high-class" and lovely restaurant. We were seated in a...
VRFriedman . 2021-09-01
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An outstanding food experience with deft and oh so competent service. One of the best restaurants anywhere !
gejy . 2021-07-31
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Once again on a trip to Newport RI, we had a delicious dinner at Bouchard on Thames Street. The French cuisine is marvelous -- the sauces are especially divine -- but without being too heavy. We had Sole de Douvres a l"oseille and Magret de...
bcfriedman . 2021-07-19
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We went here for our anniversary and my husbands birthday. The food was amazing and the service was just as incredible! They made our day super special! When we come back this is top on our list of a place to eat for dinner!
JoPete19 . 2021-07-11
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We have been coming to Bouchards for years and it never disappoints. The food is outstanding and always consistent. The service is friendly, attentive, and first rate. Everything on the menu is great though I personally love the cod and Grand Marnier souffle. It was...
snorkelfan013 . 2021-07-03
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This meal was superb from beginning the end. The salad was impeccably prepared. I had cod, my husband had dover sole. Both were buttery smooth and wonderfully seasoned. The Grand Marnier souffle for dessert was amazing. Service is friendly and courteous. An absolutely wonderful evening.
Linda G . 2021-07-02
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This is our second visit to Bouchard and even better than I remember! Our group of six was waited on by Dan and he was incredible - knowledgeable in all of the dishes and prompt in his service. The twice stuffed lobster with scallops is...
LeighWallaceDodd . 2021-06-28
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Lovely 5 star restaurant in beautiful Newport RI. Small but cozy old home on Thames - pretty busy for a Monday evening dinner. Captain & waitstaff friendly but professional - great evening specials. Appreciated the personal phone call to check on any food allergies. My...
GlobeTrotting558278 . 2021-06-15
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Best food you will ever eat. Unbelievable from the atmosphere to the starters right through soups, salads, entrée and dessert they get it perfect. So many places are great in one or two areas but they get it right in every setting. Really must eat...
H6288GKmi . 2021-06-03
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Wonderful service, excellent refined food and a lovely ambiance. What else could you ask for? I had escargot followed by a salad and then their signature dish - scallops stuffed lobster. My husband had rack of lamb. Everything was excellent.
Susan R . 2021-05-31
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Excellent Birthday celebration and dinner . The lobster bisque and veal chop spectacular!!!! The lamb and lobster puff pastry so yummy. Thank you for making the evening wonderful as we celebrated my wife’s birthday 🎂
jimdJ4192GQ . 2021-05-22
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DO NOT MISS THIS FRENCH GEM! Absolutely the best restaurant in Newport by 100 nautical miles! First off I ordered a martini and asked if they had blue cheese stuffed olives, my favorite. The waiter said that they don't have them but will ask the...
Q8020PVkevinr . 2021-05-20
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Everything we had was delicious. Service was on point. My husband has celiac disease and they were very accommodating, and he had no issues. Highly recommend!
RHGH2001 . 2021-05-16
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We had such a wonderful dinner at Bouchard. My scallops were the best I've ever had and the Grand Marniere soufflé was worth every calorie. My partner loved his escargots and the duck with the burgundy semi-glace sauce. We loved our trips to France and...
christinee497 . 2021-05-15
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My fiancé and I stayed for 2 nights and had the most wonderful time. The inn is quaint but modern and the service was great. We had dinner at the restaurant and it was one of the best meals I have ever had. Max was...
Exploretheworld2937 . 2021-05-09
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Very well done ! The food was fantastic.It was very well executed and presented artistically. Thank you the the best anniversary dinner!
Mary V . 2021-04-16
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One of the best meals to date and definitely best dessert ever. The grand marnier souffle is a MUST and unforgettable.
LAFAMILLEG11231 . 2021-04-12
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I have been coming to Newport for 25 years and I am in my early 40s. It's like a second home to me. How, have I never eaten a Bouchard is beyond me! My husband and I (both fully vaccinated) desperately needed a weekend away...
valrdhkaras . 2021-03-27
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This was our second time at Restaurant Bouchard and it was very nice. We were able to chat with Captain Dan again which was very enjoyable. We both had the puff pastry, lobster and asparagus appetizer, I had the filet and my husband had the...
robinreviewer . 2021-02-15
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1st time here as a dinner guest and their food was superb. If you like M&Ms to start your dinner, their Tito martini and barrel traced bourbon manhattans were to die for. A former New Yorker, our captain, Marco was extremely knowledgeable and delightful making...
S D . 2020-12-11
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We could not have asked for a more special dining experience than the one we had this past Saturday night at Restaurant Bouchard. It was the perfect choice for a night out to celebrate a big birthday. Max and his teammate provided the most incredible...
OliviaR1053 . 2020-11-30
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A friend recommended Restaurant Bouchard to us and suggested Dan as our captain. We just happened to be in Newport during Restaurant Week! From the moment we arrived we were cheerfully greeted by Brittany! Dan’s suggestions and service were top notch. The food was absolutely...
Traveler_200950 . 2020-11-09
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We had dinner at Restaurant Bouchard October 2020. The evening was more then I ever expected. The service was excellent, the food was just as good if not been then what we had in France . The big surprise was that some how they told...
LUCY M . 2020-10-20
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Service, drinks, food—everything was delicious and perfect. Service was attentive without being patronizing. Tables enjoyed a “team” of servers headed by a “captain.” It can’t be easy in these pandemic times, but they seemed very much at ease and ready to facilitate a pleasant dining...
RoamerMB . 2020-10-18
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Having traveled throughout the world we have become very spoiled in terms of good food and service, and our experience last month at Bouchard was nothing short of perfect. We were seated promptly and attended to with care by our server. We began the evening...
Garubin . 2020-09-28
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My husband and I dined at Bouchard on September 19, 2020 to celebrate my birthday...and what a FABULOUS celebratory meal! From the moment we entered the restaurant, we were greeted like old friends by the staff. The meal was extraordinary, each serving was perfect (and...
KatLarson . 2020-09-22
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When I read the strict dress code requirements I was a little concerned the service would be stuffy and rude. This was not that case. We have been to some Michelin starred restaurants in Europe that had fantastic food but the service was just too...
Travel-brilliant . 2020-09-21
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Absolutely EVERYTHING was perfect! The service by Marco, our captain, and Nicoli, his assistant, was thoughtful, courteous, well-timed and caring. The food was exceptional in taste and artful in presentation. We enjoyed the mixed greens with blue cheese, crab salad, tomato tart, duck, and the...
HummingbirdHillPlace . 2020-08-10
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We have been looking forward to finally dining at the supposed #1 restaurant in Newport for quite some time. All the stars aligned and we reserved a table for a great evening out. Let me preface that everything leading up to actual ordering was fine....
DRsMama . 2020-08-07
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We had a very nice experience at Bouchard's. The personnel was very professional and attentive to our needs. We started with Escargots gratinée which were divine! Coming from a person born in Burgundy ( country of the escargots! ), I couldn't give a higher compliment....
jeanclaudethebest1 . 2020-08-07
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This restaurant is superb. We stayed at the Bouchard Inn and booked a reservation at the restaurant our first night and WOW! We can't say enough good things about it. The waitstaff was excellent and attentive - Carmen is amazing. The bread with sea salt...
stephanietO6860WC . 2020-08-02
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Great French restaurant ! Highly recommend but they don’t have outdoor sitting . Very nice ambiance .
Alena110482 . 2020-07-06
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We were able to have dinner there before they closed for the virus. The atmosphere was intimate and lovely. The food was as good as i had envisioned. I had described the meal in a romance novel I wrote and needed to make sure that...
594sherris . 2020-04-13
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This visit was for a special occasion - my husband’s birthday dinner! We usually eat a mostly plant-based diet, but this was definitely a good place to have some filet mignon and duck breast. We were not disappointed! Both dishes - the filet with demi-glacé...
Callisto S . 2020-02-26
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Food is excellent and beautiful views the steak was cooked to perfection and wait staff was vey knowledgeable about the food
Frank A . 2020-02-11
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We came for a quiet dinner on Sunday night and are so glad we did! The food was perfect and service among the best we have experienced anywhere in the world. Delightful and delicious in every respect. A highlight of our Newport weekend this is...
Peter W . 2020-02-10
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This restaurant in Newport is one of the best in town. The cuisine is French and the food is traditional and also innovative. There is a quiet elegance in the dining room and the noise level is very quiet. It is a perfect place for...
Jersey853 . 2020-02-10
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I've wanted to try Restaurant Bouchard for many years now but never planned well enough in advance to secure a reservation for when I wanted it. Finally, everything came together and my wife and I had a marvelous experience there last evening. The management of...
HommeBon . 2020-02-10
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Bouchard is an experience! Fine dining, incredible food and presentation.. staff best in class. One would think you are in Paris or in NYC. The wine list is amazing with lots of gems that can be hard to find. The dessert soufflé, which must be...
SanUrs . 2020-02-09
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The meal the service, I am a loss for words, it was beyond excellent. One of the best meals I have had in my life and I have been to France more than several times. I had the lobster bisque and it perfect, a little...
CRRAVOSA . 2020-02-07
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Went for a milestone birthday celebration. Every course was extraordinary. Began with escargots (preparation unique), entrees were veal chop and duck breast sauteed with coffee crust, then profiteroles and creme brulee. Every course and presentation was delectable and all with excellent service. For a special...
Bob M . 2020-01-25
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We have friends who have a vacation house in Newport and we try to get to Restaurant Bouchard at least once a year. It never fails to be a wonderful experience. If you are interested in a quick bite, this is not the place for...
HaroldD_12 . 2020-01-19
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We chose this restuarant on other reviews and were not disappointed. Full marks to Restaurant Bouchard, Chef Jess, Maitre d' Brittany and staff Marco and Maxim (apologies if I have spelt names incorrectly). We enjoyed our meal so much on the first visit, that returned...
Roalja . 2020-01-15
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Exceptional dinner and service! Extensive menu and lovely presentation. Enjoyable bar service. Will definitely return!
jananddave2015 . 2020-01-12
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A beautifully old world dining room with comfortable seating and quiet dignity. The wait for the initial drink order was a little long but then things picked up nicely. The food was excellently prepared with great attention to detail. Given the level of the restaurant...
Chrissss248 . 2020-01-01
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They went over and above to make my birthday special.The food, the waiter, The quality of the French food was far over a step above. Very reasonable for a great dinner
Gloria Z . 2019-12-30
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Food was delicios service was top notch really enjoyed it cant wait to be back would highly recommend for date or just getting ur mind off things
shawngG569BP . 2019-12-27
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So great to see that first-class dining is still thriving. Every single course that we ordered was exemplary, the servers were professional and the setting is distinguished and yet comfortable. The sliced Carpaccio of Beef, the Crab Salad with Asparagus and the Warm Tomato Tart...
adalbert3 . 2019-12-14
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My wife and I had the pleasure of returning to Bouchard's on a recent trip to Newport. Newport has many great restaurants but for us Bouchards is the best! The food is exceptional as is the service. Make sure to try the souffle!
Bill M . 2019-11-20
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Enjoyed my dinner there as part of Newport Restaurant Week. I had the duck, which was great and the dessert plate was really nice. Service was OK for the price. Not sure I'd go if it wasn't restaurant week as it is a rather expensive...
lydiah3121 . 2019-11-14
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Bouchard is always the best restaurant in Newport with unsurpassed presentation and outstancing service. Attention to detail is a hall mark of this fine dining establishment.
OnAir563621 . 2019-11-06
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We put our names on the waiting list in case there was a cancellation for this restaurant was fully booked. It was restaurant week so it was full. We actually received a call and were able to go for a most delicious meal. Our waiter...
W4731DZmaryb . 2019-11-02
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This restaurant is a must when visiting Newport. The entire meal was one of the best meals we have ever had. Marco our waiter was great. We ate early because we did not have a reservation, but we got a great table and the restaurant...
PALABL . 2019-10-27
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Had two big birthdays to celebrate so we chose this high end restaurant on a visit to Newport. It is probably fair to say that this is the best food we have eaten in over a decade. Each course brought unexpected combinations of ingredients which...
tobyc530 . 2019-10-26
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Lovely time and had a delicious meal here . Would definitely come back in the future. Staff was excellent
udaykolluri . 2019-10-25
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Atmosphere is warm and inviting, and the staff is even more so. We had the lobster bisque (truly delicious) and the tomato tart (a delightful first for us, and a-Maz-ing) to start. The beef filet (the red wine sauce on this was fantastic) and duck...
wpchlc1 . 2019-10-18
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The food was excellent! As we enjoyed our cocktails, the server returned to take our order and we said we had yet to look at the menu. He replied by saying that they were having a slow night so the kitchen would be closing early....
Michael S . 2019-10-14
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We had the re-stuffed lobster and the scallops. Both dishes were over the top. the sauce on the scallops was just perfect. Service was excellent, atmosphere was quiet and sophisticated. We loved every minute and every bite! Highly recommended,
Wrightway4010 . 2019-10-13
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This restaurant is a wonderful dining experience. The staff are well trained and the food is amazing. The food is expensive but worth every penny. This is class dining so you should call for reservations, don’t wear jeans and turn your phone off! If you...
bonita S . 2019-10-09
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Had dinner at Broussard on A Friday Night
428mattiem . 2019-10-09
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This is clearly the best restaurant in Newport and it's not even close. We ate at Castle Hill the night before and this place outshines them easily. The service is impeccable and the food equally outstanding. Marco, the table Captain was attentive throughout the night...
David A . 2019-10-03
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I have a dairy allergy and asked the head server if the Chef can accommodate my request to remove dairy in the dishes I picked. You would think that in this day and age, there’s so much alterations that are needed for dining that one would think about how to do so. Without even checking with the kitchen, the head server told me “no, you are in French restaurant.” My experience was not enjoyable and can’t say I would recommend this place to others.
Carmelacard . 2019-09-29
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We had reservations for 8.30 pm and were seated withing 5 minutes of arrival, even though the restaurant was quite full. We enjoyed the food very much, but the service was on the slow side. I think they may be slightly understaffed on the serving...
Trail777667 . 2019-09-27
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I could not describe how good this restaurant. Everything is excellent. Food is outrageously delicious. The service is very high standard. We tryed stuffed lobster which was excellent and grand marnier souffle was unbelievable. I was on Friday and I did regret I would not...
odessa1212 . 2019-09-23
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The ambiance was quiet and formal. Portions on the small side but food was Devine. Price on the expensive side. We had a lovely time, will call again.
RhiannonSJones . 2019-09-18
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Wonderful service, food and wine pairings. We will make a point to return next time we are in Newport and not hesitate to recommend it.
Hanaro . 2019-09-09
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116 Opinions
Unfortunately we ordered a Chinese from the Oriental tonight. We ordered a quarter crispy duck, a pancake roll, king prawn chow mein, chicken in cashew nuts in a yellow bean sauce and a curry sauce. They gave us free prawn crackers. It was delivered and the chicken in cashew nuts was very watery, greasy and had no cashew nuts at all, not even one. The king prawn chow mein had just three over cooked prawns in it. We basically spent just over £29 and ate just the duck pancakes and the spring rolls. Out of respect, I called them up to pass on our feedback instead of writing it on a public forum. Only to be told that if I couldn’t see any nuts in the dish that was my problem. Also, that I was a liar and there would have been eight king prawns in the dish. I told her there were just three, she said I was lying and that she can assure me there were eight. I think I'm more in shock at how I was spoken to than the awful food! The lady who answers the phone there needs to learn some customer service skills. I called to give feedback out of respect and she showed no respect, customer service skills or decorum with her response. We weren’t looking for any freebies, just wondered why it was so poor. I won’t be ordering from there ever again and it was an absolute waste of £30, it wasn’t what we ordered and it was mostly inedible. When you work hard for your money and fancy a treat - you don’t expect such a poor standard of food or service. They’ve let themselves down. Disappointing. Avoid.
58 Opinions
Went as a couple on valentines day, and when we arrived we were the only people in the restaurant (and had a booking) however the waitress directed us to sit on a sofa before we could go to our table, this was just an indicator of how the night was going to go... I'll start with the positives, the food was hot and tasty, and there was a good selection of vegetarian options, I definitely suggest the paneer chilli masala! My vegetable vindaloo was not spicy at all however, which was disappointing. Not the best indian food I have ever eaten, but not the worst... Unfortunately the negatives far outweighed the positives. The service was slow and odd, to say the least. The waitress took our drinks order then proceeded to go and wrap cutlery instead of fetching the drinks, eventually they arrived, followed by our popadoms. Our dirty plates from the popadoms were left with us whilst we ate our starters. A long wait later our main courses arrived. Once we had nearly finished the main courses, the smoke alarm went off. No apologies from any of the staff, and no indication that it was going to be turned off. We asked for the bill, and the only other table asked for their food to takeaway, as there was no indication the deafening noise was going to end. We were then informed there was no card machine, so I had to sit listening to the smoke alarm for ten minutes whilst my partner found a cash point. A little advance warning if this would go a long way! As we walked round to the taxi rank we could still hear the alarm sounding. Overall a weird experience, made worse by the constant alarms and chirping from the bar area, and the deafening smoke alarm at the end! A lack of music in a completely empty restaurant makes for a very uncomfortable experience. If this hadnt been chosen and booked as a valentines treat by my partner I doubt I would have visited, and I cant say that I will visit again, as the food quality did not outweigh the issues listed above.
835 Opinions
The.restaurant is absolutely lovely in an oldy worldy pub with a large car park which includes disabled parking. On entering the establishment we were welcomed and shown to our table by an extremely likeable and attentive young man who looked after us throughout our visit and I would say he went above and beyond with his service. We were celebrating a visit of family from New Zealand and friends recommended this venue. Now to the meals, I’m afraid this is where our recommendations must end, the food was poor to say the least and the portions minute, in fact the food looked lost on a dinner plate.. the chips were absolutely awful, dried up, wrinkly and looked and tasted reheated from the day before, these were served in a silver cup, so on the plate was the smallest rump steak I’ve ever seen, it measured approximately 50mm x75mm and half a grilled tomato. I ordered my stake cooked medium it was. Served very well done and tough to chew. The only saving grace were the overpriced deserts which were lovely. I thought everything was overpriced not just the sweets. Would we go again? Definitely not once bitten twice shy I did tip the waiter as he was exceptional