Boojum - Great Victoria Street in Belfast

Looked like someone ate my burrito contents then spat it back into the tortilla. Was like cold mush. Also ordered one burrito and one burrito bowl and got two burritos instead. Both all mushed up and absolutely freezing. Deffo not usual boojum quality.

Food was freezing and break was over by the time it arrived

No update on my order after placing it for an hour. My delivery time kept on changing. I had to phone the restaurant to check on my order but had no help as it was JustEat’s problem apparently. Finally had my order after an hour and a half from ordering, but my burrito was soggy and leaking from the bag. I also ordered extra meat but it doesn’t seem like extra meat was added..

the food was not delivered, I called and they said they delivered it but where, not to me. Fraudsters

All too spicy did not enjoy food wasted

Food was freezing not covered properly

I scheduled my order for 16.50 and it didn’t arrive until 17.40.

the delivery time upon placing the order said 15-30 minutes, the food then took 60 minutes to be delivered. Whoever made the burrito layered every ingredient sectionly entirely separating any hope of an enjoyable burrito as none of the burrito was a mix. it was either all rice, all meat or all jalapeno. missing cheese and sour cream as ordered

Poorly wrapped Burrito, was cold even though arrived on time

rude on phone call and my grandma is in tears after he called her a half seasoned lettuce

Food was freezing and they brought one of each drink instead of 2

Got our order wrong and promised to send out vouchers to compensate for the mistake but didnt.

Great service and delicious burrito. I recommend chili con carne + pinto beans

my order was wrong and arrived freezing cold. not happy

Mock al pastor burrito was amazing! Great vegan option that doesn't skimp on taste or texture. Have tried burritos in the home of Tex-Mex (Texas, US) and Boojum still comes out on top, we are lucky to have em!

said it would come 15-30 mins arrived 1h 30 later

wrong food delivered. special instructions ignored. last time ordering as consistently wrong on every single order.

Burritos arrived with nothing but rice and about 2 bits of meat , no sauce or anything that was paid for , ridiculous £35 for two dry wraps with a bit of rice

Driver did not arrive with food and marked the delivery as "complete". Tracking showed the driver did travel to our street

Food was perfect, but delivery guy was yikes. On loudspeaker on the phone before he got to the door (thought it was video call), didn't look at me while handing me delivery while still on phone, then rudely demanded "THE. CODE" when he didn't hear me

Told me it would be delivered between 15-25 mins took about 65 minutes, arrived cold not Boojums fault.

Driver got lost, was rude on the phone as he said he couldn’t find the address and said he couldn’t speak good English

Totally wrong order! Spoke to delivery guy, no clue!

Spilled all over the bag seal was broken couldn be eaten wouldn touch it , disgraceful

Delivery person was polite and respectful, great service experience.

I ordered a burrito bowl and got a burrito. not remotely what I ordered..

Food not good. Meat full of fat and rice tasted as if it was cooked a week ago! Last couple times I’ve had boojum, hasn’t been great at all.

Love this place, and if you use the app you'll get a free meal eventually. Burrito bowl and salad option great for gluten free. Staff work incredibly fast and with a smile

saw driver drive away they didn't deliver my order

All of Boojum is running a reduced menu from how they started. But it's still OK.

Wrong order again. The delivery guy was perfect. The problem is with Boojum. They keep sending the wrong items.

Order never arrived, waited 2 hours for it. I would like a refund

Delivery driver said food was stolen from his hand while walking to my front door. Told me, my daughter & my partner what happened. "as I was walking to the door someone when past on a bike and took it out of my hand and is now gone"

All the food was cold, even the cheese didn’t melt. It was like they didn’t even heat it at all. Very dissapointed.

Both orders arrived wrong, one of my orders stated no cheese as the person eating it has an intolerance to dairy and arrived covered in cheese as well as no chicken when chicken was ordered. My other order came with guac, sour cream and salsa when this was ordered too!!

excellent timing, portion sizes leave something to be desired. the burritos are described as large. but are very small. bowls are half filled so you don't actually get what you pay for unfortunately.

This place has gone down hill massively. The food used to be almost addictive it was so nice. Now it’s bland and flavourless and you get so much less. Won’t be back. The place was empty and it used to have a queue down the street. Says a lot.

Its the complete wrong order that has been sent to my house

Gigante. Sabroso. Deliciosa. Este es en serio el mejor burrito que he comido. El chile con carne era excelente, al igual que el guacamole. Las verduras sabían frescas. La salsa era picante. Me encantó. ¡Burrito masivo por solo 8 libras! Debo haberlo hecho en Belfast. Gracias a todos los involucrados en la preparación de mi burrito celestial.

Great food, great price and it can be a healthier solution.

Great value for money (less than £9 for lunch, no drinks) But when eating in place, I prefer avoiding plastic bowl and wood fork The food was barely warm, cheese didn't even melt

I’m not sure what happened today as I’ve ordered from here many times & the food has always been good. But today was disappointing. They put the wrong rice in the burritos and it was stone cold. It was delivered pretty quickly so I’m not sure how it was so cold but it was really cold and I had to reheat it. Please pay attention to the order before making it, as reading through other reviews here, it seems to be a regular occurrence that orders are being made incorrectly.

Food was good quality, but smaller portion than I'd usually get at Botanic Boojum

I ordered this to my work and I got a notification that the driver was outside and we i went to get my order it said delivered and the driver was nowhere to be seen

Portions seem to be getting less and less and prices higher and higher as time goes on. Loaded with rice , little of everything else. Shame.

There’s no option to not have beans/veg and only way to avoid them is putting it in the requests at the end, but half the time the staff don’t seem to read it. Got a quarter of the way through before getting veg and had to stop eating as there was too much to even pick out.

The best Boojum by far, and 90% of that is the staff. Cross contamination is still a little but of an issue, as with all Boojums, but still great.

my burrito box was missing the chill con carne, no salsa Verde, no drinks no sour cream,.... very Disappointed... pics can be sent

The food is cold and my order is completely WRONG! After ordering 2 times and then the second time it’s just not what I ordered! I also payed extra for jalapeños etc and I received NONE OF IT! I want my money back asap !

wrong food delivered . driver didn't care less

food was cold went to the bin waste of money

Food was cold and the burrito wasn’t even wrapped properly it fell everywhere when opened the tin foil abit

food was horrendous. order completely wrong. chicken is terrible quality, tortilla chips were stale. will not be ordering again and i am usually a regular customer. really disappointed

Missed everything out basically and gave me spicy salsa instead of mild and now my insides are burning

Didn’t receive food and didn’t get refund

Order was over an hour late. Phoned up at 20:33 to find out what happened. Staff said it was on its way "according to her tab". Driver arrived and I asked him when he got the order which was at 20:35. Lied right through her teeth to me... goat.

I ordered guac in my boojum and it came without any, even though I paid for it :(

Must been half jar of jalapeño on my burrito the wrap was wet with juice had to bin it

ordered a burrito with no cheese, the burrito came with cheese on this. ruined & had to be binned

Busy wee spot. Good for people watching. Food was really tasty. And good size portions. Handy for a quick stop when you're about.

The service is terrible, they don’t care about people who are in the queue and their time , every time I’ve been regretting to go there but i fogot after a while and i just hope they changed their staff or taught them to how to give services but i promised myself never go back after this awful experience with some rude people who don’t respect to people’s time

Unfortunately my Burrito was missing Sour Cream, Cheese and Salsa as I requested. Very disappointing as I am a regular customer.

absolutely revolting p.s want my moneys back

Missing items, no chorizo, half filled burrito bowl…Boojum has gone so downhill, it’s sad. My burrito just had all the cheese in one big lump at the bottom. The burrito bowl didn’t come with the chorizo and had four slices of pepper in it.Really bad!

Good sized burrito and fast service. Excellent sauce selection.

Delivery was 100% , food was also 100% , my only issue is that i asked the restaurant for cutlery and napkins which wasn’t included, i work remotely and don’t have these things on site which made it very difficult to eat and enjoy the meal.

Lovely food ...highly recommended 👏

Missed drink and also food was cold and not tasty at all

Food lovely as always. Gers very busy at lunch times.

perfect and the delivery driver was so pleasant :)

Never arrived, phoned up and was told to call round, my partner is disabled and we have no transport, told nothing they can do

I love the vibe they have in that place!

Burritos were great and made perfectly! Asked to write happy birthday on bag for my girlfriends birthday and they did. Burrito bowl was also delicious 😉 Thank you Tiernan

an absolute disgrace. ordered for delivery for 12.30 pm as on lunch from work. didn't arrive until 13.40pm lunchtime over and don't have time to eat it !

Delivered to who?… because it wasn’t me..

I paid extra for guacamole and there was none

Delivery didn’t come absolute joke

Only go every few months and every time I do it seems more expensive. Really not worth the money now, from memory the wrap was about £11. Really tasty though!

my order never came and i payed for it

Stinking tasteless food. The sour cream is like water. Straight in the bin.

I would recommend that no one orders online from Boojum. In store is great but their JustEat orders are horrendous. Cold, lacking items, and minuscule portion sizes.

The only fault I have is that the food was cold.

I said no fajita veg in my notes and they put it in

got the complete wrong order?????? don’t know how u mess a boojum up

Cold and soggy, first and last time I try Boojum

Over one hour for delivery food was freezing on arrival

The burrito bowl was nice, bar the guacamole it was poor, I had to scoop all of it out. It tasted horrible as if it had been left out for too long, even the color looked off.

my order was not delivered and it shows that he probably delivered it elsewhere, I want my pe back money

my delivery never came. I am awaiting refund

Didn’t receive my order when it says it was delivered get better drivers

everythin that was delivered was wrong

Food is now cold, driver made many, many deviations while en route, as indicated by tracking. This is not acceptable. I waited far too long and the food is far too cold to eat, I will be requesting a refund

it was cold and there was stuff in it i didnt ask for

Order was inaccurate. No sour cream. No chorizo crunch. Mostly rice

I didn’t receive my 2 tins of lemon Fanta ???

Food came cold, simply not good enough as it seems to happening all the time when ya order threw Just Eat

just got the wrong order. a vegan one! I wouldn't eat this. the website is not helpful in getting the correct burrito

Not happy my drinks did not arrive

completely wrong order. ordered burrito bowl and absolutely no meat or anything I asked for. just rice and beans. waste of money and very disappointed.

Literally paid for chips and two dips and a drink and none of them came haha picked Mexican rice as always and cilantro lime came haha haven’t a clue when it comes to just eat sundered boojum