Boojum - Great Victoria Street in Belfast

Food arrived cold. shredded beef was not in burrito. dissapointing

Order ordered at 12.50 didnt come to 2.38 joke!!!everytime i went to check there was 15 mins added

The food was delicious, but my friend who ordered a salad bowl got really bad food poisoning!!! 🚨

Order a tub of sauce never received

Food great as always. The speed at which I got my food was impressive.

I only ever order a boojum for the torillia chips and queso, yet can seem to send the torillia chips. At least 3 times this has happened now. Put off ever ordering again. £16 to only recieve a burrito - Joke!!!

Thinking about it Boojum is alright but really filling. I would say there’s enough rice to feed a small Mexican village. Frida Kahlo and her descendants wouldn’t even know what to do with such amounts of rice. Don’t get me wrong it is nice in the moment, but after eating it honestly makes you feel fuller than a Translink train on a hot summers day. Would return back but only if I don’t eat for 48-72 hours. Staff were friendly

Really fresh order done correctly

Arrived wrong and tho on time food was freezing I think it was a restaurant issue rather than delivery driver

The order was messed up but the food was great

Paid extra for coke original and got given no drinks at all with my order, have to now go to the shop for a drink and re heat my order, driver was very rude as well terrible experience

order freezing. driver took round the world tour. could see on tracker

Great selection and customisable options, quick service, tasty and filling food, good prices

Quick delivery and great food. Cheers !

Food was delivered 30 minutes late and was freezing cold as a result.

Great food and great service. Delivery was super quick and the staff at Boojum outdid themselves with this one. 10/10 <3

Items forgot in the bowl and on the burrito and completely different items added

Waited 2 hours for the food. App wouldn’t let us cancel

spicy why :( you put spicy on my bowl and I can't handle spice I did night chose ti have spicy

I would like a full refund on this. I have paid £30 and been sent two burrito bowls that are 98% rice and nothing else. Most ingredients from both are missing.

I live in an apartment building and I had to leave it to go collect my own food from downstairs even though I ordered it while the delivery driver sat in the car then proceeded to ask me the delivery code while his friend got my food from the backseat very bad experience

Food was absolutely freezing and no sauce

Asked for no beans on my food as doesn’t give an option to select with them & they gave me extra beans.

Food never arrived. Map showed driver stopped at top of the street then marked as delivered. Strange. Now opening a refund case.

foods amazing, delivery was quick even though coming from Belfast to newtownabbey and I just got a lovely note left in the bag saying "thank you ❤️ your amazing" made my day/night 🥺🥰

Absolutely SHOCKING for the price also didnt recieve the food!!!!!!

Didn’t receive the drink with the meal

Ordered 1 bowl and 1 burrito, received 2 burritos with the fillings wrong on both. Won’t be ordering again

estado entrando y saliendo de ella abierta y ahora es un marcado contraste con cuando se abrió, el contenido de carne apenas se reconoce cuando se abrió nada se midió, ahora el tazón está lleno de arroz mínimo queso o crema agria, pura codicia en su nombre meter su boojum en su agujero yo o mi familia no volveremos!

Food’s always great and warm. Delivery can take a while depending on the day/time but it’s never too bad and it’s not really an issue for me

Burrito bowl was delicious, and a lovely wee note attached to the order which was a nice touch

We ordered meals with chicken as main part but nly Qaulity of Quality and quanitity and timimng of meal poor. Don’t think well Qaulity and timimg of meal poor. Unsure we will order again

Vine aquí por mi primer Boojum. Siempre había creído que el proceso de pedido puede ser un poco abrumador, pero el proceso era simple! Tenía un burrito con muchas cosas, un montón de verduras y pollo y arroz, etc. Etc. Muy sabroso aunque un poco desordenado. En cuanto a la comida rápida, creo que es una de las mejores.

The 2 burritos I ordered were missing and I have not recieved my money back and no1 will answer the phone to me

Whoever made my bowl needs to win the lottery! and they sent such a cute note ❤️ legendary behaviour.

Slow staff, painfully so, without any care. Cold food. Not sure if due to slow staff or because it's cold from the beginning.

Absolutely ridiculous 1 hrs 35mijute wait! Won’t be ordering again

Waiting on near 2 hours on food for it to be cold

The whole family eat it was absolutely delicious

I didn't receive everything in the meal deal that I had ordered, which is why I paid extra in the first place! also things missing from the burrito bowl that I had ordered specifically

Order was wrong and food was freezing cold

Driver incredibly ignorant-phoned and demanded I ‘come out’, in a completely unpleasant, verging on aggressive manner before I even had not had a knock at the door (I was waiting by it as the driver was in the nearby. I don’t understand why new drivers do not deliver food to your door anymore, they appear to think it’s acceptable to just be in the general vicinity which is not a delivery service. It seems very coincidental that all of these staff have ‘your courier’ and no name. Time to move app

it didn't show up late is an understatement

I paid extra for the boojum twojum meal for to get drinks aswell and didn't get the drinks. got ripped off

Best Mexican place ever. Love it!

I have received someone else order

Staff are SO rude! Didn’t even say hello, didn’t even ask me what I wanted. Just glared at me as if I was an inconvenience - will never be back! Tortilla is nicer anyway xx

The delivery driver was super fast from he left the restaurant but was waiting quite some time when there, food was nearly cold when it arrive but delivery driver very quick so I assume was sitting in the restaurant getting cold

Excellent fast food... very kind

Food very good but delivery was 20 minutes late

order didn't arrive after 3.5 hours

Ordered at 14.38pm received at 16.45pm over 2 hours for a delivery is absolutely appalling kept changing delivery time i understand it can get busy but over two hour wait is poor customer service

Ordered a meal and didn’t get the drink

Waited 3 hours to be told it was delivered when it wasn’t.

Just absolutely nowhere near as good as it used to be. The bowls are half full now, they used to struggle to close the lids.

Store person said the order stolen, may be they are lying then the order was delivered at 5 pm around which is very late than expected

Food ok but if there is more than 1 drink per order Boojum can’t seem to fulfil the order in full. It’s really frustrating this keeps happening. Sort it out

Ordered food at 5 food did not arrive until 20 past 7 was cold. Was simply unacceptable 30 pound for that is a joke.

The burrito is huge. Haha, it's hard to eat it all by myself. Just go ahead and order it. Delicious

Good taste great as usual. Staff have a terrible bad attitude as usual. No sauces out, place feels grubby.

They forgot my guacamole and were super late, very sad

I ordered a burrito and drink via Deliveroo from Lisburn road store on 2nd jan to my disappointment the burrito was stone cold due to the drivers putting cold drinks in the same bag as hot food I rang the Lisburn road store and spoke to sorscha the manager and she apologised and told me she would leave a free burrito card in my local store 14-16 great Victoria street boojum I called in today to speak to them about it and the manager said “I haven’t heard anything about that let me go on and double check” she came back with the card and didn’t say a word to me but looked very pissed off at me and I asked for my safety when it expires and she said in a very cheeky tone “it says n/a it doesn’t expire “ and then rolled her eyes and went back to work I’m not happy with this behaviour from a manager as I was getting back something that I was very much rightfully owed it’s not as if this comes out of her pocket??I am a big fan of boojum and I do hope that the manager changes her tone with customers as it isn’t very welcoming or pleasant!!

freezing and not everything in it

driver tried to give me the wrong order and insisted I was wrong. order was made wrong anyway

Didn’t even arrive, abysmal service absolutely shocking. Then when I ring 3 hours later for my order they don’t know where it is

Made a mistake on order left note no beans on burrito but arrived with beans other than that good

orderef one thing got something else nightmare

Took an hour and a half to deliver

no point ordering in advance as they don't make it till you arrive in store

I ordered a can of coke zero that wasn't delivered

I received my order but half of my borrito bowl has spilt in the bag.

Absolutely a disgrace, asked for no beans in my burrito and got more beans than meat . Haven’t had a boojum in months and don’t plan to get another again . Only give one star because it wouldn’t let me submit.

Portion sizes aren’t the best but food is always good

took 3 hours to get here unacceptable

food never arrived but said delivered called the restraunt who informed me it was sent out on time says delivered 5hrs later!!!

asked for chicken no veg and there's no chicken and full of veg

Last 2 orders over an hour late

What is it with boojum these days?. My bowl was full of rice top and bottom?. Looked a complete mess !. Last time I order from Boojum , as this is not the first time this has happened!. You guys really are letting yourselves down , food used to be great . Now a mess!.

Over an hour for delivery and food was completely cold. Can deal with that but two burritos bought and the meats and other ingredients were mixed up.

Restaurant didn’t put what I asked for in my burrito.

Esta noche mi amiga y yo fuimos a cenar y perdonar a mi amiga que no sabe hablar un inglés fluido llamado boojum as wrap , lo cual no me pareció gracioso ni un motivo para burlarnos de ella y que nos corrigieran que era boojum no wrap (comentario innecesario por parte del personal) se rieron de nosotros y no se alegraron de servirnos porque tenemos acento y no entendemos el de ellos . Cuando u r en un trabajo para hacer frente a los clientes uno necesita paciencia y empatía que Boojum Victoria calle Belfast carecía. ¿Volveré a Boojum otra vez y me sentiré cómodo como todos? No lo creo cuando no le enseñas a tu personal, eso es Ok para que los clientes caminen y pasen aunque sea unos minutos , hagan preguntas , pueden estar confundidos y tener un color de piel diferente o no hablar ingles así como no lo hacen nadie tiene derecho a maltratarnos ni a nadie de esa manera , no nos sentimos bienvenidos y esas miradas nos hicieron sentir que no pertenecemos , Fue la peor sensación y no pude comer y tiré la mía a la basura donde pertenecía ! !

Ordered a vegetarian bowl at 9pm - no peppers, no onions, no sweetcorn, no mild salsa, no guacamole, no Chipotle. Basically they actually gave me extra rice to 'bulk it out'. Sadly Great Victoria Street boojum has gone downhill.

Ordered meal for 4:00PM at around 1:00PM . Meal arrived 5:15. If I wanted it at 5:15 I would have ordered it for then. Terrible service.

I explained to the driver that my drink wasn’t there and they made 0 effort to sort this , regular Boojum customer but that’s the last

very disgusted I waited outside and the delivery driver just cycle passed me twice. then just eat said it was delivered very disappointed.

The driver handed me the wrong order. He was trying to argue with me saying its right, and I can take it or leave. Its completely wrong and the customer name one the receipt is wrong .

Looked like someone ate my burrito contents then spat it back into the tortilla. Was like cold mush. Also ordered one burrito and one burrito bowl and got two burritos instead. Both all mushed up and absolutely freezing. Deffo not usual boojum quality.

No update on my order after placing it for an hour. My delivery time kept on changing. I had to phone the restaurant to check on my order but had no help as it was JustEat’s problem apparently. Finally had my order after an hour and a half from ordering, but my burrito was soggy and leaking from the bag. I also ordered extra meat but it doesn’t seem like extra meat was added..

Food was freezing and break was over by the time it arrived

the food was not delivered, I called and they said they delivered it but where, not to me. Fraudsters

All too spicy did not enjoy food wasted

I scheduled my order for 16.50 and it didn’t arrive until 17.40.

Food was freezing not covered properly

the delivery time upon placing the order said 15-30 minutes, the food then took 60 minutes to be delivered. Whoever made the burrito layered every ingredient sectionly entirely separating any hope of an enjoyable burrito as none of the burrito was a mix. it was either all rice, all meat or all jalapeno. missing cheese and sour cream as ordered

Poorly wrapped Burrito, was cold even though arrived on time

rude on phone call and my grandma is in tears after he called her a half seasoned lettuce

Food was freezing and they brought one of each drink instead of 2

Got our order wrong and promised to send out vouchers to compensate for the mistake but didnt.

Great service and delicious burrito. I recommend chili con carne + pinto beans

my order was wrong and arrived freezing cold. not happy