Bonophool in Swansea

Ordered food here tonight 16/8/24 after taking time deciding which take away to use. Food didn’t turn up and when I rang several times it was clear that no one was going to answer as it’s close to closing. Many thanks for ruining our Friday night and congrats on losing a local customer.

weirdly asked to pay for a extra mint sauce giving a total of 3 sauces when none were required?

food was really nice, but I paid £3.50 for a bottle of what I'd have guessed was branded diet coke only to be ripped off by the cheapest make coke I've ever seen, company called Barr (never heard of it) had a £1.19 price tag on it and the taste wasn't worth 20p.... really disappointed by this and won't be ordering again from them based on this!!!!

Can’t fault it. First time ordering and it was lovely!

The prawn puree was ok. However the chicken shakuti was very strange - the chicken tasted gritty and when I opened the pot it was two layers of different sauces, like a tikka sauce on the bottom then they had poured korma sauce over the top (it was described as spicy yet creamy sauce). The sag rice was awful, really soggy and puddles of water in it. Couldn’t eat the main course and it went in the bin. Very disappointing.

The starters and mains are very refreshing

I’ve ordered from here numerous times before - the food has always been fab. However, this evening despite ordering at 4.30pm and a delivery of 6pm confirmed, my ordered turned up at 7.45pm - stone cold (not warm in the slightest) and inedible. The entire order was thrown away. I raised a dispute with Just Eat - and a small refund was offered. Completely unacceptable. Unfortunately, I won’t be ordering from here again.

Don't bother with this place delivery was 1 hour 20 mins early. Food was totally bland the vindaloo was just curry sauce with Narga pickle in it. Will not ever use this place again don't waste your money.

Very disappointed this evening. Normally food is lovely. Ordered via Uber eats. Took almost 2 hours and we live in the same village. chips were cold, onion bajis were hard and dry as if reheated. Jalfrezi was extremely spicy. Although nan bread popadoms were fresh.

absolutely appalling, I always used to love this place but 45 minutes is a long time and not even an apology, food was cold so went in the bin, I could have heated it up I suppose but, the whole getting it delivered hot was what I was looking for though will not be ordering from here again...

food was nice but took 2 hours to arrive

Great food delivered on time - thank you 😊

Tell driver not to park in my driveway, have told him twice already

Excellent food, they have the best Korma in swansea, and the murgh marsala was fab

Everything was delicious except the chips. They had a greenish tinge to them and didn't look appetising.

it's my first time to order from you and I really appreciate the meal and I will be coming back

What more can I say food was fab and as usual Karim was a super waiter!! love you all 😉

Onion bahji must have been cooked and re cooked. Hard as anything so wasn’t eaten unless we wanted to loose our teeth. No mint sauce that came with any of it either. Chicken slightly undercooked in some of chicken found after biting into it. Clearly could tell from the bite before spitting out and confirming from the eyes. Rice was fine and popadoms were fine however again Jo mint sauce. Food was warm ish when got it. Safe to say I have been put of Indian for a while. And when I pluck up the courage I won’t be ordering from there again. Waste of food that was thrown out.

Please tell driver not to park in my driveway very rude

Delivery late but not a major. Food arrived cold , items missing , curry sauce thin and watery , no flavour , not worth cost at all

Rang up 2 hours after ordering to find out they hadn’t even cooked it, requested money back got £3 hardly enough for a £50+ meal. Food was lovely but hard to enjoy when it turns up so long after ordering. Literally just smashed it for survival, family’s crying now thanks.

Lamb Tikka not as advertised or expected

Ordered a take away for delivery at 8.30pm through the app. At 9.10 no sign of food and no communication. Rung to be told that firstly they had no record of our address for delivery, and secondly had no record of the name on the order. The person on the phone was very aggressive and shouting. I said that if the order hadn't arrived by 9.30 then not to bother as it would have been too late. Food turned up just after 9.30. Delivery driver accused the restaurant of lying . Part of the order was missing (peshwari naan) and what was delivered was tasteless. Would not recommend overall. No redeeming features.

Good food but not the best dining experience. I went for a sit down meal, it's a really cold day in December and we immediately noticed there was absolutely no heating on. We all sat down and eat with our winter coats on and were cold. The guy who served us was miserable, didn't ask us for drinks and was just a bit moody. The food however was really good and tasty and I could understand why there were so many people there for takeaway. The price was also really good tbf but I rather pay a bit more and sit in a warm restaurant. Would go back for takeaway but not dine in.

Over an hour late, was piping hot though

Food was late, chips were cold but everything else was warm and nice.

Tasty meal. My default Just Eat takeaway

Food was tasteless and awful. Had to call restaurant twice as they were so late. When food turned up the chicken korma was missing. The food was cold and had no flavour. It was the worst meal I have ever had. I would like a full refund.

Lovely food. 1 dish wrong but all sorted. 10/10

First time delivered Kate and after calling was treated rudely

Lovely food highly recommended

Chips was barely warm, chicken was dry other than that the curry spice was lovely rice and naan was nice,delivery time was on time.

Excellent food and easy to order. We got free delivery as our order was over £30 and free onion bhajis. A nice touch.

Order pancake roll 350 pound 2 tiny ones came won't order again from therev

Food was good bit late will only let you say 5mins on the review. Unfortunately the opinion bjajai were disappointing soggy. We have had them before they were great

Food was really nice and arrived hot. The kebab platter was over priced for four pieces of cubed meat

Only half of the order was delivered, and when the other half arrived, the first half was cold. Phoned them to say this man was incredibly rude, apparently its my fault cant reheat it myself, he called me a weirdo and told me i was wasting his petrol money from the delivery driver (even though i paid for delivery). Requested refund and will not be ordering from there again

Lovely delivery man. Food is always on time or before the estimated delivery time. The food was, hot and good quality also. Thank you

Just had a takeaway from Bonophool. Excellent - meant our family get together was all the more enjoyable ! Delicious food and delivered to the door without any issues!! They willl definitely be our takeaway from now on ! 😁

Nice birthday meal and can bring your own drinks.

Not to usual quality as found it quite watery on this occasion, but flavour good and delivered hot

Really enjoyed, though i did find the murgi masala a little bland this time, it’s normally much better

Order was incomplete as did not have any chilli peppers as requested Detail detail detail from the first to the last order

Friendly gentleman delivered. Food was lovely will have it again 😍👌

Delivery was fast... unfortunately that was the only good thing. Food was cold and extremely bland. Really no flavour to any dish ordered. Won't be returning.

Mint yogurt had no mint was just yogurt. Chips were rock hard. No a very tasty meal this time.

Food isn’t as good as it once was. Time to start looking elsewhere.

Excellent food and delivery. Our go to Indian Restaurant.

Green chips, why??? Foul, saved around 10 of them for the dog as were inedible. Won’t be ordering again. No need!!!

Arrived hot, before estimated time tasted fresh and was quality

Food arrived piping hot and just before allotted time. We’ve had a few takeaways from this establishment and I can honestly say it’s the best restaurant around. Everything tastes fresh and bursting full of flavour. The naan bread is cooked to perfection and the poppadoms are crispy. Highly recommend, you won’t be disappointed!

Amazing experience!!! Rung to see the wait time on delivery, was advised of a time and it was earlier than that! Extremely tasty food and lovely staff

Walked in and the gentleman was on his phone talking to his mates via his ear pobs and sat in the restaurant area, not ready to serve me or welcome me. The menu has a good offering but the food was not all that great. The chicken was tough and the rice was overcooked, making it soppy and not edible. The papadam I ordered must have been a day if not 2 days old, it was all soft and soggy, not crunchy at all. Won't buy again.....

Food was great but just later than estimated and that was already 1.5hrs after ordering

Was cold and watery not very nice, disappointed

Food was fresh, tasty and hot. Delivered on time and all correct!

By far our favourite takeaway. Delicious!

Fabulous quality food once again and the delivery driver is so friendly. Would definitely recommend Bonophool.

Food was hot, fresh and of an excellent standard. Really enjoyed and will definitely eat from there again!

King prawns were waaaaaaaay gone they stank of ammonia even then I thought it was me but no they were definitely bad 🤢 can kill someone with this… awful

Best Indian I had for a long time, piping hot and full of flavour and it was delivered early

Even though my food was a little bit late, it was still piping hot and was absolutely outstanding as it always is from this restaurant, been eating at this establishment for 20+ years and the quality has never changed over time.

One of the best Indians I have had In a long time

Every dish and every side was sensational. Delivery was very quick for such a large order.

Absolutely gorgeous tasty and hot food. Haven't bought from here for a while until a couple of days ago but very glad I returned! Beautiful and thoroughly recommended!

Fabulous food. Always top quality. And what a delightful delivery man! So friendly. Definitely our go to choice for a take away.

Covered in grease that's all I could taste in the prawn buna absolutely awful too greasy swimming in oil....not a curry just oily food

Always great tasty food, have ordered here for over 7 years and have not once had a bad meal. Yes there can sometimes be a wait but this just goes to show how popular and busy they are, always a good sign.

Best curry I have had in a while. The staff are very friendly

Absolutely disgusting meal £35 spent on delivery order chips tasted like they had been there for over a week curry was full of water and even the bottle of coke was flat. Phoned to tell them and had attitude back over the phone.

Food wasnt very warm and didnt taste fresh. I threw kost away, disapointed

The food was half an hour late and it was cold when it got here

Food was good and hot . Only issue Paid for 2 popadoms only got 1 .. ☹️

By far the best Indian takeaway in Swansea, food always arrives hot and it’s not long before it’s on a plate. You can tell everything is cooked fresh to order, highly recommended!

Lovely, spicy and tasty food that arrived on time with excellent service. Will order again soon!

Brilliant as usual, fast delivery great food.

Really late delivery, food was warm not hot. Tried to call restaraunt no answer only to find on the net they closed before the delivery time. Driver couldnt give a care about being 45 minutes late and stated really busy and shop now closed and any complaints take up with just eat.

By far the best curry we have had from here, was amazing.

We have ordered here many tines before, but this time it was not great food was different and chips were terrible.

Polite staff, prompt delivery. However: None of the £3 worth of mint dip and mango chutney ordered arrived for the approx £7 worth of Naan's/Popadoms. Onions in main curry undercooked, too. Avoid. Much better value available in Gorseinon/Gowerton area if you order via phone if you avoid JustEat.

Food was good after we warmed it up as it was freezing

Both me and my partner really enjoyed the food tonight, first time trying the restaurant out as a takeaway, tasted really nice loads of flavours. Will definitely be coming back for more!

45 mins late. Really poor service.

Food was delivered on time and hot. This is our favourite Indian restaurant, you can clearly tell the food is cooked fresh. The taste of every dish is absolutely outstanding. Highly recommended

Lovely people, lovely food as always.

Did not respond to request on area set aside for special requests

We order from here all the time but today was extremely slow. Waited an hour and half for the food. The driver clicked arrived on the app when the food wasn’t even here, that’s quite bad

Delicious curry delivered on time and hot. Will definitely use again on my next visit to Swansea

Food was absolutely delicious. Food arrives on time and hot. As always a very happy customer. Thank you

All the food was lovely will definitely order again

Outstanding flavour quality food and service, thanks 👍

Carton full of floating grease. Very poor quality. Ignorant staff. Would not recommend. Give this place a miss

All the food was cold .i live less than a mile always straight in the bin

Food lovely as always, it was an hour late but when I called it was on its way, literally came 5 mins later. Must of been really busy and with the weather being rubbish I’m amazed they were as fab as they were! Thank you!

The food was amazing as always . Love it .

Food always lovely. Lovely service. Lovely staff. That's a lot of lovely!

Been going for years, great food and great service

First time ordering from Bono Phool, and I was impressed! Very tasty favourable meal, very much enjoyed! Arrived within the estimated time by a friendly member of staff. Would definitely recommend.

Excellent meal and speedy delivery. Good customer service .

Half of the order missing, chicken under cooked, won't be ordering again! Phoned and promised another delivery and nothing