Based on 1.623 opinions finded in 4 websites
Based on 1.623 opinions finded in 4 websites
Opinions
Ordered food here tonight 16/8/24 after taking time deciding which take away to use. Food didn’t turn up and when I rang several times it was clear that no one was going to answer as it’s close to closing. Many thanks for ruining our Friday night and congrats on losing a local customer.
Alan Quin . 2024-08-16
MORE AT Google
weirdly asked to pay for a extra mint sauce giving a total of 3 sauces when none were required?
Nigel . 2024-07-19
MORE AT Just Eat
food was really nice, but I paid £3.50 for a bottle of what I'd have guessed was branded diet coke only to be ripped off by the cheapest make coke I've ever seen, company called Barr (never heard of it) had a £1.19 price tag on it and the taste wasn't worth 20p.... really disappointed by this and won't be ordering again from them based on this!!!!
Mark . 2024-07-14
MORE AT Just Eat
Can’t fault it. First time ordering and it was lovely!
Ethan . 2024-06-16
MORE AT Just Eat
The prawn puree was ok. However the chicken shakuti was very strange - the chicken tasted gritty and when I opened the pot it was two layers of different sauces, like a tikka sauce on the bottom then they had poured korma sauce over the top (it was described as spicy yet creamy sauce). The sag rice was awful, really soggy and puddles of water in it. Couldn’t eat the main course and it went in the bin. Very disappointing.
Helen . 2024-05-29
MORE AT Just Eat
The starters and mains are very refreshing
Chloe King . 2024-05-25
MORE AT Google
I’ve ordered from here numerous times before - the food has always been fab. However, this evening despite ordering at 4.30pm and a delivery of 6pm confirmed, my ordered turned up at 7.45pm - stone cold (not warm in the slightest) and inedible. The entire order was thrown away. I raised a dispute with Just Eat - and a small refund was offered. Completely unacceptable. Unfortunately, I won’t be ordering from here again.
David . 2024-05-18
MORE AT Just Eat
Don't bother with this place delivery was 1 hour 20 mins early. Food was totally bland the vindaloo was just curry sauce with Narga pickle in it. Will not ever use this place again don't waste your money.
LOUISE . 2024-04-14
MORE AT Just Eat
Very disappointed this evening. Normally food is lovely. Ordered via Uber eats. Took almost 2 hours and we live in the same village. chips were cold, onion bajis were hard and dry as if reheated. Jalfrezi was extremely spicy. Although nan bread popadoms were fresh.
Hayley Rebecca . 2024-04-12
MORE AT Google
absolutely appalling, I always used to love this place but 45 minutes is a long time and not even an apology, food was cold so went in the bin, I could have heated it up I suppose but, the whole getting it delivered hot was what I was looking for though will not be ordering from here again...
Steven . 2024-03-09
MORE AT Just Eat
food was nice but took 2 hours to arrive
Mark . 2024-03-02
MORE AT Just Eat
Great food delivered on time - thank you 😊
Adam . 2024-02-25
MORE AT Just Eat
Tell driver not to park in my driveway, have told him twice already
Paul . 2024-02-22
MORE AT Just Eat
Excellent food, they have the best Korma in swansea, and the murgh marsala was fab
Peter . 2024-02-18
MORE AT Just Eat
Everything was delicious except the chips. They had a greenish tinge to them and didn't look appetising.
Rebecca . 2024-02-15
MORE AT Just Eat
it's my first time to order from you and I really appreciate the meal and I will be coming back
Paul . 2024-02-09
MORE AT Just Eat
What more can I say food was fab and as usual Karim was a super waiter!! love you all 😉
Kim Williams . 2024-01-28
MORE AT Google
Onion bahji must have been cooked and re cooked. Hard as anything so wasn’t eaten unless we wanted to loose our teeth. No mint sauce that came with any of it either. Chicken slightly undercooked in some of chicken found after biting into it. Clearly could tell from the bite before spitting out and confirming from the eyes. Rice was fine and popadoms were fine however again Jo mint sauce. Food was warm ish when got it. Safe to say I have been put of Indian for a while. And when I pluck up the courage I won’t be ordering from there again. Waste of food that was thrown out.
Claire . 2024-01-27
MORE AT Just Eat
Please tell driver not to park in my driveway very rude
Paul . 2024-01-14
MORE AT Just Eat
Delivery late but not a major. Food arrived cold , items missing , curry sauce thin and watery , no flavour , not worth cost at all
Gemma . 2023-12-27
MORE AT Just Eat
Lamb Tikka not as advertised or expected
Catrin . 2023-12-09
MORE AT Just Eat
Rang up 2 hours after ordering to find out they hadn’t even cooked it, requested money back got £3 hardly enough for a £50+ meal. Food was lovely but hard to enjoy when it turns up so long after ordering. Literally just smashed it for survival, family’s crying now thanks.
Meredith . 2023-12-09
MORE AT Just Eat
Ordered a take away for delivery at 8.30pm through the app. At 9.10 no sign of food and no communication. Rung to be told that firstly they had no record of our address for delivery, and secondly had no record of the name on the order. The person on the phone was very aggressive and shouting. I said that if the order hadn't arrived by 9.30 then not to bother as it would have been too late. Food turned up just after 9.30. Delivery driver accused the restaurant of lying . Part of the order was missing (peshwari naan) and what was delivered was tasteless. Would not recommend overall. No redeeming features.
Amanda P . 2023-12-05
MORE AT TripAdvisor
Over an hour late, was piping hot though
ADAM . 2023-12-02
MORE AT Just Eat
Good food but not the best dining experience. I went for a sit down meal, it's a really cold day in December and we immediately noticed there was absolutely no heating on. We all sat down and eat with our winter coats on and were cold. The guy who served us was miserable, didn't ask us for drinks and was just a bit moody. The food however was really good and tasty and I could understand why there were so many people there for takeaway. The price was also really good tbf but I rather pay a bit more and sit in a warm restaurant. Would go back for takeaway but not dine in.
Jack . 2023-12-02
MORE AT Google
Food was late, chips were cold but everything else was warm and nice.
Elliott . 2023-12-01
MORE AT Just Eat
Tasty meal. My default Just Eat takeaway
paul . 2023-11-24
MORE AT Just Eat
Food was tasteless and awful. Had to call restaurant twice as they were so late. When food turned up the chicken korma was missing. The food was cold and had no flavour. It was the worst meal I have ever had. I would like a full refund.
Gethin . 2023-11-18
MORE AT Just Eat
Lovely food. 1 dish wrong but all sorted. 10/10
spencer . 2023-11-04
MORE AT Just Eat
First time delivered Kate and after calling was treated rudely
Paul . 2023-11-03
MORE AT Just Eat
Lovely food highly recommended
Chris . 2023-10-15
MORE AT Just Eat
Chips was barely warm, chicken was dry other than that the curry spice was lovely rice and naan was nice,delivery time was on time.
Melissa . 2023-10-14
MORE AT Just Eat
Excellent food and easy to order. We got free delivery as our order was over £30 and free onion bhajis. A nice touch.
Bronwen . 2023-10-01
MORE AT Just Eat
Order pancake roll 350 pound 2 tiny ones came won't order again from therev
Caroline . 2023-09-30
MORE AT Just Eat
Food was good bit late will only let you say 5mins on the review. Unfortunately the opinion bjajai were disappointing soggy. We have had them before they were great
Michelle . 2023-09-29
MORE AT Just Eat
Food was really nice and arrived hot. The kebab platter was over priced for four pieces of cubed meat
Paul . 2023-09-15
MORE AT Just Eat
Only half of the order was delivered, and when the other half arrived, the first half was cold. Phoned them to say this man was incredibly rude, apparently its my fault cant reheat it myself, he called me a weirdo and told me i was wasting his petrol money from the delivery driver (even though i paid for delivery). Requested refund and will not be ordering from there again
Rachel . 2023-09-10
MORE AT Just Eat
Lovely delivery man. Food is always on time or before the estimated delivery time. The food was, hot and good quality also. Thank you
Kelly . 2023-09-03
MORE AT Just Eat
Just had a takeaway from Bonophool. Excellent - meant our family get together was all the more enjoyable ! Delicious food and delivered to the door without any issues!! They willl definitely be our takeaway from now on ! 😁
Angeleen Rees . 2023-08-19
MORE AT Google
Nice birthday meal and can bring your own drinks.
Janice Jones . 2023-07-26
MORE AT Google
Not to usual quality as found it quite watery on this occasion, but flavour good and delivered hot
Paul . 2023-07-22
MORE AT Just Eat
Really enjoyed, though i did find the murgi masala a little bland this time, it’s normally much better
Peter . 2023-06-05
MORE AT Just Eat
Order was incomplete as did not have any chilli peppers as requested Detail detail detail from the first to the last order
Paul . 2023-06-01
MORE AT Just Eat
Friendly gentleman delivered. Food was lovely will have it again 😍👌
Cath . 2023-05-05
MORE AT Just Eat
Delivery was fast... unfortunately that was the only good thing. Food was cold and extremely bland. Really no flavour to any dish ordered. Won't be returning.
Calum Jones . 2023-04-30
MORE AT Google
Mint yogurt had no mint was just yogurt. Chips were rock hard. No a very tasty meal this time.
Marc . 2023-04-22
MORE AT Just Eat
Food isn’t as good as it once was. Time to start looking elsewhere.
Joe . 2023-04-12
MORE AT Just Eat
Excellent food and delivery. Our go to Indian Restaurant.
Bronwen . 2023-04-10
MORE AT Just Eat
Green chips, why??? Foul, saved around 10 of them for the dog as were inedible. Won’t be ordering again. No need!!!
hayley . 2023-04-06
MORE AT Just Eat
Arrived hot, before estimated time tasted fresh and was quality
Paul . 2023-04-02
MORE AT Just Eat
Amazing experience!!! Rung to see the wait time on delivery, was advised of a time and it was earlier than that! Extremely tasty food and lovely staff
Victoria Thomas . 2023-03-17
MORE AT Google
Food arrived piping hot and just before allotted time. We’ve had a few takeaways from this establishment and I can honestly say it’s the best restaurant around. Everything tastes fresh and bursting full of flavour. The naan bread is cooked to perfection and the poppadoms are crispy. Highly recommend, you won’t be disappointed!
Rhys . 2023-03-17
MORE AT Just Eat
Walked in and the gentleman was on his phone talking to his mates via his ear pobs and sat in the restaurant area, not ready to serve me or welcome me. The menu has a good offering but the food was not all that great. The chicken was tough and the rice was overcooked, making it soppy and not edible. The papadam I ordered must have been a day if not 2 days old, it was all soft and soggy, not crunchy at all. Won't buy again.....
Nathan Davies . 2023-03-13
MORE AT Google
Food was great but just later than estimated and that was already 1.5hrs after ordering
Chris . 2023-02-18
MORE AT Just Eat
Was cold and watery not very nice, disappointed
Karen . 2023-02-17
MORE AT Just Eat
Food was fresh, tasty and hot. Delivered on time and all correct!
Graham . 2023-02-15
MORE AT Just Eat
By far our favourite takeaway. Delicious!
Jane . 2023-02-11
MORE AT Just Eat
Fabulous quality food once again and the delivery driver is so friendly. Would definitely recommend Bonophool.
Bronwen . 2023-02-04
MORE AT Just Eat
Food was hot, fresh and of an excellent standard. Really enjoyed and will definitely eat from there again!
Graham . 2023-01-28
MORE AT Just Eat
King prawns were waaaaaaaay gone they stank of ammonia even then I thought it was me but no they were definitely bad 🤢 can kill someone with this… awful
Nathan . 2023-01-19
MORE AT Just Eat
Best Indian I had for a long time, piping hot and full of flavour and it was delivered early
Daniel . 2022-11-28
MORE AT Just Eat
One of the best Indians I have had In a long time
Theo . 2022-11-25
MORE AT Just Eat
Even though my food was a little bit late, it was still piping hot and was absolutely outstanding as it always is from this restaurant, been eating at this establishment for 20+ years and the quality has never changed over time.
Steven . 2022-11-25
MORE AT Just Eat
Every dish and every side was sensational. Delivery was very quick for such a large order.
Simon . 2022-11-09
MORE AT Just Eat
Absolutely gorgeous tasty and hot food. Haven't bought from here for a while until a couple of days ago but very glad I returned! Beautiful and thoroughly recommended!
Paul . 2022-11-07
MORE AT Just Eat
Fabulous food. Always top quality. And what a delightful delivery man! So friendly. Definitely our go to choice for a take away.
Bronwen . 2022-11-05
MORE AT Just Eat
Covered in grease that's all I could taste in the prawn buna absolutely awful too greasy swimming in oil....not a curry just oily food
Karen . 2022-10-30
MORE AT Just Eat
Always great tasty food, have ordered here for over 7 years and have not once had a bad meal. Yes there can sometimes be a wait but this just goes to show how popular and busy they are, always a good sign.
zoe . 2022-10-29
MORE AT Just Eat
Best curry I have had in a while. The staff are very friendly
C O . 2022-10-29
MORE AT Google
Absolutely disgusting meal £35 spent on delivery order chips tasted like they had been there for over a week curry was full of water and even the bottle of coke was flat. Phoned to tell them and had attitude back over the phone.
Carly May . 2022-10-15
MORE AT Google
Food wasnt very warm and didnt taste fresh. I threw kost away, disapointed
Lisa . 2022-10-14
MORE AT Just Eat
The food was half an hour late and it was cold when it got here
Charlotte . 2022-10-02
MORE AT Just Eat
Food was good and hot . Only issue Paid for 2 popadoms only got 1 .. ☹️
Norma . 2022-09-23
MORE AT Just Eat
By far the best Indian takeaway in Swansea, food always arrives hot and it’s not long before it’s on a plate. You can tell everything is cooked fresh to order, highly recommended!
Rhys . 2022-09-13
MORE AT Just Eat
Lovely, spicy and tasty food that arrived on time with excellent service. Will order again soon!
Claire brown . 2022-08-27
MORE AT Google
Brilliant as usual, fast delivery great food.
Jack . 2022-08-24
MORE AT Just Eat
Really late delivery, food was warm not hot. Tried to call restaraunt no answer only to find on the net they closed before the delivery time. Driver couldnt give a care about being 45 minutes late and stated really busy and shop now closed and any complaints take up with just eat.
Chris . 2022-07-30
MORE AT Just Eat
By far the best curry we have had from here, was amazing.
Jay . 2022-07-24
MORE AT Just Eat
We have ordered here many tines before, but this time it was not great food was different and chips were terrible.
Matthew . 2022-07-23
MORE AT Just Eat
Polite staff, prompt delivery. However: None of the £3 worth of mint dip and mango chutney ordered arrived for the approx £7 worth of Naan's/Popadoms. Onions in main curry undercooked, too. Avoid. Much better value available in Gorseinon/Gowerton area if you order via phone if you avoid JustEat.
Ben . 2022-06-30
MORE AT Just Eat
Food was good after we warmed it up as it was freezing
Richard . 2022-06-19
MORE AT Just Eat
Both me and my partner really enjoyed the food tonight, first time trying the restaurant out as a takeaway, tasted really nice loads of flavours. Will definitely be coming back for more!
Rory . 2022-05-31
MORE AT Just Eat
45 mins late. Really poor service.
Paul . 2022-04-27
MORE AT Just Eat
Food was delivered on time and hot. This is our favourite Indian restaurant, you can clearly tell the food is cooked fresh. The taste of every dish is absolutely outstanding. Highly recommended
Rhys . 2022-03-31
MORE AT Just Eat
Lovely people, lovely food as always.
Sam . 2022-03-29
MORE AT Just Eat
Did not respond to request on area set aside for special requests
Paul . 2022-03-27
MORE AT Just Eat
We order from here all the time but today was extremely slow. Waited an hour and half for the food. The driver clicked arrived on the app when the food wasn’t even here, that’s quite bad
Hy . 2022-03-27
MORE AT Just Eat
Delicious curry delivered on time and hot. Will definitely use again on my next visit to Swansea
Steve . 2022-03-22
MORE AT Just Eat
Food was absolutely delicious. Food arrives on time and hot. As always a very happy customer. Thank you
Rhys . 2022-03-18
MORE AT Just Eat
All the food was lovely will definitely order again
Claire . 2022-03-05
MORE AT Just Eat
Outstanding flavour quality food and service, thanks 👍
Reg . 2022-02-28
MORE AT Just Eat
Carton full of floating grease. Very poor quality. Ignorant staff. Would not recommend. Give this place a miss
Devongirlabout . 2022-02-22
MORE AT TripAdvisor
All the food was cold .i live less than a mile always straight in the bin
justin . 2022-02-19
MORE AT Just Eat
Food lovely as always, it was an hour late but when I called it was on its way, literally came 5 mins later. Must of been really busy and with the weather being rubbish I’m amazed they were as fab as they were! Thank you!
Sarah . 2022-02-18
MORE AT Just Eat
The food was amazing as always . Love it .
David . 2022-01-01
MORE AT Just Eat
Food always lovely. Lovely service. Lovely staff. That's a lot of lovely!
Jennifer . 2021-12-20
MORE AT Just Eat
Been going for years, great food and great service
S H . 2021-10-29
MORE AT Google
First time ordering from Bono Phool, and I was impressed! Very tasty favourable meal, very much enjoyed! Arrived within the estimated time by a friendly member of staff. Would definitely recommend.
Emily . 2021-10-16
MORE AT Just Eat
Excellent meal and speedy delivery. Good customer service .
Kathryn . 2021-10-14
MORE AT Just Eat
Half of the order missing, chicken under cooked, won't be ordering again! Phoned and promised another delivery and nothing
373geraintb . 2021-10-08
MORE AT TripAdvisor
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The worst food that I have tasted in Swansea. I have ordered chicken biryani and tandoori chicken, tandoori was like rock I don’t know how many days it was in the freezer he just kept it in the microwave and gave it to me. Feels like vomiting. And the entrance carpet is like a mouse trap. It’s full of grease and I literally feels like I’m walking on the gum pad. Disgusting man, never ever even try to order from this restaurant 🙏🏻. Genuine review please don’t waste your money.
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Charged my friend for a main dish when he CLEARLY asked for a starter. When we brought up the situation they said it our fault when it wasn't and they started raising their voices and in the end swearing at us. They didn't even give us our money back. They were plain disrespectful.
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Been a regular customer for years both myself and all my family tonight we had a biriani and I have to admit it was awful... it was bland no flavours at all hardly anything other that rice onions and about 2 potato's which were under cooked honestly awful. I don't know if you may have a new chef but we as a family won't be returning as this was the same last week when other members of my family had food it's changed and not for the better sorry but you are going to loose alot of customers