Bon Pan Asian in Stoke-on-Trent

Good value restaurant providing an adequate choice of good quality food .

Excellent succulent turkey meal deal, was piping hot and delicious, great value for money

First time for me and really enjoyed the food

This place is absolutely amazing a wide range of different types of food available and great atmosphere the staff are very friendly and polite we went just the other week and I'll definitely recommend this place to all foodies

Great value for money with a wide range of Asian (and some European) cuisine on offer. Having visited more than once I can confirm that the quality of the food, for such a high volume dining capacity is surprisingly good.

Good value for money So many different cuisines at play, you got loads of options to choose from Staff were nice Quality of food was good

It was amazing being my first time to visit the place..

Food is average, some of it was cold, plenty of choice though, even on what seemed to be a reduced menu for lunch. My main issue is waiting 10 minutes to be served at the bar, it was 12.15 on a Friday lunch and not even busy, very frustrating

Brilliant food before a movie great range of food highly recommended

The tepanyakki is amazing! Staff are friendly, no complaints

Celebrating granddaughter and my birthdaywith rest of family (5) Always enjoy Bon Pan Asian. Plentiful choice of food, all well prepared, Dining area always clean and well staffed.

Needs to state on the websites that it has limited menu at lunch times

As always it's amazing. Clean, tidy, staff are great. Always cleaning the tables and topping food back it.

Lovely dishes but a little bit dry for my taste, plenty of options, and the trays were filled up quickly after emptying . Aswell the plates from the table were taken away very quickly. The minus point from my point of view was the ice cream water bowl. The water was looking very bad, and I didn't had the courage to use the tool provided to scoop out the ice cream.

A very good all you can eat restaurant very nice food and a wide choice of different dishes and deserts would recommend it

Always very busy so be sure to book a table first, staff are very keen to help and always on hand. Great place for large groups.

If you like 'eat as much as you like' in a modern-ish setting with an "Asian" bias (however you interpret that) then this may be your place. If you like great food at a price that reflects the quality of what you're eating, then go elsewhere. There are cheaper "eat as much as you like" places, and there are places that do MUCH better quality food.

Very disappointed with the poor quality of food, Some chicken was so overcooked it was inedible. Everything was just about warm. The only thing we enjoyed were the cakes, a great selection and well presented. The restaurant itself was excellent but staff were miserable and not welcoming. Not worth anywhere near the £45 for lunch, won’t be returning.

You need to book ! Why is not on website this? Otherwise you end up waiting 1hour.

Absolutely brilliant. 👍. 👍 🤗 🙏 😘 👏 🌹 🌈

Plenty of food to choose from in the evening, teppenyaki and desserts. It's self service. Cost has gone up by about 20% but still reasonably priced. They do student discount 10%. There's paid parking nearby.

Came here for a relaxing meal after a long day at work, number 1 service is amazing from the staff all friendly & helpful. And very efficient. The let down, filling my plate with food & then having to wait 10mins for there to be sweet & , our sauce. On a busy evening surely this should be filled up constant. My food going cold while I wait for sauce. Not good enough for that reason. Food quality was good, and desserts especially very good. Let down by the atmosphere of screaming, noisy irritating kids running around causing chaos. Other than that, ok

We attended today and there were two incidents in which has made us say we will never attend again. 1, we were literally still eating and because one person had finished the lady came over and took all the plates whilst saying are these done with and before we could answer she was gone with the plates, 2, as we waited for our other person to come out of the toilet before leaving, we waited behind the cake section looking around and the man in the middle kitchen area where they cook the pizzas and chop the vegetables we watched him chopping four cucumbers up at once (which fair play to him I wouldn't of been able to do it) he dropped two of them on the floor he looked around to make sure he wasn't seen by staff members and picked them carried on chopping them and then added them to the rest so you never know if you've eaten something that's been on the floor 🤮🤮 SO WE WILL NOT BE ATTENDING AGAIN IT USED TO BE A LOVELY PLACE AND HAS GONE DOWNHILL

We attended today and there were two incidents in which has made us say we will never attend again. 1, we were literally still eating and because one person had finished the lady came over and took all the plates whilst saying are these done with and before we could answer she was gone with the plates, 2, as we waited for our other person to come out of the toilet before leaving, we waited behind the cake section looking around and the man in the middle kitchen area where they cook the pizzas and chop the vegetables we watched him chopping four cucumbers up at once (which fair play to him I wouldn't of been able to do it) he dropped two of them on the floor he looked around to make sure he wasn't seen by staff members and picked them carried on chopping them and then added them to the rest so you never know if you've eaten something that's been on the floor 🤮🤮 SO WE WILL NOT BE ATTENDING AGAIN IT USED TO BE A LOVELY PLACE AND HAS GONE DOWNHILL

One of the best buffets I have experienced, love the teppanyaki, Great value for money

My new favorite place to eat! I've been to many places around the world and many all-you-can-eat buffets, but this one is my #1 so far! My previous favorite place was a Brazilian grill restaurant in Cozumel Mexico, which is almost as good. The food selection, the service, the interior, everything is great!

Told lady we've never been before she said nothing as far as what to do. Staff were walking into you, also nearly walking into you with trolleys. Tables very close to together. Good food.

Pretty bang average, been a few times but it’s very over priced for what it is. The thing that really bothers me is the pizza, i think a toddler could make a better pizza, hardly any sauce or cheese every time I’ve been. If you pay a lot of money you expect good quality and better standards for customers.

The food is legit just bland, could have cooked better at home. Wasted money and time. And there's no sushi.

Rather busy, but, worth the wait. Good food selection and all cooked well and nicely presented.

I've used this restaurant for years,but it starts to lose interests. They removed a lots of the food that was in there and if you making reservation they still put you on hold.

Great selection with good value for money. All our selections were delicious. Helpful staff. Clean, well laid out fresh display. Will definitely visit again.

All you can eat buffet with a mix of types of food with something for everyone, generally decent food, but unless you are really hungry a little overpriced, but good for those in a group with different preferences. Drink options are very limited and higher priced than a bar even though there is no table service.

A varied range of food. You pay 20 lire and eat as much as you want and what you want.

Me and my son grandson's daughter in law had a fantastic time it was clean enough space for my powerchair we left full up the food was great I would recommend it to anyone can't wait go again , the tables where kept clear by staff but not overwhelming like at some other places

Went to celebrate a birthday. Food was awesome. Deffo going back again!

We took the family for a treat but wished we had stayed in with a takeaway. The food was overpriced and very average. Some foods should have been replaced as they looked very dry or just the dregs of the bottom of the containers and stayed that way for the duration of visit. A lot of kids had no parental supervision, so the desert area was carnage and not appealing after watching a couple of children messing around in the area. Staff were friendly and attentive at the table. Certainly won't be returning anytime soon.

I'm always disappointed I really don't know why I keep going back, it's almost like every 18 months the memory has faded to such a point that I go again. This time the duck for the pancakes has been replaced with pork and how can you mess up a custard slice? well they have, some kind of foaming vanilla paste betwixt the cardboard from a cereal box. If future me is reading this don't bother going back again.

Over priced in the day for the lack of food available

Quality of food varies from great to very poor. A good day out if it's quiet, but it becomes massively overwhelming during the holidays due to kids and large families. Ended up having food slunh near me and other customers shoving me a lot, which while not the restaurant's fault definitely effected the atmosphere. Good to a fairly cheap meal out, but plan the time you visit carefully.

I had a lovely time visiting with family and enjoying all the great dishes, however if you're going to go I wouldn't recommend at lunchtime as the food is limited to a fewer range. Overall, would go many times again! Thanks :)

Like all buffets some of the food were nice and some weren’t. The chicken in the chicken dishes were slimy. I enjoyed choosing which noodles, meat and veg and having it cooked on the Teppanyki grill.

One of the most stunning places I have been to with this type of cuisine. The number of dishes is hugely impressive, you can try dishes found nowhere else, everything is replenished on a regular basis, a wide selection of seafood. The queues in front of the premises speak for themselves. A must-see if you're in this area!

Lovely place to eat with the family and the friends as well

Once again I had a brilliant meal at bon pan on Saturday, there were plenty of options to choose from and the food was hot and fresh. The crispy duck and pancakes are a highlight from the evening, love how they allow you to assemble them yourself so you can add what toppings you want to them m the food on the buffet was topped up every hour or so which was nice to see during the visit here. The restaurant was clean with staff being very efficient tidying up after customers. Reception and seating staff Lucie and Maria were helpful and polite, along with the bar staff you quickly made our cocktails to a good quality. Once again I look forward to my next visit here.

Came to bon pan thursday evening, had a presant experience, there were a large variety of dishs to choose from, especially the tepanyaki. For £18.99 per person for all you can eat is a bargain, especially when you can only get one meal from other places for around the same price. The staff were also friendly, especially the nice young blonde girl on the reception desk, who was very helpful when we first arrived. Overall it a brilliant dining experience especially if you are coming as a large group, as they have plenty of space to accommodate grpups larger thsn 20 people.

This has to be the worst buffet I have ever been to. They (Bon) have a branch in Intu Dudley which I have been to and it was 10 times better than this place. Genuinely, all the food was low quality, often dry and cold. I could not believe how poor it was. So much so that I am actually sat in the restaurant whilst writing this and am actually taking the family next door to Nandos now after paying £70 odd for nothing here. Even the drinks were poor and tasted like Rola Cola (for those old enough to remember) Lesson learned- never to be repeated again!

So once again I pride myself on honest reviews. However do stress it's jst my opinion. So was over in the area for wedding the next day and decided to give this place a try due to spending the whole next day I'm the hotel. Decor is great and really does give the place a good vibe and feel However for me that's where it stops. Food - tasteless and bland at best. Ribs where that dry you could use as sand paper. Overall the food was extremely poor and very much a disappointment. The quality side of things. However choice was plentiful and something for everyone Staff - fine as you would exepxt for this type of place. Busy and just general doin what they need to. - toilets where discugusting as you can see from my picture I used the disabled toilet due to the sate of the others and I entered at 7.55 sigurte states checked at 7.45 so clearly not attentive as left bin full and floor full of something and very slipply. Also baby facilities unclean and I guess not sanitised. All in all very poor and will not returne I'd suggest spending £45+ else where or a stander pub dinner. Very disappointed.

Our experience at bon pan was perfect. From the service of the staff, to the quality of the good, everything was great. Having not been for a few years I thought it may have tired but the decor and cleanliness was immaculate. A credit to the potteries and definitely recommended

Good selection, staff are very polite

Amazing 5stars open buffet restaurant.

Lovely food, great atmosphere, friendly staff, clean restaurant.

Great place to eat, with something for everyone. English food, Indian food, and Chinese food,they will even make you a stirfry with ingredients you select. Cheeses, meeats, crackers, pizza, and finger foods for the children, such as nuggets, onion rings, hash browns. Not forgetting the various fresh salad and fruits available. Just remember to save food for the extension selections of deserts they offer, to many to mention 😍. Staff are always polite and friendly, and the restaurant is clean and tidy. Highly recommend Bon Pan whether it's just a catch-up with friends or a reason for celebrating.

Very poor food quality and choice plus a lot of cold food very off putting

Great range of food from curry to roast. Food freshly cooked in front of you. Fair price and good for families. Highly recommended.

Clean quiet atmospehere, nice food for the price.

Not impressed. Arrived 6.45. . Most food ran out. Slow to refill. Had to keep asking for refills. While waiting your own food on place goes cold. No plates out..and when there were some-to hot for dessert. Hardly no desserts left, and when asked they have ran out..unless u want fruit ! Most food cold.. Toilets filthy.. Waiters and waitress good... Won't be back in a hurry!

I recently visited Bon Pan Asian Restaurant in Stoke-on-Trent and had an exceptional dining experience. The environment was top-notch, with a clean and inviting ambience that made me feel comfortable and welcome. The staff provided excellent service, attending to every detail with friendliness and professionalism. As for the food, it was simply amazing! Each dish was flavorful and beautifully ambience I will be returning next time. Highly recommend!

The usual all buffet food. Nothing bad but nothing excellent either.

Food very salty and now expensive

Everything about this restaurant is just out of this world. I really enjoyed myself the welcome, the service and the food was just lovely.

Lovely place to dine, always a delight

It's a good place to visit now and again or if there's a few of you meeting for any occasion. There's lots of choice so you'll be sure to leave there full. Good desserts too to top it off. The downside to it is that there is no free parking so that adds to your bill which isn't cheap either but still reasonable for this day in age.

Very friendly and polite staff. Good selection of good food. The big windows and elevated position of the restaurant give a good view

First time here on Sat. All good on everything. Plenty of food choices and well laid out. Staff are fast-working but polite and attentive. Thanks for availing an excellent venue at such an affordable price.

Nothing good about this place cold or look-warm food, poor customer sevice Staff standing around stairing at you Would not ever return was sick after the meal

This must of been a bad day thought it was over priced food was warm at best and the service what service you ask for a little help and get grunted at and ignored would not recommend on this visit

Brilliant. Great food,service and atmosphere

Some of the best Indian food I've tasted in a good while.

Very little vegan options. Basically curry sauce and chips were the only options the last time I enquired

Is what it is good selection of food from around the world some could be hotter but it is buffet style grill was great but seemed to take forever not exactly reasonably priced

All you can eat buffet. Lots of asian food but unfortunately there is no sushi 🍣 options, at least at lunch time.

Food not great quality and selection isn't great compared to there buffet restaurants we've been to. Bit of a let down really

Great place Great atmosphere clean and inviting highly recommended

Very cheap bland food. Poor customer services. Avoid!

After spending over £100 on a meal with my family we ended up all leaving hungry and disappointed. Food was very poor quality , a lot of it was cold! Couldn’t believe how bad the pizzas are! The photos is suppose to be a vegetable pizza. They can’t simply get a pizza right so you can imagine what the Chinese and Indian food is like! I would not return here. Food is disgusting and the man who seated us was rude and lacked people skills.

Good Spread across various cusines. Decent vegetarian options

I ate too much, I was sick, I ate too much again. It was a whole thing. Good stuff.

We had a table for 2 people, everything was wonderful there are a lot of options to choose from. Especially the one in the teppaniaky section was very delicious, the Romanian chef was very friendly, he helped me choose all my portions, we will definitely come back....

It's very lovely in there the staff are wonderful and the food is very good

We had dinner here for 3 nights. We were staying at the double tree by hilton hotel while visiting alton towers; this restaurant was the perfect place for dinner to go with that combination, would recommend for anyone else doing the same. The food was all fresh and really nicely marinated. Good selection of healthy options and vast variety of different types of food. Deserts were also really good; lots of treats and some really good fuit options (i particularly like the lychees). Surprised by the mixed reviews; personally would highly recommend.

Absolutely shambolick, food was awful cooking staff were nothing but rude and arrogant food was cold nothing was fresh and was sat there for hours used to be very good previously but nothing but a down fall only reason service for a 2 was because the cleaning staff were good and so was the receptionist

Been twice and already can't wait to go again. Lovely selection of delicious food.

Very nice restaurant. One of the best of Staffordshire!

Delicious… clean … great service .. will definitely be back … would recommend

Boy has this place deteriorated. I went as part of a large group of (disabled) people. Firstly off, we were put in a private room although there was far more space in the restaurant. It's a large restaurant and had plenty of available tables so many of us felt we were put there to be hidden away. Staff didn't seem very approachable. I didn't realise there was a 3 hour limit on eating time or that the restaurant closed at 9 so we could have booked earlier as we only had a 2 hour time slot having booked for 7pm. Staff then announced at 8.55 that we only had 5 minutes in which to finish at the buffet which wasn't strictly true. Staff then hovered at the door of our room clearly indicating it was time to leave. The vibe was right because,upon leaving the room, it was clear that not only had the buffet closed, they had cleaned up and turned the restaurant lights out too. Food was 'beige' and dry but there was a wide selection of food. I would say, if you're a slow eater like myself that you don't get your moneys worth. It might be better if you attend earlier when food is being constantly freshly prepared and there's a good selection to choose from. Also, those MASSIVE heavy entrance doors are difficult to open under normal circumstances let alone if you use a chair or mobility aid.

Recently visited for a birthday and once again experienced great food to suit all taste buds! We did arrive at 7:30 but was made aware at the time of booking that the food wouldn’t be refreshed after 8pm even though the restaurant closed at 9pm which makes sense. Just beware that the deserts soon disappear after 8pm so get in there early if you have a sweet tooth!

Very nice food, would recommend.

The food, ambiance, and presentation were amazing, and the buffet allowed us to enjoy as much as we wanted. However, the limited halal options were a downside. Among the dishes available, the Chicken Korma stood out as my favorite.

All food good, nice and clean place , friendly staff

Not the best a lot of foods eere low or run out everyone on top of each other really not that good for money

Title: Disappointing Dining Experience: Lack of Vegetarian Options I recently dined there and unfortunately, my experience left much to be desired. As a vegetarian, I was disappointed by the severe lack of options available to me. The limited vegetarian dishes offered were uninspired and lacked variety. One of the few vegetarian options available was the naan bread, which, to my dismay, was burnt and inedible. Despite the culinary letdown, I must commend the staff for their exceptional behavior. They were attentive, friendly, and accommodating, which somewhat salvaged the experience. Overall, while the staff's excellent service is commendable, the lack of vegetarian options and poorly prepared dishes, such as the burnt naan, greatly detracted from the overall dining experience.

Plates, surfaces and toilets were dirty throughout our stay. Staff were fast to tidy up tables though. Food was cold as it had been under heatlamps for a while. Never have I had a Chef raise his voice at me, while being a customer. Very unprofessional. Finally, children running around everywhere, obviously not the venues fault but that's just the kind of atmosphere you can expect.

Toilets not cleaned apparently fro. Previous days mess. (Sign sheet).

Delicious food with wide range of cuisines to choose from. Plenty of restocking of dishes so can feel comfortable with food hygiene and turnaround. Great value.

It was more the after experience, if you know what i mean. Don't know if it was volume of food consumed or something Dicky.

Lovely food plenty to choose from nice friendly staff

A good experience for the family but not super cheap if you don't eat a variety of foods. The quality of food seems to have gone down over the last few years.

Brilliant I loved it definitely go again

No Thai papaya salad, only thing I looked forward too