Bocca Italian Street Food in Leeds

Half of our order was missing we called the takeaway to tell them it was missing they told us we had to pay for the missing order again which we said no we had all the proof on just eat the female staff member wouldn't let me speak and was aggressive and she put the phone down I rang back and asked to speak with the manager he said he would call me back within five minutes we waited for the call nobody rang back so I called them again and they had blocked my number off there system my husband then tried to ring them on my husband's phone and the manager got very angry with him on the phone and told me husband if we wanted another we have to pay again husband told them no we want another sending as we paid for it we got told tough we wasn't getting another one then got laughed at down the phone

Do not ever by anything from this stall, you will be ripped off and disappointed. How the woman had the gall to charge £3.50 for a stale jam donut I will never know!

Awful experience. Order hadn’t been put through when they said it had. Rather than apologise, they were very rude to me on the phone, and spoke to me really badly. Will be avoiding this takeaway.

Visited on Tuesday. Waitress called Sara very lovely and gave us one of the best service we’ve had. Thank you for that