Bluebell Bakery And Cafe in Belfast

Maggie Mays was recommeded to us before we came to Belfast. It was a five minute walk from the hotel and our first stop after arriving at lunchtime. The service was fab, the food was amazing. Hubbies had the Titanic burger and I had the soup of the day which was Chicken and veg. I have not tasted soup like it since I was a little girl. Absolutely delicious, the bread served with it was lovely too, more like cake....fine with me!

I was in Belfast last December for the first time…. (I am from Cork) the breakfast experience started in the queue waiting for a seat, it was a cold Sunday December morning, when staff handed out little hot chocolates (for free), went in ordered, paid. The staff were SO NICE, SO FRIENDLY, SO SOUND and had a great sense of humour!!! The food was 12/10 absolutely not one fault. It was by far the nicest breakfast I have ever eaten out!! I think about it regularly hence the review almost a year later. Hopefully I will get the opportunity to go again. Food, customer service and setting 12/10.

We went to the Merchant Hotel for a pre dinner birthday drink as a treat around 4.30pm our dinner was booked for 5.15pm. Our table had the reminants of the previous party, empty glasses and half eaten nibbles. A waiter came and took our order but didn't bother to clear or clean the table. He then took an order for a couple beside us. The couple beside us were swiftly served a pot of tea with nibbles and glasses of water. At 5.05pm I went to the bar area and advised we haven't received our order and we were ready to leave. The drinks arrived at 5.10pm delivered to the drink stained table which we literally had to drink in one go as we were going to be late for our meal and over £30 worse off! Lots of suited staff walking back and forwards looking important but not really doing very much. Maybe when you see customers looking around for assistance you might want to try and help. Service appalling for a Saturday afternoon, dread to think what the evening service is like! Disappointing start to a birthday celebration.

Went on Wednesday 29th Nov. Food was amazing as always and the two girls serving were exceptional. My son is special needs and they interacted so well with him. He is non verbal (one word answers sometimes) but they asked him what he would like and he replied chicken. They were extremely helpful,pleasant and very welcoming. So thank you for our experience as we don’t get to do family meals often.

Great choice of local food down a nice entry. Staff were very friendly and it seemed popular. Would go again and good coffee