Nº 1136 in 1266 in Hackney
Nº 33 of 39 Other international cuisines in Hackney
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1 Opinions
Very aggressive behaviour from one of the cocktail makers behind the bar (wearing a flowery shirt and sunglasses). Needless to say, hostile service and I am never going back. After waiting 40 minutes, I decided to leave without my cocktail. I understand that it takes time to make cocktails especially when it is busy. But what I don't expect is, after enquiring about where my cocktail was, having a glass waved in my face saying "Here it is. Your cocktail is coming next" only for my cocktail to never appear. This happened several times and, after remonstrating with the cocktail maker, he became very aggressive insisting that my cocktail was coming. This is no way to treat your customers. I don't mind waiting an hour for a cocktail if the staff treat me properly. What you should have done is accept that you were understaffed and apologise for the wait (maybe offer some free olives or something?) instead of getting so defensive. This is a local bar, not some bar in Shoreditch, and you are not going to build up any loyal customer base with service like this. Maybe get your staff to do some work experience at the Elderfield so they can learn how to treat your customers properly?
12 Opinions
Excelente lugar para empezar un domingo de paseo por la ciudad!!!cafe buenisimo y unos panes de hogaza crujientes y vacios por dentro con dos variedades, bacon y carne y otro vegetariano!!una maravilla!!gran negocio!!!
68 Opinions
My favorite places in London, every visit here is incredible from start to end. I can't wait for my next visit! The staff is very friendly specially at the door and food exceptional . The cocktails are very well presented and the food portions are...