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4.0

Based on 245 opinions finded in 1 websites

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Nº 870 in 1489 in County Durham

Nº 168 of 254 British in County Durham

CUSTOMERS TALK ABOUT DISHES WITH..cheesetrufflecakechocolatesaladcoffee
Score
OpinionsNoteTripAdvisor2454.0

comment_iconOpinions

I last reviewed this place in 2019 where my main issue was poor service and would you believe it things haven't changed. Service today was non existent. We were seated for over 10 minutes .... Not even a greeting. Front of house totally disorganised. It's a wonder the floor covering wasn't worn out because of the too-ing and fro-ing which never seemed to produce anything. This service is the worst I've experienced anywhere.. Cone on.... Get a grip !

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Ian B . 2024-07-04

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Just had the most gorgeous fresh cream victoria sponge cake - homemade ! absolutely delicious , the coffee was lovely and strong too ! really good experience as the staff are so friendly and professional aswell . Also got takeout homemade corned beef pie for tea .Highly recommend this coffee shop ,

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gibsidepip . 2024-02-29

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What an amazing place. Fabulous gluten free options including home made scones, cakes and soup. The staff were lovely and I can’t wait to visit again. Also the boutique was a nice find inside the cafe, with a gorgeous selection of women’s items - I just couldn’t resist a purchase.

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Keir H . 2023-12-11

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have to say the cheese and spring onion or the cheese and leek scones are always so lovely , they are freshly made every morning and quite often are still warm from the oven - delicious .Coffee is good too !!!

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gibsidepip . 2023-09-14

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I came in for coffee and cake, the cake selection looked lovely and the biscoff cheesecake that i had was light and creamy, my latte was perfect. Comfy seats, fast service and reasonable prices, I will be back.

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Hannah B . 2023-09-06

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Stopped off after a morning walk for a coffee. Nice Americano. No vegan options for eats and the breakfast baps had no vegetarian option hence my 3 star review. Cute little clothes and accessories shop in the rear, reasonable prices.

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JCH124 . 2023-08-05

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We stopped in Seaham last year and found this lovely boutique. Great, partner sat having a coffee whilst I shopped! Made a detour to stop again a few months ago and bought some lovely trousers. They were so comfy I rang and ordered 2 more colours when I got home. Great customer service and a good selection of clothes. Hope to visit again soon.

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Holmwood36 . 2023-06-21

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Start with the positive that my partners iced coffee was fine. Other than that was not greatly impressed. Americano didn’t taste of good coffee. Paninis were really average with poor filling and not well made. Served with a few crisps and a sad excuse for a salad. Just a little more care in the kitchen could have upgraded the servings substantially but it smacked of tired and lazy. There are much better options in Seaham for coffee and snacks. Will not be returning

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Jcw1963 . 2023-05-20

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We stopped here today and asked of our child could use the toilet as he was desperate. The lady at the shop was really rude and more or less chased us away. I never experienced such unkindness in this country. What is wrong in allowing a child of 6 to quickly use the facilities? Will definitely NOT come back here another time and strongly discourage families with children to take them inside this unfriendly place! learn your manners!

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P2442JYelenav . 2023-02-05

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Visited here today for the first time and can definitely say it’s well worth the visit. A brilliantly made flatwhite and they even had oat milk Flatwhite was made to perfect even with some great lattee art to finish it off. Showing skill and perfection with the perfectly velvety appearance. Which passed the floating spoon test. This cafe is a beautiful little place, the customer service from every single member of staff we came into contact with with was brilliant. Added to a great homemade cornbeef pie. If your in Seaham make sure you visit here.

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Henry S . 2023-01-01

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We waited 10 mins then girl decided to serve other people before us as they bought something in the shop and they get a free coffee so apparently they came before us we were a paying customer very bad customer service what they need to realise there are plenty more places that serve coffee we will not be going again

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Escape42704136079 . 2022-12-17

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This was recommended by a friend and we were not disappointed. Really great homemade cakes and lovely coffee. The staff were brilliant.

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Crawford49 . 2022-09-18

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The Good = Seating, Music & Décor. The home made cakes also looked very nice. The Bad = We ordered a Coffee & a Mocha and although both were wonderfully hot when they arrived, they were both very weak/tasteless. Perhaps we should have complained at the time, but as we were both in desperate need of a hot drink we didn't. Needless to say, we didn't order another, and instead went to a diff café. The Ugly = The toilet is in what appears to have previously been a small shower room and is a single Female/Male set-up. It was not wonderfully lit but even in the dull lighting it was obvious it needed a very good clean. The toilet rim behind the toilet seat was covered in hair/dust/bits and the sink was only a little better. There was No staff cleaning rota/schedule in sight. If it's also used by staff then I'm even more shocked that its not monitored and kept clean for customers & staff hygiene.

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Sumstead1987 . 2022-08-12

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My wife and I were on holiday from Suffolk and visited Seaham for the first time, came acoss this coffee shop and was impressed how clean and bright it was. My wife had a latte and teacake, I just had a hot chocolate. where ever I go to have a coffee, latte, or hot chocolate, I always like mine piping hot so I can sip and enjoy it over a length of time, this one was spot on. This one was one of the best I have had (failed to mention the excellent table service they provide) We were so impressed we went back for lunch about 2pm, we both had BBQ Chicken Pannis absolutley cooked to pefection and strawberry and almond cake (other pannis flavours & cakes available), and I had another hot chocolate. Staff and service was excellent, made us feel welcomed and valuable. Place was very clean & quick service. Definitley recommend.

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Roger P . 2022-08-11

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We left after nearly twenty minutes of being ignored. Waitress looked at us and walked past us numerous times but no interest in taking an order. Other people came in and were served straight away. We took our custom elsewhere

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E1788XNwendym . 2021-10-14

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Popped in today and loved it! The decor is fab, the music choice was great (ABBA Gold playing!!), lovely to see the staff cheery and singing along at times and all members were polite and professional. I ordered the Biscoff Cheesecake, when the waitress asked my partner again he said the Biscoff Slice so that disappointment was my partner's fault. Any way, that was short lived because the Biscoff Slice was AMAZING!!! The lattes were very good too! Three of us ate and drank and the price was very reasonable. We are hoping to return to Seaham again so we will definitely be returning.

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Itsemily3 . 2021-08-28

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Cenamos aquí a la hora del almuerzo tratando la sopa y combinación bollo que cuestan £4,95 . Bowl de tamaño promedio de sopa, probamos el queso y brécol y y cilantro de zanahoria. Ambos estaban bien, pero el bollo acompañante de queso era muy bueno.También hacer sándwiches y paninis costando entre £4.50 a £5. Tiene aproximadamente 10 mesas y decoración parece un poco cansado.Servicio extraño ya que hay una boutique al lado que venden ropa y durante nuestra visita la mayoría del personal era o o tener su cena. Esto fue sólo uno de los miembros del personal para tomar pedidos, preparar bebidas y el pago de facturas resultante en un retraso antes de nuestra comida llegó.

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durhamd . 2016-01-20

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Enjoying coffee and eats isn't all this cafe has to offer as there is a little shopping area which has tempted me a number of times, 4 handbags later plus jewellery and candle stand. Relaxing atmosphere and decent menu, it's all you need

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smartlady49 . 2015-11-12

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After being a regular customer at this cafe & boutique I am left appaulled at the customer service , I bought items from the boutique several times which suited but after buying items that I had to return it is a different story very unhelpful ok whilst taking your money but not so ok when they have to refund be VERY AWARE !!!

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PaulaGabby . 2015-11-12

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Después de visitar la trufa negra café recientemente con mi amigo y nuestro bebés oímos el jefe diciendo 'lo que piensan que es una guardería' y como un cliente habitual esto verdaderamente me molestó y me dejó muy enojado. Supongo que dar a todos los niños con la misma recepción que he leído una revisión de una fecha anterior. Hacen bien paninis pero nada en otras tiendas de la franja, tales como la sala de lámpara. No me sorprende que están vacías!

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lucymaefairx . 2015-11-08

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Visitado mi tienda favorita de café hoy tratados por el amable personal usual atmósfera cálida y preciosa casa hizo bollos. Tuve que ir por los cerezos y cocoteros que nunca he tenido antes eran absolutamente increíble, ¿quién necesita de chocolate? Perfecto capuchino ¿qué más se puede pedir. No cometas el error de visitar la boutique también y acabó comprando un mágico vestimenta sí que no existe sólo en color. No se puede superar trufa negra cada visita excede el último. Bien hecho XXXX

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Happy H . 2015-10-14

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Have been a regular to the black truffle since it opened. Another enjoyable visit had by all today. Amazing scones in a range of unusual delicious flavours.. Cherry and almond, cheese and sundried tomato,Stilton and walnut...mmm love them all! Want to know their secret recipe. Always manage to find something lovely in the boutique too and prices are very reasonable

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1lauren_100 . 2015-10-11

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Visitamos con mi anciana madre. La entrada era un poco difícil para la silla de ruedas pero un miembro del personal nos ayudó a negociar el umbral y puerta. El personal nos ayudó a encontrar una mesa adecuada para la silla de ruedas. Muy agradable almuerzo de tapas con porciones generosas y una buena relación calidad-precio. acogedor y atento personal. aseo accesible en silla de ruedas.

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Barry J . 2015-10-09

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Trufa Negra es una pequeña cafetería encantadora en Seaham que vende deliciosos pasteles caseros y quiches servido con ensalada, y sus pasteles son preciosas, especialmente las tortas. El personal es muy amable. También tiene una sala que vende una pequeña cantidad de ropa, bolsos, y joyería. Vale la pena una visita.

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836MargaretM . 2015-09-14

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We'll situated one the main road through seaham close to the soldier and parking - pleasantly decorated though small - likeable staff - acceptable coffee and food but expensive for what it is

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Melanie N . 2015-09-11

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Visited this cafe on a regular basis for months & purchased several items from boutique , only to be disappointed when I needed to return a faulty item , I was refused a refund or replacement , haven't been back since and won't be disgraceful customer service ,watch what you purchase here

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PaulaGabby . 2015-09-10

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Lovely little hidden gem. Always a great choice of homemade delights and theres also the bonus of the little boutique at the back of the shop for the ladies.

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mctobe11 . 2015-09-02

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Visited one time looking for lunch however after sitting down for a very nice cup of coffee found the food options a little basic therfore did not stay for anything else.

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Dan S . 2015-09-01

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What a lovely place. scones were wonderful, staff and service excellent, the other food looked equally as delicious and homemade. Very reasonably priced.

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mec064 . 2015-09-01

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Came here with my husband for lunch one Sunday afternoon. He had the ploughman's lunch which he thoroughly enjoyed and I had the corned beef pie and slice of homemade cake..very nice! Coffee shop is usually busy and always has a lovely atmosphere. Staff are very pleasant and willing to help. Highly recommend this lovely little coffee shop!

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1lauren_100 . 2015-07-17

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Fab coffee shop..very unique as it also has a boutique attached. All food is homemade ❤️ the scones, especially the cheese and sundried tomato and the cherry and almond which are both delicious. Added bonus is the boutique which I always enjoy having a browse around. Always able to find a lovely gift or item of clothing for myself. Definitely worth a visit!

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1lauren_100 . 2015-05-17

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After visiting the black truffle on a Saturday afternoon with my friends I was lucky to find a seat, both the coffee shop and boutique have a lovely atmosphere. Everything in the boutique is reasonably priced with unique items that you wouldn't be able to find on the high street. There is a great selection on offer in the coffee shop with everything being freshly baked daily. I have spread the word to my friends and family who are all now regular visitorsThis place is a must to visit5 *

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Sarah19856 . 2011-12-02

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