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2.0

Based on 48 opinions finded in 1 websites

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Nº 1046 in 1205 in Wandsworth

Nº 149 of 157 Other cuisines in Wandsworth

CUSTOMERS TALK ABOUT DISHES WITH..coffee
Score
OpinionsNoteTripAdvisor482.0

comment_iconOpinions

Visited with friends. Waited 20-plus minutes for coffees and when they arrived, they were luke warm. Very disappointing.

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Happiness52813839746 . 2024-07-25

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An exercise in indifference. Place is filthy and chaotic. Three bored guys banging out the orders, grunting customer numbers and avoiding all eye contact when they can. Incomplete order, warm temperature bottles of water, slop-like ‘healthy bowls’. With a bagel and a couple of bang average coffees you’ll be dropping £25 for the privilege. BSC has a bit of reputation for surly stuff but these guys deliver well below already low expectations. Grab a coffee inside the Powerstation- much more pleasant and welcoming.

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5ott5a55 . 2024-04-05

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Wow, that was impressive. Ordered a cup of tea and a bagel. The bagel came reasonably quickly. The cup of tea took about half an hour. Not sure how it was possible to make putting a teabag into a pot and pouring boiling water onto it so convoluted, but Black Sheep appear to have perfected the art.

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Richard B . 2024-03-30

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Here for drinks , tea and coffee , okay service and a clean environment. Industrial style interior. Snacks sandwiches and cakes available.

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tezpil . 2024-02-06

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Slightly unkind, but that was the description I was given before our visit. A bit of a challenge as you order and pay on a touch screen. I failed on our 1st visit - necessitating dragging the Batista away from her work to sort me out. Cracked it on our return. The Cortado was excellent and the Almond Croissants "Historic", as the late Michael Winner used to say. Love the decor. The Black Sheep loses a star on account of the state of the loos. And who on earth designed one loo where the hot air drier is positioned immediately above the Urinal. Yuk! Hayling Seagoon

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Glyn E . 2024-01-22

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The bacon roll on the menu screen in the restaurant is full of delectable looking crispy caramelised bacon, well done to Black Sheep’s menu creators and photographers for advertising the perfect bacon roll. Sadly the one you will get looks nothing like the photo, just two flaccid rubbery pale elasticated raw pieces of bacon. Maybe the chef at Battersea thinks they’re better made with raw limp bacon. I had a hot chocolate too, which was cooler than tepid. I took it back to the counter, where the guy snatched it off me, didn’t say sorry, just rolled his eyes, made another, which was slightly warmer than tepid, and which he slammed down again without saying anything or looking at me. So a raw flaccid bacon roll, and a tepid chocolate. And really bad attitude from staff who are too cool to work in a coffee shop and seemingly dislike customers.

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Dreamer32630828581 . 2024-01-14

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Exceptional waffles and they bring to the table ! The waffles were delicious, and the staff provided excellent service. Looking forward to my next visit next weekend

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Rajshree devi P . 2024-01-06

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I live in the block above this and I and my neighbours never use it. Awful McDonalds screen order system. They won’t even take the order verbally for one coffee ! Very slow service. £1 per cup more than Prets opposite in the Power station where the staff are as ever in Prets trained to be friendly and quick. Also their coffee is much nicer - not so bitter. Total rip off !

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Explorer768005 . 2023-11-06

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Most expensive coffee in london? And I have to use a computer / do the ordering for them like in McDonald’s? Somebody is cleaning up on the $$ here

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275tonyo . 2023-11-05

MORE AT TripAdvisor

Exceptional service today. Very quick and polite staff. I would definitely recommend. I ordered the iced matcha latte, it was excellent.

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Trek29997012333 . 2023-11-01

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With all the beautiful locations in and around Battersea power station this is a scruffy eyesore. They're going for some sort of urban chic inside but it just looks dirty and unwelcoming. There are machines on the walls, McDonald's style, for ordering which the unkempt staff directed me to in bored manner when I had temerity to ask directly for a cappuccino. 'Sorry, we don't have a till'. Coffee is ordinary, wildly overpriced and staff forgot to bring milk out even though we specified it on the machine. The motto of this place should be 'if we could do less, we would'. With all the good coffee places around, it's such a shame that this lovely location has to suffer this one

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R2396AZpaulh . 2023-10-14

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Forgot things on our order which we had to correct. "Cold" drinks were warm (perhaps fridge was broken). Let me order coffee in a large ceramic mug without having any available, though they did do me a fresh one when one became available 2 mins after them trying to give me one in a paper takeaway cup. The waffle, once their mistake waa fixed, was good

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Susan Amalia M . 2023-09-22

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Really nice place to go for a coffe, service a bit slow but it was very busy. I like wall wilt dog’s pictures , is extremely cute

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Jet07337208625 . 2023-09-10

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Nice coffee and sweet treat. Efficient with the machines to order your coffee. Bit of a slow wait for your drink, but it’s made with love!

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MrsSunflower19 . 2023-08-27

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Self service machines looked good and made for efficient ordering. I was completely shocked though at it costing £4.19 for a regular sized iced americano with milk… why is it so expensive!!??? The 15 minute wait for it to be made even after asking staff really took the mickey…

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Inspire66125462418 . 2023-08-02

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Good customer service lovely staff and really helpful.Hilal and shemiller were very helpful. Thanks alot guys

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Travel50929327875 . 2023-06-21

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Before the power station opened up this place used to be slow but now the power station has opened up this place is incredibly painful. The self service ordering machines are not effective or efficient and the staff get completely confused and seem to mess up every order. Shame as the chain does good coffee but this particular store needs management intervention asap

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X6152XBgeorge . 2023-05-27

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Would not go back to this coffee shop. Great, handy location however the staff were rude, slow and unhelpful. The whole restaurant was untidy with customers having to clean tables themselves. The food was extortionately priced and incredibly poor quality. We paid £25 for 2 small wraps, 2 coffees and 2 cans of water. In comparison we had 2 breakfast and coffees for £30 at the The Ivy in Covent Garden! We used the self serve Kiosk and it took almost 20 minutes for our order to be prepared, with coffee taking the longest! Would never return or recommend this place. It was shocking!

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Dan H . 2023-05-14

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Terrible experience. Lukewarm coffee, 15 minutes wait to get it in the shambles that is the ordering process, staff hiding behind the counter so they can hardly be seen or communicated with, uncomfortable seats and a messy table. I should have read the reviews beforehand...

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SylvesterTraveller . 2023-04-18

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Well - very easy to order, in fact no limits to the number of orders taken but massively outstrips capacity to deliver. So a very long wait, rule of thumb take the number of people waiting and multiply by 3 minutes. We had the orders...

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O8817QGmarks . 2023-04-08

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Appalling service: 15 mins for one coffee and rude staff. Avoid this place, not worth the wait especially as coffee is average too

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David K . 2023-04-07

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Thi place is busy because it is EXCELLENT The Power Station has your usual chains like Starbucks and Pret but BLACK SHEEP is the BEST COFFEE you will get in the area. Be prepared to wait as the secret is out.

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83antonyn . 2023-02-19

MORE AT TripAdvisor

THIS CAFE IS AMAZING I have been frequenting this cafe for 3 weeks. Out of interest I jumped online to see what the reviews were like and was shocked as to how they were so bad! THIS CAFE IS AMAZING I have nothing but praise...

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ANTONYNOBILOSTUDIOS . 2023-01-29

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Limited counter top to get your drink. Picked up my tea, they didn’t even offer me any milk. HELLO I haven’t been before so some help would be nice. A station for sugar etc but no milk. Tables and chairs uncomfortable too. Miserable experience

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Dawny787 . 2023-01-24

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20min to get a coffee. Coffees arrived at different times so my husband had finished his before the rest of the family even got our coffee. Coffee was average when it eventually arrived. No idea when you order on the screens how long it will...

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ozkrisc . 2022-12-29

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Twenty minutes to get a coffee. Toilets out of action. Seating uncomfortable. Tables not cleaned. Coffee so so. All in all this was the first and last time coming here.

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Moniaits . 2022-12-22

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If you enjoy being ignored, surrounded by total disorganisation and chaos and endlessly waiting for something as simple as a coffee, this is the place for you, if not then avoid at all costs! The staff were rude, disinterested and scruffy and when shouting out...

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John1010uk . 2022-11-28

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Waited ages but they were very busy. No idea how they know who is getting the right drinks as they just shout a name, seems the only way to get a receipt is via email which I assume is then for their marketing purposes. Anyone...

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Wandawoo1 . 2022-11-13

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Quaility of coffee was ok, bit too robusta for my liking but they do give a choice. Milk texturising was poor, little effort made when pouring into espresso, bit plonked. Found the venue a bit chaotic, couldn’t see any signage where to wait for coffee...

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Scottybucks . 2022-11-11

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Screen ordering of beverage and food A long wait for order to be fulfilled Hot food was ready 15 mins before the coffee, so the food got cold with the waiting. A muddled service Cleanliness issues, particularly the tables. Over priced. We went there because...

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J R . 2022-10-27

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New coffee shop near Battersea Power station. Badly designed, with screen ordering (seriously, just for a quick coffee !!), BUT no clear signage as to what to do. My pastry was handed to me, and then there was a long wait for the coffee. Part...

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Stu151 . 2022-10-27

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Bad atmosphere, bad food, below average coffee. Screen only ordering kills any possible vibe in any coffee/tea ( any retail actually) shop. The buns/cakes were very poor and expensive. Whilst the coffee wasn't dire, there is now so much good coffee around it is inexcusable....

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schesters2014 . 2022-10-24

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Never before have I had to wait half an hour for a coffee, quite unbelievable. It all seemed so disorganised, with several people asking for their orders to be cancelled and refunds as they just couldn't wait this long. This added further to the delays...

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JK_p44 . 2022-10-23

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Firstly , I have owned a coffee business and ran High end Restaurants .This was all before you only had to be a "Hipster" to get a job in the industry . Todays visit was a joke of how NOT to run a business ....

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lukedeacon . 2022-10-16

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I never wrote a bad review as I feel every business has its up and down days until I saw all of the other bad reviews. I arrived with two children and a 3 week old baby and I waited ages to be acknowledged or...

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epurnell86 . 2022-07-22

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Horrible service, horrible rude staff. Avoid at all cost’s unless you want to be humiliated. There are better places where you can be treated like a customer.

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Zoran M . 2022-06-19

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Very rarely leave reviews. It’s only when I get particular good or bad service that I feel compelled to do so. £4 for a basic Cappuccino, which reading other reviews I’m not alone in thinking it was no where near hot enough. Also they take...

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Paul R . 2022-06-03

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The slowest service in town. Rude staff. Mediocre food and coffee. Go to Kova instead… Waited for my cappuccino for 20 minutes.

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558elizavetaz . 2022-05-23

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Only one person making coffee's while 15 customers waiting ages for their drinks. Coffee was lukewarm even though I requested one extra hot. The coffee's were also weak tasting and not as a good coffee should be. They do not accept cash and have no...

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georgelY3233GW . 2022-05-02

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I bought four coffees for my friends and myself and they were fairly happy with theirs but mine wasn't hot enough and I asked for it to be made hotter. The cafe itself is nice with plenty of seating and not too long to wait...

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CheekyLondon . 2022-04-10

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Coffee was delicious, pastries very fresh. Loved the automated service- or ordering machine where you can choose without getting your order wrong. Quick service, love the environment and the location! That’s me done with Pret from now on

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SIL77777 . 2022-03-30

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Met my wife there and we both ordered tea separately and both were drowned in milk. Worst cup of tea I’ve had for ages. Shame because the ambience is great.

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Matthew R . 2022-03-22

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The location is very good. Shame the customer experience isn’t the same. My first time here. My husband ordered me a medium flat white which for my taste was on the weak side. I asked if I could pay for an extra shot and was...

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kate d . 2022-03-08

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You order on a touch screen in no time at all. You then wait ages while 2 members of staff delay the 1 who is working with their chat. Why don’t all 3 work?

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colinhL2731KU . 2021-11-25

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Very very slow to get a coffee here. Takes about 10-15 mins from ordering to get your drink. Doesn’t seem to be any urgency from staff despite it being busy. Coffee overpriced too

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Henrymurraycharlie . 2021-10-24

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Staff are so slow, how long does it take to make a flat white. Staff more concerned with chatting to each other behind the counter! On 4 occasions I’ve popped in for a coffee 15mins before getting the Uber boat. Thinking this is plenty of...

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eoine40 . 2021-10-18

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The service is very slow, the staff's English is unfortunately poor which makes communication difficult. The prices are ridiculous: £10 for a Latte with Baileys flavour. The name of this cafe also bothered me, with its derogatory and racist undertones. Avoid this awful place

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110tinov . 2021-10-12

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Went here with the family on a rainy morning. Great choice of breakfast snacks, lovely coffee and truly amazing smoothies. Really nice atmosphere too. 2 minute walk from boat stop at Battersea, so worth getting off and stopping for a drink if you’re in the...

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CGHenley . 2021-08-08

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It was a cold, grey, rainy day as we walked along the riverside from Albert Bridge to Battersea Power Station, so warm coffees to take away were very welcome. Friendly staff and good value for money. I hope to revisit another time when the pandemic...

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Ian C . 2021-01-16

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