Based on 477 opinions finded in 2 websites
Based on 477 opinions finded in 2 websites
Opinions
Lovely service from Julie Always has a smile on her face and always very polite all staff should be taught on how Julie works as she is always very professional and is a credit to the team all staff at the one here are always amazing
Morgan Bowyer . 2024-08-24
MORE AT Google
Coffee was amazing and service was great!! Especially barista named Ashley. Definitely recommend if travelling at Heathrow.
Naya . 2024-08-23
MORE AT Google
The cheese and dried tomato melt was soooooo delicious! And lovely personnel! Julie was very helpful and nice! 100% Recommended!
Anne D.H. . 2024-08-22
MORE AT Google
The food was near flavourless and loaded with grease, the portions were also inexcusable considering the price of the items. I ordered a tuna melt which was mainly just bread, there was very little tuna and the whole thing was almost wet with grease. The most overpriced and low quality place I've been to.
Bath Slap . 2024-08-21
MORE AT Google
Amazing experience - Julie was great thank you so much!
Raj Kaur . 2024-08-20
MORE AT Google
Staff are friendly and very customer efficiant, especially julie lovely lady, i reguarly use this branch !
Kenny Stout . 2024-08-19
MORE AT Google
Service was fine but just wanted a hot chocolate that tasted like hot chocolate not warm milk 😢
jacob evans . 2024-08-18
MORE AT Google
After 5 days and 2 cancelled flights I finally landed at Heathrow. My soul was 50% destroyed. After service and a little banter from Julie I was resurrected. Her hospitality skills are superb. As a licensed Publican I recognise a valuable employee. She’s good! Give her a raise! LeBurn Maddox Rock Star.
LeBurn Maddox . 2024-08-12
MORE AT Google
Kinga recommended their passion fruit smoothie and it was honestly so worth it, definitely something to try on a really hot day🌞🤍
Salma Adam . 2024-08-12
MORE AT Google
Roxanna and Judy were amazing to accommodate to my vegan lifestyle!!
Matt Collins . 2024-08-10
MORE AT Google
Fantastic place to stop for a bite to eat and drink - with great service and ready to help with a smile.. thank you, really appreciated. Julian
Julian Edwards . 2024-08-07
MORE AT Google
Julie makes a great flat white! Very friendly welcome to the UK after a long flight.
avril farrah . 2024-08-02
MORE AT Google
Kinga and Roxanna, Matthew are really kind and nice, Black Sheep Coffee is always my chilling stop after a long flight and before i go on another long journey. Love this place.
Tian Yan . 2024-08-01
MORE AT Google
Excellent service at busy Heathrow Central Bus Station. Friendly staff. Open 24/7. Good ☕. I was served by charming Kinga.
Tomasz Ekiert . 2024-07-29
MORE AT Google
Julie and Dorian from Heathrow are the most helpful and professional Barista I have come across .. a lovely start to my holiday
rob mcgregor . 2024-07-24
MORE AT Google
I don’t pass by Heathrow airport often, but when I do I always make sure to grab a coffee from these guys. Staff is really friendly and helpful, I did not know how much I would love a turmeric latte with a dash of honey until they recommended me this combo! I just wish there would be a Black Sheep café in Bristol, closer to my place! Totally recommend them 💯 🥯 ☕️
Croitoru Ioana Gabriela . 2024-07-24
MORE AT Google
Coffee was cold, pastries were stale and the gentlemen serving me had about as much customer service skills as a mop handle…
Chris Bowes . 2024-07-22
MORE AT Google
Kinga, sahra and julie give great service and serves fantastic coffee. I highly recommend this coffee shop!
Marcin Szubski . 2024-07-19
MORE AT Google
Kinga gives good latte. Great service and smiles all around. Thank you
Marcos Fernandes . 2024-07-19
MORE AT Google
Kinga and Chris give excelent Service. They advised me to get The blue volcano latte and it was amazing.
Ionut Ionut . 2024-07-18
MORE AT Google
Nice place nice coffee ☕ nice people Chris & kinger are brilliant 👍☕
Joe Waldron . 2024-07-18
MORE AT Google
Great service from chris and kinga. Will return for more strawberry and nutella waffles! Thank you!
Francis Diaz . 2024-07-18
MORE AT Google
Kinga, Amy, and Julie were amazing!
Connor Wang . 2024-07-18
MORE AT Google
Had fantastic service from Amy, Julie and kinga today, in fact when ever we get a coffee they are always happy. See you all again soon.
Mick Redden . 2024-07-18
MORE AT Google
Chris and Kinga were super friendly and nice they served drinks and food quickly! Had a great conversation as-well would recommend to meet them when you pass by!
Joanne Hendjan . 2024-07-18
MORE AT Google
Nice cafe, great coffee, lovely staff kinga, Amy, Julie
Shaun Thomas . 2024-07-18
MORE AT Google
Chris and Kinga were super friendly and nice they served drinks and food quickly! Had a great conversation as-well would recommend to meet them when you pass by!
Ellen Kosegeran . 2024-07-18
MORE AT Google
Had a couple of take away Tea's from here. Thought it was extremely expensive for a cuppa tea!
Gary Mchugh (Gam) . 2024-07-17
MORE AT Google
Slow service meant we missed our train
Michael K . 2024-07-14
MORE AT Google
Awesome service by Kinga & Chris, very easy to approach and work well as a team! Keep up the great work guys!
Dominique Denis . 2024-07-13
MORE AT Google
Kinga, Chris, Cavan and Julie were super kind and helpful. Coffee was delicious and their friendly attitude made my day!
Clementine Young . 2024-07-13
MORE AT Google
I love the sumptuous meals served at Black sheep Coffee Heathrow Bus Station. I received 5 star customer service from Kinga. I do not hesitate to recommend anyone to stop by and get a nice treat.
Nathaniel Tichiwangana . 2024-07-12
MORE AT Google
Kinga was very friendly and helpful. Matthew made me delicious mocha.
Shashi Naik . 2024-07-12
MORE AT Google
What a lovely experience made even better by Julie’s amazing service, a very warm person who made me feel welcome. Probably the best experience ive ever had in a coffee shop. Black sheep, best coffee shop in London 😁
Martin Lewis . 2024-07-12
MORE AT Google
Kinga's service is brilliant. Kind young lady, great service and makes fabulous coffee!
Gerald Pacquette . 2024-07-12
MORE AT Google
Felt very let down by the breakfast bun. Always make a stop here on my way out of Heathrow as coffee is usually really good. Grabbed a bacon roll. A very sorry looking roll. £6.99 for brekkie deceptively priced.
Michelle Sum . 2024-07-11
MORE AT Google
Kinga and Amy's service was fantastic. Really enjoyed my latte and the kind service. Will return for more! Thank you!
Mo Jama . 2024-07-11
MORE AT Google
Kinga and amy, fantástica service! I had the pistacho iced latte and really enjoyed it. My first time being here and went really well. Highly recommend this place.
FARHAN AKRAM KOUSAR . 2024-07-11
MORE AT Google
A coffee stop with pastries and baked breads, serving coach passengers at the bus station of Heathrow Terminal 2 & 3.
Raymond Valiant . 2024-07-11
MORE AT Google
I needed some ice to keep my medication cool, the lovely ladies Julie and Harley not only gave me ice but the also put my ice packs in the freezer to freeze for the next leg of my travel. After a long journey it was just the kindness I needed. Above and beyond. Food and drink was great too.
Paula Mcbride . 2024-07-10
MORE AT Google
Kevin was wonderful the other week, he served us a beautiful latte and cappuccino, he was also very funny and the service was impeccable.
Sinny Jude . 2024-07-10
MORE AT Google
Excellent service . we had Mocha’s , and really liked it. Thanks to for helping us Kinga & great service from her. Coffee shop location is very good too while waiting for buses in central bus station.
vinodh reddy . 2024-07-09
MORE AT Google
We ordered a Vietnamese coffee and Lychee ice tea, both tasted horrible.
Lily Le . 2024-07-09
MORE AT Google
Had a lovely Strawberries and Cream Matcha today from the store. Thanks, Kinga, Dorina and Chris!
Dona Prince . 2024-07-05
MORE AT Google
Great customer service, full of smiles and very attractive. Great distraction from waiting for a coach with a baby.
Reshuu Paskell . 2024-07-04
MORE AT Google
Am a traveler. And liked the convenient location in terminal three at the bus loop. The atmosphere looked great. I went to order my coffee at the screen had a bit of a learning curve to do that but did get the coffee I wanted and my double espresso decaf is exactly what I wanted, and then I got the con panna added. Perfection. One comment/suggestion for a first time like me, the instructions on the Order screen could be a bit more instructive from one step to the next. I had to work out it to get my order done. I would like to see more of Instructive step-by-step process. What does they say? The coffee was incredible. Thank you.
Bob Brant . 2024-07-02
MORE AT Google
First of all, it was a BIG relief to see Black Sheep Coffee open and operational 24x7, when none other were. Diana and Christopher only made it better by their prompt and cheerful service. Thank you to both for making the waiting time at odd hours at the airport, bearable.
Janhavi Yadwad . 2024-06-30
MORE AT Google
I had a great experience at the Black Sheep Coffee at the Heathrow Terminal 2&3 Bus stop. I was exhausted after an 11 hr flight, stuck at the bus station for another 3 hrs, hungry and tired. They had a large selection of foods and coffees. I bought a cold mozzarella & chicken sandwich which was tasty and fresh. The prices are reasonable. I sat down to eat and found multiple charging ports inside the coffee shop to charge my phone. Diana was so friendly and kind. Served with a smile and went above and beyond to help me. It really brightened my tough day.
F H . 2024-06-29
MORE AT Google
Thank you so much Philo for the great service and delicious drink! She was so nice to everyone despite the store being so busy!
Ashton . 2024-06-28
MORE AT Google
Was greeted by the lovely Kinga and Amy, they steered me to a blue volcano latte and raisin pastry, very pleased!!
Marcel Rodrigues . 2024-06-28
MORE AT Google
Julie and Amie gave great service.😀 And the coffee and the strawberry mocha great too
Paul Kelly . 2024-06-26
MORE AT Google
Kinga, Dorina and Chris give good service. I was lost and could not find my way around the terminal but they helped me, and not only did I receive great service. But also, got advice on great coffee and they helped me find my way through the terminal and onto my bus. Fantastic people and friendly smiles ... ... ... PS. After edition. I'm quite sure that giving every each of staff member tag with name plus WHAT IS MOST IMPORTANT NEXT TO NAME FLAG OF NATIONALITY WILL BE MORE THAN HELPFUL PLUS LOOKS MORE PRO COMPARE TO OTHERS ... What do I mean by that. Check that out. It's airport. It's Heathrow airport. Biggest airport in whole Europe. Weekly use that "junction" dozens of thousands of tourists. Not everyone are speak English. BUT WHEN... they get a chance to see on first moment who is what nationality and get at least that easy chance to make his journey easyer... Guess who they in future will recommend to they friends? Uncompensated staff of Heathrow bus who do not give a dame or maybe place where the can drink good coffee or tea. Eat something hot. Get a "pitstop" plus be able to communicate what they will remember for long. It's only my advice what I heard from those two workers above. But hey!!!! ITS ABSOLUTELY SIMPLE AND BRILLIANT.... AND BELIVE ME. I WILL SPREAD THAT THROU AND LOUD TO EACH MY FRIENDS. YOU HAVE TWO YOUNG STAFF MEMBERS WHO LITERALLY SAYS THAT DOING FOR ME A TEA. DO NOT DARE TO WASTE THAT!!!
Justin Play . 2024-06-25
MORE AT Google
Kinga gave amazing service and helped us a lot. God bless her for her help, really appreciate her help with our order. Thank you so much. Perfect service !!
hana wondimu . 2024-06-24
MORE AT Google
Amy was an amazing server and cook. She was very ecstatic and joyful when serving us. I had made my own waffle that they never heard anybody else request (I order a waffle with the bisscolf spread and Norwegian brown cheese and it was delicious) 100/10 would definitely come back whenever I'm in town
Randombanda123 . 2024-06-23
MORE AT Google
Thank you Julie and Kinga. Nice service
Babatunde Ogundana . 2024-06-22
MORE AT Google
Kinga was quite helpful and quick. Brilliant service!
Prithvi Shan_M . 2024-06-22
MORE AT Google
Harleigh, Anna and Julie were really friendly, great customer service👍
Jack Ferguson . 2024-06-22
MORE AT Google
Lovely place and delicious coffee! Thanks a lot to barista Ana for helping me with my order! For sure I will be back :D
Bezprecedensowa Toja . 2024-06-22
MORE AT Google
i was served and welcomed by a lovely young lady named kinga who helped me with my order, it was the best drink i’ve ever had x
Melanie Allen-Hill . 2024-06-22
MORE AT Google
Took a smaller flask for my coffee and it was refilled. Many thanks.
Brian Alituha . 2024-06-21
MORE AT Google
Kevin was great today ! With our Matchas
Jason Lovecchio . 2024-06-20
MORE AT Google
Fabulous staff, coffee and (so-so) food, with terrible digital device ordering system. Get it sorted, please! Fantastic team - name check: Julie, Kinga, Harleigh and Philo! Thank you:)
Daniel Nisser . 2024-06-20
MORE AT Google
Staff Amy and Kevin were very friendly.
Rae Colombage . 2024-06-16
MORE AT Google
Everything was great, Amy especially was really nice and took care of my order
Harry Fitzharold . 2024-06-16
MORE AT Google
A friendly place to get a refreshing drink whilst waiting for the coach
Chris Husk . 2024-06-16
MORE AT Google
All good, wanted to reuse my Nero cup but no go; the insulating band covers the Black Sheep branding anyway. Could be a marketing angle: ‘Reuse your any-brand cup here’ Nice people though
Jeff MacDonald . 2024-06-16
MORE AT Google
Great coffee by Julie, Kings and Philo!
Krarroub Carmen . 2024-06-15
MORE AT Google
Kinga, Julie, Kevin, Ashley and all the staff are amazing, delicious coffee as always
Nati Tafur . 2024-06-15
MORE AT Google
Kinga philo and julie, love the latte and the toasties absolutely fabulous customer service
Mariusz Dymurski . 2024-06-15
MORE AT Google
Thank you, amazing service by Julie, kinga and Philo. Definitely coming back. Great options in vegetarian and vegan options. Coffee is absolutely fantastic. Highly recommend this coffee shop 😁
wojtek szybiak . 2024-06-15
MORE AT Google
Kinga Julie and Philo great service and coffee! Thank you!
Condrea Constantin . 2024-06-15
MORE AT Google
kinga julie and philo are so helpful. they advised me on which is the best waffle to get, i just could not decide! great coffees and waffles are so tasty! coming back for sure!
Yassin Yusuf . 2024-06-15
MORE AT Google
Julie, Philo and Kinga are absolutely amazing! The coffee was so fresh and made with such love. I would recommend to a friend and would definitely come back!
James O'brien . 2024-06-15
MORE AT Google
Kinga, Julie and Philo are amazing! Amazing waffles and fantastic coffee. Serving with smiles! Thank you so much for your service!
Bader Nasser . 2024-06-15
MORE AT Google
Julie’s service with a smile, really helped me forget my delayed coach service. The cardamom latte with honey was great!
Loui Al-Fakhri . 2024-06-14
MORE AT Google
Exactly what you need when you miss your connection. Thanks guys, you’re the best 😊
jesusisherelookbusy . 2024-06-13
MORE AT Google
Kevin was lovely, he provided excellent customer service today and made my day!
Iva Sapina . 2024-06-08
MORE AT Google
Hot and tasty beef and onion bagel. Really enjoyed this.
Anand Naidoo . 2024-06-07
MORE AT Google
Great Place! Many thanks to Kevin for the excellent Service
Atharva Menghal . 2024-05-27
MORE AT Google
Great customer service, Kevin is a legend!
Ryan McKenzie . 2024-05-26
MORE AT Google
Julie was outstanding with her customer service 👏. Enjoyed my stop., food was delicious 😋
pauline robinson . 2024-05-23
MORE AT Google
Superb customer service. The lady at the front was helping everyone with the ordering technology as well as taking drinks to people too. All with a lovely smile. Cheered up my day after a 14 hour flight.
Mandy Reynolds . 2024-05-23
MORE AT Google
Kevin provided outstanding service! He was professional, attentive, and went above and beyond to ensure everything was perfect. His dedication and positive attitude made a significant difference. Highly recommend! ROD
Bonamoussadi Miondo . 2024-05-19
MORE AT Google
Disappointed - extremely expensive for no taste. I haven't had a hot chocolate for 6. I thought I would treat myself. It was hot chocolate water (hint). Still, search for the chocolate might as well ;been chocolate water. So disappointed, considering I paid nearly £8
Daniel John . 2024-05-12
MORE AT Google
Was given a free tea as he'd accidentally poured an extra one for someone else, had a very nice pastry and a chat with another customer whilst waiting for my bus to arrive.
Platinum plum . 2024-05-05
MORE AT Google
Nice place Good service / fast service Convenient location at bus lounge
MOE Saadi . 2024-05-05
MORE AT Google
Excellent service by kevin.....friendly & helpful.....
Johannah Arlanda . 2024-05-04
MORE AT Google
kevin Was Amazing. He Rocks. Customer Service is amazing an Excellent way to Drive Kindness, Professionalism, Enthusiasm. Always Giving a Great Smile and Attitude.
Antonio Redondo . 2024-05-04
MORE AT Google
Kainga harleigh we’re amazing they helped us a lot and gave us great customer service. GIVE THEM A RAISE!!!
Molly Evans . 2024-05-04
MORE AT Google
I want to particularly give credit to one member of staff. Ashley as she gave me impeccable service and made sure that all my needs were attended to. Thus adding on to this she also made sure that my coffee was made with the right milk (I am lactose intolerant) this small but crucial detail is what baristas nowadays tend to forget. 5 stars definitely will come back again.
Nour Suliman . 2024-05-01
MORE AT Google
Super friendly staff and amazing coffee! I got super well treated by Kinga, Archana and Zahra.
João Barbosa . 2024-04-19
MORE AT Google
The tables were not cleaned after the customers left. The new customers had to remove the trash from tables to sit. The staff appeared to be careless about tidying.
Jama A . 2024-04-16
MORE AT Google
We ordered a large tea and a large coffee. The teapot didn't contain enough to fill the cup and the coffee was so strong, even 4 sugars couldn't save it. All at the extortionate price of £6.88.
Christine du Plessis . 2024-04-16
MORE AT Google
Kinga and Kris were fantastic, they were very friendly and lovely. Working so early in the morning to give amazing customer service. They were a delight and kept me company.
Google User . 2024-04-16
MORE AT Google
Very friendly staff and very tasty healthy options. Perfect.
Michael . 2024-04-15
MORE AT Google
Hands-down the worst customer-service experience I've had for ages. There at 5.30am. Appeared to be full of drug dealers (staff visibly afraid). Cash customers get to deal with a human, those with cards have to order off-screen as in Burger King. One staff member stood and watched us wrestle with a ridiculously complicated on-screen ordering system for ages before another finally took pity on us and helped us navigate it. We should have had plenty of time - went to get coffee twenty minutes before our coach was due to leave - but ended up running due to ridiculous delays in both ordering and making the coffee. And the flat white when it arrived was dire: faintly coffee-flavoured milk. For £4+. Just awful.
Helen Scott . 2024-04-14
MORE AT Google
Was served by Kevin, super friendly delivering great service - made a cracking coffee too 👍🏻
Daniel Morris . 2024-04-13
MORE AT Google
Delicious mango and dragon fruit smoothie to start the morning and excellent service by Cavan, Roxana and Archana. Looking forward to ordering from here again! :)
Angela Fernando . 2024-04-03
MORE AT Google
The only cafe in Heathrow central bus station with hot food options. They also have a lot of options for drinks as well. Kinga, Kevin and Sarah were super helpful in assisting me to choose and pack a nice vegetarian snack. Overall the food quality was great and the service was friendly and quick!
Pranava Tandra . 2024-03-31
MORE AT Google
Archana and Kinga provided great customer service!
jonathon dawe . 2024-03-30
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
Similary restaurants in London
128 Opinions
Certified, the best traditional pie and mash I've tried and I've been to MANY!! jam Rolly Polly was out of this world, I got the wife to go buy one with custard a few hours later EVERYTHING is homem
coffeesheepwafflechocolatecheese