Black Sheep Coffee in Hillingdon

Amy and Marianne were very helpful and friendly, the food was delicious and the prices are super fair. Very convenient spot for a cafe

Cavan, man, you are amazing Marianne you are a star ! 🌟

Had Great experience and very warm hospitality by Lydia, helped with the order and made my day with her coffee. Can not ask more.

Great service from Amy and staff Great tasty coffee.

Thank you Racquel and Kinga for such an amazing service! The drinks were delicious and they were both so friendly!

The lovely team of ladies Racquel , Kinga and Lydia are always so helpful . They made my the best ice tumeric matcha and coffees . Amazing customer service ❤️❤️❤️

A pleasure to dine, although as swift as it was at the Black Sheep Coffee Heathrow, Central Bus Station. Greeted with a smile from both Amy and Red, who were well busy manning the helm! Chicken and chorizo sandwich was gurt lush, as was the carrot cake, brownie and croissants. Watch out Costa, Starbucks you've competition 👍

My husband had been raving about this place the last time he travelled through Heathrow bus station. He was massively looking forward to stopping here again, this time with me, after our trip to Italy, doing a 2 hour wait at Heathrow bus stn for our bus home. And my husband's anticipation did not fail him. We were both tired from travelling and Amy the young woman working at Black Sheep Coffee, was so kind and helpful in assisting us with following the on screen instructions for ordering food. I asked for a salad and she said to scroll down. I am glad she said that, as we saw the 'hot' options and both chose the sweet potato and chick pea curry. What can I say but oh wow. Quick service and amazing food. As good as eating out-out. That was one delicious curry. Both Amy and Red were attentive, warm, helpful and friendly. Highly recommended.

Marianne was great today - Fab customer service, food was prepared fresh, great stop before our flights. Loved the white chocolate iced matcha, banoffee waffle was super filling. Good value.

The service at the Black sheep coffee was amazing the staff were friendly professional and great customer service and the coffee was so good I would definitely recommend this place the staff members that have served me Amy and Harleigh are always smiling and polite thank you for a great service

To the Manager, Kavin and the rest of the staff at Heathrow Black Sheep THANK YOU ! Hands down the best matcha I’ve ever tasted & they know your order to the T !

Friendly staff, good coffee and food ,cool environment.

Amazing speedy service from Harleigh, Cavan and Amy. They put other baristas to shame with their smiley friendly service. Will definitely come back again.

Good food and cofe if you want to catch something before your journey, would recommend, good music. One note couldn't find any toilets in cafe maybe there are some around, didn't really look.

I received great service this morning. Really enjoyed my coffee and was nice to be served with smiley faces. Will definitely come back.

Lovely coffee and great rapid service. Friendly staff.

Great customer service from Racquel and Lydia. They are very polite helpful and patient and I must say great professionalism. Re-visiting customer

Very nice service happy to come again

Stopped by black sheep at Heathrow and had the best Iced Latte, served by the amazing batiste named Marianne, thank you so much, will definitely come again!!

Kevin was really helpful sick barista good recommendations for the drink and really positive and helpful definitely deserve a pay rise!

Really nice staff. Friendly and welcoming after long travel. Two really nice cups of tea. Thank you.

Amy, Marianne and Sewell were amazing! Lovey cup of tea as always

Very nice coffee and great service from staff Marian, very nice spot to wait while you are in Heathrow!

Amazing coffee and warm ambience, and friendly staff. Delicious pastries and great service. Thank you Racquel, Amy and Lydia for great service

Stop by to get a coffee and some toasties whilst waiting for my coach. The store is clean and the staff were very friendly and efficient. Thank you Raquel, Lydia and Brad. Top service!

I had a fantastic experience at Black Sheep Coffee, thanks to the wonderful service from Amy and Racquel. From the moment I walked in, they greeted me with warm smiles and a friendly attitude, making me feel truly welcome. Amy was incredibly attentive, ensuring my order was perfect and even taking the time to recommend a delicious new drink. Racquel was equally amazing, preparing my coffee with care and skill—it was one of the best I’ve had!🙌🏽🙌🏽🙌🏽🙌🏽

Stopped by the shop, waiting for a coach from the airport, and was greeted by a nice lady who accommodated all my requests. Thank you very much Racquel for making the experience a very pleasant one.

Good customer service, friendly staff. Thank you Lydia, Red, and Racquel for your help. I enjoyed my coffee and I will be back again .

Cozy atmosphere, friendly baristas Lydia, Red and Raquel. And expectional coffee. Perfect for relaxing or working. Great selection of drinks and pastries. Highly recommend! Looking forward my future coffee's,thank you George

I can’t rate the staff highly enough, very friendly and nothing is too much trouble Five stars all round ⭐️⭐️⭐️⭐️⭐️

Heathrow bus station BSC, I have just been served by Marianne, very friendly service and she made the most delicious creamy latte EVER. If I didn't live 5 hours away I'd be back more frequently!!! Thanks 🤩

Visited after a 16hrs+ flight and ordered Iced Matcha Latte. Didn’t wait too long for my order which is nice. Staff were kind, especially Racquel who asked how my drink is and its packaging. I like how there’s plugs in their tables for charging and there’s plenty of self-ordering machines for convenience. Perfect place to wait for a booked coach in the terminal.

We had to wait for our flight and saw this coffee shop. Delicious coffee and tasty sandwiches! Definitely recommended!

Horrible, grubby tables ,uncleared tables, benches , had to send one coffee back as it was cold , staff did not care about customer service. Did not expect this while waiting for a bus at terminal 2 Heathrow after traveling from overseas .

Amazing Toast & Friendly Service! I had the tomato cheese toast at Black Sheep Coffee in Cntral Bus Station at Heathrow Airport, and it was absolutely delicious! The sun-dried tomatoes added a deep, rich flavor, while the cheese was perfectly melted and savory, spreading its goodness with every bite. The toast itself was crispy, making the texture just perfect. I also tried their decaf coffee, and I was pleasantly surprised. It had no bitterness at all, just a smooth, nutty aroma that made it really enjoyable. Definitely one of the best decaf coffees I’ve had! What made my visit even better was the fantastic service. Mariyanne and Philo were both incredibly kind, maintaining a high level of cleanliness while providing warm and friendly service. Their welcoming attitude really made a difference. If I ever pass through here again, I’ll definitely be coming back to try more of their toasties. Highly recommend this place!

Mary-Anne and Sarah best employees ever. Chicken teriyaki is delicious

Great service from Kevin and Marian Good cheese

Amazing service and staff. Matcha latte was amazing. Would recommend to visit, comfortable space and staff is very friendly and bubbly. Very impressive.

I had a wonderful experience at Black Sheep Coffee in Terminal 2 of Heathrow Airport, thanks to the amazing staff, Marian and Kevin. They were incredibly kind and helpful, going out of their way to assist me and even provided me with free hot water. In the cold season, this small act of kindness brought me great warmth and comfort. Thank you both for your generosity and excellent service – it truly made a difference in my day!

Thanks to Kevin and Marianne for the usual great coffee and service!

Stopped by Black Sheep Coffee after my flight while waiting for my bus, and it was exactly what I needed. The service was impressively fast, which was great since I didn’t have much time, but they still managed to make an amazing cup of coffee—smooth, rich, and just perfect. Big shoutout to Marianne! She was super friendly and welcoming, making the whole experience even better.

Outstanding Service from Kevin at Black Sheep Coffee – A True Asset! I had the pleasure of visiting Black Sheep Coffee at Heathrow Bus Station Terminals, and I have to give a special shoutout to Kevin for his exceptional service. From the moment I stepped in, he greeted me with a warm smile and genuine enthusiasm, creating a welcoming atmosphere that’s rare to find in such a busy transit hub. Kevin went above and beyond to make my experience enjoyable. He was incredibly knowledgeable about the menu, offering great recommendations and ensuring my order was just right. His attention to detail and customer-first attitude made a huge difference—he truly cares about the people he serves. Beyond just great service, Kevin brings an energy that makes your day better. Whether you’re grabbing a quick coffee before a flight or taking a moment to unwind, his friendly demeanor and professionalism elevate the entire experience. Black Sheep Coffee is lucky to have such a dedicated and personable team member. If you’re passing through Heathrow and need a top-notch coffee with equally amazing service, make sure to stop by and say hello to Kevin—you won’t be disappointed!

Kevin was very helpful when I visited the cafe, he recommended me some great food and drinks. Also his latte art is best I’ve ever seen.

Nice hot chocolate and waffle suitable for a quick meal while waiting for the coach.

Thank you so much to Harleigh for her good service! The coffee was delicious and she was so friendly the whole time despite the store being so bus 10/10

Sometimes you want something hot for breakfast but not when you don't get your regular Heathrow staff discount, rude customer service and a voucher ollected with points for a free breakfast roll)doesn't work for a free breakfast roll

Outstanding customer service from Kevin. Give this man a raise!

Conveniently located, right next to the coach stop and open 24 hours which is fabulous. Great coffee and cake and service with a smile from Amy and Kinga, who were very friendly and efficient. Free charging points and nice, clean surroundings.

Stopped by for a quick coffee and was served by Dayana—she was really friendly and welcoming. Even though it was my first time there, she made the experience easy and enjoyable. Great service and great coffee!

Thank you Sahra for the Amazing service and the lovely coffee along with nice hot breakfast. You were really helpful and They helped me collect my points on my purchase. Keep up the good work, cheers.

Loved the customer service, Marianne was really helpful and thorough. Giving the atmosphere a 4 because it's a bus station but not sure what vibe people are looking for?

very impressed with the service that I got today. I believe the Barista’s name is Racquel. She made my coffee to perfection! I will definitely be visiting again once back! A+++

Dayana was very polite and courteous.. Great service

Tiny overcrowded area. Semi cold latte & hot chocolate.

Marianna helped me with my order today very smiley and kind although it was a Sunday night at the end of her shift very much appreciated😊

marianne and kinga were so so helpful and had great customer service !! they made the perfeeeect drink for me!!

Stopped by this BSC the other day, was first greeted with a pleasant smile from the barista, and then my order (caramel latte, would definately recommend) was made very quick and was served again with a smile. Overall amazing customer service and great coffee, thank you BSC Heathrow team!

Kinga is an awesome customer service representative.

Kinga and Marianne were absolutely fantastic, absolutely amazing help and made sure we felt super comfortable and had everything we needed

Kinga and Marianne were great good coffee

Really big thanks to Marian (sorry for spelling her name wrong) but absolutely lovely girl who recommended be the best drink and treat xx

Marianne and kinga served , very polite and friendly girls <3 xx

PLEASE CHECK YOUR ITEMS FOR ANY BACTERIA, MOULD, OR ANY OTHER HAZARDOUS PATHOGENS I have been to this branch 3 times and the service has been good and efficient each time and the food and drink tastes good. However, on my most recent visit, I found what I believe to be E. coli in the ice which is obviously very dangerous.

I came in traveling today and Kinga offered me great service with a friendly smile and a nice talk. I loved the pure taste of the coffee and the waffle Kinga recommended. I will definitely be returning when I am travelling next

Kevin was amazing as usual, funniest guy I've met. Needs a pay rise

Great service I was clumsy and dropped my coffee 😭😭🤣 Kevin gave me another free of charge what a guy !!!

The staff exhibited exceptional professionalism. They consistently went above and beyond to ensure that customers felt welcomed and received the utmost assistance throughout their experience. The staff member named Kinga provided excellent service and was very helpful.

Mariann served me with a smile, she was efficient and fast

I visited today BSC today and Kevin and Marianne was very helpful. Marianne was very knowledgeable on any questions I had with the store and the coffee and Kevin was just himself and charming as usual. I would also like to thank dayana and Chris for their hospitality whenever I visit the shop.

Located in the heart of the airport, the cafe offers a friendly atmosphere, quick and healthy snacks, hot coffee and water in beautiful bottles (with mint). I was served by the staff quickly and politely, which makes this place a preferred place to relax and recover after a long flight

Reasonable prices, great matcha, salmon and cheese bagel. Thanks to Kinga for the great service.

Oh, after 20h of travelling, Roxana made this break unforgettable for me and my husband. Her smile on arrival was so cute, she made us feel so welcome although she was so busy. Roxana was extremely helpful, we had a couple of requests when we ordered, and she was awesome when dealing with it. Also, my pistachio late with cream was soooo deli 😋 Other members of staff were nice too ❤️

Marianne served me and she is very very nice. Absolutely amazing service I will be sure to come here every single time. Really nice girl.

Mariana is excellent service 😘😘🙏🙏

The 3 Amy's were absolutely amazing, very helpful and even managed to make me laugh (not easy to do)

I absolutely love this coffee shop! From the moment you walk in, you’re greeted with the rich aroma of freshly brewed coffee and a warm, inviting atmosphere. The staff is incredibly friendly and always happy to recommend a drink if you’re unsure what to order.Roxana and Dorina helped me to try something new and i really loved it. Planning to visit again very soon

Great place to have your meal or coffee and the staff are very friendly and helpful. Thank you, Rocsana.

I paid £4.99 for a large Mocha, it tasted like no Mocha I have ever had. It was extremely bitter and consisted mainly of froth. Worst coffee I have ever had and expensive. I was in a hurry so could not spare the time to complain.

I stopped by Black Sheep Coffee and was pleasantly surprised how Creamy and smooth the coffee itself was. The staff was friendly I like the self order computer which made things really quick. Price was decent. Overall, I'd definitely recommend Black Sheep Coffee to anyone looking for a solid cup of coffee.

stop at your coffee shop to day and the service was out standing Kevin is a credit to your compony he went above and beyond the coffee was fantastic along with the service thank you made my trip Kevin your a star regards Steve Voller

I had an amazing experience. Thank you so much Racquel. When I started to order you had a very pleasant smile on your face. It felt so welcoming. The turn around time of the coffee was very quick and tailor made based on my specifications. Thank you so much Racquel for making me feel so good and recommending me the best things to have. I came with an idea to just have a coffee but I ordered 2 extra things because of your delightful recommendations. You are a gem of a person and I wish every business had someone like you who works so whole heartedly. Lots of love and best wishes. Dear Manager, the store is in safe hands! I will visit again soon with lots of friends and family.

Always friendly Staff name kinga, raquel, Roxanna and Philo were absolutely very helpful and professional.

Was served by Raquel and Kinga, who offered great customer service. They were both friendly and polite. I come here often and the service is outstanding every time :)

Super friendly team and lovely staff, very fruity filter brew, Kinga (lovely girl) helps check if the cup of coffee is good and keep checking the tables are neat and tidy. Chilled music . Well done Team. Enjoy your days .

Kinga, Raquel, Roxanna and Philo great welcome even when my water bottle spilled all over the floor.

Lovely service at black sheep coffee shop by the staff kinga, raquel, Roxanna and Philo very welcoming

Kinga and Harleigh I recently had the pleasure of visiting Black Sheep Coffee at Heathrow Terminal 2 and 3, and I must say that my experience was significantly enhanced by the exceptional service provided by staff members Kinga and Harleigh. Harleigh and Kinga made a remarkable impression with her friendly demeanor and efficiency, ensuring that the line moved quickly while maintaining a personal touch with each customer. Their teamwork was evident, and it made the whole experience feel enjoyable and relaxed, I love the coffee from them. I highly recommend visiting Black Sheep Coffee at Heathrow Terminal 2 and 3, not just for the delicious coffee, but for the incredible staff who elevate the experience. Thank you, Kinga and Harleigh, for your exceptional service!

Kinga is friendly and the latte was so good. Give a try!!

Nice and tucked away from the rest of the bus station which can get quite cold. Brilliant service, especially by Vivian who was very kind and helpful

The food ordering terminals are not user-friendly, resulting in slow service.

Great customer service every day , Vivien has been wonderful today as also the rest of the team.

Great staff n great customer service from blacksheep staf in heatrow central bus station

A lady Amy and young man Caban helped me with my luggage while i had a coffee. I am really impressed with the staff kindness. And eager to help. I had broken the lock on my suitcase and my house keys were in.Thank you Amy and Caban

Honestly the best cappuccino I’ve had in a long time. Super-quick. Gorgeous cups ; … even nicer service-with-a-smile. Will be back! Recommended. Thank you ! 😎

the best hot waffles and service from roxane

I had a stopover of 30mins the atmosphere was very friendly and Amy &harleigh where just excellent , customer services was just perfect , I would every penny spent was worth it .

Really friendly staff especially dorina and dayana were were sweet and helpfull ❤️

I visited black sheep coffee to day and the service I got was outstanding I got greeted with a nice smile and the staff Amy Raquel Kiaga went above and beyond and if they worked for my company I’d be very proud of them very thing was out standing even the coffee thank you so much to you team made my journey fabulous regards Mr steve voller

I received given very good customer service, quality of food and drink and a good store atmosphere. On top of a very short wait time I received good conversation with both Kevin and Sahra who were on shift, 5 star experience and will positively make a return.

Terrible customer service !!! Paid with cash and still she made me wait while she carried in serving online orders. Not a single please, thank you or a smile! The only reason your still there is most definitely not due to customer service but due to the lack of other options after a long flight ...