Black Sheep Coffee in Hillingdon

We had to wait for our flight and saw this coffee shop. Delicious coffee and tasty sandwiches! Definitely recommended!

Visited after a 16hrs+ flight and ordered Iced Matcha Latte. Didn’t wait too long for my order which is nice. Staff were kind, especially Racquel who asked how my drink is and its packaging. I like how there’s plugs in their tables for charging and there’s plenty of self-ordering machines for convenience. Perfect place to wait for a booked coach in the terminal.

Horrible, grubby tables ,uncleared tables, benches , had to send one coffee back as it was cold , staff did not care about customer service. Did not expect this while waiting for a bus at terminal 2 Heathrow after traveling from overseas .

Amazing Toast & Friendly Service! I had the tomato cheese toast at Black Sheep Coffee in Cntral Bus Station at Heathrow Airport, and it was absolutely delicious! The sun-dried tomatoes added a deep, rich flavor, while the cheese was perfectly melted and savory, spreading its goodness with every bite. The toast itself was crispy, making the texture just perfect. I also tried their decaf coffee, and I was pleasantly surprised. It had no bitterness at all, just a smooth, nutty aroma that made it really enjoyable. Definitely one of the best decaf coffees I’ve had! What made my visit even better was the fantastic service. Mariyanne and Philo were both incredibly kind, maintaining a high level of cleanliness while providing warm and friendly service. Their welcoming attitude really made a difference. If I ever pass through here again, I’ll definitely be coming back to try more of their toasties. Highly recommend this place!

Mary-Anne and Sarah best employees ever. Chicken teriyaki is delicious

I had a wonderful experience at Black Sheep Coffee in Terminal 2 of Heathrow Airport, thanks to the amazing staff, Marian and Kevin. They were incredibly kind and helpful, going out of their way to assist me and even provided me with free hot water. In the cold season, this small act of kindness brought me great warmth and comfort. Thank you both for your generosity and excellent service – it truly made a difference in my day!

Great service from Kevin and Marian Good cheese

Thanks to Kevin and Marianne for the usual great coffee and service!

Stopped by Black Sheep Coffee after my flight while waiting for my bus, and it was exactly what I needed. The service was impressively fast, which was great since I didn’t have much time, but they still managed to make an amazing cup of coffee—smooth, rich, and just perfect. Big shoutout to Marianne! She was super friendly and welcoming, making the whole experience even better.

Amazing service and staff. Matcha latte was amazing. Would recommend to visit, comfortable space and staff is very friendly and bubbly. Very impressive.

Thank you so much to Harleigh for her good service! The coffee was delicious and she was so friendly the whole time despite the store being so bus 10/10

Kevin was very helpful when I visited the cafe, he recommended me some great food and drinks. Also his latte art is best I’ve ever seen.

Nice hot chocolate and waffle suitable for a quick meal while waiting for the coach.

Outstanding Service from Kevin at Black Sheep Coffee – A True Asset! I had the pleasure of visiting Black Sheep Coffee at Heathrow Bus Station Terminals, and I have to give a special shoutout to Kevin for his exceptional service. From the moment I stepped in, he greeted me with a warm smile and genuine enthusiasm, creating a welcoming atmosphere that’s rare to find in such a busy transit hub. Kevin went above and beyond to make my experience enjoyable. He was incredibly knowledgeable about the menu, offering great recommendations and ensuring my order was just right. His attention to detail and customer-first attitude made a huge difference—he truly cares about the people he serves. Beyond just great service, Kevin brings an energy that makes your day better. Whether you’re grabbing a quick coffee before a flight or taking a moment to unwind, his friendly demeanor and professionalism elevate the entire experience. Black Sheep Coffee is lucky to have such a dedicated and personable team member. If you’re passing through Heathrow and need a top-notch coffee with equally amazing service, make sure to stop by and say hello to Kevin—you won’t be disappointed!

Outstanding customer service from Kevin. Give this man a raise!

Sometimes you want something hot for breakfast but not when you don't get your regular Heathrow staff discount, rude customer service and a voucher ollected with points for a free breakfast roll)doesn't work for a free breakfast roll

Conveniently located, right next to the coach stop and open 24 hours which is fabulous. Great coffee and cake and service with a smile from Amy and Kinga, who were very friendly and efficient. Free charging points and nice, clean surroundings.

Stopped by for a quick coffee and was served by Dayana—she was really friendly and welcoming. Even though it was my first time there, she made the experience easy and enjoyable. Great service and great coffee!

Thank you Sahra for the Amazing service and the lovely coffee along with nice hot breakfast. You were really helpful and They helped me collect my points on my purchase. Keep up the good work, cheers.

Loved the customer service, Marianne was really helpful and thorough. Giving the atmosphere a 4 because it's a bus station but not sure what vibe people are looking for?

very impressed with the service that I got today. I believe the Barista’s name is Racquel. She made my coffee to perfection! I will definitely be visiting again once back! A+++

Dayana was very polite and courteous.. Great service

Tiny overcrowded area. Semi cold latte & hot chocolate.

Marianna helped me with my order today very smiley and kind although it was a Sunday night at the end of her shift very much appreciated😊

marianne and kinga were so so helpful and had great customer service !! they made the perfeeeect drink for me!!

Kinga is an awesome customer service representative.

Stopped by this BSC the other day, was first greeted with a pleasant smile from the barista, and then my order (caramel latte, would definately recommend) was made very quick and was served again with a smile. Overall amazing customer service and great coffee, thank you BSC Heathrow team!

Kinga and Marianne were absolutely fantastic, absolutely amazing help and made sure we felt super comfortable and had everything we needed

Kinga and Marianne were great good coffee

Really big thanks to Marian (sorry for spelling her name wrong) but absolutely lovely girl who recommended be the best drink and treat xx

Marianne and kinga served , very polite and friendly girls <3 xx

PLEASE CHECK YOUR ITEMS FOR ANY BACTERIA, MOULD, OR ANY OTHER HAZARDOUS PATHOGENS I have been to this branch 3 times and the service has been good and efficient each time and the food and drink tastes good. However, on my most recent visit, I found what I believe to be E. coli in the ice which is obviously very dangerous.

I came in traveling today and Kinga offered me great service with a friendly smile and a nice talk. I loved the pure taste of the coffee and the waffle Kinga recommended. I will definitely be returning when I am travelling next

I visited today BSC today and Kevin and Marianne was very helpful. Marianne was very knowledgeable on any questions I had with the store and the coffee and Kevin was just himself and charming as usual. I would also like to thank dayana and Chris for their hospitality whenever I visit the shop.

Great service I was clumsy and dropped my coffee 😭😭🤣 Kevin gave me another free of charge what a guy !!!

Kevin was amazing as usual, funniest guy I've met. Needs a pay rise

The staff exhibited exceptional professionalism. They consistently went above and beyond to ensure that customers felt welcomed and received the utmost assistance throughout their experience. The staff member named Kinga provided excellent service and was very helpful.

Mariann served me with a smile, she was efficient and fast

Located in the heart of the airport, the cafe offers a friendly atmosphere, quick and healthy snacks, hot coffee and water in beautiful bottles (with mint). I was served by the staff quickly and politely, which makes this place a preferred place to relax and recover after a long flight

Reasonable prices, great matcha, salmon and cheese bagel. Thanks to Kinga for the great service.

Marianne served me and she is very very nice. Absolutely amazing service I will be sure to come here every single time. Really nice girl.

Oh, after 20h of travelling, Roxana made this break unforgettable for me and my husband. Her smile on arrival was so cute, she made us feel so welcome although she was so busy. Roxana was extremely helpful, we had a couple of requests when we ordered, and she was awesome when dealing with it. Also, my pistachio late with cream was soooo deli 😋 Other members of staff were nice too ❤️

Mariana is excellent service 😘😘🙏🙏

The 3 Amy's were absolutely amazing, very helpful and even managed to make me laugh (not easy to do)

I absolutely love this coffee shop! From the moment you walk in, you’re greeted with the rich aroma of freshly brewed coffee and a warm, inviting atmosphere. The staff is incredibly friendly and always happy to recommend a drink if you’re unsure what to order.Roxana and Dorina helped me to try something new and i really loved it. Planning to visit again very soon

Great place to have your meal or coffee and the staff are very friendly and helpful. Thank you, Rocsana.

I paid £4.99 for a large Mocha, it tasted like no Mocha I have ever had. It was extremely bitter and consisted mainly of froth. Worst coffee I have ever had and expensive. I was in a hurry so could not spare the time to complain.

I stopped by Black Sheep Coffee and was pleasantly surprised how Creamy and smooth the coffee itself was. The staff was friendly I like the self order computer which made things really quick. Price was decent. Overall, I'd definitely recommend Black Sheep Coffee to anyone looking for a solid cup of coffee.

stop at your coffee shop to day and the service was out standing Kevin is a credit to your compony he went above and beyond the coffee was fantastic along with the service thank you made my trip Kevin your a star regards Steve Voller

I had an amazing experience. Thank you so much Racquel. When I started to order you had a very pleasant smile on your face. It felt so welcoming. The turn around time of the coffee was very quick and tailor made based on my specifications. Thank you so much Racquel for making me feel so good and recommending me the best things to have. I came with an idea to just have a coffee but I ordered 2 extra things because of your delightful recommendations. You are a gem of a person and I wish every business had someone like you who works so whole heartedly. Lots of love and best wishes. Dear Manager, the store is in safe hands! I will visit again soon with lots of friends and family.

Always friendly Staff name kinga, raquel, Roxanna and Philo were absolutely very helpful and professional.

Super friendly team and lovely staff, very fruity filter brew, Kinga (lovely girl) helps check if the cup of coffee is good and keep checking the tables are neat and tidy. Chilled music . Well done Team. Enjoy your days .

Was served by Raquel and Kinga, who offered great customer service. They were both friendly and polite. I come here often and the service is outstanding every time :)

Kinga, Raquel, Roxanna and Philo great welcome even when my water bottle spilled all over the floor.

Lovely service at black sheep coffee shop by the staff kinga, raquel, Roxanna and Philo very welcoming

Kinga and Harleigh I recently had the pleasure of visiting Black Sheep Coffee at Heathrow Terminal 2 and 3, and I must say that my experience was significantly enhanced by the exceptional service provided by staff members Kinga and Harleigh. Harleigh and Kinga made a remarkable impression with her friendly demeanor and efficiency, ensuring that the line moved quickly while maintaining a personal touch with each customer. Their teamwork was evident, and it made the whole experience feel enjoyable and relaxed, I love the coffee from them. I highly recommend visiting Black Sheep Coffee at Heathrow Terminal 2 and 3, not just for the delicious coffee, but for the incredible staff who elevate the experience. Thank you, Kinga and Harleigh, for your exceptional service!

Kinga is friendly and the latte was so good. Give a try!!

Nice and tucked away from the rest of the bus station which can get quite cold. Brilliant service, especially by Vivian who was very kind and helpful

The food ordering terminals are not user-friendly, resulting in slow service.

Great customer service every day , Vivien has been wonderful today as also the rest of the team.

Great staff n great customer service from blacksheep staf in heatrow central bus station

A lady Amy and young man Caban helped me with my luggage while i had a coffee. I am really impressed with the staff kindness. And eager to help. I had broken the lock on my suitcase and my house keys were in.Thank you Amy and Caban

Honestly the best cappuccino I’ve had in a long time. Super-quick. Gorgeous cups ; … even nicer service-with-a-smile. Will be back! Recommended. Thank you ! 😎

the best hot waffles and service from roxane

Really friendly staff especially dorina and dayana were were sweet and helpfull ❤️

I had a stopover of 30mins the atmosphere was very friendly and Amy &harleigh where just excellent , customer services was just perfect , I would every penny spent was worth it .

I visited black sheep coffee to day and the service I got was outstanding I got greeted with a nice smile and the staff Amy Raquel Kiaga went above and beyond and if they worked for my company I’d be very proud of them very thing was out standing even the coffee thank you so much to you team made my journey fabulous regards Mr steve voller

I received given very good customer service, quality of food and drink and a good store atmosphere. On top of a very short wait time I received good conversation with both Kevin and Sahra who were on shift, 5 star experience and will positively make a return.

Terrible customer service !!! Paid with cash and still she made me wait while she carried in serving online orders. Not a single please, thank you or a smile! The only reason your still there is most definitely not due to customer service but due to the lack of other options after a long flight ...

Kris was amazing, very friendly and really enjoyed Nutella Pancakes.

Kris was amazing, really made me deel welcome and his service is outstanding. I was a bit lost of what to order and he really helped me

Kris was outstanding, he provided excellent customer service towards me. I didn’t know which matcha to choose so he recommended the blueberry matcha, which absolutely made my morning since I’m not usually a fan of matcha- but this was a game changer ! Thank you very much kris !

I ordered the vegan breakfast bowl. The photo looked great on the menu. What I got was an absolute joke! Pathetic, in fact.

Philo was really helpful and kind. Very good service

Kind service, great food for reasonable prices.

Just came today from sri lanka to the airport terminal 2, while waiting for the bus i tried a latte from Black Coffee Shop. The staff were really nice!! Especially Chris, Dayana, Hectic with names, i was waiting for a quick coffee they made it real quick! Highly recommended!!

Heathrow bus stand - terminal 2&3. Open 24 hours. Even on Christmas and Boxing Day. Lively atmosphere. Ambient and peppy indie, alternative rock & electronic music in the background. Friendly staff. The Black sheep coffee is your best place to chill and kill time if you reach the airport early via bus/coach. Plenty of seating and charging points. Decent coffee options between decaff, robusta revival and a fruity blue volcano and multiple small bite options. I enjoyed the Lion's mane latte more than the regular latte. P.S. The bus station has more places to sit than any of the flight terminals.

Great coffee and excellent service! Despite it being a bit busy, Raquel, the barista, was incredibly friendly and made my visit enjoyable. I highly recommend this place for both its quality coffee and welcoming atmosphere!

As a regular customer that travels back and forth from work, I always stop by here almost every morning without fail. These guys have one of the best coffees I have ever tasted, possibly the best coffee in history. You really must have sophisticated taste buds, if you are used to something basic like Costa, then no surprise, you will think this is too strong. However a person that knows coffee, will know this is great coffee. I always notice the baristas working so hard, if they're not serving, they are cleaning. These kids look so young yet such hard workers and I applaud them for it. The salt beef bagel is something I never fail to enjoy. The salt beef with a long black never ceases to amaze me. Special thanks to Kinga for being one of the kindest and well spoken baristas I have ever met. Also special thanks to the team, you guys are great. Thank you for your service!

The ambiance is cozy and inviting, with warm lighting and comfortable seating that makes it a perfect spot to relax or catch up with friends. The baristas are friendly and knowledgeable, always ready to recommend a new blend or brew. The coffee itself is top-notch. I tried their signature latte, which was smooth and perfectly balanced with just the right amount of sweetness. They also offer a variety of pastries and snacks that are fresh and delicious. The croissants, in particular, are flaky and buttery, just how I like them. Kinga in particular was so kind and helpful towards me, she not only made my drink but made my day! This place offers a wonderful coffee experience with great service and a welcoming atmosphere. It's definitely a place I'll be returning to often!

Amazing staff Chris, Sarah and kris a credit to your team, warm welcoming and friendly. If you are looking for grate food and the perfect coffee this is the place for you, service with a smile 😃

It was a long day for me at airport but the coffe was really nice. Amy, chris and philo was there to serve me the coffe . They were nicest staff i have ever visted. Definitely coming again

Delicious coffee and pastry. A welcome stopover on any journey. Very good, efficient service, particularly from Kinge, who is polite and helpful.

After more than ten hours of flight, I walked to the express bus terminal to prepare for my next journey. In the cold morning, I saw Black Sheep Coffee, which was just the right time to warm myself up and replenish my energy. The Americano coffee uses medium-roasted beans, and the coffee tastes slightly sour and fragrant. The sausage burger is hot and spicy, and it is enough for breakfast. The waiter was very polite and took 5 minutes to order, take a credit card and pick up the meal. Black Sheep Coffee's main store is in London and has more than 50 branches across the country. It is famous for using Rooster coffee beans and offers coffee, smoothies, pastries, bagels, toast and Norwegian waffles.

Black sheep coffee in Heathrow is an amazing place. The quality of service is exceptional and the food is amazing. A perfect place to relax after a long flight

I work at the airport and for my break I always go to black sheep. Staff are very helpful, friendly and the food/drinks are really nice. If you are around Heathrow Terminal 2/3 make sure you go for refreshments.

Amy was really helpful and polite. I was struggling to get my order on the self service machine and she helped me straight away

Arriving at Heathrow Bus Station we had a few hours before our Coach and so we stopped off at Black Sheep for a fuel stop. Bacon Roll each and Coffees of a Latte & Flat White gave us the required sustenance. Service was Efficient and Ordering was Self Service at a Machine which we negotiated fairly easy. Coffees were good and Bacon Rolls very nice.

Cavan was really polite and friendly. Make my experience great!

Amazing customer service from julie defenitly needs a promotion and pay rise as she always makes my experience exceptional and goes the extra mile to make every customer satisfied

I come here very often and I must say the customer service from Julie is wonderful. She welcomes each customer with a smile from day to night. Also preparing the food with Tender love and care.

3 staff. Zero service. Every table dirty. Hateful ordering system. Not a smile or any sense of humanity from the staff. Could not be worse. Shameful v

Friendly staff Changed our cake without fuss when it felt "crusty" on one side. Free water available Free WiFi, but wants your details. Plenty of seating and charging points. Large tablets to place your order, qr code to place orders plus the till. Inside the coach station. We ordered the dairy Free carrot cake.

Kevin is the best barista to work at black sheep coffee heathrow, no one will get close to his skill level. +100000 Aura points

Nice place to have a cup of coffee and waiting for bus.

Lovely spot for a quick bite and a decent cuppa Joe (especially so after the airline coffee) while you're waiting for your bus. Friendly faces and service behind the counter. Thumbs up. 👍

Very friendly and attentive staff. Thanks to Chris, Kinga, cavan and dorina.

The food was delicious and the worker who helped us, Kevin, was really kind and respectful.

Kevin made me the best cappuccino yesterday:)

I had a pain au chocolat and it was really buttery and flaky. My hot chocolate had a really adorable latte art. It was really aromatic and had a rich taste.