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4.3

Based on 1.054 opinions finded in 1 websites

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Nº 128 in 334 in Wyre Forest

CUSTOMERS TALK ABOUT DISHES WITH..steakcookedchicken
Score
OpinionsNoteGoogle1.0544.3

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I have visited this restraunt a couple of times now and have had a poor expirence both times. They were very quiet whe we arrived however there were multiple dirty tables which were dirty for the majority of our visit and we were there for almost 3 hours. Considering they were so quiet the service was shocking. We waited for ages for someone to come over and take our order once someone did our drinks ks arrived failry quickly. We didn't wait too long for our mains. There was no check back provided for the entirety of our meal and it wasn't until the waitress finally came to clear our plates that we were able to inform them of a problem with one of our parties meals and the response from the waitress was that she would let the kitchen know and it was a known problem with this dish at the moment. No apology was given for this and one of our party had to leave hungry. We had planned to order desserts but after the length of time it took for the waitress to come back we decided to leave it please bare in kind there was only a handful of tables in at this point but no member of staff was to be seen. Apart from the manager who appeared to be more interested in sat at a table in the restraunt on the work laptop while there were tables dirty and customers being ignored. We finally got the bill and looking at it the meal we complained about was still on there and nothing had been said and still no apology. We asked for this to be removed as the meal was barely touched the waitress said she would go speak to the manager. I saw her go over to the bar and ask the manager then looked over at the table and glared at us and you could tell by his body language reluctantly took the meal off the bill along with the discretionary service charge as requested. We then paid the bill happily as the rest of the food was OK. But we still didn't recieve and apology. The restraunt for the entire time we were there on a Saturday afternoon did not have more than 5 tables in and if our experience is anything to go by it doesn't surprise me why the restraunts surround this one were busy on a Saturday and this one was dead. It's safe to say I won't be returning and it was supposed to a nice meal to celebrate my friends engagement which ended on a sour note.

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Charlotte Gibbs . 2024-11-04

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Lovely food and exceptional customer service from Diana

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Jayden Harris . 2024-11-02

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I've lived near here for over 2 years and walked past this place many, many times but, last week, I was handed a flyer as I walked past offering two breakfasts with drinks for £13.50. We went and tried it out and I can honestly say that it was the best breakfast we have found in, or near, Kidderminster. We had a traditional English breakfast with orange juice and coffee. Everything was cooked extremely well, the plates were hot and the staff were friendly. To test it out, as to whether we were just first time lucky, we went back a few days later and it was just as good. Scrambled eggs were done to perfection, as were the poached ones. It's good value, even at full price but, at the promotional price, it's amazing. Bistrot Pierre will be seeing a lot more of us in the future.

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Robert Branch . 2024-10-27

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Has to be done First class food Service better than good 100% great experience

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Alpharel . 2024-10-26

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Have been a couple times to date this year. Nice open, welcoming and interesting restaurant design. Good food and friendly staff. Nothing to dislike.

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Dav Mudan . 2024-10-08

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An okay restaurant. The decor is a little strange with a mix of themes silver ceiling, leafy drapes, etc. Service was okay, but some items not available and told sometime after ordering. My straight from chilled hummus served on a plate too hot to touch was a strange combination, but okay. My beef was less tender than I'm used to at other eateries. The meal and atmosphere would have been okay for a good for a pub, but this was a restaurant.

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Trevor Burgess . 2024-10-02

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went for a meal, food was super tasty, cooked to absolute perfection

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Shannon Jackson . 2024-10-01

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Love the menu choice Great service

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Marianne Haycox . 2024-09-29

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Rubbish service from the kitchen last night. The place was not full, but there were a number of issues. 1. Their only non-halloumi vegetarian option was unavailable. They didn't tell us this until well after taking the order. My wife was disappointed to only have halloumi based meals as an option. 2. Our dessert took ages to come. The table next to us waited ages for their main courses while we all watched one of their burgers on the pass going cold for 15 minutes. 3. When our dessert did arrive, it was without some of the promised items (Chantilly cream, cherry compote). 4. They didn't calculate our bill correctly - we had 2 of the same cocktails and weren't given the appropriate discount. Sort yourselves out!

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Ollie Stockley . 2024-08-31

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Had not been for quite some time - restaurant about 20% full - waited 20 minutes for drinks to arrive - food tasted fine but although the prices were on offer so drastically was the quantity - had to take the Grandkids to Macdonald's after to top them up - The Bill came with a 10% service charge which we refused to pay - if you visit remember you get what you pay for Our advice to this Bistro supply quality and quantity food with service and you can both charge for it and fill your restaurant

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Rhiddian Billingham . 2024-08-30

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No sea bass available,the chicken was overcooked and dry,vegetables were undercooked and hard,service was slow considering there was less than a handful of tables in,waitress was friendly but unappetising overpriced food means I can't recommend and won't be back

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Nicola Nunn . 2024-08-27

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I love Pierres we go there often because we know the food is going to be so good! It's a bit of a gem really!

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edwardo flatwood . 2024-08-15

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Service was very slow. I was overcharged for the drinks. The steak was very tough. will not go back.

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Michelle Dabbs . 2024-08-12

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We went for lunch and were the first people in. Its a big space and clean tables. They were out of specials which was strange as it was Saturday. The service was pleasant. Both meals were very nice , well cooked. A huge amount of chicken came off the half a chicken meal.

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David Byrne . 2024-08-05

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Visited Bistrot Pierre last night for the first time in years. It’s not as good as it used to be (sadly, a sign of the times) and there were a few hiccups with the food. The asparagus starter was so small it was laughable, the mains were pretty average and again, on the stingy side portion wise. The desserts were arguably the best course. I must add that the service we received from waitress Chantelle was fantastic. She was rushed off her feat all evening but made such an effort to ensure we were happy!

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Dan . 2024-08-03

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Long wait for food, but decent when arrived

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Richard Bennett . 2024-07-30

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Very lovely chilled out place, incredible food and amazing staff. Couldn’t have had a more wonderful time! Definitely recommend.

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Alex Owen . 2024-07-27

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Really tasty dishes packed with flavour and excellent customer service. House wine rather overpriced but local bottled beer good value for money.

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Vince Godson . 2024-07-26

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Only went for a couple of pints but reasonable prices, nice setting and great service. Next time I'm in Kidderminster and fancy a pint, I'd go back.

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Kurt Jacob . 2024-07-21

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Very disappointed. I have visited several times before. On this occasion I felt that I was ripped off. I don't mind spending money if I feel like I am getting value for money. Nearly £8 for 1 piece of bread wit a few mushrooms on it. £15 for the world's smallest chicken breast. 1 small portion of mash and a few mushrooms. To top it off the chicken was so dry and flavour less that I sent it back and did not have a main meal. Again dessert was lovely but tiny fir the price. Dint get me started on the price of the wine.... £12 for 1 glass.... Never going back. Do yourselves a favour and go to witherspoon instead...

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Paul Brettell . 2024-07-21

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Excellent food and great atmosphere

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Ian James . 2024-07-18

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Food took long time to come. A bit pricey.

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Bryan Smith . 2024-06-27

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Pleasant place. Pleasant service. Good start.

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Arild Falk-Danielsen . 2024-06-16

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Great place for breakfast. Also very hot on dietary requirements

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James Dyke . 2024-06-08

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Please just close down ! It's sad to watch, you had your day years ago and now your just a shadow of what you once where ! Crap beer, Crap food ! Nothing compared to what it used to be like years ago. Shabby tired interior, under staffed, terrible food. Just a waste of money now !

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David Dixon . 2024-06-07

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I don’t wanted to disrespect food place and staff especially but just wanted to let you know thats purely English food shop you hardly get Vegetarian food

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Ibn E Aadam . 2024-06-06

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Lovely food but watch out for service charge!!

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Tricia Allen . 2024-06-03

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Really quirky place with lovely staff

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Nicole Talbott . 2024-05-24

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Really gone downhill in recent years. Used to be good when they did 2 for 1. Now it’s really grubby and dirty. Cobwebs everywhere, the menu doesn’t have many options and the portions are small. I remember when you used to get real fresh bacon on the hunters chicken! Avoid!

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Testy McTest . 2024-05-11

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Very good, very beautiful setting. I had a steak and fries and as a Belgian I expected bigger fries (and therefore obviously fatter). No Irish coffee on the menu but they made it for me anyway, thank you. Very helpful staff who took the time to advise me on the transport strike the next day. I was inside but there is a nice terrace by the canal. I recommend

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Marc Castellani . 2024-05-06

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The food was bland ..very expensive for what we received. Service was friendly but slow. Feel that I wasted money!

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Sharon Tanser . 2024-05-03

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We were very pleased with the food and the level of service received, as they were quite busy .and we enjoy building up our rewards Ray Owen

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Ray Owen . 2024-03-27

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Really deteriorated since last visit. Chicken liver pate still good but now served with hard, thin toasted bread. Chicken Normandy ok but not as good as previous chicken mains. Dauphinoise a bit burnt.

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Deborah . 2024-03-22

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Would not recommend for breakfast. We were seated at a table, asked if we wanted to order drinks which we did. Our drinks took over 20mins to arrive. There were only 4 other tables in the restaurant. We ordered our breakfasts, to be told they had no sausages for a breakfast. This should have been said when we were seated. I opted for the veggie breakfast instead, my partner had the standard breakfast, he was offered extra bacon or eggs in exchange for not having sausages. After ordering our drinks finally arrived. We then waited 30mins for our breakfasts to arrive. The standard breakfast looked dry and was over cooked. The veggie breakfast was abysmal. Poached eggs were very under cooked, I was given bread and not toast with no butter. The avocado was brown and I also found egg shell in my food. The new potatoes were barely cooked. We did complain, I was offered another breakfast to which I refused. The veggie breakfast and my drink were taken off our bill. When we asked for the bill, we then waited another 15mins for the bill to arrive. At this point there were only 3 other tables including us in the restaurant. Customer service could be improved also.

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J Gordon . 2024-03-13

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We were celebrating 🍾 friends 75th birthday. The lovely lady who served us was from Derby. Unfortunately I cannot remember her name. But was so pleasant efficient and efficient. Nothing was too much trouble for her. The only criticism was it was very cold in the restaurant.

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Geoffrey Carl Davenport . 2024-02-28

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Wonderful bigtime. Read the story in the shuttle. You are heartstoppers!

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Nigel Watson . 2024-02-26

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Amazing waitress who made sure we had a loveley time she was so good at her job the food was amazing and the waitress was excellent will definitely go again food excellent

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Dot Field . 2024-02-16

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Visited for lunch. Very happy with choice and standard of food but service was terribly slow. Had to ask a server to check on progress with our dessert as time was running out for the car park. Unfortunately not enough staff to cope with the busy Sunday lunchtime rush.

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Ross Downing . 2024-02-04

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Excellent staff but under pressure as too few. Very good service. Food good and plenty of atmosphere.

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stan baldwin . 2024-02-02

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Booked a table for weekday lunch with friends. Never visited before and we were very impressed. Menu ok with plenty of choice. Service very good but atmosphere a bit lacking but probably due to low numbers of clients

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Trevor Steward . 2024-01-30

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Food is decent although at a price ( just over £20 for a burger and apple juice ) servers were friendly. Very quiet atmosphere so great if you want to eat in peace. Expect a surprise 10% service charge to be popped onto your bill when you go to pay. All-round ok experience

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Jason_Mayall . 2024-01-29

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Food excellent well presented cooked to perfection only downside was the price of soft drinks, extortionate

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Steve Round . 2024-01-24

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Food was ok. Service and welcome wasn't great.Quite embarrassing service by the one waiter in duty.Staff chat from the kitchen was unacceptable. Didn't want to leave any service charge but felt pressured to do so

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Adam Kerr . 2024-01-22

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Was originally planning a breakfast and have to admit was gutted when the waitress told us, only served till 12 but have to admit, prawn starter and steak were amazing as was the wifes fishcake...

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Scott Hadley . 2024-01-21

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We had the fixed price menu. A couple of options were unavailable but the choices we did have were well cooked, tasty, and felt like good value. Service was great too

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Matt Gilbert . 2024-01-20

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It was cold in there, food was ok tho

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Travelling Guy . 2024-01-19

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Amazing decor, food was really nice and not over priced. Staff were friendly and attentive

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Sherrie Parkes . 2024-01-19

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Good selection of foods, including vegetarian, and plant based . Prices on the expensive side but tasty food. Service staff are helpful and attentive.

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tim mccammon . 2024-01-09

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Disappointed food average at best . Overpriced

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Jez Richardson . 2024-01-05

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Slow service at first but got quicker after starters arrived .Obviously as quite a few Xmas parties this was to be expected. Starters and mains were tasty and decent size but dessert of Paris breast was too crispy and not worth the price

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Janet Hann . 2024-01-04

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The food is delicious, fresh, everything beautifully presented. Great service. We were there for the first time and I am very glad that we chose this place. We will definitely go there again.

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SYLVIA D. . 2023-12-30

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Service and venue is great, although the Christmas dinner I would not recommend, turkey roll not even a real turkey all frozen food pretty much no taste deserts was nice but all very over priced

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Taylor Bourne . 2023-12-26

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Christina served us tonight, she was brilliant! Very attentive and quick service!

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Olivia Martin . 2023-12-11

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Celebrated my brother's 80th birthday with a party of 15 of us. The food was great but could have been more choice on the menu. Service was really good with so many of us. Will certainly visit again.

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Patricia Southwick . 2023-11-30

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Really looked forward to an afternoon tea with friends sadly our experience left us disheartened. Upon arrival a friendly server took our orders and explained that unlimited hot beverages were included in the afternoon tea. We were baffled to be told there were no teaspoons available as they "were all in the wash" this was a Saturday afternoon and we were one of three tables which we found amusing as we were given table and dessert spoons to choose from. When our food arrived I was surprised to find my vegetarian options were served on the same plate as the meat, I'm not one to cause a fuss but others might. We had to constantly ask for more cutlery, napkins, a 2nd refill (which took a long time to receive after being left on the bar and were cold when we received them) and plates- the staff weren't attentive. One couple walked and stood waiting to be seated a few mins before someone noticed, it was so awkward as at this point there were only 2 tables in use. We asked for our bill and they charged us for the refills and a service charge, they removed the refills without question (do they deliberately try and overcharge!) I might try another branch but not Kidderminster.

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Isabelle Melvin . 2023-11-27

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Lovely food and consistantly great service, especially from Madi. Thank you 🤩

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heathhousedy10 . 2023-11-26

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Chantelle made our dining experience here better, food is good and will come back if we are around this area

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CJ M . 2023-11-25

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Chantelle was absolutely amazing! We felt really good with the service and friendliness that she gave us. The food was great. But the Service we got was superb! 😊

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C L . 2023-11-25

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Chantelle our server tonight is amazing and very friendly, she made us feel so welcomed and looked after very well.

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Owen madriaga . 2023-11-25

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Had an awful meal Friday 17th November 2023. A tasteless steak served with a few bits of Romaine Lettuce and chips, and a Coq Au Vin which was a dry chicken breast on top of mash potato and what looked like a pre made sauce. The food came out to us in a couple of minutes, I said to the waitress it was quick and she said the steak only takes a minute to cook....so how fresh was the Coq Au Vin sauce. When the waitress eventually came back to our table I asked if it was lettuce with my steak and she laughed and say yes they didn't have the ingredient it was supposed to be served with so the chef used lettuce!!!! Why didn't she tell us that when it was ordered. At £17.95 for a main you'd expect good quality, tasty food.....it was NOT!!! , dry tasteless food cooked in less than 2 minutes...we won't be going back

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Emma Thresh . 2023-11-19

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Warm welcome and quiet lunchtime, for a tasty £10 lunch of very good food. Coq au vin and Pork medallions. No room for dessert! We would definitely return.

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Janis Searle . 2023-11-10

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Ordered the sirloin which had great flavour but was quite a chewy cut. Service was pretty poor, brought the wrong cocktail and our waitress yawned often during the course of ordering food and removing plates. The restaurant itself was a great place to be in however due to the styling

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Matt Hall . 2023-11-03

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Went for Sunday lunch today, had the Roast Beef, it is probably the worst cut of beef we have ever had, all fat and grissel, hardly chewable, complained to the waitress who was very apologetic, very disappointing. Have had great meals there before, but sadly this time nowhere near the standard.

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Graham Brittain . 2023-10-29

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Visited recently for lunch for my wife’s birthday. We had a good experience although, like most places these days, there was minimal staff and although they were trying their best service was a little slow as a result. Would have loved to try a desert but didn’t want the wait in the end.

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pardoe87 . 2023-10-29

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I love the decoration of this place. Brought my gran and son here for lunch. Had steak and chips and they were tasty. Nice service. Very quiet for a sat afternoon which was nice too. Prices are a bit steep - but they are everywhere at the moment so can't blame that on the business.

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Alexandra Sewell . 2023-10-21

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Very quiet time of day when visited so it's hard to comment on atmosphere however the experience was professional but relaxed and friendly. Food was delicious and would highly recommend.

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Marion Frost . 2023-10-18

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Always good here. well recommended.

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Chris Bussell . 2023-10-15

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Amazing food and fantastic service from Grace.

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Neil Hirons . 2023-10-15

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Really Really good breakfast best I've had in a long time , restaurant is really nice inside and I think I paid £12.50 for big breakfast a coffee and an orange juice really good value definitely returning very soon 😋

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Daniel Campbell . 2023-10-14

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Some of the dishes were very tasty, and some were average. Service has become more competent and faster. I'll be back again in not too long

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Jo Dymows . 2023-10-04

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Meal with my sister. We loved our lunch.

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amanda love . 2023-10-02

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Steak wasn't up to standard for the price everything else was fine

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Oliver Bolton . 2023-10-01

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Food not good, meat dry and chewy. To much salt. Dessert was bad. They just don't know how to do french cuisine.

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Jonathan . 2023-10-01

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Nice location next to the river. Starters and desert were spot on but the Frites were stogy and the fillet of beef burnt on the outside but perfect on the inside. Will go back again.

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Rory Stewart . 2023-09-27

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Very nice food and helpful staff 👌

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David HAWKINS . 2023-09-21

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Terrible meal, service was so slow.

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Ann Sinclair . 2023-09-21

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Booked for anniversary meal. Super food and attentive service.

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Sue Garlick . 2023-09-12

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Great French inspired restaurant in Central Kidderminster. Perfect for a civilised healthy lunch in modern very clean surroundings. Comfortable seating, well presented tasty food and drinks. Lower priced lunch time offerings. If its a busy night, not easy to hear your conversation so I choose lunchtimes.

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Sally Holt . 2023-09-06

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Quiet Saturday night in Kidderminster. Food was fine but the service was great and bargin buy cocktails too. Would go back

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Lesley Smith . 2023-08-29

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A little bit empty but didn't mind as I thought it was going to be really busy as the schools are off. Lovely food & thought the lunchtime deal was really good, but only had 2 courses, as 3 would have been too much. Would recommend & now that I have joined the Loyalty scheme, will be going again soon 😊

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Jenny Thompson . 2023-08-28

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Not enough of the personal meet n greet, before you eat..Order at bar of by an app..The good was very nice though & enjoyed the Brew dog ..beer..

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Mark Wheway . 2023-08-24

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We had a lovely meal here. Great food and great service.

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Karen Popkin . 2023-08-21

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There was a long wait because there was a large party, but there was only 1 chef for the main meals. The staff were amazing & kept us well informed, but when my husbands steak turned up, it was fatty & and chewy, so it got sent back. We also saw other meals being returned. We were given a discount but we won't be going back.

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Kate White . 2023-08-20

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Lovely spacious restaurant, great decor and clean toilets. Food was lovely and service was good. Special mention to Madi who served us, she was polite, friendly and extremely helpful. Would definitely go back.

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m t . 2023-08-19

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Good food and Great service. We always enjoy our time hear

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Mike Smith . 2023-08-13

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Always a lovely meal or breakfast with the family. Highly recommend.

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maria smith . 2023-08-13

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We have been several times so decided to try the Soiré gastronomic. Well! Absolutely divine. Six courses of the most beautiful food. Attentive waiter and waitress. An evening to remember. We even booked in for the next one in two weeks. Can't wait.... Very good food, very reasonable prices.

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elaine wright . 2023-08-10

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The food was expensive for very small portions. The 8oz rump looked the size of a mushroom about 4oz at best. The place had about 40 tables only 6 were occupied, I went to the bar to order some drinks and told someone would come and take our order , 5 minutes passed and a nice waitress took our order, 10 minutes later our drinks finally arrived. That was the best and fastest service . The next drink took 20 minutes to arrive. I wouldn't mind but no one else was drinking in the place. Then to rub salt in the wound, hit me with10% service charge. My wife's French fries were over done, and for me the the whole meal was over rated and over priced with piss poor service . Why call it a French restaurant when no one was French. Only the French know how to cook French food properly. So finally to the owner you won't last long providing food and service like that.

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Martin Bridge . 2023-08-07

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Good menu and comfortable seating. Staff are welcoming and helpful

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Neil Williams . 2023-07-30

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Хороший заклад для приємного вечора. Є безглютенові та вегетаріанські опції, їжа була смачною. Страви приносили досить швидко. З радістю замінили картоплю фрі на салат в страві. Дуже сподобався стейк. Камамбер також сподобався. Чудова акція - 3 курси вечеря.

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Любов Гноєва . 2023-07-29

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Visited on the off chance after having a procedure at Kidderminster. No one to be found upon arrival and waited a couple of minutes before lady appeared to seat us. She seemed friendly enough. We both went for 3 courses. Starters were OK 👍 but my main of Beef Bourgionon was just lukewarm and not hot. Both work in the industry and was most certainly not re heated to 75 degrees as the law states. Didn't get a check back after our food was delivered so didn't get a chance to send it back. I'm to polite to make a fuss! But wasn't very impressed with the service either. Once billed was overcharged and the 3 courses was not on there. Once addressed with the server She went and changed the bill. Felt very rude to include a service charge when we never received food service or food. Oh well won't be back! Advise your Chefs how to use a microwave correctly and that all food especially High risk meat dishes must be heated to at least 75degrees or you could end up making someone very unwell.

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Andrew Neil . 2023-07-26

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Great food, reasonable prices. Service is ok, could be better, could be worse. Atmosphere is good.

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Stuart Smith . 2023-07-23

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Excellent in everyway. Great service and delicious food overall and free parking nearby after 1800, probably just needed one more waitress/waiter to get seated quicker and drinks. Highly recommended though.

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Matthew Tapping . 2023-07-23

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Very pleasant Bastille meal. Nice touch to have the jazz duet.

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Anthony Drew . 2023-07-14

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Great place to dine. For some reason it sits in the shadow of the Tapetto Lounge next door, but in my view Bistrot Pierre is a much better place.

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Greg Young . 2023-07-14

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Spacious and popular venue, good-sized portions, great coffee, and reasonable prices. Sit inside or overlooking the river

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Christopher Raven . 2023-06-24

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Waited more than 5 mins to be greeted at the door and seated. Once seated, we waited 25 minutes more, then walked out as nobody had come to take an order, not even for drinks.

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Gary Smith . 2023-06-20

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Nice Restaurant and helpful Staff.....

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Paul Turner . 2023-06-20

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The front of house staff are brilliant. Victor and Chantel made us feel very welcome. The food is delicious 😋

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Paul Wallace . 2023-06-17

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Very slow service. Mediocre food. Steak frites was very stringy and chewy. 15 pounds for that! And we had to manually hail down a server in order to pay the bill. Not coming here again

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Elie Ben-Shlomo . 2023-06-17

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4.3

1170 Opinions

location-icon1 Wolverley Rd, Kidderminster, DY11 5JN, United Kingdom
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Had lovely service from Kelly and Leah.

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4.3

293 Opinions

location-iconKidderminster Rd, Bewdley, DY12 1AG, United Kingdom
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Cosy pub with three real ales. Good service.

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4.3

263 Opinions

location-iconCanal side, 5 Holly Rd, Stourport-on-Severn DY13 9BA, United Kingdom
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Lovely location quiet and on the lovely canal with a very short walk to centre of town. Shared kitchenette allows for easy take-out or delivery meals and also plenty of restaurants nearby as well as simple pub food downstairs. Over a pub so some noise unavoidable on Friday and the weekend. Separate entrance with own key access at any time. Plentiful breakfast made to order by friendly hosts. Small rooms not really suited to business traveller but fine for holiday couples. Electric showers cut out due to low water pressure which was disappointing. Very convenient parking, although there was no guarantee of a spot when returning in the evenings.