BigBites in Sefton

Unfortunately this Takeaway has trust issues with customers, Demanding you pay first when placing your order in person at the shop,, staff are certainly not friendly and ignorant, Looking at other reviews on here the poor quality of the food suggests the reason being you must pay first when ordering on the premises, staff prefer to demand you pay first before actually receiving and satisfied with your order, The customer first should be satisfied with what they see and the preparation of your order.when i challenged this and questioned why the member of staff abruptly become annoyed, immediately stopped my order and wanted call the police simply because i have the right to see if the food is of an Adequate standard and preparation was acceptable before payment taken,This is within your consumer rights, This Paticularly Takeaway deserves no star rating, staff are not friendly and rather ignorant.stay well clear, fortunately many other nice restaurants/Takeaway in the Waterloo to have a better choice for quality food.

I got a 3 meat kebab. What meat, I don't know. Absolutely vile

Lovely staff boss food! Recommend the chicken shawarma 🤟

food was nice but disappointed in the drinks. says cherry coke we got cherry Pepsi max. bottle of coke and got Pepsi. even though we will drink it, it's not what we ordered and it's not as nice

Great pizzas and burgers. Very reasonable prices.

shame this place is so hit and miss as I won't be spending another £40 to get below par food we had a dry cheesey garlic bread a calzone with hardly any filling and soggy french fries.

Best value for money scran gaff in Liverpool. Scran is heavy

Ordered food took over 2 hours to arrive

Food was cold got wrong drinks and 1 pankcake was me to be 2 wouldn’t recommend an I always go on just eat to order food bad place

kebab was ok but on pizza to much chesse

The food arrived very cold and the chips was soggy & stale The burger was very cold

Food awesome, delivery brilliant! tmThe delivery lady so nice and kind. I felt like great customer service. A few days ago the man just left my food on the floor, whatta different! Please don't risk you business with someone who doesn't know about customer service even 0.1%! Food was lovely. best lamb kebab! 5 stars to the delivery lady, because of her service. Wish she bring ny food always, not the other one who doesn't give a sh.t about his job!

The food was awesome as always. Also the delivery man just called me, as "Food in the door". I've found my food on the floor in the door. I didn't feel satisfield at all. Customers order create his wage, so the minimum I don't find my food in the door on the floor! Retrain this delivery man aboyt customer service please, because if you make a great food, it's so poor to make customers unsatisfield just because the delivery man never lernt about customer service. Very poor delivery, amazing food.

Best lamb kebab in Liverpool. The delivery lady so nice.

Donner meat was lukewarm and dry

Popcorn chicken and chips tiny! Was a joke. Burger meal was nice though. Forgot drink had to ask for it 😞

always get good quality food delivered from here food always hot

Hi way they can deliver wahat I bay I didn’t receive the chicken and garlic bread cheese . This is not good way I can receive what I order.

Food took 2 hours to arrive. Very disappointing.

the kebab was cold the pizza was burnt and so was the calzone won't be ordering again

food delicious, nice and hot will be adding to our favourites list

Late which meant the kebab was only warm and the chips were cold

looked like it had been delivered out the back of a bin lorry

Cheers guys, food was grand and everything I requested was met… will be ordering here again🙌🏻

The best take away in liverpool!

Disappointed, ordered bb chicken meal, No coleslaw, & very very salty,,

Terrible service,can’t even get your order right even when talking face to face in the shop,no cheese on chips & completely wrong order of chicken & missing a burger from a double burger,won’t be going again as it’s happened to many times now

wrap was cold chips was shocking 🤢

Chips taste terible like no salt and pizza cold

Arrived late and was dripping with grease. So much so it had leaked all over the bag. Not very appetising I must say. Won’t be ordering again.

Food always lovely - but sadly the meat tray didn’t have any donner meat in it ? ? Maybe busy and forgot

I did not receive my order I am outraged it said delivered I am outraged I am wanting compensation

Excellent food.. nephew said best food ever tasted hot.. packaged well ..very tasty cooked excellent 5 star in fact 6 star if I could give it

Food was cold, having to reheat it after it arrived, chips were bland, chicken and jalapeno bites were cold. If I had to wait a little longer and it be a little late but I had better quality then it'd be worth the wait, even for a busy Friday it's not excusable.

Chips where under cooked and meat on kebab was fatty. Dinner meat was very greasy

absolutely disgusting we ordered £34 worth of pizzae they arrived 2 hours and 10 minutes after the order was placed when i opened the boxes everything was ice cold and almost going stale i tried contacting just eat and they didnt want to help because we paid cash but there okay taking commission from that cash payment for there advertising of this horrendous food place anyway we tried over 15 times of my number to contact them they wouldn’t answer the phone then i used another family members they answered straight away soon as i mentioned my order they hung up the phone so they dont want to correct this and just eat are as worse as them closing chat logs as im explaining they cant just say no to helping because i paid cash . update the restaurant fixed this for us the mext day and allowed us to order new food that came fast and was lovely so i had to change the review as most places wouldnt do this and everyone has a bad day so thank you big bites for rectifying your mistake

I always order from here and normally it is great but this was well over 30mins late and also burnt. I dont know what happened, i recommend this place all the time but if this is what to expect i won't anymore

No one answers phone... No food, no reply, no idea

Food was dropped on floor when it arrived and driver run away... Never got money bacl or replacement

Food always late.... Nevwr got wjat we ordered

Never recived any food... Got shouted at by driver over phone when we questioned were about of food

FOOD ALWAYS LATE AND NEVER RIGHT!! ODDER ONE TJING AND ITS A LUCKY DIP WHAT YOU GET... LAD WHO ANSWERS PHONE NEVER HELPS AVOID

Lovely hot food and the delivery was quick aswell as the courier being sound 👌

food came stone cold when i mentioned to the driver we ordered two hours earlier he was shocked and said am sorry we only have one driver so for the past hour he was out delivering to other customers on the way with my food in the back of his car going stone cold two pizzas wasted and one garlic with cheese bread and salt and pepper chicken you should be ashamed of yourselves and when i tried contacting the phone was constantly diverting so i have too screenshots at me trying to contact them and

It said delivered when it hadn’t been when I called up they said another 15 minutes even though I had pre ordered it over an hour earlier to arrive for that time but food was DELICIOUS and delivery lady was really polite

really nice worth the wait will order again thankyou

Food was delicious especially the salt and pepper chips. Everything was hot and full of flavour.

Kids pizza was burnt & lukewarm at best, chips were soggy, a waited an hour an a half for delivery for 0.8 miles distance from the shop, properly disappointed with this place when it comes to delivery orders, because the food is usually alright!! I won’t be going back anymore after this now.

Food was cold, chips not cooked and the cheesecake was warm. Waffle was terrible.

Lovely food and fast delivery. The salt and pepper chicken wrap was amazing! The chips aren’t the best but the kids loved them!

Never ordered a takeaway and not wanted to finish it

Food was dripping with grease. Lamb kebab and pitta was so greasy. Shu Mai over done and hard. Very very disappointed

great food great communication would definitely order again

I've had lovely burgers and kebabs from here in the past, thought I'd try a Pizza. Sorry I did now. The base was soggy, the cheese was to thick and it arrived 30 mins late. Even the 2 hungry kids who had been waiting over 1hr for their food never ate it....think I'll stick to the Kebabs next time :(

if could give 0 Stars I would! not happy food apparently was left in garden on bench in a communal garden!! nothing There absolutely never ordering again I work as a nurse and always spend good hard money with these NEVER AGAIN ABSOLUTELY DISGUSTING BEHAVIOUR

ordered from you guys plenty of times. never been disappointed till now. the chicken on the kababb has changed and wasn't nice. not alot of donner meat, all pressed into a tinfoil tin. ask for garlic mayo and there was hardly any on it. the salt & pepper chicken wasn't great. the chickens not what it used to be. sad to say the best thing about the order was my can of Dr pepper. wasn't worth it's money. old ways were better. sorry guys.

Tried this place for the first time last night. The food was amazing, and service was amazing as well

speedy response and food was perfect as always

Food was lovely and fresh ! But did not get free item when I spent over £25 which we did ! Maybe on next order?

Waiting over two hours for food and when it arrived it was just about edible!

Amir hossein always make very nice nuttela calzone and burger

Delivery driver refused to come in and wanted to abandon the food outside the block of flats claiming health and safety.

Everything was great, I did order a calzone and got a normal pizza instead but second time ordering and food was perfect

Amazing food good staff and delivery lady is lovely and polite thank you

The food is lovely and tasty but very small portions given the prices! 2nd time ordering from here and items missing! In both orders. Was looking forward to salad with the lamb chops but no salad arrived just lamb and rice! Disappointing! I will order again but if portions remain small and items missing I won’t order again! But will stress the food is very tasty and good quality.

Most of the food was lovely. Just the h Jalapeño bites were stone cold like they weren't cooked at all

few minutes later but boy it was worth the wait 😍 best takeaway by far 👌🏻 freshly cooked calzonze BBQ based home alone meal for 1 was delicious 😋 .. absolutely love it thank you so much guys .. 💯👌🏻 buy again and recommend to family and friends.. keep up the good amazing food .. one happy lady 🫶🏻💜

Delivered on time but the food was luke warm had to reheat. Quantity of food delivered was a lot less than expected. Shrinkflation?

Great again 10/10 thank you all

Great service and was able to follow my notes excellent, delivered quickly and fresh and hot. 10/10

Thanks for the free Nutella calzone

always top quality food and service. the food is amazing. highly recommend.

Food was cold and soggy . And very unpleasant to eat.. suppose that was cause by the ever changing delivery time.. 55 mins later than expected.

Too 2 hours to get here and was missing one of the meals

Food was on time and tasted great!

Jacket potato was almost cold, but everything else was fine.

Didn't even turn up gang of jokes making my son waiting ages for food not to turn upc

i only keep ordering from here to see the beautiful lady who delivers the food also the ribs are good

Everything about it was lovely and hot for us stoners

It was very good as was the food and will continue to order from big bites. 👍👍👍

I order from here a fair but. Service is always great delivery driver always lovely. Just like to say thank you. And I highly recommend the jalapeño bites as they are amazing

Would of been nice if I got any of the drinks I paid for with my orders.

Won't be going here again, while I was waiting for our food , the person cutting the kebab meat was vaping all over the meat 🤢

turned up on time and hot everything is cooked lovely and the delivery driver was so nice, no complaints at all amazing food and service I will be getting from here again without doubt

Normally not a terrible place but 2 hours late and the customer service was terrible, called to check my order, told me its with driver shouldn't be long, call back 40 minutes later to check what's happening she instantly said it's with driver on it's way without checking anything but 2 hours for a burger and fries is rough, food was terrible too.

Tasty food, good price, driver was very friendly, apologies for the over excited dog.

The delivery woman was very rude and disrespectful no nice customer service and nearly threw my order at me

Always good food always on time great place to eat

Salt n pepper (fries) not chips with cheese, taste awful, aside from being rock hard, bland burger and cold hard cheese garlic bread. Well over done lamb chops, awful

The food is always great I will continue to order from big bites.

Took over 2 hours to arrive, bought the wrong order. Courier didn't care. Second time they deliver much quicker. 3 hour wait in total.

Lovely hot food, delivery driver nice and friendly. Thank you, will order again soon

Nice hot food, the fries are lovely, this is only place my daughter wants to order from now. Thank you

I’m back again… pizza’s are lovely, food nice and hot. Staff friendly thank you

the food is delicous and still hot rapid delivery will use all the time

Great food but i out of stupidity wanted pizza on tuna for some reason

Our fave pizza treat and great value

Chips unedible, chicken was caked in grease, ended up being put in the bin, very disappointed

Extremely fast collection time, they cook very quickly and are polite.

Food was piping hot and delicious. The delivery guy was happy and chatty. Thank you, will definitely be ordering again soon.