BigBites in Sefton

Thought i would give this place a try (never again) The food that i was served with was tasteless and undercooked, and the staff seemed to be disinterested the moment i walked through the door. Considering I was the only customer in the takeaway you would think the staff would be more enthusiastic, but here that is not the case. Poor customer service and food that leaves much to be desired. An unsatisfactory experience, I certainly won't be coming back...

Missed item off the order and kept hanging up the phone. Didn't bother to deliver the missed items.

Awful.....just awful.....avoid at all costs......never had such a bad takeaway.....kebab meat was cold, garlic mayo was like water....as for the fries.....I wouldn't even give them to the dogs. 😡

Chilli con carne jacket was absolutely awful was no chilli just cheese an lots of it wont ever order from here again an pizzas looked burnt

Lovely food lovely delivery driver xx

was only few minutes late pizza's were lovely everything tasted freshly made but the chicken kebab was heartburn in naan bread full of grease wouldn't get it again tbh

Donner wrap very poor value for money. Ordered Sui mai, absolutely vile. Arrived in a box of grease, dripping in soggy grease. clearly not steamed, straight in the bin. Refund requested. Very disappointed.

Not ordered from here for a while and remembered why tonight. Order was well over an hour late. I cancelled after updates were wrong. Told to check food when it arrived and if cold to send back and would do new food. Delays already too long to ri

Just change the delivery time all the time and state its on its way and it wasnt

wanted 3 lots of chunky spring rolls and got normal spring rolls

Great kebabs. Naans much better when they are thinner! Thanks

Never received my order rang to check they said 15 mins and then never turned up

Lovely hot food but where’s the separate sauces & coleslaw ? / lovely tasty pizza but could not see any donor on it ? Was it cut small. / lovely lamb piece / small salad / tasty chicken,Lamb kebab / thank you 🙏🏼

The food was cold took a very long time to come and oversll wasnt very nice

Did not turn up after it was paid !!!!!

food was nice asked for cheese on chips but didn't get that which was abit of a let down but overall nice food

The only thing good about the food was the delivery time. Fries ice cold and hard, calzone tasteless and flat, ordered a bottle of coke & got a Pepsi. Chicken nuggets cold and chewy. Wings nice but expensive for 3. Donner wrap slimey. Sui mai tasteless. Jaleprno bites no jalepeno in them. Tasted vile had stomach ache all night and left most of the food because it was rank. Avoid

Scammers, take your money then close and dont give you your order. Reported them to uber

Unfortunately not a very friendly Takeaway to visit,Attitude from staff is not very friendly, it's obvious Bigbites have trust issues demanding from customers your money to be paid before you actually receive your order. Payment is usually taken once satisfied upon receiving your order

Unfortunately this Takeaway has trust issues Demanding you pay first when placing your order in person at the shop, staff are ignorant and certainly not friendly, Looking at other reviews on here being the poor quality of the food strongly suggests the reason being you must pay first when ordering in person at the shop, staff prefer to Demand you pay first before actually receiving your order or satisfied with your order, The customer should first be satisfied with there food and the preparation of the food before paying,when I challenged this and questioned why Demanding payment before actually see the food the member of staff abruptly become annoyed stopped my order and wanted call police simply because i have the right to see if the food is of an Adequate standard and preparation was acceptable before payment taken, This is within your consumer rights, This particular Takeaway deserves No star rating, staff are not friendly and rather insulting and ignorant, stay well clear ,fortunately many other nicer restaurants/takeaways in the Waterloo area to have a better choice for quality food

Unfortunately this Takeaway has trust issues with customers, Demanding you pay first when placing your order in person at the shop,, staff are certainly not friendly and ignorant, Looking at other reviews on here the poor quality of the food suggests the reason being you must pay first when ordering on the premises, staff prefer to demand you pay first before actually receiving and satisfied with your order, The customer first should be satisfied with what they see and the preparation of your order.when i challenged this and questioned why the member of staff abruptly become annoyed, immediately stopped my order and wanted call the police simply because i have the right to see if the food is of an Adequate standard and preparation was acceptable before payment taken,This is within your consumer rights, This Paticularly Takeaway deserves no star rating, staff are not friendly and rather ignorant.stay well clear, fortunately many other nice restaurants/Takeaway in the Waterloo to have a better choice for quality food.

The meat was awful, didn’t eat it and wouldn’t even use it for a soup. - never again

Excellent chicken,lamb,doner on Nan was so very tasteful & yummy / the Calzone could of had more meat for £9’but was tasty / thank you for calzone garlic cheese pizza / friendly Driver

Food was late, finally arrived the pizza was completely burnt, couldn’t eat it all the toppings was rock hard. The chips where ice cold.

Food was cold by the time is arrived and garlic bread ended up in the bin as it was was hard and cold.

Perfect as always. Great value and arrives hot and tasty.

Kebabs are good! Burgers leave a lot to be desired

Nice quick delivery. Food was perfectly cooked. Really enjoyed it.

The nicest salt & pepper chicken wrap I’ve had in a long time second time ordering! Amazing.

Food was barely cooked and soggy. Gave me a stomach upset almost immediately.

Pizza was alright just a bit too cheesy for our liking chicken burger was good quality chips needed more red salt (is the world running come on get some more salt) drinks were nice and good would defo recommend!!

poor quality, no salad, cold fries greasy kebabs.

fab food as always, thanks guys x

The chicken was shredded. Not pieces of chicken with the donner meat. Was put in the bin. 😢Sorry to say. Put the pizza was great. Salad was cut roughly wasn't separated try not to rush next time. Thank you 🥗✂️🙏

the food was cold that I had to bin it am not happy with the food

Unfortunately the chicken was burned, i wont be ordering chicken from here again.

Love this place all staff are friendly and polite would defo order again x and delivery drives are excellent to thank you 😊

Asked for no onions got onions

I got a 3 meat kebab. What meat, I don't know. Absolutely vile

beautiful food, amazing Greek salad

Chicken & lamb treaded in small pieces (Not what I expected but the Meat was so juicy & Favourable / Lamb chops where cooked so perfectly / Needed more Salt n Pepper fries as was lovely / delicious Nan & Pitta breads / We both Enjoyed the Meal for 4 / Definitely Recommend as you receive 2 1.5 ltr bottles for free ❤️👏👍😋

Lovely food as usual all fresh and cooked well ⭐️⭐️⭐️⭐️⭐️

The food was cold and the garlic bread tasted stale.

One of the best take aways I've had in a while. we shared a salt and pepper combo, cesar salad and got a couple Nutella pancakes. got a garlic bread for free. bought to share for 2 and got enough to share 3 or 4 people. can't wait to order again.

Great place to order from, food was perfect, they even followed my instructions to not put mayo on the calzone! Delivery driver was a bit strange, tried to let themselves into my house glad the door was locked.

Thanks guys was spot on as usual!

Delivery was delayed but that can happen. Everything BUT the pizza was fine. Non of my picks were on it. Yes it was using the stamp card discount but I’m disappointed at how the order wasn’t followed.

Absolutely gorgeous food and fantastic service thank you

Lamb kebab not as nice as it usually is.. bit let down.

Missing items and wouldn’t deliver to front door.

Was great, thanks again guys, will be ordering again very shortly!

Excellent food,on time,+recomend all day long.

10/10 jacket potatoes😍 Delivery lady was so nice to🙏

A little late but well worth the wait fantastic

Lovely staff boss food! Recommend the chicken shawarma 🤟

pizza was perfect in every way

waited over a hour for my order and it came stone cold, rang up and give them their due they replaced it and sent a new one out but didn't enjoy any of it, chips were still cold second time round, won't be ordering from here again.

chips where like cardboard kebab was vile and hardly nothing in it for price and chicken was dry as a bone and my child didn’t touch hers as tasted horrible never going back

the worst order I've ever had.. kebab missed donner meat. fries freezing cold..gravy a solid lump inedible

food was nice but disappointed in the drinks. says cherry coke we got cherry Pepsi max. bottle of coke and got Pepsi. even though we will drink it, it's not what we ordered and it's not as nice

Great pizzas and burgers. Very reasonable prices.

shame this place is so hit and miss as I won't be spending another £40 to get below par food we had a dry cheesey garlic bread a calzone with hardly any filling and soggy french fries.

Best value for money scran gaff in Liverpool. Scran is heavy

Ordered food took over 2 hours to arrive

Food was cold got wrong drinks and 1 pankcake was me to be 2 wouldn’t recommend an I always go on just eat to order food bad place

kebab was ok but on pizza to much chesse

The food arrived very cold and the chips was soggy & stale The burger was very cold

The food was awesome as always. Also the delivery man just called me, as "Food in the door". I've found my food on the floor in the door. I didn't feel satisfield at all. Customers order create his wage, so the minimum I don't find my food in the door on the floor! Retrain this delivery man aboyt customer service please, because if you make a great food, it's so poor to make customers unsatisfield just because the delivery man never lernt about customer service. Very poor delivery, amazing food.

Food awesome, delivery brilliant! tmThe delivery lady so nice and kind. I felt like great customer service. A few days ago the man just left my food on the floor, whatta different! Please don't risk you business with someone who doesn't know about customer service even 0.1%! Food was lovely. best lamb kebab! 5 stars to the delivery lady, because of her service. Wish she bring ny food always, not the other one who doesn't give a sh.t about his job!

Best lamb kebab in Liverpool. The delivery lady so nice.

Donner meat was lukewarm and dry

Popcorn chicken and chips tiny! Was a joke. Burger meal was nice though. Forgot drink had to ask for it 😞

always get good quality food delivered from here food always hot

Hi way they can deliver wahat I bay I didn’t receive the chicken and garlic bread cheese . This is not good way I can receive what I order.

Food took 2 hours to arrive. Very disappointing.

the kebab was cold the pizza was burnt and so was the calzone won't be ordering again

food delicious, nice and hot will be adding to our favourites list

Late which meant the kebab was only warm and the chips were cold

Cheers guys, food was grand and everything I requested was met… will be ordering here again🙌🏻

looked like it had been delivered out the back of a bin lorry

The best take away in liverpool!

Disappointed, ordered bb chicken meal, No coleslaw, & very very salty,,

Terrible service,can’t even get your order right even when talking face to face in the shop,no cheese on chips & completely wrong order of chicken & missing a burger from a double burger,won’t be going again as it’s happened to many times now

wrap was cold chips was shocking 🤢

Chips taste terible like no salt and pizza cold

Arrived late and was dripping with grease. So much so it had leaked all over the bag. Not very appetising I must say. Won’t be ordering again.

Food always lovely - but sadly the meat tray didn’t have any donner meat in it ? ? Maybe busy and forgot

I did not receive my order I am outraged it said delivered I am outraged I am wanting compensation

Excellent food.. nephew said best food ever tasted hot.. packaged well ..very tasty cooked excellent 5 star in fact 6 star if I could give it

Food was cold, having to reheat it after it arrived, chips were bland, chicken and jalapeno bites were cold. If I had to wait a little longer and it be a little late but I had better quality then it'd be worth the wait, even for a busy Friday it's not excusable.

Chips where under cooked and meat on kebab was fatty. Dinner meat was very greasy

absolutely disgusting we ordered £34 worth of pizzae they arrived 2 hours and 10 minutes after the order was placed when i opened the boxes everything was ice cold and almost going stale i tried contacting just eat and they didnt want to help because we paid cash but there okay taking commission from that cash payment for there advertising of this horrendous food place anyway we tried over 15 times of my number to contact them they wouldn’t answer the phone then i used another family members they answered straight away soon as i mentioned my order they hung up the phone so they dont want to correct this and just eat are as worse as them closing chat logs as im explaining they cant just say no to helping because i paid cash . update the restaurant fixed this for us the mext day and allowed us to order new food that came fast and was lovely so i had to change the review as most places wouldnt do this and everyone has a bad day so thank you big bites for rectifying your mistake

I always order from here and normally it is great but this was well over 30mins late and also burnt. I dont know what happened, i recommend this place all the time but if this is what to expect i won't anymore

No one answers phone... No food, no reply, no idea

Food was dropped on floor when it arrived and driver run away... Never got money bacl or replacement

Food always late.... Nevwr got wjat we ordered

Never recived any food... Got shouted at by driver over phone when we questioned were about of food

FOOD ALWAYS LATE AND NEVER RIGHT!! ODDER ONE TJING AND ITS A LUCKY DIP WHAT YOU GET... LAD WHO ANSWERS PHONE NEVER HELPS AVOID

Lovely hot food and the delivery was quick aswell as the courier being sound 👌

food came stone cold when i mentioned to the driver we ordered two hours earlier he was shocked and said am sorry we only have one driver so for the past hour he was out delivering to other customers on the way with my food in the back of his car going stone cold two pizzas wasted and one garlic with cheese bread and salt and pepper chicken you should be ashamed of yourselves and when i tried contacting the phone was constantly diverting so i have too screenshots at me trying to contact them and