Based on 1.898 opinions finded in 3 websites
Based on 1.898 opinions finded in 3 websites
Nº 2188 in 3448 in Manchester
Nº 3 of 3 German in Manchester
Opinions
Great night out for the comedy store x
Mrs B . 2024-11-10
MORE AT Google
Good and lively spot, staff did us a good deal on the food as it was getting later into the evening - only thing to note is it does get loud in there, but that's not unexpected in city centre.
Andy Brown . 2024-10-23
MORE AT Google
The venue itself was fine.. but we were disappointed by the comedy show. Had zero concept of time, you hear an announcement saying the final call for drinks in 10 minutes, it's going to be 20 minutes. The acts were poor, and quite frankly not humourous in the slightest. The last act did bring the odd giggle, but not worth the money paid.
James Lion . 2024-10-19
MORE AT Google
We were there on a weekday. There was not always someone immediately present at the bar, which meant that ordering took longer than expected. We also wanted to go back after the football match, but they were already closed while they should still be open according to opening hours.
Ron Spijkerman . 2024-10-16
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Overpriced. They made a token effort for oompah music and silliness then just had a covers band on. No food availiable and bar staff were disorganised, rude and took ages to serve drinks.
James Whitehouse . 2024-10-06
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Just got home after attending the comedy night here, which was fantastic. Sadly, I've rated 1 star as I felt insulted by the larger built barman with a beard. I have a heart condition, and I'm unable to drink alcohol and also I was driving home. The alcohol free section is great here. I queued at the bar for my drink and after I asked for something non alcoholic the bar man said 'Are you not a man, why aren't you drinking beer'. Considering it's on the menu, asking for something non alcoholic in a bar shouldn't be questioned, let alone in such a rubbish way. I think you need to have a chat with this member of staff and teach them some personal skills and respect to patrons regardless of what they decide to drink.
Ian Ashton . 2024-10-05
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Sorry to be blunt but the Bar staff are downright rude and clueless. A quiet Thursday evening and it took 20 minutes to be served by and was still given the incorrect drink. When I asked politely if it was correct I was huffed at and then had eyes rolled at me before finally being given what I had paid for 5 minutes later. Shocking service by rude and severely untrained and unprofessional staff
Sinead Slann . 2024-10-03
MORE AT Google
Horrible. Dont waste your time or money. Extremely rude staff. They screen your messages and don’t reply over a year later. Go to another venue not this one in Manchester.
Cee Maria . 2024-09-25
MORE AT Google
Came in yesterday and tried to order a Dunkel Bier. The barman didn't know what it was and had to ask for assistance. The didn't have any in stock. The toilet has a sink with 4 taps which is great however, 3 of which are completely blocked by the lucky lucky men. People were queuing to wash their hands because they were in the way and only one tap was accessible. You couldn't dry your hands on your own as they were holding the paper towels and giving them out expecting paid for this. Due to this I left and went to another place.
Richard Kurjan . 2024-09-22
MORE AT Google
This place was so unfair to me, they made me come back thrice all because of their bad service. I came on Sunday 15/09/2024 evening for my free food and they sent me back because they were having an event. Then I came back on Monday but I forgot the slip that home but I had it snapped on my phone, and even when I came on Sunday, I showed the worker that sent me back in person, but they said I couldn’t have my food, so I went home to get it and come back just for the manager to open his mouth and tell me that kitchen close by 8, so I should come back another day, after all the stress, frustration and unnecessary expenses they put me through. I would honestly not recommend here for anyone else, thanks!
Anawana Favour . 2024-09-17
MORE AT Google
This place was so unfair to me, they made me come back thrice all because of their bad service. I came on Sunday 15/09/2024 evening for my free food and they sent me back because they were having an event. Then I came back on Monday but I forgot the slip that home but I had it snapped on my phone, and even when I came on Sunday, I showed the worker that sent me back in person, but they said I couldn’t have my food, so I went home to get it and come back just for the manager to open his mouth and tell me that kitchen close by 8, so I should come back another day, after all the stress, frustration and unnecessary expenses they put me through. I would honestly not recommend here for anyone else, thanks!
Anawana Favour . 2024-09-17
MORE AT Google
3rd time here for comedy night. Really good fun night for couple or friends. And great price. Loved the stein drinks and they do cocktails in them too.
Steven C . 2024-09-01
MORE AT TripAdvisor
Friendly staff brilliant drinks x
Doris Mcgrady . 2024-08-31
MORE AT Google
Always beeline for the Bierkeller Great pint 👌
Pleasley Miners Welfare . 2024-08-11
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Booked tickets for comedy, emailed correct email address as per booking email, requested (within period in terms and conditions) to get credit or refund, weeks passed and not even acknowledgement! Avoid!!! £40 lost
Matthew Emery . 2024-08-07
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Horrendously treated by a member of staff/shocking customer service. Doormen did not listen to what really happened and decided to attempt to assault me using excessive force when I decided to leave anyway. Completely Unacceptable. No issue at this venue for over a decade but will not be returning and lodging serious complaint in due course as NOBODY treats me like this and IF they do then will go through the right channels, i.e management and directors. Place has gone seriously downhill anyway so good riddance.
Farid Riassati . 2024-08-06
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Stag do - pool/area/food TBF the actual area and staff was ok, actually the staff were good. But the experience is a little soulless, maybe I expected too much like oompah music and more of an Oktoberfest feel. What was really disappointing was the curry wurst. If you call it wurst, you need to have sausage in it. I had 3 very thin slices of sausage and too much curry sauce. For the cheapness of a sausage, put a whole sausage in the dish and stop cutting corners.
Derek M . 2024-08-04
MORE AT TripAdvisor
We came here for brunch on Saturday and loved the vibrant atmosphere. However, the food was just decent and could have been better. The music was so loud that we couldn’t have a proper conversation, which detracted from the experience. Overall, it was an okay visit.
Donald “Don” Harris . 2024-08-04
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Came for Bierkeller Live this weekend for my mates hen do and had a brilliant night. The band knew all the right songs to play to get us up on our benches and the main German guy was class, needs a raise!
Mae H . 2024-07-22
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Went here for a comedy night. Absolute waste of money, if we wanted to see a comedian on a screen we would have used Facebook. Sitting on benches, food limited and quite over priced. We stayed 20 mins and left. We used to love the comedy store when it was at the arches but won't be recommending this place at all.
Laura Hodkinson . 2024-07-21
MORE AT Google
Staff trying their best, but needs to be more of them if you’re gonna sell cocktails/beer towers etc.
Jonnie Scott . 2024-07-20
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Fantastic place to watch major tournaments. Watched all the england games here and the bierkeller hall is phenomenal for the viewing experience with a full crowd. Definitely would recommend
Ryan Mackenzie . 2024-07-11
MORE AT Google
Great evening had by all, nice food, good drinks and great staff. Fun night out had by all. Really enjoyed the atmosphere
jayneboyd69 . 2024-06-26
MORE AT TripAdvisor
Went in for drinks while England were playing. Ordered 4 cocktails on 2 for £15 offer. 2 classic Long Island iced tea and 2 Alaskan Long Island ice tea. Watched them being made . Pre made syrups very little alcohol went in. 1 single shot of clear liquid in an unmarked bottle. Tapped my card to pay then realised it was £38. Checked the menu. No small print to say a certain time. Poster in toilet claims 2 for £15 all day every day. Went to bar to query this and told offers not on . Is this not false advertising. Check what you’re paying before you tap pay. RIP off
Louise S . 2024-06-20
MORE AT TripAdvisor
Get down here great place Lovely beers and food
Stuart Jeffrey . 2024-06-16
MORE AT Google
Had a great night on Saturday with some brilliant live music - the “Nova” covers band was excellent!
Jacob Housego . 2024-06-08
MORE AT Google
Would recommend Bierkeller for Saturday, drinks are good and a free shot, band were really good.
ramunas kontrimas . 2024-06-04
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Me and a couple of friends came to bierkeller live on Saturday night l. It was brilliant, the night started with a stand up comic who got the crowd warmed up for the main event. The band that played were great and knew exactly what songs to sing to get the crowd going. I hope they’re back soon because if they are, we’ll definitely be there!
Ronan Phillips . 2024-06-03
MORE AT Google
This place is not wheelchair friendly we came to see the comedy club the acts are fantastic but we really miss the old place for a good night out in Manchester. We was regulars but no more as this place just not comfortable. Why can’t you go back to the old place it always a fantastic atmosphere there. Plus wheelchair friendly
Kirrily leader . 2024-06-03
MORE AT Google
Quite a bad first experience, we booked a table to watch the Champions League Final and almost EVERYTHING we ordered was out of stock. No beer towers, no Stein tankers for cocktails, no fries or any sides and no sauce. We weren’t given any napkins for our wings and it is a struggle to get ahold of a staff member to ask. Nice atmosphere if you enjoy football and there are many screens so you don’t miss the game even at the bar. Overall, I’d expect a bar of this caliber to be more prepared in circumstances like big matches etc.
aimeev_wright . 2024-06-01
MORE AT Google
Great spot to have some cocktail steins whilst watching the football. Watched Arsenal Women team play in May with friends! will always recommend Bierkeller!
Amy L . 2024-06-01
MORE AT TripAdvisor
Table booking messed up, every drink order incorrect were overcharged or wrong, food was awful
Dylan Earee . 2024-06-01
MORE AT Google
Went here for a stag do on Saturday and had a great time, staff were accommodating and food was good. Liked the atmosphere but the band let it down sadly, singer didn't even know half the lyrics. Glad we stayed for the dj after coz he pretty class.
Taylor Cahill . 2024-05-28
MORE AT Google
Good food but the service is very hit and miss. We had out food delivered with no explanation to what was what and had a few missing items. We walked in and managed to get a table straight away. The cocktails are really nice but the service is very slow in the evening as there was only one person on the bar making cocktails for everyone.
OlileeA . 2024-05-23
MORE AT TripAdvisor
Staff were great, but the food and drink options were less so. For a 'Bierkeller', I hoped for more German beer, but no. The drinks were more or less the same as any Wetherspoons save for one Weissbeer option - which was very warm. The brats we ordered were semi cremated and felt more charcoal than meat. Not a place I would rush back to.
David Smith . 2024-05-22
MORE AT Google
Booked to watch football. Good screens, atmosphere. Great service. Food was good
Jayne Grindrod . 2024-05-12
MORE AT Google
Beautiful place and staff love the food and atmosphere... 🙏
Elisabete Soeiro . 2024-04-30
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Not many beers on tap and a bit pricy. Large place with a big area down stairs. Its inside a shopping area. Staff friendly and helpful. I didn't have any food
david franklin . 2024-04-28
MORE AT Google
Attended the Women's World Cup finals at the establishment, which offered an exceptional ambiance. The beverage selection was of high quality and diverse. However, there appeared to be a staffing shortage, as table service was the only option available. Consequently, there was a significant delay of over 45 minutes before receiving a beverage. Additionally, the breakfast food served was of subpar quality. Overall, the experience was satisfactory, despite the aforementioned shortcomings.
Steve . 2024-04-23
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Shocking, find somewhere else to go. Took almost 2 hours to bring our food to the table, when the food arrived, we got around 25% of what we ordered. Staff were rude and unwilling to help. The food that did arrive was well below average and not worth the wait. Not one member of staff came to apologise or provided us with an update of what the delay was for. Eventually (at 10pm) they told us that no more food would be served, great... Won't be going back.
Daniel Laffey . 2024-04-18
MORE AT Google
Horrible! We have been there for a football night. But we have been waiting our food all night long and we are still waiting. They did not advise us about that when we ordered. They did not do any discount or whatever, or excuses and they have been insulting. In my opinion this is a cash machine nothing more. At the end I went to the kitchen and the chief told me that it was closed and I finally get a refund but nothing more.
Marie Vuichard . 2024-04-18
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Horrible! We have been there for a football night. But we have been waiting our food all night long and we are still waiting. They did not advise us about that when we ordered. They did not do any discount or whatever, or excuses and they have been insulting. In my opinion this is a cash machine nothing more. At the end I went to the kitchen and the chief told me that it was closed and I finally got a refund but nothing more.
Marie V . 2024-04-17
MORE AT TripAdvisor
Had a fun night, live band and comedian were great. Drinks were good although didn't get pretzel that was supposed to be included. Staff friendly enjoyed our night
Lorraine Stuart . 2024-04-14
MORE AT Google
I've been coming here every Sunday and have always had fantastic service from all the staff, especially James who always goes above and beyond to sort me and my friends out with food and drinks alike. Always love coming in and always leave happy. Thank you to the team at Bierkeller Manchester.
Lewis Zolna . 2024-04-14
MORE AT Google
Got absolutely scammed on the cocktails. The drinks menu said that 2 cocktails are £15 upon ordering I got charged £19. The explanation I got was that that's a week day offer and that they were waiting for the new menus. Apparently they keep the same menus on the weekend to lure you in to order them. Then I decided to order a stein cocktail, an Long Island. I got served an unknown mixture from an unbranded bottle. I was told by staff that that's their gin, rum and tequila mixture (whatever that means). The atmosphere was great and the food looked lovely. Would not recommend ordering cocktails, stick with pints and neat drinks!!!
Domagoj Grančić . 2024-04-07
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Got absolutely scammed on the cocktails. The drinks menu said that 2 cocktails are £15 upon ordering I got charged £19. The explanation I got was that that's a week day offer and that they were waiting for the new menus. Apparently they keep the same menus on the weekend to lure you in to order them. Then I decided to order a stein cocktail, an Long Island. I got served an unknown mixture from an unbranded bottle. I was told by staff that that's their gin, rum and tequila mixture (whatever that means). The atmosphere was great and the food looked lovely. Would not recommend ordering cocktails, stick with pints and neat drinks!!!
Domagoj G . 2024-04-07
MORE AT TripAdvisor
friendly staff with great service. good selection of drinks too
Nick Hammond . 2024-04-03
MORE AT Google
Watched a Premier League match here on Sunday, in the back room downstairs. Pre-booked so got a great table right in front of the big screen (well worth pre-booking if it's a popular event, £20pp deposit seemed a lot but was soon spent over a couple of hours so not an issue). Table service was slow but not the waitress' fault as it seemed she was on her own serving lots of tables so we just went to the bar. Had a pretzel which was only so-so (hardly any salt, missed the dip off on delivery to the table). Good selection of drinks. Great atmosphere. Would definitely book here again to watch football.
Paul Higginson . 2024-04-02
MORE AT Google
We booked the sports package for a stag do of 27 boys. 5 packages gave us 10 beer towers, 5 platters of food and the hire of some crackin bar games for the duration of our stay. The atmosphere was bang on for relaxing, having pints with the guys and for our needs as a stag do. We felt we were able to enjoy the evening without being judged for being a stag do. Highly recommended for such events.
Lewie Wicksted . 2024-04-02
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We were here for our anniversary. We came in at 12:10am asked for an hour of pool. The bartender said we close before you’ll finish which is at 1am. So we agreed with 30 mins and got a drink each. 15 minutes ish in, the security said can we speed up once we finish pool because they are getting ready to close. 6 minutes later we end the game early because we felt awkward being there and then the security asked us to hurry and leave. We lost 10 mins of pool and i didn’t get to finish my drink as we felt pressured to leave. Never happened before and after this experience we might not to come again.
641kiraj . 2024-03-15
MORE AT TripAdvisor
Booked a games package. Had to wait more than half an hour to get on the pool table and when we did the table was not level ! Member of staff kindly moved us to another table but even that one wasn’t level either! The beer tower (Erdinger) was very good. The food platter for 5 was tasty but only came with one portion of fries- nowhere near enough for 5 people. Table service was erratic to say the least but when we did interact with the staff they were very professional. The place is bustling and has a lively atmosphere but when £100 has been paid in advance I expect everything to be perfect. It wasn’t.
Chichorizo . 2024-03-04
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Booked the Bierkeller live experience for a stag do. Plenty of people in and a great stand up for the first half, went round the room and found all the stags/hens and birthdays. Then introduced the live band who were a lounge band with a great singer, horrific keyboard player and a drummer. Killed the mood, nobody up dancing when next door was bouncing with a dj on. Was really disappointing. Dj then came on in the main room and everything livened up, but by that time most groups had walked out and gone elsewhere.
rory van den berg . 2024-03-04
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Definitely worth taking the second trip down to the Bierkeller. Large premises with lots of screens to watch sports. Food and drink can also be purchased. Poor phone coverage is saved by free WiFi.
Tom Gjerstad . 2024-03-01
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Went to the new comedy store here. Bar was mucky, glasses not clean, had to go to another bar for red wine, first glass was off, returned it, Second glass was marginally better. Just left it. Service was slow. Ordered chicken wings,came out to table with no offer of sauce or napkins etc. asked and waitress was happy to help. The toilets are, erm, like an abandoned and vandalised building. Avoid at all costs 😳 The atmosphere was the best part, the location is good. The comedy night was fun. Maybe the bar was just an off night & avoid the loo’s?!
Sophie M . 2024-02-26
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Visited yesterday 24.2.24 in all my years of drinking in bars I have never been in such a dirty disgusting public toilet no toilet seats no toilet roll urine on the floor and a toilet with a explosion of excrement in the bowl inspite of cleaner being on site I would never visit the bierkeller manchester again clearly a management review needs to be addressed.
Louise Farrell . 2024-02-25
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Popped in for a game of pool and shuffleboard. Big place, very quiet but it was a Wednesday afternoon. Lots of tvs showing various sports will be a good venue for England 🏴 in the Euros. Toilets were a bit smelly and in need of a decent clean but overall we had a good time 👏
Martin Weir . 2024-02-22
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Went for the Superbowl party. Beer was shocking, toilets had been absolutely destroyed and the place was full of drunken herberts. I imagine the place is slightly less harrowing on a quiet day.
Gary Armitt . 2024-02-13
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Went here for the Super Bowl, service was brilliant. It was mad busy and the staff deserve a bonus for the service given. The food was delicious. Couldn’t recommend anymore
Matt Nortier . 2024-02-13
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Came here for the Super Bowl. We paid £35 for the VIP package. It was a shambles. The staff didn’t know what day it was, they were rushed off there feet. Wrong orders twice for myself. Then we were waiting 30 mins for our drinks. This is due to how many people they squeezed into the room. It was difficult weaving through tables and getting past people to get to the toilet. The food was awful for what we paid. This is the last time I’ll be going Bierkeller, staff were also very rude.
Adam Brazendale . 2024-02-12
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Came here for the Super Bowl. We paid £35 for the VIP package. It was a shambles. The staff didn’t know what day it was, they were rushed off there feet. Wrong orders twice for myself. Then we were waiting 30 mins for our drinks. This is due to how many people they squeezed into the room. It was difficult weaving through tables and getting past people to get to the toilet. It looked like a case of get as many people squashed into and make the most money without caring for the safety of there customers. The food was awful for what we paid, it was cold when it arrived. Tried to speak to what appeared to be a manager and he looked like he couldn’t of cared less. He was actually answering me back in a argumentative manner. This is the last time I’ll be going Bierkeller, it’s a disgrace. Toilets were absolutely terrible, broken doors and the taps were nearly all broken. The Handdryer was also broken which then you feel forced to pay the chap in the toilet for giving you a paper towel. What I also found strange is that they had 3 chaps that had there own podcast playing on the big screen when the Super Bowl buildup was on. So over 100 people that have paid £35 VIP package were forced to watch a very boring irrelevant podcast, I approached the manager and said if we can have the buildup on and they just turned a blind eye. It was actually laughable. I saw a few people get up and leave as they agreed with what I said.
Adam B . 2024-02-12
MORE AT TripAdvisor
Went there for the Super Bowl. Positives: throughout the booking process all the staff were helpful and communicative with prompt responses; loads of screens to watch the football on; a good atmosphere; on paper the food menu was ideal for a sports bar; steins are a nice size option to have. Negatives: bought the £35 package and really not sure what exactly we got for the extra money?; tables were packed in, it was difficult getting to the tables in the middle and I was painfully crushed up against our table whenever anybody squeezed past behind me; table service disappeared after the first round of drinks; the pre-ordered food, which was fairly average, was delivered before half our group had even arrived; for the first few rounds queuing at the bar took ages - too few staff; the toilets were utterly grim, and the tap had been ripped out so you couldn't wash your hands; the wi-fi didn't work and there was no phone signal.
Kevin Carter . 2024-02-12
MORE AT Google
Really cool place to watch sports. Cheap deals on drinks. Toilets are a bit grim but otherwise a really great venue
Joe Sweet . 2024-02-12
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The men's toilets were absolutely trashed. There was a sink in the urinal and the corridor smelt like a river of wee. The women's toilets not so bad until you washed your hands and the skin was almost melted off. Both reported to seemingly unbothered staff. The layout of the tables outside the toilets not the best as if people were sat there the entrance would be blocked.
Danielle J . 2024-02-11
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Sat here from 1.30 to watch the rugby. At 4.59, waitress put down a sheet saying table reserved from 5 and then got bouncer down to kick us off the table despite us ordering food and drinks. We had to move 5 minutes before half time.
Lucy Guildford . 2024-02-10
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Noisy, poor reception and chaotic setup
Christian Instefjord . 2024-02-10
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Brilliant place to go for a night out & also to watch sports. 3 rooms with differant things going on in each one.
Graham John Anderson . 2024-02-07
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Unfortunately this was a very poor example of a bierkeller. We visited on 4/2/24 the staff did not seem like they wanted to be there . The toilets were absolutely disgusting with what looked like empty drug packets and very unclean and unhygienic photo will be added. So for this reason we would not recommend this venue especially with the prices for the beer you would expect alot more.
Northwest Reviews . 2024-02-05
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Went for the comedy store which was great
Carole Rawlings . 2024-02-03
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We went for a Christmas Party in Shooters Bar. Plenty of games, Pool tables, Darts board, Shuffleboards and Beer Pong. Really good value for money and lovely staff :)
Jennifer Small . 2024-01-30
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£100 food beer and pool deal was great value for money, would definitely do it again.
BLAMANGE . 2024-01-29
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Attended a comedy night, which was okay up until the last act. The last act (Jenny Hart) was terrible and most people walked out, it wasn’t funny it was offensive and weird. Bierkellar itself was cold to the point I sat with my coat on all night. Expensive drinks and dirty toilets. To be honest it was pretty rough!
Lucy R . 2024-01-21
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Work’s Christmas Party Great service from Josh, excellent food, good atmosphere . Great place. Would highly recommend
Inspire24185237620 . 2023-12-22
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Everything was great apart from the comedy club.....that was poor
Paul Thomas . 2023-12-20
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There's nothing remotely German about this place. Just a big sports bar with no atmosphere. We had booked the beer pong package, which took a few emails backwards and forwards to reiterate what we had booked. The online booking system obviously needs improvement. When we arrived there was again confusion as the staff didn't really know what to do. The toilets were absolutely disgraceful with doors broken, taps loose and the hand dryer hanging off the wall. It looked like they had been this way for some time with no attempt to make them safe, let alone sanitary to use. The bar itself wasn't much cleaner either. So we avoided the food entirely. Avoid
Daniel Hindley . 2023-12-18
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Good fun at the Christmas show. There was a good selection of drinks to choose from to suit everyone. These were pre-ordered and arrived shortly after being seated. The only negative was that we arrived promptly to the venue as requested, but the event room was not ready for a further 15 mins so we had to queue. Otherwise had a great time!
claudia buono . 2023-12-10
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Busy city centre venue inside the Printworks for a work festive event. Copes well with the numbers of people by trays of buffet food and bottled ales - Newcastle Brown ! - to cater for most drinkers' tastes.
Alistair Stevenson . 2023-12-09
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Had a few pints before the Ice Cube concert. was quite happyinn here.
Yolande “Yo-yo” Roberts . 2023-12-09
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Comedy store event - great comedians, shame about the crowd! A bit ropey! The shooters bar is good after 8pm for a drink and dance! Security is a bit slack !!! £35 for a round for 4!
Jason Shane . 2023-12-09
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Photos online did not match reality.
John Stahl . 2023-12-06
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Amazing place food was outstanding great atmosphere and service
Dave . 2023-12-02
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Great place for sporting events. The atmosphere is fantastic
Chris Kitching . 2023-11-30
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went for beers and comedy - great venue and would recommned not going eslewhere first for drinks as the bar here is pretty good.
David Milbourn . 2023-11-22
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Oktoberfest not as advertised - disappointing night, a group of us had booked the oktoberfest event which was advertised as a German themed night with a host who would be playing interactive games and music. We waited 40 minutes to be seated in the room, going back and being told multiple times "it'll be ready when we're ready" and being physically shooed out the door. The stein cocktails were vile, tasted just like juice with no alcohol and the pretzels were dry and stale. The night had absolutely no german theme whatsoever, just some random live band playing cover songs of chart music. We would have been as well saving our £20pp and going to a bar elsewhere
Rebekah Allen . 2023-11-20
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I organised this night/event for myself and my group of friends as one of us is going travelling and we were using this night as a send off. The event is advertised on the website and on email confirmations when booking that the doors open at 8:45pm, when we arrived at this time we were then told to leave the room in which the event takes place as it wasn't ready, we asked how long it would be until it opened to which we rudely got a response of "its ready when its ready" and my friends got physically shood out the door - 40minutes later we were then allowed into the room to then all be given disgust tasting watered down cocktails and dry stale pretzels. Secondly, the event is advertised as an interactive session with an ommpah band and lots of games, what an absolute lie this has been advertised as? The band was just a duo singing chart hits and there were absolutely interactive games played the whole time. Nothing as described on socials, website and in the confirmation email. This is the first time for alot of us out of my friendship group which we have been to the bierkeller and confirm we will not be returning again. Do not waste your time or money booking on the "livebierkeller events" as it as complete shambles and disappointment and is nothing as described.
Emily Haughton . 2023-11-20
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Overall a 3 star review Keller itself and the staff were wonderful what let It down was the food real Bavarian/german bierkeller food ?? Definitely not your doing so well why let it down with the food where were the schweinsaxe and gravy ? Weisswurst, frikadellan , schnitzel to name but a few and to serve curry wurst with fries absolutely not !! By the way your cheese stuffed wurst is called a Käsekrainer
Allan ward . 2023-11-09
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Decent venue, I remember it being cheaper a couple of years ago. Has a stein always cost the exact same as 2 pint glasses?
Daniel Gibson . 2023-11-07
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Went twice in the past couple of weeks. First was for an event which was good fun, the second was for casual drinks. On both occasions staffing was a slight issue with the event being understaffed for the demand and with the casual drinks being left stood at the bar whilst the bartender silently walked off leaving the top floor unattended for several minutes. Additionally top floor (entry level at printworks) has a broken pool table with no signage. Put a quid in and not all the balls came out. Asked at bar and completely disinterested, said we could have one spare ball kept behind the bar but the cues were £6 and to hire for 30 minutes. Not an awful experience but definitely not a good one. On a positive note they did show live sports and when emailing with the events coordinator prior to the original visit she was incredibly kind and helpful.
Izzy Creative247 . 2023-11-06
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Came here last night for the City/United Derby and had a great night. Atmosphere was fantastic, we had a great view of the match, and security kept everything safe 👍
Stephen Wills . 2023-10-30
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We went here for the Oktoberfest night, which i was somewhat familiar with having been to a bierkeller in Sheffield before.. the website states that there will be an oompah inspired band.. but we just got stags, hens and a random band. If you want a tacky night out, with expensive prices and no steins then this is the place. We did get a stein each but had to pre-order them, on the menu but couldn’t order them afterwards and barely any beers, let alone German ones to order that was available. Really disappointed in the blatant false advertising on the website. We will not be back.
R8041PHdanielc . 2023-10-30
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Booked a table with a non refundable deposit at 6pm for the rugby World Cup final for 4 of us. 2 couples. Food was awful. Limited menu but being a German themed bar and restaurant they had no German food left at 6pm ! . Literally only cheap chicken nuggets and chicken wings which our partners didn’t like..we resorted to crisps from the bar which also run out !! Got the order completely wrong and still billed us £17.95 for a little basket of soggy chicken nuggets. Table service started good then once busy drinks never arrived so went to the counter and asked as we were 15 mins with no drinks and said we will have to queue at the bar from now on. Not enough staff on duty for a Saturday night. Just could not get served and when we did the staff were extremely slow. Missed literally half the game queueing at the bar. Completely overcrowded and dangerous. Waiting staff squeezed another table next to ours so I had to sit on the other end of the table as I literally couldn’t sit there anymore with no space. Was very difficult to get to the bathrooms due to the table layout and also had to move or stand up every 30 seconds so people could pass by my table this entire set up presented a huge fire safety risk. We actually said this whole day in there that heavens forbid a fire breaks out. Won’t be going back anytime soon.
Paul M . 2023-10-30
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The interesting thing about this is the variety of European Beer and Stout you can get here. The large venue and multiple Bar rooms in a hidden section of printworks with sports games and shows.
Temi T (T-TURVINS ENT) . 2023-10-29
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We booked a special Oktoberfest table, with an oompah band and games. We were made to wait 30 minutes before being seated, and the band was just a generic band! Absolutely no german themed music, apparently changed back in April but the website hasn’t. Steins were only available with pre-order, can’t order them afterwards. Was like Blackpool on a Saturday night, and if we wanted that we’d have gone there! Never coming back.
Daniel Collins . 2023-10-29
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Fries were great, vegan chicken wings were more like vegan fish fingers - didn’t taste nice and cost a tenner for five. Felt very expensive for what they were. Atmosphere was good for a derby, bouncers were great as usual.
Matthew Helsby . 2023-10-29
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The staff were very helpful and friendly despite dealing with very large crowds
Robert Magin . 2023-10-25
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Came to Bierkeller for the Comedy Store as a team event. We purchased food and drinks whilst we were there too. The food was great and fast. They didn't have what I'd ordered so was offered anything else on the menu and was not expected to make additional payments to cover the cost which was a kind offer. We have lots of dietary requirements so made use of the veggie and vegan options which I'm told were really tasty. The Comedy Store was fantastic, a colleague mentioned she doesn't usually find these events funny but really enjoyed and laughed at the comics jokes. Overall the team had a great experience and we would all recommend and return again.
Sara Critchley . 2023-10-24
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Booked for Oktoberfest expecting an Oompah style experience. Very disappointed as the "show" was a local band playing normal chart style numbers. When the food turned up they may should have saved themselves the trouble of the sauce pots as there was virtually nothing in them. We nearly left after 45 minutes as the place was starting to empty but when the rugby finished they obviously let anyone in and things got a little better. A very misleading way to sell anbd advertise this "event". Would not recommend at all. Poor.
Cory Zanelli . 2023-10-24
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Amazing place, beers flowing, great atmosphere
Cassie Swales . 2023-10-22
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Went to watch the comedy store on a Fri night. Was an ace night. Food and drinks were ordered at the table through an app and were delivered promptly. Would definitely recommend a visit
Tim Feather . 2023-10-17
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Our rugby team came down on a Wednesday night and it was unreal, the staff were having a good laugh along with us and the drinks were quality. We’ll be back 100%
Scott Davies . 2023-10-13
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Love the brunch eventa that they hold here!! Its Weird cause I felt like I was in the club at midday and home for 5pm. Food wasn't the greatest, and 1 teaspoon of sace to accompany bonless chincken wings (chicken strips) wasn't enough. But yeh, this was me, doing what I do best.....drinking & dancing.
shlomie wiltshire . 2023-10-10
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Ordered online. Was not notified by the app or the staff that it was ready. Arrived cold as it was probably sat around for 20 mins. The lady who served me my order said nothing, just stood around looking gormless. Her two colleagues spent most of their time chatting and having a laugh. Kebab was okay to be fair. Would go to a normal local kebab house in future as the staff in this branch couldn't care less.
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