Bianco Lounge in Leeds

I had buttermilk chicken breast with fries and I was hugely disappointed with the portion size especially given its £12.50 price tag. There is major room for improvement as the portion of fries should've covered half my plate not a quarter, as with the chicken breast I was NOT served the whole breast more like half of the breast. The portion size I was given should've been worth £6, I'm never going there again I feel ripped off and not in any capacity did I feel refreshed - one of the worst restaurants I've been to in this country. The meal was that bad I never took a photo because of how appalled I was and I'm now requesting for £6, seriously!

First time eating here lovely staff and great food

Visted here yesterday. Was very disappointed. To begin with we were told food was taking about 20 to 25mins, which was fine with us. Taken to our table where we sat & sat & sat. Finally being able to contact a server to say we knew food was taking a while but no-one had even come to take our drinks order. The server apologised & said we should have been told we need to order at the bar & to compensate he gave us free drinks..... OK apology accepted. We ordered our food.... at the bar, which arrived quite quickly & was good. We then decided to have tea/coffee & cake..... which we ordered at the bar. Our drinks came quickly but we waited & waited for our cakes to arrive. Having all but finished our drinks which we did stall over to have with our cakes my friend went to the bar to ask about our cake order - bearing in mind nothing needed cooking here - the cakes were on display, she was told quite abruptly by the person behind the bar "yes, yes they will be 2 minutes", & she then proceeded to carry on drying glasses. Overall the food was good but the service wasn't & it wasn't even busy!!! After the "don't care attitude" of the person behind the bar we have made the decision not to go back there again.

Not a place I’d of picked to go, but the food was outstanding. The tapas dishes were tasty well presented, I also had the prawn Thai noodles it was outstanding. I will definitely be returning x

Bastante caro, sal en patatas fritas no dijo en el menú. El chile con brócoli de tallo corto, tampoco mencionó eso en el menú. . Comida en general agradable Lugar limpio, pero todavía recuerde que es caro para lo que es. Buen servicio. Personal educado

Me and my friend went for a meal tonight and it was great as always. The food is always good but the best thing about here is the friendly and welcoming staff. It is always such a good atmosphere. We were served by two lovely gentlemen. One of them even helped me with my questions about the ketchup 🤣 can’t wait to go back

Decoración y ambientación encantadora... pero ahí es donde termina. Relación calidad-precio absolutamente impactante. Tamaños de porción minúscula y totalmente sobreprecio. Las tapas salieron tibias, pero debido a que solo había una boca llena de ellas de todos modos, no valió la pena quejarse. Atún fundido y patatas fritas aproximadamente £ 10 , venía con una capa delgada de oblea (si eso) de lo que parecía ser pasta de atún, sin cohete en el sándwich y apenas queso. No volveré a visitarte.

We love it at Biannco Lounge. Always lovely food and friendly staff x

Great food, the waiting staff were very pleasant, I found the portions a little small but that could be me, but it tasted great. The one thing that slightly tainted the experience which had nothing to do with the staff, or venue was the extremely loud drummer outside the door. If I managed the place I would be having a word with the White Rose management.

The burger was really good 👍 but the salad was all over to much colour and the noodles were good 👍 and the chicken kyiv burger was soo god I'd come again the service was good as well

Had a lovely, delicious meal with an amazing, cosy atmosphere. I'd definitely come back again to try some of the rest of the menu!

Llamamos a White Rose después de una visita muy estresante al hospital de mamá anciana. Hice un lugar de compras y luego decidimos probar Bianca Lounge. Muy ecléctico interior me encantó la decoración. Tú decides lo que quieres pedir y luego vas al bar a hacer tu pedido y pagar. Personal agradable, decidimos tomar una copa de vino cada uno. Tenía una rosa francesa que estaba bien fría. Mi marido tenía un Merlot Rojo que dijo que era muy bueno. La comida llegó muy pronto. Tenía Atún derretido y patatas fritas mi marido tenía una hamburguesa sala de estar completamente cargada y patatas fritas. Cambié lo que venía con el derretimiento de atún, que no era problema.

Honestly amazed, lovely staff, lovely food and lovely place. Would 100% recommend!!

had the best experience! our server Joe was amazing! the atmosphere was absolutely amazing and so was the food and the drinks

Food was amazing and the service was even better

Decidimos visitar aquí en nuestra noche de citas, ya que nos reservaron para ir al cine. Estamos contentos de que nos topamos con este lugar, ya que era encantador. Precioso entorno tranquilo y hermoso. Me encantó la decoración. Tomamos las tapas y cada uno estaba delicioso. Incluso nos decidimos por los postres y estaban igual de deliciosos. Sin duda volveremos aquí seguro. Gracias por una visita encantadora.

The staff created the most welcoming warm atmosphere, they were very attentive always present and so bubbly and positive from the young girl who greeted us (who you would've thought had been working in the hospitality industry for years) and the food runner. Food was delicious and cocktails were also! Would definitely return and recommend to a friend, if you are looking for a family meal, a place to catch up with your friend or even for some dinner on your own this place is perfect!

Excellent place for food & drinks anytime of the day. Who ever and when ever even your furry friends are thought of with water bowls and doggy snacks.

A very good experience, nice staff. Good quality food and service my wife had the Chicken Burger the chicken was cooked to perfection. I enjoyed the Nasi Goring. I have lived in Malaysia and always enjoyed this Indonesian fried rice. I cannot compare it to what I experienced living in Malaysia however outside of Malaya it is the best I have had. The chilli's should be chopped and mixed in with the rice, never had a chilli sauce on the side in Malaya there are pea or string beans in this dish. overall it was enjoyable far exceeded my expectation.

Never disappoints Excellent service on every visit Very welcoming General Manager really knows how to make this place stand out from the rest! organised quiz nights and. Mums and tot mornings too Always a pleasure to visit ☀️

Great place. Quick service, tasty food. Really good value for money. Lovely staff so friendly and welcoming.

Went into eat was greeted by a lovely young lady called Erinn. She was so happy with a lovely big smile, what a credit to your restaurant

Place had a lovely vibe. Great furniture and relaxed atmosphere. Very extensive menu, plenty of choice. Food was banging !

Our very first visit Bianco Bar. The bar staff are very friendly and helped in the placing our food-drink order. We opted for a full English breakfast. The breakfast was well presented and all produce were A star plus. The restaurant was very clean throughout so another A star plus. A must place to visit if you are at White Rose Centre Leeds.

Called in for a quick bite to eat for brunch. Staff were friendly on arrival. Absolutely loved the decor inside. You can order either on your phones or at the bar. I had the watermelon iced tea which was very tasty! Would recommend. We had our food in 15-20 mins. It was tasty, good quality and fresh. I would definitely visit again as I throughly enjoyed the experience.

Fantastic food as always, it doesnt claim to be mitchelin star but it has always provided fantastic value and quality hence we kerp going back

We love that this place does gluten free and vegan menus! With absolutely loads of options! Not just one or two things! The decor and atmosphere is so nice. And the staff are very accommodating and lovely 😍

Love dining here. Varied menu to cater for all tastes. Relaxed atmophere.

On the expensive side for me. We got 6 plates of tapas and 2 cocktails for £50ish. The food was nice but a lot of it came cold. The cocktails were nice, but again, on the pricey side. If they did 2-4-1 cocktails I'd be more willing to go back.

Unique decor, cosy vibe and amazing food. Family and dog friendly

Both me and my fiancé eat here as often as we can. I’ve always eaten off the normal menu and been incredibly impressed with the food. However, after recently becoming gluten free I was worried about how much I’d have to compromise on my food choices. As it turns out, not at all! The gluten free menu in this place is absolutely fantastic and sooo delicious. So much choice and I didn’t feel like I was being “difficult” for having an allergy. Thank you Bianco lounge for doing what many other restaurants are yet to accomplish and creating a whole menu for those who are unlucky enough to have a gluten allergy 🙏. Will always come back as much as possible as it’s convenient and cheap for us 🙂

Had an absolutely fantastic breakfast experience at Bianco Lounge in the White Rose Leeds Shopping Centre for my partner's birthday! The vibe from the get-go was laid-back and friendly, just the right atmosphere for a birthday kick-off. Every bite of our breakfast was a delight, perfectly cooked and bursting with flavours that made us smile with every mouthful. The freshness of the ingredients shone through, making it clear that Bianco Lounge doesn't just serve food; they serve dishes crafted with passion and care. But the cherry on top? The staff, after being told we were celebrating a special day, presented my partner with a scrumptious chocolate brownie accompanied by a heartwarming "Happy Birthday" message. It was such a thoughtful gesture that added a sparkle to our celebration. The service was top-notch, too - efficient, friendly, and always with a smile. It felt less like we were customers and more like guests being welcomed into a warm gathering. For anyone looking for a relaxed spot with seriously good food and a friendly atmosphere, Bianco Lounge at the White Rose Leeds Shopping Centre is the place to be. Whether it's a special day or you're just in the mood to treat yourself, you can't go wrong here. An easy five stars for making our day extra special!

Was really pleasantly surprised with how lovely the decor was when I went in. Also had friendly staff and lovely food - especially the fritters 👌🏻 - and a book swap.

Arrived and it was very quiet, first time visit and was really impressed with the menu and the decor was just lovely. We were seated and ordered via the QR code as instructed by our waitress. I ordered the buttermilk chicken breast but three quarters of the way through the chicken I thought it looked pink and because of the dim lighting I couldn't be sure. I called the waitress over who said she'd have a word with the chef. She came back and told me because it was a chicken thigh you should expect darker or pink meat in places! The menu clearly stated chicken breast and when I pointed this out she just shrugged her shoulders. Thighs are much cheaper than breast meat and I wouldn't have ordered chicken thighs. The chips were gorgeous though! Sadly, will not be returning nor will I be recommending this place.

This place is fast becoming our favourite restaurant. They have an extensive menu which is great for me because I don’t eat meat. We have just been for breakfast and the food was delicious (as it always is) What made our visit extra special was being attended to by the lovely Sam. He’s a joy and a total asset to the place. He’s friendly and efficient and makes an awesome latte ☕️ we shall return again and again 😃

Unfortunately a very disappointing visit. We visited a couple of weeks ago, myself, a friend, and her child, and all 3 of us ordered pancakes. They took over an hour to arrive, and honestly may have been microwaved supermarket pancakes. The sauces that came on top were dolloped on with no thought of presentation, but they were the pancakes saving grace as they actually tasted decent. You do not expect to wait over an hour for food for it to then arrive in that state - especially with the cost of everything considered. It isn’t the cheapest place, you could get pancakes from McDonald’s which are nicer and way cheaper. The actual inside of the restaurant is decorated well but I’ve been twice and both times it’s been boiling hot and music way too loud, doubt I’ll bother revisiting.

Best place to eat in the White Rose, good number of veggie/vegan options, good service, good ambiance, best lunch id had in a while.

Amazing food, it was unreal. So many different flavours that complement each other. Will definitely be coding again soon!!

After recently becoming vegan, finding any where nice to eat locally isn't easy. After seeing what the White Rose had to offer, I was pleased that Bianco Lounge had a decent vegan menu. We were greeted by a lovely young lady who asked if we were vegan and were given a separate menu which made it easier than scanning a menu to see if there was a V anywhere. Ordering by scanning the table code and ordering online was easy. I went for the vegan Lebanese falafel flatbread & sweet potato fries and my son had a Korean chicken burger with a fries egg and chips. The food was served quickly and well presented. I was so happy to have a decent vegan meal that tasted as good as it looked. My son also enjoyed his meal and we will definitely be going again soon 😉

Really nice atmosphere and something different which was needed at the white rose centre. Sam and other members of staff were really accommodating to me and my family.

Super tasty food everyone we have been and even though the team are busy they always make you feel welcome

Amazing from start to finish. I came with my mum as she came the week before and loved it! From the instant I walked in the staff were friendly, welcoming and smiley and made us feel welcome and happy to be there. We were sat down on a comfortable table where the staff working were joking around with us and had lovely conversations. The table had plenty of room and did not feel overcrowded. Service was extremely fast and excellent with every staff member being super helpful. Our drinks came within 2 minutes of ordering and our food came out quick too! The food was delicious and piping hot too! Overall I would definitely return, not only for the food but for the wonderful staff who were exceptional.

Love this place! Happy smiley and helpful staff. Superb food very reasonably priced, and fabulous decor all make for a terrific place for families, friends, heck I'd even feel comfortable eating here alone! Can't fault it!

App to order is absolutely rubbish, food sent back as arrived cold.

Hidden gem! Staff friendly- food fresh and very tasty lots of variety and choice. Something for everyone, lovely atmosphere and decor

Really nice addition to White Rose. Went for lunch today with my wife and we had Tapas. Every dish was cooked to perfection. Really impressed. Will definitely be heading back.

This place is really nice inside. The staff are super friendly and welcoming. The cocktails were OK but they need to be aware of the offers you can get 2 cocktails for £11.95 Sunday to Thursday but when I asked the girl obviously didn't know because the board said Valentine's offer and she didn't know it was all the time. I brought it to their attention and they were very apologetic and said about sorting something out but we were leaving so said it didn't matter. The food was mediocre a bit tasteless and not alot of it for the price. I would definitely go back though because the staff being very nice and the ambience. We had breakfast a couple of weeks before and it was nice but still quite small portions.

5 ladies lunched here today, there was something for all of us to choose from the menu. Food was very tasty, nicely. presented. The staff were lovely.

Great food we all have different tastes but it catered to all our needs. Fabulous, friendly staff. Will definitely be going back.

Lovely vegan options, definitely recommend the breakfast.

Disappointed. This was my 3rd visit to Blanco Lounge since it opened. The past 2 visits the food has been good but service very slow. Each time I have returned I was optimistic the service would have improved but no. Each time the drinks arrived after the food, and that took longer than it should for a restaurant that wasn't busy on any visit. Today the service was once again slow, in fact our drinks had been forgotten. Plus when the food came even that wasn't up to the standard of my previous visits. And the oil needs to be changed!! When chicken arrives the colour of 'burnt fake tan' then it's been cooked in oil that hasn't been changed for too long. I'm disappointed, 7 months ago I wrote a glowing review with only a note on the service for which I had a reply to bear with them it was early days. 7 months on and the service if anything was worse and so was the food. I love the menu choice and decor but won't be returning, 3 strikes and you're out!

Amazing menu, food delicious, staff so happy and friendly, they can not do enough for you, lovely decor,highly recommend

A gorgeous restaurant at the white rose. The breakfast and pancakes were fantastic, much better than any of the other options surrounding, just wish we’d tried sooner!

Very quiet so lacked abit of atmosphere. Very friendly staff, food was nice & came quickly. Didn't like paying upfront for the food.

This looked like a nice new restaurant. I ordered a few drinks and some tapas. But then reality set in. The tapas was poor, cold and no flavour. Don't get the buffalo hot wings. They have never seen any seasoning. We were going to order a mains after tapas but decided to leave and eat elsewhere.

Hidden at the White Rose Centre, this charming gem of a restaurant delivers an unforgettable dining experience. From the moment you step through the door, the ambiance captivates with its cozy yet elegant décor, creating an intimate setting perfect for any occasion. The menu, a testament to culinary artistry, boasts a fusion of flavors that are both unique and indulgent. Each dish is a masterpiece, meticulously crafted with a symphony of ingredients that dance on the palate. The service is impeccable, with staff exuding warmth and expertise, enhancing the overall charm of the place. The attention to detail extends to the presentation, elevating the dining experience to new heights. The culinary prowess showcased here is nothing short of insane – every bite is a revelation. This restaurant effortlessly blends charm, uniqueness, and gastronomic excellence, making it a must-visit for those seeking an extraordinary dining adventure.

The food in here is to die for. Really nice comfortable atmosphere, and nicely decorated. First time I've been but won't be the last. Amazing flavours.

Visited last night, had an issue with steaks but it was sorted out by the FOH staff very well. All staff were very welcoming, polite and attentive. The rest of the meals were perfect. Will definitely return. Great price aswell

Very good food and great service. A menu to suit everyone.

Good food, god value, friendly and attentive staff but a very long wait for food despite it being practically empty.

First class service and beautiful food 😋

Fantastic staff and amazing food. Reasonable prices too. New fave restaurant

Fab tea after a few hours shopping at White Rose: vast menu lovely dishes from brunch, sandwiches, flat breads, mains with a twist, tapas. Could not fault the service and quality of food. Really enjoyed my tapas 3 for £12:75 excellent value and hubby enjoyed his burger: we will be back and can highly recommend

Came for food and a drink, had never seen the place before so thought we would give it a try. On arrival we were greeted by a young man who was very polite and clearly explained how to order and was super helpful. We sat down and ordered through the QR code on the table. Really simple ordering process. Our drinks took 20+ minutes to arrive and our food was around 45 minutes + when it arrived the same guy apologised profusely for the long wait. Unfortunately by this point some of the food was freezing cold. The chicken wings and the squid was very cold the rest was luke warm. The server was really nice and I have nothing bad to say about him. I just think there wasn't enough staff. Only one person on the bar and one person to run all the food and drinks and greet everyone and check that everything is okay with people's meals. It was a shame because the food itself was really tasty and well presented just cold. I would probably visit again in hopes it was a one off with staffing issues.

Lovely atmosphere, great service and delicious food. Will definitely be back!

Delicious food, great service and a very cosy atmosphere. I recommend the tapas

Lovely atmosphere, staff, food is epic around £42 for two people for a decent amount of food plus drinks.

Absolutely delicious food. Would prefer it if had the option to order with a person coming to our table rather than via the app or having to go to the bar, was available though

This place has been at the village area ,whiterose centre since may. It's a great place, with the biggest selection of food on the menu I've ever seen ..we'll be having a visit again soon .

Jo Jo and team provided another great welcome yesterday and worked really hard to ensure a great family celebration brunch for a party of ten . Attentive yet discreet service delivered with genuine warmth and fun and of course lovely food. Rio’s natural engagement with the youngsters aged 3-9 was an unexpected gift to the birthday boy ( himself only 75 ) and was a joy to experience by all. Many thx to all in the wider team, we’ll be sure to visit again!

Came here for our works xmas meal - very friendly staff, tasty food (xmas menu) and reasonably priced

Awful eggs benedict, tasted overwhelmingly of vinegar Service was good but food let the whole experience down. Feel sorry for the staff that have to serve this food.

Really lovely staff who were very friendly and chatty. Made it a really amazing experience, would definitely recommend for date night. Staff should be awarded for 12/10 service.

Long wait for food which was fine if it was fresh. But the food when it came was cold and stale. They also brought the wrong drinks. Avoid

Extremely disable friendly! They had leg extenders for the table; in order to make the table high enough for my wheelchair to fit underneath. This makes my dining experience so much more comfortable and enjoyable. I’ve been twice in the last month and between us we’ve had: coffee, cake, cocktails, tapas, salads, main meals and vegan options. Everyone was happy with their choices and the portion sizes. There’s one young lady (light brown, long hair) who has great customer service skills! A few of the others could learn from her! The decor speaks for itself and makes the place charming and intimate. The Bianca Lounge is accessible, good value for money, with a great ambiance!

First visit here food and drink the food was amazing and fresh really enjoyed it the staff was so friendly and very helpful nothing was a problem for them would definitely recommend well done guys

Good value for money, good portion sizes, tasty and well presented food/drink

Found Bianco Lounge to be a nice setting for some lunch whilst out shopping. Staff were friendly and approachable. However, they did seem to be a little all over the place & difficult to identify staff members with no uniform or name badges in place. Ordering food was simple with the QR code although more attention is needed in the kitchen as I ordered my burger with no gherkin and it came with gherkin. We ordered a Cappuccino & a Coke and thr Cappuccino arrived a good 10 minutes before the Coke which seemed odd but that doesn't bother me. Can see why it would upset other people though. Food arrived in a reasonable time and was correct other than the gherkin. However, I couldn't help but think the burger was of similar standard to Wotherspoons which would of cost a whole lot less. Despite that, my partner said he ciabatta was nice and the chips were lovely so cannot complain. Brownie was good but the smallest dollop of Ice Cream on the top, it looked like someone had tried scooping out with a spoon and couldn't get through it so gave me a "dug out" spoon end of a scoop. Wouldn't rush back but its by no means a disaster. Quite decent for abit of lunch whilst shopping.

There were six of us but they made room or us dispite being busy. We did have to wait a long time for our food but they did apologise.

Went for lunch for late celebration for my sons birthday, lovely place and staff are brilliant. I ordered the Greek flat bread and it was very disappointed, flat bread was rock hard and covered in a sickly barbecue sauce, nothing like the Greek variety, we also had the tapas which was nice and tasty, but not value for money. Shame as this is a lovely place with good atmosphere.

Good location in the White Rose Centre, Leeds. Good menu and good drink options as well. Staff very friendly and helpful as well. Tapas and main meals very good and tasty. All for o under £30 for 3 of us. Would recommend..

Amazing spot for bunch. Very nice, relaxed atmosphere. Incredible food. Even better service. As a brunch addict, best brunch I have had and will certainly be coming back regularly. Overall 5/5

Best brunch place I've been. Fantastic service, owner was lovely. Everything we ordered was delicious. Highly recommend and will be back

Called in today for our usual lunch Where is LORRAINE ??? We really missed the excellent customer service she gives

Love the brunch here! So very fresh and full of flavour. Love the decor as well. Open another one in the city centre!

Great place for food. Love the decor

We have been to this restaurant numerous times since it opened. Never had a bad meal, The food is faultless and staff are so nice. They have restaurants around the UK and if we see one where we are staying we always try and have a meal there.

Great atmosphere, lovely staff and amazing food. Definitely be be back to try the rest of the menu.

The Bianco Lounge team certainly live the the brand cause and delivered a stunning breakfast today - thx and well done! The variety, quality and vfm here is spot on - as is the genuine warmth of welcome and knowledge around allergens etc Most other chains either hide it in the small print or get flustered when asked whereas The Lounges make it simple and every day great practice and therefore a great business model.

What a wonderful experience, a lovely meal (compliments to the chef) and most of all massive thanks to Lorraine and Rio for adding those special touches that made my sister's birthday treat extra special 😊 - Got to say - we had THE BEST chocolate brownie we have ever tasted today - and that's no exaggeration. We would not hesitate to recommend Bianco Lounge to family and friends and we wil definitely be back!

Wrong order given and took several attempts to get the message across. In the end manager sorted but no complimentary item to apologise for the complete fiasco.

This is now our 5th visit here and have no complaints about the place. The staff are fantastic, especially Erin and Lorraine. They always make you feel welcome and very attentive to your needs. The food is spot on and full of flavour and the atmosphere is cosy. Worked out the same price as Wetherspoons for better quality food and service. Always the place to go for us at White Rose!

Called in for lunch whilst on a shopping trip to the White Rose. We were given a very friendly welcome and asked if we wanted to look at alternative menus. The system for ordering was explained to us as we chose our table and off we went ... The food was delicious - I had the honey roast beetroot with feta flatbread - the best ever! The service was friendly and efficient, the food was great and the prices reasonable. We will definitely go back.

Fries over cooked and not edible. Ended up leaving the lot. The flat bread chicken souvlaki, hadn't a clue about being a greek dish....... Definitely NOT souvlaki. Sorry you do need a proper chef....

Service was fantastic. The food omgoodness sooooo delicious, absolutely super tasty, great portion size. Love the layout and decorations. 2 tips: less salt in marinara sauce, let the tomatoe flavour work and greese proof paper for onion rings

First time here but will be back. Good service & friendly

Me and my partner wanted to try somewhere new and unfortunately we found the food to be overpriced, he got a glass of chocolate milk which was supposed to be a milkshake, the garlic flatbread was a naan with green leafs on and no garlic...

What a quirky place to have lunch. Myself and a pal called in after a bit of retail therapy at the whiterose centre in Leeds. The menu is so different with some mouthwatering but healthy options, flatbred and veggie biryani for us. We both enjoyed our lunch. Great service, food and atmosphere although a little quiet when we were there. I hope it builds a crowd as it's so good to see a new place open this year. Would recommend a visit!!

Visited around 5pm just in time for tapas Tuesday after a load of shopping which was much needed. John took mine and my mate’s order on the bar then we dropped our bags and waited for our food wine in hand. Such swift service, big smiles and friendly conversation from our server Erin who answered our questions, announced the food as she placed it and went over and beyond to ensure we were happy. Very impressed with John the owner who also checked up on us here and there but also gave us space to decompress after holiday shopping. The perfect place to chill and catch up with your friends I will definitely be back for food and drinks I can’t express enough how much of a gem this place is, located just outside of level 2 in white rose definitely worth a pop in if you like decadent interiors, chilled music, cocktails and hearty food.

Anniversary didn't know where to go thought we would try bianco lounge. Had bang bang chicken my husband had steak frites and then followed up with a jammy doughnut. Thank you Lorraine for offering to buy us a drink for our anniversary. Will be back...