Based on 508 opinions finded in 1 websites
Based on 508 opinions finded in 1 websites
Nº 137 in 227 in North Dorset
Opinions
Great stay staff very helpful and polite. Food in restaurant also great
Peter O'Rourke . 2024-08-27
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Helpful friendly staff. Beds comfortable. Food great. Only stayed one night. But will use again soon for extended stay.
Paul Ireland . 2024-08-17
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We stay at this hotel when visiting family and they have always been extremely helpful to my wife who is disabled and me as her carer the staff are first class
Christopher Sanders . 2024-08-06
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Good value carvery on Sundays. Get there early
Eddie J . 2024-07-25
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A short stay at this 3 star hotel. A building heaped in history. It is valued as a venue for business or weddings Many things that unfortunately let this hotel down and I have no understanding why a fund is not set aside to put things right. Example still using out dated pound coins to use in a poor locker system that should have been Updated years ago. Changing rooms small and little privacy Restaraunt furniture outdated poor but good service. Evening menu poor and put together by someone from the 1980's Very helpful reception staff as a positive. I had a pint of cider very cold and service ok but the bar was sticky and was not cleaned properly The room was dated but ok with an en-suite Overall 6/10
Joe . 2024-07-20
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A lovely hotel however the rooms could do with renovation as the floor in my room wasn't level. Staff very friendly and the food was delicious
George Clarke . 2024-04-28
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Went for a swim so can’t comment on rooms. We were nothing but polite and were met with a seriously miserable receptionist. Maybe she was having a bad day, maybe she didn’t want us there. We were made to feel the latter of the two. Grumpy receptionists aside, was not very impressed with the cleanliness of the swimming pool. We will now be moving our custom to rivers meet in Gillingham as our money clearly wasn’t wanted here
Bobby Stone . 2024-04-22
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I'm a local that uses the pool and sauna I go most weeks
Jodie Clark . 2024-04-07
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Always stay here when I stay in Shaftesbury. Lovely staff, great food. Love the indoor pool and sauna too
John Frayne . 2024-03-10
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Just had coffee with a group. Very welcoming.
marion lawrence . 2024-02-29
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Lovely local pool and a delicious sunday roast perfect for family and wonderful staff who we know personally
Andrew Gray . 2024-02-17
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The bar and restaurant look a little dated, bedrooms have all you need and were clean and tidy. After a little booking error the manager and receptionist resolved the issue perfectly. All staff were pleasant and super helpful and our eveing meal was excellent, I highly recommend the pork belly bites. Pool was clean safe but the Sauna was not in service. A comfrotable and pleasant overnight stay with my wife and kids.
Mark Goodman . 2024-02-13
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We could not have chosen anywhere better to hold a large family gathering to celebrate an important birthday. The rooms were excellent, the food splendid and all the staff so friendly and helpful. Nothing was too much trouble and already several members of the family who came, are asking for a repeat get-together next year at the same venue.
Barry Vasquez . 2024-02-13
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The Chase is a local hotel for me, they do a great Sunday carvery, I’ve been to a few functions there and the food and service is always excellent. It’s not a stuffy hotel, there is always a good atmosphere, it would be improved though if only they did a real ale in the bar. For guests that stay it is a great location, easy to get to on the A30 and Shaftesbury is a charming town, the home of Gold Hill.
steve hodson . 2024-01-30
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Comfortable hotel with easy access to Shaftesbury
David Bradley . 2024-01-18
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173 Opinions
Great Burger! Delicious Steak Pie and beers 🍻 What else would you want? Btw… you should add your steak pie gravy to the fries! 😋😜
Great Burger! Delicious Steak Pie and beers 🍻 What else would you want? Btw… you should add your steak pie gravy to the fries! 😋😜