Based on 93 opinions finded in 2 websites
Based on 93 opinions finded in 2 websites
Nº 322 in 505 in Luton
Opinions
I never received my order to say I’m disappointed is an understatement (ordered at 18.55 still waiting at 21.11) an absolute joke, waiting for my refund!!
Vivienne . 2024-05-24
MORE AT Just Eat
Burger was okay, kebab and dinner meat flavourless and dry. Chips were undercooked and soggy. We ate bits of it because it's late and didn't want to wait for another order but really wasn't great
Rob . 2024-04-10
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Eaten there for years on a weekly basis & only 1 meal incorrect of which sorted out immediately.
The Badger . 2024-04-05
MORE AT Google
Food was cold when arrived. Ordered chicken kebab and it was tasteless and cold. Chips were cold too and tasted old.
Francesca . 2024-03-08
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Had a special kebab this eve. Was charged £16.50. For chicken shish lamb donner and kofte. Was absolutely disgusting. Full off grease. Cold. And full of water. Kofte tasted like salt. Was horrible. Use to be a good shop. I would highly recommend people to steer clear. I threw it in the bin. Just ordered domino's. Terrible service and truly gone down hill......I would not even rate one star
The SeaBass Hunter UK . 2024-02-03
MORE AT Google
food was acceptable but not amazing. food supplied was incorrect to order placed but a partial refund was issued.
Dave . 2023-12-07
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I'm not sure about 'Best' kebab, but then I suppose that ' An ok really kebab that's slightly above the local average, but is by no means troubling the top of the league kebab', probably wouldn't have fitted on the shopfront.
Rich Hunte . 2023-10-23
MORE AT Google
Tasteless and under cooked (Lukewarm) Definitely not be back here .
Nigel Kelly . 2023-10-21
MORE AT Google
Amazing kebab. Sadly under British occupation. #FreeBestKebab
Miranda Braxton . 2023-09-18
MORE AT Google
Banging food. Best in the game. Been going for 20 years!!!!!
AHMEDK20 MOD . 2023-08-11
MORE AT Google
Dodgy owner, and so was the food! Not only was the chicken undercooked; so were the chips. He said he'd give me a special deal (half chicken with chips; for £7). Not really much of a special deal since the normal price is £7.50. I'm surprised the store passed inspections as his electrical wiring is everywhere, with plug sockets not wired in properly. The owner's attitude stinks and sometimes it is difficult to understand what he's mumbling about. Will not be ordering from here again. Disgusting food. There wasn't much meat on the half chicken that I ordered anyway.
Darren Kent . 2023-08-07
MORE AT Google
The quality was terrible!! - couldn’t eat any of it, went straight to the bin. The only reason I gave this a 1 star was to submit this review (which will be hidden from public view).
Gavin . 2023-08-04
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"Best" is no longer appropriate. I've been going there occasionally for 30 years but never again. I ordered the usual doner meat and chips and it was bloody rank. Tasteless meat and the chips were drowned in water. The chilli sauce was a rancid dollop. I couldn't take it back as I opened it on the train home. Oh, and I tried to pay by card as advertised but the bloke insisted on cash. When I got home I realised why - he had stitched me up with a coin in my change that was of Mauritius currency!
Jeremy Darr . 2023-01-13
MORE AT Google
lovely food and service as always
dorsa . 2023-01-03
MORE AT Just Eat
I came here to meet Morbius and Saul Goodman and to eat some Kababs. Sadly not an independent country :( #FreeBestKabab
Greg Lochester . 2022-11-08
MORE AT Google
As always great food. On this occasion I did my order wrong and one quick phone call to explain my error and the staff were extremely helpful and for that I'm grateful.
Ian . 2022-11-04
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Everything is perfect but the price!
Sidney Sambu . 2022-10-25
MORE AT Google
Will never go in there again, wet bun with chicken burger chips under cooke
Kelcerqua Cerqua . 2022-10-21
MORE AT Google
Best Kebab as it is in Luton in my time when was a student
Reangthongbaht Meepan . 2022-10-05
MORE AT Google
It was the worst service I’ve ever had. They did not deliver my food when I called them the man was shouting at me saying they came and was banging my door. I have a dog, so if they was he would have gone mad! Lying rude people
Sonia . 2022-10-05
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I bought a large doner kebab after a night out. They asked if I wanted any sauce on it, I asked if they had mint sauce, they said they did. When they squeezed the bottle a load of water came out and they then closed it up and put it into a bag for me. On arriving home, I found that the meat was cold, the pitta was soaked in the water. I had to reheat the meat in the microwave and put the pitta under the grill to dry it out before I could eat it. In fact there was another guy there that ordered doner meat with chips, he came back into the shop a few minutes after leaving saying they had only given him chips, the guy behind the counter said something that I did not understand and then put the meat onto his chips and gave it back to him. Really bad experience. I WILL definitely not be going back.
Shady Dog . 2022-10-02
MORE AT Google
best ever kabab ever, sad to see it go #FreeBestKabab
ivy sus . 2022-08-30
MORE AT Google
mr toycat said they have best kebab and he is not wrong. this place has the best kebab.
Gamer Moment . 2022-08-28
MORE AT Google
Small doner kebab £7.00 seemed quite expensive ( no chips btw) ? But I didnt mind if it’s tasty. In my opinion nothing special asked for double chilli sauce & owner not impressed but was still bland . They didn’t offer me a pickled chilli it must be for their “special” customers .? I wouldn’t go there again years ago this was the place to go clearly after their refurb nothing has changed!
Parndeep Nijjar . 2022-07-30
MORE AT Google
Complete cowboys. Have been ordering from Best Kebab (when they haven't been closed down) for the last 20 years. The order tonight was fine but ordered a large kebab and was given 4 cubes of meat Rang up to raise the issue. Was shouted at and then hung up on Avoid. Probably won't be long before they close anyway to be honest Shame
Stephen . 2022-07-23
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Certainly not the best kebab, however, open late so convenient.
Jordan Clarke . 2022-07-17
MORE AT Google
Dropped in for a cheeky kebab and burger this evening. Absolutely beautiful, the owner has done up the shop, replaced the gas fire with coal (you can taste the difference) and was a pleaseure to chat with while our food cooked. The food itself was lovely, not remotely greasy and the chops were perfectly crispy. I was impressed and would definitely recommend them.
Bobbie Dyke . 2022-07-09
MORE AT Google
I support your independance!!!!!!!!!!
Retral . 2022-05-25
MORE AT Google
Great kebab! I support your independance!
Alexis Jost . 2022-05-25
MORE AT Google
I loved eating there, it was super good and such a nice country
Tech Tronis . 2022-05-25
MORE AT Google
We must end the Brittish exploitment of the native Best Kebab culture. They've been subjugated for too long it's time they get their independence #justiceforbestkebab
Sam Machir . 2022-05-11
MORE AT Google
best kebab is great. I learned about it in a youtube video and had to try it. they offered the most splendid kebabs in all of europe, better than turkey. highly recommended
Zachy Horwitz . 2022-05-11
MORE AT Google
Sadly not regonized country. But I support yours independence movement! Free Best Kebab in Luton!
Chris Nedved . 2022-05-10
MORE AT Google
Great food and fast delivery, can't fault it in any way, delicious!
Sarah . 2022-03-11
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Got food spent a lot of money not that nice chips were burnt and not worth the money we spent..WONT BE ORDERING AGAIN
tahir m . 2022-02-19
MORE AT Google
Half the order was damaged and had to be thrown away the other half wasn’t nice so throw that away as well will not be ordering from here again but the driver was very friendly
Kirsty . 2022-02-09
MORE AT Just Eat
Very dry overcooked food sauce portions tiny driver was rude will not order again
Kelly Slingsby . 2022-02-07
MORE AT Google
Great food! just sadly every time we order the kebab special either salad or pitta bread or drink is missing
Julie . 2021-11-19
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The kebab meat was horrid . The chips and pitta bread was under cooked. I should of had a dog food buttie tbh
Carl . 2021-10-24
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Really nice food would recommend to anyone that enjoys kebabs
Craig . 2021-10-03
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Not happy with the service dont mind waiting the required amount of time if I had all my order! Told the delivery man what I was missing said he will refund later
Ciaran . 2021-09-23
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Yes thanks delicious will be ordering again!! Meat was nicely done and salad was fresh and delicious. Much appreciated just what we wanted.
James . 2021-09-03
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I was really drunk but I can remember the chips where amazing.
john fox . 2021-08-11
MORE AT Google
Appreciate the review Andrea. Our team is genuinely over the moon to hear you enjoyed your order 🎉 It took us a very long time to get our food right ! using the freshest and best ingredient to bring you that unique Two Bro's Taste 🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏 Tahnks again
Thomas Kimbrell . 2021-07-12
MORE AT Google
Fantastic kebabs, husband said the best one ever and he loved the chips. My chicken kebab was gorgeous and loved having the sauce in little pots instead of already on the kebab. Thank you we will order again.
Jane . 2021-07-08
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Ok so were do I start this was by far the most Nastiest donner kebab I have ever eaten asked for cucumber 🥒 they didn’t have any nasty cheap ketchup bread was like cardboard and the chips were half cooked I had paid for the food before hand other wise this would have been a police case
Tariq 1 . 2021-07-03
MORE AT Google
This is the worst kebab we’ve ever had!! Went straight in the bin. 👎👎👎👎👎
Jason Jay . 2021-06-26
MORE AT Google
Good food and good portions, swift service too
Michelle . 2021-04-10
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WORST EXPERIENCE OF MY LIFE. WRONG FOOD, STONE COLD TOO JUST TO ADD UNSULT TO INJURY! DRIVER ADVISED HE WAS HERE 3 TIMES BUT WASN'T, WENT TO COLLECT EACH TIME THEN HAD TO CALL HIM TO ASK WHY HE WASN'T HERE! ABSOLUTE JOKE, NOT A FUNNY ONE! ORDERED A CHEESEBURGER WITH NO SALAD, HAHA, I RECIEVED A BIT OF BROWN PLASTIC THAT COULD BE CONSIDERED A DANGEROUS WEAPON WITH A LOAD OF CHEWY (NOT FRESH) SALAD, KEBAB FELT FROZEN AND TASTED OF NOTHING, LIKE IT HAD BEEN WASHED, NOT NICE!!! THEN TO TOP IT OFF I CALLED THE RESTAURANT TO COMPLAIN ALSO STATING I'LL NEVER ORDER FROM THEM EVER AGAIN AND WAS TOLD THEY'D SORT IT WITH MY NEXT ORDER!!?!?! NEXT ORDER!??!?! I'D RATHER GO SWIMMING AT CHERNOBYL! CHEESY CHIPS WERE GOOD THOUGH!
Layla . 2021-03-29
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Great as always being early was a bonus
Gary . 2021-02-26
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Discusting food it was COLD. The donnar was burnt and so hard. The pittah bread was rock hard. £30 worth of food they only gave 2 chillies. The mixed donar was burnt and so hard all of the pittah bread were so hard really discusting COLD food
Shaz . 2021-02-24
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Beautiful food, healthy, filling and really good value
Rosy . 2021-02-20
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The food was terrible never ordering from them again
Jacqui . 2021-01-28
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Late Cold Wrong And went in the bin Restaurant argued that it was not cold and refused to give refund or substitute JustEat didn’t want to get involved as it was a cash payment Shambolic
Amein . 2020-12-13
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There no point leaving delivery instructions. The delivery driver will never read them. Had to walk half way down my road just because the driver went to a different house not specified in the delivery address
Ryan . 2020-12-01
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Large mixed kebab meal wasn’t big enough for our 2 year old son, let alone me and my partner. Food was cold, chips that hard they could smash windows. Ordered BBQ sauce got ketchup instead ordered Coca Cola got Pepsi max salad and kebab looked like a bomb had gone off inside the box.
Courtney . 2020-11-28
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Unfortunately I have had a bad experience I usually order of just eat app every now and then with best kebab and food is not too bad but I never actually deal directly with the restaurant tonight my order was incorrect and my young daughters kids meal wasn't with the order which extremely upset her as we were waiting a long time for delivery when I rang the restaurant to ask about missing items in my order I was faced with a very rude and unacceptable man shouting down the phone at me calling me a liar and refusing to send my missing items out or reimburse me my money back. I feel extremely upset from the reaction and will no longer use this takeaway also the food was stone cold and salad was not fresh I would not recommended this place anymore it goes further down hill as time goes by 1 star rating.
Aaron Shaw . 2020-11-02
MORE AT Google
Only had four bits of meat in the kebab worst kebab I’ve ever had
Tamsin . 2020-10-24
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Food never showed and possibly delivered to wrong address as instructions giving were not followed. Put in a formal complaint and investigation now launched.
Ian . 2020-09-14
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This is second time I ordered from Best Kebab and I must say that first one was brilliant but second one was worst. All kebabs well cold and uncooked. I couldn’t eat anything. Definitely won’t order again.
Imran . 2020-09-11
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Early delivery. Food was good generally. Chips seemed re-fried though. And chilli sauce leaked over chips in the bag. Bottle of coke was missing, but driver went to shops and returned 30mina later with a bottle.
Aminur . 2020-08-21
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Brought doner meat & chips instead of doner meat in box, but I rang & we have agreed a remedy for our next order.
Natalie . 2020-08-16
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Tried this place twice got a burger and chips and second time got the full platter. Both time meat was over cooked overpriced off cuts of meat chips were old waste of money tbh very poor quality. Il stick to usual places
Jim Khan . 2020-08-16
MORE AT Google
Food arrived stone cold, we ordered large Doner kebab and large chips, in the doner there was 4 strips of cold meat and the chips were in a small bag, which was half full, no joke. Extremely disappointed after waiting for 50 mins, call them straight away to tell them the issues with my food and the man didnt belive me, started blameing the salad for the reason the food was cold, then i explained the chips didn't have salad he said it is what it is, then when i told him about the doner, he told be that the 4 strps of.meat are normal for a large then hung up, when my partner call again saying that this isn't right he hung up again!! Dont waste your money here,.so expensive for 4 cold strips of meat , handfull of cold chips, and rude service,
Joseph . 2020-08-14
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Nice food! They delivered very old supper cooked lam in the kebab!!! Otherwise is all nice!!!
saabena anwar . 2020-07-31
MORE AT Google
Chips were hard and looked like they were not fresh Meat was good I expect at least fresh food for this money
EUGEN . 2020-07-30
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Very disappointed. Chicken instead of lamb in my shish kebab, no cucumber, no garlic mayo and no diet Coke.
Sally Francis . 2020-07-25
MORE AT Google
Although it arrived early one of the portions of chips were really rubbery as if they had been microwaved and we ordered a diet coke with the best kebab special but when it arrived it was normal coke and being diabetic I can't drink that
Matthew . 2020-06-19
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I don’t usually leave reviews online as I am overly critical, but I was very impressed with this food, full of flavour and very good portion sizes, will be using again
Adam . 2020-05-01
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Not a happy customer! I left a description of the order in the comments and they still managed to get it wrong. Very appalling service no communication skills at all.
Haidar . 2020-04-26
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All round, was happy with the food although the Donner meat wasn’t too fresh. Looked like the first person to have the meat that day.
Kevin . 2020-04-25
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Love this place. I always get my kebabs from there. The delivery guy was in great spirits, kept his distance (covid-19) and the food came really quickly. The order was correct, hot and tasty. Love it! Keep up the good work.
Tina . 2020-04-15
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Missed the sauce out but was fantastic
Robbie . 2020-04-14
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Came about the right time. Ordered lamb shish and basically got lamb fat no meat what so ever!! First and last time I order
Tia . 2020-02-29
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Best kebab is the best kebab shop in Luton. Such friendly staff! Always great food
Karli . 2020-02-02
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The food and service is very good.
Zahur Chowdhry . 2020-01-18
MORE AT Google
Food was cold. Bag was wet and fell apart. They didn't bother putting a plastic bag around it to protect it. They gave one sauce and forgot another sauce. Places like this who charge a high price for a kebab should throw in a set of sauces as inclusive part of the order. I won't order from here again. Its quite plain to see they are just not focused on customer service.
Ash . 2019-12-22
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Food was late and the delivery driver didn't seem to care. Would order from here again in a hurry
ayesha . 2019-12-06
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Food arrived half an hour after delivery time. I used your email to contact the restaurant for a text update after 13 minutes but they never responded. I asked the driver why it was so late & he said 'traffic' (the takeaway is less than 10 minutes walk away). We opened up the takeaway & every item was cold or at best lukewarm. Completely ruined our evening. This takeaway is usually excellent but we begrudge paying for late, lukewarm food.
Natalie . 2019-11-30
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Poor quality of food and not what you normally expected from a Kebab! Way to pricey for the amount you get per portion! It was bad!
Costa . 2019-11-16
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Emergency food stop. Never been let down by the grub.
T C . 2019-11-13
MORE AT Google
Food was over an hour late and luke warm when it arrived. Despite calling the restaurant to chase food it was still terrible
Nathan . 2019-11-09
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Food was barley warm and forgot my drinks
Paul . 2019-10-11
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Heart sank when we saw the delivery estimate, so well impressed when it arrived after 20 mins.
Natalie . 2019-10-11
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Restaurant marked the order as delivered but they never did!! Silly people
Dominic . 2019-09-14
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Ordered chicken sheesh got some kind of lamb. Specifically asked for plain no salad or sauce and got both. Won’t be ordering again
Stephanie . 2019-08-02
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Gristle in the donner meat and the Coleslaw swimming in watery Mayo! Not great. This place has gone down hill.
Michael . 2019-07-15
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Most delicious kebabs in Luton.
secil . 2019-07-14
MORE AT Google
Brilliant food, big portions, healthy and scrummy. Cannot fault them on anything. Great service, delivery arrived early. Speaking with them directly they are always friendly, helpful and cheerful. My favourite kebab house in Luton, I have been using them for over 20 years. I wouldn't go anywhere else.
Kari . 2019-05-29
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Good fresh food will be using again.
Karl . 2019-05-05
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The food was delicious.. the delivery was quick and the driver was polite and friendly even though my dog was barking like a loon.. restaurant applied all requested things as-well so all in all very pleased.. will be ordering again! Thank you
emma . 2019-04-28
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Good food Small portions and expensive for what it is but i guess quality comes at a price
EUGEN . 2019-04-06
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Amazing service and always such lovely staff. Best kebab in Luton!
Karli . 2019-03-22
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Very sad to note they have increased their minimum order amount from £12 to £15 - we have a nice regular order for two that just met the minimum, and last night we had to order something else just to meet the new minimum. We will be looking for alternatives now, especially as the Large Chips were much smaller than usual and didn't really do two of us adequately.
Natalie . 2019-03-15
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Being vegan not the best place to be for me, but friends thoroughly enjoyed their kebabs. I did have nice chips and salad.
Angie Hussey . 2019-03-04
MORE AT Google
Nice chicken wrap but didn't have any sauce inside., so was quite dry. Other than that it was good.
Lucy . 2019-02-13
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The chips were not hot but warm. Wraps were not eatable at all! Salad in them was unnecessarily too much and the pita was soaking in salad juice. Was impossible to hold it as a one piece. Now it’s all going to bin. Never again, sorry.
feyza . 2019-02-11
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VERY VERY GOOD FOOD. AGAIN WE ARE SO HAPPY
Magdalena . 2019-01-27
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To be fair this is the first problem we have had with Best Kebab, but it's been an evening of problems. Our first order was cancelled, we rang to find out why and they said it was a problem with the Just Eat system and to try later. We tried half an hour late and our order was accepted. However it was finally delivered 40 minutes late after we had phoned the restaurant, after the driver had phoned us for directions, and the food was stone cold. The said he was new and got lost. I rang the restaurant and he said he could send a new order out but it would not be with us until 10pm (they are 5. Mins away). Considering we started thinking about dinner around 6:30pm, we just couldn't bear this, so I asked for a refund. He directed me to Just Eat. They checked my story with the restaurant - which I have no problem with and I had noted who I had spoken to and their position - but then offered me a voucher for half the cost of my order, which I obviously rejected. Next offer was a voucher for the whole amount but I insisted on - and got - a full refund fo my card. All happy. Then 20 minutes later the driver from the restaurant knocked to pick up the cold food, which I had already told Just Eat we had put down the waste disposal unit. Why would we keep inedible food sitting around the kitchen stinking the place out? This was at 9:45pm. So it's been a long evening! I await sight of my refund.
Natalie . 2019-01-19
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Usually really nice from here, but bit disappointed. No salad apart from onions (we only ordered one without onions). Chips tasted reheated and were chewy.
Paul . 2019-01-16
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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2710 Opinions
Staff are ignorant and rude. Lack of basic customer service skills. I decided to pop in and made an order today. Once my order was ready the lady on the till pass me my bag with food containing two boxes with chicken and I walked out. Few minutes after she was chasing me at the parking asking me for my order number. After I gave her the number she grabbed one of the boxes from the bag and walked away saying :"That's your order" No explanation or apology for the mistake they made. As a customer I'm not returning back