Bertorelli La Toscana in Kensington and Chelsea

We had nice starter followed by a seabass which was looking lovely however it make us so ill!!! My friend has been ill while we were paying the bill and I reacted few hours later and I had to spend the day after in bed. Need I say more?

Walk on by.... This place is overpriced, dingy , staff no people skills at all, Rip of from front door to bill.. Avoid at all costs!!

So I came to this restaurant last night. I actually went there last year as I was passing to get a takeaway whilst working. I thought it was one of tastiest pizzas I've had. It took me a while to find it from memory but eventually found it online and then looked at the reviews. I was in shock at how poor the rating was. I went there yesterday with a pizza connoisseur of sorts. I was very sceptical to go after reading the reviews. I thought surely they've changed ownership and it's gone wrong now. If your reading this don't listen to reviews. All I can say is wow. The pizza was AMAZING, just how I remembered it. I think their secret ingredient is magic. I highly recommend this restaurant. Ok it wasnt busy, probably due to the false reviews I read. The staff were really friendly and helpful. The place was clean the atmosphere was nice. I can't think why anyone could give this a bad review after having a pizza from here. It is definitely worth trying, well worth the money and just opened my eyes to the fact that people complain about everything. I cant comment on the other food but go for the pizza and you'll leave with a smile on your face and that is a promise.

I came here for the first and the last time. We arrived late afternoon and the restaurant was half empty but the service was still slow, I expect they had a very busy lunch rush but doesn't explain really why they had to be so slow now with fewer people in the restaurant. I had never been here before so was very new to the menu and didn't quite know what I was ordering since some of the items on the menu I had not heard of before. I decided to try something unknown however when the food came my plate had, what can only be described as, glorified chicken satay. It was very disappointing and did not satisfy my hunger, to be honest it left me feeling very hangry.