Based on 335 opinions finded in 1 websites
Based on 335 opinions finded in 1 websites
Nº 47 in 228 in Coleraine
Opinions
Huge disappointment with the quality of the service and dirty glasses and utensils. You could even see lipstick stains on multiple glasses we were given, absolutely unacceptable. The service at the bar was chaotic and took a long time. Food was a bit overpriced for what it was, but as alright overall. No music in the beer garden - that would be a nice addition!
Kate Popova . 2024-08-31
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Nice friendly bar serves nice Guinness. View of the sea.
Andy Redfern . 2024-08-21
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Excellent bar and restaurant. The only small criticism is that the bar and restaurant are mixed in together. Other than that though everything was brilliant. Has a very old Irish pub feel.
Shane McCourt . 2024-08-20
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We holiday at castlerock and always look forward to our nights in Bertha’s. Great wee bar with pool table, music at weekends and absolutely great atmosphere everyday of the week. Only a short walk from caravan park too. We have ate here quite a few time and always been great pub grub. We recently ate here with our two daughters 5 and 8 and the service and food was first class. Kids loved it too. Great place to eat for families after a day at the beach or anytime.
Sara Larkham . 2024-08-09
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Went to this bar for a couple of drinks & food. The staff were lovely & helpful (even when we hadn’t booked a table, they were still really accommodating) . There was a woman who assisted us in the smoking area and continued to check up on us. It was a wholesome and wonderful experience! Will definitely return!
Mairead kelly . 2024-08-09
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Quaint atmosphere, great staff and service!
Tara Strouse-Smith . 2024-07-14
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AVOID. They are just there to take your money for shambolic service that takes advantage and average food. We had a meal there on Friday evening. We had been there for drinks on a previous occasion and it was a nice atmosphere. There were quite inexperienced staff who had mixed up our orders (one of the sides was wrong and one we had to order again as they hadn't taken it down - dry champ that came with no butter) and then proceeded to hand us someone else's bill. We were willing to overlook this as the younger waitresses were obviously fairly new. However, the reason I'm writing this is that they charged us an adult fish goujon meal at £15.50 (£7 difference) for a five year old and refused to refund us as we did not specifically state that this was a kids meal even though I stated it was for a child. My daughter (who had long hair in a plait but the waitress referred to as "the wee boy") couldn't eat all the chips and the manager's excuse was that she had ate all the fish goujons so we had to pay. Some places (such as The Millside in Cloughmills) do give children large portions so we never though to question such a large portion of goujons which initially just was presented without any side. I had initially questioned the price. My husband had went to sort it and they had the cheek to send another young waitress down with the same bill as if they had rectified the price. He paid before he had realised. When I complained the manager put the blame on the waitress serving saying that she hadn't been there long and that she would learn. She wouldn't rectify the bill. I didn't want to make a scene in front of my daughter so we left. A relative of mine actually rang later to complain to the manager without my knowledge and her response was she had a business to run. There are better quality places to eat in this small town that are cheaper too and actually care about their customers. We will try the golf club next time.
Sarah Owens . 2024-07-14
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We both got fish and chips. the fish was greasy, my partners. There was hardly any fish, mostly batter then got over charged only realised when I we were heading home as I told my partner how much it cost £46 she said but the fish and chips were priced at just over £15 too late to go back as we live over an hour away
Robert Whitelock . 2024-07-04
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Golf tour manager, my guests love this special place in Castlerock.EXCELLENT food & service and a super friendly atmosphere always.
PJ Woods . 2024-06-29
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Fantastic bar,live music at weekends great food and good selection of alcohol. Brilliant staff. Alcohol exspensive, cheaper in Golf club & Articlive.
Alan McCammon . 2024-06-20
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Grabbed a late table here on a whim whilst travelling through N.I. On Father’s Day. Great Sunday roast with great staff. Would definitely recommend.
Shane Preater . 2024-06-16
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Great bar, great location, great food and fantastic service! We received top class service from Charlotte, she couldn’t do enough for us. We will be back real soon!!
Mark Wynn . 2024-06-02
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We really like Bertha's - nothing fancy but decent food and a lovely beer garden (covered)
Gillian Montgomery . 2024-06-01
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Lovely bar right by the sea front. Really friendly and welcoming bar staff. Decent prices and big portions of food.
Laura Condon . 2024-05-20
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Very friendly wee bar, staff so chatty and helpful. Was there 3 nights and they had live music on each night. Rugby was on the TVs one night, so might be worth checking out if you need to watch some sport! Didn't get to try the food, but was impressed they were doing Irish frys with all of the proceeds going to Marie Curie. Huge beer terrace outside also. Drinks very reasonably priced!
Mrt11 Frrs . 2024-05-13
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Great food, lovely staff nothing too much trouble..would highly recommend
lynne Alexander . 2024-05-05
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Out for meal with friends (4 off us) the food was very good had chicken and steak combo. Highly recommend why head to the Port when this on your door step. Well done team. Ps the band were brilliant to.
Richard Mcbride . 2024-04-21
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Always good food and great service
Michael Monnelly . 2024-03-30
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Quiet drink on a wet afternoon watching big waves on the beach while waiting for a train. Thanks
Peter Watters . 2024-03-28
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Friendly bartenders, mostly locals hang out, local pub, if I’m in Castlerock again, I’ll definitely drop by. Cheers
Anton Strakh . 2024-03-24
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Great Guinness and entertInment
Gareth Florida-James . 2024-02-16
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It's great to go to a local pub and get treated like a 5 star restaurant 😀
Vince Higgins . 2023-12-29
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Came over to visit family great food and bar staff were lovely had a great time
Rob Bailey . 2023-12-20
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What a great bar ,by the beach in Castle Rock
Becky Allcorn . 2023-11-12
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Great Sunday lunch and plenty of. Thanks to all the staff 🙌 😀
Dougie Crawford . 2023-10-25
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Man wird freundlich bedient, das Essen ist wirklich gut. Man hat mehrere Biersorten zur Auswahl. Ist bestimmt für jeden was dabei.
Claudia Döpke . 2023-09-03
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The food we had was excellent as was the service and the price was spot on.
Brian Mcgonigle . 2023-09-01
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One to avoid unfortunately. Can see why it only has 3 stars on Trip Advisor. Good location but the service can only be described as chaotic. Asked for child's meal to arrive as soon as possible but it took around an hour (no warning when we ordered that it would take so long). Several things on the menu not available (only told this after we tried to order). Pricing of menu items pretty vague. Food was mediocre at best when it arrived and seemed overpriced for what it was. We did feedback but the manager didn't even bother to speak to us so obviously not bothered about putting things right.
Chris S . 2023-08-25
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Brilliant bar with great pool table
Clarke Scott . 2023-08-24
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Excellent food friendly staff highly recommend.
Mike DJ50 . 2023-08-18
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Excellent food and drink best food we have had in a long time. Excellent British bar.
Mike OOO5 . 2023-08-17
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Really lovley dog friendly location. Food is really good, the atmosphere is great and the staff are welcoming and friendly. Accessible via train or car, with a beach nearby for a nice post-dinner walk! Would recommend.
David O’Hara . 2023-08-15
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Fantastic sunday dinner, you cant want for more. Brilliant.
Michael Ward . 2023-08-07
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Chowder is on the menu for a main meal, but you only get enough for a starter.
Eoghan Megannety . 2023-07-10
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Good pub grub, great pints and spot on service.
Thomas Galbraith . 2023-07-01
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We enjoyed a meal recently in Bertha's bar Castlerock, our order of fish, chips and a steak was plainly served and very tasty. The service was unusual, we wanted to change our table due to a draft from an outer door but weren't permitted to do so. Our drinks never came until we hailed another member of staff who was most apologetic. The pub is older in style and has a nice and very popular beer garden.
Bunty Smith . 2023-06-23
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Had the fish and chips they where tasteless shaff where good and pint was great
Norman Davis . 2023-06-14
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Outstanding steak dinner at an amazing price. Staff really helpful and friendly, quick service
Dermot McNally . 2023-06-08
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Friendly staff and good food. Very close to the station and the beach. I was on my way back to Belfast, when I decided spontanously to stop in Castlerock for two hours.
MonikaUnterwegs . 2023-06-05
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Entertainment and the atmosphere was 1st class, Jonny Johnson kept everyone on the dancefloor all night
Kerry Guyler . 2023-05-25
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Starter of salt and chili prawns poorly presented and not great value for money
Stephen Cooper . 2023-04-25
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Super dog friendly bar in Castlerock with great food and drink options and really friendly staff. We couldn't have felt more at home while on holiday.
Catherine Hunter . 2023-04-18
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Chicken wings were nice, and the service staff were helpful, but a very wilted salad and a messy sides affected their score. Hope to return and try again once they are finished recruiting more staff.
Tom Keatings . 2023-04-11
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We popped in after a walk on the beach and the food was amazing and best of all kodi could join us
Carly Young . 2023-03-21
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Buena atención, comida muy rica y bonitas vistas comiendo y viendo el mar.
Gema Moya Ortiz . 2023-02-26
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Super Friendly .... Top food .... Great outdoor area and a very short walk to the beach to walk off the great food and beer !!! Can't beat it !!!
ALAN GRIBBEN . 2023-01-13
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Nice relaxed pub with a decent pint, sports shown when it's on. It didn't serve food in the off season. We stay in our apartment across the road and we like it here for a pint. Dog friendly and has a pool table.
Phil Reviewer . 2022-12-21
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Decent food and beer. Priced fairly for a seasonal resort. Can't complain. Get the garlic fries.
Nick Houghton . 2022-09-30
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First time on saturday night and wont be the last first class spot for a bite to eat
James Knox . 2022-08-31
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Had the salt n Chilli monkfish was absolutely amazing
Kevin Wilkinson . 2022-08-21
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Good bar with big beer garden out the back which is covered over even u do get a shower
Robin Mooney . 2022-08-17
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Great food menu good prices very good and beer good over all a cery good meal and experience with staff very friendly and helpful
George Ritchie . 2022-07-18
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Lovely staff , beautiful view of the beach
sandra barriskill . 2022-06-19
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Pub grub at resteraunt prices.. had to follow up side orders .. asked to vacate table..place was half empty.... lacks customer care..its a social club setting.. needs updated
Mildred Lennox . 2022-06-03
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Lovely food. Good portions. Quick service. Good value. Highly recomend
Christine . 2022-05-29
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Fantastic night an atmosphere 💃🎉 lovely friendly staff ,will definitely be back !💞
Sinead Grant . 2022-05-28
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It was ok nothing to write home about
Sam Barron . 2022-05-20
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Lovely vibe, great wee bar, serving good food. Perfect spot in Castlerock for a bite to eat ,a nice couple of pints and a very friendly chilled atmosphere. Good service, very attentive and can accommodate any tweeks to the menu for individual preference. Large beer garden, both smoking and non smoking. Dog friendly and right next to the beach. What more could you ask for after a lovely stroll along the soft sand and clear blue skies. Nice chic decor and friendly locals happy to share in the welcoming vibe. Wholesome friendly staff. Great place to recharge and chill on a warm sunny day. 🌞
Gary Taylor . 2022-05-15
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Bar was nice Service was great Liked the caesar salad and veg pasta was great But there was no flavour in grilled basa.
Pranav Tale . 2022-05-09
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Got to do interview with Colin Harney. Owners were awesome and ever so helpful.
Steve Reviews . 2022-05-03
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The Food was great, the Staff were very helpful and the family really enjoyed it.
Kevin O'Malley . 2022-04-21
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This has been renovated really well and my daughter says the food was very good. Only downside was that the live band were annoyingly deafening.
Simon Robinson . 2022-04-19
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food standard Fair. Sea bass meal was very small, no veg and crushed baby potatoes were bland and more of a mash. wouldn't rush back for the food.
Steve . 2022-04-16
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Great steak dinner and very reasonable price. Staff were so friendly and attentive.
Margaret Connor . 2022-04-10
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Very good service but restaurant quiet. Sunday roast quite nice but would have preferred more than one meat choice. Husband and daughter couldn't have this as they don't eat poultry. Food lovely and hot and plenty of it. But please don't cook roast potatoes in the deep fat fryer..
Debra Hughes . 2022-03-28
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Best food great service very nice staff
Kevin Mclaughlin . 2022-02-20
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Great felt safe great service beautiful inside private party 👌
Patricia King . 2021-12-14
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Cosy bar/restaurant with really good food and staff.
Roger Cannon . 2021-11-30
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Had meal on Sat pm..excellent..Top Class..a wee gem..beautiful food..
Carole Darby . 2021-10-18
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Great wee close friendly environment with great staff can't wait to get in again👏👏👏👏👏
Donald Nicolson . 2021-10-16
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The best bar on the North Coast!!
Jeff Webb . 2021-09-07
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Had a fantastic dining experience in Bertha's tonight. I have been going in here for a few years and it has always been good. Tasty pub grub and good Guinness. Staff were always very good as well. Took my baby in tonight and couldn't have been made more welcome. Managed to squeeze us in with no booking. At least 3 staff took the time to come and make sure us and the baby were doing well. Kudos to Lynn and her staff for excellent customer service.
Greg Keith . 2021-08-26
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Brilliant spot!! Was down 2 days ago and bring back some childhood memories... Wasn't on the swall then tho lol
Christopher McClurg . 2021-08-22
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Not bad, only one veggie option, guiness was nice, friendly staff, good company 🤪
Adam Friel . 2021-08-21
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Great food and service, pints are good to
Robin Finlay . 2021-08-17
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I had the chicken stack which was delicious. One thing which annoyed me was that the waitress lifted our plates before one of our party had finished. 😡😡😡 Definitely a no no.
Cat Wat . 2021-08-14
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Great local and tourist bar serving delicious pub grub, situated facing the beach with views of Co Donegal and Scotland. Top tip Castlerock train station two minute walk away, great for day trips from Belfast and Derry-Londonderry. (Now under owner family management)
Robert Butler . 2021-08-08
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Amazing steaks, would definitely recommend
Cunning Fishing . 2021-08-04
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Beautiful little site. All the amenities you need. Walking distance to beach and Berthas Bar/Restaurant. One of my favourites ❤
Angela McCurdy . 2021-07-26
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Well worth a visit good food served here too
Nigel Dale . 2021-07-18
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Had drinks outside in the beer garden. It was pleasant but a bit basic. They could do a lot more to make this area really nice. We asked the staff if there was a chippie or takeaway in Castlerock and two of them said no, the wasn't. On leaving and walking round the corner we discovered Crusoe's Catch!
Amy Stewart . 2021-07-12
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Had a very tasty and reasonably priced meal, at Bertha's Saturday evening. The pudding was to die for, we all enjoyed our meal and even though the staff were very busy, they were pleasant and attentive. I'll keep coming back.
edith mcclean . 2021-07-11
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Lovely meal and good service, would recommend it .
sylvia doherty . 2021-07-06
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Beer garden is good with the dog allowed in
Robert Madden . 2021-06-06
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Super friendly helpful staff..just coming out of lockdown so no food yet but really well set up and organised. Had a great night thanks to all the team
Gary Milling . 2021-05-04
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Very friendly and helpful staff with good views of the sea
Luke Moffett . 2020-10-10
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Friendly bar staff. Good hygiene. Sandra the bar maid works to hard polishing the floor 👍.
Jamsey Neely . 2020-10-10
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Loved it beautiful fresh food staff brilliant 5 star 🌟 🌟 🌟 🌟 🌟
Lilabet Holmes . 2020-10-03
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Great pub great staff and food is lovely
jb.mcneill Mcneill . 2020-09-30
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Not a great choice of menu! Marie Rose sauce was watery & tasteless.
Heather Gault . 2020-09-27
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Seems to be a new menu. Very good. Relaxed atmosphere and staff were helpful.
Chris Webber . 2020-09-24
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Great to be back at Bertha's. They have dealt with the social distancing extremely well, the food was outstanding but it's the friendly service that makes this the place to go.
Ian McNamara . 2020-07-21
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The bar itself bright staff friendly and meal first class
Kate Galbraith . 2020-03-08
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Berthas bar is a very friendly place, pleasant staff. The Sunday carvery is 1st class and great value for money. Will definitely be back. Great Guinness to.
jeremy mccreadie . 2020-03-08
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Przemiła obsługa, pyszne jedzenie i fajny klimat, dostępne różne gry i zabawy,polecam
Roksana . 2020-02-16
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Good bar,great music at weekends,good food anytime
Ronnie Scott . 2020-02-15
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Wow! Not just at the Beautiful beach front setting! But the food is delicious too Lynn and her team were so welcoming we cannot wait to get back. So accommodating. especially lovely with our new mother and baby! nothing was a problem
Lisa Auch . 2020-02-06
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Cosy seaside bar with live entertainment, food throughout the week and an impressive outside BBQ area, which is available for private hire. Lovely views & friendly staff.
David Doherty . 2019-10-17
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Food was okay but I found the sevice unfriendly
Paul Cruickshank . 2019-09-13
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Seats outside for dogs, limited veggie options
Adam . 2019-08-25
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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25 Opinions
Delicious breakfast, lots of choice from continental to full Northern Irish, also gluten free options. Service was excellent too.
377 Opinions
Excellent food and staff make my regular visit here something to look forward to. There's plenty to chose from the menu and the atmosphere is relaxed and friendly.
143 Opinions
We were there 3 days in a row last week. The place was very clean, efficient, very friendly and helpful staff. Coffee was very good, the cakes excellent as was the ice cream. The prices were completely acceptable. The last day there was a tall blonde lady working I have seldom seen anyone so effective, efficient and friendly. All the staff were brilliant. Anytime we are in portrush we will definitely be visiting Morellis Portrush
4 Opinions
Had a few Guinness and a craic in Wendy's. Friendly staff and locals. Visited on a Saturday afternoon and was quite busy
696 Opinions
Extortionists! I attended a wedding in September at this hotel. The bride and groom after months of multiple staff changes and messing them around the owners of the hotel decided that the agreed upon rate for the wedding was too low and they had to pay an additional £5k THE DAY BEFORE THE WEDDING or "your wedding is not happening"! Contract be dammed apparently! After a very heated argument this was resolved but not the end. The rooms that had been booked for the wedding party months in advance and were part of the agreement were "double booked" and told that there is another hotel in Coleraine they can go to?!! Convenient isn't it? This is just my speculation here but it seems like the attitude was "may as well get a double payment for the rooms and get that money back"! This sad story doesn't end there. The extreme unprofessional behaviour of a woman named Brenda seen by wedding guests screaming at the bride ON THEIR WEDDING DAY was absolutely shocking. Some people should not be customer facing. The mood improved once this woman disappeared for the evening and a good night could try and be salvaged. The response from the owners of the hotel? No surprises there that no offer of compensation despite them not receiving all of what was promised or the stress this has caused them. I have to call out Chris who was clearly trying to salvage the mess and resolve it. He was a god send. Bar staff were also polite and great fun. The people that run this "cute, quirky venue" clearly don't care as long as you line their pockets and they will get it any way you can. If you want a venue that will charge you what they feel like, don't honour contracts, threaten to cancel your wedding and scream profanities at the bride on their wedding day this sums up this hotel quite nicely. Save yourself the stress, do not book an event with this hotel!