Benugo in Camden

amazing service and coffee as served by muhib who was so helpful and attentive made my evening so special 💃

Passion fruit and pineapple iced tea is very tasty. Good cup of tea too.

I stop off at the Benugo most times in in London, very friendly staff and a lovely selection of beers. Seating is mostly on the station concourse which for me is great but could be off putting to others.

The worst matcha latte I have ever tasted - I had to throw it away. I am not sure it was even matcha, a dark green/grey colour and terrible taste.

Great food and great staff. Special thanks to Rajini for finding and safekeeping my phone!

Really bog standard coffee shop. Stuff is as you expect, not amazing but good enough in a pinch.

Within St Pancras station as you walk towards the Thameslink platforms. Plenty of places to sit and space heaters. Serves draught beers, panini portions a bit small for the price

Nice place even though it's located in the massive concourse of St Pancras International. I stop there as my go to choice for coffee and snacks when in.trsndit through St Pancras and

Amazing Service at Benugo, St Pancras! Huge thanks to Nayem for making our visit special before heading to Paris! His warm hospitality and attention to detail stood out. The hot chocolate was rich and delicious, and the masala tea was perfectly spiced. It’s rare to find such exceptional service—more people like him are needed! Highly recommend stopping by. ⭐️⭐️⭐️⭐️⭐️

Loved the goat cheese sandwich.

No hello, no thank you, not even looking at me when taking my order. And cherry on the cake : my muffin was still frozen inside. Wouldn’t recommend.

Great coffee and food. Less great grumpy attitude from the people behind the counter on a Monday mid morning. Both the duty manager who took my order and the person who made my coffee seemed to have got out of bed the wrong side. I don’t need fake niceness, but having someone looking daggers at me when I take too long to respond to their question ‘anything else?’ - it’s not a good look.

I want to say a huge thank you to the staff at Benugo St Pancras, near the Thameslink entrance. My three year old daughter was sick on the concourse near the cafe yesterday morning. A wonderful lady (I’m sorry I didn’t get your name) from Benugo came over to help us. She was so kind and got my daughter cleaned up and found a bag for her wet clothes. All the staff in the cafe were really friendly and supportive. We have told all our friends and family to visit Benugo whenever they come through St Pancras. Thank you so much you really saved our day.

Hi there, May I just say Benugo is the best coffee shop that has the best service ever, there is this worker called Naym and he is the best barista who made my coffee JIT for my meeting. i am so happy with his service!!

Charged £4 for the worst coffee imaginable. I ordered an oat flat white - the barista frothed old milk and then took a peak in the jug, poured more cold milk into it, and then swirled it and put it in my coffee. The result of which is seen in the photo. Highway robbery. Better to go to McDonald’s- at least it’s cheaper for absolute rubbish.

Awful service. Rude staff. Ignored customers. Used mouth to open packets.

Darshan took time to tailor make my drink with specific dietary needs - he made a huge effort and created something I could drink AND made me feel welcome and understood (as opposed to picky or odd) - what a lovely human, and drink was delicious!

Honestly. The croissant looks dead. And your charging how much???

Good service but have to be honest, the chai latte and salmon bagel were very average. The bagel didn’t have the chewy texture, don’t get it toasted, staff would toast the whole bagel with salmon filling…salty and disappointing. Good thing is the schedule board is right at top of the shop, you can sit on table and stare at the board.

Latte's cream was really well prepared. Not common to find a skilled barista in a coffee placed in a mall. I also ordered a slice of cake that was nice, but the cream on the top doesn't really have a taste of strawberries.

I was here today to eat something after a long train trip. Really pretty barista guy is working here today. Really good service from his side 👏

No clear place to order, lots of staff behind counter yesterday mid morning but absolutely avoiding eye contact. Finally took order sullenly, took ages to make the coffees, nearly missed our train. Lots of other customers equally bemused and stressed

Had 20 minutes before my train, called in to get a coffee and takeaway food. Being second in the queue I didn’t give the time a second thought as I assumed it would be quick. I stood waiting a while before my order was taken and then a further wait for food to be warmed up. In the end I ended up making my train with 1 minute to spare, the service is so slow and poor. Despite waiting for food to be warmed up, it arrived stone cold. Given two stars as the guy making the coffee was at least quick. The ordering system causes confusion for customers and staff, odd. Avoid if you’ve got a train within the half hour.

There's a lot of mice running around the floor at night - they're cute but makes me question the hygiene and cleanliness. I'd pass on this place.

Great place to grab a coffee and some pastries for a train trip. Coffee is better than probably in any other place nearby, and pastries are in line. Not letting me down!

Just ordered a CORTADO coffee. Extremely acidic and lacking any flavour or taste. Cost me £3.70!! Their coffee outlet should be banned for offences against coffee lovers

Food really is bad unfortunately

The young lady in the sandwich section this evening provided excellent service. Realising a mistake with my order she immediately rectified it.

I paid for 5 Items and I got only 4! I'm angry, and my son is hungry, he misses his sicilian sandwich. Prices are high, especially when you pay for undelivered food. I'd not recommand this place.

The bacon egg and cheese roll was life changing. I can never view food the same. I had it with a friend and we have been reminiscing of it since.

I ordered a latte and she made a flat white, and when I said it’s wrong she poured the flat white to a bigger cup and added more milk. So professional and wonderful.

I had a £30 Benugo gift card which I first used on 19th March at this branch and made a purchase of £11.03. I went back again the following day and tried paying for a wrap that was £6.70. I was told I only had balance of £5.77 left on the gift card. I asked them to double check for me, they took my details and told me their IT team will check this and let me know. I still haven't heard anything regarding this yet.

The chocolate cake was moist, really loved it.. bit disappointed with the carrot cake though

A good character coffee, and good pastries. No fault of theirs, but as with all tenants of st pancras and kings cross, they suffer from the cold, unprotected nature of the building. Service felt somewhat cold, so come on guys, lighten up and try to be yourself! Be natural.

A baffling ordering system and rude staff.

This cafe is a nice warm place to have a drink while waiting for your departure time. They are generous with the heater, and thank you! We enjoyed some hot chocolate and cake. No complain about that. However, I do believe that the location pinned on Google Maps is not accurate. If you (Benugo) can fix that it would be great. The location for this branch is supposed to be on the ground floor, in the same building as and opposite to Starbucks and Oliver Bonas. It’s open until 9pm though, not 6pm.

Laughable beer prices. GBP5 for 330ml Their response below: .... Thanks for your feedback! We do regular benchmarking with our competitors to evaluate our pricing. Sorry to hear the prices are not right for you, however, we are situated in an international station surrounded by competitors. .... You can buy the same volume of better beer from M&S, less than 100m away for half the price. Benchmark that. Followup question for management: how do you account for such a low overall rating?

They do a great coffee and sausage or bacon bap for breakfast. As others have said the ordering system is a bit weird. Essentially at St Pancras you've got Greggs which is £3 for bacon bap and coffee or this place for £7.35. Greggs always has a massive long queue but great breakfast & coffee. This place has no queue but double the price. If you're in a hurry come here, if you're not go to Greggs. I wouldn't recommend Pret or Starbucks for a good bacon bap. Not in same league as these two. I just wish staff were a bit friendlier in both places. Misery seems to be the norm. I get it must be hard with so many customers coming but a smile costs nothing.

Got a toasted flatbread thing which nice waitress took away to ‘toast’. The filling was stone cold So I gave it back and it came back hot but disgusting. Expensive for an inedible ‘thing’. Won’t go there again, a shame because the venue is great

Overpriced garbage. Also, there's a 16 year old girl that's serving alcohol behind the bar. Quite shocking really as that's illegal!!

An ok coffee shop, a bit over hyped. The toasted piscina wasn’t that great, the filling was not that definite, in terms of flavour. Seating was ok, classic station seating. Staff were normal. Good for a quick bite but nothing special

We’ve been coming for light lunches from before they moved to the old Source place. Still can’t get over how and why the ordering system is still complicated and confusing. It’s not straightforward. And then there’s this other counter on the other side, can we order there too? We’re never sure so we just go to the big one. It’s just lucky I guess it’s not that busy whenever we go. We persevere because we do like the flat breads, the ciabattas and the new wraps. Lots of choices with interesting fillings and tasty.

Very affordable, enjoyed their breakfast rolls and coffee the staff was very helpful and kind. I appreciated that alternative milk isn't extra charge

The porridge tasted actually better than it looked. But service? Maybe everyone had a bad day at the same time and we should give them the befit of a doubt…

Benugo is one of those places which has great looking food. But is it nice? Well the beef goulash is not beef goulash. It is some form of grains but no beef, I got two lumps of gristle and two smaller lumps of beef. I've searched the Web for goulash which typically looks like a beef stew. The cost of production of what I received vs what I paid must be many thousands of percent profit

Lied about being closed, or the hours listed are wrong but obvious people were in there. I think staff member was just lazy to serve more people

Chargers and beer, good place to wait

Sausage and bacon roll with next to no filling so mostly chewing on dry bread

It looked like it was going to be really good. But it wasn't. OK-ish sandwiches and very disappointing coffee.

My favourite place for lunch while waiting for the train! Great quality food, affordable.

Benugo is in a very good location inside the building of the St Pancras International. The staff is very quick and friendly. The coffe and the almond cookie were fantastic, and you can also buy a very nice designed bottle with water, which you can later refill everywhere. We always buy some breakfast in the benugo when we are at the station.

This chain has taken over the Sourced Market bar at St Pancras station. Can no longer be considered ‘craft’. Real drop in the quality of the offering. Particularly the draught lager which is now Mahou 😞. Stiegl Goldbrau available in cans though, so there is at least one very decent option. People running it before clearly had more of an idea.

Everything same from the last Sourced market. Just changed the name. Salad, deli, beer can, bottle & tea coffee offering same thing. Good to have a place such like that at Pancras station for nice beer at least.

Great coffee. They do donuts by Crosstown.

Thankfully they've kept a lot of the same offerings from the previous Sourced Market: a deli/salad bar; beer bar and bottleshop; cafe and hot food service. They do though have less range in the takeaway craft beer selection, it's primarily Unbarred brewery.