Bento King in Manchester

Food delivered cold, chicken sent instead of prawn, response when calling: chicken isnt meat! Replacement meal sent with no replacement rice and prawns like leather, and no apology at any time

The GOAT don't bother wasting your money anywhere else

That’s a little gem shop, me and my partner visit this shop quite regularly, it has a big variety of choices. The chow mein is always at the top, and each time trying to get something new. I will suggest this to everyone who likes Chinese cuisine.

Incredible food arrived piping hot absolutely delicious

Made a big order for the first time and the my friends and I were very pleased. Especially with the restaurants opening time and presentation. In my opinion this is a place to order from you want to try something new and delicious. They do not supply pictures but the food is really amazing. They didn’t even take very long with the food.

i’ve ordered from here a few times now on uber eats and the food has always been great, staff are really kind and it’s definitely worth the price :)

Excellent cafe, in irrigation service, the food is very tasty

Friendly, very quick service. Discounted menu. Saved 30% by going in person rather than having it delivered. Delicious food from here. Clean and fresh flavours. Highly recommended. If you're rich enough, get it delivered.

I placed order on just eat they rang me to confirm order. first time they cancelled order as i was busy couldn’t pick up order. 2nd time after ordering i pick up and am told i need to pay extra delivery fee. i said wasn’t my problem as was glitch with system then he told me to fuc* off and put phone down on me. i highly recommend never to order from here

food never arrived. the driver supposedly tried to contact us (not true) and when we called the restaurant the owner started yelling before I could even finish the first sentence. they asked us to pay 2 more pound for the new delivery (reading other reviews, I guess that's a common trick they use), we angrily accepted but the food never arrived. contacted just eat for a refund of some sort but they told us they couldn't do anything. JUST DO NOT ORDER.

Awful customer service from delivery driver

I used to love this bento, I'd order from here even when friends ordered elsewhere but the last two times I've received rice that wasn't undercooked but had then been left open to the elements and dried out. Really horrible. They also sent me non veggie spring rolls in the past and refused to even discuss it.

I saw a mouse go into there kitchen

Driver did not arrive, asked to pay extra for a second delivery. Did notbrecivebfood after paying 30 pound...

The food was completely lacking in any flavour or seasoning, the chicken fried rice seemed like boiled rice and chicken Food seems to have had a massive decline as of late Second order in the last few months thats just not been worth the money at all

Fast delivery, amazing food, new driver on time excellent communication skills.

When your order your food and they get it wrong, then want more money to fix it. Then to top it they scream down the phone at you! Worst service ever. …. The food we did receive is poor quality ….. don’t recommend

I would like to give 0 stars. We never received our order and the restaurant said it wasn't their problem and refused to resend any food and wouldn't even give us a refund. They told me to contact Uber as it is their driver's fault (ordered through Uber Eats) and funnily enough Uber confirmed the restaurant is using their own driver and not Uber. Absolute disgrace.

food was late and when i tried ringing, the number was constantly busy. Kept ringing for 30 mins with no answer. We had no idea if the food was even going to arrive at all since we couldnt contact them and uber wasnt updating with any further info that we requested. The food itself was soggy and cold, really not worth the money tbf

Absolutely great 'on point' in all aspects of service from management, chefs and those that are dedicated to deliver on time to the customer's door or point of collection.

Ordered via deliveroo. Said food was on way an hour later still not delivered. Then they arrived said I needed to pay an extra £2.50 re delivery fee. They never came in the first place. Drove off withy food. Scum bags

It turned up cold and wet where the condensation had taken over as it must have been sitting a while. Which would explain why the delivery driver had several orders just sitting there, I feel bad Telford the people after me on my rpute of drop offs. the chicken balls are doughy, with this weird soft uncooked texture between the chicken and the partially cooked batter, some turned up burnt. the chips were cooked within an inch of their life, the chow mein was flavourless and very oily. The chicken satay, boiled rice and prawn crackers were ok if they had been delivered at least warm. I jist wouldn't risk ordering from here again. Incan honestly say this is the worst Chinese I ever accepted delivery of.

Best Singapore vermicelli/noodles I have ever eaten: enough spice and heat. Staff really friendly. 5 star hygiene.

We’ve ordered here time and time again and every time it’s absolutely delicious!! We love the salt and pepper items on the menu, and the Prawn Toast is to die for!

I placed an order as I had a complete loyalty card containing all 8 stickers, as your website doesn’t allow voucher codes I decided to pay in cash so I could give the completed voucher to the delivery driver, who would then apply the discount. I also wrote in the comments section of my order that I had a full loyalty card, and that discount would need to be applied. Fast forward to the driver arriving with my food. I went down to collect it, presented the voucher to be met with a confused / flustered expression and to be told “You need to ring that through, I’m just the driver and they didn’t tell me you needed discount” which is simply not good enough. I’ve obviously spent a lot of money at your store in order to acquire all 8 stickers, and to be simply refused over what should’ve been a simple request is not good enough. All your driver had to do was deduct the amount from my bill and take the voucher from me and take back to the store, or at least call you to check he could accept the voucher, but no he simply wasn’t interested. Finally in regards to the amount of discount, this again is misleading and misrepresentation as your website and confirmation emails says one thing, and the leaflets packed with the order say another. One says discount is £12.00 off your order, the other says it’s only £5.00 so some clarity is needed there as there’s a big difference in amounts. I also disagree that after needing to spend such a large amount to claim 8 stickers, that £5.00 is not enough. In closing, I’ve now found another Chinese takeaway that’s not only cheaper, but provides a much better service. It’s just a shame I’m now stuck with a full loyalty card that I have no intention of using as I won’t be using Bento King again. Why make it so hard to claim a simple discount.

Really really poor. Do not waste your money and do not order from here. We placed our order then realised we wanted another dish so called them directly to ask for the dish to be added to the order. They told us it was fine and we would have to pay cash for that extra dish on delivery which we agreed and told them we had the cash on us. The dish was 1 chicken and cashew nut with no side and they said £8. A little expensive but we would pay. When they delivered they didn’t send the dish so we were a meal down. The food was cold, bland and awful The side sauce they sent with the dim sum was less than a teaspoon of sauce It was a very poor meal and I wouldn’t recommend it at all. They advertise free prawn crackers on ordered over £20 which ours was. No prawn crackers came

The worst Really really poor. Do not waste your money and do not order from here. We placed our order then realised we wanted another dish so called them directly to ask for the dish to be added to the order. They told us it was fine and we would have to pay cash for that extra dish on delivery which we agreed and told them we had the cash on us. The dish was 1 chicken and cashew nut with no side and they said £8. A little expensive but we would pay. When they delivered they didn’t send the dish so we were a meal down. The food was cold, bland and awful The side sauce they sent with the dim sum was less than a teaspoon of sauce It was a very poor meal and I wouldn’t recommend it at all. They advertise free prawn crackers on ordered over £20 which ours was. No prawn crackers came

Would give Zero, boss not Welcome any Hong Konger to go and said don't stay in UK return HK asap, Also said no re-education camps in Xinjiang(China).

Food was great and clearly freshly made.

The food I ordered wasn't nice at all, the salt and pepper ribs were dry and chips were soggy. The kung po sauce was disgusting, never again.

Thank you so much Bento King very tasty food one of my favorite dish was the crispy beef with ok sauce. excellent food quality , definitely will order again. hungry for more.

Very delicious chinese food , I really enjoy it!!!

Great Experience- food arrived earlier than expected time, driver very friendly and absolutely gorgeous food. Highly recommended.

Sometimes you really can’t trust negative online review, because we nearly missed this great Chinese takeaway! We nearly ordered every day since last week and the food was hit on arrival every time! Generous portions and reasonable price. My boyfriend like the salt and pepper chicken and I like the Dim Sim most. Definitely recommend.

Best food nice and hot when delivered Good customer service and polite drivers

Salt and pepper chips are really not worth it, the ribs are dry I expected better considering they are very pricey compared to most places I've ordered from.

The dumplings were good but the 1/4 duck was not fresh and full of bones. DO NOT BUY!

Decided to choose this restaurant as it had great reviews on JustEat. It arrived and it was the most bland Chinese I have ever tasted. The chicken balls seemed stale and like they had been re-fried. I had to add salt to everything. I’m convinced that the owners of this restaurant pay random people to leave good reviews on JustEat

This is the second time in recent months that I have ordered from here, The food was delivered within the 45 minutes, by uber who was very polite and rang me when he arrived at my home. The food was lovely and hot. Will order from here again.

Due to police harassment, it stopped oprating at the moment, it might restart soon hopefully!

I told the man my food was cold, he shouted at me then put my number on a blocked list ? Wow

Forgot my salt and pepper chips, so I called the takeaway. First she spoke with terrible attitude and then rather assist me, the woman had the nerve to accuse me of lying, Saying that Im lying about what was missing And THEN SHE HANG UP ON ME COMPLETELY while I was still speaking. AVOID. Terrible service P.S. the food was also terrible... could easily tell everything was atleast a few days old. AVOID. The place is going downhill, let it die.

Left me waiting over an hour and a half and then closed, no communication on whether my order would be delivered, called numerous times and nothing, to deliver the order 2 hours later.. and expect me to wait on cold food. To then blacklist my account and not event cancel future orders. Poor business and customer service skills. Unfortunately great food but no longer will received my custom or recommendation.

Extreemly poor quality food. Rice all stuck together, ribs all dry and probably cooked days in advance. Poor service and definatly a place to avoid... even if this place was the last food on earth I wouldnt go back there... They even still charge the 50p extra for card payments even though this practice became illegal back in January and when I questioned this, the young kid behind the counter didnt know or even care about breaking the law..... Hopeless service ... Hopeless food ... place needs reporting to environmental and trading standards

I have ordered from Bento King a few times and it is usually good, tasty and hot. This time the order took 1hr 20mins to turn up, was not very hot which is annoying considering how long it took to get here. But what was worse was that the lemon chicken did not have lemon sauce with it and was just dry tasteless chicken in a box. Just Eat told me to return the food if not happy, they collected the food and then refused to give me a refund for the lemon chicken, I called and spoke to the restaurant they said there was no proof that i had not just kept the separate lemon sauce. Honestly what a joke. The quality of the rest fo the food was poor considering the usual standard, but given the response to my complaint this is clearly how bad the restaurant has gotten. There are loads of great Chinese take outs this is no longer one of them. such a shame.

Placed an order, order was accepted. Waiting 50 mins & they cancelled. Wouldn’t order from here again if I’m starving!! 🖕

Awful food that was mouldy and they refused to post my comment review on Just Eat to avoid others of eating potentially dangerous food. Avoid at all costs, not worth the money you ultimately waste or the hospital bill 🖒

First time ordering through just eat & I can say it was absolutely delicious. We had prawn toast, salt & pepper ribs, House special sweet & sour, beef curry, egg fried rice, noodles & chips. Portion size was great & every dish was super tasty & all delivered within 45 Mins. Thank you

Looks can be deceiving and this place has certainly deceived me. I am planning on coming again.

Rude management - gave us £12 voucher as original order was TWO hours late. Rang up to redeem voucher and no trace of this ‘voucher’ at all and apparently customers fault - arguementative staff with little to NO customer service skills. it’s a shame as food is v good but customer service is AWFUL.

Does a great chow mein but other food a bit sugary

Very nice fish in chilli oil ! Love it , been my regular chinese take away for quite sometime

Order took 1 hour 45 to come, the delivery driver finally got here and forgot an item we ordered. Food was completely soggy after being left sat in containers for the long car ride. Rang up and the rude man on the other end of the phone offered no apology and told us "well there is traffic" like we are going to accept paying full price for un-edible, soaking food. He told us to give the food back and we received a full refund and still no apology. Worst customer experience ever. Wouldn't order unless you want to waste nearly 2 hours of your life. Definitely wouldn't recommend.

We ordered take way which said it would take 1 hour (23:20). It got to 23:30 and we hadn't heard anything from Bento King so we rang them: they said that our delivery hadn't gone through the system properly. They offered an alternative branch as they were now shut but we would have to wait an extra 40 minutes. All they would offer if 30% off which didn't seem worth the extra wait. So disappointing as we have ordered from here before and would have recommended it. Rubbish customer service.

A rude and un-cooperative driver has led to a disappointing evening. After waiting almost an hour for a delivery, the driver refused to come in and then drove away as my phone cut off from lack of battery. Leaving me high and dry with no food. When i called back to ask if he was outside (within 5 mins) he told me that he's taken the food back to the shop. He didn't buzz on the flat, didn't get out the car or anything or else these issues would have been solvable. Really disappointed when i called the takeaway to sort it out and all they offered was to cancel the order. To be honest thats just not good enough. Massively disappointed and wont be using again. Give it a swerve

Really nice. Food still piping hot when arrived despite the distance

I wish less than a one star was possible. Took twice as long to arrive. Was extremely disappointed to find huge chunks of chicken bone in three spring rolls and then chunks of bone in the chicken fried rice. And lumps of chicken clear fat in the rice! Never again!

Best chinese food in Manchester. You have tried the rest now try the best.

Awful experience. Takeaway rings you 55 minutes after you order and later than it should arrive to tell you they haven't started cooking yet. Won't bother again

Nu mi sa parut o locatie foarte igienica

food was cold, arrived an hour late

I have placed several orders with this branch of Bento King, tonight's most certainly will be the last. On a prior order the had ignored my 'special requests' and when I filled in their feedback form and requested contact, none was forthcoming. I mentioned this to them this evening on the telephone, I was calling as they had completely forgot one of my ordered dishes tonight. The comment about last times lack of contact was that I should telephone, as the computer thing is completely different and they don't see it??? I received an apology of a fashion, and they'd make the missing dish and deliver in twenty minutes. Well, sort of deliver as the delivery on this occasion I get a telephone call, from a car halfway down the street. They didn't want to leave their car, I didn't want to don shoes and leave my 2nd floor flat, we compromised at the door step two floors below. The missing dish, for a vegan (as told on phone) came complete with free prawn crackers, though no eye contact from an employee who'd rather not have been there. The missing dish was more akin to the missing link, a thrown together jumble that bared no resemblance to its namesake that had arrived as part of multiple previous orders. And truly none of the £26 pounds odd of food was much cop on this occasion, the majority now sitting on the table uneaten. The blackbean vegetables (the late dish) must have a good red chilli and a half in it, the duck with mushroom I've barely touched as the mushrooms look and taste a bit past their best and really smell terrible. I'm told the vegetable satay was fine, though very oily and visually most uninspired. For a chain firm that I have recommended to others their food, service and attempt at resolving issues tonight is woeful. So if you fancy a Russian Roulette experience for your fast food, click on, it might be great or maybe you'll be treated to Basil Fawlty on a bad day.

There are 2 Bentos and this is the worse one. Food has always been extremely salty and takes much longer than 1 hour to get delivered. Driver even said once that I shouldn't order between certain hours because it's when all the chefs have their break!

Cancelled order from Just Eat but never told Just Eat so order was always "processing". When I called, they point-blank lied and said they'd tried to call me when they never did. Bento King diet thoroughly recommended, I've eaten nothing thus far!

It's my favourite of all the Chinese takeaways I've ordered from in the Hulme / Whalley Range / Moss Side / Fallowfield strip. Better quality food than you would expect for a place with vulgar pink 'B.. King' branding and no-frills service, which you pay ever so slightly more for. I recommend the Mandarin or salt & pepper ribs. Often hear them taking calls in Chinese, I shamefully assume that is a good sign!