Ben Scappaticci Ice Cream in Manchester

Went in after drinks, the place looked dirty. stupidly I overlooked this because I was drunk. We were the only customers in the shop after waiting 45 min I asked when the food would be ready. Guy behind the counter started shouting at us. Just asked for a refund and left.

This place is awful. The stale smell when you enter says it all. I had cheesy chips which were fine but the burger looked like it would give me food poisoning so I got rid of that. Pretty sure it's hygiene rating is 0 out of 5

Restaurants give no food, and drivers just ask you to give code to complete order. Leaving you paid in app but getting nothing. Update: Thanks for Subway's prompt response and further information. I believe Subway had tried her best to resolve the issue, so I adjusted the ratings.

Normally happy here with the service but today there were only 2 on the bar and a 30-35 minute queue. Several tables nearby were choosing not to queue and getting their own soft drinks and snacks from WH Smiths opposite, so tables were full of folk not using the bar. Suppose the tills will pick up on this. On the good side, we had 2 pints of real ale each, and the quality was fine though expensive at nearly £6.00 a pint but a decent enough choice and the staff were helpful.

Totally fine, except the staff only do drive through from 22:00-23:00 and don't advertise it anywhere. Can't even order via the app for them to bring it out to you if you wait outside. Updated several years later - still the same policy- please update on Google etc