Based on 4 opinions finded in 1 websites
Based on 4 opinions finded in 1 websites
Nº 299 in 473 in North Lincolnshire
Opinions
Lovely friendly cafe, we visit often for lunch. This time i chose a tiffin cake which we could not bite. I did complain and asked a member of staff to cut it. We waited 10mins and although my husband managed to chew around it from the outside , my teeth couldnt take the challenge. I complained again but they were not interested. We went away unhappy. If we had been offered a different cake in exchange we would have been happy. We didnt want our money refunded. Customer service sadly lacking on this occasion. Incidentally my friend a weekly visitor told me she broke her tooth on the tiffin. Another friend takes it home to melt , rather spoils the idea of going out for coffee and cake. Having said all this on the many occasions that we have called weve been happy.
Gina187067 . 2024-01-20
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Lovely relaxing surroundings and great oat lattes. They do a sausage butty but only until 11.30am as it is on their breakfast menu. Usually quite a lot of vegan cake choice. Is love to see more vegan food options as this really is a hidden gem! If you want to know why vegans are vegan check out one of these documentaries. Dominion Land of hope glory Earthlings Cowspiracy Forks over knives What the health
jjpink34 . 2023-08-19
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Dog friendly, oat lattes, good selection of vegan cake, good sized car park, outside and inside seating. ⭐️⭐️⭐️⭐️ Love meeting with family here for a chilled couple of hours. 😍 And if you order before 11.30am you can get yourself a delicious vegan sausage sarnie in a white bap. ✔️🙌🙌 Nothing tastes as good as being vegan feels. 👌 Except vegan food of course! ❤️❤️❤️
jjpink34 . 2023-07-09
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On the A161 between Belton and Epworth this is a popular spot with local families as well as walkers and cyclists. It serves a selection of breakfast sandwiches until 11.30. Sandwiches and paninis are available all day. It also has a very good selection of tray bakes as well as cheesecakes (definitely recommended!). Prices are very reasonable. Food is ordered at the counter and then brought to you - either inside or out. Staff are friendly and helpful. The odd mish mash of furniture give a relaxed atmosphere. It is also dog and disability friendly.
EESW1 . 2023-06-21
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13 Opinions
Really shocked at the level of service we received yesterday. Visited with our 10 month old baby. Ordered a breakfast and a beans on toast to be told it was a half an hour wait, no problem sat outside it was a lovely day. After an hour wait we went back in to find where our food was to be told it was a further 20 minute wait (they hadn't started making it) & that we could have a refund if we wanted. I asked for a refund as we simply couldn't expect our baby to wait longer. They told us they would only refund the food and not the drinks as we had drunk them. Yes we drank them an hour ago while waiting for our breakfast. Eventually they did refund the whole order which I was grateful for but having ruined our morning out & then had to argue for a full refund it was a thoroughly unpleasant experience. Had someone come out after 30 mins after our order and let us know that they were completely running behind and perhaps offered us a complimentary drink the whole situation could have been handled differently. I didn't think in this day and age people could offer such shoddy service.
40 Opinions
Went there as a usual routine for a friend. Thought try there as its new management. As I work in food I can say. 1. The order was completely wrong from was we asked for 2. Waited around 25 mins for the order. 3. Could not understand what we wanted 4. Chips were cooked to longs as they were hard. 5 the beans were taken straight out the tin and was stone cold. And to be honest the worst chipshop I've been to in my life. I'm definitely won't be going there or definitely don't recommend people to go there