Based on 5.583 opinions finded in 5 websites
Based on 5.583 opinions finded in 5 websites
Nº 2149 in 7028 in City of London, Westminster
Nº 184 of 567 Italian in City of London, Westminster
Opinions
Amazing gluten free pizza and great waiter Gabriel :)
Cheetos . 2024-09-02
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Very excellent fast service from Gabriel, very nice restaurant, and the food was top tier!
Luca Sprecher . 2024-09-02
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Had great experience..... thanks Gabriel
Devang Patel . 2024-09-02
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Gabriel was awesome, quick service, very cute location!
leah stewart . 2024-09-02
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Everything was fantastic would definitely recommend to people. Service was speedy and our server Pablo was so lovely! Perfect meal for date night <3
Abigail Crockett . 2024-09-02
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Verry good gluten free pizza . Gabiel was amazing
Magdalena Gajewska-Filar . 2024-09-02
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The restaurant is great, I recommend the lasagna and Mr. Gabriel was great 👍
Piotr Filar . 2024-09-02
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Went there with my daughter and partner before the theatre, great location and near all the popular theatres
Zoe Kirby . 2024-09-01
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Gabriel the waiter was very friendly and helpful
Johnny Reid . 2024-09-01
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V good, lovely staff especially Gabriel ferdi
Olivia Hobbs . 2024-09-01
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Decent food, subpar service, very small meatballs spaghetti portion, unjustifiably high prices for very average fare. Beware of tips being added to the bill automatically. I had to ask them to remove it. Never again !!!
EUC S . 2024-09-01
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Pablo helpt is with good service. Very Nice place!
Private Link . 2024-09-01
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Best Italian food... Elvin , Pablo provided the best service. They recommended some amazing pasta dishes which were outstanding. The music played in the restaurant was so nostalgic.
Kashyap Kapasi . 2024-09-01
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After a lovely trip to London. We stopped here to have dinner. Lovely food, atmosphere and outstanding service by Joanna. I would highly recommend anyone passing by.
Abbey Douglas . 2024-08-31
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Very disappointed after taking my family out to lunch on the 30/08/2024 and we were accommodated in the upstairs seating area. It all started so well with a pleasant welcome by a lady who brought our menus to the table, they asked for any allergies etc the ambience was ok and the decor seemed to match an Italian feel, the food order was then taken by a gentleman again very pleasant on taking down what we wanted, we waited a couple of minutes for drinks and then we waited for the food. We saw the waiter set down 4 pizzas and a couple more dishes on a side table which sat for 5 minutes or more as he went to tend to the cleaning of another table and a check to be paid by another customer before he decided it was time to deliver these to our table and another customer also waiting for their order, this I felt was quite poor as these could have been brought up before tending to his other duties instead of leaving our £20 per head food to go cold. The attentiveness of the waiting went south from delivery of the food, there was no further table visit, no ask for another drink to add to the tab, no check in as to whether the food was adequate, the food we ate was cold and mediocre at best, we went to pay the bill after finishing to a lack lustre interaction with the gentleman who asked at the till why we didn't want dessert. We paid £90 for 4 of us, no starters just 4 mains and 4 drinks which I thought was a little more than what we should've paid looking at the prices in the menu, usually I wouldn't pick the receipt up on leaving but this time I did and was horrified to see that an optional £10 gratuity was claimed/charged for without us even knowing let alone us being asked, this is plain stealing and poor practice, if the service continued throughout and there was more attentiveness from the staff I wouldn't have batted an eyelid, just be wary of any visit you may make yo this establishment as you could be paying more than you thought for a visit in this place. Shame on you Mr gentleman waiter, you could perhaps put a little more effort into your service to reap your rewards instead of helping yourself to people's bank accounts!!
Carl Meadows . 2024-08-31
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Visited after a trip to the theatre and had amazing and efficient service from our lovely server Joanna! Food came out quickly and was very very good would definitely go again.
Grace . 2024-08-31
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Fantastic food and drinks, excellent service from Gabriel!
Rasmus Willumsen . 2024-08-31
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Food was delicious, Arton checked with us for an allergies, although there was none, and was apologetic after a little wait on a hectic Saturday evening
Eleanor Gibson . 2024-08-31
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Amazing food, the lasagne was brilliant and spicy sausage pasta was just the right amount of spice. Our server Gabriel was lovely, kept checking in to make sure we were okay and had everything we needed. Will visit again next time we’re in london
Amber Gibbons . 2024-08-31
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Excellent food! Brilliant service, Big Thanks To Arton! Would highley recommend the Pea and Courgette Rissotto!
Michael Woods . 2024-08-31
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Arton is a lovely & attentive waiter who makes your dining experience so comfortable. The food & cocktails were lovely, will definitely return! Thank you Arton!!
Charlotte Manley . 2024-08-31
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Great trip and our waiter Gabriel was lovely.
Scarlet Porteus . 2024-08-31
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Managed to get a table on a busy Saturday. Very accommodating, our waiter Gabriel was really lovely.
ishysquish . 2024-08-31
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great atmosphere, nice Pizza and our waiter Gabriel was also great as well
Ghoul Gist . 2024-08-31
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Went here originally because it was the closest italian restaurant near me but was pleasantly surprised by our waiter, Gabriel. Not only was his service incredibly fast but also super sweet. I will definitively visit again in the future👍👍👍
Krissy - . 2024-08-31
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This restaurant has a very nice Atmospher and the food was also pretty good not even that expensive. Also the service (Gabriel) was very nice :)
Sophie Siemens . 2024-08-31
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I usually dont go to restaurants but I enjoyed coming here, Gabriel made the experimente really enjoyable.
Motziller . 2024-08-31
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Lovely. Gabriel was a really nice waiter :)
Yori114 . 2024-08-31
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This is my second time here and I would repeat again! The food is delicious, there are many veggie options and the waiters are really nice too - Gabriel was very attentive this time, thank you!
Txell Comellas . 2024-08-31
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Gabriel was a very good waiter, and so was the food🙌
Hans-Henrik Gaarde . 2024-08-31
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The food is delicious with 10/10 customer service very friendly and welcoming with a relaxed and great atmosphere. I would 100% recommend this restaurant
Bailey Burrowes . 2024-08-29
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the service in this restaurant is amazing the food came out fast and was so good. the atmosphere is very relaxed and chilled making it a great environment to go out and eat. i would recommend this place to anybody looking for a nice restaurant to go out
lexia galan . 2024-08-29
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Family Visit after a trip to the theatre on bank holiday. Not very busy considering its location. Food was hit & miss. We chose the new cheesy dough balls to start which were bizarre - the balls were anaemic & covered in weird melted cheese slice. Really not worth £11.99!! The pizzas were well received by my kids, however my carbonara was super bland. Sauce was thin & flavourless :(. Thankfully they refunded this item as I only took a couple of mouthfuls.i was offered an alternative but I was too disappointed to bother! The deserts & coffee were an improvement - the lemon cheesecake & the cookie dough were excellent. Such a shame - I think Bella Italia need to do a spot check of the food here tbh.
sarah p . 2024-08-27
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We had very good experience! Friendly team and delicious food! Our waitress was absolutely amazing! Reasonable prices,
Nicole P . 2024-08-25
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Nice restaurant and fast service.
Philipp Adam . 2024-08-25
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As always, everything is very nice. Gabriele is very friendly!
Anne Haertel . 2024-08-25
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Another great visit at Bella Italia, thanks Gabriele! See you on Our next Trip to london soon!
Roland Wilberg . 2024-08-25
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Always good food super friendly and made it an amazing night for my partners birthday
Molly Ash . 2024-08-24
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Very much appreciated the gluten free options, but nothing flash
Kaylee H . 2024-08-24
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We just love this place we come from Australia and came here on our two last visits to London and tell all our friends if they want authentic amazing Italian food while visiting this is the place to come , with great atmosphere to come to Bella Italia .We like to eat in as the friendly service with a smile is terrific, Gabriele served us this visit and was wonderful
Rosalynd Naidu . 2024-08-24
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We arrived about an hour and a half before close and were served fairly quickly as they weren't busy. I ordered lasagna and my husband had the Marco Polo. We were not impressed by the quality of the meal unfortunately. I ordered water and they only offered bottled water (why doesn't anyone offer tap?). I ordered a raspberry crush soda, also served in a bottle; I hoped for a custom mixed drink. The whole meal was quite expensive for the quality unfortunately, and service slowed down as the place drew nearer to close (we left a half hour before close) as the servers were busy breaking things down. I used the restroom before we left. None of the toilets actually flushed so they were all quite dirty. Not a great experience unfortunately.
Randi . 2024-08-24
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the food Is good and the people are great
Matteo Zamboni . 2024-08-24
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Amazing atmosphere for my birthday, Amazing friendly staff. The food was lovely and the music was lively too!!
Maisie Stepto . 2024-08-24
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very forthcoming and nice waiter, thank you Arton!
Lisa Geiger . 2024-08-24
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I had a pleasant experience, Very nice waitress.
Jordan . 2024-08-22
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Great service, lovely waitress, we were finished extremely quickly. Defo reccomed
Eli Sontag . 2024-08-22
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21/08/24 Terrible service, given wrong food, extra items on bill not ordered. Drinks ordered were forgotten about. Abandoned by our server who must have finished shift, nobody else attended to us.
Gary Simpson . 2024-08-22
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The service is super friendly and quick. The taste of the food is excellent, so we visited this restaurant twice within three days. At the top it looks like a small Italian restaurant. However, there are many more spaces available in the basement.
Nicole Häuserer . 2024-08-20
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The food is good , the service is fast, and the staff - particularly Joanna - are very attentive. Will definitely visit again!
Maciej Sedlaczek . 2024-08-19
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The cannelloni was amazing - visit this location when you are in London!!!
Dani Wyatt . 2024-08-17
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The tortalini was delicious and the service was wonderful.
Mark Dulac . 2024-08-17
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Staff are very polite and fun, good atmosphere and great food.
Shae Walsh . 2024-08-17
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Had a good lunch there Arton service was excellent
Aye Myat Moe Khin . 2024-08-17
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Very tasty food and fast service. Also a nice place...
Esther Hilgeman- van de Kamp . 2024-08-17
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I had the most delicious pasta! Excellent service as well!
Camille Nierengarten . 2024-08-17
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Beautiful service and so sweet <3 I have been coming for years and it never disappoints. Stunning food and will be coming back <3
Daisie Tune . 2024-08-17
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Classic Italian restaurant with many gluten-free products. Friendly treatment. It's not cheap.
Juan Carlos Navarro de Andrés . 2024-08-15
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Poor service, very basic food and an error in the bill to boot.
Eric VICQ . 2024-08-15
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Art on was very friendly and gave us great customers
Shib Abz . 2024-08-15
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Arton was a great server. Food was also very delicious.
Magmey Alex . 2024-08-15
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Out for a quick meal 🥘 had a wonderful experience! Thanks Joanna
First Steps B . 2024-08-14
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lovely experience friendly staff
Mia-Rose Chamberlain . 2024-08-14
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Our waitress Joanna was so friendly and welcoming…. Credit to your restaurant
Cameron Rayner . 2024-08-14
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Joanna is so lovely and friendly - the staff are amazing here. Really great vibe 😀
Robin Flack . 2024-08-14
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Amazing service. Thank you Joanna!
Tony P . 2024-08-14
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Great service from our waiter! Food was lovely and out very quickly. 30% student discount sunday-thursday is a great scheme also!
Charlotte Earl . 2024-08-13
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Waited forever for our food, Over an hour just for the starters! Then waited about another 30 minutes for 3 simple pizzas one of which was burnt. None of them tasted freshly made at all. It took so long we didn’t even have time to order dessert as they started to close and it felt like we were being rushed even though we spent most of our time waiting for our food rather than eating it. Was not worth the 85 pound that we spent! Borough market food was way better and better value
jazz estcourt . 2024-08-13
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We love to have lunch in bella italia stand , fernando been lovely, offer his help when to decide pasta or pizza , we go for pasta ganbore.
Pedro Barros . 2024-08-12
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Poor service and very low quality food. Helping the English stereotype. Tourist trap. Find something else.
Mike Jakubowski . 2024-08-11
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Lovely service from Gabriel. Nice atmosphere and good vegan options
Ashleigh Poole . 2024-08-10
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Gabriel was the best waiter in the world! Food was amazing and I loved every moment inside this establishment.
Roman Kirby . 2024-08-10
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Quick service and great atmosphere!served by Gabriel!
Angie Thomas . 2024-08-10
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Great service and friendly staff. Gabriel was great
Georgia Thorpe . 2024-08-10
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The service was fast polite and welcoming, lovely place too eat before a show , Pablo our server made us feel very welcomed and very good checking allergies
Grace Abbott . 2024-08-08
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We met friends and didn't choose the restaurant but we do usually like Italian food. The service was good and the setting nice. However, the meal was mediocre and very poor value for money. I had lasagne and a salad. The lasagne could have been tipped up slightly and easily scooped up with a spoon as it was just a sloppy mix of thin meat sauce and a layer of pasta topped with cheese. It was not tasty or filling. The dish arrived spitting hot which I was warned about, but my arm accidently brushed the corner and I got a burn leaving a red mark. It really shouldn't be served in a dish so hot. The salad was utterly boring. A few tiny slices of onions, some tiny halved tomatoes - maybe 3 at the most and loads of lettuce. No dressing either, so it was bland and tasteless. Honestly, when you are paying such high prices nowadays the quality should be much better. OK there is making a profit and then there is fleecing the customer. We didn't complain so as not to embarrass our friends who chose the restaurant. Unfortunately, we won't be heading to Bella Italia again. Such a shame.
Thinxlinx . 2024-08-08
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Great food and atmosphere and very welcoming :)
Jessica Logan . 2024-08-08
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Spaghetti with meatballs was good and the service was very friendly, Gabriel especially, being very helpful. Overall a great place to eat if you're nearby!
Benjamin Bruins . 2024-08-08
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Gabriel was fantastic! Brilliant experience!
Jenna Stewart . 2024-08-08
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Franchement désolant...le service est nul...les serveurs ne se sentent pas concernés lorsqu'on leur demande notamment un couteau qui coupe pour une pizza dure et immangeable...ils vous amènent le couteau dans le plateau de la plonge....ensuite s'occupent des poubelles juste à côté des clients qui mangent....et en plus on doit payer pour ce service inclus dans l'addition...
cmcd31 . 2024-08-07
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Quick and friendly service from Gabriel.
Lucy Gordon . 2024-08-07
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Visited multiple times, convient location. Quick and efficient service. Our waiter Gabriel was very good!
Emma Gordon . 2024-08-07
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Great service, Gabriel made space for us even at a busy time of day 5/5:)
Beth Packham . 2024-08-06
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Such lovely food, and great service from arton!!
Cerys Paige . 2024-08-06
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We were served by Arton who was extremely helpful. Food was nice would definitely come here again.
Iona Hart . 2024-08-06
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Arton was lovely, all our food came quickly and the service was amazing 😁
Eloise Roper . 2024-08-06
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very nice food!! Arton was amazing and very helpful!
Mitchell Whitefoot . 2024-08-06
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We booked here simply because it's between the theatre we had been to and the tube station, we had a short window for our train back up North. You usually know what youre going to get here and that was exactly the case this time. Nice air con too (it was a hot 28 degrees+ outside!). We ordered pizzas, Bolognese, salad and chips and all the food was nice. If I had a gripe it was that they could have added a few more mushrooms (that I paid for) to the 5 pieces I got on my margarita with added mushrooms. Anyway, we couldn't quibble as we had limited time. Drinks were nice (Can recommend the Tutti Frutti cocktail and the house Rose) and the service was lovely from one waiter, a bit frosty for another but luckily we mostly had the friendly one. All in all, it did what we needed it to do and was super cool at the same time. Yes we would probably use this restaurant again for its convenience and standard food.
Ali-Oh73 . 2024-08-05
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Great service from Gabriel And great food
Joe Newton . 2024-08-04
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Gabriel was fantastic! Really kind and great service. Will defo come back again
Jordan Hamilton . 2024-08-04
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Gabriel did a great job, really good service, would recommend the place to everyone:)
Kinga Gawlik . 2024-08-04
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Gabriel is very good Pizza very Nice Cheesburger very good
Emilia Piszczek . 2024-08-03
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We were served by Gabriel who was very attentive and helpful! Thank you!
Harriet Allen . 2024-08-03
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Gabriel is a wonderful helper. Bella Italia food is excellent, good atmosphere, helpful services. We will come back definitely.
Ka NG . 2024-08-02
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Would definitely dine here again very friendly staff and the food was excellent Thank you Gabriel!
Arthur Alsop . 2024-07-31
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Very friendly staff food was excellent very quick and easy service I would definitely dine here again Thank you very much Gabriel
Jia Li Young . 2024-07-31
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Thank you Fernando for a great service. Very friendly and helpful.
Anastasia V . 2024-07-30
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Lovely evening. Our waiter Fernando was polite, kind and made the experience even more special
Rachel James . 2024-07-30
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Gabriel and Ferdi were so kind and patient with my big party!
Sasha Cohen . 2024-07-29
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service was really good and waiters rlly nice especially fernando and gabriel
Ruby Sorsky . 2024-07-29
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Gabriel was great, excellent service
Mili Alonso . 2024-07-29
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Recent observations have highlighted a troubling trend involving counterfeit Evian water, where pristine bottles are surreptitiously refilled with ordinary tap water. In a particularly illustrative case, a waiter confidently assumed that diners would overlook the glaring evidence of a broken seal, thereby accepting a bottle that presented itself as freshly opened. This deceptive tactic undermines the integrity of the dining experience and raises questions about the authenticity of the products served. To safeguard against such misleading practices, it is highly advisable for patrons to explicitly request the opportunity to open the sealed bottle themselves. By taking this precaution, consumers can ensure they are enjoying the genuine, high-quality hydration they expect, resulting in a more satisfying and trustworthy dining experience.