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4.3

Based on 5.583 opinions finded in 5 websites

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Nº 2149 in 7028 in City of London, Westminster

Nº 184 of 567 Italian in City of London, Westminster

CUSTOMERS TALK ABOUT DISHES WITH..cheesecoffeelasagnacalzonechickenprawnspastagarlicsteakladymustpaycookedspaghetticreampizzacarbonarasalad

comment_iconOpinions

Amazing gluten free pizza and great waiter Gabriel :)

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Cheetos . 2024-09-02

MORE AT Google

Very excellent fast service from Gabriel, very nice restaurant, and the food was top tier!

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Luca Sprecher . 2024-09-02

MORE AT Google

Had great experience..... thanks Gabriel

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Devang Patel . 2024-09-02

MORE AT Google

Gabriel was awesome, quick service, very cute location!

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leah stewart . 2024-09-02

MORE AT Google

Everything was fantastic would definitely recommend to people. Service was speedy and our server Pablo was so lovely! Perfect meal for date night <3

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Abigail Crockett . 2024-09-02

MORE AT Google

Verry good gluten free pizza . Gabiel was amazing

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Magdalena Gajewska-Filar . 2024-09-02

MORE AT Google

The restaurant is great, I recommend the lasagna and Mr. Gabriel was great 👍

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Piotr Filar . 2024-09-02

MORE AT Google

Went there with my daughter and partner before the theatre, great location and near all the popular theatres

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Zoe Kirby . 2024-09-01

MORE AT Google

Gabriel the waiter was very friendly and helpful

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Johnny Reid . 2024-09-01

MORE AT Google

V good, lovely staff especially Gabriel ferdi

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Olivia Hobbs . 2024-09-01

MORE AT Google

Decent food, subpar service, very small meatballs spaghetti portion, unjustifiably high prices for very average fare. Beware of tips being added to the bill automatically. I had to ask them to remove it. Never again !!!

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EUC S . 2024-09-01

MORE AT Google

Pablo helpt is with good service. Very Nice place!

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Private Link . 2024-09-01

MORE AT Google

Best Italian food... Elvin , Pablo provided the best service. They recommended some amazing pasta dishes which were outstanding. The music played in the restaurant was so nostalgic.

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Kashyap Kapasi . 2024-09-01

MORE AT Google

After a lovely trip to London. We stopped here to have dinner. Lovely food, atmosphere and outstanding service by Joanna. I would highly recommend anyone passing by.

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Abbey Douglas . 2024-08-31

MORE AT Google

Very disappointed after taking my family out to lunch on the 30/08/2024 and we were accommodated in the upstairs seating area. It all started so well with a pleasant welcome by a lady who brought our menus to the table, they asked for any allergies etc the ambience was ok and the decor seemed to match an Italian feel, the food order was then taken by a gentleman again very pleasant on taking down what we wanted, we waited a couple of minutes for drinks and then we waited for the food. We saw the waiter set down 4 pizzas and a couple more dishes on a side table which sat for 5 minutes or more as he went to tend to the cleaning of another table and a check to be paid by another customer before he decided it was time to deliver these to our table and another customer also waiting for their order, this I felt was quite poor as these could have been brought up before tending to his other duties instead of leaving our £20 per head food to go cold. The attentiveness of the waiting went south from delivery of the food, there was no further table visit, no ask for another drink to add to the tab, no check in as to whether the food was adequate, the food we ate was cold and mediocre at best, we went to pay the bill after finishing to a lack lustre interaction with the gentleman who asked at the till why we didn't want dessert. We paid £90 for 4 of us, no starters just 4 mains and 4 drinks which I thought was a little more than what we should've paid looking at the prices in the menu, usually I wouldn't pick the receipt up on leaving but this time I did and was horrified to see that an optional £10 gratuity was claimed/charged for without us even knowing let alone us being asked, this is plain stealing and poor practice, if the service continued throughout and there was more attentiveness from the staff I wouldn't have batted an eyelid, just be wary of any visit you may make yo this establishment as you could be paying more than you thought for a visit in this place. Shame on you Mr gentleman waiter, you could perhaps put a little more effort into your service to reap your rewards instead of helping yourself to people's bank accounts!!

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Carl Meadows . 2024-08-31

MORE AT Google

Visited after a trip to the theatre and had amazing and efficient service from our lovely server Joanna! Food came out quickly and was very very good would definitely go again.

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Grace . 2024-08-31

MORE AT Google

Fantastic food and drinks, excellent service from Gabriel!

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Rasmus Willumsen . 2024-08-31

MORE AT Google

Food was delicious, Arton checked with us for an allergies, although there was none, and was apologetic after a little wait on a hectic Saturday evening

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Eleanor Gibson . 2024-08-31

MORE AT Google

Amazing food, the lasagne was brilliant and spicy sausage pasta was just the right amount of spice. Our server Gabriel was lovely, kept checking in to make sure we were okay and had everything we needed. Will visit again next time we’re in london

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Amber Gibbons . 2024-08-31

MORE AT Google

Excellent food! Brilliant service, Big Thanks To Arton! Would highley recommend the Pea and Courgette Rissotto!

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Michael Woods . 2024-08-31

MORE AT Google

Arton is a lovely & attentive waiter who makes your dining experience so comfortable. The food & cocktails were lovely, will definitely return! Thank you Arton!!

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Charlotte Manley . 2024-08-31

MORE AT Google

Great trip and our waiter Gabriel was lovely.

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Scarlet Porteus . 2024-08-31

MORE AT Google

Managed to get a table on a busy Saturday. Very accommodating, our waiter Gabriel was really lovely.

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ishysquish . 2024-08-31

MORE AT Google

great atmosphere, nice Pizza and our waiter Gabriel was also great as well

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Ghoul Gist . 2024-08-31

MORE AT Google

Went here originally because it was the closest italian restaurant near me but was pleasantly surprised by our waiter, Gabriel. Not only was his service incredibly fast but also super sweet. I will definitively visit again in the future👍👍👍

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Krissy - . 2024-08-31

MORE AT Google

This restaurant has a very nice Atmospher and the food was also pretty good not even that expensive. Also the service (Gabriel) was very nice :)

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Sophie Siemens . 2024-08-31

MORE AT Google

I usually dont go to restaurants but I enjoyed coming here, Gabriel made the experimente really enjoyable.

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Motziller . 2024-08-31

MORE AT Google

Lovely. Gabriel was a really nice waiter :)

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Yori114 . 2024-08-31

MORE AT Google

This is my second time here and I would repeat again! The food is delicious, there are many veggie options and the waiters are really nice too - Gabriel was very attentive this time, thank you!

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Txell Comellas . 2024-08-31

MORE AT Google

Gabriel was a very good waiter, and so was the food🙌

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Hans-Henrik Gaarde . 2024-08-31

MORE AT Google

The food is delicious with 10/10 customer service very friendly and welcoming with a relaxed and great atmosphere. I would 100% recommend this restaurant

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Bailey Burrowes . 2024-08-29

MORE AT Google

the service in this restaurant is amazing the food came out fast and was so good. the atmosphere is very relaxed and chilled making it a great environment to go out and eat. i would recommend this place to anybody looking for a nice restaurant to go out

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lexia galan . 2024-08-29

MORE AT Google

Family Visit after a trip to the theatre on bank holiday. Not very busy considering its location. Food was hit & miss. We chose the new cheesy dough balls to start which were bizarre - the balls were anaemic & covered in weird melted cheese slice. Really not worth £11.99!! The pizzas were well received by my kids, however my carbonara was super bland. Sauce was thin & flavourless :(. Thankfully they refunded this item as I only took a couple of mouthfuls.i was offered an alternative but I was too disappointed to bother! The deserts & coffee were an improvement - the lemon cheesecake & the cookie dough were excellent. Such a shame - I think Bella Italia need to do a spot check of the food here tbh.

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sarah p . 2024-08-27

MORE AT TripAdvisor

We had very good experience! Friendly team and delicious food! Our waitress was absolutely amazing! Reasonable prices,

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Nicole P . 2024-08-25

MORE AT TripAdvisor

Nice restaurant and fast service.

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Philipp Adam . 2024-08-25

MORE AT Google

As always, everything is very nice. Gabriele is very friendly!

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Anne Haertel . 2024-08-25

MORE AT Google

Another great visit at Bella Italia, thanks Gabriele! See you on Our next Trip to london soon!

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Roland Wilberg . 2024-08-25

MORE AT Google

Always good food super friendly and made it an amazing night for my partners birthday

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Molly Ash . 2024-08-24

MORE AT Google

Very much appreciated the gluten free options, but nothing flash

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Kaylee H . 2024-08-24

MORE AT Google

We just love this place we come from Australia and came here on our two last visits to London and tell all our friends if they want authentic amazing Italian food while visiting this is the place to come , with great atmosphere to come to Bella Italia .We like to eat in as the friendly service with a smile is terrific, Gabriele served us this visit and was wonderful

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Rosalynd Naidu . 2024-08-24

MORE AT Google

We arrived about an hour and a half before close and were served fairly quickly as they weren't busy. I ordered lasagna and my husband had the Marco Polo. We were not impressed by the quality of the meal unfortunately. I ordered water and they only offered bottled water (why doesn't anyone offer tap?). I ordered a raspberry crush soda, also served in a bottle; I hoped for a custom mixed drink. The whole meal was quite expensive for the quality unfortunately, and service slowed down as the place drew nearer to close (we left a half hour before close) as the servers were busy breaking things down. I used the restroom before we left. None of the toilets actually flushed so they were all quite dirty. Not a great experience unfortunately.

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Randi . 2024-08-24

MORE AT Google

the food Is good and the people are great

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Matteo Zamboni . 2024-08-24

MORE AT Google

Amazing atmosphere for my birthday, Amazing friendly staff. The food was lovely and the music was lively too!!

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Maisie Stepto . 2024-08-24

MORE AT Google

very forthcoming and nice waiter, thank you Arton!

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Lisa Geiger . 2024-08-24

MORE AT Google

I had a pleasant experience, Very nice waitress.

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Jordan . 2024-08-22

MORE AT Google

Great service, lovely waitress, we were finished extremely quickly. Defo reccomed

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Eli Sontag . 2024-08-22

MORE AT Google

21/08/24 Terrible service, given wrong food, extra items on bill not ordered. Drinks ordered were forgotten about. Abandoned by our server who must have finished shift, nobody else attended to us.

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Gary Simpson . 2024-08-22

MORE AT Google

The service is super friendly and quick. The taste of the food is excellent, so we visited this restaurant twice within three days. At the top it looks like a small Italian restaurant. However, there are many more spaces available in the basement.

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Nicole Häuserer . 2024-08-20

MORE AT Google

The food is good , the service is fast, and the staff - particularly Joanna - are very attentive. Will definitely visit again!

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Maciej Sedlaczek . 2024-08-19

MORE AT Google

The cannelloni was amazing - visit this location when you are in London!!!

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Dani Wyatt . 2024-08-17

MORE AT Google

The tortalini was delicious and the service was wonderful.

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Mark Dulac . 2024-08-17

MORE AT Google

Staff are very polite and fun, good atmosphere and great food.

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Shae Walsh . 2024-08-17

MORE AT Google

Had a good lunch there Arton service was excellent

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Aye Myat Moe Khin . 2024-08-17

MORE AT Google

Very tasty food and fast service. Also a nice place...

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Esther Hilgeman- van de Kamp . 2024-08-17

MORE AT Google

I had the most delicious pasta! Excellent service as well!

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Camille Nierengarten . 2024-08-17

MORE AT Google

Beautiful service and so sweet <3 I have been coming for years and it never disappoints. Stunning food and will be coming back <3

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Daisie Tune . 2024-08-17

MORE AT Google

Classic Italian restaurant with many gluten-free products. Friendly treatment. It's not cheap.

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Juan Carlos Navarro de Andrés . 2024-08-15

MORE AT Google

Poor service, very basic food and an error in the bill to boot.

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Eric VICQ . 2024-08-15

MORE AT Google

Art on was very friendly and gave us great customers

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Shib Abz . 2024-08-15

MORE AT Google

Arton was a great server. Food was also very delicious.

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Magmey Alex . 2024-08-15

MORE AT Google

Out for a quick meal 🥘 had a wonderful experience! Thanks Joanna

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First Steps B . 2024-08-14

MORE AT Google

lovely experience friendly staff

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Mia-Rose Chamberlain . 2024-08-14

MORE AT Google

Our waitress Joanna was so friendly and welcoming…. Credit to your restaurant

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Cameron Rayner . 2024-08-14

MORE AT Google

Joanna is so lovely and friendly - the staff are amazing here. Really great vibe 😀

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Robin Flack . 2024-08-14

MORE AT Google

Amazing service. Thank you Joanna!

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Tony P . 2024-08-14

MORE AT Google

Great service from our waiter! Food was lovely and out very quickly. 30% student discount sunday-thursday is a great scheme also!

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Charlotte Earl . 2024-08-13

MORE AT Google

Waited forever for our food, Over an hour just for the starters! Then waited about another 30 minutes for 3 simple pizzas one of which was burnt. None of them tasted freshly made at all. It took so long we didn’t even have time to order dessert as they started to close and it felt like we were being rushed even though we spent most of our time waiting for our food rather than eating it. Was not worth the 85 pound that we spent! Borough market food was way better and better value

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jazz estcourt . 2024-08-13

MORE AT Google

We love to have lunch in bella italia stand , fernando been lovely, offer his help when to decide pasta or pizza , we go for pasta ganbore.

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Pedro Barros . 2024-08-12

MORE AT Google

Poor service and very low quality food. Helping the English stereotype. Tourist trap. Find something else.

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Mike Jakubowski . 2024-08-11

MORE AT Google

Lovely service from Gabriel. Nice atmosphere and good vegan options

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Ashleigh Poole . 2024-08-10

MORE AT Google

Gabriel was the best waiter in the world! Food was amazing and I loved every moment inside this establishment.

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Roman Kirby . 2024-08-10

MORE AT Google

Quick service and great atmosphere!served by Gabriel!

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Angie Thomas . 2024-08-10

MORE AT Google

Great service and friendly staff. Gabriel was great

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Georgia Thorpe . 2024-08-10

MORE AT Google

The service was fast polite and welcoming, lovely place too eat before a show , Pablo our server made us feel very welcomed and very good checking allergies

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Grace Abbott . 2024-08-08

MORE AT Google

We met friends and didn't choose the restaurant but we do usually like Italian food. The service was good and the setting nice. However, the meal was mediocre and very poor value for money. I had lasagne and a salad. The lasagne could have been tipped up slightly and easily scooped up with a spoon as it was just a sloppy mix of thin meat sauce and a layer of pasta topped with cheese. It was not tasty or filling. The dish arrived spitting hot which I was warned about, but my arm accidently brushed the corner and I got a burn leaving a red mark. It really shouldn't be served in a dish so hot. The salad was utterly boring. A few tiny slices of onions, some tiny halved tomatoes - maybe 3 at the most and loads of lettuce. No dressing either, so it was bland and tasteless. Honestly, when you are paying such high prices nowadays the quality should be much better. OK there is making a profit and then there is fleecing the customer. We didn't complain so as not to embarrass our friends who chose the restaurant. Unfortunately, we won't be heading to Bella Italia again. Such a shame.

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Thinxlinx . 2024-08-08

MORE AT TripAdvisor

Great food and atmosphere and very welcoming :)

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Jessica Logan . 2024-08-08

MORE AT Google

Spaghetti with meatballs was good and the service was very friendly, Gabriel especially, being very helpful. Overall a great place to eat if you're nearby!

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Benjamin Bruins . 2024-08-08

MORE AT Google

Gabriel was fantastic! Brilliant experience!

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Jenna Stewart . 2024-08-08

MORE AT Google

Franchement désolant...le service est nul...les serveurs ne se sentent pas concernés lorsqu'on leur demande notamment un couteau qui coupe pour une pizza dure et immangeable...ils vous amènent le couteau dans le plateau de la plonge....ensuite s'occupent des poubelles juste à côté des clients qui mangent....et en plus on doit payer pour ce service inclus dans l'addition...

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cmcd31 . 2024-08-07

MORE AT TripAdvisor

Quick and friendly service from Gabriel.

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Lucy Gordon . 2024-08-07

MORE AT Google

Visited multiple times, convient location. Quick and efficient service. Our waiter Gabriel was very good!

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Emma Gordon . 2024-08-07

MORE AT Google

Great service, Gabriel made space for us even at a busy time of day 5/5:)

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Beth Packham . 2024-08-06

MORE AT Google

Such lovely food, and great service from arton!!

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Cerys Paige . 2024-08-06

MORE AT Google

We were served by Arton who was extremely helpful. Food was nice would definitely come here again.

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Iona Hart . 2024-08-06

MORE AT Google

Arton was lovely, all our food came quickly and the service was amazing 😁

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Eloise Roper . 2024-08-06

MORE AT Google

very nice food!! Arton was amazing and very helpful!

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Mitchell Whitefoot . 2024-08-06

MORE AT Google

We booked here simply because it's between the theatre we had been to and the tube station, we had a short window for our train back up North. You usually know what youre going to get here and that was exactly the case this time. Nice air con too (it was a hot 28 degrees+ outside!). We ordered pizzas, Bolognese, salad and chips and all the food was nice. If I had a gripe it was that they could have added a few more mushrooms (that I paid for) to the 5 pieces I got on my margarita with added mushrooms. Anyway, we couldn't quibble as we had limited time. Drinks were nice (Can recommend the Tutti Frutti cocktail and the house Rose) and the service was lovely from one waiter, a bit frosty for another but luckily we mostly had the friendly one. All in all, it did what we needed it to do and was super cool at the same time. Yes we would probably use this restaurant again for its convenience and standard food.

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Ali-Oh73 . 2024-08-05

MORE AT TripAdvisor

Great service from Gabriel And great food

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Joe Newton . 2024-08-04

MORE AT Google

Gabriel was fantastic! Really kind and great service. Will defo come back again

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Jordan Hamilton . 2024-08-04

MORE AT Google

Gabriel did a great job, really good service, would recommend the place to everyone:)

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Kinga Gawlik . 2024-08-04

MORE AT Google

Gabriel is very good Pizza very Nice Cheesburger very good

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Emilia Piszczek . 2024-08-03

MORE AT Google

We were served by Gabriel who was very attentive and helpful! Thank you!

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Harriet Allen . 2024-08-03

MORE AT Google

Gabriel is a wonderful helper. Bella Italia food is excellent, good atmosphere, helpful services. We will come back definitely.

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Ka NG . 2024-08-02

MORE AT Google

Would definitely dine here again very friendly staff and the food was excellent Thank you Gabriel!

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Arthur Alsop . 2024-07-31

MORE AT Google

Very friendly staff food was excellent very quick and easy service I would definitely dine here again Thank you very much Gabriel

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Jia Li Young . 2024-07-31

MORE AT Google

Thank you Fernando for a great service. Very friendly and helpful.

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Anastasia V . 2024-07-30

MORE AT Google

Lovely evening. Our waiter Fernando was polite, kind and made the experience even more special

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Rachel James . 2024-07-30

MORE AT Google

Gabriel and Ferdi were so kind and patient with my big party!

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Sasha Cohen . 2024-07-29

MORE AT Google

service was really good and waiters rlly nice especially fernando and gabriel

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Ruby Sorsky . 2024-07-29

MORE AT Google

Gabriel was great, excellent service

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Mili Alonso . 2024-07-29

MORE AT Google

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Recent observations have highlighted a troubling trend involving counterfeit Evian water, where pristine bottles are surreptitiously refilled with ordinary tap water. In a particularly illustrative case, a waiter confidently assumed that diners would overlook the glaring evidence of a broken seal, thereby accepting a bottle that presented itself as freshly opened. This deceptive tactic undermines the integrity of the dining experience and raises questions about the authenticity of the products served. To safeguard against such misleading practices, it is highly advisable for patrons to explicitly request the opportunity to open the sealed bottle themselves. By taking this precaution, consumers can ensure they are enjoying the genuine, high-quality hydration they expect, resulting in a more satisfying and trustworthy dining experience.