Bella Italia in Cambridge

The service was wonderful,. Met by a kind and caring host. We enjoyed our time here, would definitely recommend!

Never answer the phone. Called 20 times. Won’t be making a booking here.

The food came really quickly and was delicious. we were invited in with a warm welcome the server was absolutely amazing

The service was beautiful, was helped by a lovely waitress. The service was amazing, thank you!!

Food was lovely, staff were nice!

Service was so nice and friendly, food was amazing!

Lewis was amazing, great service

Served by Lewis. Very friendly and happy staff and great food! Definitely recommends

Very good service Very good food

Amazing customer service , great food , nice and quite interior

Lewis so friendly and helpful thanks very much :)

Had a super birthday lunch here. Very good value and lovely food. Friendly staff and great service

Horrible! Delivery took forever. I had ordered a dessert bundle of 2 desserts but was only delivered one.

Lovely food! Warm welcome! Left with a nice full stomach!

Great meal, Lewis was amazing !

Super friendly and attentive welcome from lewis

Very good, quick service and helpful Highly recommend

Great service from Lewis, would definitely come back !

Very quick service and good quality and would recommend for friends and family.

Great service, our server Lewis was really friendly. Great meal, great food, will be back!

Lewis was super friendly and helpful. Great lunch with twelve of us!

A different just eat collected our order

Nicely decorated space with a clean toilet. Service quite bad, we got the bill before dessert. The dirty plates remained on the table until dessert arrived. The taste of the food did not really resemble Italian food. Prices quite high. The gluten-free options are a plus, but we still wouldn't go back.

great food and service always !

Great service was on it at all points you lad brunette hair was great at serving me and my boyfriend had an amazing time x

always quick and good quality service, thank you very much! :)

Service was great, fast and servers were extremely nice

Great food and really nice waitress

Lewis James was our server for dinner today, his customer service was excellent and genuinely made certain that our experience was an enjoyable one. Would highly recommend

Staff are lovely and the service is quick. Any problems were solved straight away if any.

Staff are so nice and service is really good. Good on time

Great value. Friendly service. Clean tables.

This place has great and quick service.

Great food, good service. A place for family to eat.

Lovely atmosphere and food was fantastic. Waiters were very helpful and kind. Would definitely return

Great food and great staff for a good price. Would recommend!

was a lovely atmosphere very nice

Went here with my european friends because we were hongry. Food was pretty good. Nice atmosphere and the wait time wasnt that long. Only criticism is the table was a bit sticky but that is only minor.

Lovely food, fantastic waitress, great atmosphere.

We had a great time, the waitress was lovely and the place was clean

Lovely experience great service

Lovely staff, service was amazing! Welcomed with smiles and never left waiting :)

Forced to try this one since the one in the Grafton closed. Not the same. Doesn't have the same atmosphere. Service was poor and the food mediocre. Probably wouldn't return.

Such a nice experience, amazing food, and great comply from Heidi. Such a nice presence.

healthy food .. noisy atmosphere . so good with the kids!

Brilliant food and service!! Staff were extremely kind and welcoming, lovely atmosphere and felt well looked after. Would definitely come again.

Lovely food and fantastic atmosphere. Only down side was Aircon was in max so it was cold

A poor experience, 4 out of 6 starter plates taken away before we had all finished, main meals arrived while one was still finishing the starter

Lovely meal. Wonderful service from our waitress.

Staff were welcoming, accommodating and thoughtful. Brilliant server and manager. We'll definitely be back!

Amazing place to have excellent food with extremely friendly staff

Friendly staff, great atmosphere and excellent food

Food here is amazing, the staff are so friendly, lovely restaurant

Fantastic service from both server and manager.

Really friendly place to have some of the best food. Staff are very attentive and extremely friendly. Food was amazing

Excellent food, and great customer service

Reasonably priced, staff are friendly, food is delicious

We had a lovely waitress Sheena with great service. I had a starter and a main the starter was nicer than the main but that’s down to me!

Really friendly staff, great food

Lewis was very friendly yet professional and his attention to all our needs especially to me who has to eat gluten free food was just perfect!

Amazing customer service, good quality food, would recommend

AVOID Bella Italia's, they have employed a tactic where the "optional service charge" is automatically added to your bill and you have to ask for it to be taken off.

Lovely and quick service, lovely atmosphere and comfy seating

Ordered gluten free, food was fantastic! Service was fast with friendly staff.

Amazing food and service! 100% coming back! 🫶

Lovely spot for the summer and amazing service.

Great service and atmosphere, will be coming back often

Great service , Fair Price and value (food was Amazing quality and justifies Price) Portions of startes should be larger imo

amazing service and lovely food

Food was great and so were the servers, very friendly :3

Great atmosphere, quick service with lovley waiters !

amazing services ! so quick and efficient lovley waiters that served me !

Walked in and knew this was the spot, amazing waiters and waitresses. Atmosphere is nice a calm. Best spot for teens too. Lovely location right near the arcade and casino. Would recommend. Affordable too. Plus online you can find discounts for food and drink

Very attentive, and will to help

Amazing restaurant and the food and service is spectacular

Has a very nice Stella and the carbonara is to die for

The food was amazing! The pizza was amazing and overall the evening was fantastic. I highly recommend coming here!

Our server was Sheena, she gave really good recommendations and quick service! She was very nice and I will be coming back for the great food (which is decently priced) and service.

The worst experience I’ve ever had at any restaurant in my life. The service was awful even when the restaurant was virtually empty. Waited ages to be served and receive food/drinks. Got served the wrong thing. Waitress asked if we wanted dessert then never came back to us for over 20 minutes and still didn’t bring menus. Portion size of mains was tiny. Staff were unprofessional always chatting and inspecting each others mouths in the middle of the restaurant. Also we received an email telling us our reservation was cancelled when it hadn’t been. Waste of time and effort.

Amazing customer service and had a beautiful seat outside in the sun.

Loved it! Especially the drinks!

Steady flow when we arrived but our waitress, Shaunah, was amazing getting around her tables and still being attentive. The food was delicious and my little one was very happy with her meal, stating she was stuffed before dessert but couldn't resist the tempting ice cream cart. Will be going again.

Went to have a quick meal before going to the Cambridge junction. Food was so nice. Had the lentil ragu and the mushroom starter. All meals excellent. Service was great and really prompt and super friendly staff. Would definitely recommend. Hope to get a restaurant back in Colchester soon.

I went for lunch today (June 2024) with a very old (as in, close) friend. I had heard some very distressing news that morning and was quite emotional. I don't know if the staff knew this but our waiter (who I think was also the manager) gave us wonderful service, allowing us to sit for over three hours and take lots of time to order and eat our food. Then, quite by surprise, he said that the desserts were on the house! It was a lovely act of generosity and one that was very much appreciated, especially today.

great service and delicious food. A wonderful location for lunch with a friend.

I have dined in this place many times and service and food were great! My friends particularly enjoyed Gamberoni whilst I - Bolognaise and ribs. If you enjoy quiet environments, you should come here before 15-16 o’clock, after that it gets a bit more lively but still remains very comfortable.

It was amazing, drinks were good, liked the food, service and atmosphere.

This restaurant is situated in a leisure park concourse and is huge … but we were the only guests on the Thursday lunchtime when we visited. Our server was polite and friendly. The menu is large with all the Italian style dishes you might want. I chose beef/wine tagliatelle. It arrived quickly, pipping hot and was a fair portion. Strangely, the accompanying mushrooms in the sauce were all the stalks of close-cup mushrooms…the very bits most people don’t eat! It was tasty and satisfying. When the bill arrived I was surprised. Virtually £5 for a glass of draft soda. Best part of £20 for each plate of pasta. Although the food, drink and service was fine, it was very average, and not worth the premium price charged in my opinion.

Lovely staff! Friendly people. Service was great! Atmosphere was good. Went there with my dad for my birthday 🥳. It's not far from the Travelodge.

For a chain restaurant, in shopping arcade, next to a cinema, this restaurant is more than just surprisingly good. I’ve always had good experiences here, in respect of both food and service. What’s surprising is that most of the dishes are made with fresh ingredients, and are prepared with some care and skill. Moreover, they are tasty and satisfying. It would be easy to pass over somewhere like this, but I recommend you don’t. It’s perfect for a pre-movie dinner, and you will be happy with the result.

Absolutely fantastic atmosphere at bella Italia cambridge leisure! The food was incredibly delicious, didn't have to wait long although they were busy so clearly very well organised, and the staff were so friendly and also helpful! A special mention to Lewis!!! We ordered a gorgeous bottle of white Chilean sauvignon blanc, and asked Lewis if we could buy it locally? He went out of his way to find and tell us where we could buy it and also where it was best priced! Excellent service, gorgeous location, delicious food and a very enjoyable time would highly recommend especially for the price too!

My very fussy-eater ten year old son says, "It was the BEST pizza I EVER tasted, and you don't need to wait over 10 minutes!!If I could I would rate it a 99999999999999 star but sadly it doesn't go that high😭, BEST PIZZA EVER would recommend, you WILL enjoy this AMAZING pizza.😃😃😃😃😃😃😃😃😃😃😃😃😃😃" Staff were very attentive and listened carefully to my son's requirements for his pizza, and it arrived exactly as he wanted. We were quite a high maintenance party as we were in a rush to eat before our movie, and my husband is gluten and dairy intolerant, as well as my very particular ten year old! The restaurant was fairly quiet. Staff looked after us very well and packed up any food we didn't have time to eat so we could take it with us. AMAZING PIZZA 🍕!!!!!

I had a wonderful time. My waitress (Hanna) was really kind and preppy, she had a flare in her step.

Very fun with me and my friends I loved the food ate it in a second so yum Hanna was a GREAT! Server

delicious food, nice staff especially Hanna so nice and caring, absolutely scrumptious

the waiters were very sassy and did not treat us well ,i would also like to mention they assumed we were going to pay the 8 pound service charge, when we told them our friend has a chocolate allergy they took the MICK out of her belittling her and saying as i quote ‘there’s no chocolate in pasta and pizza you dumb teenage’

Lewis is legend - give him a pay rise

So good so yummy I was so hungry now I’m not anymore I’m so full up, the male waiter was so kind and tall

Lewis was a delight of a waiter and was very attentive to our needs, servicing us as much as possible

really fast food servers so nice