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2.5

Based on 162 opinions finded in 1 websites

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Nº 6136 in 7028 in City of London, Westminster

CUSTOMERS TALK ABOUT DISHES WITH..chicken
Score
OpinionsNoteTripAdvisor1622.5

comment_iconOpinions

Local agradável, comida boa, preço justo. Visitamos em Agosto de 2023. Fomos muito bem atendidos pelo Sanjay.

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Richard M . 2023-08-11

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Very good pub/bar in the middle of busy station. Clean and tidy and the service from Sanjay was great. A welcome break from the station chaos.

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James R . 2023-08-11

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The only thing better than the first beer of the holiday is Sanjay’s immaculate service. Flawless from start to finish. Home is where the heart is? No; home is where Sanjay is.

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Fin T . 2023-08-11

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Is there anything thing Sanjay can’t do? He’s a great barman. He makes a fab Aperol Spritz. And he made the start of our holiday one to remember! Thank you Sanjay :)

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Leila H . 2023-08-11

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Great place for a beer while you wait for your train, friendly and amazing service, specially from Arpita thank you

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kyle m . 2023-08-11

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Great service by bar staff there. They are all great, very friendly, easy going and knowledgeable. Especially Sanjay!!

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Victoria H . 2023-08-10

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Clean, bright and not too noisy for a Saturday evening. For a pub inside a train station it’s priced less than I would expect. I had a Caesar salad that was simple but tasty and exactly what I needed. Staff were all friendly and polite. House red wine was better than I’ve had at a lot of other pubs and again was well priced.

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breakbeat . 2023-08-05

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Just came in here for an hour before catching a train. Nice little pub with some seating on the concourse. Service was fine and the food was good and arrived promptly. I love railway station bars, and this is worth a visit.

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daveinkent44 . 2023-07-24

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Very nice and friendly staff! Robert was kind and very helpful! Good value for meal. Fast service and enough choice for all. Went twice as it was handy for where we were staying! I am satisfied with the service highly recommended!

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Vacation47658143718 . 2023-07-21

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Great spot to stop by before heading home, friendly staff in particularly Robert, he was very helpful.

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tommP2224SA . 2023-07-21

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This place was great! The waiter was so nice and helpful. Food came super quick just in time for our train. I even asked if I could buy the beer glass off of them (Beavertown Bones) and he showed me the link in Amazon where I could order it.

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madelines523 . 2023-07-15

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this was a great place! food and service was great! i got a burger and it hit the spot!!! staff was so nice.

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Rachael S . 2023-07-15

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We came her before going to see wicked which is literally across the road. I wasn’t in the mood of a burger so got the snacks 3 for £10. The teriyaki chicken wings were really tasty. The meatballs weren’t great and the cauliflower wings had been heated from frozen so crispy on the outside cold and wet on the inside. Not a good lunch for me I’m afraid .

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SandM582 . 2023-04-02

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Only stayed for one. The toilets were a disgrace. Old sick all over them. Urinals overflowing and blocked with hundreds of cigarette buts. If they can’t keep the toilets clean what else is wrong. Left after one drink.

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missgavin . 2023-04-01

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It didn't start well when they told me they didn't have any veggie sausages, rather an issue when the only meal served, really, is an all day breakfast. But, hey, that sort of thing happens, I'm not running them down just for that. Then I asked if they had mustard. No, they didn't, I was told in a manner that suggested I'd just asked the stupidest question ever. They just didn't. All they serve is breakfast and they don't carry mustard. When breakfast arrived more than half the plate was a piece of toast. And I do mean *a* piece of toast. The hand drier in the toilet doesn't work. And - and this is incredible in this day and age - the emergency pull in the toilet hangs a couple of inches from the ceiling, so you have to be able to reach about six foot to pull it. So what if you're collapsed on the floor? Mind, that's probably academic as a wheelchair user would have negotiate what isn't a step as such, but is a change of level, Staff who don't care providing an offering of half measures that is poorly maintained. The other pub in Victoria is a Spoons, and I, like many others, am avoiding Spoons. This should be a golden opportunity for the Beer House. But they so utterly don't care that the whole experience of being there just feels like a deliberate insult.

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920garetha . 2022-12-23

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Disappointing. Arrived at 18.00 midweek to meet a client (who suggested the venue based on convenience rather than experience). Limited choice of beers that night (and nearly £6 a pint), very limited choice of malt whisky (one expects better in London) and no food available...

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macnamarajl . 2022-10-03

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Uma boa opção para quem passa pela Estação Vitoria. Bebi e comi. Presença de boas opções de cerveja e pratos...

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Magerbio . 2022-08-28

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I went to this station pub and all I can say is… Amazing service and super helpful staff especially Niko… They went above and beyond to provide the best customer service to our group. HIGHLY RECOMMENDED!!!

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veekesh_b . 2022-08-01

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Appena arrivati a Londra. Locale ben curato, abbiamo preso 2 panini con il bacon buoni peccato il bacon che sembrava...

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va_ne_1956 . 2022-05-11

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Its very convent, can relax and eat or have a beer whilst observing the train times. Perfect location. Beers are nice and the manager and staff are very welcoming and friendly.

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danielmL9939QD . 2022-03-22

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Great place! The staff was lovely, recommended us nice burger deal for a really good price with pint of beer. Quick service, tasty food 🍔 5 stars ✨

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627katekate1971 . 2022-01-28

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I honestly don’t know where to start! They got the order wrong 3 times (This was just taking the order) then asked us to go back down to pay £4.40 for 4 slices of bread to go with the fish and chips (they then said...

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Stephanie R . 2022-01-17

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Had I read the universally critical reports on Trip Advisor ahead of my unplanned visit, I might have given this pub with food a wide berth! However on a quiet Monday lunchtime, I had 50 mis to wait for my next train to Kent and...

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Brian M . 2021-11-22

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Better off getting a take away can or bottle from M&S (looking on to the station concourse, left after McDonalds) Payment card after card declined yet staff insistent it was the customers' fault, despite every customer then being able to get cash out from the...

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KittyChumley . 2021-10-20

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We were going to the theatre and decided to have something here to eat before the show, and it looked okay from the outside. Bad decision! The staff were too busy emptying boxes in the main bar area while people waited at the bar for...

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beentherepeeps . 2020-02-07

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No beer, just nasty fizzy lager, no apology, no suggestion of changing the barrel. Horrible toilet grossly over priced coke I would not go here ever again, nor recommend that anyone else ever uses this horrible place

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OldmanPaul . 2020-01-25

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Breakfast so bad that if it was 10 pound cheaper it would still be too much. One member of staff trying to force more on you like a used car salesman the other hadn't a notion what she was doing. Breakfast came with a wrong...

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dannywZ5815EN . 2020-01-07

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Popped in for a drink to pass the time. Oh my god - wish I hadn’t! One particular staff member was rude to customers, refused to make a cocktail because she couldn’t be bothered to open a bottle of Prosecco and shouted at a co-worker

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Nige-70 . 2019-12-23

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Prime position, poor value, lousy club sandwich, uninterested staff toilets out of order. Need to get a grip on everything. Whoever is responsible as manager (dont blame the staff) needs training. Do not visit unless it has had a facelift and the staff smile when...

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Henry C . 2019-12-12

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Took my sister for a drink before a show and ordered two drinks. Took forever to make pre-mixed cocktails which were presented in a broken glass after staff stopped our order to serve others. Tables were dirty and staff made me feel unwelcome. Also didnt...

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naomisings . 2019-11-30

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We stopped off after a theatre trip before travelling home and regretted it. Very over priced for a couple of small burger meals that was worse than Burger King and cost £30! Grumpy chef who didn't apologise for an error on one of the meals....

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julierV1218JF . 2019-11-28

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Piece of arrogant, inexperienced, rude filth. In her own words "There's no manager I don't have to serve you".

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Baileys1975 . 2019-10-12

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Popped in here for a drink and snack before attending a matinee at the theatre opposite. On ordering drinks we were discussing the menu between us and a member of staff shouted over that no breakfasts were available. We also suggested sitting upstairs as all...

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Kim W . 2019-10-09

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Friendly bar staff providing good service. Menu is rather limited however one of the only places you can sit inside within London Victoria so that’s a plus point. Also has USB charging ports and for London, the prices are reasonable. I had nachos. Far from...

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V5916BRrichardh . 2019-10-08

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Four of us had a pre theatre lunch. It was terrible. No working toilets, expensive, service was lethargic at best and our table was grubby. The club sandwich needed a magnifying glass for the chicken and bacon, the chips were awful - and we all...

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Beamer S . 2019-09-28

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Ordered 2 chicken & bacon club sandwiches. This is what we got ....don’t know where the chicken is. The server refunded our 22 pounds when we sent the sandwiches back. Our son ordered the beer burger and said it was “good”. But then again ,...

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kjwilliams3714 . 2019-08-12

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I have been to this pub a few times as I travel most weekends to visit my mum and stop here for a drink. But as what a lot of people have said it is highly overpriced and is getting even more expensive, £6.39 for...

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Laura F . 2019-07-29

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The pub is in the train station so you expect it to be a little more. 6.20 for a pint is just stupid though. Prices should be made clearer. Lines were also dirty when I went so the drink was disgusting. Pro tip. Just go...

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edjlloyd . 2019-07-19

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Went in top ask for two quick coffees at 11 and the bartender, instead of saying, "Certainly, what kind would you like?" decides to be argumentative: "You need to be specific." My host said, "Capuccino" and the bartender replied - "There, that's not coffee. That's...

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daysbrook . 2019-07-17

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I had a meeting with a client here, ordered the chicken club sandwich and as you'll see from the photo in terms of "chicken" I had a quarter breast of chicken at the most. When i complained i was told that they had a GP...

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Jacob H . 2019-07-05

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Très bon repars, assiette copieuse, bon rapport qualité/prix. L’ambiance est calme et les employés très serviables. Je recommande ce restaurant.

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475margauxr . 2019-06-18

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Enjoyable nachos, quick service and a place to sit x husband shocked at price of his shandy which I said we in London x

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391julied . 2019-05-31

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Three stars possibly a bit generous but The Beer house is at least in a convenient location within Victoria Station and there is a fair bit of seating inside. Service fairly quick and not too bad a selection of beers, however a premium larger will...

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Nos6 . 2019-05-15

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Stopped in for a coffee whilst passing through the station. Andrea who I presume is the manager was extremely rude and seemed disgusted by the idea of serving us. Zero manners, obnoxious and no respect for her staff or any customer. Andrea - if you...

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aus291223 . 2019-04-21

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Another visit to The Beer House and as usual over the past year things DoNot Improve. The toilets upstairs have been out of order for over a year. The disabled is used by everyone .Not a problem if it was kept clean . Strong Urine...

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Valerie S . 2019-04-12

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Great fish and chips and pints. Friendly. You wouldn’t think it was attached to Victoria station. Booths inside or high table in a corner of Victoria Station where you can people watch.

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jimv633 . 2019-03-20

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What a dreadful place. A beer and a lager came to £10.50. Served by a woman who found the whole experience of dealing with a customer too much trouble. She could not even be bothered to say please or thank you. No toilets working, had...

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sstarzing . 2019-03-05

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Nice atmosphere, convenient to both the station and local theater venues, would recommend as the preferred choice around Victoria Station

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Brian M . 2018-12-18

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A small burger and small portion of chips cost £14.99 and a pint of coke is £3.50. Weren’t even nice food

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lwearnshaw . 2018-11-30

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Awful breakfast. Asked for bread instead of toast with my sausage sandwich, was told that’s just how it’s served. They wanted to charge me £1.99 extra for two slices of bread!!! My friends potatoes rostis were icy in the middle. And the bar woman was...

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louknight123 . 2018-11-25

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Cold baked beans, cold fatty flacid bacon, cheap sausage and super-undercooked egg (so raw I could not eat it) very small portion, all for the grand sum of £7.99...... I try to support the independents, but please, serve something worthy of support.

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Su K . 2018-11-25

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Frequented here initially to use the toilets as the stations were a little off putting. I decided to stay for a drink as I was early for my train. The building is lovely and the sun was shining brightly in the beautiful glass roof. Yes,...

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CheekyKB . 2018-11-02

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If you have to kill time waiting for a train just Pop out the station and go left or right to find a better pub do not waste your money in here.. total rip off prices

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Passport09971269586 . 2018-10-29

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Always loved this pub as a starting point before hitting the rest of Manchester. But paying £15 for 2 pints and 2 packets of crisp is a bit steep for me

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Jennie M . 2018-10-20

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Food expensive and very poor. The place is boiling hot but can not ever be turned down (apparently!!) I would never return, its far more depressing than Victoria Station itself. Do yourself a favour and avoid.

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Peter K . 2018-10-20

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Ci siamo fermati in questo pub dopo una giornata di camminate intense nella città. Una birra media di voleva proprio....

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jess12668887_ . 2018-10-12

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But I was disappointed. Now i may be a country girl who's not used to London but 'traditional fish and chips' was barely a meal. I paid just over £15 for a coke and my fish and chips, which consisted of a literal handful of...

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KTakaCET . 2018-09-11

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Food was ok not great, had a very large piece of onion in my burger which I am glad I opened to put my sauce in. Staff seemed friendly. The toilet was dreadful no soap and a broken toilet seat. I would not go here...

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Kayleigh H . 2018-07-26

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Overpriced for what you get. Do not go for the chicken and bacon club sandwich, the portion of the chicken is less than half the size of the sandwich! When I complained about this I was told this is the portion size and that’s that!...

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Vicky V . 2018-07-21

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Quick breakfast, really expensive, 2 pounds for 2 slices of bread!!! The staff in a serious bad mood, something scary if you think was only 10:30 in the morning. Not happy at all. I was cleaning my mouth with the only napkin available and the...

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ChilenoUK . 2018-07-20

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Popped in as I and some friends were passing. Place was not too busy considering its location and the World Cup was on the tv. Staff were rude. Very rude. Had no interest in serving and had bad attitudes. You daren't ask for anything for...

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Chippa3 . 2018-07-10

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Called in for a quick beer. Standard beers unavailable. Asked for an alternative IPA & charged £6.95 for a pint! Questioned, barmaid advised cost & walked off. Rude & expensive. Repeat custom now lost!

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Darren D . 2018-06-07

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Abbiamo pranzato in questo locale molto carino, menù non molto vasto, cibo tipico e buono, una pecca è il bagno.....

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Incamilla . 2018-05-18

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not a bad boozer had a few in there while waiting for a train quite busy and relaxed surroundings wouls go back if i was there again

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tony_brown08 . 2018-04-25

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Came here to meet some friends. Had amazing service by 2 smiling ladies. Burger was a proper beef. Awsome!! The young cook then came to have a chat. Lovely place!!

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Aneta Ž . 2018-04-02

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Decent food & ambience. People on next table friendlier than staff !! Perfunctory service considering they're between 2 theatres....much room for customer service improvements.

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John L . 2018-03-29

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zum Zeit totschlagen aber okay ! Leider mit dem typischen Bahnhofsflair - für gemütlichere und bessere Pubs sollte man Victoria...

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DARK_GALAMB . 2018-03-12

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This pub is not anything it used to be; no character! Very expensive beer; pint & half £9.50! Not justified. Service was fine.

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Heidi L . 2018-01-26

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Average both in service and quality. We got a burger and - of course- a beer. So. If you are waiting for a train , it’s ok. Otherwise find another place

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sudor123 . 2018-01-06

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Had a night in london and when we came out of the hotel nipped across the road for a breakfast and a beer before we headed home. Had a nice breakfast here, was a little on the pricey side but not as bad as some....

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Sharky316 . 2017-12-15

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The beer is the only thing you would visit this place for. And why you would instead of one of the many local pubs is beyond me........i was jet lagged is my excuse:-). The food was terrible and overpriced. You have been warned.

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Papawayno . 2017-12-02

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4 drinks and a bag of crisps for £26 - was so shocked! Shame it's not more reasonably priced as would have stayed for another

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ly82 . 2017-10-22

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We stopped here while waiting for our train and had a pint, for myself, and my wife had a capuchino, which she enjoyed thoroughly! Just a small place as you'd expect in the middle of a train station, but decent beer all the same

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ronb712 . 2017-10-10

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Called in after been in the arena for quick drink stayed for two my husband pint tasted metallic a bit strange so took it back the lad behind the bar tasted it and agreed gave his money back ✅so we ordered another round of drinks...

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JebB834 . 2017-10-01

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Went there for a swift half before catching train home on Friday. There are supposedly three draft beers but all three labels on the handles were turned round and none were available. Had a half pint of Schiehallion lager instead and was shocked to find...

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peterg67 . 2017-10-01

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Over priced beer, bar tender that have no idea what they are doing or knowledge of the beer they sell, menus on all the tables but not serving food at 5:00 pm on a Friday. I downed my beer and went to McDonald's nearby. This...

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Catastrophic37 . 2017-09-29

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Ordered a dry white wine and a pint. Barman first offered me a sweet wine then a red. Then forgot my beer order, and then tried to pour me another. Cost: £12.45 ☹️. Barman even tried to overcharge me by giving wrong change. To add...

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Darren197104 . 2017-09-21

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£3.30 for half a pint... need I say more. I'm a Londoner but this takes the Micky. There are other options and I'd recommend you go elsewhere in spitting distance. Won't be coming back.

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MusicMan2001 . 2017-09-10

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Have been to The Beer House twice, once for breakfast and once for dinner. Can't fault staff attitude and very excellent service. Food was top notch. Very short wait for food. Top marks.

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opotikimoondog . 2017-09-09

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Absolutely disgusting! Visited here today for the first time, plastic glass's for all drinks even though they had plenty of actual glass's. Ladies toilets were disgusting, toilet paper and rubbish on the floor, only 1 of the 2 toilets locked and the sanitary bin was...

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Jeanie S . 2017-09-02

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I use the Beer house Victoria at least twice a month .I have a Radar key and mobility problems .On 26 the August I arranged to meet friends and after a while needed the loo. The disabled was out of order so I said I...

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Val S . 2017-08-12

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What a grubby unpleasant place this was. Needs must as food was needed and this was next to our platform. Ordered our food and a couple of drinks - orange juice to be precise. OJ was £2.40 or £2.60 on the tattered and stained menu...

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wafKent . 2017-07-25

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It was unbelievable how many things this place got wrong. Double placed 1 order, recieved another wrong order, took a long time to give a refund after requesting 4 times. Food was even really poor, overpriced and in a small portion. Just confused by it...

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Dav I . 2017-05-06

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We called into The Beer House for tea prior to a concert. Quite a limited menu so we had the beer burger and chips. Whilst waiting for meal we heard the next table complain that the chips were rubbish. Burger was ok but the chips...

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Stephen P . 2017-05-04

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Called in here for a quick drink with the wife & kids while we were waiting for a concert to start. Nice little bar, if we had time would have eaten here.

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adamrH957RS . 2017-04-28

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Called in for a quick pint on the way back home after a long trip. The emphasis on good beer and its location within the station attracted me in - I was thinking of similar successful pubs in Stalybridge & Sheffield to name but two....

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Eric S . 2017-04-28

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Popped in here for a drink with my girlfriend whilst we waited for our train back. It was clean, warm and well presented. It was fairly quiet and there wasn't a queue at all

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p40ulw . 2017-04-20

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Vowed in 2013 never to set foot in here again but I decided to give it another go on my way to the Arena for Mrs Browns Boys Good Mourning Show. The main reason I was tempted was that the bar had been done up...

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Corky1963 . 2017-04-19

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busy busy full credit to the one person running the bar on saturday !! this lass needed a medal the que was nearly outside took in her stride polite an friendly good pint and good company food was dam good too well done could have...

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mikelefox . 2017-04-18

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Overpriced and under resourced. Queue time for a drink was ridiculous. Would be good if there was some competition so they could have an incentive to improve. Sadly they have a captive audience. Although you would think given that people's time is more limited at...

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UkPeteD . 2017-04-05

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Beautiful environment for a railway station bar A bit pricey but the BBQ chicken pizza was lovely. Service was friendly. I'll definitely be back

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Barmama1 . 2017-04-04

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If this is an improvement goodness knows what it was like before!! Purchased two drinks with my husband and then wanted to use the ladies lavatory. Rightly so needed a code to enter toilet. Barman denied serving us and wasn't keen to give me code....

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Lesley C . 2017-04-03

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As an avid rail traveller, I absolutely love station pubs. They normally have a great feel about them, have a great atmosphere and are in really great buildings. This only ticks the building box. It does not have a great atmosphere, is really expensive and...

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daveinkent44 . 2017-01-28

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Enjoyable interlude as I waited for my train. Just popped in for a drink so I didn't try the food. Fair range of beers and decent service. Place was clean and drinks averagely priced for London.

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daveinkent44 . 2017-01-28

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I was waiting for a tram and needed the toilet, as you do. Unfortunately the station toilet was out of service and a guard told me to pop into Beer House and use theirs, they shouldn't mind. I walked in and headed for the toilet...

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Mark W . 2017-01-22

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Very handy for Victoria station, but a bit souless. Drinks are expensive and not too great a choice of beers. The building itself is fantastic, keeping a lot of its origional features. OK for a quick drink, but nothing special

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ARKAYESS . 2017-01-22

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Called in at lunchtime to ask if dog friendly- said yes that's fine as long as well behaved and on a lead- called in later that day with dog and after ordering two beers costing £9.60 got told dogs where not allowed and I would...

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elgregg0 . 2017-01-17

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We came toe Victoria to see a show at the Apollo, my boyfriend and I wanted somewhere to eat and decided to come here. First of all the music was so loud you couldnt here a thing, then the toilets were blocked, and as a...

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anneris2017 . 2017-01-15

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Come B&K its really not that hard ,far too expensive for a beer on the run ,and come on the choice you can get in Manchester now your way behind. The souless atmosphere will not have you dropping in. You have a captive audience the...

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John W . 2017-01-05

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I thought I had bought a share in the company when I got 3 drinks. I questioned the staff and they were rude and did not really want to help.

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Mike_mozza_morris . 2016-12-30

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4 Opinions

location-iconOxford Circus 46 Eastcastle Street, London W1W 8DX England
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Popped for a snack. Chocolate sworl slightly stale bought a tin of coke no offer of a class by staff member. Lots of staff looking busy but not achieving a huge amount

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2.5

4 Opinions

location-icon6 Gerrard Street West End, London W1D 5PG England
Chinese
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The food is not bad but the service is horrible. The waiter accidentally split a lot of soy sauce on my jacket when taking the dishes away and when we called him back he said we did it ourselves!! He was rude and arrogant. There are plenty of similar restaurants on the same street, better try some of the others!

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2.5

18 Opinions

location-icon139 North Circular Road
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I don't usually leave reviews unless very disappointed or was a really positive experience worth leaving. Well this beyond words I think was in drive through approx 5pm today bought a single big mac burger and crispy mc chicken meal I noticed a brown substance gently stuck between both boxes of burgers*** upon investigation to me it appears to be human feces Yuk *** {Never would I go here again}Errrr They also gave me the tile receipt of the car ahead.