Based on 161 opinions finded in 1 websites
Based on 161 opinions finded in 1 websites
Nº 1097 in 2648 in Liverpool
Opinions
First visit and it was absolutely fantastic, great food great service and good price. The waiter was lovely ( sorry no name) and he treated the trick and treaters really lovely and friendly. Highly recommended.
Colin Howarth . 2024-10-31
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Good steakhouse,few nice drinks on the menu. Meals are good thanks for lovely evening
Sarah Barnes . 2024-10-14
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Roast dinners are amazing, and very reasonable
Jo Vine . 2024-10-14
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3rd time eating here last 2 were amazing this time we waited over an hour for our starters of rockhard meat balls then our 'medium' steaks finaly came out cremated with clearly half cooked chips. We'd waited that long i didnt have time to send it back as we had something else booked which was paid for so rushed our food and left but the steak was honestly terrible. The couple behind us arrived before us and only got there food just before we left so they waited even longer. This is ran by the same owners of istanbul on the same road we left there last time after 1 hour 40 mins without even a starter on NYE ruining our night then aswel so obviously somethings wrong with the running of both restaraunts. Ive bigged this place up to everyone including my girlfriend whos birthday we were celebrating as my favourite restaraunt but unfortunately we wont be back again.
Michael Casey . 2024-09-30
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Just home from Bavette. Let me start with the waiting time, starters one hour, main course a further hour and 10 mts, after asking waiter's how much longer? We didn't bother ordering pudding for the 7 of us. We tried a few times to order drinks but the waiters were too busy serving the front tables, we were seated on the table in the right corner by the kitchen. We arrived on time for my birthday meal at 5 30 left at 8 20. Very disappointing.
Audrey Sandales . 2024-09-28
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Love this place food, service, atmosphere and staff are fabulous big shout out to Serhat ! Thank you Jo & Kenny x
Joanne Rudkin . 2024-08-30
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Excellent burgers and steaks for a reasonable price. The atmosphere depends on the day, it can get noisy with some guests but food and service are very good
Joel Ginies . 2024-08-17
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Food was excellent. Couldn't fault the service. Staff were friendly. Atmosphere and decor were excellent also. Definitely go again and recommend.
the british child . 2024-08-07
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A lovely, clean looking place with exceptional staff and amazing food. Would 100% recommend, it is so worth the prices and we will definitely be back.
Mary McDonald . 2024-08-04
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Last night was my second time eating at Bavette. Steak was cooked to perfection. Great 2 course deal 👍🏽 looking forward to coming back again soon.
Jennifer Paes . 2024-07-25
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Visited yesterday and had the Sunday lunch it was absolutely delicious. I had chicken and my husband had beef both where cooked to perfection. Food was brought to the table piping hot and so tasty great portion size too. All of the staff where very friendly and we where made to feel very welcome. Highly recommend thanks guys 😊
Linzistevo Stephens . 2024-07-22
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Fab little place, amazing steaks and great service
Issy Angel . 2024-07-20
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Had my son’s 18th birthday meal here. 50 of us and no complaints. Food was beautiful, service was great, every one of us had a lovely night. They couldn’t do enough for us. We will definitely be returning
Gemma Malone . 2024-07-10
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It was a wednesday so it was quite, but very pleasant atmosphere & the staff were very polite & service excellent 👌 Food delicious! Definitely go back. 👍
David Embleton . 2024-06-25
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Food was amazing. Really good value for money. Service great, friendly and quick to get our drinks and order.
h mather . 2024-06-14
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Loved this restaurant. First visit for me & my family . Would visit again . I would visit again .
Susan Walsh . 2024-06-13
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Great food kind staff good environment
Eric Leung . 2024-06-11
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Sunday Lunch was amazing thank you Serhat and your team for looking after us !
Steve . 2024-06-09
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We didn’t book but thankfully they fitted us in. Lovely food, attentive and friendly staff. We’ve been before and will definitely visit again.
Jill McGregor . 2024-06-08
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Lovely night with lovely food. We really appreciated the birthday treats.
Carmel Traynor . 2024-06-08
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Love love it here. Staff are welcoming and food it top notch
Loze Kar . 2024-05-29
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The waiter Sherat has a very high standard of service. He is always kind and responsive. The quality of the food is fantastic. Lovely environment, great decor. All staff are professional. Great place all round.
John Smith . 2024-05-25
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Beautiful restaurant. fabulous service and most of all amazing food. Steak cooked perfectly meatballs and chicken wings starters are massive will definitely be going again
pepsi max . 2024-05-23
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Room for improvement - Family of 4 ordering starters and mains. We were impressed upon arrival, decor was great and the atmosphere was lively. Food was well cook and tasted good but an over powering taste of oregano on everything was off putting. The real disappointment was the service, we eventually left the restaurant after 3 hours. My opinion is that is a really long time to wait for 4 starters and 4 mains. Floor manager does far too much, he carry's out the live show cooking and is the bar man. It will be a long time before we decide to go back
Double D . 2024-05-13
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Really lovely Sunday Roast dinner. Gorgeous surroundings, nice wine, great food, attentive service. Can recommend.
Pamela Ireland . 2024-04-21
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Went on Sunday 17th for a late mothers day meal, first time at this restaurant found it excellent,the food the service and the restaurant Deco were all excellent,as you walk in you can see the cuts of steaks in a fridge ,and they DON'T put a service charge on your bill which is a pet hate of mine even though i know its optional to pay. definitely be returning and as I'm a taxi driver will be highly recommending Bavette to my customers.
Paul Crowder . 2024-03-19
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Lovely Sunday Lunch very filling.
Joanne Stanton . 2024-02-25
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Fantastic food and staff , highly recommended very very reasonable prices as well. 4 of us had roast dinners and my and my son had fillet minion 👌🏻
Paul Raynard . 2024-02-11
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We really enjoyed the whole experience. The service is very warm and attentive, the atmosphere is really relaxed, very comfortable seating and environment, and the food was delicious and generously portioned. Thank you for a lovely evening 🙂
Helena Leech . 2024-02-07
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Absolutely incredible service food was absolutely outstanding. Manager was attentive and all staff were friendly and very very accommodating. Couldn’t recommend it more absolutely amazing x
Toni Speakman . 2024-01-26
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Went for a meal with a few friends and was absolutely amazing service and amazing food would defo come back
Sophie Smyth . 2024-01-26
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Food was amazing. Nice atmosphere & best steak ever.
Vickie Hughes . 2024-01-22
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Lovely Sunday Roast at Bavette yesterday,I had beef & Neil had Rib of Beef both dishes melted in the mouth.,definitely would recommend & reasonably priced .Taz looked after us & all the staff were very attentive
Christine Clegg . 2024-01-08
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My husband and I took my mother for lunch here today, the most unwelcome I’ve ever felt in a restaurant, no customer service at all! The one person working spent the whole time leaning in the bar on their phone. Considering how cold it is outside, you would expect some heating on, had to wear our coats throughout the meal. We had to request a drink, after being ignored, starters came, calamari stale and freezing! Goats cheese cold, one tiny piece of octopus, cold and overcooked, warm bread? Cold with cold oil and full of oregano, inedible. Cheapest cuts of steak, chewy and horrible, no flavour, chips and sauces cold. Over an hour, not to be asked if we would like another drink or how the food was, sat waiting for plates to be taken from starters for over 15 minutes. £153 for one of the worst meals and dining experiences possible, terrible food and non existent service! Disgrace and considering we were the only customers unbelievable!! So disappointed
Andrea Leader . 2024-01-07
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Lovely Xmas dinner today 25th dec 2013 , food exellent , service exellent , will return next Xmas
Frances Burns . 2023-12-25
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Amazing roast dinner will definitely go again,
Kathryn Rice . 2023-12-17
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Bavette is one of our favourite restaurants! Especially for steak and lamb chops! The food is always fresh! The staff are so friendly, and the place its self is lovely, light and airy. The Sunday lunches are really good too Definitely recommend it.
Ann Cooper . 2023-11-11
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Really good service and awesome food!!
Armando Dragan . 2023-11-04
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went to bavette saturday afternoon werent disappointed food was lovely, really good menu ,staff really nice highly recommend a visit
Paul Fox . 2023-11-04
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We've been a few times now usually for the burger meals.. probably the best we've tasted... we'll try the roast dinner next time.
Maureen Seagreaves . 2023-10-30
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Fabulous food ,great service xxxx
Jan Stewart . 2023-10-29
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Love a Sunday lunch here at Bavette The meat is always beautiful and plenty off it. Staff are friendly and helpful. It’s the best priced and highest quality Sunday Lunch in Liverpool. Lovely relaxed atmosphere too. I also like Bavette as the building is easily accessible with no steps and a spacious accessible wc
Clare Williamson . 2023-10-15
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Visited for a roast dinner as a family of four 08/10. Recommended. Chicken and beef really good quality. Only downside some of the veg tasted as if it was cooked from frozen, and quite hard. Service was really good. Drinks prices are too expensive, £7.45 a pint of Guinness and a glass of wine £8 is extortionate. Groupons when available are also very good value as steaks as to be expected are good quality. It's nice inside but a shame on the two occasions I've visited at different times or when I've driven past it's always fairly empty.
LIAM PATTON . 2023-10-15
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One of if not the best steak places I have been to. I would highly recommend it , and we will be back
David Murphy . 2023-10-14
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My husband Took our little girl here tonight for a treat got ripped of after looking at his bill they charged me £8 for 2 fried eggs absolutely disgusting behaviour
Laina Foott . 2023-10-10
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There is a “goodbye” from one of the staff members to a driver because he didn't obey rules such as “Shut up and do your job”. When the driver replies in the same way he did, he becomes a street fighter! The community drivers have been communicating about the incident, and they are aware of this restaurant!
Gheorghe Patean . 2023-10-03
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After reading such great reviews we chose this place for my husbands 60th birthday only to be disappointed 😔 the cocktails we had were like a child’s slush drink with so much crushed ice that you couldn’t get it through a straw and it was too cold to drink from the glass. We left around £40 worth of drinks on the table. My starter of octopus was served with small hard potatoes so yet again that was left. My daughters calamari was so dry it was like eating cheerio’s. Then my £30 fillet steak which I asked for medium/well done came bleeding on my plate. They took it away to finish cooking it and when it came back it was like a brick. More money wasted and me left hungry. The only compensation I received was (supposedly) a complimentary Margarita which was again just a glass of crushed ice impossible to drink. Safe to say we won’t be returning 😢
Jo Martin . 2023-09-17
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Warning - the manageress has absolutely no manners, our food came out wrong after she took the order, another waiter kindly sorted out the issue. I was going to split the £7.00 service charge, but she just laid into me at the till with no respect and a terrible attitude, we are the customer - do you realise that? Very poor customer service skills, really no idea how to be courteous...
Steve Pownall . 2023-09-02
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When in around 7pm for the 2 course deal, didn't expect it to be so nice 😋 the steak was perfectly cooked 👏 service was very professional by young very well mannered lads ..well done we will definitely be back xxx and thank you so much for following us to return my glasses xx. You really exceeded customer expectations 💯👏👏
donna evans . 2023-08-10
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Best steak iv had in Liverpool, Odessa looked after us and was very professional, food was delivered very quick and have been twice now in the past week. Have also booked for Christmas!! Will be back Very soon!! Don’t have a picture of the steak but I have of the starter and pudding!!
Adam Cliffe . 2023-08-08
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Honestly, we were extremely disappointed. I'd like to start off by saying the waiting staff were fantastic, friendly and well presented, we couldn't fault them at all. The starters we had were the beef sushi, 4 tiny balls of rice with one layer of beef wrapped around them for £11, my girlfriend had a very salty ham crochet which wasn't bad but over salted by a country mile, it was her birthday so we decided to get the fillet mignon (medium rare) the menu said table show with it, what came out was honestly a pathetic sliced beef style very thin cuts on a slice of bread no table side show and for £40 each. She sent hers back as it was well done and tiny I'd unfortunately eaten half of mine by the time they asked how it was so I made do, they brought something else out also supposedly fillet mignon much thicker this time twice the size of what they gave me, but going off of the taste, shape and fat, this was definitely sliced rump steak, they had no fillet and decided to pull one over on us, when they took hers away to change it they took her beef dripping with it untouched and forgot to bring it back over £100 down the pan absolutely would not go back and would not recommend to anyone. Chips were cold and 40 minutes wait for mains after starters and the venue wasn't even full. Such a shame, we were really really looking forward to it and very excited. Disappointed isn't even the word, went home feeling robbed and deflated.
Kieran Hilliard . 2023-08-06
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Superb service and food Well worth a visit
Anthony Flynn . 2023-07-30
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Had the classic burger, requested mixed veg instead of matchstick fries, absolutely no problem, veg was super fresh asparagus, tenderstem broccoli, carrot and corn on cob...First class service and fab food. Will definitely return. Just a little quiet in terms of customers, but it was Saturday lunchtime
Deborah Parkinson . 2023-06-24
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Wow what an awesome place, staff were fabulous and the food OMG so tasty will be back here soon definitely
Phil Jones . 2023-06-24
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Great meal as ever. Happy fathers day to all the dads in today. X
Jan O'Hanlon . 2023-06-18
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Absolutely amazing meal would recommend to anyone to go. For the price its worth every penny the servers are fantastic and even if its quiet all the employees do their beat to make everything as lively as possible. The servers are always greeting you with a smile and are so helpful. The food was immaculate and I've never been so full so fast with such perfect food.
Sukhleen Sodhi . 2023-06-07
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Friendly staff excellent steak 12oz Sirloin cooked perfect and interior is beautifully decorated. 30% off the food bill. Very happy 🙌
Sophie Robinson . 2023-05-31
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Love this place. The steaks always cooked to perfection and with a little sprinkle of salt and that peppercorn sauce it’s nothing short of a win🥇 !!! 👏🏽👏🏽👏🏽
Anthony Kemp . 2023-05-08
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This man is a danger to public health. I recently learned he was in charge of a restaurant that caught fire 3 years ago. Now today, they have a 1 star health and safety rating. I am concerned for his staff's safety. They haven't learned anything.
mi g . 2023-05-07
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Amazing food, great customers service, affordable prices and really nice atmosphere, 10/10 would recommend to anyone
Seth Leighton . 2023-05-06
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The food was amazing. Really tasty! Staff are friendly. Clean and tidy. Really nice restaurant.
Maree Macleod . 2023-04-22
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Exceptional service from Nina and lovely and plentiful food. Would visit again A*
Anna M . 2023-04-20
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Thank u for helping us celebrate our son's 13th birthday today 🎉 amazing staff amazing food 🔥🔥
Ndumiwe . 2023-04-11
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We visited the beautiful looking Bavette restaurant midweek as a party of 4 and we're seated quickly at our reserved table. The venue was empty save for 2 or 3 other couples dining. We were served drinks right away. We ordered sirloin steaks, all cooked medium. There was a longer than expected wait for the food, during which we'd have liked more drinks but nobody offered, and we couldn't get the attention of any staff. When the steaks arrived, 2 were cooked perfectly but 2 were overcooked and luke warm. Everyone's veg was cold. The fries and sweet potato fries were fantastic, crispy and well seasoned. A side of potato and leek gratin was hot but tasteless. Service was a little frustrating as the pleasant lady didn't speak much English, so when we wanted to order desserts, we had to point at the menu. Having said this, she was keen to help and attentive. At £35 per head for a main course, I left knowing I could cook a sirloin steak and potato gratin myself at home better, so I really hope that Bavette improves service and consistency in food quality. I wouldn't order steak here again, but I would give the place another shot and maybe try the Sunday lunch.
Maria Jevons . 2023-03-31
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Perfect 👍 our favourite place now
Nta Miyaga . 2023-03-09
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Roast was perfectly cooked as was the tapas selection.
Alan Joynson . 2023-03-05
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We had a Wowcher deal for 2 for a Stirlin Steak & side & drink. I like mine very well done & that's exactly how it was served, which I was happy about as I've previously sent it back at other places for still being pink in the middle. It came with some vegetables & I got a side of lovely creamy mash. We were given mini garlic bread & salas to startxm, which was a nice touch. I loved the restaurant up market decor & laid back atmosphere & friendly service.
Toni Omar . 2023-03-02
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First visit but will not be the last. Good quality well priced menu. Steak cooked to perfection.
Ossie Omar . 2023-03-01
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Best steak meal I have ever tasted. Had a wonderful time for my friends birthday! Perfect. We even got a discount which made it extra special. Thankyou!
lian edison . 2023-02-25
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Lovely place to have a meal, nicely layed out ,polite service, would highly recommend. Definitely going back again soon.
G Duff . 2023-02-12
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Delicious steaks with lots of choice.
Paula Kelley . 2023-01-28
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Horrendous experience. We went on Christmas Day with a large party and the restaurant didn’t have enough chairs to seat us, leaving 2 members of the party stood up whilst they tried to find some chairs. We were given 4 menus between the entire party (which wasn’t even enough for one menu between 3.) The drinks were brought over and left on the table for us to pass down the table ourselves. When it came to ordering, we were told they only had 4 Christmas dinners left. We had no option but to change our order. When the food arrived, there was no cutlery to eat with. We asked various members of staff and the food was cold by the time the cutlery arrived. 2 members of the party (children) were not served with food until the rest of the party had finished. The sticky toffee pudding a number of the party ordered for desert was over microwaved to the point of being inedible. The cake was burnt solid. Will never step foot in this restaurant again. Avoid avoid avoid.
Sarah Swainbank . 2023-01-26
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Firstly, the food was nice - no complaints about the food. The service, was best described as completely inattentive. I could forgive them if it was busy, or at the end of the night, but it was 8 o'clock on a Friday, it was dead inside. The young girls serving, were friendly and nice. It seems a lacking of management that was the problem.
James Brown . 2022-12-28
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Just happened upon Bavette when we were looking for an evening out together. Best steak I have had in a long time. Proper steak house with good atmosphere. . Good, friendly service and prices average for this sort of quality.
Will Waldron . 2022-12-28
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Apsolutely incredible steak, the filet mignon was amazing. The nicest staff and amazing decor. Also could watch the World Cup on the TV. Very fast service. 10/10
Ace_Cheezy . 2022-12-10
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Everything was spot in. Steaj, sides, wine and service. Best steak ever .
P BH (Bazzer) . 2022-12-09
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Enjoyed my Sunday Roast and a reasonable price
Deborah Clarke . 2022-12-08
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Can't fault it. Food was delicious😋 Service was spot on. Staff were really friendly and welcoming. Nothing was too much trouble. Will definitely be going back.🙂
Jane Cooper . 2022-12-01
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This is the best steakhouse in Liverpool by a million miles ........you simply must visit .....in a lovely area and surroundings......absolutely stunning.......we all agreed this was the best steak we have ever had EVER!!!!
gary morton . 2022-11-23
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Quiet Wednesday afternoon but nice chilled atmosphere. Lovely food and unrushed. Lovely relaxing afternoon with family.
John Cogill . 2022-11-17
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Absolutely shocking. Waited over an hour for four burgers. When they arrived chips were cold and wet salad resulted in soggy bread. Quality and cookery was incredibly poor. Thank goodness we’d not order the £150 steak! Service terrible and after taking our order for drinks on being seated no-one came back to see if we wanted any more. Waitress sympathised that we’d had a rubbish night and said she had too and had started drinking wine herself (9pm) as the chef hadn’t turned up and three staff had walked out. Probably says it all when the staff don’t want yo be there.
Jackie Mcv . 2022-11-13
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Highly recommend if you love a steak 🥰 Local business in Woolton
Amanda Azzopardi . 2022-11-02
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Delicious food, attentive service and a good looking venue to dine in. Can’t wait to go back!
Joe Leedale . 2022-11-01
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Went for our nephews 18th birthday very clean food was gorgeous but food took forever to come we went at 7 didn't leave until 10.30.... Staff are friendly and polite tho
Heather Vanson . 2022-10-21
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Cant believe the experience we had a couple of days ago. I have been here a couple of times before and loved it, today was different. The service straight away was bad, the server just didnt seem bothered that we were there tbh. Us adults ate our food which was lovely, but the children didnt touch the chicken strips. I thought maybe they wer just being fussy so i tried some, but no, to my astonishment it was raw!!! My son had been served raw chicken and both children had tried the chicken. The craziest thing tho was that when i handed the chicken to the server he disappeared into the kitchen and didnt come back over. After waiting for him to come over and explain how this could even happen i got up and went and found him and asked for the bill. He came over and again just completely ignored the situation. I asked if he had anything to say about the raw chicken and his reply was 'some chicken pieces are bigger than others so...' i was so shocked at this reply. He didnt even apologise until i said that we hadnt even received an apology. I have emailed and messaged asking for a reasonable explanation or a real apology and i am still waiting. I was in utter shock (still am tbh), and to make matters worse, as we got ready to leave we noticed the childrens high chairs where being kept in the disabled toilet. My niece had been sitting in one of these dirty highchairs. Ill be very surprised if the kids dont get sick.
Nicola Mousley . 2022-09-21
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Nice food, although a bit expensive. Nice tidy and clean place and staff experienced.
Joseph Redmond . 2022-09-03
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Really enjoyed a large family party. Excellent quality of food and good proportions. I wouldn't hesitate to recommend or eat here again.
Mark Hughes . 2022-08-13
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The best steak restaurant in Liverpool. Service was excellent and great live music on a Friday night.
paul jones . 2022-07-23
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Celebrated husband 40th and daughters 10th birthday. Booking for 17 adults an 6 kids Food was gorgeous, staff went above and beyond especially the manager who couldn't do enough to make the night special. Highly recommend 👌
Lucie Quinn . 2022-06-05
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Excellent service, quality food well presented, good value, highly recommend, we will be visiting again soon.
AJ P . 2022-06-03
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Been to Bavette a few times, Foods always spot on.
J P . 2022-05-18
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Sunday lunch- avoid like the plague. Was told there was a choice between chicken & beef. Ordered chicken only to be told there was only beef. Wafer thin, catering pack meat accompanied by undercooked frozen veg an rock hard potatoes. No condiments on the table, waited 5 minutes into our meal before receiving salt & pepper after the third time of asking. Need to decide if they are a steak house or other but definitely will not be returning.
Frank Gamble . 2022-04-26
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NICE BUT NOT BRILLIANT. Went with party of 12, 30th Birthday. The staff were welcoming and friendly however the drinks were 3 short ( with a long wait) 1 steak was not medium rare as ordered ( but was exchanged without fuss), the vegetables were cold and all meals didn't arrive at approx the same time. 1 meal was10 minutes behind. I feel this would be a lovely experience for 2/4 people as it is a nice place but for some reason a large party of 12 on that night didn't quite click.Shame.🙄
alan woof . 2022-04-03
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Organised chaos. Waited a half hour for somebody to take a drinks order. How can you get a wine and soda wrong. An hour for three starters. Brought my nephews main with the starters. Two hours later we asked about the mains just coming. It was a fiasco. Mine was cold asked for it to be warmed up and was greeted with "well the plates hot" but the food was cold. At this stage I was losing the plot. My daughter ordered fillet minion medium with no blood needless to say it was bloody. Asked for it to be rectified it was literally thrown in the microwave. The bread it was served on was rock hard and burnt at this stage. No apologies again. Nobody came over throughout this ordeal to ask if everything was okay. Offered no condiments and had to get cutlery from other tables. The chips were freezing. It was mother's day so it was busy. But don't take the booking if you don't have the staff to cater for everyone. They charged us full price but after a lot of debate the food on the menu we complained about was taken off the bill. Never again
Veronica Barlow . 2022-03-29
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Shocking service. Table booked for 4pm, got starters at quarter past 5. Had to get someone to come and get drinks. Had to ask for knives and forks. One of our party got their food cold and was told the "plate is hot" when they asked for it to be warmed up, another asked for steak medium well and got rare. Sent it back, no apology and brought out 10 mins later as well done. Made a complaint and was told we were the only people complaining so "What's the problem?" Told us they would sort the bill out by taking some items off, dissapeared for 20 minutes only for us to then have to ask for it again and be given the full bill including all food we'd sent back. Get that it's mothers day and it's busy but there was no organisation at all, poor customer service skills in general and quite rude frankly.
Dominic Barlow . 2022-03-27
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Good: The place is nice, good staff Not so good but not bad: Not so central if you are in Liverpool, not so many beer options in case of you like to drink a beer with steak, prices a bit higher than you can find in our steakhouses in Liverpool and the T bone that I tried was average, I order medium rare and came medium/medium well, I was expecting a better a juicy steak
Francisco Magalhães Santos . 2022-03-06
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First visit. Great food and service. Very noisy for first hour Would recommend and will be going again
Barry Roberts . 2022-02-20
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My beloved took me for Valentines day but couldn't get a table until 8 pm, we were left with a drinks menu - we attracted a waiters attention after realising we must have been forgotten about and ordered our drinks and requested the food menu. Eventually managed to give our order at 20 to 9pm, the meal arrived at 25 to 10pm. We requested another drink. Although visually the food looked lovely the veg was cold and the meat was lukewarm. By 10 pm we gave up on the drinks requested the bill - (trust me it wasn't cheap) and left. Overall not a great experience and in such a competitive area in Woolton Village they will need to up their game to survive👎👎👎
Scouse Bird . 2022-02-15
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Unfortunately everything about our visit was poor. When ordering drinks we had to wait almost an hour before anything had come, even with multiple reminders and questioning to staff, one of the ordered drinks having never even arrived. Our starters came after an hour lukewarm and pretty dry, unfortunately at this point there were still no drinks to wash anything down. I was very much looking forward to the steaks here however they were all overcooked, we had asked for medium/medium rare, yet they seemed extra well done. Overall a very disappointing experience will not be coming back.
J Gard . 2022-02-13
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Had good night here. Food is excellent, service is good. Love the atmosphere. Will definitely be going again.
J Bonfield . 2022-01-27
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I had a really bad experience at this hotel as as I arrived, my room was not ready and the big guy in reception made me feel very threatened as he came across very aggressive and had a frightening look on his face. When I arrived to my room. One bed was not made The manager was very helpful, but the big guy was honestly scary to even look at. He should be sacked from this job as has know hospitality I don’t really leave Reviews or like to put a place down, but I had to put this up as the experience was that bad. I never experienced this experience in any other Premier in your as I am a truck driver and I stay in Premier Inn a lot, but this was the worst so far.
1466 Opinions
Building is beautiful, spotless, customer service was good. They dont give out multiple keys for each room which made me feel safer actually. The only HUGE let down was the spas hygeine practices or lack of. The therapist was very good, again, the building is stunning especially the spa part but considering how much you're paying and realising they don't change the towels between each client on the massage beds, no wonder they are a dark colour. So you're literally laying on and under towels that have been used on every single other clients oiled and naked body that day. Not to mention the towels are extremely thin too. I work in this industry and I know that too many high end spas don't change their towels between clients, if at all for days, all just to keep costs down and this place is exactly the same. Disgusting when you're paying nearly £100 or more for a massage. Do better please.
369 Opinions
Lovely meal again at Greek Taverna. Food is always fresh particularly the meats served with the kebabs. Service staff are always attentive, and food arrives with a smile . Definitely no hesitation in recommending people to try the Greek Taverna , Smithdown Rd. Thanks guys