Bauhinia Restaurant in Stoke-on-Trent

One of the worst evenings in a restaurant I've ever had. Went with 12 other ladies for our xmas doo. Not a lot of selection on the menu, when the meals were brought out we were left waiting for the sides, some had finished their meals before others had got theirs. The tables were cleared & we sat waiting for the dessert menu which never came. Had to go to the bar to ask for a dessert menu & if we could have teas & coffees only to be told that the kitchen was closed & they'll see what they could do. We were made to feel unwelcome & being a nuisance for asking for things which we shouldn't have had to. Very poor service & attitude.

Took my parents out for a meal , food was nice , but felt rushed as they were clearing plates whilst your still eating , other than that food was really nice and plenty of it .

do u think its worth £31 .. ???? never order again

The restaurant boasts an elegant and relaxing atmosphere, perfect for both intimate dinners and group gatherings.

Guests often rave about the attentive and friendly service, with staff eager to cater to every need.

Known for its high-quality Asian fusion cuisine, Bauhinia Restaurant combines fresh ingredients with unique flavors for an unforgettable dining experience.

Guests can enjoy their meals in the serene outdoor seating area, which adds to the overall relaxing vibe of the restaurant.

Bauhinia consistently receives glowing reviews from patrons, praising the food, service, and ambiance, making it a highly recommended dining spot.

The restaurant is ideal for celebrating special events, with private dining options and customizable menus available.

Despite offering high-end dishes, Bauhinia remains affordable, providing excellent value for the quality and portion sizes.

Dishes are presented with artistic flair, combining vibrant colors and textures that enhance the overall dining experience.

The dining area boasts a sophisticated and inviting atmosphere, perfect for intimate dinners or celebratory events.

Bauhinia Restaurant offers a diverse selection of dishes, ranging from traditional to contemporary flavors, catering to different taste preferences....

Whether dining with family or friends, the restaurant offers a peaceful environment perfect for both intimate dinners and larger gatherings.

The plating of each dish is visually appealing, showcasing an artistic flair that enhances the overall dining experience.

The chefs at Bauhinia are known for adding creative twists to classic recipes, making every meal a delightful and unique experience.

Been to this restaurant a few times. Beautiful food and staff were fantastic.

The interior design combines modern elegance with traditional elements, creating a cozy and sophisticated atmosphere perfect for a special meal or casual dining....

The restaurant prides itself on using only the freshest and highest-quality ingredients, ensuring each dish bursts with flavor.

Always loved coming here when I was growing up and so pleased to see the place back open serving the usual amazing food. I’d definitely recommend.

We had a family dinner here last night.I want to extend my gratitude to all the staff. The food and service were outstanding. I was also delighted to discover that this wonderful dining experience was offered at a very competitive price.

Not so good! Dressed up for a expected up market meal Arrived to a brief welcome and told to wait by a welcome table Then was shouted at over the bar counter "table for two" which we said "yes" 5 mins later again shouted at over the bar to "come this way" into restaurant by a young lady in white and black trainers (still not offered a drink at this point) Were given a table with menus on and left to read them for a while... (no drink offered) Waitress eventually came over to take our food order- then spotted we had no drink?? Ordered a bottled of wine and a G and T Wrong wine arrived at the table with an apology and replacement Starters and main meal ok Although main meal was cleared while my husband was still eating!!! Half a bottle of wine later... No one asked us for sweet/coffee or if meal was ok Waved a waitress over to ask for bill Which was almost instant To a bill my hubby checked We had been charged for the wrong bottle of wine and the right one Plus a portion of chips we didnt order or receive Sorry , we wont be back

Excellent service and food. Would wholeheartedly recommend the venue for a special occasion or just a pop in meal.

Coming from Hong Kong, and having spent many years living and working in London, I cannot say how wonderful it is to FINALLY find a "proper" Chinese restaurant! Authentic food, beautifully cooked, this is one of those restaurants you want to come to again and again. If you are thinking of taking a trip into Manchester or Birmingham to treat yourself to a Chinese meal to remember - forget it. Come to Newcastle-under-Lyme. Your meal will be better, and you'll have a much more pleasant journey. 100% recommended.

Arrived seated, and ordered beers. Mulled over the list, i wanted crispy spring rolls, love the things, so then between us, we ordered, spare ribs, satay chicken skewers, won ton deep fried,, which was a nice start to the evening. The service overall was good, liked very much the look of the place. Mains, kung po, sizzling chicken satay, chicken chow mein, with sides, one been salt and chilli chips, Finished for me with banana fritters. A pretty good, and enjoyable chinese. Would happily revisit if in the vicinity in future, 8/10.......

(Shown my meal with other meals for comparison) I ordered the mock meat (with orange sauce) on uber eats for almost £12 and this is the absolute joke that arrived. I called the restaurant assuming there was some kind of mistake, but they told me this is how it's supposed to arrive. Just a few tiny slivers of food and a small pot of sauce. TWELVE POUNDS. Everything else was lovely but I told them I obviously expected a refund for this "meal" as I was starving after two mouthfuls. I was told they wouldn't be able to give me one as this is how the meal is supposed to be. I'm genuinely staggered that I'm even having to write this review. Have you ever seen such a ridiculous portion of food? Look at the side of the pot and you'll see exactly how much of a "meal" I received.

This restaurant is a true hidden gem, featuring a charming atmosphere and an extensive array of food items in menu options.

Excellent food and service - what a fabulous restaurant. The attention to detail from the moment we entered was amazing! Thank you!

Great place to go with a group of friends, see the set menus, and share , good food , lovely restaurant . Would recommend.

Nice staff but food very expensive for what you got . Menus on the website are very out of date . Everything very much more expensive once you are there. Starters were ok , not much range , we had £27.95 set menu to include a good amount of duck . Mains ? No egg in egg fried rice, 8 slivers of beef between 4 people, overcooked king prawns and a dry crispy pork or chicken? We had heard good reports so changed from our normal go to Chinese , but left very much more out of pocket but at least we tried.

Food was lovely, however service was terrible, bought out 3 incorrect birthday cakes, 2 glasses of house white were given to the children of the table instead of sprite, orders did not come together, aswel as some orders we did not order, service was very slow. However when the food arrived is was great, the staffs were friendly but organisation lacks. Very over priced. Attended Saturday 24th August at 7pm

Very slow service, food ok but nothing spectacular, very over priced for the size of the portions

Very nice restaurant,nice and cosy on a dark winter evening. The food was excellent and the service and staff were very good .we will definitely use again

The problem is in consistent opening times . Local to us love the food , staff and the atmosphere but not gauranteed be open . :(

Service poor forgot one order 20 min before any body came to us then we had to ask for drinks .

Always a quality meal with equally quality service..

Only positive points to share - good service, good food, the best way to run a restaurant.

Absolutely disgusting service we arrived at 5.45 with two young children had our starters 35 Chinese tourists came in And everything was dropped for them we waited 25 minutes for our mains only to be told that they would be a further 15-20 minutes because they were serving the tourists cancelled the mains and manager and staff just said sorry we had started serving them absolute shocking avoid at all cost

This was my first time The food was fantastic and I thought it was reasonably priced. Staff really good service excellent

We regularly visit and have to say this is the best Chinese food you will ever eat. Staff are lovely and the food is always 5 star.

Food was stunning, but the plates were being cleared before everyone had finished which I find very rude. I felt rushed even though there were plenty of empty tables.

Lovely people and the best Chinese food we've ever had. So fresh and full of flavour, not greasy and complimentary drinks every time we order. So friendly and welcoming.

The food was really really lovely, we tried quite a few dishes between us, including starters and sides and they were all perfect. The staff were really friendly and accommodating, even fetching a chair for our daughter's teddy. Everything was really efficient, our server even replaced forks that were taken away with starter plates without any prompting.

A generally pretty restaurant, shame it was really quiet when we were there. Food was good but the chilli and salt pork and butterfly prawns were overfried, they were extremely chewy, but other dishes were tasty. Service was pretty poor though, we have to wave to the serving staff every time when we need something even the restaurant was almost empty. There was no check back to see if everything was ok. Staff was eating behind the counter which I don't think is appropriate. Price was reasonable. The toilet facilities were tidy and clean.

Had lunch, service was top notch, there was only one member off staff serving but he was polite efficient and attentive gave excellent service and we couldn't of asked for anything more brilliant.

I don’t usually like to write bad reviews and it’s taken me some time to do this, however it was so disappointing it needs a review! I booked for 12 of us the day before Mother’s Day for a family birthday. We were asked to pre order food only 2 days before so we did. Despite pre ordering it was chaos! All the meals came out at different times, the set meal for 4 came out about 20 minutes after everyone else had eaten their mains. There was a wait for others who had ordered sides with their mains so they had eaten there mains before the sides, my rice came about 15 minutes before I got my main. I had a fillet of sea bass that was full of bones, I sent it back and requested something else, then I had to chase the set menu again! The manager was trying hence the two stars, but he did say well we are really busy. I could see that but actually you should book in what you can manage. Now the food, it was bland and tasteless! We were so disappointed, we’ve been coming here for over 20 years! Time to find somewhere else for the family celebrations.

Been a long time since we have been here but the food tonight was excellent, and judging by how busy it was so early we are not the only ones to think so. Will be back soon

We were really impressed with this restaurant. The food was excellent quality and delicious. All the staff were absolutely fantastic. Nothing too much trouble and all so friendly and helpful. Right to the end of the evening, they were so hospitable. I can not recommend this restaurant too highly. Would suggest you go as you will not be disappointed. Thank you to all the staff.

A wonderful meal as always. Lovely staff and great food and a fantastic atmosphere. A great restaurant for families, and couples alike.

Another brilliant meal tonight. Well done and thank you Finley and staff

An old favourite... Great set menus

Always brilliant food and great service

Nice food, comfortable seating and big tables so you're not constantly rearranging stuff to fit! Rather noisy which makes conversation challenging at times. Rather small car park, but parking available at next door premises.

Attended for our Anniversary meal mainly a very enjoyable evening with some great entertainment half way through the evening. Food was all very tasty and well presented. We were slightly let down at the end of the meal when it took 35minutes for our pudding of banana fritter to arrive, we actually received our bill before the pudding and was asked if we wanted to pay before we had even had the pudding.

We had a wonderful meal at lunch time on Saturday 10th February . The young girl who served us provided the very highest level of service . Thank you very much .

Regular visitor here. Good selection of vegetarian dishes.

Can’t fault this place. Food amazing and service outstanding🌟🌟🌟🌟🌟

First time going to Bauhinia.the service was very good lovely people so polite. Food was cooked to perfection, and best of all it was lovely and warm in there, very rare these days. Best place so far.

Food is okay but expensive for Stoke and for what we got I dined as part of a 45 person reservation and after being seated at 1930, starters served at 2000, mains weren't served for another 2 hours. I've never had a two hour wait in my entire life between courses, the mains were a set menu so there can't have been any surprise requests. After waiting for so long we requested an extra plate of some dishes, when it didn't arrive after 30 mins we were informed the dish must have gone to another table. Ridiculous, no apology no offer of a replacement Service is abysmal, bookings need to learn to say no if it's going to compromise service delivery - was surprised to see every table was full when we walked in, no space to flip tables There were large parties on other tables who arrived before us and we saw them receive mains even after us no dedicated bar/wait staff looked like everybody was doing everything. Looked very busy but no coordination Some wait staff were obviously well trained and tried to check in with us if we needed anything or how food was but they're ultimately powerless to bring the food out any faster Barbacks stopped cleaning glasses leading to 20-30 min waits for all drinks (even water) and only serving bottles without glasses whilst the entire bar was full with dirty glasses Will be avoiding any business in future and would advise you to seek out other Chinese restaurants in the area who are more likely to give you a good experience

Never been before but we’ll be back. No one rushed us. We could spend the whole evening chatting with our friends and enjoying the food. Great, busy atmosphere. Every dish was delicious and the staff were lovely. A great way to spend an evening, thank you.

Last night, I had the pleasure of dining at this restaurant during a busy evening, and I was truly impressed by the exceptional service.food is delicious and high quality. The staff went above and beyond to assist, even with the high level of activity. Despite a 15minute waiting ， which was understandable given the circumstances, the dedication and efforts of the staff added to the overall enjoyment of the experience. Highly recommend to revisit again .

Food was amazing! Service was shocking. After being ignored on the bar on 2 occasions after waiting long time for service. Asked twice for somebody to take our order and we were ignore and dismissed by all staff!

The staff were very friendly they couldn't do enough for you. The food was delicious

Brought the family in for Christmas Eve dinner. Fantastic experience. Staff were friendly and attentive throughout, and were brilliant with the kids. Food was great, an amazing mix of flavours and textures, and portion sizes were more than generous. Couldn't recommend highly enough. Will be visiting again soon.

Had our Christmas party here last night and I would like to thank all the staff as the food and service was excellent. It was a great night and everyone enjoyed it.

This great restaurant serves traditional Mandarin cuisine. It's a comforting place for business travelers who miss the dishes from their hometown.

Food was great, staff lovely, only reason for a 4 star review was asked for a whiskey and it came in a shot glass, fun for everyone else as I had to throw it back. .. but could easily be a five star.

Every time I go on a business trip from Taiwan to the UK, I like to eat Chinese food here the most. Delicious food, warm decoration: and this time there are also delicious cocktails! Delicious and delicious. Highly recommended!

You can have Chinese food at many places but at Bauhinia Restaurant the atmosphere, excellent service and truly delicious food make for a memorable evening out. Very pleased to find that this great dining experience also came at an extremely competitive price.

Amazing meal and very reasonable priced set meals

Service was absolutely superb, very attentive to detail and very impressed. Very very highly recommend

Fantastic service and the food is amazing..Celebrated my wife’s birthday tonight with family. Wei and the team at Bauhinia certainly delivered a great evening. fabulous.

Adequate parking. Greeted by staff who have been courteous and very polite throughout visit. Food was great. We visited as a family of three and was greeted by the owner who surprisingly can speak Cantonese, we chatted for a while before we left and the owner is very nice and friendly. Will come back!

The staff very polite and friendly and the restaurant clean and spacious. The food was AMAZING!

I recently had the pleasure of dining at the Bauhinia Chinese Restaurant, and I must say it was a truly delightful experience. From the moment I entered, the warm and inviting atmosphere set the stage for a fantastic dining adventure. The team at Bauhinia is not just efficient but also remarkably pleasant. Their dedication to providing excellent service was evident throughout my visit. The staff was attentive, friendly, and went out of their way to ensure that every aspect of our dining experience was enjoyable. Now, let's talk about the star of the show – the food. The culinary offerings at Bauhinia are nothing short of exceptional. Each dish we ordered was a masterpiece, showcasing the skill and expertise of the chefs. The flavors were rich and authentic, a true representation of Chinese cuisine at its finest. What sets Bauhinia apart from other Chinese restaurants is its commitment to authenticity. The dishes here are a world apart from the assimilated versions often found in other venues. The use of fresh, high-quality ingredients is evident in every bite. From the perfectly seasoned Peking duck to the flavorful dim sum, each dish transported me to a culinary haven that I hadn't experienced before. The menu at Bauhinia is diverse, offering a wide range of options for various tastes and preferences. Whether you're a fan of traditional Chinese classics or looking to explore more adventurous choices, this restaurant has something for everyone. The presentation of the dishes is also worth noting – each plate is a work of art, appealing to both the eyes and the palate. One standout aspect of Bauhinia is their attention to detail. The restaurant's ambiance is tastefully designed, creating a comfortable and elegant space for diners. The tables are set impeccably, and the overall cleanliness adds to the overall positive dining experience. I appreciate that Bauhinia goes beyond merely serving delicious food; they curate an entire dining experience. The waitstaff is knowledgeable about the menu, providing recommendations and ensuring that each guest feels well taken care of. This level of customer service contributes significantly to the overall enjoyment of the meal. In conclusion, if you're looking for a great Chinese restaurant that stands out from the crowd, Bauhinia is the place to go. The combination of a pleasant team, top-notch service, and exceptional food makes it a standout establishment. I left with a satisfied palate and a desire to return for more culinary adventures. Highly recommended!

I recently went to Bauhinia Restaurant and i have to say that their service was absolutely amazing! The staff April, Jensen and Keira were all so friendly, attentive, made sure we had a fantastic dining experience, and were quite humorous. I 100% Highly recommend this restaurant to everybody.

Recently visited Bauhinia Restaurant, was very busy on that particular night with a large party also occurring so the service was a bit slow to start with but it picked up as more staff arrived (we booked a table at their opening time) and everyone was very friendly taking an interest. Food was amazing and very prompt to come out. The kitchen staff was accommodating as they were able to adapt the meal to suit our needs. Lovely decor, atmosphere was great. Will definitely visit again.

Will be definitely coming back recommended to all. Very Very nice all round 👍

Wow Steam Seabass was fantastic was definitely worth it. Lovely flavours and texture

Limited choices of meals and tight on prawns

This is my favourite restaurant for special times.The food is 5star as is the service Best Chinese restaurant in Stoke on Trent

Little bit dear but food was good

I think we went on the wrong day!!!! The duck was bought out with the sauce then we had to wait 5minutes until the pancakes and cucumber onion were brought out. The duck was dry and not crispy. They then bought my meal out and my husbands came 5 minutes later. He ordered salt and chilli prawns and the chilli's were not hot at all, the dish was very very bland. We did mention this to the waitress who was very polite but our evening was spoiled at this point. Very Disappointed and unsure if I want to return

Nice and spacious restaurant, food is very good especially compared to some others in the area, quite pricey though but then im probably willing to pay for decent food. Service was great too nice and friendly young lady. Would recommend!

Food and service is always fantastic

Amazing food and staff love this place x

The food was excellent and the service was also very good. The only complaint was that the plates were cold and with the air conditioning on ,our food became cold quickly

Got 3 of us in last minute on a Saturday food was good but the portions could be a bit bigger and the drinks service a bit quicker other than that was enjoyable

Had a great meal here. Great selection 👌 Service was excellent 👌

Lovely food quick service very enjoyable

If we lived here this would be our go to destination for every Chinese meal. The service was superb, cleanliness also superb, the staff were very friendly and attentive. The food we had was some of the best we have eaten anywhere. Basically we could not fault this restaurant it's just a shame we live four hours away. Thank you.

Top restaurant, superb food, superb service, very clean and its just a shame we live 4 plus hours away as this would be the only Chinese we would use. Thankyou

Regular lunchtime attendee. Great staff great food and good prices. As good a Chinese as you get. Home made hot and sour soup not to be missed.

Great food, rather disinterested service.

Nice and friendly staff, and the food is amazing.

Great experience, the atmosphere was really nice and peaceful. The food tasted good, and the service was also good. When someone new didn't know something, the more experienced staff came out to help answer anything and didn't leave them fumbling which is great of them. Very happy experience. I went out of my way to tip as this is the best place I've been in Stoke so far.

Good food at very reasonable prices.

Superb meal, lovely atmosphere, great service 👍

Excellent service excellent food. Highly recommend this place

Went for my 50th birthday exquisite...