Based on 513 opinions finded in 1 websites
Based on 513 opinions finded in 1 websites
Nº 63 in 365 in Newcastle-under-Lyme
Nº 4 of 16 Indian in Newcastle-under-Lyme
Opinions
We had come up to Newcastle for a birthday celebration and had originally booked a table elsewhere that wasn't even open, so a wander around the local area we came across this restaurant. They were able to sit the 6 of us within a decent time frame without a booking. The food was exceptional and very tasty, service was a touch slow but it's a Saturday night and the restaurant was full and quite busy. We did have to ask a couple of times for the drinks we'd ordered but the food was definitely worth the wait. Tasty food and lovely staff, we will definitely return the next time we come over to Newcastle
Newyorkfan40 . 2024-10-26
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My favourite Indian restaurant. I can't fault anything. Service is impeccable. Food is so nice & tasty. They cook it to the strength you require. The banquet offer is really good value. Nice decor & atmosphere. I've been several times, every time I've had a very pleasant experience.
Juedrop . 2024-10-02
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Popped in for a cheaky takeaway after work. I had pasanda and peshwari naan and as usual it was lovely. Highly recommend it.
Victoria C . 2024-09-12
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Best Indian by a long shot, the customer service is what keeps me coming back as they never disappoint. Even in their busiest times they still go above and beyond. The food is delicious and overall if you want to go to any indian go here.
Mike R . 2024-05-30
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This is the best Indian in the area 100%. I have tried them all but Basmati is excellent and the best. Ali, Syed and the team offer excellent service and excellent food. My favourite bit has always been how flexible they are on what you want. They really care that you enjoy your meal and have a nice evening. The food is outstanding. The tandoori peri peri chicken is the best chicken I’ve ever had. The lamb is superb with no fat. All the meat and rice is excellent quality and authentic. The curries are superb and naan first class. For me absolutely flawless every time. I come a lot but Tripadvisor lost my account so wanted to do a new review.
Paul Robbo . 2024-05-06
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Lovely evening with family, our first visit here. Lovely food and excellent service. Generous portion sizes We will be sure to come back soon
Michelle G . 2024-04-28
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We were recommended Basmati by a few people lately and fancied something different as had not been before. So from the top. Booked for 20.30 for 4. Arrived promptly to be told to wait in the sitting area by a guy at the bar. That gave a chance to look at the surroundings, not bad, not great. After waiting for around 10 minutes a member of staff showed us to our table, it was a little cramped I thought (like we joined another family for dinner) but no matter. At around 21.05 after asking to be served a rather abrupt sweaty waiter asked “what do you want?”, I felt this was a little unprofessional, it was pretty busy to be fair but manners cost neither time nor money. We ordered drinks (a jug of water and a pint of lager). This took a good 10 minutes. As the waiter was there we took the opportunity to order some poppadums as we were, by now, pretty hungry and envisaged a bit of a wait. Again these took a long time to arrive. On a side note the waiter insisted on bumping into me everytime he came to the table. We ordered the meal at this point, again the waiter was clearly stressed and pretty rude in his demeanour. As we waited, the Indian ambience music was turned up so loud we could barely have a conversation. By 21.50 it was getting really frustrating, the rush had disappeared and only a few were left but still we waited. Eventually the food arrived, again in a very rushed manner with no customer service present. The plates were absolutely filthy, and to the waiters credit he took them away and brought some clean ones back. Now for the food. I had a lamb Achari, the lamb was really nice and tender, the sauce was far too salty but I’d have eaten anything by that point. The Mrs had murghi manchurian (I think it was called), it was the blandest curry I’ve ever tried. The kids had Chicken Tikka Massalla which they enjoyed. The naan was fine to me and actually got excellent review from the rest of the family. All in all, in summary, it could have been an off day for this restaurant as it has some excellent reviews but we will not be going back after that experience. I’ll stick to Monsoon up the road with their excellent food and customer service.
Daniel K . 2024-04-02
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Attended last night with 14 friends service was amazing food was amazing... Couldn't fault anything.. the staff were so polite...
April P . 2024-03-22
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We have just got back from having an evening meal here and cannot fault anything about the place. Food was excellent, staff were attentive & personable and the price is very well balanced. We attended the day after valentine's day with our 8 year old daughter and never before have we left a restaurant and she has come out beaming about the way she was treated and spoken too. Staff gave her a heart shaped balloon and a rose (alongside one for myself) to take home. She felt really special. Food was amazing and the banquet menu is excellent value for money. Well done Basmati, we have never been treated so amazingly in any of the local eateries, you have made a little girl's week! 10/10 - highly recommended!
Kezam85 . 2024-02-15
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Amazing food and staff! Always have an amazing meal here. The best in the area, have been the the rest of the popular restaurant but this is hands down the better restaurant of them.
lukebates128 . 2024-01-20
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First time visit and certainly not the last! We went on NY eve and the restaurant was packed at 7pm. The overall experience was fab! Even though the staff were so so busy they delivered great food and service too! Food delicious fresh and tasty. The tilapia fish was absolutely amazing so light and flavoursome. Prices pretty average. Definitely recommend!
dawnieb1 . 2024-01-10
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We had a fantastic meal for my Birthday Thanks to the great service at this resteurant ,even though they were very busy .Highly recommend this place.
lydiapQ3390TO . 2023-12-31
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Haven't visited The Basmati for a few weeks. I realised what I had been missing. The food is excellent. Ali and his staff are very polite and professional. Early Wednesday evening and the restaurant was packed. I think that says it all about The Basmati, top class 👍
John B . 2023-10-26
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Service: impeccable and friendly. Food: sumptuous - cooked to perfection. Extensive menu which indulges everyone. All in all, a great evening out. Not just for the food, but also the food ‘theatre’.
LaurenceF773 . 2023-09-12
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A family group visited for evening meal, warm welcome, quick service. Food was very nice, lots to choose from. Restaurant was very busy, only one niggle where we sat, on the lower level I felt very hemmed in, tables were too close, with chairs back to back with the table next to us, making it difficult to get out to go to the toilet. Staff were happy to serve. Would I recommend, yes, it's worth a visit, would I rush back, probably not.
matrachel08 . 2023-08-26
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Been going to basmati for years and it never fails ...the food the staff and the service is absolutely spot on ..totally recommend this place.
nicolamO4262YY . 2023-08-02
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Our go to Indian in Newcastle Under Lyme, food is always fresh and of a high standard, never had a bad meal and prices are very good also for the standard
nigej2022 . 2023-07-12
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Went here on Saturday evening for our anniversary, the food & service was amazing, Ali & the team really made our anniversary extra special
Jason T . 2023-07-09
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A leaving event for a colleague - surprisingly busy for a midweek night I had king prawn 🦐 starter - good but sauce was a little sweet & chicken tikka tawa 🍛 which was excellent The star of the show was the keema Nan - thin, Crispy but delicious I would definitely go again
ChairmanJon . 2023-07-06
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Always great tasty food made with fresh ingredients in a lovely setting. Service is top notch and we didn't even book ahead.
Steve H . 2023-04-30
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Such a wonderful place, food is beautiful, staff are very welcoming and offer excellent customer service. The decor is lovely, very cosy. Most definitely will be back, food is excellent value for money.
EmmaD731 . 2023-04-13
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Came here on a Wednesday night thinking it would be quiet with it being mid week. We were wrong. Place was full and had a buzzing atmosphere. We realised why it was so busy as they do a 4 course buffet for £16.95pp! The food was so tasty and fresh, the dishes even came on a stove to keep it hot until it got to the table - amazing. Staff were very friendly, the decor was nice and nicely dressed tables and napkins. Will definitely be coming back!
BJG19882021 . 2023-03-03
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This year we fancied something different on Christmas day, unfortunately we left it too late to be able to dine in so we opted for a collection. The first time we've used this restaurant, definitely won't be the last, the best curry I've ever had and a reasonable price.
NurseCharlRoberts . 2022-12-25
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The food was excellent and so many good options to choose from and interesting specials menu. The set menu option was good value as well. The decor was very nice and I think many of the photos on TripAdvisor and Google are not up-to-date and the restaurant decor must have been re-done since those photos were taken. Was my first visit and would definitely go back again.
scw321 . 2022-12-20
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Called in with 3 friends and we were shown to a table that was too small for 4 adults. The restaurant was nice and the the staff were friendly enough. I ordered lemon rice , but i couldn't taste any lemon in it. I alos ordered a garlic nann , but this was bland and i couldnt tats any garlic in it. On the plus side my other friends said their meals were lovlely. At the end of the night the wiaiter gave us the meal saying " he had to go home!"
Drazzic2 . 2022-11-30
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Amazing staff, amazing food. There’s a reason this restaurant wins awards. Authentic flavours and a consistency only found in the best restaurants.
Mogbat . 2022-10-12
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We came here for a meal with our children and it was fantastic. The staff were welcoming, polite and helpful. The food was amazing, without a doubt the nicest Indian we have had in the area. Our children loved their first Indian cuisine experience and we will be returning in the near future.
K6504VNlaurab . 2022-09-23
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Probably the best Indian restaurant in Staffordshire, always great food and amazing service. Just undergoing a very stylish refurbishment.
Corinitza . 2022-08-28
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I visited a couple of weeks ago and the curry (Jalfrazi) was excellent and probably the best I have had in ages. We usually go several times a year to Basmati, never had a bad experience. Well done lads, keep it up.
dave_in_the_uk . 2022-08-25
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Great food, so fresh and tasty, best food I have had in a long time,best food we had on this trip. Friendly staff, so helpful, thank you
Men70 . 2022-07-14
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We often use Basmati and have had good meals in the past, but unfortunately we had a takeaway last night and the standard was poor. I went for a Prawn Rogan Josh but it was more like Prawns in tinned tomatoes, no spice or flavour.
jpotts467 . 2022-07-03
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Absolute shambles. Came with family and told you needed the table back within 2 hours… happy with this as we wanted to get back. 1h20m of sitting in the restaurant to only be served popadoms and 2 rounds of drinks so we walked. Appalling service.
kevin_duke . 2022-05-07
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Extremely accommodating and will always try and fit you in even if you forget to book. The restaurant is normally busy so its safer to book. Staff are very polite and service is friendly. Portions are large. I normally have a fish dish and it...
scfc . 2022-04-20
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Lovely food, no complaints there! The only thing was we had had to wait quite a while in between courses, it was busy in the restaurant and also busy with delivery’s and take always! Wouldn’t put me off going back though as the food was...
rileycats . 2022-04-19
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I've been a couple of times now, never been disappointed. Food is excellent, service very quick staff always friendly and helpful. Highly recommend a visit if you're in the area.
597judh . 2022-03-28
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I was recommended Basmati by a friend and can safely say I was impressed. The menu offers an excellent range for all, portions are extremely generous, the restaurant itself is clean and maintained, and the staff cannot do enough for you. I highly recommend this...
Q9110ARsophieh . 2022-03-19
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I have never been to a curry house that has such lovely and attentive staff, food and service was 10/10!! Thank you so much☺️☺️
loz11112 . 2022-03-18
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We had heard how good it was ,so we give it a try It is the best curry restaurant in Newcastle-under-Lyme We were greated by friendly staff . Good selection on menu, but they do a banquet menu All of us ,had the banquet ,everything...
liverp00lstar . 2022-03-17
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excellent night out good food, good service, and a good price what more can you ask for. Drinks are well priced not overcharged like some places. well recommended
leighc694 . 2022-03-12
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We ordered our food for delivery. Lamb Sag, Chicken Tikka Sag, Tarka Dhal, Bombay Potatoes and we were given a generous portion of Papapdoms and sauces. We asked for special ingredients to be added and removed in our currys and with no hesitation they followed...
MyMy2002 . 2022-03-03
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This is the best curry in town staff are fabulous too thank you, til the next time Good variety on the menu
Traceycoco666 . 2022-02-06
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Excellent food on an extremely busy Friday night, enjoyed the food and staff were very welcoming. I had a madras which was spicy but extremely tasty. Some places the spice over powers the taste but not in basmati
Mariepowell1212 . 2021-12-15
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Visited in October Food A1 Service A1 The food here is amazing and is always good, you are always made to feel welcome
BuxtonSpa . 2021-11-30
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I’ve been here a lot as best Indian in Staffordshire never mind NUL. I went with the team at work though and everyone said it was amazing. They were rammed on a Monday night but the service and food was absolutely amazing. We all had...
paulrE2971OL . 2021-11-22
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Went on Sunday night the food was out of this world basmati are in a different league to any other curry restaurant for Miles around every time I go I think the food can't get any better n every time the prove me wrong The...
Justin G . 2021-10-11
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We dined as a group of 6 and all decided to try-out the Banquet menu option (= which I'm now told has just go up in price from £12 pp to £16 pp). The starters were very nice and of a reasonable size. We all...
Sumstead1987 . 2021-09-30
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We came as a large party recently and really enjoyed the food, everyone mentioned how nice the curry was. What I and a few others noted though is that the portions seemed really small, especially those who had prawn curries. Now I've not been before...
TRTrip0607 . 2021-09-20
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Really nice people, excellent food. Being unsure of what to order, staff were helpful and very patient. Not a regular Indian eater but we would definitely go here again. A really enjoyable evening.
jeremy m . 2021-09-19
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visited on monday evening and our party of 3 had a great time,i chose the tandoori chicken tikka and it was superbly cooked, absolutely delicious. we could not fault the food or service here and i highly recommend the Basmati Restaurant for anyone who wants...
keith j . 2021-09-14
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Absolutely love this place the 4 course banquet meal offer is amazing value 12 quid Sunday to Thursday and 15 quid Fri sat, and tastes fab, we always come out stuffed as portions are fab , the lads who work there are brilliant well mannered...
Bnessaboo . 2021-08-10
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Staying at the Travelodge nearby and we were looking for good places to eat. Read reviews about Basmati and decided to give it a try. For a Wednesday night the restaurant was reassuringly busy and we soon understood why. Tried the 4 course banquet -...
Explorer65177762931 . 2021-08-05
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We booked a table for 4 and were a little late arriving. Firstly the staff were brilliant, secondly the place was almost full. So far so good. Then the food arrived, rarely do all people on the table agree that it was amazing, but that...
Paul118Oxford . 2021-07-31
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Went to Basmati Indian Restaurant in Newcastle Under Lyme tonight with my fiancee Tara Conway. First of all I wasn't expecting it to be as good as my friends of 30 years restaurant in Maidstone Kent. Well what a surprise I got, not only do...
C43HPjasonr . 2021-07-18
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visited Basmati with friends recently and it was the first time that a few of us had been there. nice and clean inside with good decor, service was a bit slow to begin with and even took a while just to get popadums!! once we...
sibby50 . 2021-06-12
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I have been a long-standing visitor to Basmati for a few years now as the food and customer service is always excellent. We enjoyed an excellent takeaway last Sunday evening but I’ve decided to write a review on this occasion as I’ve noticed a few...
490stuartn . 2021-05-22
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Had a takeaway due to the Covid and it did not disappoint! The chicken jalfrezi was very flavourful and spicy, would be great to sit in once lockdown restrictions end.
Natow97 . 2021-05-17
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Tasteless masala no flavour more like red water with sloppy veg , sloppy chips , food arrived freezing cold really dis satisfying & a complete waste of money as both me and my partner could not eat the slop.. I do not recommend this restaurant
sofiahk2021 . 2021-01-30
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Had the most amazing selection of curry onion bajji and other sides tonight the food was exceptional! Thanks to a great team and a brilliant chef well worth the money. Will return again soon. As a chef who works in a popular hanley restaurant I highly recommend their food.
GlobeTrotting595038 . 2021-01-06
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Just picked up our takeaway from here and it was just fabulous as usual never fails to please us. Thankyou team basmati see you next year xx
Carole W . 2020-12-29
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So glad we found this gem a few years ago. Always superb meal and service is so welcoming. Once all this craziness is over and these guys get back to opening fully we will be back. Take away and delivery service is a fantastic alternative, food is always spot on. We will continue to support these guys who have worked hard to provide that same excellent service throughout the madness. Check out their Facebook page for updated info “Tim”!!!!
ElaineC104 . 2020-12-23
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From the start I will say I'm a regular customer at the Basmati and the team there are probably the friendliest I have met in any restaurant.The food is of an excellent quality, but where they gain extra points is their willingness to change/cook items to the customers needs.All the team are attentive to the customers needs.Since lockdown I have had regular takeaways and the food has been of a high quality and under the restrictions that all restaurants are working under I'm amazed the service they still offer.If you live in the are and you haven't been yet give it a try because if you enjoy the takeaway when they reopen you'll be in for a treat.
atthebar . 2020-12-23
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Only a takeaway I'm afraid but still very tasty as per usual.Can't wait for all this covid madness to pass so we can once again enjoy a meal in the restaurant.You should definitely give this place a try...... lovely food & a great variety of dishes. The Staff are allways welcoming, friendly & on hand to ensure that you have a good evening.The food is consistently good....so is the welcome & the sevice.......Honestly if were out for a curry it has to be Basmati!But hey don't take my word for it try it yourselves once it re-opens? Or better still show some support by trying a few takeaways until it does?I guarantee that you will not be dissapointed Keep up the good work guys & hope to be eating your delicious meals over the christmas/Newyear periodKindestRegardsSimon
Simonmountford72 . 2020-12-23
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I would just like to thank the Basmati for continuing to provide a friendly and welcoming takeaway service in such difficult times. Their food is always delicious. We"ve had several curries from them during lockdown. Sadly there are always going to be people (aka the Tims of this world) who don't appreciate that sometimes businesses have to close at short notice due to unforseen circumstances. No business wants to let their customers down, or lose custom,The Basmati took the trouble to post that there was a problem even though they had an emergency to cope with. The owners and staff are lovely people and, likd all businesses striving to operate and make a living during covid, they need our support.
734lesleyh . 2020-12-23
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I’ve been going to Basmati for 4 years since first going with a local social group. Have introduced friends, one of whom said it was his first ever curry and all have loved it. My daughter is very particular about her Indian food, she grew up in Bradford and has eaten in renowned Indian restaurants there from a young age and cooks her own authentic from scratch. We took her to Basmati for the first time and she loved it. - they impressed a tough customer We follow their Facebook page and they issue updates there. In recent days they had to close unexpectedly one evening due to a family emergency and issued an apology on Facebook beforehand. To the bad reviewer- majority of business websites can’t be adjusted for a, one day, last minute emergency!! Basmati did everything possible in difficult circumstances to keep customers informed. Sam and Simon
samantharP2090CA . 2020-12-23
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The website states that they are open. We planned our set menu and were looking forward to them opening at 6pm. However when we got through we told they had closed. This should have been highlighted on the website. For a professional business it’s pretty poor. Won’t be bothering again
timmR6648WF . 2020-12-22
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You seriously need to replace the tandoori cheff. Thats twice now.cant pick the damn thing up without it falling apart. 😡😡😡😡😡😡
A5243WPjustinb . 2020-12-08
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Delicious food, and good value, well worth a visit! Just outside the town centre, walking distance, but has parking outside as well.
FearlessTraveller101 . 2020-10-14
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This is a DELIVERY review, so the unsures at the bottom are simply because I have not visited the restaraunt. Made my 1st order a few weeks back after reading reviews and the food arrived quickly, hot and was very tasty, so well done guys. :)I decided to place an order last night (16th Sept.2020) at 9pm, only to be told no deliveries because the driver had gone home. At 9pm!! way to run a business.I try again tonight (17th Sept.2020) and this time told yes, we can deliver. I place my order and go to pay by card, since their site clearly shows and states, all cards accepted, only to be told cash only. Again, way to run a business. Especially during Covid where card is surely the safest way to do transactions these days.Unbelievable and this new customer is no longer one. :(
marktO7253JO . 2020-09-17
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Lovely food and the beer (Cobra) is good too. They got us in last minute, excellent service. Never had a bad experience here, highly recommended.
helperofgoodfood . 2020-09-13
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We have been visiting basmati for a few years now and it is our favourite curry house. Wouldn’t go anywhere else! The staff are extremely friendly and accommodating, the food is amazing and we have never had a bad experience here. Thanks guys! 👌🏼
danielleami93 . 2020-09-01
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We had 3 pilau rice and 4 peshwari naan. It was very tasty and also reasonably priced 😎🍻 💵 Our complements to the chef, and also to the Chancellor of the Exchequer.
holbz . 2020-08-31
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Our fave indian/bangladeshi restaurant. Can’t fault the food we had last night, had to bring some of my main meal home as was a large portion. It was very busy as was the last Wednesday of the 50% Dine In scheme but it still felt safe. We’ll be back soon!
dancedebbie . 2020-08-27
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Booked here over a week ago for a 50th Birthday via messenger, arrived to be told they have no booking in my name, which I said I have booked via messenger where the guy replied so rudely you can’t of as we don’t take bookings via messenger.So I showed him the message, but we don’t take bookings this way regardless of me showing him the message.They were going seat us but no chance the way he spoke to me and trying make me look stupid we were staying there and most definitely won’t bother again.
Sarzzzzz . 2020-08-16
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Took my son here tonight , staff were fantastic , super polite , and couldn’t do enough for you . Food was beautiful as per usual ! Can’t go wrong with this place ! Great food , great value , the chicken Pathia is beautiful.
Louie0506 . 2020-08-10
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1st meal out since lockdown n boy did I miss this place it’s all spaced out n they food is out of this world the staff make u feel so welcome I would never go another restaurant
Justin1305 . 2020-08-07
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Great food, good value and friendly staff. Always fresh food and attentive staff. Would recommend the 4 course banquet
P4548PZlisac . 2020-07-31
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Absolutely amazing from start to finish. Superb service, great staff and brilliant food. Fresh authentic ingredients and really nice meat and sauces. Mixed kebab was amazing and Naga was one of the best I’ve tried. I eat Indian all over the UK and this was faultless.
paulrE2971OL . 2020-07-23
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Ordering easy, food very good, delivery standards worrying in times of Covid 19. The driver delivering the food was asked if he wanted the money on the side save handing it hand to hand. “I don’t believe in all that” was the reply. Food was great and ordering was easy, but don’t spoil it by potentially spreading a pandemic disease.
Chris D . 2020-07-15
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Fabulous curry delivered to my door. I chose a tandoori chicken makhani. It was such good quality all round and so tasty. Thank you v much. Louise.
loubeecookie . 2020-05-31
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We have been to Basmati quite a few time now for a casual dinner through to Christmas lunch buffet, not had a bad meal yet but never tried the take away so decided to give it a try. Super meal, flavoursome and packed with spices (not chillies). I had Aloo Daan, my wife passanda, my sons an afghan chana and a murghi massala. Being dad I had to have a spoon of each, not dissapointed with any of them. Portions are pretty good so we shared a pilau rice each, a garlic naan and a cheese naan. Great value for money. Staff were great and food came out after id arrived - always a good sign. Highly recommended.
JCB933 . 2020-03-22
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Arrived and seated promptly with drinks ordered super fast also popadoms brought out quickly they were lovely and fresh but the mint sauce had a fly on the edge of the dish but luckily this was taken back and changed straight away after we pointed it out. For starters we had king prawn butterfly the coating was a little thick and also for myself tandoori king prawn which was absolutely beautiful to which my husband got starter jealousy. For main I had chicken shashlick and it was cooked perfectly my husband ordered goa garlic chicken which was flavour some, the breads were fresh and light the rice was also delicious in all a fab meal out. Overall we were happy but when food comes off a pass you would naturally expect a visual inspection to make sure the food taken out was right and no flys , the frustrating thing was he did not apologise for it ..
Mummyof_3nadog . 2020-02-26
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Made a return trip once again to Basmati with friends. Guaranteed wonderful food, great atmosphere & exceptional customer service...”Mushy Peas” did his upmost to entertain. Such a popular place to eat out & socialise, guests love the banquet excellent Value for Money....will certainly recommend & make another visit in the very near future. Many thanks gentlemen
ritestuff . 2020-02-20
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Friday evening 7/2/20. Accident on M6 prevented all the staff getting to the restaurant, everything running about an hour late. We were given this full explanation - couldn't be helped, staff were coping admirably. I said I couldn't wait that long as I'm diabetic, maybe we should go somewhere else. Waiter was brilliant, set up some poppadoms and dips at the bar for me. Very understanding and kind. Table was made ready for us in good time. We were given free poppadoms and drinks. More staff arrived and everything went very well. Food was gorgeous as always, staff brilliant and attentive. Free coffees. Can't praise them enough.
Sandrobear . 2020-02-10
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I am working in Newcastle under Lyme, and decided to try an Indian restaurant. The reviews were good for the basmati, and the prices were average. I’m from Birmingham and an avid Indian food eater. I’m no expert, but I couldn’t help noticing that 90% of the menu is made up of the ‘ easy curry’ . By that I mean the restaurant makes their dishes using precooked tikka style meats added to a standard curry gravy. The gravy is then added with other spices to make the ordered dish . Ie extra onions for Dupiaza, added Chillies for Jalfraizy etc. I’ve been eating Indian food for 30 years and my wife is half Indian, but I can’t help thinking that the British people are being ripped off by this style of cuisine. My local favorite Indian restaurants in Birmingham never put lumps of tikka into a sauce and call it a curry. The meat ( chicken and lamb etc) is soft and succulent, drawing all the spices into the meat as the meat is cooked in the spices ( not sealed in a tandoor beforehand). So if you want to still eat the food at the Basmati, insist the meat is NOT precooked in the Tandoor , and insist if the meat is not soft and tender then the dish will be returned. Stop ripping off the unknowing diners that don’t know any different. On a constructive note, Basmati restaurant, add a Methii Gosth to your menu, but use soft lamb cooked in the sauce, and I guarantee you will get great reviews, not disappointing ones from the like of myself.
S9712CYgaryl . 2020-02-08
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Appalling. Waited 1 hour after being seated by very surly waiter before food order even taken. Then waited 2 hours for starter. By hour 3 had enough and asked to leave and pay for starter(which didnt really feel we should given shocking service) Was told we had to pay for full meal, staff were aggressive and intimidating. Eventually agreed but asked for remaining food to take out at least. Was not really that good. I was told by the one pleasant waiter(as I was trying to leave) that staff were stuck on the motorway that evening and they were understaffed, however they were sending out takeaways all night whilst ignoring customers sitting in the restaurant. Even though they were having problems staff were rude, aggressive and intimidating and food was mediocre. Avoid at all costs!
Hungryandannoyed . 2020-02-07
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Very impressed with the quality of the food. Good, fast service especially as every table was full. We went as a party of 20 and there were no complaints amongst us. The staff are very polite and attentive.
woot025 . 2020-01-05
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Came here tonight for a family meal, we were very impressed, the service was friendly and the food was delicious! Thank you and we’ll definitely be back! 😊
jessp1996 . 2020-01-02
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I have to say that on New year's eve myself and my family had a wonderful meal at Basmati. The staff were great, the food was great, and the price was great. Many thanks to all the staff that made our evening special.
Go46528887667 . 2020-01-01
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I booked a table at Basmati, last minute. It was quite busy but the service was excellent. We both ordered from the 4 course set menu. The food was delicious. We will definitely be back
lexi71 . 2019-12-23
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Absolutely amazing food and great Staff, Always come here there isn’t any other place that compares to here!
Happiness562684 . 2019-12-22
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On Friday 20th December myself and my work colleagues visited for our Christmas meal. All the staff were very attentive and nothing was too much trouble for them! They even decorated the table for me! The food is always of a high standard and it is very reasonably priced. I cannot thank the team enough for always making sure my guests and I always have a fantastic time!
Gracee1711 . 2019-12-21
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We went as a group of 15 and it was my first visit. We had paid deposit but didn’t have to pre-order our food. I immediately noticed how friendly, helpful and patient the staff were. They gave us plenty of time to get our drinks in and peruse the menu before ordering our meals. We were all highly impressed that all meals arrived together and were very hot indeed. Not a single one of us 15 had absolutely anything to complain about. Each individual meal was cooked to perfection and beautifully served, right by our table. I had a fish starter, a vegetable madras with lemon rice and peshwari nan for mains. OMG, it was just simply gorgeous. The nan was the lightest, fluffiest bread I’ve ever eaten and the rice was very fresh, delicate and and had real lemon flavour. The madras was at perfect heat, not too hot at all but not too mild either. The ice cream dessert was delicious, soft and not overly sweet. All of us were unanimous that we would definitely come here again and maybe even make this a regular event.
LeeLymer . 2019-12-14
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The best Indian restaurant in town. Always a friendly welcome. Delicious, varied menu. Highly recommended.
dom m . 2019-12-10
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I went basmati on tues night arrived just before 6pm left 8pm when we left there wasnt a seat free it was packed But being that busy the food standard never drop n neither does the service its amazing best food I've ever tasted
Justin1305 . 2019-11-21
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Very disappointing Basmati. We use your takeaway weekly and our order is usually the same each time (mine is anyway) I always have a Panner Tikka Shashlik and this week I had a very unpleasant surprise of lamb in my meal. It may appear that there has been a key member of staff missing for a few weeks which has shown (as an order a few weeks ago was completely wrong)
Bextrosity . 2019-11-11
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We have been eating here for over three years and the food and service is constantly five stars, the staff are always professional and attentive no matter how busy they are. Hats off to the kitchen staff too who must work their socks off to get quality food out so promptly.
Ray B . 2019-11-10
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I often eat at Basmati as it’s my favourite Indian restaurant in the UK, I’m just lucky it’s also on my door step.
PressBar . 2019-11-09
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I have visited the Basmati on a number of occasions and it’s never disappointed. The food is alway excellent, there is a real buzz about the place and the staff are absolutely brilliant, always polite and very knowledgeable about their menu, you tell them what you like and they even suggest tweaks to suit your taste, great customer service, will be back soon.
Sinbad008 . 2019-11-05
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All i can say was that it was ok, i have had far better curries elsewhere. Service was good and they were very busy.
alexandrasutton1971 . 2019-11-02
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My new go to Indian. Busy place, and there is a good reason why. Excellent food. Extensive menu. Really tasty, good portions. Already booked to go back.
GWDA058 . 2019-10-28
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102 Opinions
We would like to think that we are curry connoisseurs 😜. Been to a lot of different restaurants. We moored up near the harecastle tunnel and decided to pop into kidsgrove for a curry. We were recommended Arena by a customer that was standing outside. We took a chance and it was a good decision. Karen was brilliant and the food was fantastic. The lamb was so tender, fresh cauliflower in the bhaji and the channawalla was so tasty. Would thoroughly recommend. Unfortunately we were early and the restaurant was empty so I can’t give a great review on the atmosphere.
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Very good atmosphere and amazing food !
366 Opinions
Came here last Friday and was expecting the same service as last year however i was really disappointed with the service, the manager had earplugs in and seemed unbothered. Food was great it was just the service that really let me down.
47 Opinions
Honestly the delivery man was the best part and im sure staff are lovely. Forgot my redbull, offered one next time which was kind but wont be ordering there again. Ordered a burger and chips, genuinely cant explain more to you how horribly dry and rubbery the burger was, chips were cold and stodgy. Not just that, ordered a donut and was met with what tasted like a hard sponge soaked in sugar. Have never had a takeaway as expensive but horrible as that, seems like they make the food at the start of the week and use that🤢