Based on 1.666 opinions finded in 3 websites
Based on 1.666 opinions finded in 3 websites
Nº 232 in 307 in Derry
Opinions
Food was freezing … not great quality
Barry . 2025-03-09
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2 hours late, called told it left shop
Graeme . 2025-03-02
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all cold and looks like it was made yesterday:/ popcorn chicken was decent
Oran . 2025-02-11
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Food was stone cold after waiting an hour
Ciara . 2025-01-24
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The fish was really nice and the onion rings. Good value for money too. Delivery man did a really good job as usual, thanks.
Anthony . 2025-01-12
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useless ordered food at half 6 they kept delaying the time and then they didn't bring the food 3 hours later shop was closed
Gerard . 2025-01-02
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Wrong item arrived first, girl on phone couldn’t have been any more helpful, replacement was sent straight away
Ruairi . 2024-12-29
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Asked for curry and cheese on nugget meal and it was plain
Jodie . 2024-12-21
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45 mins late. Food not even hot. Soggy. Absolute joke waiting an hour and 20 mins for below par food. No chance will i order from her again.
Kevin . 2024-12-16
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Waited for nearly 90mins for food. Kept blaming JustEat. Staff are so abrupt. Food was below par. Last time I'll order for sure.
Kevin . 2024-12-16
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Placed an order just before 8pm and estimated delivery was 9pm-9:20, said it was out for delivery after 9pm even though they close at 9
Corey . 2024-12-15
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Delivery was late and food was cold would not order from here again
Martina . 2024-12-05
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Never received my order, called multiple times to no answer.
Zach . 2024-11-23
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Batter was soggy on the onion rings (didn't eat them) and battered sausage. Chips could've been kept in another minute. Normally no complaints but tonight was below par.
Kevin . 2024-11-18
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Chips were lovely. Browned really well. Hard to get decent chips these days and Barr's didn't fail.
Kevin . 2024-11-13
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Had the most beautiful pizzas from here tonight. Would of swore it was from an actual pizza place. Def recommend
Tracey Green . 2024-09-29
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Food was cold and paper bag was soaking in I don’t know what
Darragh . 2024-09-27
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Order was extremley last and food was cold
Kara . 2024-09-26
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Overly greasy food, even for a chip shop. Wouldn’t recommend unfortunately.
Ryan M . 2024-09-20
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Nicest chips peas & gravy in town
Conor . 2024-08-31
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Food arrived very late absolutely freezing with missing items i wasnt refunded for
Oonagh . 2024-08-30
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A good selection of typical chip shop food and a good selection of pizzas as well. A cash only place which is good to know before hand. Delivery option is available via food delivery apps. The food is off good quality and the portions are value for money.
Michael Doherty . 2024-08-17
MORE AT Google
2 hours for a delivery. Disgraceful. I live a 5 minute walk away. Rang after an hour and a half the girl had no idea where my order was. Could hear somebody tell her to say it was just leaving now. Took another half hour. Chips were black and soggy.
John . 2024-08-05
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Ghost kitchen do not order from here my food never arrived
Matthew . 2024-07-17
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Terrible service waiting over 2 hours for the delivery and it never showed didn’t get our food, was very rude on the phone will not be ordering again
Jessica . 2024-06-24
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good hearty chippy food. thanks 👍
Anthony . 2024-05-29
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Due to traffic it was late but prepped perfectly n tastes good
Natalie . 2024-05-20
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I wasn’t sure what to expect, a lot of awful reviews on here about this place. Food was nice, however there was an issue with an item. I ordered a chicken ball special with NO rice and it arrived WITH rice…. mistakes can certainly happen but it seems a regular occurrence with this place according to the reviews ☹️ the chips here were beautiful 🍟🤩
Kayla . 2024-04-30
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Placed an order before 7pm. Called back asking where my delivery was to br told it had just left with the driver. 10pm i am still waiting. Tried calling back several times but got no answer and now they are closed. I want a refund!
Shelley . 2024-04-20
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didn't even receive the order it hadn't came after almost 2 hours money to be refunded ASAP
Peter . 2024-03-30
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always great service and nice staff on the phone and delivery thanks. food lovely too 😋
Anthony . 2024-03-21
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They called me first to say they sent my order to the wrong address, then when they prepared new order it arrived with hardly any chicken on the chicken box pizza and it was swimming in the sauces, my son was unable to eat the meat feast pizza either as he said it had way too much tomato paste on it, over all we could not eat the pizzas and will not be ordering again.
Catherine . 2024-03-15
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Food was beautiful Pizza was 10/10
John . 2024-02-29
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Took an hour & a half to arrive, food was cold & they didn’t deliver my drink.
Nicole . 2024-02-10
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Food took over an hour to be delivered and order was missing 4 items. This is the 3rd time i have ordered from here to be sent orders missing items. Will not be ordering again
Charlene . 2024-02-01
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Placed an order at 19:43, girl who took my call had the personality of a brush, hung up on me after I said my order was complete. I called back at 9 to find out that they took the wrong address down and couldn’t reach me as the brush didn’t ask me for a contact number and told my food wasn’t coming. Good food but service is not there whatsoever, update, called Apache Pizza and the level of customer service was leagues ahead of this Stone Age establishment, don’t know how places like this is still in business honestly. As a service industry professional I’m honestly just appalled that people in 2024 still receive such poor quality of service
Stephen Orr . 2024-01-28
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Lovely food just think they should not be on the app taking orders if they are too busy and can't handle the orders
Leanne . 2023-12-21
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Always great food from this takeaway. Deliver was early too. Thanks
danny . 2023-12-21
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Pizza straight in the bin as was cold , everything was mush and soggy
Joe . 2023-12-17
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Disappointed sadly, ordered chip cheese and taco but it was drowned in taco and mayonnaise. Too late at night so didn't complain. One of my favourite chippys still and look forward to ordering again. The battered hotdog was beautiful by the way, thanks.
Anthony . 2023-12-05
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Ordered at 5.30 got at 7.30. When rang up took another 20 minutes before arriving when said it was left
Beth . 2023-12-04
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Food was 35 minutes late and cold upon opening
Shay . 2023-12-02
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Really nice, the chip cheese and taco is really good, great value for money too. Thanks.
Anthony . 2023-12-02
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No drinks included and the food was a bit cold too x
Katelynn . 2023-11-16
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I still haven't received my delivery order
Stacey . 2023-11-11
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Food was nearly 2 hours late, rang after an hour and 10 mins to be told it’ll arrive in 10 mins as they’re ‘putting it on now’ only to be left waiting another half hour, whoever is in charge here of here needs to be more realistic with times or at least cancel the order if overwhelmed. Won’t order again, an actual joke especially for half decent food.
Jody . 2023-11-09
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Didn't receive the small curry and chip that I ordered and paid for
Graham . 2023-11-08
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Ordered at 16.43 delivered at 18.47 was delayed twice and was still late for the 3rd delivery time the fish was awful dry and rubbery went in the bin will never order from here again
Martina . 2023-11-07
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First time trying the chicken box, woh really good 💯 a small one was enough
Anthony . 2023-10-31
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Curry cold and lumpy. Chips like mush and a freezing cold burger that was supposed to be a Hawaiian burger. Never again
Shauna . 2023-10-21
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My food didn't arrive. I've ordered from you before, I expected better.
Joseph . 2023-10-19
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Cold soggy onion rings and bag of chips, no pineapple on 'hawaiian' burger.. all burgers cold... waste of food, time to cook it n money that paid for it..... bin got it.....
Leanne . 2023-10-16
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Better than any chippy in Belfast by a long shot! First time ordering and was on time and very good:))
Liam . 2023-10-07
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Pizza base was burnt. Very dry and tasted bland. Delivery time was good.
Conor . 2023-10-02
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The incorrect order was delivered. Rang the shop and they told me they were aware of the mixup and the correct order will be delivered in 15 minutes. After 30 minutes still no food so I rang again, this time they said 10 minutes. After 20 minutes still no food so rang them. This time I was told any minute. A minute later they rang me and said that my order has been delivered 10 minutes ago, when I asked them what was the address they gave me someone else's so I asked them when can I expect the correct order. The girl on the phone told me multiple times how she is confused and that the correct food should have been delivered. I explained that's not the case and asked for an estimated time for delivery. This time I was told not long just a few more stops. 40 minutes later as of now still no sign of the food. It's been 2 hours since the time the incorrect order was delivered. I would steer clear of this place and I advise others to do the same if they don't want to be disappointed.
Benjámin . 2023-09-27
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Ordered food at 7:30pm. It didn’t arrive until 9pm. Such a shame as food is usually delicious.
Mary . 2023-09-25
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Great food as usual but kinda upsetting not getting my drink. Last time this happened I was told cause I ordered from just eat there was very little could be done which in my personal opinion is only putting the standard of Barr's down as o love the food. But other than that lovely chip butties and fish was nice too, good job Barr's apart from the drink 👌😉
Anthony . 2023-09-20
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Beautiful food as always, highly recommended the chicken box
Adam . 2023-09-18
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Wrong items and took ages to deliver
Brandon . 2023-08-28
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Waited nearly two hours food was rank cold melted cheese on chicken box/ soggy roll on hotdog with cold melted cheese how appetising bin loved it never ordering here have again!!!!!!!
Daniel Moran . 2023-08-18
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Was waiting nearly over hour half and was freezing forgot to give the drink too
Paul . 2023-08-07
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Food was cold and so greasy such a waste of money
Shauneen . 2023-08-06
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Traditional chippy food. The curry chip butties and two pieces of Atlantic cod are the best thing ever. Delivery men always dead on too, thanks a lot. 😊
Anthony . 2023-08-02
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Ordered pizza, chicken burgers,chicken salad baps and chip curry food freezing and no chicken burgers no chicken salad bap, the delivery driver was incompetent at best to carry out a easy job, gave my order to another customer
Stephen . 2023-08-01
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Chicken box had that much sauce on it it was lip I ordered a dip instead of food, food was also freezing rang to complain the women said they would send a new one down and they still haven’t sent it still waiting
Caitlin . 2023-07-31
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Shop is like a dungeon and staff are a disaster. One girl taking orders actually answered a video call as I entered and continued talking while totally ignoring me. Waited 40 mins on a single bag of chips one night that turned out to be sitting on the pizza oven. It's a pity because the food and pizza is actually nice
Conan Cunningham . 2023-07-16
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Pizza was late in arriving and it advised and it was freezing.
Seanie . 2023-07-09
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Deliveryman had a great sense of humour, pizza good, all good.
Jamie . 2023-05-02
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I never received this order I would like a refund .. have been in contact with the restaurant 3 times
edel . 2023-05-01
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The period of time from order to delivery is too long. It was over an hr wait
Catherine . 2023-04-28
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I asked for just lettuce, tomato and pineapple on the burger but it arrived with sauce and cheese. I am allergic to cheese so I had to throw the meal out, very disappointed and I would be grateful for a refund please.
Linda . 2023-04-12
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Great food fast delivery can't complain
Sam . 2023-04-03
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All the order was freezing cold. Shocking.
Robert . 2023-03-09
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Great chippy wudnt go anyware else cod is to ie for best in town
Wendie . 2023-03-06
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Very long wait on delivery. Food was excellent. Will collect in person next time
David . 2023-03-05
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Booked delivery for a birthday party at 6.10pm for 7.25pm plenty of notice to recieve order on time
Emma . 2023-03-04
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Order incomplete. Extremely greasy and cold . I asked for no salt but order was salty. Never again.
Kathleen Bradley . 2023-01-07
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Pizza was ice cold and completely burnt and inedible. Chip pea and gravy had no peas
Emily . 2023-01-07
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Oh my food was amazing as usual 😋😋 love my mexican beef. Delivery times are still an issue but the food is worth it 😋😋😍
Amber . 2022-12-10
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Food was cold and couldn’t eat it. Ended up having too order from elsewhere
Michelle . 2022-12-06
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Ordered 2 hours ago hasnt arrived
Conor . 2022-12-05
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Chicken was uncooked and dip missing from bag
Charlene . 2022-12-04
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5* food so yummy 😋 but I ordered my food at 5.20pm but had to wait 2hrs for it to be delivered. The restaurant did inform me that there was a delay AFTER ordering. Food was hot, yummy 😋 and worth it but maybe if they were experiencing alot of orders then they could have this on the just eat page BEFORE we order it (maybe information like collection only) would help their customers especially for their insulin dependent diabetic customers. Barr's food on the other hand is definitely something everyone should try as the food is gorgeous 😍
Amber . 2022-12-03
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Delivery time was 35-50mins, this updated to 65-95 mins after the order was placed. Delivery took 70mins in total. Chips were soggy and greasy, battered sausages were very greasy to the point the batter was falling off them. Curry sauce was cold, comparing to the temp of the other food - don't think this had been heated prior to delivery. Taco was mixed dip, not standard taco sauce. However the chicken burgers were tasty, only part of the delivery that was enjoyable.
Grainne . 2022-11-28
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Food took over 2 hours to arrive I only 1 thing don’t know what the staff being doing in the shop cuz there’s noway it’s that busy for an order to be over 2 hours late shocking service
Ryan . 2022-11-28
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Food was so cold and forgot drink
Chloe . 2022-11-26
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Food was almost 3 hours late. Food arrived and was disgusting. Not the normal standard of service normally received.
Kirsty . 2022-11-22
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Pizza burnt and all I could taste was salt off the curry - no curry flavour at all.
Seanie . 2022-11-21
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First time I ordered from here, Food was very good! And I thought reasonably priced. I will order again.
Jennifer . 2022-11-17
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Pizza was pretty much black from over cooking. Went right in the bin.
Jamie . 2022-11-13
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the best chicken fillet burgers in derry
P Heron . 2022-11-11
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Food was cold and pizza slightly undercooked
Shauna . 2022-11-06
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Terrible food went to the wrong house and then when I called they ignored my call
Leah . 2022-10-20
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Food was delicious and arrived very quick
Martina . 2022-10-19
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The water flying out of the chicken burger and the rest of food was cold
Mary . 2022-10-19
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Food was amazing definitely my new favourite place also good value
Simon . 2022-10-14
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I really enjoyed my red fish and chips 🍽
Marjorie . 2022-10-12
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Food was beautiful, will definitely order again
Cashel . 2022-10-09
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Waited 1 hour and 45 mins for my order which was not much
John . 2022-10-09
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Food was cold. And item missing from bag. Tried calling restaurant and phone rang out. Then off the hook
jonny . 2022-09-25
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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🛑 Staff and food are awful folks ❗️❗️ Ordered food for me and my mum and dad a few weeks ago and after waiting an hour the fish and chips came and the oil was running off the chips and they were undercooked , the fish was full of batter and grease , I was physically sick at home. The order came to 55:90 and I called to complain and they said they would send a new one and the docket was in the till. When I called back today I recorded the phone call as my mum rang before and the girl was so rude on the phone. I called this evening and spoke to staff (younger girl) refused to tell me her name and hung up the call twice. I explained what happened and she told me “it wasn’t her problem” and they can’t give out free food” I am lost for words to be honest. She told me management was looking at her and they said the same 🤦🏻♀️. I have never been spoken to like that in my life. I payed the best part of £60 to be verbally assaulted and humiliated on the phone for food I payed for out of my own pocket 🤦🏻♀️ mostly all the reviews on here echo my experience, I just wish I knew about this sooner. This is so wrong 😑. Avoid at all costs folks 💔
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