68 Clooney Restaurant in Derry

Awful, chips not cooked , over packed , not one bite of it was right , needs a serious check

🛑 Staff and food are awful folks ❗️❗️ Ordered food for me and my mum and dad a few weeks ago and after waiting an hour the fish and chips came and the oil was running off the chips and they were undercooked , the fish was full of batter and grease , I was physically sick at home. The order came to 55:90 and I called to complain and they said they would send a new one and the docket was in the till. When I called back today I recorded the phone call as my mum rang before and the girl was so rude on the phone. I called this evening and spoke to staff (younger girl) refused to tell me her name and hung up the call twice. I explained what happened and she told me “it wasn’t her problem” and they can’t give out free food” I am lost for words to be honest. She told me management was looking at her and they said the same 🤦🏻‍♀️. I have never been spoken to like that in my life. I payed the best part of £60 to be verbally assaulted and humiliated on the phone for food I payed for out of my own pocket 🤦🏻‍♀️ mostly all the reviews on here echo my experience, I just wish I knew about this sooner. This is so wrong 😑. Avoid at all costs folks 💔

What I ordered didn't arrive. Food was overcooked. Won't eat here again.

Great wee cafe on the racecourse road

First time that I ever ate Subway, loved The Baller, delicious. The staff were friendly and nice and the location is near the hotel that i was in. It made me want to eat another one! I would come again if I get the chance to!