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4.2

Based on 40 opinions finded in 1 websites

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Nº 177 in 440 in Lincoln

Score
OpinionsNoteGoogle404.2

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Security guard was very rude and was particularly picking on our table and was watching us through the window so that she could come in and tell us she was going to kick us out for doing things that we’ve never been told by anyone else we aren’t allowed to do but wasn’t saying anything to the other tables. Customer service was awful.

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lovely location on the waterfront we booked a family room which was spacious, staff lovely and only a couple of minute walk to the city centre

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Sit at a table, don’t expect your wine to be the same price as the menu. When you get to the bar, a sign says the prices differ. Bar staff wouldn’t have any discussion about it. Is the hotel too poor to adapt their printed menu? Even a notice in the menu would help. It’s careless and poor form. I might be one insignificant voice but something must be said. Didn’t like it years ago, heard nice things, came back years later and it’s still the same…tacky.

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I was looking forward to our lunch at Stokes with my friend as have always enjoyed our visit usually just having a cup of tea and cake etc downstairs. Today we came for brunch on the second floor. We ordered bacon and egg and egg on toast. Unfortunately they had to change my meal as I had ordered brown toast but was given white. When I received my meal my friend had finished hers. Bit disappointed with the meals as they were both cold. We will still come back for tea and cakes on the ground floor, as always enjoyed our visits. Bit of a shame though.