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4.4

Based on 3.183 opinions finded in 1 websites

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Nº 911 in 2648 in Liverpool

CUSTOMERS TALK ABOUT DISHES WITH..taginemeatricelambchickencooked
Score
OpinionsNoteGoogle3.1834.4

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Date night ruined because a server spilled hot Lamb tagine stew on my girlfriend's leg. She ran off to the toilet to clean it up, meanwhile, staff were cleaning the floor, table and chair. After a couple minutes, another employee asked if she was ok and apologised, and I had to tell her that I'm more worried about my gf being burned. It wasn't until then that they went to check up on her in the women's toilets. When my gf came back, she was too embarassed to leave (or even stand up) in a heavily stained dress through Bold Street and just wanted to finish our meal and get out. Once we finished, she went to the bathroom to check on her leg. It was only then that the manager came to speak to me alone. He apologised by saying "Sorry, mistakes happen" to which I replied "They do but that shouldn't and I'm going to have to complain" and he rudely responded "So mistakes don't happen?". I asked for the bill and, though I didn't hear them, it seemed like they were arguing over whether to remove the tagine. The manager sent the server to us to apologise and to charge us for the meal. In the end, they decided to charge us for my meal and a coke. Her leg did get burned (which she told a member of staff), though it's hard to see because of her complexion. Her dress is completely ruined now too. We wish we just walked out.

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Ralfh Pulmones . 2024-08-25

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Best place to go in town with the family for food. Having all 6 daughters and my wife clean their plates says it all.

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chris johnston . 2024-08-23

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Food was ok but not great. And certainly not for the price. Waitress seemed more interested in who was coming through the doors mid-order

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Hassan . 2024-08-22

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First time trying this restaurant. Quick friendly service. Large portions of lovely food.

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Alison . 2024-08-19

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We arrived on a Sunday afternoon and pleasantly found the place quiet. Quickly shown to our table for 6 by nice staff. The menu is quite extensive and we did get carried away and ordered too much food. We were surprised at the size of portions which makes sense as the prices are quite high. Food overall really nice, kids enjoyed it too with the mocktails very nice. They kindly gave up some plastic boxes to takeaway any leftovers. Mens toilet I would give 8 out of 10, clean and tidy with some improvements. Overall I would recommend.

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Saj Ulldin . 2024-08-18

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Delicious food with good prices. It took them a long time to bring our dish, but it was all very tasty.

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Bia Nunes . 2024-08-18

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Great service and prices. The food was fantastic, lots of flavors. Authentic Lebanese food

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ericka garro . 2024-08-18

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It is very beautiful and the entry price is reasonable per person

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خالد العتيبي . 2024-08-17

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Delicious and authentic food. I went with my partner on Saturday in the evening and the service was good despite being busy. We ordered a meat mezze platter and a mixed grill meshawi for a person. Sizeable portions, as you can see on the photo, despite being for one person each plate. We couldn't finish it! The tea was really nice too. The platter, the mixed grill, a coke and 2 teas were less than £50. I'd strongly recommend this place.

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Yolanda Ruiz Rubio . 2024-08-15

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Very tasty food! Nice service! Clean! I recommend !

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Karolina Karolina . 2024-08-15

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Delicious food at top service and quality. I was in here yesterday for lunch and I really enjoyed myself. Good value for money.

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Daniel wonderley . 2024-08-14

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Visited last night after being unimpressed with our initial choice of the Greek restaurant a few doors down and we didn’t regret it. This place is the real thing, authentic home cooked food at such good value for money. The sharing starter of dips and bread was delicious and the main course of shawarma was unreal, so much delicious chicken and lamb on a flat bread served with rice, salad and fries. There was so much I took some home and ate it for lunch for two the next day. The staff are friendly and helpful. We will definitely return for more!

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J F . 2024-08-13

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Lovely food, very fragrant and tasty. Had mixed Shawarma and portion size large and good value for money. Service fast and friendly.

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CW . 2024-08-13

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I wish to thank the lovely Moroccan employee. He ensured that my friend and myself were looked after in an outstanding way.. grazie mille and all the best

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Ilaria de Franco . 2024-08-11

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Mixed Grill Meshawi for 2: Outstanding. Tasty, fresh and plenty of food. Dined for two, extra bread and mint tea - all for £50. Thank you. Highly recommended.

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Ben Levy . 2024-08-07

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I chose go to to the restaurant according the menu and prices listed in photos of google maps. But, I found the real prices are double. Here attached the menu 04/08/2024

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AFI 88 . 2024-08-05

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Food was really good as usual. But the manager was a bit miserable. No joy in the room.

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Johnny Mok . 2024-08-02

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Very dirty restaurant, no cleanliness at all. Food is very expensive and presented very badly in dirty old utensils. I have ordered a lamb shank with bread. They gave me very small bread and I have to pay for extra bread to finish the meal.This is the way they are looting. Chicken with rice was very bad , rice were re heated,not fresh. Avoid this place.

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rao yasrab . 2024-07-30

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- chicken shawarma platter £12 - meat mezze platter £15

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mel . 2024-07-28

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First time visiting and wasn’t disappointed, 2 of us eating, the service was superb. We weren’t rushed, assisted with the menu when we asked about the size of the dishes, which are good size portions. Food was served quickly, everything was fresh and tasty. Fair price for Liverpool city centre, our bill was £21 per person including a soft drink and cup of tea following the meal. Great choice for vegetarians too

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Michelle Rice . 2024-07-28

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The food is good, yes, but I noticed an exaggeration in the prices. You can't pay 4.5pounds for a 750ml bottle of water

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Lunar 8 . 2024-07-28

MORE AT Google

impeccable service and delicious food

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Aayan Ashraf . 2024-07-27

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I recently visited this restaurant and had a very disappointing experience. Firstly, the food was completely tasteless. Even the simplest dishes were bland. Additionally, everything was extremely greasy, making the food difficult to eat. On top of that, some dishes were dry, giving the impression they weren't cooked properly or had been sitting out too long before being served. As if that weren't enough, the prices were exorbitant compared to the quality provided. I do not recommend this place if you’re looking for a good meal.

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MihaiConstantin95 . 2024-07-27

MORE AT Google

Amazing food - really tasty and good portion size. Service quick as well !!

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Gareth Stables . 2024-07-27

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Loved the place ! The food was so nice

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roumaissa friou . 2024-07-26

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Really tasty food at a great price.

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Josie P . 2024-07-24

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Generous portion for the price!

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Ray Weaver . 2024-07-24

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Brilliant place. Food was delicious, affordable, very tasty and served with a smile

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Steve Grant . 2024-07-20

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Food portion was good but taste is very average. Shish tavuk was very tasteless.

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Ramna Nadeem . 2024-07-17

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Have been here countless times over the years but this was the first time for a while. Food fine but nothing special, definitely too expensive, I ordered a grilled piece of salmon with rice and bread and ended up paying £20.50 for what felt like £10 worth of food. Dip platter fine but wouldn’t be surprised if the dips were all scooped out of a big cheap pot bought from a supplier, they did not feel made in house. Service was slow and the staff all seemed to be generally uninterested in working there. Probably won’t be back.

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Frank Greally . 2024-07-15

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Had a great meal here Saturday afternoon. Service was great food well presented and great portions. Sat outside so we had a really good vibe. Good value for money too meals and drinks for 4 just under £85.

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Jeff Rogers . 2024-07-09

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Came here for my graduation meal and the staff couldn’t have been more kinder. My phone was almost dead and they kindly offered me a power bank. The food was delicious with amazing portions and quality was also fabulous. Will be back again! Loved the olives and pickles, as a pickle addict, I loved them. The meat and the lentil soup were also amazing!

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Hannah Davis . 2024-07-09

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I ordered a lamb shank and mixed shawarma. The food was served 4 minutes after I ordered it, it was warm and went cold very quickly. They obviously reheated the food instead of cooking it fresh. The service was terrible as well. The staff were standing around talking to each other and ignoring customers, it seemed they didn't want to be there. Waste of time and money.

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Sheraz Tipu . 2024-07-07

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Lovely little restaurant on Bold Street. Very good welcome and service. Food was delicious, 4 plates to share, excellent value. No alcohol on sale but Mohitos were great.

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Martin Pearson . 2024-07-05

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The waiter who was working today at 5 pm. He was very rude. I didn’t enjoy my food because of him. He was really in a rush and I ordered chicken shawarma wrap and it wasn’t that much .

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osman dirils . 2024-07-04

MORE AT Google

The food is amazing. We ordered the meatballs and the lamb tagine and it was perfect. The price is not a lot for such an amazing food. Fast service and very nice staff as well

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Gail . 2024-07-03

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I normally enjoy Lebanese food. The food here was not good the meat was very greasy and not good quality. But the price of the food reflected we would get premium quality Me and my girlfriend left most of it on the plate. I was extremely disappointed as we were looking forward to good quality nice food. 1st and last visit to this place. Will try the Turkish across the road next time.

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Paul McCormick . 2024-07-02

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This was a real disappointment. Service took ages and everyone that came in after us was served first. The food looked good but lacked any flavour at all. The ‘pizza’ was soggy and tasted of nothing. Absolutely would not recommend, the worst Lebanese food I’ve ever eaten and had the displeasure of paying for.

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Lucy Clarke . 2024-06-30

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Worked in the middle east for many years. The food here was authentic, well prepared, served with a smile and affordable. Can't wait to visit again .

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Phil Rose . 2024-06-28

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Food not so good Won't go again

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SUE EDWARDS . 2024-06-28

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Delicious food with a lot of choice. In contrast to other restaurants in the corner, very good prices.

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Marc St . 2024-06-25

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Not sure why it gets a high rating as we thought the food was poor, lacking in taste and disappointing (halloumi wrap and the Bakchich pizza). When the server collected the food, they also said that particular 'pizza' wasn't nice and she wouldn't recommend it. The service was adequate but the person at the till is super rude. Finally, there's some sort of vibration coming from the floor underneath, reverberating through the chairs and table which is uncomfortable and distracting. Overall, would not recommend this place whatsoever.

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S M . 2024-06-23

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Fantastic all round from the staff to the food absolutely top class. Highly recommended.

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Richard Hall . 2024-06-20

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Paid £18 for a tiny lamb skewer that was full of fat. Loads of salad and rice to overcompensate for the lack of meat. Chilli sauce was nice but just wasnt good value for money from a quantity or quality perspective.

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Lee Mallaband . 2024-06-20

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Amazing food! I'll definitely be going back. Staff were all really friendly and quick to serve you, I'd definitely recommend the shawarma platter, everything is fresh and full of flavour. You won't regret coming here

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JayOhEff . 2024-06-17

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Lovely Lebanese restaurant with delicious food.

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Raj Modha . 2024-06-14

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One of the worst breakfast I've ever had in my life . Everything was bland I don't think the chef put any effort in making it, everything was left on the plate the waitress didn't even bother asking if the food was OK, she just took the payment. NEVER AGAIN AND IT EXPENSIVE, YOU HAVE TO PAY FOR EXTARA TEA OR COFFEE.

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Hamid Ahmed . 2024-06-12

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I like shawarma. This place provides.

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Gwen Murphy . 2024-06-10

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The falafel wasnt good at all, my box which costed 7.5 had 5 really small balls and no salad. I had the same portion of falafel wih alot of salad and vegetables for the same price in go Falafel. The falafel didn taste at all

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R Al . 2024-06-04

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Great food at Liverpool city centre

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Filipe Braga . 2024-06-04

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Very nice restaurant. Staff are very pleasant and accommodating. Really friendly. Nice atmosphere. Recommended by me. We were only in Liverpool for the evening. We made the right choice

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Bryan . 2024-06-01

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It was really nice and it had THE BEST CHICKEN EVER the waiter was really nice and kind he let me take some sause home which I loved 🥰 cause they made it and u asked were do they get it from but they make it it was so nice definitely recommend by Florence 9

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Jade Thompson . 2024-05-29

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Absolutely stunning food, visited this place a number of times, and it never fails to disappoint. We were a party of 2, and we are big eaters. We opted for the mixed grill for 2, and the starter platter. This was more than enough for us, but every item on the table was a delight to eat, cooked perfectly. The restaurant is fairly small, but not very loud which is great to still be able to chat. The service is quick and attentive, the only negative is that you can't purchase alcohol, but will not reduce the scoring for this as it's a culture we knew about prior to choosing to eat here.

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joe walters . 2024-05-14

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Big portions 👏🏼 Taste is good. Just don’t expect the same taste as Turkish barbecue if you’re too used to it (this is not an alternative to the barbecue place which is cross the street). This is another taste. The staff was happy to serve and match our requests. A tip for the venue owner: outside sitters are a little unnoticed when ordering

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Hüseyin Emir Bircan . 2024-05-12

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Good atmosphere an the food was incredible. The place was busy which is a good sign but the staff seemed a little rushed. I appreciate that they don't hover but the odd glance to make sure we were ready to order would have been good. In fairness that's me being super picky it was a great place and I'll definitely be back! We ordered the mixed grill for two which comes with chips, rice and salad.

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Antonia Ferguson . 2024-05-12

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The food was fantastic, flavorful and good size portions (we did order a variety of dishes). Everything came together even though it did take some time but it is what it is. The staff was friendly, the place was neat overall a good restaurant for good food.

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g sun . 2024-05-10

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Been before and have been in love. Unfortunately not this time. I’m not happy to give negative reviews as things change with time, staff and ownership.

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Todai Imappy (Todai Imappy) . 2024-05-06

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Had incredible meal there Saturday 4th May 2024. Our waiter Mattheo was friendly helpful and very knowledgeable. Nothing was too much trouble. Highly recommend the Samek.

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Elizabeth Ritchie . 2024-05-05

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Nice food, but so cold in there, went last week, they had the aircon cranked up to the max, it was like eating your meal sitting in a refrigerated room, very uncomfortable. I asked could they turn it down, they did for about 2 minutes then back up again. Wrap up warm!

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Sue B . 2024-04-28

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We were in Liverpool in early April with some friends and my husband and I went in search of takeout for our group. We were very glad we chose Bakchich. Excellent service. Fantastic food. Great prices. We had a wonderful feast back at our Airbnb. All of the food was great but the baklava was a special highlight. (A special shoutout to Anriya, Yennah, and Homza :)

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Julie G . 2024-04-28

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If you come to Liverpool, this is a MUST visit for lovely Middle Eastern food. Not just the food, lovely staff, especially Mediha, who has an amazing personality, and what a great atmosphere.

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nadeem iqbal . 2024-04-23

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A bit of a wait otherwise excellent food and staff.

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Ash . 2024-04-21

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Chinese women charged us for large tea but only give us small tea. She was very rude and disrespectful even after we highlighted the issue to her she became very confrontational and arrogant.

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Jamie Driveways . 2024-04-17

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My partner and I had a great lunch here. As others have mentioned, portions are quite large - we happily shared the vegetarian mezze and zaatar chips without leaving hungry. Delicious, good value and would definitely come back! The Lebanese tea was a great addition too. We had to wait for some time for a table (no fault of the restaurant) but service was friendly and fast once we were in.

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Chloe Coles . 2024-04-16

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Very good food, friendly service, you can go there.

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Michael Pirker . 2024-04-13

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Always wanted to visit this place, and finally we did today (11-4-24). Staff were very friendly and welcoming. Excellent choices of food and drinks, decent price. We were very happy with food we ordered. Thank you for the great service. We'll definitely be back

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Nelson Ballesteros . 2024-04-11

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Delicious food, pleasant staff and place was very clean,I would visit again soon.

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Horward Brandt . 2024-04-09

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It is the best Lebanese food I've ever had. Atmosphere was great. Lots of people. Lots of noise, it was simply fantastic! The food was amazing, I highly recommend the shawarma wrap, It fills you up very much! I highly recommend this place, should visit with friends

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Omor Khondaker . 2024-04-09

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Please the young lady with black long hair should be fired disgusting how she looks at the costumer’s

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Reviews Review . 2024-04-02

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First time I've been here after meaning to come for a long time!! A friend and myself ordered a mixed shawarma platter, halloumi and a coke each, the bill came to just over £50 and for the size of the meal you can not argue. The halloumi was cut in to nice sized fingers and on a bed of salad. The mixed platter was served with chicken shawarma, lamb shawarma chips, rice and bread. The taste and quality of the food was great. The staff were friendly and the area was clean.

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Some Scouse Lid . 2024-03-26

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Really tasty food, very decently priced, good portion sizes on the mezzes we had. So much, we took some away which contributed to our evening meal! For under £45 for drinks, mezzes, and a yoghurt breakfast which led into lunch when rain arrived, a very worthwhile stop. We will return.

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Tim Prevett . 2024-03-18

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A really lovely meal with excellent service. We had the hot mezza which was great - food and value.

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Kathryn Silk . 2024-03-13

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Great ambience with delicious food. The staff were all amazing The place is a bit tight with chairs and tables too close

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Sami Abdelmajeed . 2024-03-13

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Great food, brilliant service and reasonable prices.

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Paul Tomlin . 2024-03-12

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10/10 Delicious food, great portions and friendly staff. You can see your food on the grill while you wait 🤤 I normally take photos for my review but this time we couldn’t wait when the food arrived. Had baba ganoosh, shishtawoog, batata harra and chicken shawarma platter

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Raghad G . 2024-03-08

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Food is actually not worth for the price and it’s below average.

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Chathura Abayarathne . 2024-03-06

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Imagine a very expensive cheap Kebab. That's Bakchich. First time I've been in years. Used to be great . Not now.

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Paul Wilson . 2024-03-02

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Cheap delicious food in big portions served very quickly. Like a cafe not for a romantic night out!

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Isobel Woolf . 2024-02-27

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Always Very busy , although a good sign. Never waited more than 10 mins Attentive staff No parking, as road has no access to vehicles. Have to park in side street not too far.

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Saleem Akhtar . 2024-02-25

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Bakchich is a lovely place to visit if you want a quick Lebanese meal in Liverpool. Visited for a quick dinner with no prior reservation, We had to wait for about 10 minutes on arrival. Once a table became available, we were sitted really quickly and ordered our dinner. The staff were nice and friendly - provided great service. The food came really quickly, well cooked and tasted fresh. We all enjoyed our meal. I found the food sizes to be massive ( so be careful whilst ordering) 😅 All in all, we had an amazing time and would highly recommend this place

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Buki Okoro . 2024-02-22

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Had a nice dinner here. The place was pleasant and the staff were friendly. The food was ok but In honesty I can't say it was brilliant but it was nice. The portions were fair and the taste of the food was fine. Would I eat there again most probably yes.

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Shazad Hussain . 2024-02-20

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had a delicious vegan breakfast here ! food was hot, fresh and tasty, and the server was really kind. I wasn't able to tip, so wanted to leave a review - IOU a pint in Edinburgh ! 😂 thanks again

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erin . 2024-02-20

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The food was nice but not the best service when you calling the waiter they say one sec and they come back to you after 15 mins

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Zahra . 2024-02-18

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Lovely place, great atmosphere, lovely staff, competitively priced.

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Leigh Davies . 2024-02-18

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10/10 food (so so good), great value for money in terms of the portions, great service, and the tunes (vibes) were great for a friday evening

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Tobi Onasanya . 2024-02-17

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1. Lamp Tikka. 1. Shish tawok. The food was bland and did not taste good. The shish tawok smells.

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Abdulaziz M . 2024-02-16

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Had a great meal, enjoyed the garlic sauce, decent prices.

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Margaret Prova . 2024-02-14

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Great place to eat at. Helpful staff. Nice to watch the chiefs in action. The fruit juices and mezze were excellent.

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Jersey Kayak Adventures Info . 2024-02-14

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Really busy restaurant, but great staff and amazing food.

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Steve Haigh . 2024-02-14

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I ordered a lamb shawarma and a falafel plate. The food was delicious but not hot enough. The service was very good, the atmosphere was okay, and the place was comfortable and large enough for a family. The bathrooms were clean, the place was tidy and smelled good. Its location is located in the heart of Liverpool.

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Usif Thaar . 2024-02-12

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Located in the bustling lane of Liverpool this place is a great option if you're looking to stuff yourself with good food. A feast for meat lovers especially if you like Lebanese cuisine. Ordered a Kabsa chicken which was amazing. Taste and portion size were decent and depicted authentic flavor. Chicken shawarma platter was succulent. Loved the meat quality and the bread. Personally I didn't like the Baklava, too sweet for my liking (too sweet in general as well). The Roza beverage is refreshing and adds a wonderful tangy twist to the meals, must try. If you are looking to have a satisfying meaty meal after a tiring day, this the place to visit.

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Jayesh Sonawane . 2024-02-10

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The food was well-cooked, but it lacked flavor. As for the service, there were no utensils on the table nor were they brought with the food initially. We had to request them, and even then, spoons arrived first followed by forks, and then knives after another reminder. The staff were polite and smiling when they had the time to attend to us. The atmosphere was just okay, nothing particularly special.

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Amir Asghari . 2024-02-06

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Good place to visit if you like or would like to taste some eastern dishes

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Salaheddin Almuhtadi . 2024-02-06

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The place and service was good, but the food wasn’t that good actually, it’s a disappointment

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Hamza Kashgari . 2024-02-03

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Flavorful. Value for money. Clean. Large menu.

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g sp . 2024-01-29

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Lovely filling platter enjoyed the grilled meats Salad and chips /rice was too much to eat but had baklava with ice cream and coconut cheese for dessert .

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Tino Ellinas . 2024-01-29

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It is not a big place but the food, the staff, and the ambiance everything is so great and delightful. It was a day trip and i wanted to go to Toro’s steakhouse but that was closed so i decided to try this and i don’t regret trying Bakchich. I highly recommend this place. One of the few halal restaurants in Liverpool city as well.

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Samreen Gul . 2024-01-28

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Haven't had food this great, authentic, yet culinarily interesting in a long time. The Mezze Platter offers great variety (served two people in my case) and is filling - but still light. All of that at a rather cheap price

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??? . 2024-01-26

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Dashed in here on a rainy day. The chicken kebab was lovely, just perfect. I will definitely visit again.

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Cobi O . 2024-01-25

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So desperately wanted to love this place given we have dined here before in large groups however my daughter and I wanted only a small plate because we were going to the cinema later that night and planned to have popcorn etc ( besides I am on a low dose of chemo and have only a small appetite and my daughter (age 13) is only a small eater. We wanted to order 2 dishes chicken touk. But the server stipulated that only those age 12 and under could have the option of ordering small plates from the children's menu. The option was to order the same main meal for one adult and share it . This was not our preference but aside of that it did not make good business sense for Bakchich either because the 2 small meals were more expensive than paying for just one main dish ! How can Bakchich be so pedantic and in inflexible as to not appreciate that we all have different needs and wishes ( as well as budgets ) but bizarrely Bakchich chose to loose money and our custom and our loyalty for the sake of concrete appliance of an much outdated rationale! In addition we asked our server to liaise with another in order to ascertain if they do have 'discretion' he did but the woman whom he spoke to was unsympathetic, rigid and aloof . Bakchiçh can you please respond by way of enlightening us as to why you would insist on this unfair unjust outdated practice considering all the circs ( I did not wish to disclose all my medical history for the sake of a small plate of food ) but if it helps other people in my circs revising your rules would be much appreciated....if not for the sake of showing a little humility but had you took our order then you would have made more money that what you insisted we should order instead. How can any of that be right ???

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Kitty Caff . 2024-01-17

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location-icon121-123 Dale St, Liverpool, L2 2JH, United Kingdom
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The Excelsior is a classic old school city centre pub, too few of which are left sadly. That makes it all the more of a pleasure to visit those that remain. A great selection of beers, timeless atmosphere and super friendly staff make a winning combination.

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4.4

1493 Opinions

location-icon7 William Jessop Way, Liverpool, L3 1QZ, United Kingdom
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Absolutely LOVE this hotel. Stayed here at the start of September. It was my wedding anniversary and my husband thought he had booked our usual hotel - the titanic. Upon arrival, he hadn’t!! So they recommended this hotel for a romantic night away, we popped in and spoke to “Asia” on the front desk, who was absolutely INCREDIBLE with us. I’ve stopped in many hotels, all around the world and her service was exceptional. She really looked after us. We stayed in the Bertie suite and it was Devine. Stunning room. We had cocktails in the lounge where the service was just as incredible. And we will absolutely be staying here again. Great value for money too in my opinion! Brilliant service from Asia though I can’t say Thankyou to her enough!