Based on 961 opinions finded in 1 websites
Based on 961 opinions finded in 1 websites
Nº 262 in 898 in Bath and North East Somerset
Opinions
The Bailbrook House Hotel gives you that extra special feel, staff are helpful. Special thanks for a lovely welcome by Deborah to the Hotel who showed us to our room and Dobrinka in the conservatory restaurant, who was very friendly and attentive. Our room was lovely, a little bit dark, but nicely laid out. Plenty of other places to sit, like the beautiful lounges looking out towards Bath. The food was amazing and delicious with a fabulous taste selection for all. Plenty of parking for guests and not that far from Bath to drive back in. Thank you for making our stay a very pleasant one.
Diane Broomfield . 2025-05-12
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Excellent hotel for visiting the Bath area. taxi into town was under £10, cheaper and easier than driving in and parking
Tom garratty . 2025-04-09
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Exceptional service, beautiful hotel in a great location. Rooms a little dated but very clean and spacious. I really can’t emphasis enough how fabulous the service was at Bailbrook House. Gems on reception was so warm, friendly, and attentive and all of the staff from those at breakfast to the gentlemen who brought us room service on multiple occasions were just fantastic. We visited as part of a larger group for a birthday party nearby and nothing was too much trouble. The staff even found some cufflinks for one of the guests who had forgotten his! Breakfast was great, as was the room service and cocktails. Such a reasonable price too at £220 for 2 nights during a busy weekend. We wouldn’t hesitate to come back, and are considering visiting other hotels within the Handpicked chain because of how good this experience was!
Lily U . 2025-03-25
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My family and I recently stayed here and enjoyed a private dining room experience to celebrate my parents’ Diamond Anniversary. It was an exceptional experience from start to finish from the extra touches in the dining area to the kindest and most helpful staff you could wish for, nothing was a problem. The bedrooms are simply gorgeous and the bed size and linen are extremely good, you will wish you could just stay in bed in the morning and listen to the birds chirping, although breakfast is definitely worth getting out for and was wonderful. By far the quietest hotel room I think we have ever stayed in. Our bathroom also had a bath and shower and again is a very good size room. Complimentary nibbles, biscuits tea/coffee and water are all included in the price. I would stay here again in a heart beat. Thank you to Lorella and her wonderful team! Amanda
Amanda Reichwald . 2025-03-24
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Excellent food. Rooms spacious with large bed and wonderfully soft pillows. Staff very helpful and friendly.
bob jones . 2025-03-21
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Really lovely three course meal to accompany our Fisher Investments conference. Excellent food and wine, served beautifully. Thank you Bailbrook House Hotel!!
Andrew Dannatt . 2025-03-19
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Lovely spot just outside Bath. Great food too.
Simon Duff . 2025-03-19
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Gems the receptionist was fantastic and made us feel really welcome for a special weekend. The room was in the new part but was still lovely. The restaurant is good value but did not feel it was it was amazing The bar was priced at London prices so no shock to us Uber to Bath £6 and on the way back £11 As is hotel has lots of parking well worth doing as at most a 10 minute drive. Great hotel and would stay again
carl . 2025-02-09
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Beautiful hotel!! Highly recommend. We stay at quite a lot of uk hotels. Doesn’t look much from the outside but the room we had was beautiful, quiet, comfortable and luxurious. The bathroom was the highlight. Huge free standing bath with a tv on the wall!!! Breakfast was nice but we ate out in the evening. Staff were lovely I would definitely recommend this hotel.
Laura Newman . 2025-02-09
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The staff at the hotel were extremely helpful. GEMS ( reception) and DONALD ( bfast ) both deserve a special mention as they both couldn't do enough to help you on arrival and help settle you in. The room was clean and well presented. However, I was expecting a bit more as it was classed as a deluxe double. The shower was amazing. The hotel is located in a fantastic position and rather than eat in the hotel we chose to walk into the nearest village for dinner. There is a huge car park and an electric charging point on site( however, the locals know this and come to the hotel to use it). Overall a good stay.
Greg Jones . 2025-01-25
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Fantastic stay at Bailbrook House Hotel. Executive double room was spotless and very comfortable, breakfast ample and delicious and every member of staff went above and beyond. Thank you
Victoria Thomas . 2025-01-19
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Great location, fantastic food, very helpful staff. Beautiful ❤️ place to stay in Bath.
Joji Mathew . 2025-01-18
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stayed while away for business in the area. Arrived to the very impressive house itself & the setting is great. Plenty of great views & countryside. Room 304 I had was perfect. Clean, great size and a very comfy bed. Had dinner in the onsite bar which was very good. Burger was SUPER thicc & juicy, then finished with the brownie which was good but a little on the small side for £9. Had a great nights sleep & breakfast was okay. Overall, a great stay.
XStark1ll3rX . 2024-11-20
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One night stay in this superb hotel,I must say the staff are the friendliest we have ever encountered,the warm welcome at reception set the tone for our stay. A long tree lined driveway leads up to a striking hotel,car park with disabled ramp on either side,the old building has reception and bars plus other rooms we didn't venture in,we had a couple drinks in the bar before a short taxi ride into Bath (£10). Cheese and biscuits on return and a night cap. Room was in the new block, excellent access from the old building. Room spotless no complaints at all. Breakfast a real feast for the eyes it was buffet style plenty of options, staff floating around cleaning tables very efficiently. A wonderful stay.
Michael Worth . 2024-11-15
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Everything was first class. Exemplary service and delicious breakfast with lots of healthy choices
Roger Kirby . 2024-10-22
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Lovely quiet spot, staff were absolutely fantastic . Gems greeted us at reception brilliant customer service . Showed us around and gave us the run-down of the place Thoroughly enjoyed our stay
Shaun McDonald . 2024-08-27
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This is a really beautiful, sophisticated, friendly hotel. From the warm arrival by Grant at reception to a very special dining experience at Cloister‘s Restaurant, all was perfect. Simone in the restaurant was amazing. Some of the best food I had and lots of great vegan options. Thank you for a wonderful stay!
Michelle Sophia . 2024-08-24
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Room was immaculate, staff very polite & helpful. Breakfast choices good ( but would prefer some salad too) Beautiful grounds.shall be visiting again soon.
Carla Robinson . 2024-07-24
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Great hotel cant wait to go again - you will see its a little way out of bath -45 min walk or £12 in a cab
Jake Edmonds . 2024-05-14
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Lovely hotel just outside of Bath City centre. Walk to city is around 40 mins or bus at end of drive. Food and environment really nice. Staff at hotel well trained and happy to look after guests with a positive smile. Enjoy!
Stephen Gillespie . 2024-05-11
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Only popped in for a coffee while charging the car, but such a lovely place, nice staff, all good.
J Harley . 2024-04-28
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The bailbrook is a lovely hotel in bath, quiet and in a tranquil location. The rooms are good, and the staff are friendly (special props to the breakfast team who always remember you). Location is okay, lots of parking and an easy bus to the centre of bath. Restaurant hotel is generally good but could be improved at times.
Iain Lee . 2024-04-23
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Have just come back from a 2 night stay for our anniversary. Staff were so welcoming and helpful, room was great and service was exceptional. Will have to book a return visit.
Alison Ackerley . 2024-04-04
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We were desperate for tea and cake and went here on the off-chance. We were delighted with the setting, lovely cream tea between us and reasonable cappuccinos. We'd certainly return
Mervyn & Anne Roberts . 2024-03-28
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Suprise trip to Bath. From the moment we arrived to the time we left, the service received was absolute first class. The evening meal and breakfast was very good. The only comment would be that the menu was a little limited.
Alexander . 2024-03-18
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Lovely hotel. Great rooms, food, service and staff are amazing. We really enjoyed our stay here and it's only a 10 minute taxi into Bath Centre. We would definitely stay here again :) Thank you to all the staff.
Bobby Sohal . 2024-03-02
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We held a reasonably large celebration of life event at Bailbrook House Hotel. The food, the wine and the service were all superb and the Events team were so helpful with providing all the facilities needed to make this a very special occasion. Thank you to all involved with the event.
Sarah Lewis . 2024-02-26
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Went here for a masonic ladies festival excellent hotel attentive staff who could not do enough for us excellent food will come again
Tim Canning . 2024-02-17
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1117 Opinions
My partner and I are frequent customers of this place — we’ve probably ordered more than 20 times! That’s how much we love it. Today’s uber eats order was just as great as always: the food was hot, delicious, and nicely portioned. The staff were kind enough to accommodate our request for extra hummus (highly recommend it!). We really enjoyed our meals and appreciate their hospitality. Definitely 5 starts!
777 Opinions
Ordered a takeaway on Sunday night, and I'm now in hospital with food poisoning and on a IV drip. 100% it's from here, as me and my partner had the same food and lunch, and she is completely fine. The only difference was my curry from here. I've had severe stomach cramps, diarrhea, sickness and shivers. They probably just reheated a meal from 2/3 days previously as the food arrived in 15 minutes from ordering. Unless you want to end up like me, I highly recommend you don't eat from there