Based on 2.306 opinions finded in 3 websites
Based on 2.306 opinions finded in 3 websites
Opinions
Very good experience. We can start with the intimate atmosphere and modern decoration. The person who served us was surely the most welcoming, warm and entertaining person I met during my entire vacation in London. And finally, the food was divine. The cooking point of the meat was simply perfect, the sauce contrasted very well with the meat and finally the shrimp with the garlic butter sauce was the icing on the cake. I highly recommend. You won't regret it. Thanks to the whole team and see you soon
Ricardo Pais . 2024-11-24
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Great hotel with helpful and friendly staff. This hotel is a 10-minute walk from a metro station and a 15-20 minute walk from Big Ben, the London Eye and Parliament. The hotel has a restaurant with a terrace on the 8th floor with a view of the London Eye. They have blankets against the cold.
Deborah Koster . 2024-11-20
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Our favourite place when in London. Staff are great and friendly 👌
Mervyn Bevis . 2024-11-17
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Lekker eten, snelle en vriendelijke bediening. Gezellige locatie. Echter voelden we een frisse tocht, waardoor we het wat koud hadden.
Leen D . 2024-11-09
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Nice steak. Too bad you can't choose your portion size. Poor beer selection.
Maciej Zemło . 2024-11-07
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The steak was amazing They only did bottled lager
brian callaghan . 2024-11-07
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Really wonderful service and delicious food ☺️
Beata Małko . 2024-11-03
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We arrived and were immediately greeted by an employee. They were fast and friendly in terms of service. The food was superb and the atmosphere was great. You often hear a train passing by, but this can be ignored.
Kai Diemel . 2024-10-31
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I understand why the British high street is in trouble when I visit here. Chaotic staff delivering extremely average food at absorbent prices. Starters (chicken skewers) and prawns were beyond average, and the steak main was a disaster. Cold mash, extremely salt sauces and a steak that was somehow tasted burnt but also undercooked. Service was efficient and cheerful, it the slop dished up ruined it. Don’t bother coming here.
Jamie Sanderson . 2024-10-30
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Very nice place, great service, delicious food. Pepper and tomato soup is a real treat. Clean toilet, wheelchair accessible. I highly recommend it.
Krzysiek Prucnal . 2024-10-28
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Good food, good service, and cool location.
Aaron Oldham . 2024-10-23
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Completely inedible. Funghi bruschetta was meant to be “white wine garlic mozerella and thyme” and was stale mushrooms with zero of these things. I suppose maybe a sprinkling of cardboard disguised to look like mozerella on old ciabatta. Minging.
AlexYonder . 2024-10-15
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This is a great place to go if you are missing the taste of real American food. Ate there twice during our stay in London.
Advanced Computer Solutions . 2024-10-12
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I haven't eaten better ribs in a while. The staff was also pretty nice.
Dragan Lulic . 2024-10-04
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I was surprised by how good the food and service was here. Plus there are some seriously good looking gentlemen working here!!
Nikki Arnold . 2024-09-28
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Steak and sides were decent. All staff were friendly and happy to assist. Perhaps too attentive - I'd rather everyone had finished before they started clearing dishes. It felt like they wanted me out. Perhaps they did.
Paul Needham . 2024-09-19
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Steak fatty and disgusting. Service beyond casual. Seating was nice. Ambience ok. Overpriced poor food offerings. Don’t go.
Biggles Scott . 2024-09-08
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This was my first time at Black and Bliue Waterloo and I was not disappointed. The food was amazing that atmosphere was fun, but what made the evening really truly wonderful with our server Patrick. He was accommodating, friendly l, funny, and made our whole experience wonderful. Highly recommend!
Tara . 2024-08-30
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Meal before travelling home from Waterloo. We had ribs which were lovely and we had to take some home as we couldn't finish them. Good service
Janet Lovell . 2024-08-27
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We had an absolutely fantastic dining experience, starting with the exceptional service from your manager and staff. Our drinks, appetizers, and main course were all delightful. The atmosphere was incredibly inviting, complemented by a great vibe. The music was just right, adding to the comforting ambiance. Thank you for providing the perfect conclusion to an already wonderful day!
Doug Tillman . 2024-08-27
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Absolutely disgusted by the behaviour of the staff here, the mannerism are awful and nothing worse than a person sounding like a strained cat whining in front of customers. Clearly in the wrong profession and should treat customers with consideration and respect. This sadly was not the case. Avoid here unless you want to be paying for being treated like dirt!!!!!
L G . 2024-08-18
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Atmosphere and service was great. The food was amazing and good portion size but expensive.
Bukky Akinwale . 2024-08-18
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Perfect, a delight! Top notch welcome. A must-have
Arz Bleuzvenn - Les Flo Rêveurs . 2024-08-11
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We come from Nebraska in the U.S. where we are known for our steak and my daughter says this was the best steak she has ever had! Order the 22 oz steak - it is enough for two people unless you are a steak fed Nebraska girl with an appetite. LOL
Dena Gillis . 2024-07-28
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Was looking for somewhere to eat, with 2 under 5's. And just walked in. Service was 10/10 and the steak and ribs full of flavour.....definitely a must visit. Would come again 100%.
tamara mcdonald hall . 2024-07-19
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Came here after my graduation, nice location and good vibes. The food was good but nothing amazing, the portions were generous and the staff very friendly. It was a good location but perhaps I would consider other places!
Kien . 2024-07-17
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Great food. Great drinks. Great Night.
Navid Sadrzadeh . 2024-07-16
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dined at Black & Blue Waterloo, and while I found the steak to be excellent, the overall experience was slightly marred by the price. The steak was cooked to perfection, tender, and flavorful, clearly demonstrating the restaurant’s commitment to quality. The sides and sauces complemented the meal wonderfully, making for a satisfying dining experience.
MIke Jeffers . 2024-07-16
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The steak was absolutely amazing. Chips were the best as always. The cocktails were nice and strong. Absolutely no complaints.
Nicki & Shan . 2024-07-09
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Good ribs. They were seasoned well and weren't over sauced. Great atmosphere
Jasmyn . 2024-07-03
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Lovely meal, friendly staff, good atmosphere. Highly recommended.
Lloyd Esson . 2024-07-01
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Fine environment, alright service, but overpriced low quality food
kleo . 2024-06-28
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Loud restaurant but nice hostess. Drink are decent but for a restaurant with a bull out front the burgers were badly overcooked and had zero flavor. Worse than McDonald’s, ribeye steak looked good but lacked seasoning. We also ordered 2 of the pork ribs and they too were badly overcooked. Dry and burned ribs with little BBQ sauce on the ribs meant this was a very expensive meal that was poorly prepared. Only good thing was we had a party of 11 that was seated immediately, but now we know why this place across from the Waterloo train station was empty.
Kicks G . 2024-06-28
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Great food, enjoyed the window seat.
Tracey Gardner . 2024-06-25
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Very tasty food and friendly service!
joffrey “piledriverVL” Van De Wiele . 2024-06-22
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Veggie burger was amazing. My friend had steak and said it was excellent too. Great service
wendy pickthall . 2024-06-20
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I recently attended Azzuro, Waterloo after a matinee visit to Young Vic Theatre and was very surprised and greatly pleased by the experience. Over the years I have walked past the venue probably 100's of times, mainly on my way to or from South Bank, and have always seen it as an establishment where people 'hang out' in large groups outside the restaurant or seated at outdoor tables, looking as though they are uncomfortably and impatiently waiting to be attended to. Well, I needed to make use of my Tastecard in the Waterloo area on 5 June and came across a '2 for 1’ deal at ‘Azzuro’. I didn't realise that it was actually the place that I had passed so many times over the years, so was very surprised when I arrived. I was ushered in by Evalina, who I had spoken to on the phone to make my booking, and I was absolutely stunned by the massive interior, the very spacious and welcoming layout, the number of staff, and....... just everything! Once inside and seated, I found that the food menu options were plentiful, and the staff were engaging, warm, and friendly. I attended with my adult daughter and we were both very happy with our food choices and, of course, the potential Tastecard discount. We had starters, a main meal, and several non-alcoholic drinks. We didn't have dessert as we were too full from our starters and mains but the dessert options all looked pretty good. It's a shame that I had misjudged this venue for so many years, having only seen it from the outside. I had got it totally wrong. And, interestingly enough, when I left the venue at around 7 pm there were lots of people gathered outside, which is what I had become used to seeing over the years, but I had previously misjudged the scenario and had failed to appreciate what the restaurant had to offer on the inside. Well, NOW I KNOW!!
jegra55 . 2024-06-14
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We were a large group. Amazing wine and wonderful food. Perfect steaks! Thank you so much. Highly recommend.
Wandering Sarah . 2024-06-14
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Very convenient right outside Waterloo Station, clean, good service, good choice of drinks and the food is fine, would happily return,
Mark Fenn . 2024-06-05
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Tasteful and modern furnishings. The quality of the food and the service were impeccable. As almost always, we stayed true to the beef fillet.
Christoph Dahlen . 2024-06-03
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Visited this restaurant with my family. We were greeted by a lovely staff member, who took us to our table and proceeded with our order. Food and drinks were of a good standard, however, it was the post meal service that was dreadful. As soon as finishing our meal, our plates were taken away (what I would expect), by a waiter (if I could call him that, who seemed to just walk around the restaurant and check the till). He failed to lift any empty glasses, we were not asked if we wanted to see the dessert menu, if we would like any further drinks/coffee. We tried to get his attention, on a number of occasions, but he still carried on ignoring us. Having a child in our company. She always liked pudding, but this didn’t happen. I decided enough was enough, and paid the bill, on leaving I made my point known, that this was unacceptable and very poor customer service. As I said on leaving, my bill would have been more, if the customer service was better. Instead it wasn’t. I won’t be returning to this restaurant again, and I hope the management takes these comments constructively. There is a clear training need here.
Gary B . 2024-05-30
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Stumbled upon these guys and grabbed a table for my family, food was excellent, great friendly service, good value for money, deffo go back.
Paul Marsh . 2024-05-28
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Our family looked up a restaurant in Waterloo and picked Black and Blue. Our server Patrick was amazing. He was so friendly and kind! Every time he left our table we all smiled and said how awesome he was. Thank you Patrick for making our meal such a great experience. Oh, and the food was the best meal we had in London!
Lauren Walmer . 2024-05-26
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In a two week holiday this was easily the worst food we were served. Tasted microwaved and at the speed it came out there is absolutely no way any of it was fresh cooked as the restaurant states. This is a pass for us.
Stephanie Hope S . 2024-05-25
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Friendly Staff, quick service and the food at the time of visit wad of a high standard. Worth booking a table if visiting. Good location near Waterloo Station. Many thanks.
BB 666 . 2024-05-18
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I was pleasantly surprised with the food and the service. Reason to give less stars is that my medium cooked steak was raw on the sides and they have no draught beers.
Marta Vazquez . 2024-05-18
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Right on the doorstep of Waterloo tube station. Great for a quick pint and a pub meal.
George Ligocki (Jerzy Ligocki) . 2024-05-17
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Nice restaurant with great steaks!
Richard Klavers . 2024-05-13
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Sharing steak was so tasty, cooked as requested. We asked for medium which it was, as my friend is always afraid to ask for nore rare, however could have done medium rare. Staff were so friendly and welcoming. Quiet because it wasnt busy but still nice chilled atmosphere
Daniel Quinn . 2024-05-10
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You are lucky to be able to enjoy friendly staff and high quality rice at this price!
영홍 . 2024-05-06
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I ordered a fillet steak medium rare, it arrived still mooing. As I had already asked to change the vegetables which were swimming in butter to be changed, I didn't have the heart to ask them to cook my steak as requested. Very expensive for mediocre food. Won't be going back. Staff are very pleasant though.
Sue Dunning . 2024-05-06
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Went for dinner after work, convenient for commuters. Very nice cocktails, I had a caesar salad which good, no less or more than I expected. Shame I couldn't try any of the burgers as I was not too hungry on the day. Will definitely be going back
Lucy Gamu . 2024-05-05
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Tonight my friend came here to get coffee, after she went out, I went there to use the toilet, but I wasn't allowed in pointing to the station and man said there was a toilet there, they just didn't want to let me go to the toilet
Valeriya . 2024-04-27
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Looking for a walk-in near Waterloo station. Managed to get a table straight away. Ordered off the Prix fix menu excellent value and portion size better than expected for a fixed price menu. Service was quick no fuss . Would definitely come here again.
Jeremy H . 2024-04-23
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An impromptu lunch with the family, at 6. Warm welcome, meal served quickly and very good. Very well located. I recommend 👌🏼
Cristelle . 2024-04-22
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Pretty good steak, went for the lesgest steak - it was sold to share but ate it myself. Size - was okay, not two people's worth Cooked - it was no blue, so overcooked formyself. Regardless it was lovely, good meat taste, a good cut of meat, seasoning could have been better! I would go again 😀 Their fire exit appears to be blocked by the bull however...
Aaron Townsend . 2024-04-12
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We didn't know where to eat and we went in to try it, it was one of the few times that after finishing eating I felt the need to leave you a great review. The meat was delicious and not to mention the garlic sauce (how wonderful). They give you knives as God intended that are a pleasure to use and both the treatment of the staff and the food is of quality. It's not the cheapest place but it's totally worth going at least once. Just one of the best meals we've ever had!! The sauce was DELICIOUS! (The garlic one) I would 100% recommend it! And yes, they give you a sharp knife.
Paula Martín . 2024-04-12
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Under the train, original and tidy pub with fair prices!
John Houseman (JH) . 2024-04-11
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Would 100% recommend people visit. Amazing food, amazing staff, and definitely worth the money.
Raymond Amankwah . 2024-04-10
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Kornel do really well service,always look after my table. Food was good and tasted nice, place clean and good price
Viktória Pál . 2024-04-02
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Pleasantly very surprised - give the fact it's on the doorstep of Waterloo station - that this was a really great place for lunch. Super friendly service, an interesting railway arch room and nothing to fault on the food front - not too busy either.
Hugo Brailsford . 2024-04-01
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The server was very friendly and the food was good. However, after paying and looking at the receipt, I saw that I added a tip of about 13%. This only seems to be the case for Asians. If you add a tip when paying, you can ask them to leave it out.
ilil . 2024-03-31
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Very friendly, good reception, we had chesseburgers and sirloin steak. My steak was a little too raw, he took it straight back to the kitchen and gave me free sauce and fries. Was very nice and tasty.
Juli . 2024-03-29
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Simply super quaint. Food fresh and delicious
Hedi Houseman . 2024-03-28
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came here on a school trip on sunday night and was absolutely delicious.The restaurant is super cute and all the waiting staff are so so lovely,we were a big group of around 16 and despite this all the food came in good time and everyone was really happy with their meals and were very well accommodated.I had the spaghetti bolognese which was the best i’ve ever had and also had the apple pie which was really delicious and my friends tried the chocolate brownie which was unsurprisingly also really good.thank you 💌
elizabeth . 2024-03-27
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Always a safe bet for a quick spot of lunch - the pasta and seabass are lovely. A bit on the expensive side, but they accept Tastecard.
peter102110 . 2024-03-26
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Lovely food, excellent service and a comfortable booth for four. Very convenient for the Old Vic. Looking forward to my next post-theatre meal at Black & Blue.
Mark J . 2024-03-25
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Magical evening, DELICIOUS food (for everyone) Absolutely excellent service from Patrick - he is the prime example of superb customer service. All other staff provided excellent service too. 5 stars all round! Would give 10 stars if possible!
Greg Graham . 2024-03-24
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It was looking like a small corner pub from outside but looking closer we noticed that it has a big space inside. Service is good and quick. You think that all the foods within the burger section of the menu are burgers but surprisingly one of them (at least) was not a burger but a burger patty only which is "calori counter". They could have let us know during the order but may be the waitress also didn't know, I don't know.
Ferit Firat . 2024-03-24
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The food and customer service was amazing! I never got our server’s name but he was great
Angel Thornton . 2024-03-23
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It is a great central place to catch up with friends for a meal. Very friendly staff and tasty food.
Matt Jones . 2024-03-22
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Absolutely love this restaurant, today was my second visit. The staff are very friendly, polite and professional. The food is lovely, as is the set menu which is excellent value for money. My medium rare steak was cooked perfectly. Decor and atmosphere lovely. My only regret today is that I didn’t have cash on me to tip the staff personally rather than pay the service charge, I do hope the staff get to see the tips.
Tracy Russell . 2024-03-22
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Steak was amazing. Cocktails delicious. Great place before the theatre.
Dave H . 2024-03-19
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I can only give 5 in everything. The Cosmopolitain was a real cocktail. The service staff is very attentive. The food is completely freshly prepared. The chicken breast on my Cesar salad was juicy and well fried. The prices are absolutely ok.
B B . 2024-03-19
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We had decided to eat lunch after arriving at Waterloo on the train before we made our way across London. The fact we had our luggage with us was no problem and we were shown to a table at the window which was great for watching the coming and goings. Our server, so sorry not good at remembering names, was attentive and made sure we were settled. Food and drinks ordered, they arrived in good time. The salmon was perfect, the chicken was really delicious and the side salad was lovely as was the burger. Quite expensive but then that close to Waterloo Station it was to be expected.
Helen M . 2024-03-16
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My girlfriend and I went here on Saturday when we were in Waterloo, and it honestly made our night. The food was fantastic (we both had the Burger Stack - highly recommend), the decor was lovely, and our server, Patrick, was one of the nicest people we've ever had the pleasure of meeting and he made us feel like close friends. Absolutely superb service - I can't state it enough. We'll definitely be back next time we're in Waterloo!
Daniel Whysall . 2024-03-15
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Great service by Petro who went above and beyond, accomodating an unusual order. He was very attentive and friendly. 5* for his welcoming nature. The ribeye was a bit too well done and somewhat soggy. For the price, could've been much better.
Hiba siyad . 2024-03-10
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Pretty pricey for what you get, but the location and convenience make it an easy option when you have a train to catch. No beers on tap, only bottles... Strange, but true!
Scott Hay . 2024-03-09
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Lovely food with great service in a beautiful dining setting
Lisa Carter . 2024-03-08
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This place has a great atmosphere and might be good for burgers and drinks, but don't expect the best-organized service or great steaks. After sitting down, it took about 5 minutes to be greeted by the server. He was a pleasant fellow, but English was not his first language. We order our drinks and appetizers. About 5 minutes later, we had another server come to take our drink order again. We explained that it had already been placed, but he said no matter - it mattered to me, I did not need to order it twice. For the main course, I ordered sirloin steak - medium, salad, and fries (these were the options). The steak was so tough that my fork could not stab it, and my steak knife struggled to cut it. In addition, the fat was poorly trimmed. If you are looking for a night out with friends for bar food and drink, this place is fine. However, if you are taking someone on a date for dinner, avoid Black and blue Waterloo.
Richard Dorman . 2024-03-07
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Awful steak 🥩 I ordered a rib eye cooked “black and blue” and it arrived so overcooked! medium / well and tough. The meat lacked flavour. They recooked but the second attempt was similarly bad. My friend had half finished his meal at this point. And I was too embarrassed to send it back again. The staff were nice but it can not make up for pour quality food.
Michèle H . 2024-03-06
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This is an amazing restaurant with great food and a wonderful atmosphere. Fabulous, friendly staff especially Eva, Helen,Claudia and Gaetano.
j s . 2024-03-04
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Went for birthday dinner last night. Great food, great cocktails and Great Service. Highly recommend the Pink Martini, Ribeye Steak, Apple pie....in fact it was all good!
Kerry Calvert . 2024-03-03
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We had an excellent early evening meal before travelling home from Waterloo. Very friendly service; fresh, hot food and good ambience.
Ann C . 2024-03-03
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Silly prices. We came for drinks only. While the place seemed ok, and the staff were fine, we had to pay £25 for two glasses of white wine. Ridiculous. Avoid.
dialoguetraveller . 2024-03-02
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Just a run of the mill restaurant near the train station. Very busy. Food was decent but nothing to write home about.
Emma Cate Stokes . 2024-02-26
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Don’t go there unless you like food from microwave!!! Unbelievable! We were waiting for the waitress to order a food longer than for a food its own! Tasteless and not fresh! Gordon Ramsey should visit this place and fix it. The service is not nice as well, but prices are high! Don’t recommend it! Wasting my money and time.
194ajc . 2024-02-25
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Food was below average. Had better in weatherspoons. Service was good.
Nick Bryan . 2024-02-23
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We noticed this steakhouse on our way to the train station. My wife and I enjoyed a delicious dinner with a few drinks. Great food and atmosphere.
Carlos Lopez . 2024-02-22
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Splendid dining experience! The staff were lovely and friendly, the menu oh my I was unsure what to choose as it looked mouth watering I finally settled on the spaghetti bolognaise I was getting to hungry to make a decision but I was very happy with it, the mrs got the risotto and she enjoyed all of it
MrFussyB . 2024-02-21
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Great place ! Food - madness! Chicken on a stick and crispy chicken legs appetizers - amazing - they sold like hot cakes. Main course: steak with salad, burger with guacamole, chicken with fries - all delicious! Dessert - Warm brownie with ice cream - yum. Service - professional and always at hand. Extremely polite. If you want to eat well, I highly recommend coming here.
Magdalena Tkaczyk . 2024-02-20
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Had a drink here with a friend. The service was nice. Near the station so that's good.
Lucia . 2024-02-18
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Very tasty, got us in and out in timescales requested on the reservation, great experience
Ted Russell . 2024-02-17
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We were looking for convenient vegetarian and vegan options near Waterloo Station, and this place typically checks the boxes. We like coming here!
Eva K (MindFitness Coach) . 2024-02-17
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Michelle was amazing he made the expeirience amazing and tailored to our needs (and allergies) any way they could. 10/10 ppace would definitely be back for him particularly.
G4588YLambers . 2024-02-15
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Happy with the experience for walking in without a wait on V-Day. Place was full and servers were busy, but friendly to assist when we had their attention. The food and drinks were good overall. Ribeye and burger both hit the spot. Ate all the chips. Convenient location outside of Waterloo Station and in Southbank. If they can dial down the grilling so the meats are just a hair less charcoaled that would make things taste even better. Salad was wilted but who really cares. Look forward to coming back for happy hour and steaks.
I W . 2024-02-15
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Very nice steak and burger house. Good quality and friendly service. Right next to Waterloo Station so a great meeting place too
Andy Eastham . 2024-02-11
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Patrick was super amazing 👏🏿 Give him a raise.
Econ Alerts . 2024-02-10
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We popped in for a quick drink. This pub is located opposite Waterloo station and my friend was catching the tube from there. The wine was very nice, clean restrooms, and quick service.
Corinne Coutinho . 2024-02-08
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What a great place, convenient to Waterloo, service was first class, loved it, thank you Black and Blue staff
Dave williams . 2024-02-08
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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