Ayla Turkish Charcoal Restaurant - Prenton in Wirral

Place was busy, 20 minutes to take our drinks order, when drinks arrived server just plonked our drinks on the table spilling my drink over the table and walking off instead of asking if we were ready to order, another 20 minutes passed no sign of ordering so we got up and left.

I wouldn’t recommend this place. The food was ok but the service was awful. My partners meal came 5 minutes before mine but he couldn’t eat his as the sauce that went with hadn’t arrived either. There was one waitress who couldn’t be bothered and at the end she took our payment and practically threw the receipt at my partner. What a shame - Ella (previous place before this) was much better. Won’t be returning.

Great atmosphere. Really attentive staff - Yasmine - she was just fabulous. Very generous portions and delicious food. Meat super tender and bread to die for with our meze. We’ll definitely be back!

Met by really friendly staff who advised a short wait for our table @ 7-30 whiich was fine as it was Christmas Eve so obviously very busy. Food was excellent and plentifull and served by Friendly staff,can highly Recommend

Really friendly staff but the service was really poor - drinks forgotten about, sides that never turned up, water only brought half way through the meal. All of it on the bill though. Food itself was delicious. Tasty grilled meats, charred veg, warm bread, and more. I really liked the starters too. Atmosphere was good, and there were some dancers too - very popular with the crowd!

We went Christmas eve for a meal all family there was 6 adults . The table wasnt set we Asked for cutlery and serviettes they where just thrown on the table. We ordered 2 share meals for 3 people. When it eventualy came the waiter said there was no rice left so we got double chips on both meals we said we didn't want all those chip and was told well that's it . Meal was not worth the money and only warm . The waiter was so rude he come over and stood at the end of the table and said have you got a problem with gays . We said what are u on about he said I av been listening to what u have all been talking about and it sound like you do. I didnt have a clue what he was on about we dont have a problem with gays He completely ruined our Christmas eve night out . He was so rude and bad mannered he made me feel uncomfortable cudnt wait to get out of there . We certainly will not be going back there again. I have never met Such a rude waiter .

We had Christmas Day lunch yesterday. What can I say the food was delicious the service fabulous and the atmosphere was sooo good. We had a fab time. Thank you to all the staff. Five stars xx

Been here several times and food is always amazing. Staff are lovely and very helpful. We had the Karisik for 2 people and it was definitely more than enough and worth the money. Thanks again Ayla 😊

Great night only spoilt by there being no alcohol license...

Great service, friendly staff. Food is lovely, however was a little disappointed when I got my meal that the wedges were packet wedges. I was expecting them to be homemade being a restaurant. I would expect it in a pub. But not there. Nice place to go good atmosphere

The food at Ayla is amazing! The chicken & Lamb is so tender on so many of their delicious dishes! The ambience is second to none and service is excellent! One of the nicest Turkish meals I have had in the UK and Türkiye 🇹🇷

Excellent food, excellent service. Would highly recommend anyone to try the food and cocktails here. Will definitely be going back

First time visiting since changing to Ayla Grill and now wondering why we haven't been before now. Restaurant was full and the atmosphere was great. Staff were all really friendly and you could tell it was important for them to look after their customers. Good choice of food on the menu and when it came it looked amazing, it also tasted how it looked. Want to know how they prepare their warm bread, could have just ate that all night! A lovely night.

Every thing was perfect, service was amazing the staff are lovely. The food was beautiful and the drinks were made special. Couldn't of asked for a better place to go for a meal. The restaurant inside is beautiful too!

We really enjoyed our food when we visited. We had Falafel and kofta to start. The Falafel was perhaps a little too overcooked, very crunchy but despite that, tasty. Lots of houmous with it. My partner says the kofta here is the best out of any Turkish restaurant. We had halloumi kebab and chicken/lamb kebab. Huge portions. Very tasty. We will be back.

Great staff great food good beer 🍻. We tried the lamb feast for 2, absolutely beautiful lovely spiced and seasoned and adorable soft chips and salad.Great bread and dips and Peroni on draught.Massive portion took us a while and didn't fully finish it, no room for dessert. Only down side on the night was the latte coffee machine was broken... No big deal we will be back soon

Been here few times now Didn’t want to write reviews thinking quality and service drop after a while but I’m really surprised (we visit the restaurant once a week with my family ) after every visit it’s still as good as first day food is really delicious with herbs and spices you can really enjoy a good meal

Been a few times since the reopening, each visit the Food and service has been excellent. A good menu and has good vege options.

Everything was absolutely perfect, I enjoyed every second. My boyfriend said it was the best place we ever have been. High recommend. It is a place you most to go.

Delicious 🤍❤ Very nice service, delicious food and portions for two days. Sauces, bread, meat sticks. Really worth!!! Dish for 2 people - easily enough for 4 people. I RECOMMEND!

First class ,from service to food we where a party of 18 and nothing was to much trouble for them all the food came out at the same time so no one waiting when others had finished.I highly recommend this restaurant.The staff where first class too !!!

We came tonight for dinner and was looked after by Sophie, Jade & Danielle. The food and service was fab and the portions were huge! Will be back.

Beautiful food! Very fresh, lovely chicken, lovely m presentation of the food. Relaxed friendly staff. Made us feel very welcome and relaxed. Had a lovely evening- thanks Ayla! Will definitely be back with the rest of the girls very soon!

Yet another amazing meal , garlic mushrooms, delicious feta parcels, etc etc All our meals were fantastic. Lovely friendly staff .

Too many tables = too much noise. Take out a few tables and your diners will be happier. Starters were the best part of the food by far. Decent priced wines. Fabulous server/waitress called jade.

Fantastic takeaway, quality food. Third time here and first takeout. Staff are great also.

What a gorgeous place !! The staff were really helpful and friendly and hoped with our large table with you’d humour. The portion sizes are veer very generous- and came with complimentary bread / salad / dips . I will definitely visit again and can’t recommend highly enough.

Great food and even better service..these guys are simply amazing. All staff are extremely courteous but the lady called Jade who served was a super star. Thanks guys for doing such an amazing iob

Great food and excellent service, very helpful to explain the dishes. Would highly recommend a visit if you are in the area

Firstly I just want to say how amazing Rob was, he greeted us with open arms with the best service you could ask for. It was such a warm, friendly & welcoming environment and it continued for the whole night we were there. The chefs and the other waitresses were just unreal. The food was out of its world and me and my mum can honestly say it was one of the best restaurants we have been too along side with the service. I will 100% be coming back again. It was spectacular and I honestly couldn’t fault it. Thank you for all the staff who made mine and my mum’s experience so amazing and we will be definitively coming back next week. Thank you x

We went last week. Its not the same as the previous place it's sooooo much better. 6 of us all add different meals and all where delicious. All the meat was perfect, even my very fussy mum loved the food and the whole place is general!! Would definitely go back

A friend from Wirral wanted me to try Ayla Turkish restaurant on my visit. A couple of weeks ago we had an amazing dinner there. As a Turkish person I can say that their food is equivalent to the best restaurants in Turkey. Portions are huge, delicious, staff is lovely, welcoming and cheerful. I would highly recommend this place to anyone who’d want to try some real Turkish cuisine. Thank you again for a wonderful dinner!

Kids finished the starter so quickly that I had no time to take a picture of the mix meze platter..Food was amazing and portions were very generous. Staff were so welcoming and Atmosphere were great with Turkish music playing on the background I felt like we were in Turkey.. can't wait to return back

Kids finished the starter so quickly that I had no time to take a picture of the mix meze platter..Food was amazing and portions were very generous. Staff were so welcoming.. Atmosphere were great with Turkish music playing on the background I felt like we were in Turkey.. can't wait to return back

I am so excited that this amazing Turkish restaurant has opened up their second branch so close to where I live! I had dined several times at their first location in New Brighton and was blown away by the incredible food and hospitality. I was thrilled to find out that the new location has the same fantastic menu, full of authentic Turkish dishes that are bursting with flavour. I had the lamb adana kebab and it was just as amazing as the one in New Brighton. The staff were very friendly and attentive, making sure that we had a great dining experience. The location is convenient for me and I am so happy that I can now enjoy their delicious food more often. If you're looking for a fantastic Turkish restaurant with amazing food and great service, this is definitely the place to go. Don't miss out on this culinary gem! Thank you !

I had an incredible dining experience at Ayla Turkish Restaurant in Prenton ! From the moment I walked in, I was greeted with warm hospitality and a beautiful atmosphere that made me feel like I was transported to Turkey. The menu was full of amazing options, and the dishes were all bursting with flavour and authenticity. I especially loved the lamb chops, which was perfectly grilled and tender. The baklava for dessert was the perfect way to end my meal, sweet, flaky and delicious. The staff were friendly, attentive and knowledgeable about the menu. Overall, a fantastic dining experience that I would highly recommend to anyone looking for an authentic taste of Turkish cuisine. I can't wait to come back and try more dishes! 🍴