Based on 166 opinions finded in 2 websites
Based on 166 opinions finded in 2 websites
Opinions
Good friendly service and good tasty food Every time I’ve had a take away my there has been no concerns order spot on . But last 3 times I have been when I have got home it’s not the order I have asked for you Need to be careful with your orders… I’ve paid for king prawns in the past and have been given chicken ! Just making you aware
Diane Bickerstaff . 2024-09-23
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The portions aren't what they used to be.They say they are the same but a lot smaller and not as tasty.ive been using for 35 years and it's a shame I won't use again.!
Steven Clarke . 2024-06-27
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This was my first visit. To the lively family run take away. Lovely food, I highly recommend the prawn toast and sweet & sour sauce, absolutely delicious. Very fair prices, plus they take cash / card absolute bonus. Highly recommended.
Rachael . 2024-06-22
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This is by far the best Chinese takeaway. Also accepts card. Always a great service even when busy, so i highly recommend! My favourites are crispy Duck and boiled rice. Sweet and sour chicken Cantonese. The Prawn toast is delicious also.
Amandajayne Evans . 2024-06-12
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Very nice and clean Chinese takeaway. Owners are very polite. Food was ready in a timely manner, especially how busy it was. The food was very nice with no issues. Thank you.
Edward Bryan . 2024-06-11
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Great Food and service. Allways come here for quality.
Tom Green . 2024-03-22
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Nice place to get a takeaway from nice food
Steven Griffiths . 2023-12-31
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Gone downhill. This place was great, I think it's changed hands now. They have new phone lines, new menu and the food has declined rapidly. The portion sizes are a lot smaller (one of the main reasons I used to go here was because it was great value for money) dont think I'll be coming back unfortunately, such a shame
spenini . 2023-12-29
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Food is very good together with it being ready by the predicted time. The problem was with the items requested not being part of the order received. To make things easy, I wrote down what was required, including the menu number and the qty required. But when I got home, I found there was one of everything when there should have been 3 of one item and 2 of another, which put a bit of a dampener on the evening as we had to share what we had out amongst those there. On checking the amount paid and the menu, it appeared I had not been charged, or I would have contacted them about a refund. Pity lovely food.
Keith Potts . 2023-11-14
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After 36 years I've never had anything not upto standard. Beautiful , delicious , and always great value.
Kieron Heath . 2023-11-09
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Collection only. The fact that they don't do deliveries, tells you they have all the business they want. For good reason. Plentiful portions, tasty food well packed. I don't often go for takeaway, but this place is always on my goto list. You will not be sorry ordering from here. They do take cards for payment.
Jonathan Gompertz . 2023-11-01
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Had to wait twice as long as they had predicted but as they where struggling with the orders the food was spot on fabulous ⭐️
Donna Parchment . 2023-08-28
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Was poor. First i had trouble ordering when i called then i collected the food and it was minging, over cooked and tasted of pure deep fried fat. Crispy chicken balls could have been used as a golf ball they was so hard. Sweet n sour sauce was like jelly. Wont be going back here any time soon.
JohnWoodhouse . 2023-04-23
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Great variation of menu choices. We had something a little different to our normal choices and the food was great. Hot and well cooked and prepared.
Stella R . 2023-01-30
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Sadly after 12 years being a regular customer we will no longer be using. Food standard has dropped in the last twelve months. Orders often missing dishes. When we called to query the gentleman said it was not his problem and hung up the phone. There are so many takeaways to choose from so it seems unusual to have this attitude.
M Clarke . 2022-04-24
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No question that this Chinese food is the best for miles and has been consistently high standard for years. Highly recommend the Singapore chow mein.
Peter Williams . 2022-02-13
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We travel from Bidford for this takeaway - its the best one in the area. Friendly service and tasty food.
Weeba2000 . 2022-01-26
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had a salted chilli chicken and some fried rice. Most consistant takeaway i've been to, staff are always friendly.
Jamie Turner . 2022-01-24
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Good food, haven't been since before covid. Really enjoyed our meals
Mick Clarke . 2021-10-28
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Busy but delicious food as always over 30 years being a customer
Dan Finney . 2021-10-15
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Great Chinese very helpful in making dishes gluten free or saying what is and could be! Will be back again!
Phillip Schadler . 2021-09-12
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Terrible. Basically everything in the same flavour gravy. Least crispy looking and tasting chicken I’ve ever tasted
Rob Elmes . 2021-09-03
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Best around. Great food and fair priced
Brockmonster 1 . 2021-08-04
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Appaling. Never eaten here before and never will again. Probably the worst Chinese we have ever had. Spare ribs 6 of were inedible, all bone no meat whatsoever. Salt king prawns, dry and tasteless. Chicken chop suey bland and watery. I could go on but what’s the point it was simply ghastly never again.
Nick Willmore . 2021-07-25
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Appaling. Never eaten here before and never will again. Probably the worst Chinese we have ever had. Spare ribs 6 of were inedible, all bone no meat whatsoever. Salt king prawns, dry and tasteless. Chicken chop suey bland and watery. I could go on but what’s the point it was simply ghastly never again.
Nick W . 2021-07-25
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Decided to try somewhere different for my Chinese takeaway and it was both good and bad, the counter assistant was pleasant, food quality good and fast service. The bad was from seeing the reviews and seeing the rating I ordered bbq spare ribs they were just ok nothing special and a prawn and char sui pork chow mein, they didn't add the char sui and the prawns were cooked in a chilli sauce which became inedible the more you ate too much chilli and I have never had a chow mein with chilli in it before maybe just their style? But not a traditional chow mein taste and there was no indication from the menu that it was cooked with chilli I could have been allergic to chilli some people are. For the money it cost for average food I will not be going there again will try somewhere else next time.
Leigh Screen . 2021-07-08
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Visiting family choose this takeaway as the closet Not disappointed very clean and bright, service with a smile. Food delivered quickly although busy still hot when it was on the plate. Best Lemon Chicken my wife has had for years. Would certainly recommend
Gary C . 2021-05-22
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Just picked up a beef curry with egg fried rice and chips it is disgusting beef like plastic the sauce was watered day made the rice so soggy if I did not live so far I Would of took it back
RosemaryR629 . 2021-04-25
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Lovely staff, fast service, fair price and delicious food, highly recommend :-)
Andrea Lewis . 2021-03-26
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Had this for the first time yesterday and I'm so glad we did. It was cooked really quickly, and it was really flavoursome. We'll be using this takeaway again, and would recommend it :)
Lorraine Gosnell . 2021-02-11
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Always had amazing service and food. This is our favourite Chinese takeaway!
Louise M . 2021-01-28
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Chow mein was bland and very greasy and the crispy aromatic duck was not crispy and mainly just fat . Chips were cold very disappointed on this visit . Binned everything other than the chicken fried rice .
sharoncC9954RS . 2020-11-01
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Great food well done and quick. Good selection of dishes and not too greasy. Old school aluminium dishes keep the food nice and warm. Always quick in prep and handed over with a smile. Collection only and delivery option would be good.
Mrt1mpl . 2020-10-31
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Has to be the best Chinese takeaway around Redditch. Plenty of choice and no skimping on the ingredients or portions.
Brian Davison . 2020-10-06
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Wish these take outs did authentic dishes
Steven Stringer . 2020-08-12
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This Takeaway Chinese has been our favourite for 20 years but they never delivered until the Covid19 virus. So we have always used but over last few years when you get home knackered in a Friday you want delivery and we’ve used other takeout Chinese that delivered, not a patch on this place, please please don’t stop delivery when we get out of this dark tunnel, food delicious, hot and great delivery time. Come on everyone review and tell them to “keep delivering “
LindaB170 . 2020-06-06
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We have been using the Astwood House for as long as I can remember. Always hot, tasty, and good value for money. 5*
Paul B . 2020-03-06
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Love the food here, they are very reasonable priced but the food is superb, easily the best Chinese Food in and around Redditch. They don't delivery and it isn't a Just Eat, which is a good thing in my opinion because quite often the quality and ingredients suffer to maintain a profit, no worries of that here, portions are good. Lovely people too, and if you have any preference of changes they are happy accommodate. Enjoy!
Craig Jensen . 2020-02-19
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Despite being Saturday evening, lovely food prepared quite quickly
Andrew Macham . 2019-12-07
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Nice food but extremely busy at peak times
Carlvk . 2019-12-01
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As a family we have used Astwood House for takeaways for years and always thought it was the best one around. Tonight we had a takeaway with a rice missing and the mushroom curry (usually my favourite) was greasy and tasted horrible. Looks like we will be finding a new Chinese takeaway
KAT_70tul . 2019-11-23
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Disappointed. The beef chow mein was very greasy, the pork yuk sung full of fatty lumps and different batches of meat (could tell it was a mix), some burnt and the chicken chow mein just tasted of soy sauce. Sorry to write this but we wouldn't return unless we knew things had improved. Let's hope the chef was just having a bad day.
MrsCHM . 2019-11-03
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Best Chinese takeaway in Redditch or maybe england.salted chilli chicken .Top draw.!!!!!
Steven Barley Clarke . 2019-10-07
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The food was so nice. Deffinatly recomend
Frejas1 :D . 2019-08-15
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Amazingly delicious, piping hot, friendly front of house
Hugh Archibald . 2019-06-01
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Had take away over bank holiday and three weeks earlier both times chicken was of a poor quality,used to be good but gone down hill don’t know if suppliers changed or the takeaway taken over but won’t be rushing back. It’s put me off takeaways for a while.
PipWorcestershire . 2019-04-23
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Fantastic food, great welcome, never an issue when getting food from here
George Halward-smith . 2019-04-07
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Always nice food. Friendly girls on the till too!
Pete Latham . 2019-01-20
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Food very consistent, haven't had a bad experience so far. Food always hot,tasty and quick. Would recommend
adoparsons . 2019-01-04
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Recommended, best Chinese we have tried for takeaway in the Redditch area Only issue is they don't deliver but worth the journey to pick up
Dave C . 2019-01-02
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Best chinese I've ever had. When i visit Astwood bank always pick one up.
The forged Serket . 2018-12-29
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Food really good, staff friendly and a good price. Would strongly recommend this takeaway.
Richard Taylor . 2018-12-02
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I LOVE this place! Been coming here for the last 13 years. By far my favourite. Highly recommended!! Great sized portions and so damn delicious! Highly, highly, highly recommend people!!
Smith5745 . 2018-10-26
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Great food, well priced, excellent service.
Matt Watson . 2018-09-28
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I went to Astwood House this evening to order some dinner for myself and my family. I was advised a 15 minute wait and this was fine by me. Half an hour passed and I realised the woman on the till was calling out numbers for orders so I went up and asked why I wasn’t given one (and thought maybe this was why my order hadn’t been given to me yet), I was told that I didn’t need one as I ordered in the shop. 45 minutes passed so I asked how long she expected my order to take... I was told to wait a couple of minutes. After an hour, the woman then double-checked my order twice (both times getting it wrong and at which point I realised that it must have been forgotten) and was then told it wouldn’t be long. I was then called back up and told it would be another 15 minutes and they’d offer me £5 off the next time I visit. No apologies were made during my wait and I think that’s a pathetic offer considering I’d had to spend an hour of my Friday night sat waiting for a takeaway that would’ve never shown up had I not have asked. I decided that I would prefer to take my custom elsewhere as they were so unapologetic. The woman processed me a refund, mumbled an apology (all the while taking an order from someone else). We have lived in Astwood Bank for 22 years now and have always used this Chinese without any issues and unfortunately after this, we won’t be going back.
MMurrayx . 2018-09-14
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Treated every one who helped with the move to a Chinese, food was excellent good size portions and very tasty will use them as my local
472cliffs . 2018-08-14
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Popped in to get a take away ordered & waited. Busy with telephone calls/orders. Just one customer waiting when we got in. After we ordered three more customers came on & ordered. All three of these customers were given their food before us. When I queried what had happened they scurried around to find our order which was still missing a portion of chips. A packet of chips were taken out of another order. They didn't seem bothered that they had forgotten our order. Obviously £15 order not important enough. Food average curry sauce too hot service rubbish. If you have nothing better to do but sit around wasting your time this is the place to go.
catsssss . 2018-08-11
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Had this last friday and it was beautiful - one of the best Chinese's I've had in a while! I would thoroughly recommend anyone to go here
Sophie A . 2018-08-09
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Delicious food, quality dishes on offer. Only thing missing is a delivery service. Can't fault the food
sassie555 . 2018-06-18
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Excellent choice of food, although i must confess that being a vegetarian i generally have the same each time. Good sized portions and helpful staff. Dont go on a Tue as they're closed.
Madcow20142014 . 2018-06-18
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Food is quick and consistent if you want a decent Chinese and are willing to collect. Would recommend.
clancaster47 . 2018-05-27
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Love my shredded crispy chicken and fried rice! Add a bit of curry sauce and chips too.
George Matthews . 2018-05-10
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First time visit yesterday, have been really disappointed with takeaways nearer home in Studley, best Chinese I’ve had in ages!
a4yg3n . 2018-02-17
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Always good food 🍲 and cooked in a timely manner
Richard Stanford . 2018-02-08
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Been going here for 20+ years... it's my go to Chinese... shame they don't deliver though, but owrth the effort to go and collect, and is always waiting ready when I get there.
Glen P . 2018-01-22
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My family & I along with our friends have been using this take away for many years but, have found that lately the food seems to lack its former distinctive quality & taste; which is a pity as we used to enjoy a Chinese takeaway especially on a Friday evening after work and heading into the weekend.
rodders323 . 2017-10-30
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I have been having takeaway food from here for over 10 years and went in last week to collect one for my sister and I. No idea what was happening but had to wait ages and then they got the order wrong for a lady in the Q ahead of us and she had to wait while they cooked her chips. We got home and a rice was missing from the food and I called to complain and they said you never ordered rice!! we are having a bad day!!! Not really good enough, anyway went on to eat the meal and cooked a pack of my rice to go with it and could not actually eat the Cantonese duck as it had way to much salt in it, appalling actually. I have to say it is the first bad meal I have ever had from here and this has always been a fantastic takeaway, but what is it with Chinese owners.... they don't like criticism and never apologise or offer a free meal next time etc, will go again, but be warned if they don't pick up within 30 seconds and the food isn't ready when you get their with you number and time they advised to collect then they are having a bad day!!!
LindaB170 . 2017-09-20
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Not sure if it's under new management but the food has gone downhill in the last 2 months. I ordered 2 soups which used to be very good but the crabmeat and sweetcorn soup tonight tasted like hot water and my wife's hot and sour soup tasted of nothing but salt. The ribs were ok but my special duck was mostly fat and my wife's Jang bao pork was ok but a bit tasteless. Don't think we'll be going back which is a shame because it's been the best for 3 years.
Steve Anderson . 2017-07-06
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Good food and it's always ready but they don't deliver
Richard Johnson . 2017-07-02
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Not impressed with the last few meals bought from this long running take away which we have used for the last 25 yrs ! Just had chicken chow mein & a portion of mushrooms & a spring roll ! . The chow mein was wishy washy in taste , bland , mushrooms were not good either but the worst was the spring roll , sloppy soggy & falling to bits full of extreme grease soaked in it unfit to eat & off putting & went in the bin , if it wasn't the fact that we drove 8 miles both ways we wound of taken it back won't be going back ! Such a Shame !
Gaynor Maritza . 2017-05-08
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Great food, friendly service and good value
Tom Blount . 2016-07-07
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best Chinese takeaway in the area hands down!
Paul Rogers-Wilkinson . 2015-04-27
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Great food for here always loving this chinese :) Unfortunately after this evening I had to revise my review for this place. They do have a new member of staff who was very inexperienced but also very curious and lovely. I have been ordering food here for a few years, I have always enjoyed the food. I always order the same food every time. Unfortunately the new member of staff got my order wrong. I phoned to explain this and was told to hold on whilst she spoke to the owner. After several twos and throws was told I can have the food on a delivery with a charge also with delivery charges They had already spolit the order cause I didn't get to have my main. The reaction made it worse. What a shame always love this place but will not be returning