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Score
OpinionsNoteGoogle1863.0

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very hard to understand where to check in. the bathroom stunk.

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andreea ion . 2024-09-14

MORE AT Google

I had the 3rd floor without an elevator... afterward everything was clean and well cared for

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tonypane21 . 2024-09-08

MORE AT Google

What a fantastic hotel. The staff are very organised, welcoming and the food is of a super standard.

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Matt Jackson . 2024-08-05

MORE AT Google

Got bitten by an insect in this hotel room do not recommend at all plenty of insects in the bed got bitten everywhere unclean.

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zainab sadik . 2024-07-21

MORE AT Google

Bad hotel not good at all do not recommend beds are full with deadly insects

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Luna Bell . 2024-07-21

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the reception worker did's handle our situation right she was rude and the housekeeping service is 0/5. the room cleanness is 2/5

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Omaima mm . 2024-02-28

MORE AT Google

Such a dirty hotel that you can't even be in it. Smells bad and has no service.

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Gabriel Shain . 2024-02-27

MORE AT Google

PLEASE FLEE!!! 1 star but if I could have zero! We arrived in such an unsanitary room, hairs in the shower on the bed and on the floor, mold, rust, a broken shower door, a very damp ceiling at the edge of the window with cracks and peeling paint. Toilet paper with yellow marks on it. Dust all over the sheets, on the floor in the corners and on the ceiling light! If it had only been that... indeed after checking we discovered bedbugs in the two single beds. We then called the manager who redirected us to a colleague on the same street whose room was just as unsanitary. The nightmare continues at 1am... with blood stains all over the sheet and rat or mouse droppings!! Neither of the two managers seem to be aware of the deplorable nature of the rooms offered! They ignore the facts and re-make the bed for the next customers in front of our eyes. Both relate the value for money, obviously you have to have money to have a minimum of hygiene. TO AVOID URGENTLY!! How can an establishment like this still remain open? Where are the health checks seeing all the other customer comments? PS: Via booking the comments are not the same as on Google! Odd

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Tatiana Tmr . 2023-12-16

MORE AT Google

Good location, close to Paddington and Hyde park. Upon arrival room was dirty with garbage under the bed from previous guest. Really small bathroom, no leg room in toilet. Shower with stains and mold. Extration vent with plenty of dust. Service was just ok. They try to be nice and helpfull but most of the time they are checking their phones instead of focusing on guests.

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Ares . 2023-12-11

MORE AT Google

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