Based on 2.594 opinions finded in 5 websites
Based on 2.594 opinions finded in 5 websites
Opinions
Love the pizza here and all of the desserts sound amazing, we went for a affogato. Highly recommend. Staff and friendly and helpful. Fast service. Gpod location if your in cardiff center
Lara Gaule . 2024-11-14
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The food in this restaurant is very reasonable, however a very serious training must be in place with their staff, I believe it was the manager that dealt with my table and was adressing me as if I was one of his staff and not a customer, manners are essential in hospitality.
Frank Saillard . 2024-11-14
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We came for a meal and it was a nice atmosphere. Food was nice but not amazing. Would definitely go to Zizzi's next time I want chain Italian. Was very samey menu in terms of dishes. The kitchen forgot to include part of our meal, and when I ordered a takeaway desert they didn't include any of the extras. Bit of a rip off for nearly £8. Cocktails are extremely basic and syrup sits at the bottom. Without a straw you have to figure out a way to mix it yourself. Our waiter was extremely friendly though and all the staff were super smiley.
Jones Sydney . 2024-11-08
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Nice food but difficult to have what we ask for... we still recommend it as it was maybe a bad luck!
Louise Blanchard . 2024-11-06
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Lovely food and first class service nika
Andrew Thomas . 2024-11-04
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Beautiful setting staff are exceptional also. Mia was amazing nothing too much trouble friendly very happy Service with a smile the whole time 🥰
Rose Harrington . 2024-11-03
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Staff very good Payment system is awful especially when trying to split bills The assumption that everyone wants to be on their phones making payments is not very “Italian” of you Maybe ask how people would like to pay
H G . 2024-11-03
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Saph waitress saph was brilliant
Susan Dragic . 2024-11-03
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A lovely time and great staff. Thanks Callum
Cameron Williams . 2024-11-03
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Special shoutout to Mia who provided great service!
Felix L . 2024-11-03
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Nike or Vike was very helpful and attentive
Gareth Saunders . 2024-11-02
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Callum was really friendly and helpful!
Chloe Pike . 2024-11-02
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Sapphire who served us was so amazing and ask if are food was ok and she even asked if we wanted puddings she is a credit to the team .
Bibi Thomas . 2024-11-02
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Great food and great service From Nika!!
Jake Ridgewell . 2024-11-01
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Vito great service and friendly
David Webb . 2024-11-01
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We were in Cardiff for the afternoon, pure fluke that we fancied Italian and Ask Italian was in front of us..... Was as good as winning the lottery, best pizza I've ever had, perfect chips and garlic bread. Our server, Nika, was perfect. Well priced too Every time we're in the area we'll be eating at Ask Italian
Lee Loveridge . 2024-11-01
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Lovely Italian meal out in Cardiff, thank you Nika for the excellent service!
Rhiannon Peet . 2024-11-01
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Great lunch today - staff were fab - Mia who served us was lovely, very accommodating & made personal recommendations on food choices
melanie clements . 2024-10-31
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Excellent service by Nika who was very attentive :-) kid friendly +++ we recommend :-)
Radia KACI . 2024-10-31
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A quiet and calm place. Nika was very helpful. The quantity of the food is perfect to get full but not over stuffed and the prices are good. We had some problems with the card machine but that wasn't an issue and it was resolved very fast. Food was great. Point for Nika.
Slav Karaslavov . 2024-10-31
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really enjoyed our meal, lovely service (callum)
Elin Featherstone . 2024-10-30
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Popped in for a family lunch with our children during half term, our waiter Calum was excellent - quick to look after us, accommodating of our request to quickly order the boys food first (as they were staaaarving) and then come back for ours and treating my 8 yr old like an adult - eg asking him what he wanted, checking he was happy etc. The food was lovely and would go back. Thank you!
Kate Cluett . 2024-10-30
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Really lovely birthday meal with my partner. Our server, Mia, was so kind and funny and just genuine joy. Would highly recommend to Amy pasta lovers!
CardboardMedusa . 2024-10-30
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Nika was just wonderful. So attentive and friendly. Made the meal and experience that little bit extra. Nothing was a problem or too much. We will be back.
Laura Barden . 2024-10-30
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Amazing food, brilliant with food intolerances and staff are lovely and welcoming. I went as single adult with 3 children with additional needs and the staff were fantastic.
Emma Griffiths . 2024-10-29
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Nika was absolutely amazing and friendly she helped me with everything
A D . 2024-10-27
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Sapphire was very attentive, great service
Gavin Hughes . 2024-10-26
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Great service from sapphire. Lovely food
Lilian Shepherd . 2024-10-26
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Excellent food and friendly service from Sapphire.
Mike Reynolds . 2024-10-26
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Sapphire, our waitress today was excellent, very polite and extremely professional, fantastic!
Jonathan Bonner . 2024-10-26
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I come in fairly regularly with friends and family and I’ve had the server louis a few times. I’m a student so it’s always nice to go out to eat with friends (curtesy of the student discount) and he’s always really pleasant! He remembers me and says hi which is really sweet. I’m not sure how reward systems work in restaurant but I’m hoping he gets something as a well done because he really deserves it!
Alyssa Fletcher . 2024-10-24
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Nika was an amazing servicewoman, very appreciated the time she had
William Vaughan . 2024-10-19
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Amazing food and service as always
David French . 2024-10-12
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This review is to the lovely waiter who said i was pleasant to talk to tonight haha! Literally the loveliest waiter and made my partner and I’s night so much better. Food was absolutely delicious too!
Nada Kishk . 2024-10-11
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Went on a hen night meal with a group of girls on the 5th of October and Calum was our server. He was so friendly and so attentive and made sure we had everything we needed, and the food and drinks all arrived quickly and were amazing! Thankyou Calum!!
Madison James . 2024-10-06
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Callum was a brilliant host for us when we attended for a hen party on Saturday night! He was very assertive and attentive to the party.
Sophia Sensier . 2024-10-06
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Great with celiac disease, the food was delicious!
Bas de Vos . 2024-10-05
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The food is excellent , we ordered a risotto and fettuccini al ragú, everything was delicious. Nika was friendly.
Valeria Rimoldi . 2024-10-05
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Nika was absolutely lovely. She was very attentive and always made sure we had something to drink.
Kirranta . 2024-10-04
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I love it!! I went there today, for the first time, to celebrate my birthday and had a great time. The staff were kind and welcoming which made the experience even better (ESPECIALLY MIA!!). The food was AMAZING!!! I loved the pasta and cheesecake (I got a free dessert so I loved it even more) The restaurant itself is pretty, well decorated and quiet. Even when it got busy, I was able to enjoy my time there. I would 100% go again :)
Woongki’s Wife . 2024-10-03
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Wasn’t the experience I thought it would be. Man Manager, very disappointed in his attitude to the customer experience. He needs to know about personal hygiene and cleanliness. Bar person was coughing and not washing hands after. Would not come back!
Hayley D . 2024-10-02
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The food was amazing, gorgeous place and Mia was Lush! Thank you for a fab night!!
Lisa Selby . 2024-10-02
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Highly recommend the restaurant , food was lovely and our server Callum was very attentive and made sure we had everything we needed, would definitely recommend and return when next in cardiff
Samantha Underhill . 2024-09-24
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Food came like warm and dry but the waiter was excellent and took it and changed it all for fresh. Very happy with the service and the standard of food when it was swapped out. Will revisit.
Thomas David . 2024-09-24
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We have been to many ASK restaurants across the UK but this one has to be one of the worse ones we have ever eaten in. We Came to celebrate my wedding anniversary on Saturday evening. 1 or 2 staff members were helpful kind and supportive but others were rude and didn’t care about customer service at all. Very disappointing and when complained about the food being very under cooked we were shouted at and spoken to like dirt. Food wasn’t correct and then wasn’t cooked correctly at all very undercooked which could make a person extremely sick. Very disappointing when you’re away for the weekend and wanted a romantic meal out.
Donna N . 2024-09-23
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Delicious food as always with great service from Jasmin!
Ruth Keys . 2024-09-22
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A very good place to eat with a welcoming and friendly staff. Very Satisfied, highly recommend...
Marco Miscioscia . 2024-09-22
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Great food and service from our waitress Mia 😊😊
Glain Meleri . 2024-09-22
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Mia was so lovely and kind and a really good server!!! Had a lovely meal with my friends xx
Alys Webb . 2024-09-22
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The service was amazing Mia was a perfect host, she was pleasant, jovial and incredibly professional. The food was outstanding and this is our second visit and certainly not our last. Highly recommended
Tiffany Ashcroft Morgan . 2024-09-21
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Came here to celebrate my girlfriend passing university. Fantastic service by Korina and food was delicious!
Cameron Churchill . 2024-09-21
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Really good food and amazing service :)
Cait Meow . 2024-09-21
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Wow a welcoming tiny glass of lemonade. Starters of average quality at best. Our mains arrived 75 minutes after arrival..We had to ASK where they were as the main focus was on takeaways…the response was they were busy! At the best the pizzas were average, dry and lacking in flavour. A poor experience that we will not repeat…my friends comment we could have got better quality food,much faster on Caroline street!
Pierrelegalois . 2024-09-21
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Mia needs no words apart from excellence. My day has never been so bright #morethanafeeling. #happyforever
Archie Seeley . 2024-09-21
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thank you jasmin, you were great!
Emily Watts . 2024-09-21
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Amazing launch and Nika was very friendly and helpful, highly recommended
Sarah Al Qattan . 2024-09-19
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Staff was very friendly despite the busy evening! Among all the Italian chain restaurants, I think they’re the best. The pasta dish I had, it was slightly overcooked though (not al dente).
Yuki Kikuchi . 2024-09-15
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Many thanks to our hostess korina!
Jourdan Griffiths . 2024-09-12
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Korina was absolutely lovely, other staff were swell too. Good food and lush atmosphere 10/10 for all
Iolo Pennington . 2024-09-12
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Lovely food nice vibe and staff were excellent
Michelle Black . 2024-09-11
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Jakub and Vito were so helpful and kind and the food was amazing!
Maisie Frater . 2024-09-10
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our server Vito was lovely, as was the food
maisie ronnie . 2024-09-09
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Very lovely food and welcoming server called Vito! Thank you
izzy maclaren . 2024-09-09
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We ordered the folded bread with mozzarella, zucchini fritta, and the vegan pizza with roasted rued peppers, onion, and spinach. The food and the service by Vittorio was fantastic. An excellent meal to start our UK vacation. Now I want to return and try the dessert. This is a must visit restaurant, whether you live in town or are from out of town..
G F . 2024-09-08
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What a very warm welcome by staff. We were shown to our table and was seated within seconds. Meal orders were taken at our own pace, I like to have a break in-between courses to allow my food to settle. Food was absolutely delicious, right from the starters to the desserts. Each dish was presented beautifully and plentiful. Special mention to the crab and lobster ravioli which was perfect! The ambience was relaxing. We did however struggle with the size of the table. Tables for two are on the small side to house salt & pepper, flowers, candle, wine and water glasses plus their bottles. When our starters arrived we were juggling said items to make room and a glass of red wine was spilt over my outfit. Staff were very quick to help. Overall can't wait to revisit thank you chef
tracy bridges . 2024-09-07
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Delicious food, speedy and kind service from Vitto and team. Can't ask for more! I’ve never seen a more perfect espresso martini! 😋
Davey Macdonald . 2024-09-03
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Mark was very attentive and well-spoken. Amazing advocated amici🇮🇹
daisy barnett . 2024-09-03
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Arrived at 4.30pm and immediately presented with 2 complimentary very weak, watered down limoncellos - certainly not the best first impression. However, over the next 2 hours the food and service were excellent - starters, mains, desserts and drinks. A nice experience but please do away with the gimmick at the start - a real limoncello at the end would instead have left a fantastic last impression.
Paul C . 2024-09-01
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Among the best Italian food we’ve had and we are from NJ. The calzone and lasagna were so tasty and flavorful. Staff was friendly but not intrusive.
Ann and Dave M . 2024-08-29
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Vito was very kind and nice to us! Best place to eat Italian food 🫶🏻
Pau Salinas . 2024-08-27
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Amazing food, really cosy atmosphere, and a lovely server called Vito :-)
Brooke Lewis . 2024-08-27
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Great food and fantastic, attentive service from Jasmin 👍
Nicola Buckle . 2024-08-25
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We were served by Sapphire, great customer service. Food was amazing. Will return.
Kenan Farrah . 2024-08-25
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Great service by Jasmin, food was fresh and tasty all served promptly. We would certainly return and would highly recommend.
Steve L . 2024-08-25
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Fabulous food and great attentive service
andy jones . 2024-08-24
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Amazing experience at Ask Italian tonight. Food was amazing as always and our waitress Jasmin was very attentive to our needs. We’ll definitely be back!!
Amanda Jones . 2024-08-24
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All round Iceland food for harrod prices, absolutely shocking food not worth the prices charged. And service is terrible.
MAGE . 2024-08-23
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Sapphire was amazing. Very attentive and friendly. She's a credit to your company!
Emma Canniff . 2024-08-23
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Had a fantastic lunch at Ask Italian in Cardiff this week, and a special thanks to Jasmin for the service we got.
Helen Åstedt . 2024-08-23
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This one of my favourite places to eat in Cardiff. I always have spaghetti carbonara followed by tiramasu and it's yummy. The staff are so helpful and nice atmosphere.
Ann Coombs . 2024-08-21
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Food and atmosphere was OK but the service was exceptional, felt very well looked after by the friendly staff especially Lewis
Heather Coombs . 2024-08-21
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Jasmin was Lovely server , very attentive. Good food would have appreciated larger portions.
Alastair Green . 2024-08-21
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Lewis was absolutely fantastic with us thank you so much.
nicola edwards . 2024-08-20
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Great food. Vito was on the ball with the service throughout 👍🏻
Matt Tudor . 2024-08-20
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It was very nice gracias thanks Vito you were amazing
Paul Cook . 2024-08-20
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Served by Jasmin, excellent service
Andy . 2024-08-20
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Absolutely fantastic meal. Fantastic staff. Very enjoyable experience for my self and my son. The staff were amazing with him, he has ASD and the staff were just fantastic. Ask Italian is his favourite place to eat. Thank you for such a great place
Kayleigh Williams . 2024-08-20
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Overall poor quality food for the price. Pizzas so disappointing. Not cut up. Pepperonis just thrown on there and not enough of them. Nothing like the pictures and tiny.
tobyn skinner . 2024-08-19
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Really nice food. Staff were all very friendly. Really enjoyed the evening. The waitress Jasmine was adorable so polite and very knowledgeable of all menu. She is a excellent ambassador of Ask, who clearly cares at what she does
Neil Walker . 2024-08-18
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Quick and friendly service from Duke. Nice food and lots of options.
MEGAN GRILLS . 2024-08-17
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We had duke a lovely guy so polite and friendly and professional
Nikki Swain . 2024-08-17
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Great pasta and service, Duke well and truly looked after us!
Blake Mazzitelli . 2024-08-17
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Great food, Duke took good care of us. Would recommend
Michaela Henderson . 2024-08-17
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Staff welcoming and attentive, food was flavoursome and well presented. Reasonable costs and I am sure we will visit again.
Gary Brown . 2024-08-17
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Very good service from Duke. Very good food - we all thoroughly enjoyed!
Kendall Mclean . 2024-08-17
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Jasmin was a very considerate server and everything we asked for was delivered quickly with absolutely no issues
Bryn Collins . 2024-08-16
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Another lovely night at Ask Italian. The atmosphere was as relaxed as always and the food fantastic. Our server Jasmine was friendly and extremely helpful. Kept the food and drink coming and I never had to ask. We'll be back
Dan Williams . 2024-08-16
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Calzone was stunning and had amazing service from Jasmin. Highly recommend
Scott Tandy . 2024-08-16
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Our waiter Duke had a lovely demeanour and was very quick with service
Link Creed . 2024-08-16
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Duke was so helpful and polite was so amazing
alfie payton . 2024-08-16
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Villagio’s hosted 14 of us for a birthday celebration this weekend. Liaising with Marcello beforehand was really easy and we gave a list of meal choices a week prior to arriving. The staff were very accommodating and food came out all at once and on time. With the two young men that hosted us for lovely and quick with drinks and any service that we needed. They also brought out a cake and took group photos of the group. The food was lovely, and I couldn’t recommend this place enough.
195 Opinions
Our favourite place to eat! Food is always delicious. Service is perfect. A hidden gem. Great family run place. Always need to book in advance as it’s always busy!
749 Opinions
Have eaten here several times, never had a bad meal but the service has always been questionable at best. Always seems to have plenty of staff, but, they seem to like to gather behind the bar and chat rather than tend to tables. It’s not a big place, it’s just desperate for the staff to be coordinated to be effective. Seated but no drinks taken, had to prompt for food order. Plates not cleared, had to ask for desert menu, had to ask again to order deserts, had to go to the bar to pay. Given the quality of the food, it’s a real shame, and hard to recommend over the service and on paying is expecting a tip.