Based on 1.230 opinions finded in 4 websites
Based on 1.230 opinions finded in 4 websites
Opinions
Really nice restaurant when visiting for lunch during half-term. Food was excellent, possibly the best Carbonara I've had. Staff were friendly and service was great.
Mark Pelham . 2024-10-31
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Food was very nice and service very good.
Christine Roden . 2024-10-25
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I'll admit I'm not the biggest fan of pizza or pasta however I wanted to try out a Prezzo for a while now and having won a free drinks voucher, I thought why not give it a go. First impressions were positive, I arrived very early but this wasn't a problem and the friendly waitress found me a seat straight away. The drinks were taken quickly and Pornstar Martini I ordered was quite delicious. Next came out the Calzone in good time and it was probably the best Calzone I've ever had (not that I've had that many). Last but least was the dessert, it was thawed properly, and the espresso shot tasted very fresh. I definitely preferred coming here to one of their competitors that I paid a visit to last week and the service was excellent.
Babs Rahman . 2024-10-25
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Amazing service from the waitresses who were patient and helpful when serving us. It was great food, great service and the environment was nice as well. Really good job everyone.
Hishaam Ahmed . 2024-10-10
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Good food and service from the chain restaurant
Dean Shoesmith . 2024-10-08
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The staff are amazing especially the chef Pablo. Would definitely recommend.
H H . 2024-08-23
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Brushcheta on a pizza base priced at £9.00 just for a starter,prezzo is a classic example of rip-off britain. Apparently you don't question the chef as he's the chef and you're just waiting staff. As explained by our waitress.
Lee Madball . 2024-08-19
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My husband and I went to prezzo for the first time yesterday for our first wedding anniversary and it was amazing, from the second we walked in, the young lady who served us unfortunately I didn't get her name, ( long hair in a plate from Czech Republic) was so polite nothing was to much trouble, the gentleman who bought our food was so polite to and service with food was on point, the food was hot, well presented we the sea bass cooked to perfection (thank you chef), well presented great value, did not disappoint see you again soon
Candy Lyons . 2024-07-13
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We had a great time eating and drinking here. Honestly, the service and team made the experience special for us and we will definatly be back again.
Jake . 2024-06-06
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Very busy so food took a little wait but tasted amazing! Really reasonable. And they accept teaco vouchers.
Lindsay Thompson . 2024-05-27
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Prezzo (price) is a good name for this place. Sorry to say but nothing to do with Italian cuisine but prices from different planet. Crab and lobster ravioli unfrozen and bland. Gnocchi with grilled? sea bass and peas?? I got confused if this is English pub or Italian restaurant. No herbs, no taste, so specific for Italian cuisine, was really hungry and haven't finished this. Gnocchi drowned in fat, colour grey. Gross, lack of colours (tomato, peppers, carrots etc. missing), prices shocking high, quality of food shocking low, portions small comparing to other Italian restaurants. I've asked if there's Italian chief and got an answer that is racist to have Italian chief in Italian restaurant????? Absolutely ridiculous. Nice service, disgusting food, never again. For 2 juices (150ml each), one espresso, antipasti (3 small slices of garlic bread - no garlic taste or smell, 2 slices of second hand ham and something pretending prosciutto £8.95, to be honest dried tomatoes delicious, olives acceptable), portion of gnocchi with sea bass and peas??-over £19, maybe 10 unfrozen ravioli with no taste over £17, bill - over £50 paid and I went to McDonald's to eat something. Avoid and find something with Italian chief to taste Italian cuisine.
Malgorzata Serocka . 2024-05-08
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Fancied a proper Italian Pizza, so opted for Prezzo. Bought a cheeky Choc cake too, described as Prezzo's ultimate chocolate cake - for £8 per slice I certainly hope so. Pizza arrived in good time but was a little on the warm/cold side. But the base and ingredients were clearly of a very high standard, airy and delicious as a result with some nice crusting. The Chocolate cake was described as the ultimate. And to be honest, it was, super dark and chocolaty and light tasted extravagant and gooey. It was the ultimate chocolate cake slice for the ultimate price. The mascarpone cream and raspberries were a great edition. Drop those and give me two slices of the cake and I'll be a very happy man. Next time I collect to ensure the Pizza is as hot as possible.
condo 007 . 2024-05-05
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Sorry, terrible food. Burnt and when I complaint the staff denied it.
Gabriela Fernandez . 2024-03-24
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Had a nice lunch with my wife in Prezzo. Very lovely friendly staff whom were very attentive. All tables were busy in the restaurant. Had a nice pizza and was cooked to perfection. Would definitely recommend.
paul charlton . 2024-03-15
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Went for mother's day with my partner and 4 year old little boy. Food was amazing. Shout out to Molly who was fabulous with my son, and even got multiple hugs and an 'I love you' from him!
Amy Critcher . 2024-03-10
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We went for New Years Eve as a Couple. The customer service was excellent. Our table was well served and looked after. Pizza was our favourite and we would highly recommend Prezzo to anyone who would like to dine in for pizza and some wine.
Hannah Yilmaz . 2024-02-22
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Lovely service and great food!!! The BEST lemon meringue pie ever!!!!!!!
Kate Madeline Tejoso Woodford . 2024-02-20
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Food was ok, nothing impressive unfortunately. The drinks were half full and very disappointing for the price. Came here for valentines, very disappointed
Yusmin Khan . 2024-02-14
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Correct restaurant, I lived in Crawley for 3 years and I have to say that it is a key place to have lunch or dinner. Both the kitchen staff and the waiters are very friendly and correct. 100x100 recommended.
Aaron Martínez . 2024-02-08
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Scrummy food, great bottle of wine and amazing service from the lovely Molly. Will be back!
Hannah O'Callaghan . 2024-02-02
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We arrived about 8.40 without realising they close at 9pm for orders, but we were seated and were able to order food and drinks. The aracini and crab and lobster ravioli were delicious, my only criticism is what you get for the price. If I didn't use my taste card for a discount £17 for a very small plate of pasta would be very overpriced. The service was great too. There was a brief hiccup with the taste card discount, but the gentleman serving our table was brilliant and dealt with the issue very professionally. I do think they need to deal with the damp stains or water marks on the ceiling.
Philippa Saunders . 2024-01-31
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Birthday lunch today, love the chicken saltimbocca and wife's baked pasta dish
Garry Mistry . 2024-01-27
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Beautiful restaurant aesthetically Olives were gorgeous but small portion for 6 people. Should have suggested 2 portions to us. Garlic bread very nice but slightly undercooked and we weren’t given side plates, she expected 6 people to all eat from 1 plate with a dish clearly meant to be shared. And she nearly put it down right in front of my 1 year old. I had to say is that plate hot?? She replied yes and I had to take it from her and put it down away from him before he burnt himself!! Crab and lobster ravioli was supposed to be generously filled , it wasn’t and it didn’t even taste of crab and lobster and I eat it all the time. And covered in oil for some odd reason. Lasagne had the flavour but was swimming in oil and the kids pizzas was glorified bread which was mainly crust! If it claimed to be a calzone I could have let that slide but was on the menu as pizza No one came and asked how the food was and we had to go find someone to order 2nd round of drinks as no one came to see us once. Has to ask for Parmesan, that should be offered as soon as your meals are served if you claim to be an Italian restaurant! Manager seemed annoyed we complained at first (which again we had to get up and find him to do) but came back and apologised and was helpful after we complained and even agreed that he didnt want the lasagne sent out but chef insisted!! He rightly so gave a discount but honestly it made little difference by then as it was my nieces 10th birthday and we were all disappointed and the ones who did eat their meal ate it out of pure hunger. We Went to creams after to help save the afternoon with a decent pudding We were also the only table there on arrival and only 1 of 3 by the time we left so no excuse for bad food or bad service.
amy crampton . 2024-01-10
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Four of us had booked a table for dinner. Could not fault the food, service and atmosphere and we were very well looked after.
Damian Hill . 2024-01-06
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Friendly staff and lovely tasting food, reasonably priced as well
Simon Edwards . 2023-12-20
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Lovely staff but seriously i puked as devon cab tasteless and lasagna lacked panache.. Leatherhead d best 75 quid for a tastless meal omg
Pap Diddy . 2023-11-26
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Really nice place. The staff were friendly and polite. Our meals were also very nice.
John Wills . 2023-11-19
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Fantastic food, great service and atmosphere. 😊👍
Caroline Williams . 2023-11-11
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We were served by Andreea...the food was tasty, hot, the waiting time was short...very good service...the staff were friendly, the food was very good, well done chef...we recommend with all confidence for all ages
Clara Rusu . 2023-11-06
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Popped in on off chance of a table. Fitted us in no problem. Quickly served and food came quickly. Was hot and tasty. Good value and great service. Great before a trip to the Hawth theatre.
Emma Lown . 2023-11-02
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Me and my daughter visit this restaurant every so often, the food is simply amazing, the service is top notch, and the staff are really nice.. 5 ⭐️⭐️⭐️⭐️⭐️ all round, if I could give more than 5 stars I would..
Danielle Poole . 2023-10-30
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Great staff, lovely food but very expensive
Caroline Howell . 2023-09-28
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Restaurant is placed in a very good location. Food was decent. Atmosphere was great
Anup Shetty . 2023-09-18
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Went to Prezzo for lunch. The food was excellent, the service was excellent and the drinks were excellent. Thoroughly enjoyed the meal and would recommend to anyone
Edward Paton . 2023-09-09
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Lovely service. Delicious food, very tasty, good portion... love it and I'm sure that will go back
Susana Rocha . 2023-08-05
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If you buy from here make sure you not eat to much or you be running to the toilet
Len Osullivan . 2023-08-03
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Nice food In tye Hugh Street, so no adjoining car park Visited as was flying Fri Gatwick Used a voucher so that's why we visited
Charlotte . 2023-07-29
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Food was fantastic, service was attentive and nice relaxed atmosphere. Highly recommend the carbonnara
Richardpalmer31 . 2023-07-09
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Such a lovely experience. It is so hard to get good service these days. Our waiter was so nice and efficient. Food arrived in good timing The chocolate cake wasn't great. Named 'Prezzos Best Ever Chocolate Cake'. It was more like a chocolate torte! We ordered 2 which was a waste as we didn't enjoy it I'll give 5* for everything else
Mel R . 2023-06-30
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Good service on Saturday thank you Andreea
Clara Rusu . 2023-06-26
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Lovely food, fast & friendly service. Will be back again soon 😊
Chris Diaper . 2023-06-24
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We went for a lovely meal this afternoon at Prezzo to complete a wonderful weekend of celebrations for my sons birthday as well as Father's Day. We had remembered to organise enough Tesco club points to pay towards the meal but unfortunately they were not valid due to it being Fathers Day which put a bit of a dampener on our visit. The service and food was good and my husband was kindly offered a free Fathers day drink however, it's nowhere near the equivalent to £70 in Clubcard vouchers. Very disappointing especially during the cost of living crisis.
Kate Shaw . 2023-06-18
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Pyszny makaron i super pizza. Bardzo miła obsługa.
Lilianna Kulinska . 2023-06-10
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Have to say the manager at Prezzo is amazing, switched on, very friendly and approachable… professionalism at its best. Food was great so was the service. This place exceeded our expectations…. Our only complaint… about time they painted the ceiling where they had a leek!
Mark Curtis . 2023-06-02
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My family and I visited here for desserts. We orders the strawberry dessert which comes with 3 scoops of vanilla ice cream, we asked if one could be substituted with chocolate ice cream but they said no! 👀 We saw our dessert’s sitting on the counter for over 10 mins before we got it ( maybe they were thawing them out) But IMO if we looked different we have been treated better like the people who sat next to us.
Nicholas Chin . 2023-05-28
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Amazing food, even better when paying with Tesco club card points.
Steve Taylor . 2023-05-22
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Nice place, and great with kids
Vegard Pihl Moen . 2023-05-05
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Fantastic coffe, pizza end pasta. Recently, I had fantastic sorbets there in three flavors. I recommend😋
sergiusz pawlowski . 2023-04-28
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Great service, friendly staff. Agnieszka made us feel welcome and was very attentive. Mains and dessert were both very tasty, I was disappointed with the fried mozzarella, it didn't taste of much and I was expecting the sauce to be hot
Georgia Gillard . 2023-03-15
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Were treated to lunch. Not normally one to eat or go to Italian restaurant so this was different for me. Ordered drink and food and chatted while we waited for food to arrive. Food was lovely and enĵoyable. Only downside was the horrible stain on the ceiling. It looked like they may have had a flood. Didn't ruin the taste of the food. It was just unsightly.
Roderick Dykes . 2023-03-11
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Prezzo is still our favourite eating place in Crawley. The staff are lovely and never had any complaints about the food. Tried the beef in Chianti this evening and that was excellent.
John Allum . 2023-02-15
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The lunch menu during the week is great. It features a main and two sides. Their freshly baked pizzas are very delicious. It goes well with fried calamari.
Paul YIU . 2023-02-13
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Usual Prezzo offer coupled with excellent service.
David Stoddart . 2023-02-04
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Went to lunch with friends on New Year day. Surprisingly not very busy so atmosphere a little lacking but service very good. Food also good.
Paul Bending . 2023-01-15
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Meal was great and service was good
richard bazyluk . 2022-12-25
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5 of us went to Prezzo, very disappointed, we haven't been there for a while and the menu is not as good as it used to be. The starters are mainly all bread and tomato based, No mushroom starters, risotto has been removed from the menu altogether. I had the lobster ravioli which consusted of 4 pieces, as a result I'd finished within minutes and everyone else was still eating. Absolutely a ridiculous size, more like a kids meal. Definitely won't be going back again
Hobbs Caz . 2022-11-29
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Slow and spasmodic food and soft drinks service
Tee Jay . 2022-11-21
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Had dinner here as part of a group of 12 for a birthday celebration. The service was very good the food great
Duncan Fraser . 2022-11-20
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Delicious food, good service, only loses a star because the prices are quite high and both my son and I left still feeling hungry.... And he's only little and had a 3 course kids meal! I had the new seafood pasta dish, and it was divine. 😋
Sneak Atchoo . 2022-11-20
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Excellent service from Bryam. Great food and drinks!
Alexandru Voinescu . 2022-11-02
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Waitress Hanka was very nice. Food was very nice; I tried two new items which were beef Ragu risotto bites and tuna and pesto pizza. Atmosphere was nice upstairs
Chloe Upton (Poppet) . 2022-10-30
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Very good service and food. Recommended.
dario chircop . 2022-10-30
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Friendly staff Atmosphere alright
eddie baker . 2022-10-09
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Gr8 service gr8 decor gr8 food n cocktails
Kelly Reid . 2022-10-04
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Visited this restaurant many times over the years, today was the best by far👍👍 the new dish of Pork and Fennel ragu Al Forno was SUPERB!! Please keep this dish on the menu!!!!! My girlfriend's Spag Bol, small size with salad was also very good. The FOH team today is the best to have ever worked here!! Please don't encourage them to leave especially Bryam, a very well spoken young man. Great service today
William Dodsworth . 2022-10-03
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Thoroughly enjoyed the food drink and service, only not giving 5 star because these chains are just not 5 star in my opinion.
Austin Stone . 2022-09-17
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Friendly and diligent staff. Felt safe in dealing with allergy.
Gwen Hughes . 2022-09-03
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I really like this place, recommended to all my friends. Food as always great and comes quickly after a order. Good portion to price.
Wiktoria . 2022-08-18
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Only come here if you have plenty of time.and you don't mind the staff eating while they still serve th tablles
Jason Chaney . 2022-08-14
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Surprising good. Very happy. My local prezzo is awful. Food and service hideous. Crawley was the opposite. Restored my faith. Kids very happy too. Well done prezzo Crawley
R K . 2022-08-13
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Food OK, normal Italian chain. Lacked atmosphere and really slow service.
Roger Hughes . 2022-08-06
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An air conditioned haven for our late lunch of traditional lasagne and gourmet burger. Smart surroundings with good lighting. Staff were efficient and pleasant. Definitely one for a repeat visit.
Deborah Lush . 2022-08-05
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Came after work, wanted to enjoy my evening with a friend to have a drink and a snack. Ordered 2 drinks and we didn't get a straws, I kindly ask for 2 of them, we have been told that they do not have any. In 2 minutes table next to us, got their drinks with straws, I asked again them, same answers, we don't have. In 5 min there is another table served the drinks with straws... Anyone would like to explain that discrimination that we had???? Or because we are foreign thats the way that we must be treated here....
Maria Svet . 2022-08-04
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Wow what a place great atmosphere great food super friendly and nice staff thanks
Ih Ra . 2022-07-29
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Very expensive for the kind of food that they serve, food not taste at all. Inexperienced waiter however very quick to get payment
Jesús Del Pozo . 2022-07-26
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I have been trying to call this restaurant in regards to a booking for my daughters birthday. No one answers and I'm constantly put back into the booking options. There is direct email to contact the restaurant to discuss my booking.
areeba sheikh . 2022-07-25
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My partner and I first visited Prezzo (Crawley) some time ago - and we were looked after by a wonderful lady called Michaela. She was so helpful and wonderfully smiley and friendly ! Every time we visit, we are looked after by Michaela - and we receive the same amazing service from her and this is the reason why we keep coming back. We love the food at Prezzo and we love the opportunity to sit outside (when the weather allows it ! ) - but it is Michaela who makes our visit so special. She is a real asset to Prezzo and I cannot praise her enough.
Rob . 2022-07-24
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Nice atmosphere, good quality food.
Ian Doughty . 2022-07-22
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Never been into a prezzo before,we had a 3 course meal deal,the price outside was diffrent to the one inside. Apart from that,the food was really,really good,all 3 courses were worth it,really nice flavours,reminded me of a few italian restaurants ive been to in the past. Good service,& fast paced.
mark (rocker rocked) . 2022-07-07
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All good nice staff and food service 👌
Will Wallace . 2022-06-25
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Love Prezzo, this is a great example of one of their chains that do everything very well. Great service.
Aaron Bastian Moseley . 2022-06-10
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Really friendly staff and very accommodating towards disabled dinners.
Robbie Mitchell . 2022-06-09
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Our waiter was new to job so he was a bit nervous but he was actually awesome at his job and very attentive to our needs too. Food was nice but nothing to write home about. We had a bottle of house white wine and just that came to 32 pounds WTAF!!!
B F . 2022-06-07
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Lovely food & staff extremely helpful and lovely, particularly with my young daughters.
Morag Thomas . 2022-06-04
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Great service, served and seated quickly. Polite staff and good quality tasting food.
The Advocate . 2022-05-24
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It’s a nice little place but originally we got sat on a table directly next to the stairs and instantly wanted to be moved because it wasn’t somewhere you wanted to be eating. Once we got moved it was good, food was nice and the cocktails were aswell. Staff were lovely aswell
Lana Lugton . 2022-05-15
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After hearing a lot about this Italian restaurant chain, I took my wife here on her birthday. We ordered a mushroom cheese pizza. Initially I was a little sceptical about the taste. Believe me, the taste is unique and different from the regular available Pizzas. Especially, the mascarpone cheese added much needed extra flavour to the pizza. Ambience is pretty much decent with two floor seating arrangement. Also it had an outdoor table service. I felt the staff here are simply amazing, they are so polite and kind. Overall,we had a great experience and great food!
srikanth maddu . 2022-05-09
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Went for a birthday, service was the best. Well looked after x
mark hayes . 2022-04-27
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food was amazing staff was lovely excluding lady with brown hair was very bad mannered and unpleasant especially as i come in often but will now not be returning.
XOX GEORGIA XOX XOX REILLY XOX . 2022-04-23
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Great tasting food. Excellent value for money.
David Chorley . 2022-04-10
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Had the king prawns to start (I’ll let you in on a secret, there was nothing king about them) My partner had the deep fried mozzarella which was nice. Mains came. Pasta and meatballs for my partner. Meatballs not homemade ( store bought) which is a bit disappointing along with hardly any sauce. I got the carbonara. Pancetta wasn’t cooked enough and hardly any seasoning. Applied my own salt and pepper.
Ollie Samy . 2022-04-10
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Went for catch up meal with friends, group of 6. Drinks took a long time to arrive, food was over cooked, dry , lacking a reasonable amount of key ingredients and had obviously sat on food pass for too long. Very disappointed. Restaurant was very busy, clearly a shortage of staff ( fall out from Covid... not something to blame) however, staff were friendly and as attentive as time allowed, doing their best😊.
Karen Williams . 2022-04-08
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We really enjoy coming here as a family of 7 as there's something on the menu for everyone including the fussier children. On a week day we can use our tastecard for 2 for 1 on main meals without a limited menu which is great. Service is always efficient and staff welcoming and attentive at the Crawley branch!
Kirsty Smith . 2022-03-30
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Great atmosphere, great food at great temperatures. We visited today "mother's day" expecting a 25% Blue Light Card discount which they said they were not doing today. Highly disappointing end to the whole experience.
Jo3 N . 2022-03-27
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Wonderful experience. The food was beautiful and our waitress Nneka was amazing, super friendly and welcoming, she made the dining experience even better than it already was. Great service from all staff. Will definitely return!
B . 2022-03-23
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Very clean staff were great an food was very tasty
Micheal Wright . 2022-03-22
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The service was very casual as it wasn't busy. Prezzo I wasn't impressed.
Jim Barnes . 2022-03-08
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Very nice atmosphere. Made to feel really welcome by duty manager Balasz and helped by staff member Vendula. Garlic bread and Earl Grey tea which I had were both very satisfying.
Peter Kowlessar . 2022-03-08
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Very nice in here. I visited around 1430 on a Friday and it was pretty empty. Always have pizza when at Prezzo and it was yummy. They cater for your requests i. e., I changed and added toppings.
Benjamin Mann . 2022-03-04
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Food was nice, but waited 1 and a half hours for main course, even with 20% off was just under £70 for 3 courses for 3 people, 2 soft drinks 1 alcoholic drink
Graham . 2022-03-01
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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459 Opinions
We came with friends in March, a large booking of 15 for a meal. We arrived promptly at 7.30 but our food didn’t come out until just after 9pm. Whilst I appreciate we were a large group, 9pm isn’t satisfactory. The waiter was lovely and clearly the issue wasn’t with him but I question why they take large bookings if you can’t accommodate a reasonable time frame for serving large parties. If I’m honest I won’t recommend or return. I wanted to feedback as clearly this is something the restaurant needs to review and improve on
428 Opinions
lunch today dreadful. so dry panini skimped on tuna and even less garnish to plate and service without so much as a smile. visited this cafe not expecting but hoping for an improvement as in the past food and service has been very poor. Friend served and eaten meal whilst other meal on order either so long in being served or forgotten. Almost empty of customers compared to when previous owners ran establishment .much better value cafe on second floor .