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4.2

Based on 1.182 opinions finded in 3 websites

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Nº 231 in 553 in Colchester

Nº 12 of 20 Italian in Colchester

CUSTOMERS TALK ABOUT DISHES WITH..risottocoffeechickenchocolatecalzoneraviolispicycarbonaraoldsaladcookedtomatopastamustcheeseladyporkpizzagarlic

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Dropped in this evening to Ask, was promptly seated and served. Food and drinks were both lovely. Thanks Bea!

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Alex Emmins . 2024-12-13

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Katie was an exceptional waitress. Considerate, tentative, respectful and friendly. We would definitely come here again.

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Steve Box . 2024-12-13

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The service was excellent especially given there was so many of us! All the food was so good and we were impressed by the portion sizes. Not one single complaint. Thanks so much!

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carolyn isom . 2024-12-07

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Good food. Excellent service from Ewelina, very chatty and accommodating. Had an amazing time 🥰🥰🥰

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Annabel Nottage . 2024-12-06

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Went for a small 30th birthday get together, we had brilliant service from Scott, who was super accommodating and friendly. The festive food & cocktails were delicious, and was a lovely evening out.

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Jade Pullen . 2024-12-04

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Came here for work Christmas party, and the service and food were great. We were a large group (30+) but never felt like we had to wait too long for food or drinks. All staff were super friendly and helpful when it came to the bill. Would recommend.

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Rachel Watkinson . 2024-12-03

MORE AT Google

good servant by the name of bea was excellent

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Csmith4 . 2024-12-03

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Treated my mum to a meal for her birthday and the service by Bea was excellent and very welcoming.

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Angela Murden . 2024-12-03

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We were on a tight deadline so Bea, made sure we were served really quickly and was helpful throughout

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Daryl Cockman . 2024-12-03

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Went here with my girlfriend on Saturday evening. Food is always lovely and staff are super friendly. Manager looked after us well and made sure we were comfortable. Thanks for a lovely evening!

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Marley Hayward . 2024-12-02

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We’ve been to ask many times and it’s always a great experience! All the staff are really friendly and attentive. On Our latest visit last week I would like to especially mention Bea , for going out of her way to accommodate our needs , as we didn’t book a table and we had 2 small children with us . Thank you Bea 🙏 We will be back soon for sure !

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amelia melo . 2024-12-01

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Bea was really great! Very attentive! Service 10/10 and food was lovely Most definitely return !

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Bruno Santos . 2024-12-01

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Bea gave a great service! And food was 10/10 Will defiantly return

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Abdulrahman Ahmed . 2024-12-01

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Food was 10/10, The prawns were immaculate, Service was outstanding.

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Kalan . 2024-12-01

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The food was amazing and the service by our lovely waitress Katie was excellent ! I would definitely recommend the bruschetta .

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Siobhan Blanchette . 2024-12-01

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Unfortunately not a good experience this evening

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Catherine Wyse . 2024-11-30

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First visit here, hopefully won't be my last. One of the better Italian restaurants I've eaten in. Portion sizes just right. The staff were lovely.

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susan stewart . 2024-11-29

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Bea was amazing! Thank you so much we had lovely food and a great time!

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Payne Payne . 2024-11-29

MORE AT Google

Excellent attentive team. Food is delicious!

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Phil Palmer . 2024-11-25

MORE AT Google

Had a fabulous evening with friends tonight. Katie our waitress was great, friendly,sincere and helpful, really felt like she cared that we all had what information we needed, was polite and engaging. Food was great, enjoyed the cocktails free on the app, generally a good eve.

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Anne S . 2024-11-22

MORE AT TripAdvisor

I love Ask, love the pizzas and the gf gnocchi, but unfortunately, they have taken the gnocchi off the menu over winter. This is a mistake as its the best takeout they do. The pasta dishes were very disappointing, and this is the reason I've only given 3 stars for the food. The pizzas, though, are always great. Perhaps if they bring back the gnocchi, I'll revisit and give 5 stars again.

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Sara E Napoletani . 2024-11-18

MORE AT Google

Risotto was exquisite and Dean was a wonderfu host. He also asked me if i had any allergy (eventhough I dont , its great that he does ask that ) I recommend ask italian for both food and customer service. I had an amazing night

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Ada Ziyagil . 2024-11-17

MORE AT Google

Tasty food and great service by all staff. Scott was especially welcoming on arrival

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Lee Flint . 2024-11-12

MORE AT Google

Bea was amazing. Great service! Great space and good food.

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Finutanoluwa Ade-Onanuga . 2024-11-11

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Had a lovely time and great food as always. Our waitress Bea was lovely.

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McKenna Shimwell (Imani) . 2024-11-11

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Lovely food, albeit expensive for what was ordered.

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Donna Bouttell . 2024-11-11

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The food was extremely tasty. Bea was very friendly and provided a fantastic service. A great experience..

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Oliver Lovejoy . 2024-11-11

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The price of the food compared to the taste is a huge difference. It is expensive andast two times I visited has been tasteless and I could have made something better. Shame as not cheap. Staff really friendly and professional.

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L Rowe . 2024-11-11

MORE AT Google

Lovely experience. Courtney was very professional. Thank you

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Cathy Dorrington . 2024-11-10

MORE AT Google

Loved Courtney - was amazing with our kids and made the meal even more enjoyable! Thankyoi

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Freedom Camp . 2024-11-10

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Took my annoying little sister out for a meal in Colchester and we decided on Italian. Luckily we did because the food was delicious and the service was amazing. Bruna really looked after us and made sure we had everything we needed!

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Kyle Majid . 2024-11-09

MORE AT Google

Very cold draft for tables near the entrance when customers entered the premises as the outer door was left open so extremely cold outside blows in. A little too much pasta filling the dinner bowl to lovely cooked meat etc. Would have stayed for more but too uncomfortable atmosphere. If only entrance layout had been thought through and dishes pasta proportioned.

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Ro . 2024-11-09

MORE AT Google

Very fast service and very helpful when requiring assistance. Friendly staff and reasonable price.

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Daniel Williams . 2024-11-09

MORE AT Google

Brian was amazing very friendly and attentive, that paired with the food made it a very pleasant evening!

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George Roche-Crisp . 2024-11-09

MORE AT Google

Great food however for the price I wish the portion sizes were bigger! Staff and service was great!

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george M . 2024-11-09

MORE AT Google

really quick service and waitress was very friendly !

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jessie dunn . 2024-11-08

MORE AT Google

Absolutely amazing lunch! Lovely selection of vegan options & excellent service. We will definitely be back xx

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Mary Key . 2024-11-07

MORE AT Google

Top notch service from Dean, and the food was amazing as well 🤩

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Maisie Waller-Toyne . 2024-11-06

MORE AT Google

Great food (we had a variety of different pasta courses and some pizzas) and we were very satisfied! I had the festive carbonara and I was surprised by the type of pasta they used-it was probably handmade and its shape was unusual! Everything we ordered came out very warm-although we were 10 people there. The service was fast and all the employees and the managers were very friendly! I totally recommend this place and we will totally revisit Ask Italian, when we will be near the area.

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Eftychia Tsekoura . 2024-11-03

MORE AT Google

Great service and atmosphere! Had a lovely meal with my friends.

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Konstantinos Tsitsipas . 2024-11-03

MORE AT Google

Excellent service, excellent food and excellent value for money.

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Paul Robbins . 2024-11-02

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Everything was wonderful!! Gone come back again !!!

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Giannis Zafeiroulis . 2024-11-01

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Fantastic meal great atmosphere!

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Jaime Reece . 2024-10-28

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Courtney our waitress was very pleasant. The pizza was quite cold when it arrived.

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Matthew Ford . 2024-10-27

MORE AT Google

Shocking service! Staff had little idea of what constitutes good customer service and from start to finish, it was a disaster. I am a regular but might as well have been an alien from Mars! Customers all seated as far away as possible from the main service area, staff chatting rather than serving and numerous mistakes in the ordering and serving. Management deplorable and unapologetic. Not a great advertisement for the brand!

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Peter Webb . 2024-10-26

MORE AT Google

Very disappointing! I am a regular but this evening the staff put up a very poor show! I had booked a table for 4 and when I arrived the restaurant was very quiet. I asked if I could choose a table and was told that I could not because I had already been allocated the best table. It was behind a pillar at one end of the restaurant, where the remaining diners were sat. The entire main area was vacant. Ordering was difficult because our young server was anxious but we got there in the end. However, it turned out that the main selection of 3 of my guests was not available. The waitress took new orders from 2 of them but not the third and had to be called back to the table. The sole starter never arrived! My wife ordered the Chicken Caesar but it had no anchovies. When asked, the waitress deferred to the manager who said they were in the bread?? At no time did anyone ask if we enjoyed our meal. I am a reasonable chap and did not want to make a fuss but the main area of the restaurant remained empty and service was poor. I asked the manager for the bill and a coffee and the coffee never turned up. About 10 minutes later, I felt that enough was enough! I found the staff chatting amongst themselves in the central food and drink service area and clearly paying no attention whatsoever to the customers. I told them that service had been poor and I was not happy. The staff had no idea of how to run a restaurant, they deliberately put customers as far away from service as they could and it looked empty. As a result, they could not see customers and neither could the customers see them. I was polite but firm but the later shift manager wanted to argue rather than apologise. I regret that I paid a 10% tip because at the end of the day, aggressive staff who have no idea what they are doing or what is required of them to provide good service, did not deserve the same. I shall not be dining there again.. It is a shame, because often the staff have been good. However, this bunch were contemptuous, unapologetic and a disgrace to the restaurant trade. The entire main area of the restaurant did not have a single customer. No way to fill a restaurant and disastrous marketing tactics!

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Peter Webb . 2024-10-25

MORE AT TripAdvisor

Unfortunately I can’t remember the persons name who served us, but he was very helpful especially as we were requesting a slightly different dish to that on the menu. Very good

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keith harris . 2024-10-23

MORE AT Google

Food was great and fantastic that they were doing a kids eat for £1 deal on the weekend. Great service too.

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Emma Shelley . 2024-10-23

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Me and a group of friends we went to dinner on Wednesday night restaurant was almost full the manager sit us almost straight with a lovely welcome….the cocktails and the food was divine….

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Edite Silva . 2024-10-19

MORE AT Google

Never disappointed. Great atmosphere, and tasty food. Will visit again shortly

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Karolina . 2024-10-19

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Service and food excellent. The noise of smashing bottles for re-cycling was totally unnecessary and soured the overall dining experience.

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Clive Heasman . 2024-10-19

MORE AT Google

Really good food! Could never go wrong with anything.

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Svanire Fény Blue . 2024-10-11

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Very average food. Pasta overcooked and a bit bland. Garlic bread again tasteless. Service average. Wouldn't recommend.

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Steph O . 2024-10-05

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We had really nice meal at your colchester site. Great service and good atmosphere

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Janina Tomaszewska . 2024-10-04

MORE AT Google

The service was good, the food and drinks tasted nice, the ambience was calm; but we weren't told before hand that the number of our group would attract an additional price.

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Abisoye Akerele . 2024-09-28

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What a lovely place and very friendly staff! The food is always delicious, we will continue to return here 😊

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Caitlin Barker-Tidy . 2024-09-20

MORE AT Google

Outstanding service, attentive, friendly staff and the food is excellent, however portion sizes have become smaller whilst the prices have increased.

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Andrew “Andy” Maclean . 2024-09-19

MORE AT Google

Great service, Amazing food, loved the entire ambiance and experience

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kayode Okuneye . 2024-09-08

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From the moment we spoke George and Scott about our booking the communication was 1st class. They answered all our questions quickly and listened to all our concerns regarding food allergies. Is was the perfect place for our meal with 20 guests after our wedding in the town hall. Thank you to everyone at Colchester Ask for helping to make our day so special.

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Ian Foster . 2024-09-08

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Very crowded. Sat at a table where everyone kept pushing past us. Felt like we were sat on top of everyone else. Couldn’t hear my partner even though he was sat centimetres away from me. Food took a long time and the portions seem to be getting a lot smaller.

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Caoimhe Collins . 2024-09-06

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Service was excellent 👌 food was really lovely.

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David Laughlin . 2024-08-31

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Haven't been here for about 5 years. Food was excellent. Really lovely staff .would highly recommend a visit.

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Elizabeth James . 2024-08-28

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Doesn’t take long to get seated and food gets to your table quicker than expected! The food is exquisite and the staff are very lovely. Would be even better if they done skinny chips/fries! I would definitely recommend going there and is a lovely place for a food night out! Grazie mille :)

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Archie G . 2024-08-27

MORE AT TripAdvisor

Nice polite staff. Food was served quickly & was delicious. Lovely place to dine

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ANDY P . 2024-08-27

MORE AT Google

Very nice food and service. Good price also

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charley nixon . 2024-08-24

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Food, service, and allergen care/knowledge were all fantastic

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Maria Bailey . 2024-08-23

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I love the food, I loved people here

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yashaswi vitla . 2024-08-22

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Wow came for an Italian in Colchester and we were served by Katie who was excellent. The food was amazing. So well done to all. We will return. Thank you. Alan and Martina

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Alan Draper . 2024-08-18

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Very disappointed that we could not make use of the August Perk because it was not food or drink related. I think the bag as an option is very disappointing. I always get the brownie with cherry and clotted cream ice cream and when it first came out on the menu, it was delicious. It was served in black ovenproof dish with sauce etc and. It filled the whole dish but ever since then the dessert seems to be getting smaller and smaller. Last night it was tiny, had no sauce and was serviced in a bowl shaped plate that would normally serve pasta in. I definitely won’t be ordering this ever again as I feel cheated and let down of the disappointed when I had really looked forward to having it. Giving that your prices are going up and up, it seems like your portion sizes are decreasing. The fact we are in a cost of living crisis, this will discourage people eating out because they are not getting their moneys worth.

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Amelia M . 2024-08-16

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We booked ASK for our wedding anniversary meal, a special treat as we really don't go out as a couple. We arrived for our booking and were seated, and then the waitress disappeared off. We sat for over 20mins before she came back for a drink order. By then we were obviously ready to order everything. We ordered the food and drink. 10mins after that the drinks arrived and then a short while after that the food. But the reality is that we it took over half an hour from walking in to get a drink. The food was nice, which was lucky really as we didn't see the waitress again until much later. She eventually reappeared when she must have decided it was time to clear plates. She asked if we wanted desserts, and although we did there wasn't time as we had a cinema booking. We'd arrived for a 6pm booking and it was now 7.35pm and we were only having mains cleared. We asked for the bill, she disappeared off again, 15mins pass. She eventually came back outside where we were seated and my partner again asked if we could have the bill to which we were told she'd forgotten about that. When she did bring that over we paid cash and then really had to hurry out. What should have been a nice relaxing meal out, which we had intended to have a few courses and drinks turned into one drink, one course and painfully slow and disjointed service.

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Amy . 2024-08-14

MORE AT Google

We booked ASK for our wedding anniversary meal, a special treat as we really don't go out as a couple. We arrived for our booking and were seated, and then the waitress disappeared off. We sat for over 20mins before she came back for a drink order - by then we were obviously ready to order everything. We ordered the food and drink. 10mins after that the drinks arrived and then a short while after that the food. But the reality is that we it took over half an hour from walking in to get a drink. The food was nice, which was lucky really as we didn't see the waitress again until much later. She eventually reappeared when she must have decided it was time to clear plates. She asked if we wanted desserts, and although we did there wasn't time as we had a cinema booking. We'd arrived for a 6pm booking and it was now 7.35pm and we were only having mains cleared. We asked for the bill, she disappeared off again, 15mins pass. She eventually came back outside where we were seated and my partner again asked if we could have the bill, to which we were told she'd forgotten about that. When she did bring that over, we paid cash and then really had to hurry out. What should have been a nice relaxing meal out, which we had intended to have a few courses and drinks turned into one drink, one course, and painfully slow and disjointed service.

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Amy R . 2024-08-13

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Went here for a large birthday meal. The staff were so lovely and helpful. The food came out very efficiently and tasted lovely. Thank you to the staff for being so attentive to our table and also juggling all the others!

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Steph Grimwood . 2024-08-04

MORE AT Google

We visited this restaurant on Wednesday 31st July 2024 about 6:45pm as we had visited before fir lunch and really enjoyed the experience. This time was a different matter however. We were turned away at the door by the waitress, as well as other groups. She claimed the wait for food was huge and they had to turn non booked customers away to let them catch up. She appeared to he very stressed and about to burst into tears, poor thing. Out of interest we went outside to book a table which was successful, but this made no difference and the waitress said the booking system was broken. Tbh it was chaotic and we shan't return.

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Neil C . 2024-08-02

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Went out for my anniversary and the service and food was wonderful. Our waitress Katie was very kind, lovely and helpful. She deserves recognition for such a lovely service. 10/10 :)

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Bella Hailey . 2024-08-01

MORE AT Google

Fantastic lunch today Service superb and food amazing

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Christine Everett . 2024-07-26

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Decent food.. Serving is smaller than we anticipated. Service could improve with more haste. There were only 4 tables when we were in and it felt like 10 tables were in

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Markus Prox . 2024-07-24

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‘Awesome yummy gorgeous carbonara!’

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Noah Harris . 2024-07-24

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Fantastic food - service was brilliant

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Emma Stott . 2024-07-23

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Had a lovely birthday celebration with a friend. Staff were absolutely amazing and thoroughly made the evening. Highly recommended.

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Steve Elam . 2024-07-08

MORE AT Google

Went for lunch Very nice Polite staff Great food

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Pete Jackson . 2024-06-28

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Always have a fantastic meal at ask italian. The best italian restaurant i’ve been to!

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Rosie . 2024-06-22

MORE AT Google

Food, Service and Atmosphere was brilliant. I was in a nice, cosy peaceful corner. It was quiet and service was quick and efficient. Definitely would go again.

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Jayden Jolly . 2024-06-20

MORE AT Google

The atmosphere of the restaurant was nothing short of lovely, buzzing with a positive energy. The staff, attentive and personable, contributed to the friendly and welcoming environment that made us feel right at home. It was Katie, with her friendly demeanor and insightful menu suggestions, who set the tone for what was to be an exceptional evening.

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Haroon Maqsood . 2024-06-19

MORE AT Google

Great meal, food was really good and the service was outstanding. The manager I believe called Scott did a follow up on our meal. 5🌟

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paul bacon . 2024-06-18

MORE AT Google

Great service and excellent food. We enjoyed it very much.

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Stella's Recipy - Your sur mesure Beauty . 2024-06-17

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Great service and fantastic allergy awareness

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shaun langmead . 2024-06-17

MORE AT Google

Excellent service combined with the warmth and welcoming atmosphere

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Marianthi Kalamaki . 2024-06-17

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Delicious. Relaxed atmosphere. Good timings for courses.

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Fiona Griffiths . 2024-06-15

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Held a works event and the food, service, and hospitality was awesome. The team were so friendly and accommodating. Really recommend.

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Ben Steel . 2024-06-14

MORE AT Google

I had a great time at ASK Italian 😍 with delicious food, excellent service, and a wonderful atmosphere—highly recommended! 🥳

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Chinaza Obiekwe . 2024-06-02

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Very nice meal cooked as expected. All eaten. Recommended ASK colchester.

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Richard . 2024-06-02

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had a lovely lil meal with the bestie and our server Katie was the loveliest ever!! good vibes all around hehe

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Lish Hicken . 2024-05-31

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Met friends here, get free shot of house lemonade which is always refreshing. Our server was really lovely and relatable, had a joke with us and made us feel at ease. It was quiet and so we had a whole section to ourself which was nice. Had the sausage linguine. Was nice but not sure if I would have again, it was a bit spicy for my liking and the sausages were a little bitty, but subjective for each diner. Their pizzas are good value for money as they are large and with lots of toppings. Lots of choice across the entire menu. 20% student discount. Would recommend and will be going back.

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ceejays02 . 2024-05-27

MORE AT TripAdvisor

Lovely hot, tasty dishes were served by a tentitive service, delivered at a good tempo, and it didn't feel rushed even though it was a Saturday evening.

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Terry R . 2024-05-24

MORE AT Google

Great atmosphere and tasty food. Staff is very welcoming and attentive. I will be coming back

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Rafal Grzesiak . 2024-05-19

MORE AT Google

Both Jennie and Bea at your Colchester branch were superb hosts on my partners birthday.

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Nigel Kew . 2024-05-16

MORE AT Google

I truly recommend it to go there. I’ve been there a lot of times and I enjoyed them all the same. The atmosphere was very smooth with friendly and happy service! 🤗Also, all the plates that we ordered was sooo delicious that we were totally satisfied!🍝🍕I will revisit Ask Italian for sure, when I’ll have the chance again! 😍

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mat tsitsipas . 2024-05-16

MORE AT Google

Great service and amazing food!! The manager was very helpful and attentive and the atmosphere was great! We have a great family time!

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Marisa . 2024-05-14

MORE AT TripAdvisor

Really nice place. The service was very nice and helpful. Fully recommended.

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aneta wojewoda . 2024-05-13

MORE AT Google

Lovely food, friendly atmosphere and a very welcoming service. The team seemed very efficient and very attentative.

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Astril . 2024-05-13

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