Asda Cafe in Colchester

Great food, however I’ve been here a few times now and the staff are so rude in comparison to the staff in the store. Such a shame because the food is really good especially the kids summer food deal.

thank you kindly for the welcome extras! (:

Missing a lot of food bad credit control

Soup roll and coffee for us older person for one pound great idea. Soup could have been warmer but nice and wholesome thank you Asda

I NEVER ORDERED FROM HERE. WHY HAS PAYMENT BEEN TAKEN FROM MY ACCOUNT

Was very pleased with my breakfast 😀

Table wasn't clean coffee so strong never no more . shame .they need to step up in there Restaurant 💯.

Had £5 lunch deal. Toasted sandwich - ham and cheese - they only toast one side so top was barely toasted and other side just a soggy piece of white bread Chips - cold rubbery - had obviously been cooked for some time Coffee - fine Service great - very helpful and cheerful lady on till

Absolutely horrific!!!!! Everything is about 20 minutes overcooked it’s inedible! Worst food I’ve ever ordered

Had to wait 20 minutes in the queue and it wasn’t particularly busy! Once we received the breakfast is was really poor, children’s size portions although I was quite thankful I didn’t waste even more I will definitely NOT be returning. Overpriced and rubbish

Was served by tracy, fantastic customer service, not an easy lunchtime with lots of customers, staff pleasant and helpful just ask!

We decided to pop into Asda Cafe for a full breakfast while our car was being washed and thought perhaps it would be a nice change. After a slow service by the chef, who was chatting more to the person making the coffees than actually doing the breakfasts, there was 4 others before us and 3 people after us in queue. The entire experience took nearly 10 minutes to serve our breakfast, minus the black puddings, which she replied oops she forgot, then remarked to the gentleman behind us in the queue that he could not have any black pudding now as we took the last two pieces, which he remarked can you not just cook them, to which she replied we only make a certain number a day or else we get too much wastages 😳 that’s not really information a customer does not want to hear from a chef. When we went to get a coffee to go with breakfast, I asked for a white coffee which the girl behind the till looked dazed as if she had not heard of white coffee in her life, as she remarked we only sell lattes, cappuccinos or Americano, so do I want a latte 😳 which I replied I would like a white coffee, a normal white coffee and then got told we do not sell white coffee, so I remarked can I can an americano with milk 😳, do which she replied I had to put my own milk in from a thermos jug at the end of the counter near the cutlery. All the time giving me the most unwelcoming tone in her voice. Terrible customer service. As for the food, the black pudding was cooked, but certainly not at the time the breakfast was made as it was rubbery, never known that after nearly 50 years of eating black pudding, the sausages were luke warm and the eggs served over ease ended up looking like two omelettes on the plate. Beans, hash browns and bacon were nice, nothing special and as for half of the smallest tomato I have ever seen, it was a source of amusement at our table. The portion size was okay, but at £6.40 for a full breakfast, you can get Better service, presentation and customer service at any of cafes in the area, especially as you have costa, subway and McDonalds in the retail park. Coffee was nice once I added my own milk, but I think we will be going to costa instead while we get our car cleaned in future.

I don’t know how on earth this place is still serving food! The staff are so very rude and unhelpful the food all Just taste like dirty grease I’d say the oil has not been changed In the fryer for a very long time always dirty tables left for hours with plates and food just sitting there with flys all over it the tables are sticky the kids meals are so small one actually had 5 chips and 2 fish fingers the manager seems to get upset if you ask for kids eat for £1 deal which is advised on the way in to cafe and she (the manager) really needs to be replaced she’s so rude and she over looks the problems even if you complain she just gets worse and says if you don’t like it then leave ASDA you really need to sort this place out

We decided to have a coffee and a bite to eat looking at the food on offer we decided not to it was ten to six and on the counter was a sign "back in 5 mins "so we waited along with another 4 or 5 people then a bloke came out and said we're shut but the sign says back in 5 "oh"said the bloke"i forgot i put that there"! so we went else were.I don't think we'll go back in a hurry.

Decided to grab a bite for lunch as our little 1 was getting hungry. Wish I hadn't bothered, no decent amount of filling in paninis, fries tasted like cooked in oil at least a week old, then sat for 20 mins. High chairs sticky and dirty. Cutlery dirty. Bench seats all ripping. Never again 1 star because I have to.

Decided to pop in Asda cafe for a light snack before a hospital appt. Oh dear.....big mistake. After looking around a coffee and wrapped cake seemed a safer option. But even that was unsatisfactory - cups dirty and coffee not hot. Staff unhelpful and bad attitude. We proceeded to milk and cutlery section.... shouldn’t milk be kept cold?? Not in a dirty plastic jug left out till empty. The tell tale signs of our big mistake of not going Costa ( or anywhere else) were crystal clear and we looked for a table. We wanted a table without dirty crockery on it, or food on seats, possibly a table that had seen a cloth wiped over on that day. No luck ! . We pushed the dirty crockery over to one side of our table, drank our awful coffee, ate the cake, added our dirty cups to the pile on our table and vailed never to return. 2 big mistakes I made- deciding to eat there and then not taking photos to add to my review to warn other customers why somewhere else would be a much better option.

I would have even been happy with some service. Rude staff. Food poor and no service. They forgot half of my meal and made me go and get the rest even after I collected my first part. 3 women on the counter not wanting to be there. A disgrace.

The service was kind and helpful. However the food suppressed the value of the cafe's experience, it was: Basic, tasteless and Dry. Overall Disappointing mixed with nice service. Get what I mean? Brilliant.

Don t ask for scrambled egg its inedible.It actually resembled flaky skin from your scalp.polystyrene would taste better.

Pleasant service, and cheap food, the breakfast is not the best, but all edible. The sausages and bacon are oven cooked, so low in fat but sadly low in taste. Eggs and toast are cooked to order, so they’re fresh. A nine item breakfast, toast and a drink was about £6.50

How can this place still trade ? I can appreciate the cafe isn’t owned by Asda it’s run by an external company to pay for the Asda space and name. Yet the store manager most get a nice little back hander to allow this pig swill to leave the kitchen and be dollop on plates to be served to any Colchester resident . If not I change him to eat in there. But let someone else a member of the public order fir him.... toilets not so good. All team look like they have been told there aunt has died ! The store also isn’t the best. Always busy but shelf’s and freezers always empty broke section managers who don’t care lots of people saying “I apologise” no substance ! What an embarrassment !

This was my first and probably the last time I will eat at an ASDA cafe. I have been a fan of Morrisons Little Breakfast for years now, so assumed that the ASDA equivalent would be good - sadly not. What can I say: the bacon was stone cold, the sausages were of poor quality whilst the chips were nothing like chips should be, as they were anaemic and stody. Morrisons is altogether better, and better value too, so all in all the ASDA Cafe experience was very poor.

Always a good selection of food and snacks staff always pleasant and helpful; nice and clean. Very good value.

Food was awful. Meat pie filling was all black and dried up inside, totally inedible.coffee machine not working!! Eventually got part refund for meal but with no proper apology.staff need retraining on customer service. Will never eat here again. No wonder there was only one other person in the restaurant.

While you line up you get given your order and then carry on waiting with your food as company slowly getting colder and colder. To then get to a till that doesn’t accept Apple Pay or any contactless payments because it makes the till freeze and has done for a while apparently. Yet no signs of warning. So was then sent out to my car to receive my card (planned to use my phone) and by the time I had returned my breakfast was left on the side, toast had been stolen, no replacements were offered for my cold breakfast or stolen toast. If Asda supplies the food you cook then people should be wary of shopping in Asda, absolutely dreadful!

What can you actually say about this supposed ‘cafe’ !!

We decided to give this cafe another try after being unimpressed on our last visit. Oh my! I wish we hadn't! We decided against ordering a fry-up, firstly because customers can not see the food being dished up as it is behind black screening and what we did see after being dished up looked so unappetising, it was just slopped on to the plate with a fried egg dolloped upside down on top of it. The bacon and sausages looked under cooked and you could not have fried bread...a Full English brekkie without fried bread??? Come on Asda, get a grip! We ordered one toasted sandwich which the woman serving placed on a board that looked far from clean, when asked by my daughter what it was on the board that she had placed the sandwich on the woman said "Only bread"....since when has bread been yellow and why did she turn the board around immediately after my daughter had questioned this?!? The sandwich was tasteless, very poor quality ham and tasteless cheese. Cappucino was also poor, one of the worse ones we've ever tasted and far too much froth on the top. Tables were littered with dirty used dishes on trays and no attempt being made to clear them. The staff are miserable and look as if they really couldn't care less whether they serve you or not. This cafe has gone even further down hill, we definitely won't be going back and I am surprised that they get any customers.

awful , gross, dirty , nasty cafe ! i wouldn't feed what they are serving up to my dogs let alone humans ! dirty worktops , zero hygiene from what I could see , bungee jumping fried eggs, being flipped over and dropped from about a foot in the air ! the lady in front was told her scrambled egg would literally be egg cooked in the microwave with no milk or butter , the sausages looked uncooked and the breakfasts we saw being served up where literally chucked in a heap on the plate . the cappuccino was nasty .it was so off putting I went into the store and purchased a sandwich from there to eat ! the tables and racks for dirty dishes were piled high , trays with dirty dishes were also piled up in front of the area to heat baby food and the condiments area . how this cafe has customers is beyond me ! so seriously don't bother, if you're shopping go over the road to subway or Costa instead !

Called in for breakfast, they offer a number of options eg six item, nine item, each with the normal items, bacon, sausage, eggs, beans etc. The food is edible but not the best quality, for example the sausages must be amongst the cheapest available, the bacon ok but cooked in an oven so two rashers had become moulder together. Food and drink is ordered at the counter cafeteria style, then help yourself to cutlery and find a table. It was alright for the money, about £5 for 9 items, ok as I was in Asda anyway, but I wouldn’t travel here specifically for the restaurant.

Spectacularly rude staff, pointedly ignoring me - I was going to say in the queue, but I was the only person waiting - just some eye contact would have helped if the woman behind the counter couldn't be bothered to speak. Although the other woman, at the till, was swearing copiously so perhaps I should have been grateful. Food just tipped on to the plate (couldn't have Instagrammed!), plate just flung on to my tray. For pity's sake, get some customer training in this store - it's a flipping disgrace. Oh, and the freezers were defrosting all over the floor - or as the till-woman said "they're f***ing weeing themselves" - ye gods.

Super breakfast here 12 items for £5 . very quick service.nave also tried their lunches again great value for money and very quick service.

My friend I decided to have lunch at ASDA in Colchester. My friend had a meal deal with and a Latte I had Quiche salad and coleslaw. The salad was pathetic a few leaves with two cherry tomatoes. Mine was approx £7.50 and my friends lunch was approx £9.50. It was not worth it!! I will think twice before eating here again. The meal deal was confusing even the staff couldn’t work it out properly.

Our visit to the Asda Cafe has put us off visiting any of their eating places ever again. Whilst it's clearly NOT going to be Haute Quisine dining, it ought at least to offer a basic standard of value for money, food preparation and service.

stopped in for a coffee and had a sandwich here , unfortunately the milk is self service and as I tried each flask in turn I found there was only a little bit of milk in one flask left , another customer told me there is never any milk whenever he is there . The staff dont seem to give a damn , but looking at the main store itself you can see the same attitude throughout the shop , I have never seen a supermarket with the stock in such a state of chaos! the aisles are a shambles , empty boxes and gaps everywhere on the shelves and the price tickets seem like a work of fiction in places. anyway the cafe is to be avoided unless you are absolutely desperate. The staff obviously want to be somewhere else so I suggest you go there too !

not enough staff the food is absolutely terrible sent my meal back and they returned it after heating it in the microwave tried to complain but the queue was was way to long so we just left

Visited before visiting the hospital and almost had to gobble what I had ordered as the staffing was poor and they were in no rush to serve either

Stopped whilst shopping..big mistake..terrible food..cheapest quality..staff terrible..totally uninterested .

I've had a range of different experiences here over the past twelve years. sometimes, food is great other times the staff don't really care.

What can I say food terrible staff need training in cooking, cleaning, and customer service will not return

Lunch time meal, I opted for fish,chips and peas... What can I say cold recooked chips, tinned peas the title says it all "probably the worst meal I've ever had" needless to say left uneaten... YUCK!!

Todo lo que queríamos era un té y un café. . . El servicio era decepcionantemente lento. Se servía comida fría y va a pagar y mientras espera conseguir bebidas, otro personal parecía estar haciendo nada, muy ineficiente. El personal necesita un impulso de entusiasmo...

Ideal para aperitivo, desayunos muy barato en comida hecho muy bien de precio, personal bien. Es ideal para comer mientras compras.

¡Qué error enorme comer aquí! ! Sólo quería un rollo de tocino y nos íbamos a la Golden Arches, pero necesitaba algo de aquí (no incluso comprar aquí normalmente) en una prisa. Pedí un rollo de bacon, es la mejor palabra para describirlo. Ácidos grasos...

Esperando a ser servidos y no hagas caso a su pedido. Dijeron que iban a traer más patatas fritas, pero no aparecen separado comimos los huevos y frijoles fuimos y dijeron que el personal no lo siento

Just wanted a quick bacon roll with egg with a coffee to start the day, ugh was awful, the egg was tasteless and the bacon tasted like fish!!! Never again

Fruit toast toasted warm with sunflower margarine and decaffeinated cappucino / pot of tea perfect ! restaurant area clean and tidy : )

The food was nice and the value was great but the service was pretty slow.There was a queue which was moving very slowly then just as we'd got to the till, a woman of an Indian decent came to the till and asked the cashier for a portion of chips. The cashier called out to the cook for small chips and proceeded to take her money. I asked the cashier why did we have to queue if she could just walk straight to the front but was ignored, so I said to the woman 'Excuse me there is a queue' she replied saying 'Just chips, just chips' I told her it didn't matter what she was ordering, we had all had to queue and so should she. During this conversation the cashier gave her her chips and took her money. I expressed my anger to the cashier and was told that the woman did not understand English. Rubbish!She should not have let her get her way. The woman knew exactly what she was doing and the cashier let her because she didn't want a scene.Totally unacceptable

This Asda is on the outskirts of Colchester, near the railway station. It is a large store with a small cafe. They do offer a varied menu, from "healthy" dishes, to the usual jacket potatoes or cooked breakfast. The food is typical supermarket food, the majority being kept "warm" under heaters, however this can be busy therefore it may not sit around for too long. The staff are always friendly, however the cafe itself always needs a good clean. Its only small and has a very squashed layout. I've visited a few times, however I will not go here again unless it is extended and modernised.

We travel lots up and down the country and are faithful regular visitors to the Asda cafe. In the main Asda cafe's are what they are, cheap hot food. Sadly, this is the worst experience I have had. The lady was serving other people behind us in the que before us. Then when we ordered, it was a minimal amount of wam ish food Jacket potato with cottage cheese and beans. You really had to look hard for the cottage cheese. The jacket was not hot, infact it was just about warm. Same for the beans. The salad garnish was dried up shrivel. One knife and two forks in the cutlery section. I would understand if it was a really busy full cafe, but it wasn't. If u read my other reviews, I always try to remain or see the positive , sadly in this case there aren't any. Such a let down Asda.

We used to be regular visitors to Asda restaurant Colchester, in fact nearly every day, new lady manager takes over absolute rubbish food always cold now no apology just a huff and warms up in microwave, no customer service skills whatsoever.Would not recommend going here again.Can only put 1 in on rating would like to have put big fat zero.

Stopped here for breakfast a couple of days ago. I wish we had not bothered.. The restaurant looked shabby. It was mainly empty but we struggled to find anywhere to sit as so many tables had dirty plates etc on them. The food was most uninspiring, overcooked maybe. The beans were awful, I suspect a very cheap brand? Just under a tenner for two breakfasts, no drinks. Compared to a cheaper, far superior breakfast, with unlimited coffee, at a Wetherspoons the next day. Poor quality and no value for money.

We arrived in adds cafe to be greeted with every table dirty, dishes piled up and food all over the floor, every employee came out , looked at the mess and went and hid in the back, to top it off the hotdog stand had been placed in the middle with the hot dog water splashing all over the place, it was the worst I had ever seen it and will never eat there ever, bad form asda

Decided to have lunch after shopping and before a hospital appointment.....I wish we hadn't. The pie crust was burnt black on the edge, meat was tough and the chips were overcooked, the only things reasonably edible were the peas and gravy. There were no forks in the cutlery tray and after asking for some we had to wait approximately 4/5 minutes for them to appear by which time our meal was cool. When the member of staff did appear with them she was still wiping them and had only brought out four...not much help when there were already three people waiting for them and each person needing two forks, For some unknown reason the display cabinets in which the hot food is served from are now not visible to the public - the fronts of the cabinets have an opaque covering, I wonder why? Maybe the customers should use this as a warning about the food they are going to be served? We definitely will not be returning.

Decided to pop in for a breakfast on bank holiday Monday whilst my partner had his car washed, we picked what we wanted for the breakfast which was nice and you don't always fancy a set breakfast. The man at the till was very chatty and friendly, food was average price, yummy food though, filled me for hours! Can't beat a fry up

Have been to this cafe many times & their breakfast are always lovely & really reasonable. The service is good the staff are friendly, the food isn't always perfect or top quality but is good for the money you pay. I will continue to visit Asda cafe.

Well had to go to the walk in centre colchester today,so my wife and I stopped fo breakfast on the way ,went to the cafe to order, looked up and ther was about three different types of breakfast to order,so we had to ask the assistant what was in each breakfast because none of them had any items listed so we didn't know what we could have .The assistant had to tell us each one, then we made our choice ,she then went on to the next customer and went through it all again,what a waste of time if the items were listed beside each breakfast this would save so much time.we got are trays to put food on had to sought through them because they had dried food stains on,knives and forks were filthy with dried food on also,eventually sat down to a dirty booth dried food stains on table floor was dirty ,I may of understood if it had been open all night but this was at 08-20 and it didn't open till 0800.I must admit I wouldn't want to go in there when it is busy I dread to think what it would be like .So my advise to anyone goin to Asda colchester for brekkie is DONT GO

Was stuck with the trains on Thursday the 5th December so decided to come to Asda Care. Not only were the staff friendly and helpful, they seemed to completely empathise with the situation and even helped us locate a taxi firm. The drink and cakes were lovely as well. Only complaint is that they seemed to be understaffed to handle everyone coming in - but the two staff that dealt with me were great.